2021 Learning from Crisis Tharman Shanmugaratnam TAKING STOCK OF AN UNPRECEDENTED PANDEMIC Ong Toon Hui and Danny Quah LEADERSHIP AT A TIME OF (ANOTHER) CRISIS Peter Shergold TRANSFORMATION IN THE SINGAPORE PUBLIC SERVICE: EMERGING STRONGER FROM THE PANDEMIC Ang Hak Seng and Sueann Soon AVAILABLE ONLINE AT: www.csc.gov.sg/ethos ETHOS is a publication of the Civil Service College, Singapore. It aims to provide thought leadership, insight and context on a wide range of public policy issues of interest to Singapore. ETHOS is circulated to the policymaking community in Singapore as well as to a select international readership. We welcome contributions, suggestions and Letters to the Editor. The editorial team reserves the right to select, edit and publish articles according to its editorial policy. All correspondence should be directed to: The Editor-in-Chief, ETHOS Civil Service College, Singapore 31 North Buona Vista Road Singapore 275983 Email:
[email protected] EDITORIAL ADVISORS Ong Toon Hui – Dean and CEO, Civil Service College, Singapore Danny Quah – Dean and Li Ka Shing Professor in Economics, Lee Kuan Yew School of Public Policy EDITORIAL TEAM Alvin Pang – Editor-in-Chief • Sheila Ng – Deputy Editor • Liza Lee – Senior Editor June Gwee – Senior Principal Researcher • Kharina Zainal – Principal Researcher ©2021 Civil Service College, Singapore The mission of the Civil Service College (CSC) Singapore is to develop people for a first-class Public Service. CSC was inaugurated as a statutory board under the Public Service Division, Prime Minister’s Office, in October 2001. As the public sector’s core institution for training, learning, research and staff development, CSC builds strategic capacity in governance, leadership, public administration and management for a networked government in Singapore.