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Here Is a Significant Drop in Business Sentiment IHF ANNUAL CONFERENCE 2019 Tourism Capital Investment Public and Private: Ann Doherty is Chief Conference Content Executive, Cork City Council and Chair of the CCMA Economic, Enterprise, Community & Culture Committee (which looks after The Irish Hotels Federation will host Looking Beyond, the 2019 tourism). Local Authorities have a significant role in Irish tourism as a Annual Conference and Showtel Exhibition at the Gleneagle Hotel & primary developer of public tourism infrastructure. Local authorities INEC, Killarney, Co. Kerry, from Sunday 3rd March to Tuesday 5th directly run or provide support to tourism attractions including historic March 2019. houses, castles, gardens, forests, parks and geoparks, blueways and greenways, visitor and interpretive centres, museums, arts centres, Take the time to enjoy the many social events and networking theatres, galleries, lighthouses, historic forts, islands, heritage centres, opportunities throughout the conference and check out great supplier waterfalls, round towers and habitat trails. Ann will provide an update deals and opportunities at Showtel. on current development plans and her perspective on the importance of collaboration and cooperation between local authorities and a range Last year was a record year for tourism visitor numbers and a very of other stakeholders, including local communities, the private sector, good year for many hoteliers. However, with Brexit uncertainty, Government departments and agencies in the shared objective of increases in the cost of doing business, international trade wars, a improving the visitors’ experience. slowdown in European growth and the increase in tourism VAT, there is a significant drop in business sentiment. Colm Hannon is Chief Executive Officer, Adare Manor and Luttrellstown Castle. The five-star Adare Manor and Golf Resort was named Hotel of Our industry has faced challenging horizons in the past and many the Year 2018 at the Virtuoso Best of the Best Awards in Las Vegas last lessons have been learned including the enduring requirement to August. Adare re-opened in November 2017 after being meticulously maintain the quality of product, the quality of service, competitiveness restored to its former splendour and enhanced with newly designed and a focus on exceeding customer expectations and it is in this facilities and features. Following this significant investment, Adare context that the theme of the 2019 IHF Conference is: Looking Beyond Manor now takes its place as a top luxury destination in Ireland and around the world. Colm will share this story and Adare Manor’s plans for the future. Conference Outline Food and the Customer: Giles Coren is a columnist and restaurant critic who has worked for The Times since 1994. On television, he co- There will be a golf competition on Sunday and this year we are presents Amazing Hotels: Life Beyond the Lobby as he and Monica introducing a new event, the Battle of the Branches, where teams Galetti travel the world, working alongside staff in the world’s most from each Branch will compete in lots of fun tasks and challenges to spectacular hotels. Giles will explore the innovation and trends he win the IHF Battle of the Branches Perpetual Trophy. Prize giving for sees emerging in food, children’s food choices, the impact of social both events will be held at the welcome buffet that evening. media on eating out, customer expectations and food experience opportunities for hotels in the coming years in a Q&A session with The Showtel Trade Exhibition opens on Monday morning and is Dearbhail McDonald. followed by the Annual General Meeting and elections. On Monday afternoon we are hosting the following four workshops: Wedding Tourism Planning, the Opportunities and Challenges: The tourism Market Trends and Future Opportunities; Quality Employers Attracting horizon is showing a mixed outlook and business sentiment has and Nurturing Talent; Hotel Data Analytics and Driving Direct Booking dropped significantly from this time last year. Paul Gallagher, Past and Opportunities in Innovation, Accessibility and Carbon. President of the Irish Hotels Federation and Chair of the Central Marketing Partnership Group; Maria Melia, Principal Officer in the Brendan Griffin TD, Minister of State for Tourism and Sport, will Tourism Marketing, Policy & Impact Assessment division of the present the Irish Hotels Federation Quality Employer and Employee of Department of Transport, Tourism & Sport; Paul Kelly, Chief Executive, the Year Awards at a special ceremony on Monday evening. Fáilte Ireland and Niall Gibbons, Chief Executive, Tourism Ireland will discuss the impact of increased uncertainty on tourism planning and On Tuesday the main conference, chaired by Dearbhail McDonald, the opportunities and challenges ahead in a panel discussion session will be opened by Michael Lennon, President, Irish Hotels Federation with Dearbhail McDonald. followed by brief addresses from the main conference sponsors Dermot McArdle, Head of Business Markets, Electric Ireland and Make it Happen: Sir Anthony McCoy, OBE, The World’s Greatest Jump Olwyn Delaney, Head of Business Development, Pallas Foods. Jockey rode a record 4,357 winners and was Champion Jockey a record 20 consecutive times, each year that he was a professional The Gala Dinner will be held on Tuesday evening and Michael Lennon - a tribute to his stamina, endurance, motivation and dedication. Sir will present the IHF President’s Award. Anthony, known as AP, will share anecdotes of his life as a champion jockey and insights revealing the pressures he faced every day, the dangers of the sport, his unyielding determination and his fear of Conference Speaker failure in a Q&A session with Dearbhail McDonald. Looking Beyond: International speaker, Dr Caroline Casey is a Sessions Summary businesswoman, disability activist, adventurer and ‘dangerous dreamer’. Legally blind since birth, she will share her extraordinary The Tuesday conference sessions are as follows: personal story of coming to terms with her own hidden disability, and turning that perceived “weakness” into professional and personal Sustainability Matters: Will Day is a Sustainability Advisor with PwC success. Caroline believes that true success only comes to those who UK. He believes that sustainability is the single most important never give up and always endeavour to truly be themselves. She will conversation on the planet bringing political, economic, social and share her perspectives on authentic leadership and looking beyond. environmental policy together and that while Ireland is well placed to deal with three global pressures: water, energy and food, we must look at ways to decarbonise. He will share his thoughts on earth as a finite planet and why this matters to us all. 02 IHF ANNUAL CONFERENCE 2019 Brendan Griffin, Minister of State for Tourism and Sport Brendan Griffin is Minister of State at the Department of Transport, Tourism and Sport with special responsibility for Tourism and Sport. He is a TD for Kerry since 2011 and previously served as a member of Kerry County Council representing the Dingle Electoral Area. Brendan is married to Róisín and lives with their two sons on the foothills of the Sliabh Mish Mountains on the Dingle Peninsula in County Kerry. Michael Lennon, President, Irish Hotels Federation Michael is the 37th President of the IHF. He is a fifth generation hotelier with over 25 years’ experience in the hotel sector. A native of Co Carlow, Michael Lennon is a graduate of the College of Catering, Cathal Brugha Street. He began his career in Chicago before returning to Ireland, where he initially worked with the Great Southern Hotel Group before joining Brian McEniff Hotels. Together with his wife, Joanne McEniff, he owns and runs the Westport Woods Hotel, which the couple bought over twenty years ago. Dearbhail McDonald, Group Business Editor, Independent News and Media Dearbhail is Group Business Editor at Independent News and Media. A global Eisenhower Fellow, the award winning journalist, author and broadcaster is a recipient of the Mary Cummins Award for Women of Outstanding Achievement in Media. The Newry native is a member of the board of Fighting Words, Ireland’s national creative writing centre for children and young adults and serves on the strategy committee of the Centre Culturel Irlandais in Paris. A director and trustee of the St Stephen’s Green Trust, Dearbhail also serves on the External Advisory Board of Maynooth University Department of Law. Dearbhail received an inaugural Dublin City University Special Alumni Achievement award for her contribution to public affairs journalism and is an Irish Tatler Media Woman of the Year. Dearbhail holds an LL.B (Law) from Trinity College Dublin as well as a Masters Degree in Journalism from Dublin City University. Olwyn Delaney, Head of Business Development, Pallas Foods A Hotel Management Graduate with over 20 years’ experience in the foodservice industry, Olwyn has held senior leadership roles in a number of organisations and currently holds the position of Head of Business Development with Pallas Foods. Olwyn has Island of Ireland responsibility for Key Accounts / Contracts including the Major Hotels, Pub and Restaurant Groups on the island. Olwyn is a sports enthusiast, keen golfer, and a passionate Dublin GAA, Leinster and Ireland Rugby fan but her real passion lies in food and the food industry. Dermot McArdle, Head of Business Markets, Electric Ireland Dermot has over 30 years’ experience within the Irish energy markets
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