10/15/2019 7:16:21 PM Page 1 of 2

Find out more about the doctors and services listed in the Cigna directory and read important notices and disclosures for your state, https://hcpdirectory.cigna.com/assets/docs/hcpdirectory/disclaimer.html? WT.mc_id=PDF_DIR_Disclaimer&WT.z_dir_cc=HDC001

Convenience Care Minuteclinic Minuteclinic Minuteclinic Clinic 10101 W Flagler St 306 Lincoln Rd 5800 S University Dr Miami , FL 33174 Miami Beach , FL 33139 Davie , FL 33328 Minuteclinic (866) 389-2727 (866) 389-2727 (866) 389-2727 12955 SW 112th St Miami , FL 33186 Participates in: LocalPlus, Participates in: LocalPlus, Participates in: LocalPlus, (866) 389-2727 OAP, OAPC, PPO, HMO OAP, OAPC, PPO, HMO OAP, OAPC, PPO, HMO Participates in: LocalPlus, Minuteclinic Inside Target Minuteclinic Minuteclinic Inside Target OAP, OAPC, PPO, HMO 10101 W Flagler St 12401 Miramar Pky 5800 S University Dr Miami , FL 33174 Miramar , FL 33027 Davie , FL 33328 Minuteclinic (866) 389-2727 (866) 389-2727 (866) 389-2727 7800 SW 104th St Miami , FL 33156 Participates in: LocalPlus, Participates in: LocalPlus, Participates in: LocalPlus, (866) 389-2727 OAP, OAPC, PPO, HMO OAP, OAPC, PPO, HMO OAP, OAPC, PPO, HMO Participates in: LocalPlus, Minuteclinic Minuteclinic Minuteclinic OAP, OAPC, PPO, HMO 10701 NW 41st St 4701 S Flamingo Rd 4610 S University Dr Doral , FL 33178 Cooper City , FL 33330 Davie , FL 33328 Minuteclinic Inside Target (866) 389-2727 (866) 389-2727 (866) 389-2727 7800 SW 104th St Miami , FL 33156 Participates in: LocalPlus, Participates in: LocalPlus, Participates in: LocalPlus, (866) 389-2727 OAP, OAPC, PPO, HMO OAP, OAPC, PPO, HMO OAP, OAPC, PPO, HMO Participates in: LocalPlus, Minuteclinic Quick Family Urgent Care Minuteclinic OAP, OAPC, PPO, HMO 726 Crandon Blvd LLC 10241 W Broward Blvd Key Biscayne , FL 33149 4301 S Flamingo Rd #102 Plantation , FL 33324 Minuteclinic (866) 389-2727 Davie , FL 33330 (866) 389-2727 8765 S Dixie Hwy (954) 640-1200 Miami , FL 33143 Participates in: LocalPlus, Participates in: LocalPlus, (866) 389-2727 OAP, OAPC, PPO, HMO Participates in: SureFit, OAP, OAPC, PPO, HMO LocalPlus, OAP, OAPC, Participates in: LocalPlus, PPO, HMO OAP, OAPC, PPO, HMO

Provider information was last updated on 10/15/2019 Information contained in this directory is updated six days per week, excluding holidays, Sundays, or interruptions due to system maintenance, upgrades or unplanned outages. This information is subject to change at any time. Providers may delay communicating to Cigna that they no longer accept new patients so we cannot guarantee that each provider is still accepting new patients. Please check with the health care professional before scheduling your appointment or receiving services or call Cigna Customer Service at the toll-free number on your Cigna ID card to confirm he or she is participating in Cigna's network.

Source of Information and Frequency of Validation Medical health care professional information addressing specialty, hospital affiliations, medical group affiliations, board certification, acceptance of new patients and languages spoken is obtained from an application that is completed and signed by the health care professional/facility (during credentialing). Physician board certification is validated through the American Board of Medical Specialties (ABMS), American Medical Association (AMA) or American Osteopathic Association (AOA). Information on the application is updated when the medical health care professional/facility notifies Cigna of changes or at least every three years.

Dental health care professional information addressing specialty, dental office/practice affiliations, acceptance of new patients and languages spoken is obtained from an application that is completed and signed by the health care professional (during credentialing). Information on the application is updated when the dental health care professional notifies Cigna of changes or at least every three years.

Additional questions or problems with this transmission? Call us toll-free at 1-800-Cigna24 (1-800-244-6224). 10/15/2019 7:16:21 PM Page 2 of 2

Find out more about the doctors and services listed in the Cigna directory and read important notices and disclosures for your state, https://hcpdirectory.cigna.com/assets/docs/hcpdirectory/disclaimer.html? WT.mc_id=PDF_DIR_Disclaimer&WT.z_dir_cc=HDC001

Minuteclinic Minuteclinic Urgent Care Services 1501 S Federal Hwy 7016 Beracasa Way Pompano Beach , FL 33062 Boca Raton , FL 33433 Quick Family Urgent Care (866) 389-2727 (866) 389-2727 LLC Participates in: LocalPlus, Participates in: LocalPlus, 4301 S Flamingo Rd #102 OAP, OAPC, PPO, HMO OAP, OAPC, PPO, HMO Davie , FL 33330 (954) 640-1200 Minuteclinic Minuteclinic 5701 Coral Ridge Dr 520 S Federal Hwy Participates in: SureFit, LocalPlus, OAP, OAPC, Coral Springs , FL 33076 Boca Raton , FL 33432 PPO, HMO (866) 389-2727 (866) 389-2727 Participates in: LocalPlus, Participates in: LocalPlus, OAP, OAPC, PPO, HMO OAP, OAPC, PPO, HMO

Minuteclinic Minuteclinic 3599 W Hillsboro Blvd 1690 S Federal Hwy Deerfield Beach , FL 33442 Delray Beach , FL 33483 (866) 389-2727 (866) 389-2727 Participates in: LocalPlus, Participates in: LocalPlus, OAP, OAPC, PPO, HMO OAP, OAPC, PPO, HMO

Minuteclinic Inside Target 3599 W Hillsboro Blvd Deerfield Beach , FL 33442 (866) 389-2727 Participates in: LocalPlus, OAP, OAPC, PPO, HMO

Provider information was last updated on 10/15/2019 Information contained in this directory is updated six days per week, excluding holidays, Sundays, or interruptions due to system maintenance, upgrades or unplanned outages. This information is subject to change at any time. Providers may delay communicating to Cigna that they no longer accept new patients so we cannot guarantee that each provider is still accepting new patients. Please check with the health care professional before scheduling your appointment or receiving services or call Cigna Customer Service at the toll-free number on your Cigna ID card to confirm he or she is participating in Cigna's network. Additional questions or problems with this transmission? Call us toll-free at 1-800-Cigna24 (1-800-244-6224). Introduction 1

Introduction

WHO WE ARE

n Cigna strives to keep you healthy. We are committed to giving you access to information, technology and support in making informed health care decisions.

n We are where you are. Cigna has a national presence, but we also have a local focus in most areas. This means local medical directors and health services representatives work to provide you with access to quality care.

WHAT YOU CAN EXPECT

n Convenient access to quality health care. Before joining the Cigna network, health care professionals must meet Cigna standards through a process called credentialing. We regularly review credentials to help ensure they continue to meet these standards.

n Responsive customer service. Whether on our website, www.cigna.com, by You choose phone when you talk to a representative or through our automated telephone your doctor. system, you have access to consistent and timely information about your plan – when it’s convenient for you. This guide ABOUT THIS DIRECTORY can help. The following pages list the doctors and other health care professionals in this area who participate in the Cigna network. An updated listing is always available at www. cigna.com. You can use our online directory to:

n search for participating physicians, hospitals and other health care professionals.

n download your own personalized directory to have on hand when you need it.

n find hospital scores for specific conditions/procedures through Cigna “Centers of Excellence.”

The online directory is updated often, so visit it often. For more information, please visit www.cigna.com or call Cigna Customer Service at the toll-free number on your Cigna ID card.

PLEASE NOTE: The term “health care professional” includes the term “provider”.

www.cigna.com 2 Introduction

WORKING WITH YOUR DOCTOR Your We encourage you to choose a primary care physician (PCP) to be your personal doctor. personal n Your personal doctor can serve as a “home base” for basic care – your source for doctor can advice and direction. serve as a n Your personal doctor also coordinates your care - from preventive checkups and source for routine medical care to specialized care and hospitalizations.

advice and YOUR SUMMARY OF BENEFITS direction. Your Summary of Benefits gives you important information on the medical benefits and other types of services your plan covers. You should read your Summary of Benefitsto determine whether you have prescription drug coverage, coverage for mental health and substance abuse, and/or vision care coverage as a part of your Cigna plan.

The listing of a doctor in this directory does not guarantee that the services provided by that doctor are covered under your specific medical plan. Check the materials which describe your particular plan benefits, or call Cigna Customer Service, for information about the services covered under your plan benefits. If you have questions or need assistance, please contact Customer Service at the toll-free telephone number listed in your enrollment materials or on your Cigna ID card.

Visit www.cigna.com to search for participating doctors, find information on preventive care and other health topics, and learn more about your plan’s benefits and programs. Cigna LifeSOURCE Transplant Network 3

Cigna LifeSOURCE Transplant Network®

As a Cigna customer, you have access to the Cigna LifeSOURCE Transplant Network®, a network of participating organ and tissue transplant centers. The transplant network includes over 600 transplant programs at more than 150 independent transplant facilities that are nationally recognized for their clinical outcomes.

Each transplant facility is evaluated for minimum annual volumes, one-year graft and patient outcomes, time on the wait list, support services and “patient friendly” environments before it is included in the Cigna LifeSOURCE Transplant Network. Programs that meet or exceed Cigna’s national Guidelines for Network Inclusion are included as a Program of Excellence. Transplant programs that do not meet Cigna’s national Guidelines for Network Inclusion may be contracted as a Supplemental Program. You will need to understand your benefits to know if you have coverage for a transplant at a Supplemental Program. For more information, please visit www. cignalifesource.com, and click on the “our network” tab.

Cigna LifeSOURCE participants are managed by our in-depth transplant case management unit. This unit consists of nurses with clinical experience in transplant, hematology/oncology, home health care, dialysis, critical care and/or community care. They are specially trained to manage complex transplant cases.

Transplant case management unit offers the following benefits: n Clinical collaboration with health care professionals n Consistency in service and benefit administration n Dedicated resources for complex areas of medicine n Advocacy for the patient’s benefit Respected n Administrative efficiency hospitals In some instances, a travel benefit is available if you select a Program of Excellence and meet other eligibility requirements. Please be aware that most of these expenses and medical are considered taxable income.

centers As a Cigna customer, you can have access to these services when they are throughout coordinated through your physician and your transplant case manager. the United You may not receive the in-network level of benefits for all types of transplants at all facilities. In addition, our network of facilities changes frequently. For States. the most current listings of the Programs of Excellence and Supplemental Programs, please visit www.cignalifesource.com, click on the tab “Our Network” or call Cigna LifeSOURCE Customer Service at 800.668.9682.

Not all Cigna LifeSOURCE Transplant Network facilities are available to participants in all plans. Please call Customer Service at 800.668.9682 for more information. If you are already in transplant case management, please call your case manager directly. 4 Cigna LifeSOURCE Transplant Network

Alabama Stanford University Tampa General University of University of Alabama Medical Center Hospital University of Kansas Health System, Ann at Birmingham Sutter Medical Center, University of Miami Hospital, Kansas Arbor Medical Center Sacramento Hospital and Clinics City UC Davis Medical Center, Sacramento Kentucky Hennepin County Banner Good Samaritan UCSD Medical Center, Children’s Healthcare Jewish Hospital, Medical Center, Medical Center, San Diego of Atlanta Louisville Phoenix UCSF Medical Center, Emory University University of Kentucky Mayo Clinic, Rochester Mayo Clinic Scottsdale San Francisco Hospital, Atlanta Medical Center, University of Phoenix Children’s Northside Hospital/The Lexington Minnesota Medical Hospital Colorado Blood and Marrow Center, Fairview Scottsdale Healthcare Children’s Hospital Transplant Group of and University of G. Piper Colorado, Aurora Georgia, Atlanta Ochsner Clinic Minnesota Amplatz Cancer Center Porter Adventist Piedmont Hospital, Foundation, New Children’s Hospital, Cancer Transplant Hospital, Denver Atlanta Orleans Minneapolis Institute Presbyterian St. Luke’s Tulane University St. Joseph’s Hospital Medical Center, Hospital and Clinic, and Medical Center, Denver Lurie Children’s New Orleans Barnes Jewish Hospital, Phoenix University of Colorado Hospital of Chicago St. Louis University of Arizona Hospital, Denver (formerly Children’s Maine Children’s Mercy Health Sciences Memorial) Maine Medical Center, Hospital, Kansas Center, Tucson Northwestern Memorial Portland City Hartford Hospital, Hospital, Chicago Research Medical Arkansas Hartford Rush University Center, Kansas City University of Arkansas Yale-New Haven Medical Center, Johns Hopkins Health St. Louis Children’s for Medical Hospital, New Chicago System, Baltimore Hospital Sciences, Little Haven University of Chicago University of Maryland Saint Louis University Rock Medical Center and Medical Center, Hospital Delaware Comer Children’s Baltimore Saint Luke’s Hospital Alfred I. duPont Hospital at the of Kansas City California Pacific Hospital for University of Medical Center, San Children Chicago Beth Israel Deaconess Nebraska Francisco (Nemours), University of Illinois Medical Center, The Nebraska Medical Cedars‑Sinai Medical Wilmington Medical Center, Boston Center, Omaha Center, Los Angeles Chicago Brigham and Women’s Childrens Hospital Los District of Hospital and Dana Angeles Columbia Farber Cancer Mary Hitchcock Children’s Hospital at Children’s National IUH University Institute, Boston Memorial Hospital, Oakland Medical Center Hospital, Children’s Hospital Lebanon Children’s Hospital of Georgetown University Indianapolis Boston and Dana Orange County Hospital IUH Methodist Farber Cancer City of Hope National Washington Hospital Hospital, Institute, Boston Hackensack University Medical Center, Center Indianapolis Lahey Clinic Medical Medical Center, Duarte Riley Hospital for Center, Burlington Hackensack Keck Hospital of USC Children at IUH, Massachusetts General Newark Beth Israel (formerly known All Children’s Hospital, Indianapolis Hospital and Dana Medical Center, as USC University St. Petersburg Indiana Blood Farber Cancer Newark Hospital), Los Broward Health and Marrow Institute, Boston Robert Wood Johnson Angeles Medical Center, Transplantation, Tufts - New England University Hospital, Loma Linda University Fort Lauderdale Beech Grove Medical Center, New Brunswick Medical Center Florida Hospital, Boston St. Barnabas Medical Lucile Salter Packard Orlando Iowa UMass Memorial Center, Livingston Children’s Hospital, H. Lee Moffitt Cancer University of Iowa Medical Center, Palo Alto Center, Tampa Hospital and Worcester Rady Children’s Jackson Memorial Clinics, Iowa City Hospital, San Diego Hospital, Miami Michigan Scripps Green Hospital, Mayo Clinic, Henry Ford Health La Jolla Jacksonville System, Detroit Sharp Memorial Shands Hospital, Karmanos Cancer Hospital, San Diego Gainesville Center, Detroit Cigna LifeSOURCE Transplant Network 5

New York Vanderbilt University Washington Albany Medical Center, INTEGRIS Baptist Medical Center, Seattle Children’s Albany Medical Center dba Nashville Hospital Memorial Sloan- INTEGRIS Nazih University of Kettering Cancer Zuhdi Transplant Washington Center, Institute, Oklahoma Children’s Medical Medical Center, Mount Sinai Medical City Center, Dallas Seattle Center, New York Cook Children’s New York Presbyterian Oregon Medical Center, Ft. Wisconsin Hospital, Legacy Good Samaritan Worth Aurora St. Luke’s (Columbia), New Hospital and Houston Methodist Medical Center York Medical Center, Hospital Children’s Hospital New York Presbyterian Portland Medical City Dallas of Wisconsin, Hospital, (Cornell), Oregon Health & Hospital Milwaukee New York Science University, Memorial Hermann Froedtert Memorial New York University Portland Hospital, Houston Lutheran Hospital, Medical Center, Methodist Dallas Milwaukee New York Medical Center University of Roswell Park Cancer Albert Einstein Medical St. Luke’s Episcopal Wisconsin, Madison Institute, Buffalo Center, Philadephia Hospital, Houston St. Luke’s Roosevelt Allegheny General Texas Children’s Hospital, New York Hospital, Pittsburgh Hospital, Houston Strong Memorial Children’s Hospital of Texas Transplant Hospital, Rochester Pittsburgh Institute, San Westchester Medical Penn State Milton S. Antonio Center, Valhalla Hershey Medical University Health Center, Hershey System, San Pinnacle Health Antonio Carolinas Medical System, Harrisburg University of Texas MD Center, Charlotte Temple University Anderson Cancer Duke University Health System, Center, Houston Hospital, Durham Philadelphia University of Texas University of North Thomas Jefferson Southwestern Carolina Hospitals, University Hospital, Medical Center, Chapel Hill Philadelphia Dallas University of Pennsylvania Utah Arthur G. James Cancer Health System, Intermountain Medical Hospital, Columbus Philadelphia Center, Salt Lake Children’s Hospital UPMC Presbyterian City Medical Center, Shadyside Hospital, LDS Hospital, Salt Cincinnati Pittsburgh Lake City Christ Hospital, West Penn Hospital, University of Utah Cincinnati Pittsburgh Hospital, Salt Lake Cleveland Clinic City Foundation, Cleveland Medical University Vermont Jewish Hospital, of South Carolina Fletcher Allen Health Cincinnati Medical Center, Care, Burlington Nationwide Children’s Charleston Hospital, Columbus Virginia The Ohio State Inova Fairfax Hospital, University Wexner Methodist University Fairfax Medical Center Hospital Sentara Norfolk (formerly Ohio (LeBonheur General Hospital, State University Healthcare), Norfolk Medical Center), Memphis University of Columbus St. Jude Children’s Virginia Hospital, University Hospital, Research Hospital, Charlottesville Cincinnati Memphis VCU Health Systems University Hospitals Case Medical Center, Cleveland 6 Health Care Professional Compensation

Health Care Professional Compensation

Cigna is committed to keeping you CAPITATION: SALARY: informed about matters related to your By mutual agreement, network Physicians and other health care health care plan. For that reason, we physicians, physician/hospital professionals who are employed to work offer the following description of the organizations (PHOs) or other health in Cigna’s Arizona staff-model medical way that Cigna compensates health care care professional groups are paid a facility are paid a salary. The salary is professionals (physicians, hospitals fixed amount (capitation) at regular decided in advance each year and is and other health care practitioners and intervals for each individual assigned guaranteed regardless of the services facilities) that participate in our networks. to the physician, PHO or other health provided. Physicians are eligible for a Cigna compensates health care care professional groups, whether bonus at the end of the year based on professionals in ways that are intended or not services are provided. This performance, which is evaluated using to emphasize preventive care, promote payment covers physician and/or, where criteria that may include quality of care, quality care and ensure the appropriate applicable, hospital or other services quality of service and appropriate and and cost-effective use of covered covered under the benefits plan. Health cost-effective use of medical services and medical services and supplies. Cigna care professional groups and PHOs supplies. reinforces this philosophy through may in turn compensate health care utilization management decisions made professionals using a variety of methods. BONUSES AND INCENTIVES: by its medical directors and medical Capitation can offer health care Some health care professionals may management staff. Cigna employees professionals a predictable income, receive additional payments based on are encouraged to promote appropriate encourage physicians to keep people well their performance, which is measured utilization of covered health care services through preventive care, eliminate the using criteria that may include quality of and to discourage underutilization. financial incentive to provide services care, quality of service and appropriate The methods by which participating that will not benefit the patient and and cost-effective use of medical services health care professionals agree to be reduce paperwork. and supplies. Health care professionals may also receive financial and/or compensated are described generally Cigna may also work with third parties nonfinancial incentives that promote here. The amount and type of that provide network management utilization of cost-effective participating compensation a health care professional services. Under these arrangements, health care professionals (such as agrees to accept may vary depending Cigna pays the third party a fixed hospitals, labs, specialists and vendors) upon the type of plan. For example, a monthly amount per individual for these and covered drugs and supplies. hospital may agree to accept less for services. Health care professionals services provided to patients enrolled in are compensated by the third party an HMO plan than to patients enrolled for services provided to Cigna plan PER DIEM: in other types of plans. In addition, participants from the fixed amount. A specific amount is paid to a hospital Cigna may attempt in various ways to Compensation arrangements are agreed per day for all health care received. The promote the use of participating health upon by the third parties and their per diem payment may vary by type care professionals based upon quality contracted health care professionals, and of service and length of stay and the and cost-effectiveness measures while may include discounted fee for service payment may in some cases be greater assuring quality and access to covered and capitation. than the hospital’s normal billed charges. services and supplies. Some health care professionals and third CASE RATE: parties that provide network management A specific amount is paid for all health DISCOUNTED FEE FOR services may participate in a risk-sharing SERVICE: care received in the hospital for a given arrangement with Cigna; they agree on hospital stay (such as for a normal Payment for services is based on an a target amount for the cost of certain maternity delivery). agreed-upon discounted amount from the services and share all or some of the health care professional’s bill. amount by which costs are over or under If you would like to find out which the target. Services are monitored using compensation method applies to criteria that may include accessibility, services you receive from a health quality of care, customer satisfaction care professional, just ask the doctor’s and appropriate and cost-effective use of administrative staff. Cigna Customer medical services and supplies. Service is available to help with general questions at the toll-free telephone number on your Cigna ID card.