Southern Illinois Community Resource Guide
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04.01.1008.F01 Garden of the Gods Southern Illinois Community Resource Guide 2020 | Second Edition This resource guide is supported by the Illinois Department of Human Services (IDHS) and its Division of Substance Use Prevention and Recovery (SUPR). The information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by IDHS. Southern Illinois Community Resource Guide 2020 2nd Edition This resource guide has been developed by: Suggestions or updates can be directed Arrowleaf by calling 618-658-3079 ext. 104 or emailing [email protected] Southern Illinois Resource Guide Table of Contents Illinois and National Hotlines/Helplines 2 First Responders and Emergency Services 4 Public Health Department 6 Drug Disposal Locations 7 Government Services and Organizations 8 Government Elected Officials 9 Educational Services and Institutions 10 Libraries 12 Social and Human Services 13 Mental Health - Adult Inpatient 17 Mental Health - Outpatient Centers 18 Mental Health - Youth Inpatient 20 Substance Use Treatment 21 Family and Recovery Support Groups 24 Emergency Shelters and Domestic Violence Services 27 Clothing and Food Outreach 29 Medical Services - Dental Services 31 Medical Services - Eye Centers 34 Medical Services - Hospitals 35 Medical Services - Outpatient Clinics 37 Transportation 39 Updated June, 2020 1 Southern Illinois Resource Guide Illinois and National Hotlines/Helplines Crisis and support hotlines that address a wide-range of services including, but not limited to, sub- stance use recovery, mental health crisis, gambling, suicide prevention, and COVID-19 support. Arrowleaf DCFS: Child Abuse/Neglect Illinois Tobacco Quitline Crisis Hotline Hotline Call: 1-866-784-8937 Call: 1-618-658-2611 Call: 1-800-25-ABUSE A free resource for tobacco users who (1-800-252-2873) want to quit. Available 24/7 throughout the south- TTY 1-800-358-5117) ern 7 counties for adults and youth experiencing a psychiatric crisis (harm Call the 24-hour Child Abuse Hotline Illinois Warm Line to self, others, and/or property). In- at if you suspect that a child has been Call: 1-888-359-7953 cludes youth with destabilizing factors, harmed or is at risk of being harmed youth runaway, parental lock-out, and by abuse or neglect. If you believe a Not a crisis hotline, but for you or one youth refusal to return home. See child is in immediate danger of harm, of your family members having mental page 36 for Crisis Support call 911 first. health and/or substance use challeng- Brochure es and would like to receive support by phone from Wellness Support Spe- Illinois Elder Abuse Hotline cialists. Hours of operation: Monday Illinois Call4Calm Text Line Call: 1-866-800-1409 through Friday from 8:00 am to 5:00 Text TALK to 552020 for English TTY: 1-888-206-1327 pm except holidays. or HABLAR for Spanish To report abuse, neglect or exploita- This service is free and available 24 tion of an older person living in the weknowthefeeling.org hours a day, seven days a week for community. Call: 1-800-GAMBLER those struggling with stress related to Text: "ILGamb" to 53342 the COVID-19 pandemic and need emotional support . People seeking Illinois Helpline for Opioids This helpline is answered by experts assistance will remain anonymous and and Other Substances 24/7. They can help determine will provide only their first name and Call: 1-833-2FINDHELP whether you or someone you know zip code, which enables the service to has symptoms of a gambling prob- link you to a counselor in your area If you or a loved one is lem. If treatment is needed, they can who is knowledgeable about availa- struggling with substance use, talk with refer you to therapists near you ble local resources. a Helpline Specialist about the treat- ment services best for you. The Help- line is free and confidential, and you Crisis Text Line CARES Line don’t need to have insurance to ac- Text HOME to 741741 Call: 1 (800) 345-9049 cess treatment. TTY: 1 (773) 523-4504 For anyone in the United States, any- time and for any crisis. A live, trained If your child is a risk to themselves or Illinois Poison Center Crisis Counselor receives the text and others, having a mental health crisis, Call: 1-800-222-1222 responds, all from our secure online or if you would like a referral to ser- platform. The volunteer Crisis Coun- vices for children, youth, and families, A non-profit health service that pro- selor will help you move from a hot call the 24 hour Crisis and Referral vides those who live and work in Illi- moment to a cool moment. Entry Services (CARES) line to talk to a nois with access to comprehensive mental health professional and trusted information and treatment advice on potentially harmful sub- DIAL 2-1-1 stances via a free, confidential 24- Illinois Council on Problem hour hotline. The Helpline is staffed by If you need assistance finding food, Gambling specially trained medical experts, in- paying for housing bills, accessing Call: 1-800-522-4700 cluding physicians, nurses and phar- free childcare, or other essential ser- macists. vices, visit 211.org or dial 211 to This is a statewide resource in Illinois speak to someone who can help. Run for awareness and education about by the United Way. problem gambling. Updated June, 2020 2 Southern Illinois Resource Guide National and Illinois Hotlines/Helplines—Cont. Disaster Distress Helpline National Runaway Safeline Suicide Prevention Call 1-800-985-5990 or text Call: 1-800-RUNAWAY Call: 1-800-273-8255 TalkWithUs to 66746 (1-800-786-2929) The Lifeline provides 24/7, free and The Disaster Distress Helpline (DDH) If you are thinking of running from confidential support for people in dis- provides crisis counseling and support home, if you have a friend who has tress, prevention and crisis resources for anyone in the U.S. experiencing run away and needs help, or if you for you or your loved ones, and best distress or other behavioral health are a runaway and need someone to practices for professionals. concerns related to any natural or talk to or help returning home, call human-caused disaster, including the Safeline, 24 hours a day, seven public health emergencies. days a week. Trans Lifeline Call 877-565-8860 National Council on Problem The National Sexual Assault Trans Lifeline's Hotline is a peer sup- Gambling Telephone Hotline port service run by trans people, for trans and questioning callers. Call: 1-800-522-4700 Call: 1-800.656.HOPE (4673) Text: 1-800-522-4700 Be connected with a trained staff The Trevor Project The network is a single national ac- member from a sexual assault service cess point to local resources for those provider in your area. Available 24/7 Call 1-866-488-7386 seeking help for a gambling problem. and completely confidential. Text: START to 678678 Help is available 24/7 and is 100% A national 24-hour, toll free confiden- confidential. tial, judgment-free suicide hotline for The Partnership for Drug-free LGBTQ youth. Trained counselors are Kids Helpline available 24/7. National Domestic Violence Call: 1-855-378-4373 Hotline Call: 1-800-799-7233 If you are having difficulty accessing Military/Veterans Crisis Line Text LOVEIS to 22522 support for your family, or a loved Call: 1-800-273-8255 (Press 1) one struggling with addiction faces Available 24/7 for any victims and care or treatment challenges resulting Text: 838255 survivors of domestic violence who from COVID-19 circumstances, the Connect with the Veterans Crisis Line need support. Partnership for Drug-free Kids' special- to reach caring, qualified responders ists can guide you. Support is availa- with the Department of Veterans Af- ble in English and Spanish, from fairs. Many of them are Veterans National Parent Helpline 9:00am-midnight ET weekdays and themselves. Call: 1-855-4A PARENT noon-5:00pm ET on weekends. (1-855-427-2736) Being a parent is a critically important SAMHSA’s National Helpline Additional Hotlines: job, 24 hours a day. It’s not always Call: 1-800-662-HELP (4357) AIDS/HIV/STD: 1-800-243-2437 easy. Call the National Parent Help- Hearing Impaired (TTY): line® to get emotional support from a A free, confidential, 24/7, 365-day-a- 1-800-547-0466 trained Advocate and become em- year treatment referral and infor- Women's Health Helpline: powered and a stronger parent. mation service (in English and Span- 1-888-522-1282 Hours of operation are Monday ish) for individuals and families facing Nursing Home Hotline: through Friday from 10:00 am to mental and/or substance use disor- 1-800-252-4343 7:00 pm PST. ders. Updated June, 2020 3 Southern Illinois Resource Guide First Responders and Emergency Services Local first responders and emergency service organizations serving the southern 7 counties. Call 911 for any emergency needs. Alexander County Hardin County Johnson County Metropolis Fire Department Ambulance Sheriff’s Department Non-Emergency Alexander County 1 Postal Way 113 1/2 North 5th Street 213 West 7th Street Ambulance Rosiclare, IL 62982 Vienna, IL 62995 Metropolis, IL 62960 26711 State Hwy 3 Phone: 618-287-2251 Phone: 618-658-8264 618-524-2121 Olive Branch, IL 62969 Fax: 618-658-5951 Phone: 618-776-5958 Rosiclare Police Massac County Fire Department Vienna Fire Protection District Alexander County Sheriff PO Box 578 Department 2734 North Avenue 2000 Washington Ave Rosiclare, IL 62982 203 North 4th Street Metropolis, IL 62960 Cairo, IL 62914 Phone: 618-285-2000 Vienna, IL 62995 618-524-3200 Phone: 618-734-2141 Fax: 618-285-3447 Phone: 618-658-2341 Massac County Cairo Fire Department Rosiclare Fire Vienna Police Sheriff Department 1513 Washington Ave.