Inflight Flight Procedures Manual (Ipm)
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INFLIGHT FLIGHT PROCEDURES MANUAL (IPM) Revision: A 04-Nov-2020 CONFIDENTIAL/SECURITY SENSITIVE Use of this document is restricted to conveyance of information to government agencies as well as employees, customers, and/or vendors of Avatar Airlines. The information shall not be released, disclosed, or used for any purpose without express written consent of Avatar Airlines. Avatar Airlines | Technical Publications THIS PAGE INTENTIONALLY LEFT BLANK FLIGHT CREW TRAINING MANUAL SCL.1 SAFETY COMMITMENT LETTER ARevision: A avatar airlines 04-Nov-2020 Safety Commitment LetterSAFETY COMMITMENT LETTER To: The Employees of Avatar Airlines We regularly review our commitment to Safety and Security in order to keep it front and center in our business. As Avatar leaders we commit to maintaining the highest level of safety and security for our customers and providing a safe work environment for all Avatar employees, We are committed to continuous improvement in the Avatar operation by evaluating, investigating, analyzing, assessing and mitigating hazards on a continuous basis. Safety and Security of the Avatar operation are priority #1. To ensure this happens, we recognize that an effective Safety Management System (SMS) is vital to the success of Avatar Airlines. We are committed to providing the necessary resources for the continual implementation of our SMS; 14 CFR 5.21(a)(3). This will allow us to continue to improve the level of safety and security throughout Avatar Airlines. The Avatar Director of Safety has authority to facilitate and manage the Avatar Safety Management System. Safety objectives will be established, published and made available to all Avatar employees. The safety objectives will be posted on the Avatar Intranet, accessible to all employees. Safety objectives will be a continuous focus as they are monitored, measured, and tracked to ensure that we meet these objectives. We believe responding to an emergency is the highest priority of management and employees. The Emergency Response Plan (ERP) serves as an overall policy and set of procedures to ensure that the airline's response to a catastrophic event is expeditious, intelligent and compassionate. We periodically exercise the plan to ensure the plan continues to provide a safe transition from normal to emergency operations, 14 CFR 5.21(a)(6). We will not tolerate intentional at-risk actions or behaviors at Avatar Airlines. All employees are personally responsible and accountable for performing their duties safely and in compliance with laws, regulations and company policy. Activities involving disregard of these items will be subject to disciplinary action. We believe this is a necessary element of a Just Culture, 14 CFR 5.21(a)(5). Every employee must continuously be aware of hazards that have the potential to degrade the level of safety and security for our employees and our passengers. It is the duty of all employees to report hazards either directly to management or through reporting tools available to Avatar employees, 14 CFR 5.21(a)(4). FLIGHT CREW TRAINING MANUAL SCL.2 SAFETY COMMITMENT LETTER ARevision: A avatar airlines 04-Nov-2020 At Avatar, no one will allow any operation to proceed unless he or she is certain it can be carried out with Safety and Security. To support every Avatar employee in making the hard personal decisions that this may require, no penalty or disciplinary action will be imposed on any employee who stops an operation and brings what he or she genuinely views to be a safety or security concern to management or a fellow employee. Barry Michaels Dan Eikleberry CEO, Avatar Airlines COO, Avatar Airlines INFLIGHT PROCEDURES MANUAL MTOC.1 MASTER TABLE OF CONTENTS ARevision: A avatar airlines 04-Nov-2020 Master Table of ContentsMASTER TABLE OF CONTENTS Safety Commitment Letter ........................................................................... SCL Master Table of Contents ..........................................................................MTOC List of Effective Pages .................................................................................. LEP Record of Revisions ....................................................................................... RR Preface ........................................................................................................... PR CHAPTER 1 - INTRODUCTION........................................................................1 CHAPTER 2 - ADMINISTRATION ....................................................................2 CHAPTER 3 - CABIN ANNOUNCEMENTS......................................................3 CHAPTER 4 - PASSENGER ASSISTANCE.....................................................4 CHAPTER 5 - MEDICAL AID............................................................................5 CHAPTER 6 - EMERGENCY EQUIPMENT......................................................6 CHAPTER 7 - ABNORMAL / EMERGENCY PROCEDURES..........................7 CHAPTER 8 - MALFUNCTIONS.......................................................................8 CHAPTER 9 - AIRCRAFT SPECIFIC................................................................9 CHAPTER 10 - INFLIGHT SERVICE ..............................................................10 CHAPTER 11 - SECURITY AND DANGEROUS GOODS..............................11 Appendix A - Code of Federal Regulations .......................................................A Appendix B - Aviation Safety Action Program (ASAP) ......................................B Index of References ......................................................................................ROI Index ................................................................................................................IN INFLIGHT PROCEDURES MANUAL MTOC.2 MASTER TABLE OF CONTENTS ARevision: A avatar airlines 04-Nov-2020 THIS PAGE INTENTIONALLY LEFT BLANK INFLIGHT PROCEDURES MANUAL LEP.1 LIST OF EFFECTIVE PAGES ARevision: A avatar airlines 04-Nov-2020 List of Effective PagesLIST OF EFFECTIVE PAGES * Asterisk shows pages revised, deleted, or added by current revision. Page Rev Date Page Rev Date Safety Commitment Letter Chapter 1 SCL.1 A .......... 04-Nov-2020 1.1 A .......... 04-Nov-2020 SCL.2 A .......... 04-Nov-2020 1.2 A .......... 04-Nov-2020 Master Table of Contents 1.3 A .......... 04-Nov-2020 1.4 A .......... 04-Nov-2020 MTOC.1 A .......... 04-Nov-2020 1.5 A .......... 04-Nov-2020 MTOC.2 A .......... 04-Nov-2020 1.6 A .......... 04-Nov-2020 List of Effective Pages 1.7 A .......... 04-Nov-2020 LEP.1 A .......... 04-Nov-2020 1.8 A .......... 04-Nov-2020 LEP.2 A .......... 04-Nov-2020 Chapter 2 TOC LEP.3 A .......... 04-Nov-2020 2.1 A .......... 04-Nov-2020 LEP.4 A .......... 04-Nov-2020 2.2 A .......... 04-Nov-2020 LEP.5 A .......... 04-Nov-2020 2.3 A .......... 04-Nov-2020 LEP.6 A .......... 04-Nov-2020 2.4 A .......... 04-Nov-2020 LEP.7 A .......... 04-Nov-2020 LEP.8 A .......... 04-Nov-2020 Chapter 2 Record of Revisions 2.1 A .......... 04-Nov-2020 2.2 A .......... 04-Nov-2020 RR.1 A .......... 04-Nov-2020 2.3 A .......... 04-Nov-2020 RR.2 A .......... 04-Nov-2020 2.4 A .......... 04-Nov-2020 Preface 2.5 A .......... 04-Nov-2020 2.6 A .......... 04-Nov-2020 PR.1 A .......... 04-Nov-2020 2.7 A .......... 04-Nov-2020 PR.2 A .......... 04-Nov-2020 2.8 A .......... 04-Nov-2020 PR.3 A .......... 04-Nov-2020 2.9 A .......... 04-Nov-2020 PR.4 A .......... 04-Nov-2020 2.10 A .......... 04-Nov-2020 Chapter 1 TOC 2.11 A .......... 04-Nov-2020 1.1 A .......... 04-Nov-2020 2.12 A .......... 04-Nov-2020 1.2 A .......... 04-Nov-2020 2.13 A .......... 04-Nov-2020 2.14 A .......... 04-Nov-2020 2.15 A .......... 04-Nov-2020 2.16 A .......... 04-Nov-2020 PUT IN LATEST REVISED PAGES; DISCARD SUPERSEDED OR DELETED PAGES. INFLIGHT PROCEDURES MANUAL LEP.2 LIST OF EFFECTIVE PAGES ARevision: A avatar airlines 04-Nov-2020 * Asterisk shows pages revised, deleted, or added by current revision. Page Rev Date Page Rev Date 2.17 A .......... 04-Nov-2020 Chapter 3 TOC 2.18 A .......... 04-Nov-2020 3.1 A...........04-Nov-2020 2.19 A .......... 04-Nov-2020 3.2 A...........04-Nov-2020 2.20 A .......... 04-Nov-2020 2.21 A .......... 04-Nov-2020 Chapter 3 2.22 A .......... 04-Nov-2020 3.1 A...........04-Nov-2020 2.23 A .......... 04-Nov-2020 3.2 A...........04-Nov-2020 2.24 A .......... 04-Nov-2020 3.3 A...........04-Nov-2020 2.25 A .......... 04-Nov-2020 3.4 A...........04-Nov-2020 2.26 A .......... 04-Nov-2020 3.5 A...........04-Nov-2020 2.27 A .......... 04-Nov-2020 3.6 A...........04-Nov-2020 2.28 A .......... 04-Nov-2020 3.7 A...........04-Nov-2020 2.29 A .......... 04-Nov-2020 3.8 A...........04-Nov-2020 2.30 A .......... 04-Nov-2020 3.9 A...........04-Nov-2020 2.31 A .......... 04-Nov-2020 3.10 A...........04-Nov-2020 2.32 A .......... 04-Nov-2020 2.33 A .......... 04-Nov-2020 Chapter 4 TOC 2.34 A .......... 04-Nov-2020 4.1 A...........04-Nov-2020 2.35 A .......... 04-Nov-2020 4.2 A...........04-Nov-2020 2.36 A .......... 04-Nov-2020 4.3 A...........04-Nov-2020 2.37 A .......... 04-Nov-2020 4.4 A...........04-Nov-2020 2.38 A .......... 04-Nov-2020 Chapter 4 2.39 A .......... 04-Nov-2020 4.1 A...........04-Nov-2020 2.40 A .......... 04-Nov-2020 4.2 A...........04-Nov-2020 2.41 A .......... 04-Nov-2020 4.3 A...........04-Nov-2020 2.42 A .......... 04-Nov-2020 4.4 A...........04-Nov-2020 2.43 A .......... 04-Nov-2020 4.5 A...........04-Nov-2020 2.44 A .......... 04-Nov-2020 4.6 A...........04-Nov-2020 2.45 A .......... 04-Nov-2020 4.7 A...........04-Nov-2020 2.46 A .......... 04-Nov-2020 4.8 A...........04-Nov-2020