Annual Report

20ANNUAL REPORT

Everett Fire Department CONTENTS MESSAGE FROM OUR LEADERS

Timeline of a pandemic...... 4 Looking back at 2020 and the Bigger than just us...... 7 unprecedented challenges we Outreach 2 0...... 13 faced, I cannot imagine where we’d be—where our entire Services adapt ...... 18 community would be—without the foresight and steadfast Incident data ...... 24 leadership of our chiefs, as well as the dedicated, hard-working Personnel...... 33 team members at all levels in the Everett Fire Department. Financial summary...... 35 For most of the year, the Everett Fire Department was charged with not only carrying out their primary mission of providing emergency response, but also leading our community through a global pandemic.

Before the first known U.S. case of COVID-19 was even reported in our community, our teams were actively monitoring the disease’s spread globally and preparing for the worst-case scenario. This advance planning enabled us to rapidly react here in our community and set systems and procedures in place to protect our workers, residents and businesses.

Chief DeMarco and his team provided me with direct advice, guidance and recommendations on how to navigate the ever-evolving circumstances this pandemic has brought to our city, and I am so grateful for their counsel and support during one of the most difficult chapters in our lifetime. I am further grateful that they’ve accomplished this while also fighting fires (including the July waterfront fire), saving property and lives, and providing care and service to our community. My whole- hearted thanks go out to every member of our Everett Fire team for their leadership and compassion, and being here for our community when we’ve needed them most.

With my deepest gratitude, Incident photos courtesy of Leland Dart at MyEverettNews.com unless otherwise noted. Cover photo by Chaz Langford. An account of terms and methodology used in this report can be found online at Mayor Cassie Franklin everettwa.gov/FireAnnualReport. MESSAGE FROM OUR LEADERS

It’s difficult to find words to describe Everett Fire’s experience of 2020. The year was a confluence of events which, if each were considered individually would have been historic, but when considered in whole made 2020 perhaps the most challenging year in this department’s history. Every Everett firefighter faced a rising tide of challenges as the year Equity statement progressed, and the organization was asked to react and The just demand for racial adapt to changing circumstances at an unprecedented pace. equity nationally has caused In January we were watching the development of COVID-19 us to look at ourselves and overseas with great concern, and the first U.S. case being our systems more closely . In discovered in Snohomish County triggered a rapid series of events. Using prior 2020, a committee was formed coronavirus outbreaks as an example, we took a very conservative view on the threat to to look at equity within the our workforce, their families and the community we serve. As information developed, organization and to propose we were forced to confront the unthinkable, including the possibility of a sick workforce steps we can take to improve and the parallel possibility of being overwhelmed by community demand for medical equity and diversity at Everett services. This annual report is intended to serve as a testament to the seemingly non- Fire. We are committed to stop series of historic decisions that had to be made to ensure we would be able to continue to meet our mission in 2020. the work of understanding our biases and rebuilding our While the pandemic expanded globally, a massive fire at the waterfront destroyed a systems in recognition of the building under construction and the winds carried flaming debris into the neighborhood additional challenges many in above. The work done to contain that fire and the myriad resulting fires took all the our community and workforce resources of the department, plus firefighters from both Snohomish and King counties. face. We know our diversity As I sat in the command post that night, the city’s history of pier and mill fires on that is our strength and we know same ground came to mind, and the legacy of Everett firefighters there. This generation met the same challenge and while the building was destroyed, no lives were lost and the we can be stronger still. Our enormous value of what was saved will endure. equity committee is comprised of diverse members of the The national discourse on racial equity, politics and civil upheaval required local organization and allies to the attention as well. Supporting our community during unrest is part of our mission and we cause of equity for all . were prepared. We also deployed a team of firefighters to another year of devastating wildfires in California. Managing these challenges required the development of new Everett Fire is an inclusive ways to communicate internally, the creation of policy around the unthinkable, and all workplace and we will deliver 195 members of the organization working together toward the same objectives. on our mission fairly and 2020 was not an easy year, but we have endured. We met our mission despite these new equitably for our employees obstacles, and with valued partners we have helped the city, region and state navigate and our community . them as well. Our people, their families and our community have been well served by the collective efforts described in this unique annual report. For all these things, I am profoundly grateful.

Thank you,

Dave DeMarco Fire Chief

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 3 Timeline of a pandemic

2,000 MAR 11 MAR 13 Level 2 PPE required on all EMS calls, OEM joined County Department of Emergency level 3 for suspected COVID-19, high-risk Management (DEM) and Snohomish County Health KEY facilities and procedures (pg 19) District (SHD) to create a unified command (pg 8) City of Everett / MAR 16 Everett Fire milestone MAR 9 Planned retirements are asked to delay State / county Visitors no longer allowed Regional fire/EMS staff sharing interlocal COVID-19 CASES REPORTED in fire stations milestone agreement signed IN SNOHOMISH COUNTY DEC 31 Daily station disinfection U.S. / world 289 total confirmed COVID-19 MAR 18 1,500 checklist implemented (pg 20) milestone BY DATE patient contacts in 2020 Recruit Class 20-01 recalled from academy (pg 20) DEC 26 MAR 5 First Everett firefighters Office of Emergency Management (OEM) MAR 20 receive vaccinations (pg 12) activated the Emergency Operations Center Discontinuation of fire prevention inspections First on-duty firefighter exposure to MAR 26 MAY 13 COVID-19, first quarantine of a crew OEM began organizing volunteers to Contact with 100th DEC 1 make and distribute face covers (pg 17) confirmed Multiple exposure events COVID-19 patient lead to quarantine of 22 1,000 MAR 4 MAR 27 firefighters City of Everett emergency declaration Level 3 PPE required on all Temporary closure of Aid 1, medical incidents (pg 19) Level 2 PPE required, all adult care and MAY 18 opening of Aid 5 to reduce medical facility incidents (pg 19) Accepted a $5,000 Lions MAR 30 station population density Club grant for the JUL 7 Level 2 PPE required for all Fire inspections purchase of 18 additional Fred Hutchinson begins indoor incidents, including fire discontinued again FEB 29 UV sanitizers (pg 20) antibody research study of alarms and service calls (pg 19) Suppression and administration Everett firefighters (pg 12) staff isolated from each other APR 13 JUN 26 AUG 4 NOV 15 Fire station crews isolated 500 OEM, in cooperation with Limited fire prevention Everett opens regional COVID-19 testing Contact with 200th from each other the Parks Department, inspections resume site for first responders (pg 11) confirmed COVID-19 patient Level 2 peronsal protective began distributing Station/crew isolation equipment (PPE) required homemade face covers discontinued, with JAN 24 on all respiratory at drive-up points of restrictions AUG 27 NOV 12 Snohomish County calls (pg 19) distribution (PODs) PPE requirement reduced to Level 3 PPE required on all Regional Infection (pg 17) level 2 for all medical medical incidents (pg 19) Control meeting hosted incidents, stays at level 3 for by Everett (pg 8) high-risk facilities (pg 19)

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

JAN 7 FEB 29 APR 28 MAY 20 AUG 9 OCT 7 DEC 8 Outbreak Governor declares U.S. cases top World cases U.S. cases top Governor announces U.S. cases top identified state of emergency 1,000,000 top 5,000,000 5,000,000 update to Safe Start plan 15,000,000 as a new JUL 8 MAR 4 coronavirus ECC for Snohomish NOV 9 Snohomish County MAY 4 U.S. cases top 10,000,000 DEC 14 JAN 21 County has been active First vaccine given emergency declaration APR 2 Governor announces First recorded for 100 days, the longest World cases top 50,000,000 MAR 5 World cases top Safe Start recovery plan; response in ECC history U.S. case in all counties in phase 1 DEC 17 Joint press conference of Health 1,000,000 NOV 15 Snohomish County First Snohomish County District, county and cities JUN 28 Governor announces new APR 1 vaccines given World cases top restrictions in response MAR 6 Angel of the Winds Arena opens as 10,000,000 to rising case count Sno911 implements "Protocol 36" regional isolation and quarantine site JUN 5 DEC 19 pandemic call screening (pg 21) World cases top MAR 27 Snohomish County 75,000,000 MAR 11 U.S. cases top 100,000 approved for Safe World Health Organization global pandemic declared Start phase 2 MAR 23 MAR 13 Washington State Stay Home, U.S. president declares state of emergency JUN 9 Stay Healthy order issued Face coverings required Governor orders closure of schools Regional drive-thru testing site opens in all shared workspaces at Everett Memorial Stadium JUN 19 MAR 16 Regional Assistance to Firefighters U.S. researchers administer first Grant award of $882,064 for 22 experimental coronavirus vaccine departments PPE needs (pg 10) 2,000 MAR 11 MAR 13 Level 2 PPE required on all EMS calls, OEM joined County Department of Emergency level 3 for suspected COVID-19, high-risk Management (DEM) and Snohomish County Health KEY facilities and procedures (pg 19) District (SHD) to create a unified command (pg 8) City of Everett / MAR 16 Everett Fire milestone MAR 9 Planned retirements are asked to delay State / county Visitors no longer allowed Regional fire/EMS staff sharing interlocal COVID-19 CASES REPORTED in fire stations milestone agreement signed IN SNOHOMISH COUNTY DEC 31 Daily station disinfection U.S. / world 289 total confirmed COVID-19 MAR 18 1,500 checklist implemented (pg 20) milestone BY DATE patient contacts in 2020 Recruit Class 20-01 recalled from academy (pg 20) DEC 26 MAR 5 First Everett firefighters Office of Emergency Management (OEM) MAR 20 receive vaccinations (pg 12) activated the Emergency Operations Center Discontinuation of fire prevention inspections First on-duty firefighter exposure to MAR 26 MAY 13 COVID-19, first quarantine of a crew OEM began organizing volunteers to Contact with 100th DEC 1 make and distribute face covers (pg 17) confirmed Multiple exposure events COVID-19 patient lead to quarantine of 22 1,000 MAR 4 MAR 27 firefighters City of Everett emergency declaration Level 3 PPE required on all Temporary closure of Aid 1, medical incidents (pg 19) Level 2 PPE required, all adult care and MAY 18 opening of Aid 5 to reduce medical facility incidents (pg 19) Accepted a $5,000 Lions MAR 30 station population density Club grant for the JUL 7 Level 2 PPE required for all Fire inspections purchase of 18 additional Fred Hutchinson begins indoor incidents, including fire discontinued again FEB 29 UV sanitizers (pg 20) antibody research study of alarms and service calls (pg 19) Suppression and administration Everett firefighters (pg 12) staff isolated from each other APR 13 JUN 26 AUG 4 NOV 15 Fire station crews isolated 500 OEM, in cooperation with Limited fire prevention Everett opens regional COVID-19 testing Contact with 200th from each other the Parks Department, inspections resume site for first responders (pg 11) confirmed COVID-19 patient Level 2 peronsal protective began distributing Station/crew isolation equipment (PPE) required homemade face covers discontinued, with JAN 24 on all respiratory at drive-up points of restrictions AUG 27 NOV 12 Snohomish County calls (pg 19) distribution (PODs) PPE requirement reduced to Level 3 PPE required on all Regional Infection (pg 17) level 2 for all medical medical incidents (pg 19) Control meeting hosted incidents, stays at level 3 for by Everett (pg 8) high-risk facilities (pg 19)

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

JAN 22 Everett Fire email to Snohomish County Fire Chief’s Association (SCFCA) requesting collaboration on COVID-19 FEB 4 Snohomish County Regional Infection Control follow-up novel coronavirus meeting 2 (pg 8) FEB 18 Snohomish County Regional Infection Control follow-up novel coronavirus meeting 3 (pg 8) FEB 21 Participated in Providence National Ebola Training and Education Center Assessment FEB 29 First weekly recurring Snohomish County Fire Chiefs coordination meeting, conducted online MAR 3 City directors met concerning COVID-19 Office of Emergency Management (OEM) joined Department of Emergency Management (DEM) for pandemic planning workgroup OEM staff provided heightened coordination with DEM Helped staff the Joint Information Center (JIC) at the Emergency Coordination Center (ECC) (pg 10) MAR 4 OEM provided large qualtities of hand sanitizer to be distributed through the City’s Facilities Division (pg 11) MAR 7 Fire Department releases Pandemic Continuity of Operations Plan (COOP) (pg 22) All in-person training discontinued MAR 9 Medical services officers attend Infectious Disease Prevention & Exposure Control training for first responders in Poulsbo Inspector Alford assigned to emergency support function #4 at ECC (pg 9) MAR 10 Attended Harborview EMS Fellowship Grand Rounds COVID-19 update MAR 11 Further isolation of workgroups and fire stations Warehouse foyer used as an “airlock” to transfer items between administration and suppression MAR 13 N95 masks made available for immediate family of exposed members Discontinuation of company-level fire inspections MAR 15 Joined federal, state and county in conversations for community-based mass drive-thru COVID-19 testing at Everett Memorial Stadium MAR 16 Everett Fire proposes regionalized Fire Operations Center; Fire District 7, South County Fire and Marysville Fire agree OEM provides individual hand sanitizer to all City employees (pg 11) Daily uniform requirement reduction to ease PPE stress MAR 17 Voluntary vacation cancellation allowed, accrual cap lifted temporarily Annual sick leave incentive suspended Comp time caps lifted to 100 hours Working out of classification, regardless of lists, allowed Fire teaches City of Everett how to use Microsoft Teams in a pandemic MAR 18 Fire inspectors assigned to Alternate Response Unit (ARU) mobilization (pg 21) MAR 19 Isolation of shop staff from suppression, clean apparatus drop-off only Upgraded respiratory protection provided to facility maintenance mechanic for work in stations MAR 20 ARU plan developed and tested in 911 in dispatch system (pg 21) MAR 23 Activated Community Emergency Response Team (CERT) volunteers to help unload large PPE delivery that was received across two days (pg 17) Civilian support staff begin telecommuting three days per week MAR 26 OEM coordinated with Everett Public Works to manufacture hand sanitizer at the Water Pollution Control facility lab (pg 11) APR 3 Snohomish County Fire Chiefs publish COVID-19: Protecting Health Care Workers - Reuse and Decontamination of N95 Respirators Began the use of electrostatic sprayers to decontaminate facilities and units (pg 20) Activated CERT volunteers to help staff the Volunteers of America food bank APR 7 OEM distributed ultraviolet face mask sanitizers to several locations throughout the city (pg 11) APR 13 COVID-19 working conditions letter of understanding (LOU) between Everett firefighter’s union and City APR 14 Attended COVID-19 Seattle/King County update APR 28 Chaplain fit testing for N95 respirators JUN 1 Multi-company training allowed with strict distancing and head count requirements JUN 8 Fred Hutchinson requests antibody study of Everett firefighters (pg 12) JUN 26 Delayed retirements processed External training online allowed JUL 10 Evergreen Middle School face cover point of distribution (POD) event; OEM coordinated 38 such events in 2020 (pg 17) OCT 6 City began weekly COVID-19 reactivation team meetings; OEM provides operational support NOV 10 Civilian support staff begin telecommuting full time DEC 1 Mandatory vacation cancellations for one week in response to high number of quarantined firefighters Unit “bubbles” formalized by safety bulletin “Pandemic staffing decision tree” issued to battalion chiefs DEC 29 Vaccination LOU between Everett firefighter’s union and City DEC 31 As of this date, distributed aproximately 200,000 face covers to community members and agencies (pg 17)

6 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT Bigger than just us

Pandemics do not recognize borders. As such, Everett aggressively pursued collaborations with our regional partners, knowing that coordinated efforts often produce the most effective results. We were all in this together.

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 7 “The pandemic sweeping across the world and here locally has required historic cooperation and coordination of first responders. Everett Fire has proudly joined all our neighbors to collaborate on solutions to keep our firefighters and the public safe. Answering the call, even Everett Fire hosts first for a pandemic, is part of our countywide EMS/public health leadership meeting mission: we’re here for you.” Immediately following the first known case reported in the EVERETT FIRE CHIEF United States, Everett recognized the need to begin regional DAVE DEMARCO coordination efforts. On Jan. 24, Everett hosted a countywide emergency medical services (EMS)/public health leadership meeting attended by local fire agencies, Snohomish County 911 and the medical program director for Snohomish County Emergency Medical Services. This then grew into daily video conference calls as the situation rapidly progressed.

County Emergency Coordination Center (ECC) The next step in the regional coordination effort was the establishment of a center to provide unified tracking, planning and response to the outbreak, which was overseen by the Snohomish County Department of Emergency Management (DEM). Immediately after the countywide declaration of emergency on March 4, the Emergency Coordination Center (ECC) began to actively serve the entire county in managing the pandemic response .

Typically, the City of Everett would stand up a concurrent emergency operations center, but under the direction of the mayor, the City’s emergency management team was embedded at the County ECC. This allowed City staff to represent Everett while collaborating with County staff in service to the greater good of the entire county. This model served our residents well during the chaotic emergence of this pandemic.

8 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT Protecting our first responders

In an emergency coordination center, fire and EMS needs are overseen by emergency support function #4 (ESF4). The Snohomish County Fire Chiefs Association (SCFCA) provided staffing at the ESF4 (fire/EMS) desk of the ECC to represent all 22 fire departments within the county. The onset of the COVID-19 pandemic brought many challenges to EMS providers, who acted quickly to continue providing services to their communities. A key component in doing so was to ensure our EMS providers were properly protected and prevent them from becoming possible spreaders of the virus themselves .

As the pandemic grew, national demand for personal protective equipment (PPE) soared . ESF4 coordinated a joint purchasing model to greatly assist its ability to acquire necessary PPE. This allowed Snohomish County to compete for supplies with much larger interests including the cities of Los Angeles, Houston and more.

Inspector Jeff Alford volunteered for assignment to ESF4 and played a critical role in ensuring the countywide fire and EMS system was coordinated and supplied throughout 2020 . Working day in and day out with just a small cadre of local fire service officers, between March and May ESF4 was able to deliver more than 4 million pieces of PPE to more than 500 Snohomish County agencies, including police departments, fire departments, jails, hospitals, clinics and long-term care centers. The successes of ESF4 protected the lives of our responders and communities with no shortages of PPE throughout 2020 .

“Throughout this extraordinary response to COVID-19, the Snohomish County fire agencies have worked together to meet the evolving needs of our communities. From personal protective equipment, to response protocols, to data tracking, our departments are doing amazing work together as one. The coordination center is the next step in that cooperative effort to work together and prepare for any eventualities this crisis may present. The dedicated professionals from multiple departments will be evaluating all possible options to maintain the highest level of service possible throughout the county.”

CHRIS ALEXANDER, MUKILTEO FIRE CHIEF AND PRESIDENT OF THE SNOHOMISH COUNTY FIRE CHIEFS ASSOCIATION

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 9 FEMA Assistance to Firefighters Grant (AFG) One of the efforts to help mitigate the costs of extra PPE purchases was to apply for federal grants as a regional group. On June 18, the SCFCA was awarded an $882,064 grant to put towards the cost of purchasing PPE. The funding was part of the Coronavirus Aid Relief and Economic Security (CARES) Act through the FEMA AFG program. Distributed based on PPE usage rates for each agency, a percentage of the grant represents direct savings to our community. For Everett, this was a savings of approximately $220,000.

“When Snohomish County residents dial 911, they look past the color of our uniforms, the patches on our shoulders and the logos on our apparatus. Stay Home, Save Lives They just want help and Another identified need was to stand up a regional they want it quickly. Our communications system for orderly release of accurate communities depend information. Snohomish County DEM set up a Joint Information Center (JIC) and served as the collection and upon our essential fire release point for all public-facing and EMS-facing information releases. Everett Fire acted as both a subscriber and and emergency medical contributor to the JIC. The JIC created daily briefings to services. Working together provide timely and accurate data for elected officials, fire agencies and healthcare stakeholders. Another joint effort when we can just makes with the Snohomish County Fire Chiefs was the “Stay Home, Save Lives” campaign in March . good sense.” SOUTH COUNTY FIRE CHIEF 10 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT THAD HOVIS Internal City coordination The Everett Office of Emergency Management (OEM) played a critical role in coordinating the City’s overall response to the pandemic. In cooperation with the City’s Safety and Communications teams, they created common safety messaging to slow the spread of the virus. OEM provided large quantities of hand sanitizer and PPE, along with Lumin ultraviolet cleaners, to City employees to ensure continuity of operations and managed the City’s COVID-19-related equipment needs. During the height of supply shortages, OEM worked with Public Works and, using a World Health Organization recipe, manufactured large quantities of hand sanitizer in a time when none was available on the market.

OEM also served as the collection point for CARES Coronavirus Relief Funds and FEMA Public Assistance Funds for the City. They documented and submitted more than $5 million in COVID-19-related costs from all City departments for PPE, teleworking, social distancing measures and economic supports. During financially difficult times, they tirelessly pursued all possible reimbursements for Everett.

Regional public safety COVID-19 testing In July, the Snohomish Health District offered to provide an Abbott Labs ID NOW COVID-19 rapid test machine for use by first responders countywide. Everett Fire stepped up and agreed to host the device, which takes just 15 minutes to receive results. Testing of firefighters, police and other public safety personnel throughout the county is done by our medical services officers and began Aug. 4.

COVID-19 tests of first responders administered by EFD: Photo courtesy Abbott Labs

511 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 11 Researching firefighter immune response Everett Fire Department partnered with the Fred Hutchinson Cancer Research Center as part of a larger project designed to study the occurrence of COVID-19 antibodies in the first responder community. Forty-three firefighters that worked at Fire Station 5 in the spring were invited to voluntarily participate in this project. Fire Station 5 was picked due to the significant number of COVID-19 positive patients that were evaluated by crews from this station during the first wave of the virus, which was the targeted study period.

All firefighters participating tested negative for active COVID-19, but the study found five with antibodies suggesting past SARS-CoV-2 exposure. Three of the five with detectable antibodies also had T cells that recognized SARS-CoV-2 proteins, indicating previous exposure with an immune response.

Fred Hutchinson is interested in continuing to study participant immune responses over time, as well as how the immune system responds to vaccines. By participating in this critical research, Everett firefighters are providing key information to the global community’s understanding of this virus.

Vaccinations The end of 2020 saw the beginning of vaccination distribution throughout the country. Everett Fire was excited to be able to offer the first vaccine opportunities to its personnel just after Christmas. In 2021, we look forward to being part of the comprehensive rollout of vaccine administrations in our community.

12 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT Outreach 2.0

Public outreach looked a little different in 2020. Having the entire city stay home and social distance meant coming up with new and creative ways to connect with our community. We managed to develop a number of solutions to continue to provide important fire safety education and had fun doing it, too!

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 13 Station tours go virtual! With fire stations closed to the public, Everett Fire quickly pivoted to engaging with the community as much as possible online, including creating a virtual tour of Fire Station 1. As they tour the station, firefighters talk about calling 911, the gear they wear when fighting fires, the other types of emergency calls they respond to, and the vehicles and special tools they use on emergency calls.

While at the station, the Fire Marshal’s Office also created a kitchen fire safety video for Fire Prevention Week, covering common cooking hazards, smoke alarms and tips for keeping Everett families safe in their homes.

Water fight viral video On the lighter side, KIRO 7 shared a video on Facebook showing a young boy enjoying a socially- distanced water fight with Everett firefighters on Engine 1. Garnering over 1 million views and counting, it struck a cord with people around the world. A few of the many messages we received in response:

“I want to give you a shout out and kudos from “Hi guys, I live in UK “Just saw the water fight with Canada. I just watched a video that has apparently and just saw your Aceson. Absolutely wonderful gone viral of one of your team of firefighters joining waterfight with the demonstration of commitment in on a family’s water fight in their front yard! That little boy. Reminds us to your community. As an old has been the absolute best thing I have seen since in these times that firefighter myself, I salute your the pandemic had been announced . That made me there is humanity out service to your community and smile and laugh, and I think that was awesome of there . Well done ”. your great sense of humor . BTW . . your team members to do!” Kim Pike Terry Wilcox who won?” Steven Hashimoto

14 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT Firefighter storytimes Working with Everett Public Library, we produced several firefighter storytime videos in English and Spanish to encourage our youngest readers during the stay at home order .

“Barry is such a wonderful story reader! We could all benefit from a warm, fuzzy storytime from a firefighter right now. What a great way to highlight some of our dedicated City employees. Add in a shiny red firetruck, and we have a no-fail story video. Thank you!”

EMILY DAGG, EVERETT PUBLIC LIBRARY

Birthday parades

Everett Fire and Everett Police joined forces to help one of our neighbors celebrate his 6th birthday in style. Luis is a Make- A-Wish recipient whose wish was postponed due to current events . As we learned in 2020, quarantine birthdays are no fun, so Luis’s mom set up a parade with friends and family to drive by and wish him a happy birthday from a safe distance. We were honored to be on the guest list of a few such events this year .

“Just saw the video of your Engine 1 crew’s water fight with “I saw this post from the television station and the little guy in your city. Have to give mad props to the crew wanted to thank you and your firefighters for doing for their outstanding community service. I’m a former EMT their part to bring some sense of normalcy to these (from Hanford, CA), advanced to ER RN. I’ve worked hand in troubled times. For two minutes, I was able to smile hand with fire crews for some years, so I know what they go and laugh and recalled similar events during my years through. It warms my heart to see not just the impact they wearing bunker gear (volunteer firefighter/paramedic had on that family, but equally important was that the crew in Philadelphia, PA area). I sadly realize that tonight, were able to check out of the stresses of the job and enjoy life these firefighters may be called out to quell fires due to for a few moments...AWESOME WORK, GENTLEMEN!!! Way to rioting and looting, putting their lives on the line. God represent all first responders!!” Lance Keirn Bless... stay safe.” Patrick O’Shea

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 15 Fire safety education via Zoom

Instead of their traditional classroom visits, Everett fire inspectors used Zoom to connect with students and talk about fire safety, fire escape plans and the importance of closing bedroom doors before you sleep. Here are just two of many thank you notes they received from the teachers and students:

“Thank you so much for visiting Silver Lake Elementary last week. Our teachers, administration, and students are incredibly thankful for the work that you do every day and grateful that you took time out of your days to share with us. The kiddos would like to share their thanks in these notes. Second grade has been engaging in a unit called Hello Neighbor, in which we talk about the importance of neighborhoods and everyone contributing to the life of the community . This has led us to have a focus on community workers – those who serve our community. Students getting face time with servants in our community during this unit has made their learning even more impactful. Again, thank you! All the best,” Emma Cleland

Wintertide Santa cruises Throughout December, Everett Fire helped bring some socially-distanced holiday cheer to our residents by escorting Santa on visits through the neighborhoods in our fire engines. Community support of the event was overwhelming, and we were humbled by the turnout and donations we were able to collect as a result.

16 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT OVER 200,000 Masks distributed OVER 6,000 Masks donated Mask donations and distribution 1,145 One of the biggest efforts our Office of Emergency Management (OEM) took on in Volunteer hours 2020 was the collection and distribution of face coverings. Everett was a clear and early leader in this endeavor, creating collection and distribution sites at parks throughout the city. When they put out the call for donations, many individuals and local organizations stepped up to help meet the needs of others .

After receiving a shipment of cloth face coverings from Snohomish County DEM and the State of Washington, OEM partnered with libraries, local food banks and the Everett School District to be community distribution points. This included delivering more than 20,000 youth- and adult-size face covers to 10 schools to hand out in student packets and meal distribution kits for students, staff and their families.

Our goal was to collect and distribute at least 108,000 face covers – one for every resident in Everett. With the help of our community we reached that important milestone in just a few months and distributed an amazing 200,000 (and counting!) by year’s end.

These efforts were made entirely possible by volunteers. Early on when masks were critically needed but unavailable, all face covers distributed were hand-sewn by volunteers who used their own supplies, offering their skills and time to make the face covers. Volunteers helped unload semi-trucks full of items, individually packaged masks, and staffed distribution/donation sites week after week. Thank you to all who helped make our mission successful!

4 SANTA CRUISES 8,672 POUNDS OF FOOD 4 TRUCKLOADS OF TOYS $1,147 IN MONETARY DONATIONS

TO SUPPORT CHRISTMAS HOUSE AND VOLUNTEERS OF AMERICA

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 17 Services adapt, but we’re still here for you Continuing to respond to emergencies throughout a pandemic required flexibility and quite a few changes to how we normally operate. Here are a few things that were different this year.

18 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT Personal protective equipment (PPE)

Firefighters often respond to 911 calls with little or no information about the condition of the person in need. With the possibility of encountering COVID-19 on any call, this year we took a preemptive approach to protecting our members, their families and our community by increasing the levels of PPE used when treating patients.

THREE LEVELS OF PPE:

Level 1: Level 2: Level 3: safety glasses N95 masks, eye protection N95 masks, eye protection, and gloves and gloves gloves and gowns

As COVID-19 information and guidelines were updated, which happened frequently, we proactively adjusted our practices. Level 1 PPE was the standard for medical calls before the pandemic. At level 2, crews put on goggles instead of safety glasses, an N95 mask and gloves. If information indicated higher risk, we moved to level 3 which included also putting on a disposable gown. At the height of infections, level 3 was required on all medical calls.

Other actions taken to minimize exposure included limiting the number of personnel who go in and see the patient up close. For example, on a paramedic call only one of the five responders was sent inside to contact the patient and conduct an evaluation while the others waited outside to assist if needed. When possible, patients were asked if we could bring them outside to conduct the evaluation. And to help prevent any further spread of the virus, we put a surgical mask on the patient when appropriate.

While we may have looked a little different, these measures were all taken to keep both our firefighters and the community safe.

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 19 Training adapts Despite a global pandemic, the work of a fire department must go on… which includes replacing firefighters as they retire. The Training Division was required to find innovative ways to safely train two large classes of recruit firefighters in a time when gatherings were largely prohibited. With the help of our regional partners we were able to conduct two socially distanced Snohomish County Fire Training Academies. A special thank you to HNN Communities for the use of the old K-Mart site on Evergreen Way prior to its demolition, which made this kind of distanced learning possible in 2020 . Photo by Chaz Langford Cleaning and sanitization

Electrostatic Sprayers Lions grant for UV cleaners Aside from PPE, the other significant way to protect our firefighters and On April 3, the Lions Clubs of District 19-B prevent the spread of the virus was by increasing the level and frequency were awarded a disaster relief grant from of cleaning in the stations. Daily disinfection checklists were developed in the Lions Clubs International Foundation to March to provide guidance to crews. help fight COVID-19. They provided $5,133 to the Office of Emergency Management One decontamination weakness identified was the difficulty of to purchase 18 Lumin UV cleaners for use disinfecting soft items such as furniture and difficult-to-access areas such throughout the city. The devices can sanitize as keyboards. In April, firefighters began using electrostatic foggers to masks and other small equipment in less perform weekly station deep cleans. These sprayers work by emitting than 5 minutes using ultraviolet rays . These an ionized fog of cleaning solution that spreads evenly across surfaces. machines were divided among the many There is no need to touch or wipe items and it dries in ten minutes. departments providing essential services In addition, the Snohomish County Fire Task Force purchased during the pandemic, allowing Everett Fire, electrostatic decontamination foggers for use at all five emergency Police, Public Works, the Water Department rooms in the region. The foggers were made available to quickly and and Everett Transit to sanitize and reuse facial efficiently decontaminate medical vehicles directly after transporting a coverings safely . suspected COVID-19 patient. This greatly reduced out-of-service times for cleaning of units between calls.

20 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT Alternative response units As case counts began to rise and Everett Fire faced possible senarios of illness in the community outstripping existing available EMS units, a temporary response concept called an Alternative Response Unit (ARU) was developed. While 911 dispatch Protocol 36 was at level 0, calls would channel to units normally. If P36 moved to level 1, low-acuity “flu- like” pandemic calls would stack in a queue for ARUs during peak call hours .

As fire inspections were discontinued during lockdown, Photo courtesy Sno911 inspectors and their vehicles were tapped to test this new 911 dispatching concept. Plans were developed and equipment was re- allocated to allow them to visit patients and triage them during a pandemic to either be left at home or transported by an ambulance When the first few community spread cases began as available. The purpose was to reduce the call burden on appearing in Snohomish County, our regional dispatch regular units, keeping them available for greater severity center, Sno911, implemented International Academy of incidents. Fortunately, community efforts to flatten the Emergency Dispatch’s Protocol 36 . curve were successful in preventing us from having to implement this step . Protocol 36 (P36) was developed to allow screening questions and modified EMS response for specific call types in the case of a pandemic. P36 associates complaints that are normally handled separately such as breathing difficulty, chest pain, headache and a sick person. If a caller indicates any of these chief complaints, in addition to the typical key PROTOCOL 36 questions used for TRIAGE LEVELS these protocols, they 0 Surveillance only, are asked specific no change in units screening questions to dispatched allow for identification of potential COVID-19 1 consider deferred patients. dispatch for low acuity calls A major feature of P36 is the modification 2 consider deferred dispatch for medium of EMS response acuity calls based on the “triage level” of the call . 3 consider deferred Depending upon EMS dispatch for all but and hospital resource the most serious calls availability and patient severity, P36 could send a delayed response, alternate response unit, or no response .

Roughly one-third of all medical calls were routed through this process in 2020. Because of residents’ willingness to comply with stay at home measures and social distancing requirements, Snohomish County was able to stay at triage level 0 throughout the pandemic .

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 21 Close Aid 1 Close Aid 2 Continuity of Assign Division Chief of Emergency Medical Services to 60+% suppression operations plan Assign Division Chief of Safety to suppression SICK Discontinue BLS (basic life support) responses As our understanding of COVID-19 Minimum daily firefighter staffing decreased to 22 Request federal declaration/Disaster Medical Assistance Teams infection evolved, it became increasingly 12-hour operational periods clear we faced a threat on two fronts: the Activate two additional ARUs staffed with recruit/inspector combo Close Aid 6 possibility of an overwhelming volume Assign Division Chief of Special Operations to suppression of sickness in the community and the Assign Division Chiefs of Training to suppression Close Engine 4 possibility of a disabling number of sick or Close Medic 5 quarantined firefighters. The department 40+%  Cancel vacations Cross-staff Ladder 1 and Engine 1 being unable to sustain operations had SICK  Fire Operations Center (FOC) activation never been contemplated and a continuity  Recall retirees to staff FOC  Recall recruits from training academy of operations plan (COOP) had to be Minimum daily firefighter staffing decreased to 26 developed for all possibilities. We used Request defense support of civil authorities Request state mobilization/Emergency Management Assistance the rate of ill or quarantined firefighters response Station 4 converted for quarantine use on one axis and the rate of illness in the community on the other and made plans  Create two ARUs staffed by inspectors  Allow acting out of classification for both. Close Engine 7 Reduce medic unit staffing to single paramedic Consolidate civilian staff at 2801 Oakes  Daily station disinfection checklist The illustration is a grid of all the measures  Daily uniform requirement reduction we prepared for use in response to these  Division chief comp time cap lift  Discontinue all scheduled training two scenarios.  Discontinue annual sick leave incentive 20+%  Discontinue company-level inspections The measures with a  were all in effect  Discontinue inspector inspections SICK  Discontinue outdoor public education events at the height of infections in the county.  Isolate Battalion 1 at Station 1 Many of them are still in place today.  Level 3 PPE required for all medical incidents  Level 3 PPE required at all institutions  Mandatory overtime, 24 hour maximum time period See page 21 for P36 level definitions.  Minimum daily firefighter staffing decreased to 31  Request loaned employees  Request retirement delays Station 7 converted for quarantine use  Voluntary vacation cancellation/cap lift  Telecommute civilian staff

 Blood pressure drop-ins outdoors with PPE  Disinfect regulator daily and after each use  Daily apparatus disinfection checklist  Discontinue external training (online allowed)  Discontinue non-essential training  Discontinue indoor public education 0-19%  Weekly station disinfection checklist  Photo ID required for all City staff to enter stations SICK  No station visitors  Isolate administration and suppression staff  Isolate crews/discontinue station gatherings  Isolate shop and warehouse, airlock foyer  Medical Services Officer (MSO5) staffed 24/7  Level 2 PPE required for all incidents  Level 2 PPE required at all institutions EMPLOYEE ILLNESS EMPLOYEE P36=0 22 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT COMMUNITY ILLNESS  Create two ARUs staffed by inspectors  Daily station disinfection checklist  Daily uniform requirement reduction 12-hour operational periods  Discontinue code inspections Activate two additional ARUs staffed with  Discontinue outdoor public education events recruit/inspector combo  Isolate ARU staff from suppression staff Call queuing of non-code medical responses  Isolate Battalion Chief at Station 1 (BLSN)  Level 3 PPE required for all medical  Cancel vacations incidents  FOC activation Fire and motor vehicle collision  Level 3 PPE required at all institutions FOC call queuing for ARUs responses only  Request retirement delays  Recall recruits from training academy Request federal declaration/Disaster Medical  Telecommute civilian staff  Recall retirees to staff FOC Assistance Teams P36=0 P36=1 P36=2 P36=3 Incident data

24 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT Response times

Everett uses the standards outlined by the National Fire Protection Agency .

Response times in 2020 Everett Fire measures turnout times very carefully and typically produces feedback for all our crews on their performance. We also report our turnout time metrics each year with a goal of continuous improvement. 2020 figures show a statistically significant increase in our turnout times. This increase is the direct impact of the additional pandemic-related PPE our responders have been required to put on before every incident. We hope to return to normal operations in the future, but for the time being, we expect this will continue to slow our responses slightly .

TOTAL RESPONSE TIME

FIRE DEPARTMENT RESPONSE TIME Call Dispatch Turnout Travel Community 911 center processes the Crew gets dressed and in Time from when the unit starts members call 911 call and dispatches units the vehicle, ready to go moving to when it arrives

Effect of donning additional PPE on average EMS turnout times

0:03:19 Level 2 Level 3 PPE PPE required required 0:03:01

0:02:44

0:02:27 0:02:14 0:02:13 0:02:06 0:02:10 0:01:48 0:01:47 0:01:52

0:01:35

0:01:18

0:01:00 JAN FEB MAR APR MAY

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 25 2020 fire response times

Turnout time NFPA standard is Time 90% of 1:20 or less, standard the time On average 90% of the time Year met we were we were 2020 16.6% 3:33 or less 2:26 2019 21.6% 3:17 or less 2:16 2018 17.5% 3:27 or less 2:25 Travel time of first arriving engine NFPA standard is Time 90% of 4:00 or less, standard the time On average 90% of the time Year met we were we were 2020 51.2% 7:01 or less 4:23 2019 53.3% 7:05 or less 4:20 2018 57.8% 6:21 or less 3:59

Travel time of full alarm assignment NFPA standard is Time 90% of 8:00 or less, standard the time On average 90% of the time Year met we were we were 2020 41.3% 12:55 or less 9:09 2019 30.4% 13:39 or less 9:39 2018 35.4% 12:05 or less 9:14 Northwest Delta 2 Fire department response time NFPA standard is Time 90% of 5:20 or less, standard the time On average Bayside Riverside 90% of the time Year met we were we were

2020 43.8% 9:18 or less 6:18 Port 2019 46.3% 9:11 or less 6:20 Gardner 2018 49.7% 8:54 or less 6:00 1

Response times in minutes:seconds Harborview- South Seahurst- Forest Glenhaven Park Boulevard Bluffs View Glacier 4 Ridge- View Madison Lowell 5 Evergreen Pinehurst- Beverly Park Valley View Westmont Cascade View Average fire 6 department Twin Creeks response time Holly Less than 5 minutes

7 5-6 minutes Silver 6-7 minutes Lake 7+ minutes

Esri, HERE, Garmin, © OpenStreetMap contributors, and the GIS user community

26 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 2020 medical response times

Turnout time NFPA standard is Time 90% of 1:00 or less, standard the time On average 90% of the time Year met we were we were 2020 16.0% 3:20 or less 2:10 2019 31.3% 2:51 or less 1:48 2018 22.5% 3:10 or less 2:00 Travel time of first arriving unit NFPA standard is Time 90% of 4:00 or less, standard the time On average 90% of the time Year met we were we were 2020 67.0% 6:40 or less 4:00 2019 65.8% 6:46 or less 4:03 2018 68.9% 6:35 or less 3:53 Travel time of first arriving medic to ALS call NFPA standard is Time 90% of 8:00 or less, standard the time On average 90% of the time Year met we were we were 2020 89.5% 8:04 or less 4:53 2019 89.0% 8:09 or less 4:53 2018 88.3% 8:21 or less 4:54 Northwest Delta 2 Fire department response time NFPA standard is Time 90% of 5:00 or less, standard the time On average Bayside Riverside 90% of the time Year met we were we were

2020 38.0% 9:03 or less 6:15 Port 2019 47.4% 8:57 or less 5:55 Gardner 2018 42.1% 8:54 or less 6:02 1

Harborview- South Seahurst- Forest Glenhaven Park Boulevard Bluffs View Glacier 4 Ridge- View Madison Lowell 5 Evergreen Pinehurst- Beverly Park Valley View Westmont Cascade View Average fire 6 department Twin Creeks response time Holly Less than 5 minutes

7 5-6 minutes Silver 6-7 minutes Lake 7+ minutes

Esri, HERE, Garmin, © OpenStreetMap contributors, and the GIS user community

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 27 Call types and volume

25,000 2018 2019 2020

Total incident 22,955 22,908 21,623 dispatches

Average dispatches 63 63 59 per day 20,000

Total unit 34,905 34,644 33,957 movements

Average unit movements 96 95 93 per day

15,000

By NFIRS* incident type 2018 2019 2020 Severe weather (NFIRS 800 series) 3 15 - Explosion/overheat, no fire (200 series) 46 32 37 Special incidents/other (900 series) 65 76 48 Hazardous conditions (400 series) 142 151 145 10,000 Aid given to outside agencies 380 306 318 Fires (100 series) 470 389 520 Vehicle 60 61 55 Trash or dumpster 86 80 193 Building 109 96 82 Outside/other 205 152 190 False fire alarms (700 series) 763 850 893 Service calls (500 series) 858 686 944 5,000 Good intent calls (600 series) 3,460 3,260 2,959 EMS & rescue (300 series) 16,258 16,491 15,564 Non-emergency 2,797 3,079 3,311 Basic life support 9,233 9,026 8,589 Advanced life support 4, 229 4,386 3,664

Explore Fire’s 911 dispatch data further on the City of Everett open data portal at data.everettwa.gov. Search for “fire” to find all available reports and datasets.

*NFIRS: National Fire Incident Reporting System 2018 2019 2020 28 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT Everett incident dispatches by month 2,250

2,000

1,750

1,500 Total 2018 1,865 1,781 1,917 1,852 1,942 1,953 2,051 2,007 1,849 1,928 1,862 1,948 22,955 2019 1,924 1,820 2,060 1,877 1,948 1,833 1,986 1,954 1,880 1,949 1,835 1,842 22,908 2020 1,938 1,708 1,859 1,594 1,777 1,693 1,898 1,867 1,777 1,877 1,737 1,898 21,623

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

Unit dispatches 2020 dispatches per unit Station 1, 3619 Rucker Ave. Battalion 1...... 441 Aid 1 ...... 2,528 Engine 1...... 2,750 Ladder 1 ...... 2,181 Medic 1...... 3,216 Brush 1*...... 14

Station 2, 2201 16th St. Aid 2 ...... 2,129 Engine 2...... 2 , 2 3 1

Station 4, 5920 Glenwood Ave. Engine 4...... 2,046 HazMat 1*...... 3 3 Aid 6 serves busy south end Station 5, 1600 Madison St. With the assistance of a $1.65 million Federal Emergency Engine/Ladder 5** ...... 2,943 Management Agency Staffing for Adequate Fire and Emergency Medic 5...... 2,601 Response (SAFER) grant, Everett was able to place Aid 6 in service full time on June 1. The presence of an additional unit at Station 6 Medical Services Officer 5. . . . 741 will provide improved service to the Westmont-Holly-Evergreen- Technical Rescue 1*...... 6 5 Boeing triangle. This is an area of rapid growth that includes the world’s largest aerospace manufacturing cluster, as well as Station 6, 9520 Evergreen Way a disproportionately large number of low-income multifamily Aid 6 ...... 1,439 dwellings, many of which were constructed prior to the adoption Engine 6...... 3,258 of a citywide fire sprinkler ordinance. This will also help relieve call Medic 6...... 2,485 volume for Engine 6, Everett’s busiest engine. Station 7, 11221 Silver Lake Rd. Engine 7...... 2 , 4 9 7

*Specialty unit staffed as needed **Cross staffed by the same crew

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 29 Waterfront fire 53 fire & EMS vehicles 106 personnel 11 fire agencies

On July 16 around 5:45 p.m., Everett Fire responded to a fire at the Waterfront Place Apartments, in the 1300 block of W Marine View Dr., that were under construction. Fire units arrived to find one of the two buildings, the south building, with a rapidly developing fire. In only minutes, the fire became a conflagration, exposing firefighters, fire apparatus and adjacent buildings to intense heat . Wind carried flaming construction materials which rained down on the adjacent hillside . The event quickly escalated to four alarms, producing calls for additional firefighting resources from across the region .

The complex incident had our firefighters protecting threatened homes and buildings, rail cars and utility transmission lines at the waterfront, while brush, decks, car tops and roofs caught fire, as ignited debris and embers fell from the sky onto the neighborhood above. Firefighters extinguished at least two residences that caught fire while neighbors actively protected their property or extinguished small spot fires with their garden hoses or buckets of water. Containing this blaze to the building of origin was truly a community-wide effort. Everett Fire Department, Everett Police Department and the Bureau of Alcohol, Tobacco, Firearms and Explosives Fire department equipment, including an engine, a ladder (ATF) partnered to investigate the fire due to the high truck and an aid car sustained approximately $250,000 dollar amount of damage. The fire was ruled as accidental in damage due to the intense heat . The heat caused the in nature and findings did not suggest there was any ladder truck’s windows to blow out, and components criminal activity associated with the fire cause. An melted or warped on each vehicle. Two firefighters were estimate of damages for just the site of the primary fire injured, receiving minor burns to their hands . is approximately $18.5 million. The value of all that was This four-alarm fire exhausted all available mutual aid saved is incalculable . resources within Snohomish County. Fifty-three fire and EMS vehicles, and 106 fire personnel from 11 agencies were on scene to help battle this blaze. Additionally, an urban “As we reflect on the aftermath of the blaze at the task force consisting of units from four North King County Port of Everett waterfront, we wish to express our departments responded to help staff the fire stations in gratitude to the men and women whose bravery Everett and respond to other 911 calls for service. that evening saved lives, saved property and saved a community vision long in the making.” 30 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT LISA LEFEBER, PORT OF EVERETT 2020: a dumpster fire year Events in 2020 were frequently referred to jokingly as “dumpster fires.” In Everett’s case, this was a little truer than expected, with more than double the amount of dumpster fires than in previous years!

DUMPSTER FIRES 2018 2019 2020 22 22 52

Significant incidents

Feb. 9 Home baby delivery by Medic 1 and Ladder 1 crews.

March 1 Lombard house fire. Multiple units in home, occupied by multiple residents. Five individuals treated and two transported to the hospital. Cause undetermined, $132,000 loss.

May 26 Broadway house fire. Cause undetermined, $503,000 loss. Feb. 9 July 16 Waterfront Place fire. Cause ruled accidental, $18.5 million loss.

Aug. 9 Leonard Drive house fire. Cause undermined, $394,000 loss.

Aug. 28 Wetmore house fire. Two residents with smoke inhalation and burns transported to the hospital. Cause undetermined, $159,000 loss.

Sep. 23 A nine-person wildland crew and three vehicles were deployed to the California North Complex and Glass fires. Sep. 23 Nov. 7 Car fire in attached garage. Firefighters were able to quickly extinguish in order to save the home. Cause ruled accidental.

Nov. 15 East Magnolia house fire. 15 residents evacuated and accounted for. Accidental, $561,000 loss.

Nov. 21 Marine rescue of hunter in Ebey Slough .

Nov. 30 Nov. 30 Sperry Lane fatality house fire. Accidental, $326,00 loss.

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 31 EMS call data 18,328 Everett Fire total EMS-related ALS2 transports 3% 35% dispatches 126 4,643 Private ambulance ALS1 transports 42% 39% 1,961 5,167 Total 2020 COVID-19 contacts BLS patients 55% by neighborhood 2,556 13,335

Other Not transported tranports 24% 2% 3,240 285 Northwest Delta 2

Bayside Riverside BLS: Basic life support. Advanced first aid and transport of injuries and illnesses by emergency medical technicians (EMTs) . Port Gardner 1 ALS: Advanced life support. More critical patients receiving medical assessment, South treatment, and transport by a paramedic . Harborview- Forest ALS level 2 transports are the highest level Seahurst- Park Glenhaven of care, involving paramedic interventions Boulevard Glacier Bluffs View View such as multiple medications, airway Ridge- 4 Madison management and defibrillation. Lowell

PRIVATE AMBULANCE: Everett has 5 created a public/private partnership with Evergreen Pinehurst- Northwest Ambulance to transport some Valley Beverly Park BLS patients to the hospital. This helps to View keep Everett Fire units available for the Westmont Cascade all hazards response that you expect of View firefighter/EMTs. 6

Twin Holly Creeks

Silver 289 Lake known COVID-19 More contacts positive patient contacts Less contacts

32 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT Personnel

NEW HIRES 22

Photo by Chaz Langford

Recruit class 2020-1 Recruit class 2020-2 Left-right: Jake Ferro, Brian Lee, Austin Otis, Left-right top row: Paul Bryant (company officer), Bryson Jordan Matzelle, Pete Stelling, Alex Gutierrez, Daggett, Terry Lane, Don Huffman, Tyler Klein, Steven King, Blake Jim Workman, Paul Ignacio, Mike Letourneau, Hathaway, Jereme Clark, Mike Morton (company officer), Josh Jesse Jennings Baker, Zach Greenfield. Front row: Lewis Jensen, AJ Agnew, Jamal Stoudermire, Westley Hunter

PROMOTIONS 13 RETIRED 6 Roger Vares Division Chief of EMS Frank Ferrari Division Chief of Safety David Diggdon Battalion Chief Joe Desmond Battalion Chief Travis Gamm Medical Services Officer Battalion Chief Division Chief Battalion Chief Russell Jack Inspector Roger Westlund of Safety Matt Keller 39 years Don Schwab 29 years John McLaughlin Inspector 30 years Jeff Alford Captain Brent Weir Captain Doug Brisbon Driver Alex Hornbeck Driver Barry Pomeroy Driver Driver Firefighter Driver Mike Rhodes Driver Tom Corrigan Tim Hogan John 25 years 25 years Finkelnburg 17 years 28 YEARS AVERAGE LENGTH OF SERVICE

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 33 Organizational chart

MAYOR

FIRE CHIEF

FIRE & EMS PROJECT ANALYST COORDINATOR

ASSISTANT CHIEF ASSISTANT CHIEF ASSISTANT CHIEF FIRE MARSHAL OPERATIONS ADMINISTRATION

ACCOUNTING ADMIN OFFICE OFFICE TECHNICIAN ASSISTANT SPECIALIST SPECIALIST FIRE MARSHAL OPERATIONS TRAINING EMS

DIVISION CHIEF DIVISION CHIEF DIVISION CHIEF DIVISION CHIEF DIVISION CHIEF DIVISION CHIEF DIVISION CHIEF SERVICES EMERG MGMT SAFETY SPECIAL OPS TRAINING TRAINING EMS

MAINTENANCE PLANNING & OPS MECHANIC COORDINATOR

PUBLIC APPARATUS EDUCATION MECHANICS COORDINATOR

BATTALION BATTALION BATTALION BATTALION ASST FIRE ASST FIRE CHIEF CHIEF CHIEF CHIEF MARSHAL MARSHAL A SHIFT B SHIFT C SHIFT D SHIFT

MEDICAL MEDICAL MEDICAL MEDICAL INSPECTORS INSPECTORS SERVICE SERVICE SERVICE SERVICE OFFICER OFFICER OFFICER OFFICER

CAPTAINS CAPTAINS CAPTAINS CAPTAINS AUTHORIZED PERSONNEL Chief 1 Assistant Chiefs 3 PARAMEDICS PARAMEDICS PARAMEDICS PARAMEDICS Division Chiefs 7 Battalion Chiefs 4 Captains 32 DRIVERS DRIVERS DRIVERS DRIVERS Medical Service Officers 4 Paramedics 30 Drivers 32 Firefighters/EMTs 55 FIREFIGHTERS FIREFIGHTERS FIREFIGHTERS FIREFIGHTERS Asst Fire Marshals 2 Inspectors 4 Civilian staff 11

34 EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT Financial summary

Funding The department has two separate budgets: the general fire budget, which are allocated funds from the City of Everett’s general fund; and the EMS department budget, which receives revenue from the EMS levy, transport fees and contracts for services .

GEMT REIMBURSEMENT Contract for services 0.4% Washington Ground Emergency Medical $139,926 Transport (GEMT) reimbursement dollars Other are distributed by the Centers for Medicare 1.6% & Medicaid Services to reimburse public $609,974 fire and EMS agencies for the actual cost of transporting their patients to the hospital. Transport fees General fund The reimbursement rate per transport is 4.1% allocation calculated annually and is based on the $1,555,300 60.5% $22,880,178 total systemic cost of delivering emergency GEMT medical services in Everett. As a federal 8.6% program with an uncertain future, these $3,266,121 dollars are used to fund capital projects and EMS levy replacements for the EMS system, and to 24.7% extend the life of the EMS fund balance, which $9,338,695 Total represents a direct savings to taxpayers. $37,790,194

Expenses L ABOR MAINTENANCE AND OPERATIONS Labor makes up 90% of the department’s total EFD allocates its maintenance and operations budget to four general expenses and it is comprised of three major categories: categories: general operations, which includes administration and salaries; overtime; and benefits and personal suppression activities; fire prevention and emergency management which protection equipment such as bunker gear and self- includes our Fire Marshal’s Office and public outreach resources; training; contained breathing apparatus . and apparatus and facilities, which includes fleet and buildings maintenance.

Training Beneﬁts & PPE Fire prevention 23% 9% & emergency $7,696,361 $276,364 management 2% $69,248

Total Total $32,802,412 $2,953,155

Apparatus Overtime Salaries & wages & facilities General operations 11% 66% 13% 76% $3,438,066 $21,667,985 $379,956 $2,227,587

EVERETT FIRE DEPARTMENT 2020 ANNUAL REPORT 35 everettwa.gov/fire

@EverettFire

@EverettEmergencyManagement