Tommemorative Journal
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Concierge Choice Awards Commemorative Journal COMMEMORATIVE JOURNAL 2010-2011 CONCIERGECHOICEAWARDS.COM NYC’s origiN AL CITY GUIDE SINCE 1982 C I TYG U I D E NY.CO M Honors the New York City Association of Hotel Concierges for creating the Concierge Choice Awards. Congratulations to all the winners and nominees City Guide Magazine, a Davler Media Group publication, is the largest circulation visitor magazine in New York City. 1440 Broadway, Fifth Floor, New York, NY 10018 | 212.315.0800 | www.cityguideny.com 2010 NYCAHC EXecUTIVE BOARD Domenic Alfonzetti • President Frank Albrezzi • Vice President Francisco Andeliz • Secretary Beatriz McGowan • Treasurer Loida Diaz • Public Relations Roxie McCovins • Membership James Lamboglia • Social Coordinator A heartfelt welcome to all the nominees, friends and professional partners to the Fourth Annual Concierge Choice Awards. As the president of the New York City Association of Hotel Concierges, which represents so many individuals dedicated to excellence in service, I know that we are motivated by a genuine desire to serve and are committed to providing the best possible service to our visitors throughout their stay. You, the nominees, have been chosen by our Concierge community as the best of the best. Thank you for your dedication in creating and making our guest experiences memorable. We value your partnership. Together, we will surpass our guests’ expectations. Working together, we can collectively bring new and repeat business to the “Capital of the World,” New York City, increasing the total number of visitors from 45.5 to over 50 million. Congratulations to the winners and nominees. You have earned the recognition. This is your evening. Enjoy it. Domenic Alfonzetti President New York City Association of Hotel Concierges Chef Concierge InterContinental New York Barclay Davler Media Group Congratulations to the New York City Association of Hotel Concierges on sponsoring the fourth annual Concierge Choice Awards. This unique event brings together hospitality industry professionals with the concierge community to recognize the many people who achieve excellence in guest experiences. As the publishers of City Guide and Promenade magazines, we are honored and proud to be able to host the dinner and prepare this journal. Since it contains the nominees and winners of the Concierge Choice Awards, this book is a great resource for concierges to use as a reference. The directory in the back provides hospitality industry contact infor- mation to make booking easier. And this year there is a new website, www.conciergechoiceawards.com, which lists the nominees, winners and photos from past and present awards ceremonies. We want to thank NYCAHC for creating this recognition program and we are also pleased that this event supports Les Clefs d’Or Foundation and the NYCAHC Charitable Fund. Congratulations to the 2010 nominees and winners. All my best, David L. Miller Chief Executive Officer Davler Media Group NYC’s origiNAL CITY PROMENADE GUIDE AB OUT NEW YORK SINCE 1934 SINCE 1982 CITYGUIDENY.COM www.ConciergeChoiceAwards.com 2010 CCA EVENT COMMITTEE We, the CCA event committee for the Concierge Choice Awards and members of the New York City Association of Hotel Concierges, are delighted to partner once again with DAVLER MEDIA for our fourth annual CCA event. Congratulations to all of the nominees. We are proud to recognize you for your contributions to TOURISM and to the NYCAHC. We feel you are all winners. The nominees and winners have all been selected by the members of the Concierge Association and it gives us great pleasure to honor you as the Concierge Choice for 2010. On behalf of the nominating committee and the New York City Association of Hotel Concierges, thank you for being our partners each and every day to make New York City the city of choice. Fredrick Bigler Mary Murphy Peninsula Omni Berkshire CCA Co-Creator CCA Co-Creator Susanne Carter Jonathon Henthorne Ritz-Carlton Central Park Waldorf=Astoria Michael Cerrato Celso Moreira Raita Sawai The Pierre Waldorf Towers Kitano www.ConciergeChoiceAwards.com 2010 NYCAHC membeRSHIP Alex Hotel Iroquois New York Bill Hawkins Angelic Velez The Benjamin Hotel James Hotel Soho Gina Bianco Morgan Jae Cohen Anya Orlanska [CC] Sarah Pesek Kimberly Hotel Peter Johnson [LCD] [CC] The Carlyle Hotel Dwight Owsley [LCD] Kitano Hotel Stephanie Matthei Yasuyuki Kojima [LCD] [CC] Raita Sawai [LCD] Chatwal Hotel Roel Francisco [LCD][CC] The Lowell Hotel John Mark Hopkins [LCD] Doral Arrowwood Hotel Diane DeNise Loews Regency Hotel Michael Caraher [LCD] Essex House Jumeirah Kathleen Nugent [LCD] [CC] Christine M. Serio [LCD] [CC] Julian Vasquez [LCD] Abrahm Valdez Flatotel Gregory Smith [LCD] [CC] Le Parker Meridien Hotel Claudia ILuc The Four Seasons Hotel Steven R. Bagley [LCD] Madison Hotel Josephine Danielson [LCD] [CC] Karen Shor [LCD] [CC] Reynald Gillamac [LCD] David Harney [LCD] Mandarin Oriental New York Adeliza Perez [LCD] [NTP] Kenneth Abisror [LCD] [CC] [NTP] Johannes Schaafsma [LCD] Joel Lowden [LCD] Helen Chedra [LCD] Daniel Watts [LCD] Steven Grillo [LCD] Ganservoort Park Hotel Caroline Rutkowski[LCD] Akisa Sherman [LCD] Noel Cruz [SO] Gramercy Park Hotel Michelangelo Hotel David Moreno [LCD] [CC] James Jolis [LCD] [CC] Jimmy G. Azbite [LCD] Helmsley Park Lane Thomas Meckl [LCD] [CC] Millennium Broadway Philip Accorso Hilton New York Towers Erika Mercado Rosa Arias Gloria Morgan [LCD] Coralie LeBruno Caroline Rosado Morgans Hotel Jackie Rosado Todd Burke Hotel Plaza Athenee Mark Hotel Kevin Howard [LCD] Isabelle Hogan [LCD] [CC] Rick Cook [LCD] Olga Papkovitch [LCD] Robert Delorenzo [LCD] Hyatt Regency Wind Watch Hotel Nancy Lirosi New York Helmsley Hotel Franz Hartl Intercontinental Barclay Hotel Bogna Strzelczyk-Flynn Domenic Alfonzetti [LCD] [CC] [BOD] Kevin Edmonds [LCD] Scott Christy Roxie McCovins [BOD] Sergio Nieto Julieta Swanson [LCD] Novotel Hotel Christian Riberiro Fouad Kawtari 2010 NYCAHC membeRSHIP NY Marriott Marquis Hotel Salisbury Hotel Nelson Diaz [LCD] Pedro Munoz [LCD] Polina Roze [LCD] Sofitel New York Palace Hotel Vladimir Umansky [LCD] Isabella M. Ibragimov [LCD] Carolyn Innocenzi [LCD] St. Regis Hotel Bill Todt [LCD] Jon Adler [LCD] Gunter Kleemann [PP] [LCD] Frank Albrezzi [LCD] [NTP] [BOD] Diego Chinigo [LCD] Maria Wittorp-deJonge [CC] [LCD] Michael Yee Robert Geist [LCD] Adhara Mereles [LCD] Billy Panagiotopulos Peter Kent [LCD] Ani Bedrossian McKinley Winston [LCD] Manny Kenouryiakis Annah Pelin [LCD] [NTP] Harald Mootz [LCD] [NTP] [PP] Omni Berkshire Place Beatriz McGowen [LCD] [BOD] The Surrey Hotel Tino Merli [LCD] [CC] Lorena Ringoot [LCD][CC] Mary Murphy [PP][LCD] Michael Bordenick [LCD] Marilyn Kolberg Daniel Perez Randy WIlliams [LCD] Trump International Hotel The Peninsula Hotel Carlos Freire [LCD] [CC] James Bernhardt [LCD] Vladamir Kouchnarenko [LCD] Richard Meegan [LCD] Loida Diaz [LCD] [BOD] Faisel Abbasi [LCD] Franklyn Riley Fredrick Bigler [LCD] [CC] Victoria Mortensen [LCD] Tasir Bukhari St. Giles Hotel Juan Santamaria The Pierre, A Taj Hotel Maurice Dancer [LCD] [CC] [NTP] W Hotel New York Ivette Munroe [NTP] David Almada Gabriela Popeti [LCD] Michael Cerrato [LCD] W Hotel NY Times Square Gilmar Scantamburlo [LCD] The Plaza Hotel Amber Jones [LCD] James Lamboglia [LCD] [BOD] Rafael Pallais [LCD] [CC] W Hotel NY Union Square Melody Williamson [LCD] Aisha Thomas [LCD] Juliet Markowitz George Matioska [LCD] John Powell Joseph Herrans Hatsumi Komiya-Lee Renaissance Times Square Hotel Waldorf Astoria Omar Bennett Jonathan V. Henthorne Christine Spencer [LCD] [CC] [NTP] Manuel Barrios [LCD] Erick Pinedo [LCD] Stanley Wong [LCD] Divina Gouvatsos Waldorf Towers Ritz Carlton Battery Park Michael Romei [LCD] [CC] Mr. Jay Serio [LCD] Celso Moreira Ritz Carlton Central Park Westin NY Times Square Peter Antonio [LCD] Joy Mishani Maria McDonald [LCD] [PP] Cecilia Gustantini [LCD] George Domenick [LCD] [NTP] Susanne Carter [LCD] * LCD: Les Clefs d’Or Member Brian Pierce [LCD] Sumi Iqbal [LCD] CC: Chef Concierge 2010 TOURIST TRANSPORTATION WInneR HAMPTON LUXURY LINER NOMIneeS CIRCLE LINE SIGHTSEEING CRUISES (AT 42ND ST. ) GRAY LINE SIGHTSEEING TOURS NEW YORK WATER TAXI * The Concierge Choice Awards recognize the best of New York from the professionals who know the best of New York. 2010 PRIVATE TOUR SERVICE WInneR MY KIND OF TOWN NEW YORK ON BOARD TOURS NOMIneeS UNCLE SAM’S NEW YORK TOURS MICHAEL’S TOURS * The Concierge Choice Awards recognize the best of New York from the professionals who know the best of New York. 2010 BEAUTY SERVICE WInneR FEDERICO HAIR SALON NOMIneeS FREDERIC FEKKAI SALON ALLURE DAY SPA DEVA SPA * The Concierge Choice Awards recognize the best of New York from the professionals who know the best of New York. 2010 LAST MINUTE SERVICE WInneR JAN LINHART D.D.S. NOMIneeS STARBRIGHT FLORAL DESIGN SITTERS STUDIO NY HOTEL URGENT MEDICAL SERVICES * The Concierge Choice Awards recognize the best of New York from the professionals who know the best of New York. 2010 RETAIL SPecIalTY STORE WInneR B & H PHOTO VIDEO NOMIneeS APPLE STORE FIFTH AVENUE J & R MUSIC AND COMPUTER WORLD HOMBOMS TOYS * The Concierge Choice Awards recognize the best of New York from the professionals who know the best of New York. 2010 RETAIL DEPARTmenT STORE WInneR BLOOMINGDALE’S LORD & TAYLOR NOMIneeS MACY’S SAKS FIFTH AVENUE * The Concierge Choice Awards recognize the best of New York from the professionals who know the best of New York. 2010 RESTAURANT KID FRIenDly RESTAURanT WInneR ELLEN’S STARDUST DINER NOMIneeS DYLAN’S