Zimbra Collaboration Administrator Guide

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Zimbra Collaboration Administrator Guide Zimbra Collaboration 8.7 Open Source Edition Legal Notices Copyright © 2016 Synacor, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. ZIMBRA is a trademark of Synacor, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. Synacor, Inc. 40 La Riviere Drive, Suite 300 Buffalo, New York 14202 www.synacor.com Zimbra Collaboration 8.7 April 2016 Table of Contents 1 Introduction . 13 Audience . 13 Third-Party Components . 13 Support and Contact Information . 13 2 Product Overview . 15 Architectural Overview . 15 Core Email, Calendar and Collaboration Functionality . 16 Zimbra Components . 16 Zimbra Application Packages . 17 Mail Flow—Multi-Server Configuration . 19 Zimbra System Directory Tree . 20 Zimbra Web Clients . 22 Security Measures . 23 Identity and Access Management . 23 Information Security and Privacy . 24 System Logs . 24 3 Licensing . 27 License Types . 27 License Requirements . 28 License Usage by Account Type . 28 License Activation . 29 Automatic License Activation . 29 Manual License Activation . 29 When Licenses are not Installed or Activated . 29 Obtain a License . 30 Managing Licenses . 30 License Information . 30 License Expiration . 31 Renewal . 31 Updating Your License . 32 4 Zimbra Mailbox Server . 33 Mailbox Server . 33 Message Store . 33 Data Store . 34 Index Store . 34 Web Application Server . 35 Mailstore Services . 35 User Interface Services . 35 Web Application Server Split . 35 Installation and Configuration of the Web Application Server Split . 35 Mailbox Server Logs . 36 5 Zimbra LDAP Service . .37 LDAP Traffic Flow . 37 LDAP Directory Hierarchy . 38 Zimbra Collaboration LDAP Schema . 39 Zimbra Collaboration Objects . 40 Account Authentication. 42 Internal Authentication Mechanism . 42 External LDAP and External AD Authentication Mechanism . 42 Custom Authentication . 43 Kerberos5 Authentication Mechanism . 44 Global Address List . 45 Flushing LDAP Cache . 47 Flush the Cache for Themes and Locales . 47 Flush Accounts, Groups, COS, Domains, and Servers . 47 6 Zimbra Mail Transfer Agent . .49 Incoming Mail Routing Overview . 50 Zimbra MTA Deployment . 50 Postfix Configuration Files . 51 SMTP Authentication . 51 SMTP Restrictions . 51 Sending Non Local Mail to a Different Server . 51 Anti-Virus and Anti-Spam Protection . 52 Anti-Virus Protection . 52 Anti-Spam Protection . 53 Receiving and Sending Mail . 66 Message Queues . 67 7 Zimbra Proxy Server . .69 Benefits of Using Zimbra Proxy . 69 Zimbra Proxy Components . 70 Proxy Architecture and Flow . 70 Changing the Zimbra Proxy Configuration . 71 Zimbra Proxy . ..

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RH Summit--Zimbra-UWM, Sept 2009
Freeing the Desktop and your Data Center with a Next Generation Email and Collaboration Platform Andy Pflaum Bruce Maas VP Bus. Development, CIO, Zimbra Univ. of Wisconsin- Milwaukee 1 Red Hat Summit 2009 | Andy Pflaum (Zimbra) & Bruce Maas (UW-Milwaukee) Zimbra Overview The Open Source Leader in Messaging & Collaboration • Mail, Calendar, Contacts, Web Docs, Archiving & Discovery…. • Web services mash-ups with 3rd party applications (VoIP, ERP, CRM etc.) What Differentiates Zimbra • 35-50% better TCO than MS Exchange and Lotus Domino • Best cross-platform support (mobile, desktop, OS, browser….) • Rich integration capabilities • Clear open source leader in the category − 1M+ downloads of Zimbra server; 3M+ Zimbra Desktop downloads − 27,000+ registered community members • Market validation − 3,500+ customers and 52M+ paid mailboxes in 90+ countries − 450 hosting partners and 250 resellers (60% of Zimbra business) − Gartner Rating: ‘Positive’, May 2009, Email Systems Marketscope 2 Red Hat Summit 2009 | Andy Pflaum (Zimbra) & Bruce Maas (UW-Milwaukee) Zimbra App & Client Support iPhone ActiveSync or xHTML Zimbra zSync Server Zimbra Sync ActiveSync phones Ajax Web Client Win Mobile Palm Symbian zSync iSync & MAPI CalDAV IMAP, POP, CalDAV, iCal, RSS MS Outlook Apple Desktop Standards Clients BES BlackBerry 3 Red Hat Summit 2009 | Andy Pflaum (Zimbra) & Bruce Maas (UW-Milwaukee) Zimbra Customers in 90+ Countries Large Business Sinclair Broadcasting SMB & SME Education Service South Providers (Sprint LEC) Africa Australia 4 Red Hat Summit 2009 | Andy Pflaum (Zimbra) & Bruce Maas (UW-Milwaukee) What is Zimbra Desktop? • Provides the same user experience offline & online, cross-browser/OS • 2-way sync of all messages, meetings, contacts etc.
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2010 Survey Results
IT SERVICES 2010 Client Satisfaction Survey March, 2010 Acknowledgements The Stanford IT Services Client Satisfaction Team consisted of the following: Jan Cicero, Client Support Alvin Chew, Communication Services Liz Goesseringer, Business Services Tom Goodrich, Client Support Jim Knox, Facilitator, Client Support Phil Reese, Research Computing Nancy Ware, Strategic Planning Bryan Wear, Computing Services Brian McDonald, MOR Associates Chris Paquette, MOR Associates Alexis Bywater, MOR Associates MOR Associates, an external consulting firm, acted as project manager for this effort, analyzing the data and preparing this report. MOR Associates specializes in continuous improvement, strategic thinking and leadership development. MOR Associates has conducted a number of large-scale satisfaction surveys for IT organizations in higher education, including MIT, Northeastern University, the University of Chicago, and others. MOR Associates, Inc. 462 Main Street, Suite 300 Watertown, MA 02472 tel: 617.924.4501 fax: 617.924.8070 morassociates.com Brian McDonald, President [email protected] Contents Introduction. a1 Methodology . a2 Overview.of.the.Results . 1 Reading.the.Charts. 25 Customer.Service.and.Service.Attributes. 29 Research.Computing.and.IT.Services.Priorities. .33 General.Support. .41 Data.Storage.Services .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..51 Email.and.Webmail. 59 Calendaring. 63 Network.Services. 67 Telecommunications.Services. 73 Remote.Access . 83 Mobile.Devices . 87 Software. .89 Security. 93 Web.Services. 99 Appendix.A:.The.Full.Text.of.Written.Comments. .A-1 Appendix.B:.The.Survey.Instrument. B-. 1 Appendix.C:.Other.Observations . .C-1 Stanford Information Technology Services 2010 Client Survey • Introduction | a1 Introduction This report provides a summary of the purposes, the methodology and the results of the client satisfaction survey sponsored by Stanford Information Technology Services in March, 2010.
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Zimbra™ Collaboration Suite Multi-Server Installation Guide
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Ii Jacobs Rp316
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Linux Administrators Security Guide LASG - 0.1.1
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