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West Virginia University Benjamin M. Statler College of Engineering and Mineral Resources Department of Industrial and Management Systems Engineering

Smart and Industry 4.0 - Opportunities and Challenges for SMEs

1st Industry 4.0 School & Industry Night February 18, 2018 Dr. Thorsten Wuest Kelonwa, Canada [email protected] 2005 2013

Schmid & Wuest, 2017

Dr. Thorsten Wuest [email protected] 2005 2013

Schmid & Wuest, 2017

Dr. Thorsten Wuest [email protected] Agenda

1. Smart Manufacturing 2. Smart Manufacturing 3. SmartMfg Survey of SMEs in West Virginia 4. Recommendaons

Dr. Thorsten Wuest [email protected] “Manufacturing creates wealth” Prof. Ronald G. Askin, Arizona State University (USA)

Dr. Thorsten Wuest [email protected] “Obama plans execuve acons to strengthen U.S. manufacturing” (hp://www.reuters.com/arcle/2014/10/27/us-usa-obama-industrialoutput-idUSKBN0IG0UR20141027) “Obama pushes for high-tech manufacturing” (Pace, J., June, 24th 2011, NBC News)

hps://s-media-cache-ak0.pinimg.com/ 736x/ 38/92/57/389257d7b42e9a9bc34df0a5d0 “Obama confirms funding for manufacturing 0ae87e.jpg innovaon hubs” (Skiba, K., Chicago Tribune, Feb, 25th 2014) “We’re building Ironman – Manufacturing Innovaon” (Obama, Feb, 2014 )

Dr. Thorsten Wuest [email protected] Manufacturing today

• New technologies • New global rules • New opportunies • New challenges…

hp://www.3dprinngjobs.info/wp-content/uploads/2014/12/Automove1.gif

hp://3.bp.blogspot.com/-YGLBPWZFOxY/VC10ThjQAoI/AAAAAAAAAbI/VZT7ELIwCiE/s1600/p.png hp://www.thebigdatainsightgroup.com/site/sites/default/files/geindustrialinsight_0.gif

Dr. Thorsten Wuest [email protected] You may have heard of Smart Manufacturing Intelligent Manufacturing Industrial Internet IMS Industrie 4.0 Cyper-Physical (Producon) Systems Industry 4.0 of the Future Smart Factory Cloud Manufacturing Manufacturing Intelligence … and many more! All these terms describe a similar development! Dr. Thorsten Wuest [email protected] Heading towards the 4th

Value from… People Process Informaon

Source: hps://www.i-scoop.eu/industry-4-0/

Dr. Thorsten Wuest [email protected] Automaon

Physical vs. Cognive

Dr. Thorsten Wuest [email protected] Industry 4.0 and employment

hp://www.cbc.ca/radio/quirks/ september-9-2017-1.4280509/will-you-have-to- become-a-cyborg-for-your-job-1.4280516

Dominion Post Dec. 29, 2017 Dominion Post Dec. 30, 2017

Dr. Thorsten Wuest [email protected] It is a global development

High-Tech Strategy Industry Revitalization Plan Projects for the future Restructuring of industry • Industry 4.0 initiative World’s leading IT society • Smart Services Program Connected factory • Smart Data Program for SME

Manufacturing China Manufacturing 2025 • Industrial Internet Consortium IT integration in industrial processes • Smart Manufacturing Leadership High-end automatization & robotics Coalion (SMLC) • Manufacturing USA

Source: Siemens Ltd. Seoul 2014

Dr. Thorsten Wuest [email protected] Advanced & Smart Manufacturing

Dr. Thorsten Wuest [email protected] Advanced vs. Smart Manufacturing Two different ways of differentiation

Advanced Manufacturing Advanced Smart New technologies, products, materials Manufacturing Manufacturing and processes Focus on physical Focus on data and manufacturing- analycs technology

Smart Manufacturing Use of data throughout the product life cycle

Source: Shipp et al. 2012 Source: Mial, Khan & Wuest 2017 Schmid & Wuest, 2017

Dr. Thorsten Wuest [email protected] Smart Manufacturing

“Smart Manufacturing is a data intensive applicaon of informaon technology at the shop floor level and above to enable intelligent, efficient and responsive operaons.” Wallace & Riddick, 2013

Dr. Thorsten Wuest [email protected] Smart Manufacturing Smart manufacturing marries informaon, technology and human ingenuity to bring about a rapid revoluon in the development and applicaon of manufacturing intelligence to every aspect of business. It will fundamentally change how products are invented, manufactured, shipped and sold. It will improve worker safety and protect the environment by making zero- emissions, zero-incident manufacturing possible. It will help keep jobs in this country [USA] by keeping manufacturers compeve in the global marketplace despite the substanally higher cost of doing business in the United States. Chand & Davis, 2010

Dr. Thorsten Wuest [email protected] SMART MANUFACTURING PRINCIPLES / CONNECTIVITY / VIRTUALIZATION / DATA UTILIZATION

Schmid & Wuest, 2017 Smart Manufacturing Opportunities The Industrial IoT creates various improvement opportunities

+ 49 % - 30 % product quality + 25 % + 80 % production time productivity efficiency increase + 40 % + 25 % customer energy efficiency + 1 % sasfacon - 25 % improvement GDP safety incidents

Source: hps://www.slideshare.net/solaircorporate/

Dr. Thorsten Wuest Schmid & Wuest, 2017 [email protected] Smart Manufacturing Vision Fully Connected Smart Factory Control center: Aggregated data reveal Alerts monitor: improvement areas Problem with #2. Please check Packing material is low. Please release order. I’m customer order #312 and want to be red colored.

I need more materials End of line test: Machine #1, Please adjust machine parameters Cogwheel will break in five days. I have ordered spare parts and scheduled Source: hp://smartamerica.org/teams/smart-manufacturing/ external service provider.

Dr. Thorsten Wuest Schmid & Wuest, 2017 [email protected] IT/OT Integration enabling Smart Manufacturing Convergence of the virtual and real world

Mainframe Informaon Technology (IT) Virtual world PC ERP Internet MES Cloud

Internet of Things Embedded Smart Manufacturing Manual Barcode RFID Wireless Sensor (IoT) Data Input

Fieldbus TCP/IP PLC Sensors Robocs Real world CNC Operaonal Technology (OT)

Dr. Thorsten Wuest [email protected] Smart Manufacturing and (I)IoT (I)IoT as an enabler of Smart Manufacturing

Internet of Things

• All industries • All things and devices

Smart Manufacturing • Manufacturing industries Smart Plants • Systems, things, devices, Smart Cies Connected Cars on the shop floor Smart Products • Products throughout Smart Grids Smart Smart Processes their life cycle …

Source: hps://www.youtube.com/watch?v=1Q5Iyw8vll8

Dr. Thorsten Wuest Schmid & Wuest, 2017 [email protected] SMART MANUFACTURING MARRIES TECHNOLOGY, DATA AND HUMAN INGENUITY

Schmid & Wuest, 2017 Source: Jinwoo Park, 2015 Dr. Thorsten Wuest [email protected] Smart Manufacturing Technologies

• Technology is always a key enabling factor • But what are Smart Manufacturing associated technologies? • We created a comprehensive overview as a basis for discussion and a first step towards a Smart Manufacturing Ontology

• Open Access Paper: Mial, S., Kahn, M. Romero, D. & Wuest, T. (2017). Smart Manufacturing: Characteriscs, Technologies and Enabling Factors. Part B: Journal of Engineering Manufacture, Online first, 1-20. DOI 10.1177/0954405417736547

Dr. Thorsten Wuest [email protected] Mittal et al., 2017

Dr. Thorsten Wuest [email protected] Smart Manufacturing Technology Clusters 38 technologies (27 char. / 7 enabl. factors) We decided to cluster, resulng in: 1. 3- D Prinng / Addive Manufacturing 2. Cloud Manufacturing 3. CPS (Cyber Physical Systems) / CPPS (Cyber Physical Producon Systems) 4. Cyber Security 5. Data Analycs 6. Energy Saving / Energy Efficiency 7. Intelligent Control 8. IoT / IoS / IIoT 9. IT based Producon System 10. Smart Product / Part / Material Mittal et al., 2017 11. Visual Technology Dr. Thorsten Wuest [email protected] Example: Visual Technologies

• Example Cluster: Visual Technology • Comprised of three Source: hps://compass-ssl.surface.com/assets/d4/8d/d48dbc28-aec3-4417-b319-bed3aac91c81.jpg? technologies: n=Overview_Hero_1920_img_new.jpg • Hologram / Digital Twin • Augmented Reality • Virtual Reality

Mittal et al., 2017

Dr. Thorsten Wuest [email protected] … But what does all that mean for manufacturing companies?

• Connuous innovaon • Queson current processes & pracces! • Adapon of new technologies, tools and frameworks • Data & Informaon driven! • Skilled workforce • Lifelong learning!

Dr. Thorsten Wuest [email protected] Smart Manufacturing in Small- and Medium-sized Enterprises (SMEs)

Dr. Thorsten Wuest [email protected] Status of Industry

Source: Jinwoo Park, 2015 Dr. Thorsten Wuest [email protected] Siemens Digital factory

• Siemens’ plant in Amberg, Germany • Products communicate with manufacturing • IT systems control and opmize all processes • Producon quality is at 99.99885 %

Dr. Thorsten Wuest [email protected] SMEs vs MNEs – Different requirements

Dr. Thorsten Wuest [email protected] Upgrade existing systems • Bosch upgraded Lathe from 1887 to be Smart Manufacturing ready • New capabilies: • process monitoring for constant quality assurance • another is condion monitoring in order to prevent unplanned downmes • Extreme example but showcases the potenal hp://www.bosch-presse.de/pressportal/en/69632.html

Dr. Thorsten Wuest hp://www.bosch-presse.de/pressportal/ en/69632.html [email protected] Project Scope

Background § Internet of Things is changing the industrial landscape § Manufacturing is undergoing a major transion § Large corporaons are dealing with this topic intensively

⇒ But how to apply Smart Manufacturing in small companies? ⇒ How can small manufacturers take advantage of it?

Objectives § Examine the current state of manufacturing with a survey Work Packages

§ Understand the manufacturing landscape and its specific 1. Online survey challenges and concerns by conducng interviews and plant visits 2. Interviews & plant visits § Support small manufacturers in adopng Smart Manufacturing 3. Analysis of results & report technologies by seng up a training workshop 4. Training workshop

Dr. Thorsten Wuest Schmid & Wuest, 2017 [email protected] Survey Method Who participated in the survey?

Total # of respondents from manufacturing 53 12 10 8 Company size by #employees 6 4 less that 20 2 100 - 499 0 20 - 99

500 and more

Dr. Thorsten Wuest Schmid & Wuest, 2017 [email protected] Survey Results How aware are companies of the transition towards Smart Manufacturing?

I have already heard about... My company is dealing with...

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Industry 4.0

Smart Manufacturing

Industrial Internet

Internet of Things (IoT)

Smart Factory

Cyber-physical system

Dr. Thorsten Wuest Schmid & Wuest, 2017 [email protected] Survey Results How prepared are companies for Smart Manufacturing?

How relevant is Smart Manufacturing To what extent is your company and for your company? your employees prepared?

Very relevant Very prepared

Moderately relevant Moderately prepared

Not relevant at all Slightly prepared

0% 10% 20% 30% 40% 50% 60% 70% 0% 10% 20% 30% 40% 50% 60% 70%

Dr. Thorsten Wuest Schmid & Wuest, 2017 [email protected] Survey Results What are the needs of manufacturers when it comes to Smart Manufacturing?

Dr. Thorsten Wuest Schmid & Wuest, 2017 [email protected] Interview Method Who participated in the interview sessions?

Manufacturers Manufacturing Experts

9 5 Interviewees in Experts in academia, manufacturing associaons & state companies agencies

Dr. Thorsten Wuest Schmid & Wuest, 2017 [email protected] Selected insights from interviews Lack of economic opportunities Manufacturing reputation problem - Decline of industry - Mindset of ‘second-class’ jobs & low wages - Decline in local markets - Misconcepon of dirty and dangerous work - Oversupply in global markets - Global compeon Perception of Smart Manufacturing value Infrastructure challenges - Lack of awareness of exisng tech. & potenal impact - Telecommunicaon infrastructure - Hard to imagine value-add for discrete manufacturing - Lack of investments in facilies/tech. - Difficult to imagine in a small scale - Infrastructure of support systems - Lack of show cases & success stories / role models Increasing cost “It’s a different deal in small companies in many - Increasing ulity rates ways” - Rapidly rising healthcare cost - Small companies could move faster - Lack of capital to ‘keep up’ w/ tech. - Less resources reg. humans resources, money & me

Dr. Thorsten Wuest [email protected] Key challenges of Smart Manufacturing adoption for SMEs

Lack of opportunity Resources & cost

Knowledge & awareness

Skilled workforce Missing ‘success stories’

Dr. Thorsten Wuest [email protected] ‘Capability creates Opportunity’

Craig Hartzell, Azimuth Inc., 2017

Dr. Thorsten Wuest [email protected] SMART MANUFACTURING IS NOT ONLY FOR THE BIG GUYS.

Schmid & Wuest, 2017 Opportunities for collaboration & entrepreneurs

Brave new world ‘Low’ initial investment

Dedicated ‘Apps’ (Platform solution)

Scalable solutions (interoperable & extensible) Fast deployment

Dr. Thorsten Wuest [email protected] Recommendations (1/2) for Smart Manufacturing in SMEs

• Provide educaonal resources on Smart Manufacturing and Industry 4.0 (‘spread the word’ in an accessible way) for industrial partners. • Jointly develop curriculum for 1) professionals to equip them with required knowledge to innovate and operate within a Smart Manufacturing environment, and 2) include Smart Manufacturing in exisng engineering curricula across instuons (‘high school to masters/Ph.D.’), departments and majors. • Communicate successes broadly and encourage peer-to-peer exchange (across industries) of best pracces and lessons learned.

Dr. Thorsten Wuest [email protected] Recommendations (2/2) for Smart Manufacturing in SMEs

• Build strong and sustainable partnerships between companies, academia and industry associaons. For example, leverage (local) technology start-ups to team-up with established manufacturers and academia. • Start with small ‘lighthouse’ projects targeng specific pain points to learn and achieve quick wins. • Leverage state and federal funding to complement the limited recourses available to manufacturing SMEs.

Dr. Thorsten Wuest [email protected] SMART MANUFACTURING CANNOT BE BOUGHT. THE SUCCESS HAS TO BE EARNED.

Schmid & Wuest, 2017 My take on this issue:

• Soluons must be tailored to To do so SMEs need to: SMEs’ (real!) needs & • Assess their current processes requirements! crically • Create real value • Idenfy their core competencies (short AND long term)! • Build on those and • Fit the strategy / vision! • Develop a roadmap with specific milestones / objecves • (keep 80/20 rule in mind!)

Dr. Thorsten Wuest [email protected] Contact:

Thorsten Wuest, Ph.D. Assistant Professor Smart Manufacturing Wayne and Kathy Richards Faculty Fellow

West Virginia University Thank You! Industrial and Management Systems Engineering 347 Engineering Sciences Building Morgantown, WV 26506-6070, USA

+1 (304) 293-9439 [email protected] www.thorstenwuest.com