Good Morning, the Standing Committee on Public Accounts Asked the Ministry of Health to Provide Additional Information During Ou
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From: Cheang, Melanie HE0 To: Committees LEG Cc: Vanstone, Joy He0; Kimens, Melissa HE0; Covey, June HE0 Subject: Public Accounts Committee - Ministry of Health - Follow-up Materials Date: March 9, 2020 12:06:03 PM Attachments: 1- SCA Master Evaluation Summary Report.pdf 2 - Response Times and Call Volume for all ambulance services in 2017-18.pdf 4a - Former SHR Affiliate Homes.pdf 4b - Quality Indicator"s Ministry Monitoring SHR Affiliates.pdf 6 - Saskatoon ED Referrals.pdf 8 - Quarterly Sick Time Hours per Paid FTE by RHAs and SCA.pdf 9 - SHA EFAP History.pdf 10 - HHR antipsychotic use, quarterly trending.pdf 11 - Antipsychotic Medication Pilot Project Santa Maria 2014-15.pdf 0. PAC Follow-up Summary.pdf 0.1 - PAC Follow-up -Key Messages Final.pdf Good Morning, The Standing Committee on Public Accounts asked the Ministry of Health to provide additional information during our last appearance before the Committee. Please find attached a summary of requested follow-up information, key messages and several documents that address questions raised regarding: 1. Breast Cancer Screening; 2. Cypress Ambulance; 3. Mamawetan Immunizations; 4. Saskatoon Affiliate Care Homes; 5. Saskatoon Emergency Department Wait – Times from registration/ triage; 6. Saskatoon Emergency Department – Percentage of consultant admissions; 7. Saskatoon Emergency Department – Saskatoon emergency department staffing numbers; 8. Heartland Employee absenteeism – Average sick time; 9. Heartland Employee absenteeism – Employee and Family Assistance Program; and 10. & 11. Heartland –Medication Management. Please feel free to contact me if you are requiring anything further. Thanks, Melanie Cheang, CPA, CA Director, Operations and Quality Assurance Financial Services Branch Ministry of Health 3475 Albert Street Regina, Canada S4S 6X6 Bus: 306-787-7738 Email: [email protected] Confidentiality Warning This e-mail message may contain confidential information intended only for the addressee. If you are not the intended addressee, any dissemination, distribution or copying of this message is strictly prohibited. If you have received this message in error, please notify us immediately by return e-mail and delete this message. 2017‐18 Saskatchewan EMS Response Times and Call Volume by Ambulance Service Response time measures the emergency calls (excluding cancelled calls) from the time of call to when the ambulance arrives on scene. Out of province calls are excluded. % of Times % of Times Met < 30 Met < 8:59 minute Rural minute Urban Response Response Ambulance Services Time Target Time Target Call Volumes Beauval Ambulance Division 40.71% N/A 230 Beechy‐Demaine Emergency Services 25.00% N/A 40 Bengough Road Ambulance 89.47% N/A 108 Biggar Ambulance Service 93.56% N/A 506 Blaine Lake Ambulance Care 59.28% N/A 625 Borderline Muni. Road Ambulance ‐ Carnduff 93.33% N/A 132 Buffalo Narrows Ambulance Division 51.85% N/A 68 Cabri and District Ambulance Ser 81.82% N/A 117 Canora Ambulance Care (1996) Ltd 86.77% N/A 1,298 Consul Ambulance Division 93.75% N/A 65 Coronach Road Ambulance 90.63% N/A 92 Crestvue Ambulance Service Ltd. 89.08% 75.25% 2,706 Cupar Lions Volunteer Amb Inc. 69.83% N/A 292 Cut Knife Ambulance 90.12% N/A 424 Davidson EMS 89.84% N/A 316 Dinsmore EMS 50.00% N/A 47 Dodsland EMS 40.00% N/A 44 Duck Mtn Ambulance Care Ltd. ‐ Kamsack 94.44% N/A 904 Duck Mtn. Ambulance ‐ Norquay 91.36% N/A 229 Eastend Ambulance 88.89% N/A 72 Elrose Volunteer Fire Brigade Inc. 73.08% N/A 50 Emergency Med Ser Div ‐ Regina 91.03% 84.79% 26,596 Esterhazy Emergency Services 85.71% N/A 445 Eston Ambulance 93.22% N/A 161 Fillmore Ambulance Inc. 48.53% N/A 138 Gull Lake Ambulance 89.58% N/A 178 Hudson Bay Regional Amb Service 97.33% N/A 257 Humboldt Ambulance Service (1992) 92.58% N/A 1,159 Hutch Ambulance Moosomin Inc. 93.55% N/A 580 Hutch Ambulance Service Inc ‐ Assiniboia 79.46% N/A 716 Hutch Ambulance Service Inc ‐ Ponteix 69.01% N/A 129 Ile a la Crosse Ambulance Division 36.39% N/A 807 Imperial & District Volunteer Amb Inc 45.71% N/A 149 Indian Head & Dist Ambulance 76.86% N/A 710 % of Times % of Times Met < 30 Met < 8:59 minute Rural minute Urban Response Response Ambulance Services Time Target Time Target Call Volumes Ituna Ambulance 90.57% N/A 307 J.T. Ambulance Care Inc. ‐ Grenfell 73.26% N/A 753 Kelvington Ambulance Care Ltd. 98.11% N/A 350 Kerrobert Ambulance 91.49% N/A 214 Kindersley Ambulance 85.66% N/A 689 Kipling & District Ambulance Service 72.73% N/A 219 Kyle EMS 89.47% N/A 53 La Loche Ambulance Division 83.68% N/A 937 La Ronge EMS 71.96% N/A 2,782 Lampman & District Ambulance 88.89% N/A 36 Langenburg Road Ambulance 82.86% N/A 269 Lanigan & Dist Amb Assoc 93.10% N/A 248 Leader Ambulance Division 68.75% N/A 204 Leroy Ambulance Service 94.59% N/A 68 M.D. Ambulance Care Ltd. 78.84% 69.01% 30,290 Macklin Ambulance Serivce 93.94% N/A 85 Maidstone Ambulance 82.30% N/A 250 Maple Creek Ambulance Division 87.50% N/A 390 Marshall's Ambulance Care Ltd. ‐ St. Walburg 32.62% N/A 1,511 Maryfield Road Ambulance 100.00% N/A 31 Meadow Lake & District Ambulance 79.60% N/A 1,907 Melfort Ambulance Care (1999) Ltd. 78.42% N/A 1,352 Melville EMS 90.50% N/A 826 Midway Amb Care Ltd. ‐ Wynyard 71.79% N/A 414 Moose Jaw & District EMS 63.89% 80.08% 5,133 Naicam and District Ambulance 97.67% N/A 68 North‐East EMS Carrot River 47.63% N/A 667 North‐East EMS Nipawin 86.08% N/A 1,890 O/A Prairie Ambulance Care Ltd. (1998) 93.75% N/A 356 Onion Lake Developments Ltd. ‐ FN 98.62% N/A 1,335 Outlook Ambulance District 84.40% N/A 427 Oxbow Area Municipal Road Amb. 94.74% N/A 208 Pangman Road Ambulance 68.66% N/A 135 Parkland Ambulance Care ‐ PA 58.67% 97.26% 10,664 Pelican Narrows Ambulance Service ‐ FN 89.73% N/A 661 Porcupine Ambulance Service 84.85% N/A 187 Quill Plains Amb Care ‐ Watson 92.31% N/A 168 R. M. of Frontier #19 75.86% N/A 82 Radville EMS 71.43% N/A 178 % of Times % of Times Met < 30 Met < 8:59 minute Rural minute Urban Response Response Ambulance Services Time Target Time Target Call Volumes Redvers Road Ambulance 83.72% N/A 135 Richmound Ambulance Division 85.71% N/A 42 Rosetown Ambulance District 89.73% N/A 462 Rosthern & District Amb Care 95.02% N/A 1,084 S.E. Associated Ambulance ‐ Estevan 96.20% 83.43% 945 Shamrock Amb Care Inc ‐ Wadena 88.72% N/A 435 Shamrock Amb Care Inc. ‐ Foam Lake 84.27% N/A 354 Shamrock Amb Care Inc. ‐ Rose Valley 89.74% N/A 329 Shaunavon Ambulance Division 95.00% N/A 293 Soo Line Ambulance Association ‐ Milestone 92.45% N/A 101 Spiritwood Ambulance Care (1994) Ltd. 49.06% N/A 1,624 Spiritwood Ambulance Care Ltd. ‐ Big River 40.35% N/A 678 St. Joseph's Hosp/Gravelbourg ‐ Amb 91.18% N/A 317 Stoughton & District Volunteer Amb Inc. 98.48% N/A 165 Strasbourg Emergency Medical Services 72.67% N/A 347 Supreme Ambulance Care (1987) Limited ‐ Carlyle 93.51% N/A 604 Swift Current & Dist Amb. Ser Ltd. 65.71% 86.01% 2,252 Tisdale Ambulance Care Ltd. 75.25% N/A 735 Touchwood EMS 59.09% N/A 969 Unity Ambulance Service 88.79% N/A 322 Val Marie Ambulance Inc. 84.62% N/A 25 Valley Amb. Care Ltd. ‐ Fort Qu'Appelle 89.19% N/A 1,478 Wakaw & District EMS Ltd. 70.95% N/A 730 Watrous District Road Amb 89.29% N/A 289 Wawota & District Ambulance Service 90.32% N/A 95 Weyburn EMS 84.13% 90.71% 1,509 Whitewood District Ambulance 78.63% N/A 328 Wilkie Ambulance Service 93.62% N/A 124 WPD Ambulance Care ‐ North Battleford 84.86% 94.93% 4,849 WPD Ambulance Lloydminster 90.73% 90.82% 1,362 Total Calls 129,716 Former Saskatoon Health Region - Affiliates 1. Bethany Pioneer Village 2. Central Haven Special Care Home 3. Circle Drive Special Care Home 4. Extendicare - Saskatoon 5. Goodwill Manor 6. Lakeview Pioneer Lodge 7. Langham Senior Citizens Home 8. Lutheran Sunset Home 9. Mennonite Nursing Home 10. Oliver Lodge 11. Porteous Lodge 12. Samaritan Place 13. Saskatoon Convalescent Home 14. Sherbrooke Community Centre 15. Spruce Manor SCH 16. St. Ann's Senior Citizens' Village 17. St. Joseph's Home 18. Stensrud Lodge 19. Sunnyside Adventist Care Home 20. Warman Source: RAI MDS 2.0 Microstrategy Quarter 3 2018 2019 Data Former Saskatoon Health Region - Affiliates Percentage of Residents Compared to Provincial Average Provincial Average Former Saskatoon Health Region Affiliates Ministry Target 30.0% 25.3%24.7% 25.0% 22.9% 22.1% 20.0% 19.6% 14.2% 15% 15.0% 13.2% 9.00% 9.7% 10.5% 11.4% 10.0% 7.3% 7% Percentage of Residents 5.0% 3.6% 2.4% 1.9% 2% 1.7%2.2% 2% 0.0% RES01 - Residents DRG01 - Residents FAL02 - Residents PAN01 - ResidentsPRU06 - Residents PRU09- Residents CNT03 - Residents in Daily Physical on Antipsychotics Who Fell in the Whose Pain Whose Stage 2 to With a Newly Whose Bladder Restraints Without a last 30-days Worsened 4 Pressure Ulcer Occurring Stage 2 Continence Diagnosis of Worsened to 4 Pressure Worsened Psychosis Ulcer Percentage obtained by using the Former Saskatoon Health Region (SHR) Affiliates total numerator over the total denominator for the Former SHR affiliates for each 7 Quality Indicators.