windows 10 store downloading problem How to Fix Windows Store Problems In Windows 10. After you are done, try and install an app on the Windows Store and things should work out fine. Also, if you have Windows Defender or any third party antivirus suite installed on your PC, disabling them might be a good idea. 2. Troubleshoot Windows Update and Windows Store. To start troubleshooting, go to Cortana and search for “troubleshoot” and click on the Control Panel result. In the “Troubleshooting” page, click on the option to “View All” in the left panel, which lists down all the Troubleshooting packs. Here, scroll down to the end to find the Windows Update troubleshooter, as well as the Windows Store Apps troubleshooter . Run both of them and select “Try troubleshooting as an Administrator” when the prompt comes up and the troubleshooter should be able to fix whatever problems plague your Windows Store. Once done, restart your PC and Windows Store apps should feature the install button. 3. Perform a Clean Boot. If your Windows Store downloads are stuck at “Starting” in Windows 10, doing a Clean Boot once should mend the problem. Clean boot starts up Windows 10 with no third party apps running at startup to let you identify if any third party services or startup items are causing the issues. Here’s how to do a clean boot: Go to Cortana or Start and search for “msconfig” and click on the “System Configuration” result. Then, go to the “Services” tab of System Configuration and check the “Hide all Microsoft services” option. Then, hit the “Disable All” button. After you are done, go to the “Startup” tab and open “Task Manager” . In the Task Manager, go to “Startup” tab and disable all the startup items one by one. Once done, click “Ok” in the System Configuration window and restart your PC. The computer will then restart in clean boot and you can then try and install apps in the Windows Store. If the apps are downloading, there might be some third party services or startup items that might be interfering with Windows Store. So, you can disable some apps or startup items permanently to make sure the problem does not rise again. However, for us, the apps started downloading by just doing a clean boot once. After the clean boot, you can do a normal boot by going to “System Configuration” and selecting “Normal startup” in the “General” tab. 4. Clear Cache of the Windows 10 Store app. If the Windows Store on your PC is prone to crashes or it’s simply not starting up , you can clear the cache of the Store. If you are running one of the latest versions of Windows 10 (or an Insider Preview build), you can clear cache of the Store in Windows 10 Settings. You can go Settings- >System->Apps & features and in the app listing, scroll down below to find Store and click on it. Then, click on the “Advanced options” button and in the next page, hit the “Reset” button, which should clear all the data in the Store. If you don’t have the aforementioned options in your Windows 10 build, there’s another way. You can just search for “wsreset” in Cortana and press Enter to run the command. This should open a Command Prompt window and then, open the Store afresh. Fix your Windows Store problems in Windows 10 with these methods. We have tried and tested all the aforementioned methods and while they did work for us, we are not sure if it’s the end solution for all devices. However, feel free to try them out and let us know if they work for you. Also, let us know if you have any other different solution to a Store issue in Windows 10. Well, that’s all from our side but don’t forget to let us know if you found these solutions helpful. However, if you have any doubts or you’re facing another issue with the Windows 10 Store, feel free to contact us through the comments section below. TAGS. 1 COMMENT. Thanks for sharing this informative article it carry my relevant points, do keep up the good work. Windows Store Download Problem. Hey there, I'm trying to download Forza Horizon 3 on the PC, I bought it just last night. But I have an issue with the download on the download store. For some weird reason, the download keeps just saying Downloading. But the speed appears to be 0, as the progress bar doesn't move, and the only way I can get it to start downloading is to pause it, and start the download again, I managed to download 20GB this way, but I pressed the little X instead of the pause, and it completely reset my download, 20GB, just gone, poof. And I know it's not a problem with my internet, as steam downloads work just fine, going at about 10MB/s. Is there anyway to restore my download progress, and make the download work consistently? Subscribe Subscribe to RSS feed. Report abuse. Replies (3) There are a number of possible explanations as to why you're encountering issues downloading a game from the Windows Store. Here's a list of the common factors: There's a network interruption during the download process. The storage space on your device is not enough. You're trying to download the game to an external storage. There are software conflicts that occur when downloading the game. Corrupted app data Your device doesn't meet the game's requirements. Let's first verify if your device meets the game requirements. See How to find out if a game will work on your Windows 10 device for the checklist that you have to perform in order to determine if the device meets the game requirements. Another solution we suggest is to run the Windows apps troubleshooter. This can help resolve issues downloading, installing, and updating apps from the Windows Store. Aside from that, we also need to make sure that your Windows 10 device is up-to-date. Check out How to get software and driver updates for Windows 10 for the steps. If the same issue occurs, kindly reset the Store app: Open Settings . Go to Apps & features . Select Store . Click Advanced options . Click the Reset button . Click Reset again to confirm. Restart your device so that the changes will take effect. Try installing the game and check if the same issue occurs. Keep us posted with the results. We'd be glad to offer additional solutions. 3 quick fixes for your Windows Store problems. Some days I really, really hate the Windows Store in Windows 10. For the past few days I’ve been trying to find a fix to a very specific problem with two apps that refuse to update. I haven’t solved it yet, but during my travels through the interwebs I’ve come across several easy-to-use fixes that have helped others. If you’re currently finding that the Windows Store is not working as it should, here are three simple fixes to try before doing anything else. Check your time and date settings. Sometimes the Windows Store won’t update if your time and date settings are incorrect. To make sure they’re right, click on the time and date in the far right corner of the taskbar. In the panel that appears, select Date and time settings , which will open the settings app. At the top, make sure the time is correct. If it’s wrong, make sure the sliders for Set time automatically and Set time zone automatically are set to on. If that doesn’t get you the correct time, then turn both sliders off and set the time manually with the controls below. WSReset. Windows 10’s wsreset command is easy to find using Cortana. The next thing you can try is a little command called “wsreset.” As its name suggests, this utility will reset the Windows Store cache in Windows 10 (as well as Windows 8). It’s easy to do and tends of solve a lot of problems. The easiest way to get to the program is to type wsreset into the Cortana search box. The top result should be similar to what’s pictured here. Once you click the wseset option, a command-line window will open and run the executable file WSReset.exe. It may just sit there for a while doing nothing. Don’t worry about it. Just let the reset window sit there until it closes automatically. You’ll know it’s finished when the Windows Store app boots up. Once the reset is done, try to carry out the update or whatever other operation you wanted to do. Erase some temporary files. One recommended fix is to erase a bunch of files and logs and try downloading and updating again. Basically, what you’ll be doing is deleting everything you find in C:\Windows\SoftwareDistribution\DataStore and C:\Windows\SoftwareDistribution\Download . The site Tech Geek and More has a longer, step-by-step explanation of this process, including advice to stop the Windows Update service before deleting those files. Those are the three most basic fixes you should try first. Check the error code and look online for workarounds. If they don’t work, it’s time to get serious. Copy the error code you’re getting—Textify can help with that—and then search online for potential fixes on the various help forums. If you get to this point, one word of warning: Don’t type any commands into the command line without understanding them first. Also, resist doing a reset of Windows if you can. Resetting is an extreme solution that should be your last resort. Ian is an independent writer based in Israel who has never met a tech subject he didn't like. He primarily covers Windows, PC and gaming hardware, video and music streaming services, social networks, and browsers. When he's not covering the news he's working on how-to tips for PC users, or tuning his eGPU setup. Microsoft Store Not Working on Windows 10? Fix-It With These Solutions. Microsoft Store (formerly Windows Store) is Microsoft’s distribution platform to serve Windows platform apps on Windows 10. It gives you access to a broad catalog of content spread across different categories, such as music, video, apps, games, and more. However, despite being such a significant component of the operating system, the Store is plagued with various kinds of bugs and issues — to a point where sometimes it becomes inaccessible. If the Microsoft Store app isn’t working properly on your Windows 10 PC, there are some solutions you can use. Table of Contents. Microsoft Store Issue Fixes on Windows 10. Generally speaking, the most common Microsoft Store issues you would run into can arise due to one or more of the following factors: faulty network setting, async date and time, overly aggressive caching, pending system updates, or broken proxy settings. However, in most cases, these Microsoft Store issues can be resolved with the help of certain fixes. The following is a list of such fixes to help you navigate your way through these problems. 1. Primitive Fixes. Microsoft Store issues on Windows 10 can sometimes be caused due to basic underlying problems like incorrect date and time setting, poorly configured DNS server, outdated version of the operating system, or even a bad internet connection. So if you start experiencing issues on your system where the Store refuses to load/connect to the internet, you must first rule out the above factors as potential causes for your problem. To do this, follow the following primitive fixes to try and fix the Windows Store app on your PC. i. Check Your Connection. Your first step should be to make sure your network (LAN or Wi-Fi) is working properly. You can do this in one of the following ways. Visit a website on your browser. Run a speed test using a speed test app. Ping an address/website via the command line using the ping command. Eg: ping 142.250.183.20 ping google.com. ii. Set Computer’s Date and Time. Microsoft Store often encounters connectivity issues due to incorrect date and time settings. So if you are facing loading/connectivity issues on your machine, you should first verify if it is set to the correct date and time. If it is not, follow the below steps to sync your system with the present date and time. Press Win + X keys and select Settings . Click on Time & Language . In the Date & time settings, hit the Sync now button to sync the system clock with the Windows Time server. Toggle on the button for Set the time automatically , if it is not already, to avoid time syncing issues on your system in the future. iii. Update Windows 10 to the Latest Version. Running an older version of the operating system and sitting on a pending Windows update is another issue that can sometimes interfere with the proper functioning of system components, including the Microsoft Store. To ensure this is not the cause of the problem in your case, use the following steps to update your system to the latest Windows 10 version. Press Win + X keys and select Settings . Click on Windows Update from the left-hand pane. Hit the Check for updates button on the right window to check for any available updates. If an update is available, it will start downloading automatically, and you can then install it on your system. iv. Change User Account Control Settings. Changing the settings of your User Account Control account can fix the 0x8000ffff error code when opening the Microsoft Store. In order to accomplish this, follow the steps below: Go to the Control Panel Select User Accounts then Change User Account Control settings The slider should be in the Recommended position here. Click OK to accept. 2. Change DNS Address. If the primitive fixes do not resolve your Windows Store issues, you can move on to other solutions, like changing your network’s DNS settings, for instance. DNS, which is kind of like a phonebook of the internet, holds the address of every (indexed) website on the web, and a DNS server helps resolve such requests to make internet browsing effortlessly quick. On some occasions, the ISP-supplied DNS server used by your network can be the reason behind your inaccessible Microsoft Store. To deal with this, you can change your network’s DNS setting. Below are the steps to help you do this. Press Win + X keys and select Settings . Click on Network & Internet . Select the connection type ( Wi-Fi or Ethernet ) for which you want to alter the DNS settings from the left-hand pane and tap on Change adapter settings in the right window. On the Network Connections window, right-click on the network adapter you want to modify and select Properties . Click on the Networking tab, and from the items listed under This connection uses the following items , select Internet Protocol Version 4 (TCP/IPv4) or Internet Protocol Version 6 (TCP/IPv6) and click Properties . Tap Advanced on the next window. On the Advanced TCP/IP Settings , click on the DNS tab. Click Add… and enter the DNS server address that you want your network to use. Hit the Add button and click OK . (You can set your network to use any DNS server you want. Some of the preferred DNS servers include Google Public DNS [ 8.8.8.8 and 8.8.4.4 ], Cloudflare DNS [ 1.1.1.1 and 1.0.0.1 ], and OpenDNS [ 208.67.222.222 and 208.67.220.220 ]). 3. Disable Proxy. Besides DNS, another element that can make the Microsoft Store inaccessible on your PC sometimes is the proxy server, which is basically an intermediary in the client-server architecture that translates traffic between both parties. If you have enabled proxy on your Windows 10 PC, knowingly or otherwise, you should disable it and then attempt to access the Store again. You can disable proxy on your system using the steps below: Press Win + X keys and select Settings . Choose Network & Internet . Select Proxy from the left-hand pane. On the right window, scroll down to the Manual proxy setup and toggle off the option for Use a proxy server . 4. Clear Microsoft Store Cache. For all those times when the Microsoft Store malfunctions while downloading and updating apps now and then, bad caching is one of the factors you should address. A possible fix to go about this is to reset Microsoft Store and clear the Windows Store cache. There are two ways to do this: you can either use the GUI approach or put the CLI to use for a faster operation. Follow the steps below if you prefer the GUI method: Press Win + X keys and select Settings . Choose Apps . On Apps & features settings, scroll down to locate Microsoft Store . Click on Microsoft Store and tap Advanced options . Scroll down to the bottom and tap on the Reset button. When prompted, hit Reset . Alternatively, if you wish to save yourself some extra steps, you can reset the Store cache using the Command Prompt. To do this: Press Start and search cmd . Right-click on Command Prompt and select Run as administrator . In the User Account Control window, hit Yes . Type wsreset.exe in the Command Prompt window and hit Enter . Windows will now automatically reset the Microsoft Store cache and launch it. 5. Troubleshoot With Windows Store Apps Troubleshooter. If the fixes listed so far do not work and you are still facing problems with Microsoft Store, it is time to use the Windows 10 troubleshooter to identify and fix the problem. Follow the steps below to use the troubleshooter: Press Win + X keys and select Settings . Choose Update & Security . Select Troubleshoot from the left-hand pane and click on Additional troubleshooters . Scroll down and tap on Windows Store Apps . Click on the Run the troubleshooter button. Once done, the troubleshooter will start scanning your system for problems. If it finds one, it will attempt the resolution itself. Alternatively, in other instances, it will present you with the steps so you can fix the problem yourself. 6. Re-register Microsoft Store. Lastly, if none of the above fixes help, your last resort is to re-register the Microsoft Store app to reset it to its default state. For this, you will need to use PowerShell. Below are the steps to re-register Microsoft Store using PowerShell: Hit Start and search for powershell . Right-click on Windows PowerShell and select Run as Administrator . In the User Account Control prompt, hit Yes . Enter the following PowerShell command into the PowerShell window and hit Enter "& At times, the issue might be with your user account. So a simple way to fix the Microsoft store issues can be to create a new user account without adding a Microsoft account. After creating the new account, switch to it and see if the issues persist. Restoring Microsoft Store Functionality. The above fixes should help you fix the Microsoft Store issues on your Windows 10 PC and restore its functionality back to normal. Most of these fixes are taken from various forums, including Microsoft’s own community, and have proven to help many users. So unless your system has some really obscure problem, these fixes will usually resolve any issues you have with Microsoft Store. Windows 10 store not downloading or installing anything. I have reset the system and reinstalled many of my programs back in hope of having this problem fixed but the windows store is still not working. I cannot download or install anything. This has been truly frustrating I almost threw my computer out of the window at one time. I have spent an entire day trying all sort of things. I am getting the error message - The connection was lost during download. The error code is 0x80072EE2. Can anyone help me please? Subscribe Subscribe to RSS feed. Report abuse. Replies (2) I realize that you are facing issues downloading apps from Windows store. Sorry for the inconvenience this has caused. You may mention the troubleshooting steps that you have tried , so that we can suggest you other steps which can help you to fix the issue. You may try the below methods and check if it helps. Method 1: If you are using any Proxy connection, then try disabling the proxy connection. Click the Gear box at the top right corner in Internet Explorer 10 desktop version. Click the Tools button, and then click Internet Options. Click the Connections tab, and then click LAN Settings. Uncheck the option “Use a Proxy Server for your LAN”. Click Apply and OK to save changes. Method 2: You may also try the below steps and check. 1. Press Windows Logo + X keys. 2. Click on the Command Prompt (Admin). 3. Type the following four commands: Note : Press enter after each command. net stop wuauserv. ren SoftwareDistribution SoftwareDistribution.old. net start wuauserv. 4. Try to download the game from the store and check. You may try the given suggestion and check if it helps. Report abuse. Was this reply helpful? Sorry this didn't help. Great! Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. How satisfied are you with this reply? Thanks for your feedback. Thank you for your concern however the problem was resolved after i installed avg tuneup utility to clean-up the registry and other system issues. I think microsoft should have such utilities of their own which will be able to detect all sort of possible problems with the system. I thought it problematic that the windows store troubleshooter could not detect a problem and when it did, could not fix it. Microsoft needs similar powerful tools of its own to take care of the many frustrations that dedicated users like myself go through occasionally. I have a Toshiba satelite intel Core i7-3630QM CPU @ 2.40GHz with an installed Ram of 8 GB. I bought this system for performance and advantage in speed and something special but often times i am under the impression that there really is not much difference between the performance of my system and previous less powerful specs. I am unable to say if this is a problem with toshiba or with microsoft but when my system is not able to properly diagnose its own problems and to adequately resolve them then i have cause to believe that there is more for both companies to pay attention to. I plan to buy the microsoft surface pro next month. The new equipment has been acclaimed the ultimate in computing experience (the sort of claim that gets my attention) and i hope this means i get to see something better, much better than the sort of experience i have been having with systems so far. For me a better system should be fast, really fast and it should take care of itself for a greater part of the usual problems most systems would require the installation of another program such as avg tuneup to resolve. Give us something bold, truly powerfully and reflective of the human spirit!