BERKELEY SUSTAINABILITY REPORT 2010 About this Report 2 This is Berkeley’s ninth annual Sustainability Report. It provides a summary of the progress we have made in managing our key environmental, social and economic responsibilities over the twelve months, from May 2009 to April 2010. It also provides an overview of our new sustainability strategy – Vision 2020. Berkeley and Sustainability At Berkeley, the term ‘sustainability’ describes how we manage the environmental, social and economic impacts of, and risks facing, our business in a responsible and sustainable way. This applies both to the day-to-day management of our business and the developments we build. The final content of this report was defined in consultation with our key stakeholders as described throughout the report. Scope Unless otherwise indicated, the data in this report covers all of Berkeley’s operations. This summary report focuses on those issues that we consider most material to the running of our business. Additional information on our business and financial performance, corporate governance, regulatory issues and Directors’ remuneration is provided in our Annual Report and Accounts. Full details of our approach to sustainability including all policies, additional case studies and performance data can be found on our website: www.berkeleygroup.co.uk/environment. Global Reporting Initiative (GRI) We are delighted this year to have benchmarked our sustainability reporting to Level B of the Global Reporting Initiative (GRI) Sustainability Reporting Framework (having reported to Level C in the last two years). The GRI Framework sets out principles and indicators for measuring and reporting on economic, environmental and social performance in a balanced and transparent manner. An index of conformance with the guidelines and an explanation of how we comply with the GRI principles is available on our website: www.berkeleygroup.co.uk/environment. Feedback If you have any feedback on this report, or any further questions, please contact: [email protected]. Front cover image: Imperial Wharf, London Contents ■ Introduction About this Report 2 3 Berkeley – who we are 4-5 Our achievements in 2009/10 6 Rob Perrins Managing Director – The Berkeley Group 7 Berkeley – Our vision for 2020 8-9 ■ The Customer Experience 11 The operating environment 2010 – 2020 12-13 Our achievements in 2009/10 14-15 Leading by example – driving the market for more sustainable homes 16-17 Focus on: The Customer Experience 18-19 Achieving our vision The Customer Experience – Our vision for 2020 21 ■ Building Greener Homes 23 The operating environment 2010 – 2020 24-25 Our achievements in 2009/10 26-29 Focus on: Building Greener Homes Interview with Karl Whiteman Director in Charge of Sustainability 30-31 Leading by example – Royal Arsenal Riverside, Woolwich 32-33 Achieving our vision Building Greener Homes – Our vision for 2020 34-35 ■ Delivering Sustainable Communities 37 The operating environment 2010 – 2020 38-39 Our achievements in 2009/10 40-41 Leading by example – Building for Life 42-43 Focus on: Building Sustainable Communities Richard Simmons, CABE 44-45 Achieving our vision Delivering Sustainable Communities – Our vision for 2020 47 ■ Running a Sustainable Business 49 The operating environment 2010 – 2020 50-51 Our achievements in 2009/10 52-59 Achieving our vision Running a sustainable business – Our vision for 2020 60-61 Governance of our vision 63 Summary of 2009/10 Performance 64 Summary of progress against 2009/10 targets 65 Battersea Reach, London Upstream Sustainability Services – Jones Lang LaSalle 67 Berkeley – who we are 4 Birmingham In the thirty four years since it was founded, Berkeley has built a reputation for 1 Royal Clarence Marina 2 Gunwharf Quays 5 Summers Palce creating homes that surpass expectations in terms of design and the quality of construction. Operating at a natural size affords our autonomous management teams the time to focus on the detail and deliver the homes and places that our Worcestershire 8 Cambridge customers aspire to live in. These core values were instilled in the business from the very beginning and remain central to what we do today. It is these values combined Bedfordshire with financial strength and the exceptional experience, knowledge and skill of our 11 Worcester teams that make Berkeley unique and a leader in the homebuilding industry. Berkeley has a number of core brands: Berkeley, St George, St James and Buckinghamshire Hertfordshire St Edward, our joint venture with Prudential. Each brand is underpinned by the Gloucestershire Oxfordshire 12 core values of Berkeley. The developments we create range in size from under Thame twenty homes, to complex mixed-use urban regeneration schemes with over four 10 thousand homes. Across the brands our developments encompass contemporary Essex urban apartments, refurbished historic buildings, traditional family homes and 17 London innovative mixed-use schemes. West 14 Berkshire 3 BeBerkshire During 2009/10 Berkeley sold 2,201 homes and over 45,000 sq ft of commercial Wiltshire 7 space on nineteen mixed-use developments. We have also delivered a range of new 9 4 13 Surrey Kent facilities, enhancing the communities in which we work, including public spaces, Basingstoke Canterbury new transport links, health centres, gyms and crèches. Hampshire In the last year we have seen the housing market in London and the South East 15 stabilise and a growing sense emerge that the worst is over with a return to GDP 5 Billingshurst East Sussex growth. Although the homebuilding industry still faces lasting challenges from WesWesttS Sussexuss the financial downturn, it is important that there is a continued and concerted Eastbourne commitment from the private and public sector to work together to address the Gosport 1 2 6 shortage in supply of quality housing. I look forward to Berkeley being at the 16 forefront of this partnership. A vibrant housing market has so many knock-on Portsmouth N effects on the wider economy, employment and addressing social issues. Tony Pidgley Chairman 6 All Saints 7 Holborough Lakes 9 Kingsbrook Park INTRODUCTION London 1 Royal Arsenal Riverside 2 Caspian Wharf 3 City Quarter 5 4 Silkworks 5 Camberwell Grove 1 Royal Arsenal Riverside 2 Caspian Wharf 3 City Quarter 6 Woodberry Park 9 Imperial Wharf 6 Woodberry Park 7 Ultima at Chelsea Bridge Wharf 8 Kingsway Square 9 Imperial Wharf 10 Battersea Reach 11 St George Wharf 19 Barnet 12 Queen Mary’s Place Harrow 17 13 The Hamptons 6 14 Kingswood Chase Hackney 15 West3 London Apartments Bow 16 Napier at West3 2 17 Beaufort Park City 18 Parkwest Acton 3 18 West Drayton 15 16 19 Stanmore Place 22 20 Kidbrooke 21 Woolwich 1 Battersea 11 Vauxhall 21 Dickens Yard 7 9 8 5 Camberwell 20 22 375 Kensington High Street 23 Saffron Square Wandsworth 10 Clapham 4 Lewisham 12 Roehampton South East Chislehurst 14 1 Royal Clarence Marina 13 Worcester Park 2 Gunwharf Quays 23 3 Kennet Island 4 Skyline Plaza 5 Summers Place 6 All Saints 7 Holborough Lakes 8 Cambridge Riverside 9 Kingsbrook Park 10 The Renaissance 11 The Waterside, Royal Worcester 12 Orchard Grove 13 Edenbrook 14 Victory Pier 15 The Paddocks 16 Bersted Park 11 St George Wharf 13 The Hamptons 14 Kingswood Chase 15 West3 17 Beaufort Park 17 Butlers Court A selection of current sites July 2010 Our achievements in 2009/10 6 The Customer Experience Building Greener Homes Delivering Sustainable Running a Communities Sustainable Business ■ 93% of customers would ■ Delivered our first Code Level recommend us to a friend 3 homes ■ Silver Building for Life Awards for ■ Achieved a sector leading low ■ Forward sales of £648.1 million ■ Over 17,000 units committed Imperial Wharf and City Quarter accident rate of 3.8 and our accident frequency rate (AFR) to Code Level 3 ■ 2,201 residential units sold ■ Over 5,000 jobs are likely to be of 0.18 is ‘world class’ ■ 100% of development on created on completion of our previously used (brownfield) land schemes under development ■ 13 ROSPA Gold Awards ■ 30% of sites under construction ■ Average score in the Considerate ■ Reduced operational incorporate renewable energy Constructors Scheme is 35.3 carbon emissions by 22% compared to the industry ■ First place in the 2009 ■ 91% of homes completed were average of 32.2 within 500m of a transport node NextGeneration Sustainability ■ Committed all schemes on sites Benchmark of the UK’s top ■ 64% of homes completed seeking planning to achieve the 25 homebuilders were certified to Ecohomes Building for Life Silver standard or Code standards ■ Retained listing in FTSE4Good % of customers that would recommend us to a friend Proportion of units built to environmental standards 2009/10 3.8 2006/7 2009/10 2008/9 3.9 2007/8 2008/9 2008/9 2007/8 3.8 0%20% 40% 60% 80% 100% 2007/08 2009/10 0% 10%5%15% 20% 25% 30% 35% 40% 2006/7 7.2 % of units certified 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Average Score in the Considerate Constructors Scheme 2005/6 4.5 Ecohomes very good Code Level 3 Injury Incident Rate (RIDDOR) per 1,000 employees Ecohomes excellent No certification and sub contractors Recent recognition of our achievements INTRODUCTION Rob Perrins Managing Director – The Berkeley Group 7 For Berkeley, being a successful developer is about more than financial results alone. It is also about creating sustainable places that we can be Our vision for 2020 proud of – places where people aspire to live and where they can enjoy Moving into the new financial year, Berkeley will continue to focus on its working and relaxing. This is our passion and as a result, the principles customers and the homes and places we create. We have announced of sustainability are embedded in our business practices at both a an ambitious new strategy which we have called “Vision 2020”.