Performance Of
Total Page:16
File Type:pdf, Size:1020Kb
Parking controls and the impact on local businesses and residents REPORT OF THE SUSTAINABILITY REVIEW COMMITTEE London Borough of Islington March 2010 CHAIR’S FOREWORD Islington is a borough with a large population, compressed into a small geographical area and held together by streets. Our streets give us the ability to travel from one part of the borough to another. Bicycles, cars, public transport and walking all help us move around. Unfortunately, one of these modes comes at an extra price – cars take up a substantial amount of room when not in use. In rural areas and leafy suburbs, parked cars can live in garages, on spare land and in small town shoppers’ car parks. In Islington cars are parked either on the street – or on the street – or on the street – or occasionally on a frowned-upon hard standing in a front garden. There are four main types of kerbside parking – parking at home, parking when shopping, parking when carrying out building works, etc. and loading/unloading at shops and other commercial properties. Our review covered all of the major aspects and issues of parking, and we have made our best endeavours to produce constructive, feasible and fair proposals to improve our service to residents, businesses and visitors. There is a list of eighteen proposals. All of them are important and require full consideration and action. Perhaps the major theme running through our report is the importance of good communication, from simple signage to complex instructions. From split-second decisions by traffic wardens to discovering match-day status, everyone has a responsibility to communicate well and to interpret diligently. Our signage should be clear, highly visible, and unambiguous. Our proposals are based on the evidence given by users, businesses, traffic and parking professionals from Islington, Camden and the Corporation of London as well as representatives of Living Streets and London Buses. We hope that the Executive take all our recommendations seriously and ensure that action is taken to implement all of them. Finally, I should like to thank all those who contributed to this review for all the time and effort which they put into it. Councillor Wally Burgess Chair, Sustainability Review Committee 1 MEMBERSHIP OF THE SUSTAINABILITY REVIEW COMMITTEE COUNCILLORS 2009/2010 MEMBERS WALLY BURGESS (CHAIR) FIONA DUNLOP (VICE-CHAIR) GEORGE ALLAN KATIE DAWSON GARY DOOLAN BARRY EDWARDS MICHAEL O’ SULLIVAN KELLY PEASNELL LAURA WILLOUGHBY SUBSTITUTES BARBARA SIDNELL RICHARD GREENING PAUL SMITH LISA SPALL EMILY FIEREN-REED RHODRI JAMIESON-BALL STEFAN KASPRZYK MARISHA RAY Acknowledgements: The Committee would like to thank all the witnesses who gave evidence to the review. Officer Support: Peter Moore – Democratic Services Environment and Regeneration – Peter Hazzard 2 1. INTRODUCTION 1.1 The Overview Committee approved the priority topics for scrutiny at their meeting on 9 June 2009. 1.2 The review commenced in October 2009. 2. OBJECTIVE OF THE REVIEW 2.1 In line with the motion at Council in February 2009 to undertake a review of parking intervention in light of concerns expressed by local businesses and residents. 3. METHODOLOGY AND TIMETABLING 3.1 Following the agreement of the Scrutiny Initiation Document a work programme was designed for the committee to receive presentations and witness evidence at Sustainability Review Committee. 3 4. THE COMMITTEE’S RECOMMENDATIONS 4.1 That whilst it was noted that parking wardens had been on courses to improve their attitude towards residents and that this had improved, as evidenced by the recent mystery shopping findings, the need for all Parking wardens to respond and deal with residents in a more co- operative and reasonable way be re-emphasised. 4.2 That the recent introduction of pay by phone be welcomed and there be further investigation into extending this and also the possiblility of extending the chip and pin facility across the borough for short stay parking payments, which had already been introduced in some areas of the borough. 4.3 That the new leaflet that has been produced clarifying the signage for loading and unloading be circulated to businesses and resident parking permit holders in the borough and placed on the Council’s website the leaflet to include a more detailed description of the definition of loading/unloading as this is not clear at present. 4.4 That the Executive investigate additional methods of ensuring that residents are able to be made aware of when the Arsenal matchday restrictions are, which could include subscribing to a text phone facility, ringing a hotline, which should be free even if a resident is using a mobile phone, or accessing information on the website. The Committee are of the view that the Executive should explore with Arsenal F.C. the possibility of providing adequate and obvious signage about whether it is, or is not, permissible to park, a freephone number that can be contacted or lights/illuminated signs which can be used when matchday restrictions are in force. 4.5 That the Head of Parking engage with the Business Design Centre to resolve the problems referred to that have occurred in the past to ensure that there is a reduction in the queuing that has taken place in Liverpool Road by exhibitors waiting to load and unload and that the traffic congestion is minimised. 4.6 That the Committee note that the Executive had failed in its promise to initiate reviews of the hours of residential parking zones, including zone J, 12 months after their introduction and that this has resulted in a number of businesses and residents complaining that the their hours of restrictions on parking had not been able to be changed. It was noted that a review of controlled parking requires full consultation with the area and also requires funding for the consultation process. The Committee has heard evidence that both the Nags Head and Archway shopping centres and some residents and traders in other areas would like to see variations in these hours of restrictions. The Executive should also be requested to initiate regular reviews of the hours of residential controlled parking zones particularly after major developments, this to be accompanied by the necessary funding. 4.7 That the Committee welcome the fact that Islington was the first borough to cease clamping in London and that this had led to an improvement in the public’s perception of parking in Islington. 4.8 That the Executive be requested to investigate, given that the Committee had heard concerns on the cost of business parking permits for small and medium size businesses, the possibility of linking the cost of the business permit to CO2 emissions of the vehicle concerned to encourage the use of smaller more environmentally friendly vehicles. 4.9 The Committee noted that there were a number of issues that had been raised by the traders and residents in the Highbury Barn area relating to loading/unloading, signage and different parking times in neighbouring streets. The Committee request that a new leaflet be provided to be distributed to residents and traders in the area and on the website to ensure that they are 4 aware of the restrictions in place and to ensure that the parking times in neighbouring streets are looked at and reviewed if necessary. 4.10 That whilst noting that there had been a relaxation on parking restrictions during December to assist traders and shoppers, in recognition of the economic downturn, the Executive be recommended to agree a pilot scheme to take place in a particular shopping area and evaluate this pilot to see if reducing some bays to quick turnover bays assists traders and shoppers or whether there are altenative schemes that work more effectively. 4.11 That the Executive be requested to ensure that in future all new developments actively discourage car use and are car free developments and that residents of these new developments are not able to obtain residents parking permits. 4.12 That residents parking bays should leave enough space at road junctions to allow pedestrians and drivers clear lines of sight to ensure safe crossing of the road and existing bays should be looked at to ensure that this is the case. 4.13 That residents continue to be made aware of the need for parking restrictions, why they exist and make information available so that they understand them and ensure that parking restrictions are properly but fairly enforced, particularly where traffic flows and buses are potentially impeded. 4.14 That the parking policy be supported by upgrading the public realm and ensuring that the streetscape encourages alternative methods of transport apart from the car. 4.15 That the possibility of business holders being able to park in residents bays during certain periods of the day be investigated. 4.16 That the Executive be requested to investigate the provision of more cycle bays across the borough to encourage non car use. 4.17 That there be rigid enforcement of the parking regulations around parking on pavements given the dangers and inconvenience that this causes to pedestrians. 4.18 That the Committee welcome the more reasonable approach of a 40 minute observation period for loading and unloading for commercial vehicles which had been adopted both by the Council and TfL, which particularly took account of bulky loads. 5 5. BACKGROUND 5.1 The Council in February 2009 considered a motion from Councillor Martin Klute, which was seconded by Councillor Joan Coupland that – The Council notes the concern expressed by local businesses that the Council’s