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Why IT Matters to Higher Education EDUCAUSJANUARY/FEBRUARY 2013 E Information Revealed Privacy Merri Beth Lavagnino Privacy, Security, and Compliance Michael Corn and Jane Rosenthal Mentoring, Self-Awareness, and Collaboration Melissa Woo, David G. Swartz, and Earving L. Blythe PLUS EDUCAUSE Values: Community activate learning. An integrated collection of classroom furniture, Verb: for the many modes of learning Verb™ is designed to support a full range of teaching and learning styles on demand. www.steelcase.com/Verb Why IT Matters to Higher Education EDUCAUSr e vıeEw JANUARY/FEBRUARY 2013 VOLUME 48, NUMBER 1 4 EDUCAUSE Values: Community FEATURES 10 Information Privacy Revealed Merri Beth Lavagnino IT senior leaders and IT staff should learn what privacy is, why it is important in higher education today, and 10 how they can identify and address privacy risks. 24 Privacy, Security, and Compliance: Strange Bedfellows or a Marriage Made in Heaven? Michael Corn and Jane Rosenthal The authors examine several campus issues lying at the intersection of privacy, security, and compliance and provide insight for institutional leaders planning 24 strategic directions. 36 Mentoring, Self-Awareness, and Collaboration: The 2012 EDUCAUSE Award Winners Melissa Woo, David G. Swartz, and Earving L. Blythe The 2012 EDUCAUSE Award winners talk about the higher education IT profession and about how their particular interests have influenced and guided their 36 leadership roles. 48 Analytics: Changing the Conversation Diana G. Oblinger The third in a three-article EDUCAUSE Review series exploring analytics. 48 www.educause.edu/ero JANUARY/FEBRUARY 2013 EDUCAUSEreview 1 Why IT Matters to Higher Education EDUCAUr e vıewSE JANUARY/FEBRUARY 2013 VOLUME 48, NUM BER 1 PUBLISHER/EDITOR DEPARTMENTS D. Teddy Diggs ADVERTISING Greg Farman, Advertising Director Geri Farman, Advertising Manager 8 Leadership DESIGN AND PRODUCTION [Views from the Top] McMurry/TMG Jeff Kibler, Art Director Helping to Take the Disruptive Jerry Parks, Project Manager out of MOOCs Brenda Waugh, Production Artist DEPARTMENT EDITORS Michael Reilly and E-Content: Jeffrey von Munkwitz- Diane J. Graves, University Librarian and Professor, Coates Library, Trinity University Smith New Horizons: Vernon C. Smith, Chief Academic Officer and Provost, MyCollege Foundation 52 E-Content Policy Matters: [All Things Digital] Rodney Petersen, Senior Government Relations 8 Officer and Managing Director, Washington Office, Is Linking Thinking? EDUCAUSE Addressing and Assessing Viewpoints: Scholarship in a Digital Era David Lassner, Vice President for IT and CIO, University of Hawaii Michael Roy EDUCAUSE EXECUTIVE OFFICERS Diana G. Oblinger, President and CEO Susan Grajek, Vice President, Data, Research, 54 New Horizons and Analytics [The Technologies Ahead] Garth Jordan, Vice President, Operations Julie K. Little, Vice President, Teaching, Learning, ds106: Not a Course, and Professional Development Not Like Any MOOC Alan Levine EDUCAUSE Review is the general-interest, bimonthly magazine published by EDUCAUSE. With a print publication base of 22,000, 56 Policy Matters 52 EDUCAUSE Review is sent to EDUCAUSE member representatives as well as to presidents/chancellors, senior academic and administrative [Campus Environment leaders, non-IT staff, faculty in all disciplines, librarians, and corpora- tions. It takes a broad look at current developments and trends in & Political Context] information technology, what these mean for higher education, and how they may affect the college/university as a whole. Amassing Student Data and EDUCAUSE and EDUCAUSE Review are registered trademarks. Dissipating Privacy Rights Copyright © 2013 by EDUCAUSE. Materials may be photocopied for noncommercial use without written permission provided appro- Marc Rotenberg and priate credit is given to both EDUCAUSE Review and the author(s). Permission to republish must be sought in writing (contact editor@ Khaliah Barnes educause.edu). Statements of fact or opinion are made on the responsibility of the authors alone and do not imply an opinion on the part of the ED UCAUSE Board of Directors, staff, or mem- bers. For more information about copyright, see <http://www .educause.edu/copyright.html>. 58 Viewpoints 282 Century Place, Suite 5000 [Today’s Hot Topics] Louisville, CO 80027 phone: 303-449-4430; MOOCs: Get in the Game fax: 303-440-0461 [email protected] Brian D. Voss http://www.educause.edu/ 58 For subscription information, contact EDUCAUSE: 303-449-4430 (phone) or 303-440-0461 (fax) Volume 48, Number 1. EDUCAUSE Review (ISSN: 1527-6619) is published bimonthly (6 issues per year) by EDUCAUSE, 282 Century Place, Suite 5000, Louisville, CO or <[email protected]>. For advertising in- 80027. Subscriptions are available at $35 per year ($60 per year outside North America) and to all academic libraries (North America and international) at $35 per year. formation, phone 512-258-6462, or fax 512-233- Single copies are available for $6 each. Periodicals postage paid at Boulder, CO, and additional mailing offices. POSTMASTER: send address changes to EDUCAUSE, 1012, or send e-mail to <advertising@educause. 282 Century Place, Suite 5000, Louisville, CO 80027. edu>. Send editorial submissions or comments to Publications Mail Agreement #40033384 < [email protected]>. Return Undeliverable Canadian Addresses to: Station A, PO Box 54 EDUCAUSE Review is also available online at Windsor, ON N9A 6J5 e-mail: [email protected] <http://www.educause.edu/er/>. Cover: C.J. Burton 2 EDUCAUSEreview JAN UARY/FEBRUARY 2013 Old cars are classics. Old SIS are obsolete. If your SIS vendor built its system before the Internet, it’s not vintage — it’s a liability. With the right innovations for higher education engineered into CampusVue® Student, institutions are winning the hearts and minds of constituents on a more efficient centralized system. So, before overhauling your old system again, test drive the most proven brand in the industry. Experience the Student Information System that’s serving leaders in higher education worldwide. www.campusmanagement.com/vue © 2012 Campus Management Corp. All rights reserved. Campus Management Corp and CampusVue are registered trademarks of Campus Management. These marks may be registered in the U.S. or other countries. All other registered trademarks and service marks are the properties of their respective owners. Information is subject to change. CMGC 17323 ER_8.5x10.875_4C.indd 1 10/19/12 11:33 AM B:8.875” T:7.75” S:6.75” The values of the higher education IT community shape the strategic directions and actions of EDUCAUSE. In consultation with EDUCAUSE members and community leaders, the EDUCAUSE executive staff continues to develop a series of value statements. Each statement will provide a brief overview of what the value means, why our community considers it to be impor- tant, and how the value guides EDUCAUSE in its service to association members and to higher education. The list of values, which will change over time and should not be considered exhaustive, is posted on the EDUCAUSE website: http://www .educause.edu/stratdir#values. THE DATA CENTER’S BANDWIDTH EDUCAUSE EXCEEDS YOURS. Values B:11.375” T:10” S:9” Community“EDUCAUSE values community for the relationships, commitment, and collective action it catalyzes, and EDUCAUSE thus supports the SOLVED. development and adoption of technologies, applications, and approaches to foster community.” community is “a group or society, helping each other.” A strong community nurtures the development of re- Thousands of students plus an entire faculty equals a whole lot of data. Certainly more information lationships and fosters mutual commitment, respect, than one IT person can handle. That’s why we’ve partnered with Riverbed to provide you the responsibility, understanding, and participation extra power you need. Our solution architects will make sure you find the right technology for among its members. your data center. The college/university is the very essence of commu- nity—a place where people gather together to explore The extra bandwidth you need is at CDWG.com/datacenter ideas and to expand the boundaries of knowledge. The community acts as a springboard to discovery, encouraging indi- Aviduals to expand their worldviews and remain open to a wide range of ideas and possibilities. EDUCAUSE values this type of community. Technological innovations, however, have created, changed, and in some cases, challenged our notions of community. Anyone and any- thing can be connected. Communities can appear and disappear spon- taneously or can be long-lived. Technology enables the formation of >> ©2013 CDW Government LLC. CDW®, CDW•G® and PEOPLE WHO GET IT™ are trademarks of CDW LLC. 4 EDUCAUSEreview JAN UARY/FEBRUARY 2013 DOCUMENT PATH: Studio:Volumes:Studio:Clients:CDW:CSM_New Launch Base Mechs_First Wave:Mechanicals:123449_CDWCSM12110I011_CH7_HEDQ1 NetOpt Riverbed:123449_CDWCSM12110I011_HEDQ1 NetOpt Riverbed_F.indd AGENCY JOB NO.: CDW.CDWCSM.12110.I.011 DATE/TIME: 12-18-2012 1:45 PM BLEED: 8.875” w x 11.375” h DIVISION/OFFICE: Ogilvy/Chicago OPERATOR: Peter Schafer TRIM: 7.75” w x 10” h STUDIO JOB NO.: None LIVE: 6.75” w x 9” h VERSION: None SLUG FONTS: DIN Light, DIN Regular DUPLEX: No REVISION: FINAL SCALE: 1”:1” NO. OF PAGES: 1 of 1 FONTS: Prelo (Black, Book) PRINTED AT: 100% FILENAME: 123449_CDWCSM12110I011_ IMAGES: 101204_CDW_21422_Bandwidth_ RESOLUTION PLACED: HiRes HEDQ1 NetOpt Riverbed_F.indd v2_Parnership_Version_F.tif (420 ppi; CMYK), riverbed_logo_with_ EXEC. CREATIVE DIRECTOR: None AD TITLE: 123449_HEDQ1 NetOpt Riverbed tagline_F.eps, CDWG_PWGI_ CREATIVE DIRECTOR: B. 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