Towards Inclusive Social Networks for the Developing World Christian Akpona1, Rose Gohoue1, Herve Ahouantchede1, Fatna Belqasmi2(&), Roch Glitho1,3, and Jules Degila1 1 IMSP, Porto Novo, University of Abomey-Calavi, Cotonou, Republic of Benin 2 Zayed University, Abu Dhabi, United Arab Emirates
[email protected] 3 Concordia University, Montreal, Canada Abstract. Social networks (e.g. Facebook) are becoming ubiquitous, especially in the developed world. However, they rely on two fundamental assumptions (i.e., reliable Internet connectivity, literacy) that exclude scores of potential end-users, especially in the developing world. Including these potential end-users will require lifting those two assumptions. This paper is a first step towards inclusive social networks in the developing world. It proposes and validates a two-layer system architecture. The proposed architecture allows end-users to access the social network with low-end cellular phones, using voice and Short Message Service (SMS), in addition to traditional access via a computer or smart phone, using keyboards. We have built a proof of concept prototype in which poorly literate end-users are included in two simplified dedicated social networks (a small farmers’ social network and a motorcycle taxis’ social network). Keywords: Social networks Á Developing economies Á Inclusive social networks Á SMS Á Low-end cellular phones Á Text-to-speech 1 Introduction Social networks are becoming ubiquitous, especially in the developed world. Face- book, for instance, announced during the release of its third quarter 2016 results that it had more than a billion daily active end-users. There is still no consensus on the fundamental definition of a social network, especially as most social networks embed a plethora of heteroclite applications.