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Irena Serna-Marjanović Irena Serna-Marjanović Date and place of birth: 30. January 1983. Sarajevo Address: Semira Frašte 18, Sarajevo Phone: +387 061 549 905 E-mail: [email protected] WORK EXPERIENCE Content developer, Social Explorer (01.12.2016. - present) Develop, implementation and maintenance of internal developed information system for geographic mapping Writing and maintenance of technical documentation Information security officer, ISO 27001 Lead Implementer, ISO 27001 Lead Auditor (since November 2015. – 01.12.2016. ) Design, implementation, operation and maintenance of the Information Security Management System based on the ISO/IEC 27000 series standards, including certification against ISO/IEC 27001 Management of staff within the Information Security Management function Preparation and authorization the implementation of necessary information security policies, standards, procedures and guidelines, security awareness, training and educational activities Development of remediation and corrective action plans with related governance and operational functions (such as Physical Security/Facilities, Risk Management, IT, HR, Legal and Compliance) plus senior and middle managers throughout the organization as necessary ISO 27001 and 9001 Consulting; Implementation of ISO 27001 for external clients Projectant – analyst (since 01.12.2013.-) External support for analysis, planning, development, implementation, testing, maintenance of different information systems, Preparation of Technical and Business Proposals; pricing products and services, Communication with clients and managing customer relationship, Monitoring and guidance of project implementation; work and relationship with team members and team members performance evaluation, Preparation, presentation and archiving of of periodic reports on the activities related to the project and the team members, Planning of complex software applications (client or specific request), programming, setting up the database structure, debug and test the system, improving application. Development and mantainance of different web application 1 Development and mantainance of different websites Preparation and design of business and ID cards, photo editing etc. Senior software developer, Establish d.o.o ( 01.08.2011.-01.12.2013.) Planning of complex software applications (client or specific request), programming, setting up the database structure, debug and test the system, improving application, Preparation and analysis of different types of reports for management. External Johnson Controls Inc. Representative on project Porsche Cayenne E2 in Zenica (28.11.2012-28.05.2013.) Quality control and monitoring of all arranged processes related to the process of car seat sewing, Reporting related to sewing quality for program Porsche Cayenne, daily production, Quanlity Wall, and sewing errors, 2TP reporting, daily and weekly quality reporting, including action plans for quality imrpovements. Softver engeneer and financial consultant, Prevent Leather Sarajevo d.o.o Visoko (od 01.09.2010. – 01.08.2011.) Support for analysis, planning, development, implementation, testing, maintenance of different information systems, Development and analysis of differrent types of reports (check section with projects). Senior software engineer, Establish d.o.o (2008.) Support for analysis, planning, development, implementation, testing, maintenance of different information systems, Working with assets in Microsoft NAV (check section with projects) Software engineer, Establish d.o.o (2006.) Development and mantainance of different websites EDUCATION Master of electrical science, 2011. Electrotechical faculty; University of Sarajevo (Department for Computer Science) Final work: “Supply management” – analysis of different types of methods used in sypply and inventory management. Practicle example of implementation in leather plant Prevent Leather in Visoko. Dipl. Ing , 2001.-2006. Electrotechical faculty; University of Sarajevo (Department for Computer Science) Final work: “Comparsion of programming with PHP4 and PHP5”. Practicle part of work was developing web page for advertising. Microsoft Certified Technology Specialist 2012 SQL Server 2008, Database Development Cisco Certified Network Associate, 2005.-2007. Networking Basics, Router and Routing Basics, Switching Basics and Intermediate Routing, WAN Technologies 2 PROJECTS JP International Airport Sarajevo, realisation of ISO 9001:2015 and ISO 14001:2015, 2017. Consultant for implementation of new version of standards 9001:2015 and ISO 14001:2015 BH Telecom – Implementation of ISO 27001 march 2016.-present Project manager – implementator side, wich includes: planning, managing, coordination; ISO 27001 Standard implementation: o Analysis of the existing system and documentation, development and implementation of the ISMS documentation in work processes, o Integration of the ISMS and the existing management system in IMS o Organization and implementation of internal audits o Preparation for assessment and certification Microsoft Dynamics CRM 2011 2015.- present CRM Implementation in new ASA Group company - Prevent Labs – 2016 Development and mantainance of implemented CRM system in several companies (Fondacija Hastor, ASA Rent, ASA Šped) PreventMat – Sewing module 2014. Analysis, design, implementation, development, testing and maintanance of sewing module in PreventMat application PreventMat – Process mapping in Prevent Leather 2013 - 2014. Analysis and mapping business processes related to leather production process (purchasing, storage, production, technology, sales, material requirements). Design and generation of different types of reports for production tracking and analysis. PreventMat – Project for Cutting Knife Production 2013 -2014. Analysis, design, implementation, development, testing and maintanance of this module Module includes inputs and tracking materials used for making cutting knifes Porsche Cayenne E2 – Johnsons Controls Quality Control -Prevent Sarajevo – location Zenica 2012 – 2014. Johnsons Controls representative for sewing quality control for project Porsche Cayenne E2 Data collection and analysis of sewing errors and creating Paretto analysis Quality control and monitoring of all arranged processes related to the process of car seat sewing, Reporting related to sewing quality for program Porsche Cayenne, daily production, Quanlity Wall, and sewing errors, 2TP reporting, daily and weekly quality reporting, including action plans for quality imrpovements PreventMat - General Ledger project, 2012. Analysis, design and implementation of General ledger within PreventMat application Changed transaction process of data between two applications according to these changes (transfer from PreventMat to Navision) PreventMat, Project manager, 2006.-present Implementation, design and mantainance of web based application (PHP, MySQL and Qcodo-QCubed framework) for goods and material accounting for leather plant Design and maintanance of database - MySQL Creating and analysis of different types of reports PreventMat – Modul for Leather Cutting, 2009. Analysis, design, development, implementation, testing, improvement of modul for leather plant (according to automotive industry standards) 3 SABIS, Project manager, 2007.-2008. Project manger and coordinator Web application developed with PHP, MYSQL and Qcodo framework Purpose - tracking of lots and material certificates in sewing process. PreventMat -Microsoft BS Navision - Integration project, 2009. Integration of these two applications in order to transfer data from PreventMat application to BS Navision. Transfered data would be further processed and transformed in Navision This integration project included analysis, design and testing of developed enviroment and also processing of data. Navision, 2008. Customer support, helpdesk. Aplikacija ASA Leasing, 2007. Creating specific application forms on demand Team and customer support CERTICATES 2016. Internal Auditor, Consulting of Friends 2016. Lead Implementer, Consulting of Friends 2015. Graphical design 2014. Joomla installation and adminsitration, Niten Scientia d.o.o. 2014. Adobe Photoshop CS6 Expert, Niten Scientia d.o.o. 2013. Developing ASP.NET MVC 4 Web Applications 2012. Microsoft Certified Technology Specialist; SQL Server 2008, Database Development 2008. Sarajevo Graduate School of Business: Finance and Accounting for non-economists 2008. Centre Andre Malraux: Corso D’Italiano, Corso 1 2008. Centre Andre Malraux: Corso D’Italiano, Corso 2 2007. Cisco Systems; CCNA 4 – WAN Technologies 2006. Cisco Systems; CCNA 3 – Switching Basics and Intermediate Routing 2006. Cisco Systems; CCNA 2 – Router and Routing Basics 2005. Cisco Systems; CCNA 1 – Networking Basics 2003. Center of Technology Excellence: Computer Aided Project Development 2002. Center of Technology Excellence: Laser Technique and Applications 2005. HKD “Napredak” Beč – Deutsch-Intensivkurs 2003. HKD “Napredak” Beč – Deutsch-Intensivkurs 2002. HKD “Napredak” Beč – Deutsch-Intensivkurs LANGUAGES English: Fluent in written and spoken - Professional working proficiency German: Limited working proficiency Italian: Elementary proficiency TECHNOLOGIES 4 Excellent working knowledge in analysis, design and implementation of web applications (using PHP 4/5, Java scripts, HTML, CSS, Adobe Dreamweaver, Adobe Fireworks, Joomla, Artisteer etc.) Excellent working knowledge and understanding of object oriented programming, Qcodo i
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