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Quick reference guide M A D E B Y Equipping you with the visitor information and wayfinding R N I A knowledge to be a great destination host! S BA N E

Destination Information

Service Tell me more? Where can I find this?

Brisbane The Ambassadors provide Visit: Visitor Information - Airport assistance to passengers and visitors in both International Terminal, Level 2 Ambassadors the international and domestic terminals of (07) 3406 3190 & Visitor Brisbane Airport. Airport Visitor Information Centre Information - Domestic Terminal, Level 1 W: bne.com.au/corporate/about-us/community/ (07) 3305 9233 our-airport-ambassadors

Brisbane Meet one of our friendly and knowledgeable To book a FREE greet: Greeters locals and go behind the scenes of our city to W: brisbanegreeters.com.au Orientation really connect with Brisbane. P: (07) 3156 6364 experience - up E: brisbanegreeters@ to 4 hours. brisbanemarketing.com.au

Visitor There are two Visitor Information Centres Brisbane Visitor Information and Information located in the city and up to 20 across greater Booking Centre Centres Brisbane region. Queen Street Mall, Queen Street, Brisbane Ask a local for tour and accommodation P: (07) 3006 6290 bookings, events and entertainment E: [email protected] information, brochures and maps and general tourist advice. South Bank Visitor Centre Stanley Street Plaza, South Bank For more all Visitor Information Centres Parklands information: P: (07) 3156 6366 W: visitbrisbane.com.au/information/visitor- E: vicsouthbank@ essentials/visitor-information-centres brisbanemarketing.com.au

Brisbane See some of the best of Brisbane in 90 minutes! Bookings can be made through Explorer Explore the City with a 24 or 48 hour ticket the Visitor Information Centre in on-board the Brisbane Explorer’s open-top Queen Street Mall or the Brisbane double decker buses. To experience the charm Transit Visitor Information Centre, of Brisbane, you can hop on and hop off at Roma Street. any of the 15 designated stops around the city. All tours offer an informative and entertaining For the full timetable or to find commentary in 8 languages. out more information:

View the Brisbane Explorer map by visiting: W: theaustralianexplorer.com.au/ W: theaustralianexplorer.com.au/brisbane- brisbane-explorer explorer-map.html

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I Quick reference guide V to E Y M Brisbane A E D Y B N R I A Planning your day & week S BA N E

What’s on today? Brisbane has a packed showcase To see what Brisbane can offer during of events. There is something for your stay: everyone – live sport, art and culture, W: visitbrisbane.com.au/Whats-On music and festivals aplenty

What’s on this With something captivating to see or Plan your itinerary: week? do every day this week, there won’t be W: visitbrisbane.com.au/Information/ a dull moment in Brisbane. News/Whats-on-this-week

Things to do Creative ways to spend your days. Get Get to know the things to do: to know where the locals eat, drink and W: visitbrisbane.com.au/Things-to-do play in the inner-city and nearby urban villages.

Itineraries Brisbane is a place of many parts just Know where to look: begging to be explored. W: visitbrisbane.com.au/information/ itineraries

Precinct Each precinct is a hub of activity To plan your precinct path: information with its own distinct vibe, unique W: visitbrisbane.com.au/Destinations/ personality and seemingly endless Precincts offering of things to see and do. For information on all destinations across Greater Brisbane: W: http://www.visitbrisbane.com.au/ Destinations

Getting there fast with public transport

Journey planner Use the journey planner to find what For timetables/routes: public transport can take you from W: jp.translink.com.au/ your starting point to your destination.

Bus/ferry/train For the most up to date info on bus/ P: 131230 W: jp.translink.com.au/travel- timetables ferry/train timetables information/network-information/ timetables

To purchase a go Purchasing a go card can save 30% off Go cards can be purchased from card the cost of a paper ticket. Rail stations, some busway stations, selected newsagents and 7-Eleven stores where you see the ‘buy’ symbol. For more information: P:131230 W: gocard.translink.com.au

To purchase a SEEQ card is TransLink’s travel card for Tourist cards can be purchased from SEEQ tourist card visitors to South East Queensland. Queensland Rail stations, some busway stations, selected newsagents and Visitors can travel three or five 7-Eleven stores where you see the ‘buy’ consecutive days on all Translink bus, symbol. train and ferry services. This also includes two journeys on Airtrain For more information: services to anywhere on the TransLink P: 131230 W: translink.com.au/tickets- network. and-fares/seeq-card visitbrisbane.com.au W

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I Quick reference guide V to E Y M Brisbane A E D Y B N R I A Getting there fast with public transport S BA N E

Airtrain Arriving in Brisbane For more information or ticket bookings: Airtrain tickets can be purchased at both the W: airtrain.com.au Domestic and International Terminal Stations from P: 1800 119 091 the platform ticket offices. Ticket purchases can also be made online. Departing from Brisbane All suburban train stations on the Queensland Rail Network, sell tickets to the Brisbane Airport. Should the station be unattended, there are ticketing machines available that operate all hours.

CityCats operates a fleet of 19 CityCats For CityCat Terminal locations: and nine monohull CityFerries along a network W: brisbane.qld.gov.au/traffic-transport/ of 24 terminals stretching from The University of public-transport/citycat-ferry-services/ Queensland at St Lucia to Northshore Hamilton. citycat-ferry-terminal-locations CityCats operate seven days a week with regular services every 15 minutes for most of the day, and express routes and more frequent services during peak times.

CityHopper The CityHopper service allows you to rediscover For timetables and further information: Brisbane for free with ferries running every 30 P: 131230 minutes between 6am and midnight, seven days W: brisbane.qld.gov.au/traffic-transport/ a week. public-transport/citycat-ferry-services/ cityhopper

CityGlider The CityGlider buses provide high-frequen- For timetables and further information: cy transport from West End to Teneriffe and P: 131230 Ashgrove to Stones Corner. The CityGlider is W: brisbane.qld.gov.au/traffic-transport/ a pre-paid service and must have a go card to public-transport/buses/cityglider-bus- use this bus service. This allows for a fast and services regular timetable, 24 hour service on Friday and Saturday and an 18 hour service from Sunday to Thursday.

Free City The free City Loop and Spring Hill Loop bus To view bus routes and timetables: Loop services provide high frequency public transport P: 131230 Buses access within the Brisbane CBD, as well as W: jp.translink.com.au/travel-information/ between the Brisbane CBD and Spring Hill areas. network-information/buses/LOOP

Hiring a CityCycle bike hiring is available 24 hours 7 days Once a CityCycle subscription is CityCycle a week with 150 stations available across Bris- purchased, you can hire and return a bike bane’s city centre, stretching from Newstead to at any CityCycle station within the network. West End and Toowong. To enjoy the Brisbane sights by bike: W: citycycle.com.au * Helmet must be worn at all times P: 1300 CCYCLE (1300 229 253)

Taxis Black and white cabs To make a taxi booking: Yellow Cab Co P: 133 222 W: blackandwhitecabs.com.au M: Download the Black & White Cabs App P: 13 1924 M: 0428 131 924 (text a cab) W: yellowcab.com.au M: Download the Yellow Cabs App visitbrisbane.com.au W

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I Quick reference guide V to E Y M Brisbane A E D Y B N R I A Inclusive access S BA N E

Wheelchair To book a wheelchair or pram (free hire) Visit: and pram Mobility Centre - Ground Floor, Brisbane hire City Hall P: (07) 3027 5471 W: brisbane.qld.gov.au/community/ community-support/disability-services

Mobility To download a copy of the Mobility Map & to Visit: Map utilise the Access Ratings database (for sites/ Mobility Centre- Ground Floor, Brisbane facilities across Brisbane), visit: City Hall P: (07) 3027 5471 W: brisbane-stories.webcentral.com.au/ W: brisbane.qld.gov.au/community/ access/ community-support/disability-services For more about Brisbane as an inclusive and accessible destination, watch this film: W: youtube.com/watch?v=UZ5vgcGvdAI

Safety

Emergency Numbers Use these numbers in an P: 000 - Emergency emergency situation. P: 112 - Mobile

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