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SOUND EXPRESS the Canadian Hearing Society (CHS) Serving York, Simcoe & Muskoka ● November 2013

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SOUND EXPRESS the Canadian Hearing Society (CHS) Serving York, Simcoe & Muskoka ● November 2013 SOUND EXPRESS The Canadian Hearing Society (CHS) Serving York, Simcoe & Muskoka ● November 2013 Hearing Toolkits for Patients at Southlake Hospital CHS is going green! In an effort to cut costs and to Now available at Southlake Regional Health Center in Newmarket! save paper, we will no longer be Great news!! With the consultation of the Canadian Hearing Society (CHS) printing or mailing out our CHS York Region, Southlake has proudly launched a Patient Toolkit for people who are Deaf, oral deaf, deafened and hard of hearing. The Toolkit provides infor- newsletter. mation that can be used to improve communication between patients and staff If you know during hospital visits. Patients can request a Toolkit when admitted to the hospi- someone who tal or if entering through Emergency, Surgery, Diagnostic Imaging, Rehabilita- tion, Obstetric Departments or other clinical areas. would like to The Toolkit is in a large yellow envelope and contains the following: receive it, Patient Access Card (to be filled out by patient - can request another card please tell them to give to staff). to contact Pat Signs for posting in patient rooms (‘I am Deaf’ and ‘I have Hearing Loss’). Lehti at: Pictograms for Communication, Pain Scale and Word Power Board. Information and Container for Storage of Hearing Aids/Cochlear Implants. [email protected] Lined paper and pencil. or call the Newmarket office at Ontario Interpreting Service Brochure and Contact Information. 905-715-7511 and provide an Stickers with Universal Symbol of Access. EMAIL ADDRESS and we will be Survey for Toolkit (to be filled out by patient and given to staff). happy to add their name to the Note, the Patient Toolkit is free of charge and is for one-time use only. email distribution list. Patients, please fill out the survey to let Southlake staff know if the Toolkits have improved communication in any way. Phone: 905-895-4521 TTY: 905-952-3062 Also, feel free to provide feedback to the CHS York Region office: WHAT’S IN THIS ISSUE: Phone: 1-877-715-7511 TTY: 1-877-817-8213 or email Pat Lehti: [email protected]. HOSPITAL TOOLKITS ............... 1 E-NEWSLETTER ........................ 1 NEW GSS COUNSELLOR .......... 2 GOODBYE JUDY & AUSSA ........ 2 CELL PHONE NEWS .................. 3 DEAF CAFÉ ............................... 3 2013 GRADUATES .................... 4 SCOTIABANK RUN ................... 4 Spread the word!! Please pass on the message to other community HOLIDAY SALE ITEMS............... 5 members who are Deaf, oral deaf, deafened or hard of hearing and let HCC NEWS ............................... 6 them know Hearing Toolkits are available at Southlake!!! FIRE SAFETY WEEK .................. 7 STAFF ....................................... 8 OIS SCHEDULING CENTRE ....... 8 AFTER HOURS .......................... 9 Charitable Registration Number: 10684 6926 RR0001 CHS MEMBERSHIP FORM ......... 9 JUST A FEW OF THE COMMENTS MADE TO JUDY UPON HER RETIREMENT: “...You have the undisputed sole of an advocate and believe accessibility is the right for ALL people…” With Linda, Kelly, Barb & Pat “...your departure will leave a void and an We would like to take this op- emptiness that can never be filled…” portunity to introduce Meher Dadabhoy to our Newmarket office. She graduated from Gallaudet with a Masters in counselling. She is originally With Noor, Tim, Gilbert & Kelly from India and understands the South Asian community. In With Luke Adams, Pat & Diane addition to ASL she can speak “...you have so much integrity and 4 other languages. Meher is respect for everyone…” replacing Gil Lillie as General Support Services Counsellor. “...you have been such a pillar for the Deaf, deafened and hard of hearing community, a champion for the staff, a defender of rights for everyone…” Judy & Pat S. Sandra & Judy “...you were the best advocate for OIS, tirelessly educating the hearing public about the rights for access for people whose first language is We bid farewell to Aussa ASL…” Penniall from our Bracebridge office. We will miss her lovely smile and Farewell to judy michel beautiful British accent. Sound Express ● November 2013 THE CANADIAN HEARING SOCIETY Tips for Finding a Hearing Aid Compatible Cell Phone Article Submitted by Cathy O’Connor from CHHA National newsletter, Nov. 2013 In recent years, the government has teamed up with cell phone manufac- turers to ensure that everyone can safely and comfortably use a cell phone. In a world where everyone has a phone on them at almost all times, it’s more im- portant than ever that people with hearing loss have the opportunity to have this technology as well. According to the American Speech-Language-Hearing Asso- DEAF CAFÉ ciation, the Federal Communications Commission now requires cell phone mak- ers to create phones and accessories that cater to people with hearing aids, ear FOR DEAF PEOPLE pieces and cochlear implants. IN AND AROUND Look for a hearing aid compatible label on the phone. Hearing aid compat- YORK REGION. ible, or HAC, phones will have an HAC label on the device itself. This label can be found either on the information card at the cell phone retailer, on the package FROM 1:00 PM TO 3:00 PM of the phone itself or inside the user manual for the cell phone. This label en- sures that you are getting a phone that works well with hearing aids and cochle- DATE LOCATION ar implants. It’s the first step you should take when looking for a cell phone for TUESDAY HILLCREST MALL someone who needs assistance in order to hear. NOV. 19, 2013 FOOD COURT Ask about the cell phone rating and how it combines with your hearing aid rating. You will want to find a cell phone that has a microphone rating of at least TUESDAY UPPER CANADA MALL M3, and possibly even M4. You will also want the phone to have a telecoil rating DEC. 17, 2013 FOOD COURT of T3 or T4, as this helps to create a clear conversation. Combine the phone TUESDAY HILLCREST MALL ratings with the ratings on your hearing aids to decide which phone will be best JAN. 21, 2014 FOOD COURT for you. Ideally, you will want to have a combined rating of about 6 — this is the best possible score. However, a score of 4 and 5 is considered to be usable and TUESDAY UPPER CANADA MALL should work out just fine. FEB. 18, 2014 FOOD COURT Choose a phone with light-up alerts as well as vibration features. This TUESDAY HILLCREST MALL means that the user will be alerted in various ways using different senses when MARCH 18, 2014 FOOD COURT a call or text message is coming in. Some phones will have screens that light up as a call is coming through, alerting a person visually that someone is trying to TUESDAY UPPER CANADA MALL reach them. In addition, most phones on the market today have a vibrate fea- APRIL 15, 2014 FOOD COURT ture. Settings on the phone can be adjusted so that the user will feel a slight vi- bration when someone is calling, texting or has left them a voicemail message. PLEASE EMAIL PAT AT These settings provide the user with hearing loss security that they will know when someone is trying to reach them, regardless of how well they can hear [email protected] their cell phone. OR CALL THE OFFICE AT Consider trying out the phone before you make the final purchase, and 1-877-817-8213 (TTY) understand the cancelation policy of the cell phone provider. Most cell phone retailers will allow you to handle the phone and test its features before you make WE HOPE YOU TAKE the final purchase. This allows you to test ring tone settings, call volume settings ADVANTAGE OF THIS GOLDEN and speaker phone settings. Depending on the retailer, you may be able to try OPPORTUNITY TO GET out the cell phone for a day or two to see how you like it. Make sure you com- TOGETHER AND CHAT WITH pletely understand the cancelation policy of both the retailer and the cell phone OLD AND NEW FRIENDS AND service provider before you make the final purchase. COME AND MEET OUR NEW Whether you are hoping to buy your child who has hearing aids their first GSS COUNSELLOR, cell phone or you are looking to provide your elderly parents with a phone to MEHER DADABHOY!!! keep them safe, you will want to choose a make and model that is hearing aid compatible. Most phones have to have some compatibility with hearing aids and cochlear implants, but as with anything, some phones have better performance. THE CANADIAN HEARING SOCIETY Sound Express ● November 2013 Nick DiCapua and his cousin Mimma at the finish line Congratulations Graduates!! PHOTO BY MARATHON PHOTOS.COM Nick jumped on the bandwagon quickly to sign up for the half marathon, once he knew we were looking for people to participate in the Scotiabank Marathon for CHS. His cousin Mimma, who was doing the half marathon, also wanted people to support CHS on her behalf. Then he set off completing his twin goals to fundraise for CHS along with training for the half marathon. It looked like everything was going well, until I heard from Nick who was suddenly facing the possibility of having to drop out of this event. Nick had sore knees, and it required physio 3 to 4 times a week. In addition, he was advised by his doctors not to run the entire half marathon event. He knew he did not want to disappoint all those people who supported him for CHS-York up to that point. Nick decided to take the “wait and see” approach for how he felt during the days CLASS of 2013 leading up to it. He had a plan for Sunday which was to walk a few km and to run a few km.
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