REGULAR BOARD OF DIRECTORS MEETING
Monday, August 3, 2015, 9:00 AM Florida Conference Room HART Administrative Office 1201 East 7th Avenue, Tampa FL 33605
Information not viewable is available upon request - phone: 813-384-6552, fax: 813-384-6284 or e-mail: [email protected]
AGENDA TAB CALL TO ORDER AND PLEDGE OF ALLEGIANCE
APPROVAL OF MINUTES a. Regular Board of Directors Meeting Minutes ~ July 20, 2015
PUBLIC INPUT ON AGENDA ITEMS (3 MINUTES PER SPEAKER)
EMPLOYEE OF THE QUARTER AWARDS AND RECOGNITIONS
PRESENTATION HART Safety Initiatives Michael Stephens, Chief Business Enterprise and Safety Officer Overview: The purpose of this presentation to provide Board members with a brief update on current and future HART initiatives focused on enhancing operational safety.
ACTION ITEM The Finance, Governance, and Administration Committee met on June 15, 2015 and recommended approval of the following item to the full HART Board of Directors: a. Approval of Revisions to HART Board Policies David L. Smith, HART Board General Counsel Resolution #R2015-08-20 ~ Approval of Revisions to HART Board Policies: Section 100 – HART Organization Resolution #R2015-08-21 ~ Approval of Revisions to HART Board Policies: Section 200 – Public Access and Information Resolution #R2015-08-22 ~ Approval of Revisions to HART Board Policies: Section 400 – Employment Policies
Hillsborough Transit Authority Board of Directors Meeting Agenda August 3, 2015 Page 2
TAB REGULAR MEETING continued
Resolution #R2015-08-23 ~ Approval of Revisions to HART Board Policies: Section 600 - Operational Overview: These revisions are intended to update HART Board Policies to reflect current practices and meet operational and legal requirements.
CHAIR’S AND CHIEF EXECUTIVE OFFICER’S REPORTS a. Chair’s Report ~ Setting HART 2016 Top State and Federal Legislative Priorities b. Chief Executive Officer’s Report ~ Response to Requests from HART Board Members
GENERAL COUNSEL’S REPORT ...... verbal
HART BOARD COMMITTEE REPORTS
REPORTS FROM HART REPRESENTATIVES
STATUS REPORTS a. Financial Highlights b. Ridership and Productivity Report
PUBLIC INPUT REGARDING GENERAL CONCERNS (3 MINUTES PER SPEAKER)
OLD BUSINESS
NEW BUSINESS
BOARD MEMBERS’ COMMENTS
MONTHLY INFORMATION REPORTS a. Key Performance Indicators b. Risk Management c. Procurement and Contracts Administration d. Information Technology e. Human Resources f. Capital Planning and Development g. Marketing Services h. Community Relations i. Maintenance j. Transportation
Hillsborough Transit Authority Board of Directors Meeting Agenda August 3, 2015 Page 3
TAB REGULAR MEETING continued
CALENDAR OF UPCOMING ACTIONS
ADJOURNMENT
HILLSBOROUGH TRANSIT AUTHORITY Regular Board of Directors Meeting Minutes Monday, July 20, 2015 1201 East Seventh Avenue Board Room Tampa, FL 33605
Board Members Present (10) Staff Members Present Commissioner Kevin Beckner Clayton Abell Wallace Bowers Sonia Andrango Bryan Crino Justin Begley Mickey Jacob Greg Brackin Karen Jaroch Sylvia Berrien C. John Melendez Ivanhoe Brown Commissioner Lesley “Les” Miller Joan Brown Commissioner Sandra Murman Alvin Burns Kathleen Shanahan Dara Chenevert Councilmember Mike Suarez Katharine Eagan Tammy Fries Board Members Absent (2) Kemly Green Councilmember Eddie Vance Henry Marr, Jr. Commissioner Stacy White Sandra Morrison Lena Petit Gabriel Quiñones Ruthie Reyes Burckard Norman Rivera Gisela Rivera-Rios Steve Rosenstock Keith Sanders Marco Sandusky Jeanie Satchel Jeff Seward Daniel Silva Michael Stephens Doug Speta
Others Present David Smith, GrayRobinson Yvette Hammett, The Tampa Tribune Caitlin Johnston, Tampa Bay Times Sarah McKinley, MPO Mitch Perry, Florida Politics James Saunders, 5118 N 56th Street John Andrews, New Flyer Sharon Calvert John McAuley, 100 North Tampa St. Althea Paul, Vistra Communications
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Denise Young, Michael Baker International Todd Josko, Tampa, FL Deborah Andrango, HART Patron Lisa Barkovic, Holland & Knight Jeff Boothe, Boothe Transit Cons. Karl Koch, Holland & Knight Rich Gold, Holland & Knight Justin Day, The Advocate Group Jay Conner, Tampa Tribune Jerome Hope, 8435 Pebble Circle, Tampa, FL Jeneice Goodwin, 1424 Summer Gates Dr., Valrico Janice Jackson, 5702B Candlewick Ct, Tampa, FL Jimmy Lovell, 13251 Royal George Ave., Odessa, FL
Sign-in sheets are attached.
CALL TO ORDER AND PLEDGE OF ALLEGIANCE
The regular Board meeting was opened by Vice Chair Karen Jaroch at 9:04 a.m.
PLEDGE OF ALLEGIANCE
Pledge of Allegiance followed.
APPROVAL OF MINUTES
Director Jacob moved and Director Bowers seconded approval of the June 1, 2015, Regular Board meeting minutes. All Board members present voted aye. The motion carried unanimously.
PUBLIC INPUT ON AGENDA ITEMS (3 MINUTES PER SPEAKER)
No one signed up to speak on the agenda items.
VOTE ON HART BOARD APPOINTMENT TO MPO BOARD
Director Jaroch announced that HART has one appointment to the MPO Board of Directors, and one alternate. She indicated that with Mr. Josh Burgin’s resignation from the HART Board, a vote is required to fill in the MPO position.
Director Murman suggested deferring this appointment until the replacement for Mr. Burgin is appointed. She pointed out that Director Bowers, alternate to the MPO Board, is currently serving as voting member.
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Director Miller remarked that the rationale behind having alternates is to have them step in when a vacancy arises. He suggested voting Director Bowers as permanent appointment to the MPO Board of Directors.
Director Bowers expressed his interest in the MPO Board appointment.
Director Miller made a motion to appoint Director Bower as voting member to the MPO Board of Directors. Director Jaroch seconded. All Board members present voted aye. The motion carried unanimously.
Director Crino noted that the MPO Board member position is very important in coordinating different transportation objectives and agendas. He thanked Director Bowers for his service in that capacity.
Director Shanahan suggested to delay appointment of MPO Board Alternate until the Gubernatorial appointment is made.
PROCLAMATIONS
Proclamation Honoring Minority Enterprise Development (MED) Week - August 25-28, 2015
Mr. Marco Sandusky, Senior Manager of EEO and Community Programs, introduced the proclamation. He added that the MED week theme this year is connecting business with opportunities. Mr. Sandusky remarked that MED week is an excellent opportunity for HART to meet minority businesses and to educate them about DBE certification.
Proclamation Honoring ADA 25th Anniversary
Director Murman presented a commendation to HART in honor of the ADA 25th Anniversary. On the 25th Anniversary of the Americans with Disabilities Act, the Hillsborough County BOCC recognized HART for its steadfast efforts to provide all people with equal access to transportation.
PRESENTATION
Transit Development Plan (TDP) Update and Community Involvement
Mr. Sandusky and Mr. Justin Begley, Senior Planner, presented this year’s update of the 10-year TDP and the open houses HART will be hosting this summer, in conjunction with GO Hillsborough, to receive community input on the transit plan. A full copy of the presentation is available upon request from the Clerk of the Board at [email protected].
Director Shanahan inquired about percentage of increase year to year going into services.
Mr. Jeff Seward, Chief Financial Officer, responded that staff captures increases mainly in ad valorem, together with ridership, fare revenues, and federal formula funding increases totaling 5%.
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Director Beckner inquired about an average budget increase over the past 10 years.
Mr. Seward responded that over the last three years the average has been 11%, prior to that, from FY2008-to now about 4% due to the downturn.
Director Beckner remarked that 5% increase seems to be a little aggressive approach.
Mr. Seward said for the five-year financial plan we have 5% growth built in. He indicated that the same level of growth, at 5% level, is projected for the TDP, but it can be moderated and adjusted as staff starts to see the property evaluations for next fiscal year.
Director Beckner said, in his opinion, HART should plan more conservatively, to avoid any negative effects to the services in the future in case of another downturn.
Mr. Seward said HART has a percentage of this component dropping into the fund balance.
Director Crino pointed out that the TDP is a guide on how HART will manage its services going forward, and not a detailed budget exercise. He said the purpose of the TDP is to prioritize service assuming the budget stays the same over the next fiscal year. Director Crino remarked that, in his opinion, the Board members should not be caught up in the budget discussion at this point.
Director Jacob agreed that putting the plan in place with the ability to be flexible enough to adjust as budget increases is a critical part of strategic process. He added accurate predictability is very important in the planning process.
Director Jaroch inquired about the property appraiser estimate of ad valorem increase.
Mr. Seward responded that the estimate is 7.4%.
Director Jaroch agreed that HART needs to have revenue benchmarks for the TDP, and in the past, the agency was able to meet those benchmarks.
Ms. Katharine Eagan, Chief Executive Officer, stated that HART anticipates and hopes to work closely with GO Hillsborough and leverage possible funding that the City and the County may have under this initiative to help them with their strategies, and pulling together the fully integrated network. She remarked that HART is at the critical point now, staff wants to make sure the information they are taking out shows reasonable and strong investment with the status quo funding, as well as how HART makes this investment to come up with a community-driven network.
Director Beckner said he was pleased by the coordination efforts between HART and the GO Hillsborough initiative, which gives him comfort that everyone is on the same page compared to 2012. He inquired about the difference in funding for status quo and vision plans.
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Mr. Sandusky responded that staff will provide more specific information on a later date. He indicated that the key difference in the funding strategies is the assumption of $30 million of annual additional funding.
Director Beckner inquired if $30 million will fully fund the vision plan.
Ms. Eagan commented that the unconstrained vision plan as presented last year projected $60-$90 million investment annually, which will allow to double absolute bus miles and van service, factored in park and rides, and parking garages. She indicated that there is still a gap of what could be funded under the GO Hillsborough plan and the unconstrained HART vision plan without a financial target.
Director Beckner asked how the additional $30 million would increase the HART fleet.
Ms. Eagan said HART presumes addition of a van facility to move the van fleet and expand the bus fleet. She said staff will provide more information in the CEO weekly report this week.
Director Beckner inquired about reasonable expectations for the public for implementation of the plan. He indicated that people will be asking for addition of services that they will start paying for in 2017.
Ms. Eagan explained that the full implementation of the plan would take 10 years. She added that the lump sum of $30 million annually will be split between operations and capital. Ms. Eagan explained that it takes a year and a half to purchase a bus, and leasing buses is not practical due to maintenance factors. She stated that if the funding would be made available in January 2017, staff would place a bus order, find private contract solutions through the period until the agency can add buses to the fleet. Ms. Eagan remarked that in 2017, the public would see express growth, van growth, and big investment in technology, working with TBARTA to use vans to be the seed until the buses are available. She stated that staff will take year by year investment expectations to the TDP outreach sessions. Ms. Eagan indicated that HART needs to hear from its constituents, those who use the system now and those who plan to use it in the future, what is the most important for them to happen fastest, and the sequencing of new service implementations. She added that staff plans to present to the Board in September a year by year project list, based on the public input.
Director Murman remarked that since she has been appointed to the HART Board of Directors, she has been asking for a vision plan, and this was a great start. She noted that there is huge growth in apartments in Westchase, however, she saw that this area is still not populated with transit on the vision plan maps. Director Murman mentioned that during the GO Hillsborough sessions the public expressed interest for flex service from South Tampa to Hyde Park to help relieve the parking issues. She inquired how much P3 (Public Private Partnership) can be structured into HART strategic planning.
Ms. Eagan reported that Councilmember Suarez is working with SoHo vendors. She announced that the rebranded in-town trolley is rolled out that day, which will give ability to provide more flexible service due to vendors paying for the service. Ms. Eagan said HART has a solicitation
1-5 HART Board of Directors Regular Board of Directors Meeting Minutes July 20, 2015 Page ~ 6 out for partnering with taxi services to alleviate the unmet need on the van side; and by the end of this fiscal year the first mile-last mile solicitation will be released.
Director Murman inquired how much operating funding will be needed if $30 million is invested in infrastructure.
Ms. Eagan said staff will provide this information on a later date. She noted that currently roughly a third goes into capital, and two thirds of funding stays in operation.
Director Murman pointed out that among comments received through GO Hillsborough was the perception of empty buses, especially in South Tampa. She inquired if there is an ongoing analysis to determine if smaller fleets could be used on certain routes.
Ms. Eagan indicated that the biggest expense running smaller vehicles are cost for operators and mechanics, so smaller vehicles do not save money. She added that it is a balance of perception and the actual cost. Ms. Eagan said there should be a certain level of frequency guaranteed for the transportation to be reliable. She remarked that staff will put together an overview of the cost associated with running smaller buses versus large buses. Ms. Eagan said first mile-last mile initiative will help to provide valuable service too.
Director Murman stated that there is a perception that HART is not efficient due to empty buses and lack of service in some of the county areas. She announced that there is going to be an additional 100 meetings for GO Hillsborough. Director Murman suggested HART coordinates meetings with GO Hillsborough initiative to avoid confusion among the public.
Mr. Sandusky said staff has been coordinating with GO Hillsborough.
Director Shanahan inquired if the HART vision plan was adjusted post GO Hillsborough meetings.
Mr. Sandusky responded that the presented vision plan incorporates input from 36 GO Hillsborough meetings.
Director Shanahan noted that as HART raises expectations for additional services, it is important for people to know what additional services would look like. She added that HART needs to be clear on what services are currently provided and what the new plan would look like. Director Shanahan said collecting e-mails and data from the outreach meetings is critical. She pointed out that people want to be supportive as well as knowledgeable, and HART needs to be held accountable to those expectations. Director Shanahan added she would like to know how many people attend the meetings.
Director Jacob noted that communications plan is critical for success, since perception is reality.
Director Jaroch said she was very impressed with the first look at the TDP. She noted the new service for commuters and a lot of circulators, addressing many needs of the community. Director Jaroch remarked that she would like to see data on productivity in the future.
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Director Melendez noted that the TDP is one of the most important documents for HART. He remarked that the presented update is clear, well-articulated, and it is a leadership document. Director Melendez pointed out that this TDP update has a specific list of projects with graphics; and it shows the public that HART is a good steward of taxpayers’ dollars. He said now the public is looking for the county leaders to articulate what will be done with the balance of the funding.
Director Crino spoke about importance of service reliability if it is a major means of transportations. He indicated that as a status quo plan, HART will identify core routes and services and will make a promise over the long term to those who rely on buses as a primary way of transportation to have this service there so that people can make life and employment choices.
Chair Suarez said HART does a TDP update every year because conditions change on a yearly basis. He noted that there are aspirational parts to this, and elements that are required by federal and state guidelines. Chair Suarez indicated that HART is looking at pilot projects, public private partnerships that would help the neighborhoods and vendors and hopefully will be a great success. He pointed out that the private partners always look for money, businesses do not go into partnerships with HART unless they see reliable dollars for them.
Director Miller noted that one of the criticisms that GO Hillsborough received so far is that the plan focuses primarily on roads. He indicated that it is important that in the additional 100 meetings the public sees that HART put together a plan that is ongoing and dependent on funding sources. Director Miller said that it is important that every aspect of transportation is involved.
Director Melendez pointed out that it will be important to show the alternative of what happens if one does not vote.
Director Murman spoke about importance of articulation of status quo versus a fully funded plan. She pointed out that HART has no meetings planned for Westchase.
Mr. Sandusky said it is one of the opportunities for a joint meeting with GO Hillsborough.
ACTION ITEMS
Director Miller moved and Director Beckner seconded approval of the action items: a. Resolution #R2015-07-15 ~ Authorizing the Chief Executive Officer to Award a Contract to Presidio Networked Solutions, Inc. for Hardware, Software, and Professional Services for the HART Enterprise Critical Network Infrastructure Upgrades in an Amount Not-to- Exceed $980,000 2-1 b. Resolution #R2015-07-16 ~ Authorizing to Ratify the Settlement Agreement with Amalgamated Transit Union Local 1593 (“ATU”) in Case Nos. CA-2012-012, AF-2014-004, and BP-2014-006 and CB-2012-016, 39 FPER 175 (2012) and Authorizing the Chairperson of the Hillsborough Transit Authority (HART) Board of Directors and the Chief Executive Officer to Execute the Settlement Agreement with ATU Following its Ratification by ATU
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c. Resolution #R2015-07-17 ~ Authorization for Board Member’s Travel
d. Resolution #R2015-07-18 ~ Authorizing the HART Board Chair to Sign the Addendum to the Interlocal Agreement for the Addition of the Hillsborough County School Board to the Hillsborough County Metropolitan Planning Organization
e. Resolution #R2015-07-19 ~ Certifying the Proposed Ad Valorem Tax Millage Rate for the Fiscal Year 2016 Budget
All Board members present voted aye. The motion carried unanimously.
Director Crino left at 10:31 a.m.
CHAIR’S REPORT
Chair Suarez reported that at the November 5 meeting, the PLG will receive feedback from the public, a good solid plan for the Commissioners to rely on to make a decision. He encouraged HART Board members to get actively involved, ask questions, and discuss concerns to be as well informed as possible.
CHIEF EXECUTIVE OFFICER’S REPORT
Ms. Eagan referred the Board members to their packets for the Response to Requests from HART Board Members report.
Ms. Eagan said the Joint Executive Committee meeting for PSTA and HART was held in June, and the next one is scheduled for August 31. She noted that one of the items discussed was development of a unified legislative agenda. Ms. Eagan said HART MPL Committee is scheduled to meet on August 17 and the Board’s comments will be solicited during the August 3 regular Board meeting to further discuss at the Committee level.
Ms. Eagan reported that Mr. Seward has been working on securing more revenue, and HART now has an agreement with the Citygroup for excess capacity at the park and ride at Hidden River, with $180,000 over the next five years. She added that Mr. Seward also secured another $500,000 with DOT for the regional fare project. Ms. Eagan stated that MegaBus is willing to sell their excess capacity coming to downtown Tampa. She said that HART patrons will be able to board these premium buses near Mango Walmart stop to ride to Downtown.
Ms. Eagan reported that HART successfully wrapped up the FTA triennial review, with recommendations to faster spend the grant money and address the downtown trolley fare. She pointed out that the InTowner is currently on detour while the Harbour Island bridge is being rebuilt. Ms. Eagan stated that at the completion of the construction in January, staff will unveil a marketing campaign of the new vehicle, new route, fare free. She explained that the City underwrites the cost of this service.
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Ms. Eagan said that for the third year in a row, HART has received a top transit industry award for its outstanding accomplishments in governmental budgeting.
Ms. Eagan stated that HART revenue from advertising has increased. She said HART is ready for hurricane season, having held a tabletop exercise since HART is a critical component in evacuating the community in case of emergency.
Director Beckner left at 10:35 a.m.
LEGISLATIVE UPDATE
Federal Legislative Update
Mr. Rich Gold, Holland & Knight, provided a political overview of federal legislative activities and developing the federal budget for fiscal year 2016. He noted that on October 1, the two-year budget deal negotiated by the President and the Congress to do away with sequestration will expire. Mr. Gold said this situation is creating a fair amount of friction to figure out whether sequestration should be considered for the next period of six to seven years of the 10-year budget previously negotiated period, or given that the budget deficit has shrunken significantly, whether sequestration should be done away with and have another budget deal that includes some mandatory spending reductions in order to allow some growth in the defense budget and domestic discretionary spending. He pointed out that the Democrats are in the minority in both the House and the Senate; the Senate democrats have prevented any federal appropriations bills from coming to the Senate floor this year so far until there is parity between defense and domestic discretionary. Mr. Gold said another government shutdown is not expected this year with neither party having it in its interests. He reported that on the transportation side, legislators are dealing with reauthorization. Mr. Gold commented that the Senate will bring to the floor this week a three-year reauthorization bill that would last through the next administration with about $50 billion in new revenue sources to offset the hole in the gas tax due to the fact that people buy less gasoline. He pointed out that these are one-time sources of funding and there is uncertainty whether it will get through the Senate. Mr. Gold stated that a short-term patch is expected through the end of the calendar year, because it would take longer to negotiate a bigger bill. He said that Holland & Knight, on HART’s behalf, will be coordinating with the House Transportation Infrastructure Committee and four members from the Florida Delegation making sure that the House is looking at additional funding for buses for midsize systems. Mr. Gold indicated that there is a possibility of a tax extenders bill. He said a lot of the alternative fuel tax credits are to be renewed and currently the Senate is proposing to renew those for two years, the current year and the year forward, until the next President.
Mr. Jeff Boothe, Holland & Knight, stated that the Administration has already indicated they are willing to sign that extended bill. He said another challenge for the Congress on both sides is whether to augment or replace the gas tax. Mr. Boothe added that there is nothing that establishes a long-term sustainable funding future for the program, because the only options at this time are to increase the gas tax or find an alternative, such as a vehicle miles tax, recognizing the Oregon program which would capture information through transponders on vehicles at gas pumps. He pointed out that the gas tax has not been able to cover the cost of the program since 2008, and one
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of the challenges going forward is to find an interim sustainable and reliable solution until a long- term solution is identified for future funding of programs. Mr. Boothe remarked that right now, it seems that the political will is around general fund transfers rather than identifying long-term funding sources. He said that the Senate is going to do a status quo bill, they do not intend to make any changes to MAP-21. Mr. Boothe stated that the House is looking at discretionary funds on bus program, based on average fleet age, so the agencies that have vehicles over 12 years of age will qualify for funding. He pointed out a downside of the program that penalizes those who are funding bus replacement, and rewards those who do not have a funding source to do bus replacements. Mr. Boothe commented that currently there is no program for facilities, but Congress is trying to find more money to fill in the bus and bus facilities formula program. He noted the inconsistency that the small Bus Rapid Projects are funded through the Small Start Program on the capital side and yet those projects do not qualify for state of good repairs funding. Mr. Boothe commented that this matter is being under review with consideration of the options to go back to before MAP-21 definition of fixed guideway and eligibility for fixed guideway modernization. He said it is also recognized that with the growing number of BRT projects funded through Small Starts the capital funding should be paying for the maintenance of that capital after seven years of operation.
Director Murman inquired if HART has any requests for BRT for Small Starts Program. She asked if HART should keep a request in all the time in case they allocate the money.
Mr. Boothe commented that given the growth of the BRT program, it is very important to look at the criteria for what it takes to be a corridor-based bus project. He noted that among other changes in the guidelines coming out early next month are warrants that are based on the capital cost of a project. Mr. Boothe explained that if an agency has “X” amount of riders in the corridor, three out of the six criteria get an automatic medium rating. He indicated that HART BRT planned projects could qualify provided that they meet other elements of the criteria. Mr. Boothe noted that a higher cost share of the federal government for the current 50/50 split for New Starts projects is considered. He added that it would be the opportunity to get more federal dollars because of the lower capital cost of the project; and HART needs to look at it from a planning standpoint going forward as it is looking to expand the BRT system.
Director Murman pointed out that this is an area where she always thought HART had potential and opportunity for revenue. She suggested that HART have a request in Small Starts for BRT all the time.
Mr. Boothe stated that one of the coalitions he leads has been strongly advocating for “a program of interrelated projects”; and there is one system that would be the guinea pig for implementing this program. He explained that now if an agency has a package of Small Starts projects, it can show them in a long range transportation plan as capital dollars to match the federal dollars, and put together a program that looks at ridership to see how the effect would be system wide. Mr. Boothe noted that HART TDP combined with GO Hillsborough is great start. He added that there is some preparation that could be done in anticipation of potential new revenues that allows discussion about what the opportunities might be to match some of the projects with federal funds. Mr. Boothe stated that Small Starts is not as arduous as the New Starts program; it is a three- to five-year program, and requires a local match to be in place.
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Ms. Lisa Barkovic, Holland & Knight, reported that at this point in the budget development process, both the Senate and the House Appropriation Committees have worked out Transportation and HUD budgets for the upcoming fiscal year. She added that the funding levels between the House and the Senate are very similar to each other but they are about $400 million less than last year. Ms. Barkovic said for transit formula grants both the House and the Senate are providing about $8.6 million. She indicated that the main difference between the bills is that the House is only funding TIGER at $100 million and the Senate fully funds TIGER at $500 million, but the Senate made a cut to the New Starts Program, the capital investments grant program. Ms. Barkovic stated that the Senate will be providing funding for existing full funding grant agreements, and providing only additional limited funding for the other proposed Small Starts projects that are out there. She added that Holland & Knight sent letters to the Senate Appropriations Committee urging them to provide enough money that the President has requested in his budget to honor not only those existing FFGAs (Full Funding Grant Agreement) but the other ones in the pipeline at the time.
Mr. Boothe said both Committees decided, based on constraints they had in the funding, to make cuts in anticipation of a budget deal that would provide more resources that would allow them to add back those monies by the time they went to conference. He reported that State Safety Oversight has been delayed, with current deadline in the end of September. Mr. Boothe commented on the proposed rule in the bus program for evaluating of new buses, taking them to testing that they must pass before an agency can acquire them. He spoke about a new handbook for pre-award and post-award audits and getting clarification of the subcomponent on how to calculate the Buy America number and to get more transparency. Mr. Boothe pointed out that there is concern among some transit properties about release of the information that historically has been proprietary.
Director Shanahan inquired if Holland & Knight’s top priority is to identify opportunities of revenue for HART, not only to keep them apprised of federal policy changes.
Ms. Barkovic responded that their job is to present opportunities for major funding things that are coming down the pike, whether it is more long time funding like Small Starts or New Starts.
Director Shanahan inquired if there is a KPI for identifying federal funding for HART.
Ms. Barkovic stated that after MAP-21, the discretionary grant program went away. She said there are no opportunities for any transit agency across the country to reapply for additional bus and bus discretionary funding. Ms. Barkovic pointed out that her team was successful a year and a half ago on ferry funding that came through HART.
Mr. Boothe echoed the comments that there are only two discretionary programs left in the whole program, which are TIGER and capital investment grants; everything else in the transit program is formula. He indicated that one of the reasons to focus on the bus and the bus facilities program is that combined state of good repairs money would bring more federal dollars to HART.
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Director Jaroch pointed out that at the last meeting, the Board members were talking about some constraints associated with HART being recipient of federal monies and the ways HART’s hands are tied, for example being prevented from parking HART buses at County facilities.
Ms. Eagan said HART staff discussed this matter with FTA staff and there is apparently not an impediment to do so. She added that HART staff has been working actively with County staff identifying locations to add space for vehicles.
State Legislative Update – End of Session Summary
Mr. Justin Day, The Advocacy Group, provided a summary of legislative decisions passed during the session that would impact HART. He thanked for the opportunity over the last three years to represent HART in Tallahassee.
Director Shanahan left at 11:10 a.m.
Director Murman left at 11:10 a.m.
Mr. Day indicated that since The Advocacy Group has come on board about three years ago, they have seen a tremendous stride in the relationships that have been built in Tallahassee between HART and members of the delegation and leadership. He added that, in his opinion, the reality for transit in general is that there is going to be more work done to be successful. Mr. Day then provided a quick overview of the 2015 session, with 1,754 bills filed this year and 231 of them passed, which is a record low of 13% over the last decade. He stated that the directive from the HART Board was to find an appropriation for the farebox project. Mr. Day reported that his team and Ms. Eagan began meeting with members of the delegation in the county, Secretary Steinman at FDOT, the delegation staff member leadership in Tallahassee, and the Senate Appropriations Subcommittee on Transportation and Economic Development to request funding. He noted that the efforts did not result in funding appropriation this year, however, it was the first time that HART legislative support team had gone on an offensive measure to get funding for HART. Mr. Day said The Advocacy Group members also identified some of the obstacles that HART has in Tallahassee when it comes to farebox funding, and can continue to strategize on how to work around those obstacles, work with individuals in Tallahassee to become successful. He spoke in more detail about the government accountability bill that would have set onerous standards on HART with some of those standards would have been new accounting and auditing changes, and would have prohibited any public money to be used for staff bonuses. Mr. Day indicated that The Advocacy Group members met with most of the delegation and the leadership in the county and the delegation helped out and amended the bill. He gave highlights of the special session, when the team was working on a proactive way to try to find appropriations for HART. Mr. Day provided an example of working with Senator Simpson’s office, Representative Ray’s office and Commissioner Putnam’s office to put CNG language into the appropriations bill. He added that this language would have allowed public agencies to be the first in line for an additional $250,000 of any encumbered funds from the natural gas rebate program. Mr. Day said that Commissioner Putnam’s office got this language in the appropriations bill, but the Governor vetoed the language and it is no longer in the final product. He remarked that The Advocacy Group worked with Senator Brandes and Leader Young on a first-mile last-mile transportation disadvantaged program
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throughout special session to find an appropriation. Mr. Day said while the program got in the house bill towards the end of the session, the Senate pulled it. He noted that there are 250 days until the first Committee week of the 2016 session, and it is important to set legislative priorities for HART.
Director Jaroch inquired about the reason the Senate pulled the funding request for the first-mile last-mile pilot program.
Mr. Day responded that it was a new development, and the Senate was not ready to pass it. He said next year there will be another chance.
Director Jaroch pointed out that HART had five items on the legislative priorities list and none of them passed. She noted a $600,000 request for funding of BRT that came from the County. Director Jaroch inquired if The Advocacy Group were aware of that request. She remarked that better coordination is needed between HART and the County in the future.
Mr. Day said he was made aware during the second week of the special session that the County requested this funding, and offered legislative support to the County and HART. He indicated that if HART works with the County and other agencies on funding requests, it would lead to a much higher rate of success.
Director Jaroch inquired if Mr. Day heard from the Senate about attempts to merge HART and PSTA this year.
Mr. Day responded that there were no such discussions held.
Chair Suarez invited Mr. Day to attend the Joint Executive Committee meeting of HART and PSTA scheduled for August 31.
GENERAL COUNSEL REPORT
Mr. David Smith, GrayRobinson, did not have a report.
STATUS REPORTS
Chair Suarez referred the Board members to the materials in the packets.
PUBLIC INPUT REGARDING GENERAL CONCERNS
Mr. Henry Marr, ATU 1593, commented that the Board approved the settlement agreement and hopes that staff could expedite the checks to the Union members. He indicated that some of the proposed options in TDP look like returning to the service levels HART used to have in the past. Mr. Marr suggested considering Route 36 on Dale Mabry for BRT-type of service. He noted that additional garages may present scheduling issues for employees. Mr. Marr spoke about overtime challenges and need of more vacation time.
1-13 HART Board of Directors Regular Board of Directors Meeting Minutes July 20, 2015 Page ~ 14
Ms. Genese Goodwin, 1424 Summer Gates Dr., Valrico, thanked staff for addressing her previous concerns. She noted that many things were to be improved so that paratransit service is reliable for people with disabilities, to help them to be independent. Ms. Goodwin spoke about her experience picking up her child from a day care.
Mr. Jimmy Lovell, 13251 Royal Georgia Avenue, Odessa, said he was a former HART Board member, and thought things would be better. He remarked that pursuing a job opportunity, he moved to the Eagles and understood that his transportation options would be limited. Mr. Lovell said he was frustrated about no changes toward better enhanced transportation. He indicated that some bus drivers drop blind customers at wrong stop locations and put them in jeopardy. Mr. Lovell challenged the Board members to spend a week riding the bus.
Director Miller left at 11:26 a.m.
Chair Suarez said several Union representatives signed up to speak. He asked to address additional issues to those already brought forward by their fellow-member.
Mr. James Saunders, President of ATU 1593, thanked for passing the Resolution 2b. He said ATU feels that they were overly penalized for simple things. Mr. Saunders addressed the low morale in the Maintenance Department due to poor equipment. . Chair Suarez asked for a specific example and if the policies are incorrect or not being followed.
Mr. Saunders stated that the policies are being changed, and certain language in the contract that makes things more difficult.
Chair Suarez suggested bringing forward those policies and procedures that the Union finds are not meeting the needs in order to deliver the services so that they can be addressed on the Board level.
Mr. Saunders said there is funding available for the Maintenance building repair, but no work is done.
Mr. Alvin Burns, Director of Contracts and Procurement Administration, reported that an Architect and Engineer of Record have done preliminary design for the roof of the building and the solicitation will be released before the start of the next fiscal year. He added that HART has hired Ash Engineering to help HART Capital Development group with the development of the scope of work and independent cost estimate for repairs of the HM/PM buildings. Mr. Burns reported that it should be done by the end of 2015, and in the first quarter of 2016 an A&E firm will be hired to do the design.
OLD BUSINESS
There was no old business.
1-14 HART Board of Directors Regular Board of Directors Meeting Minutes July 20, 2015 Page ~ 15
NEW BUSINESS
Director Jacob requested that staff forward the copy of the presentation to all Board members, together with the TDP outreach meetings schedule.
ADJOURNMENT
The meeting adjourned at 11:35 a.m.
Councilmember Mike Suarez, Chairperson HART Board of Directors ATTEST
Commissioner Sandra Murman, Secretary HART Board of Directors
David L. Smith, Esquire HART Board General Counsel
1-15
BOARD COMMITTEE TRANSMITTAL
TO: MEMBERS OF THE HART BOARD
FROM: LENA PETIT, CLERK OF THE BOARD
DATE: JUNE 15, 2015
RE: Approval of Revisions to HART Board Policies: • Resolution #R2015-08-20 ~ Approval of Revisions to HART Board Policies: Section 100 – HART Organization • Resolution #R2015-08-21 ~ Approval of Revisions to HART Board Policies: Section 200 – Public Access and Information • Resolution #R2015-08-22 ~ Approval of Revisions to HART Board Policies: Section 400 – Employment Policies • Resolution #R2015-08-23 ~ Approval of Revisions to HART Board Policies: Section 600 - Operational
Finance, Governance, and Administration Committee Meeting of June 15, 2015
HART Board Chair Suarez appointed Directors Melendez and Jacob as temporarily voting members to the FGA Committee for the purposes of the quorum.
Voting Committee Members Present: Vice Chair Crino, Directors Bowers, Jacob, Melendez, Shanahan (via phone), Suarez, and Vance Voting Committee Members Absent: Chair Jaroch, and Directors Beckner and Murman
Committee Recommendation: The Committee reviewed this action item and voted unanimously to advance it to the full HART Board of Directors with annotation of changes (see Attachments I and II).
Attachments: I. Memorandum from General Counsel dated July 20, 2015 – Revisions to HART Board Policies (Sections 100, 200, and 600) II. Memorandum from General Counsel dated July 6, 2015 –HART’s Ethics Policies Annotated (Section 400) III. Resolution #R2015-08-20 with Exhibit A, #R2015-08-21 with Exhibit B, #R2015-08-22 with Exhibit C, & #R2015-08-23 with Exhibit D IV. Exhibit E – Proposed Table of Contents V. Committee Agenda Report 2-1 ATTACHMENT I 401 EAST JACKSON STREET BOCA RATON SUITE 2700 FORT LAUDERDALE POST OFFICE BOX 3324 (33601-3324) GAINESVILLE TAMPA,FLORIDA 33602 TEL 813-273-5000 JACKSONVILLE FAX 813-273-5145 KEY WEST gray-robinson.com LAKELAND
MELBOURNE
813-273-5166 MIAMI NAPLES [email protected] ORLANDO MEMORANDUM TALLAHASSEE TAMPA
TO: HART Board of Directors CLIENT-MATTER NO.: 551050-1
CC: Katharine Eagan, CEO Marco Sandusky, Ethics Officer Lena Petit
FROM: David L. Smith
DATE: July 20, 2015
SUBJECT: Revision to HART Board Policies
This is a summary of the Board Policy provisions being proposed for Board approval at the July 20, 2015 Board Meeting. The changes to policies relate to Section 100 – HART Organization, Section 200 – Public Access and Information, Section 400 – Employment Policies and Ethics and Section 600 – Operational Guidelines. It was evident from the discussion at the Finance, Governance and Administration Committee (FGA) that the provisions in Sections 100, 200 and 600 are fairly straightforward and do not appear to be controversial. As such, it may be possible that the intent of the Board will be to move to approve the changes in those sections through one motion and have further consideration or deliberation with regard to the changes to Section 400. As such, this memorandum summarizes the changes in the three “non-controversial” sections and will summarize Section 400 separately.
I. Section 100 – HART Organizational Policies
These changes update the organizational chart to reflect: (a) seven county appointees rather than six; (b) change the office location from 21st Avenue to 7th Avenue; and (c) create a Final Order Index to reflect the current basis on which orders are filed. Previously, HART used a subject matter index and is switching to a numerical numbering system to keep the final orders in a numeric sequence. The public can still find information on a subject matter search basis by working with the staff who is instructed in these changes to assist the general public in locating the appropriate final orders.
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HART Board of Directors July 20, 2015 Page 2
II. Section 200 – Public Access and Information
Section 210.02 changes the meetings to monthly rather than quarterly with a minimum of ten monthly meetings a year as opposed to meeting at least quarterly.
Pursuant to Section 210.03 notice of special meetings are now given by the HART Clerk rather than the secretary and flexibility is provided for the HART Clerk to use measures that in the Clerk’s judgment are adequate to provide each board member notice.
Section 210.04 makes the same modification with regard to emergency meetings, with notice being provided by the HART Clerk in a manner that the Clerk judges to provide adequate notice to board members. The requirement that a major newspaper be notified simultaneously has been deleted.
Section 220.01(1) changes the format for meeting notice. Substantive requirements remain essentially the same.
III. Section 600 – Operational Policies
Section 600.10(2) indicating that violations by employees of Chapter 600 would result in discipline up to discharge has been deleted. This is because these policies already exist in standard operating guidelines promulgated as part of the general staff information rather than board policies and do not have to be reiterated as board policies.
Section 610.10 dealing with the Smoking Policy has been deleted in its entirety because it is addressed in other operating guidelines delivered to employees.
Section 610.20 dealing with oral, written and electronic communications has been deleted in its entirety because these provisions are either addressed in the standard operating guidelines or in the changes of Section 400.
Section 610.30 dealing with the use of other equipment and facilities has also been deleted in its entirety because it is contained in standard operating procedures or has been added to Section 400.
Old Section 620.10 is now new Section 610.10 and deals with fare structure and fare change policy. The reference to special charter services has been deleted due to the fact that it is addressed elsewhere.
In new Section 610.10(4) public participation is dealt with in a more straightforward manner indicating that HART shall solicit and consider public comment before instituting any fare change except on experimental and emergency services. The elaboration of the notice to be
# 5985065 v1 GRAYROBINSON PROFESSIONAL ASSOCIATION
HART Board of Directors July 20, 2015 Page 3 provided has been deleted. The fact that information may be available in other languages has also been deleted because that is also part of standard HART policy.
Old Section 620.20, new Section 610.20 simply elaborates the factors considered for route and service modifications essentially codifying the standard operating guidelines already in existence. The notice provisions deleted from the previous section are elaborated in detail in this section which is why they could be deleted in the previous section.
Section 630.10 dealing with customer compliments, complaints and incidents has been deleted in its entirety since they are addressed elsewhere in HART’s standard procedures.
Old Section 630.20 has been changed to Section 620.10 dealing with public information. The request for public records as identified was deleted because this organizational function does not exist under the Human Resources department. Those records exist in the locations within the organization that maintain them.
Section 640.10 dealing with bomb and terrorist threats and 640.20 dealing with hurricane evacuation procedures have been deleted in their entirety because they are contained elsewhere in standard policies and do not need to be reiterated in board policies.
Section 650.10, Trespass Policy, has been deleted in its entirety because it is addressed elsewhere in standard operating procedures and pursuant to applicable law and is recommended for deletion from board policies.
Old Section 660.10 is now new Section 630.10 dealing with ADA paratransit policy. The policy is tied to the fact that HART will meet the requirements of the Americans with Disabilities Act of 1990 at a minimum and additional elaboration has been deleted because the act itself changes over time and there could be the possibility of having provisions that would then not be in compliance with the ADA and it is not an appropriate operational policy to have inconsistent provisions that conflict with applicable law.
Old Section 680.10 is now new Section 640.10 and deletes all of the provisions dealing with Charter Services except for the fact that HART will comply with the Federal Transit Administration Final Rule 73 contained at F.R. 2326 on Charter Services. That is, reference is made to applicable law as opposed to an elaboration that may conflict with that law, as it may be amended from time to time. jsl
# 5985065 v1 ATTACHMENT II 401 EAST JACKSON STREET BOCA RATON SUITE 2700 FORT LAUDERDALE POST OFFICE BOX 3324 (33601-3324) GAINESVILLE TAMPA, FLORIDA 33602 TEL 813-273-5000 JACKSONVILLE FAX 813-273-5145 KEY WEST gray-robinson.com LAKELAND
MELBOURNE
813-273-5166 MIAMI NAPLES [email protected] ORLANDO MEMORANDUM TALLAHASSEE TAMPA
TO: HART Board
CC: Katherine Eagan Marco Sandusky Sylvia Berrien Michael Stephens
FROM: David L. Smith
DATE: July 6, 2015
SUBJECT: HART’s Ethics Policies Annotated
This memo supplements the prior memo summarizing the changes proposed for the other policies being revised and covers Sections 400.01 General Provisions; 410.01 Professionalism and Professional Conduct; and 410.02 Employee Ethics and Conflict of Interests.
I. Section 400.01 General Provisions.
Subsections (1) through (6) contain definitions, indicate that all claims and complaints against employees are covered in Chapter 400 and that the hierarchy of authority in the invent of a conflict will be applicable law, the collective bargaining agreement and then the policies of Chapter 400. All employees are to read and understand the policies and to comply with them and cooperate in their enforcement. All employees will be provided copies and notification of the scope of such policies no later than 30 days of “employment in-processing”. Managers and Supervisors shall provide advice and guidance and lead by example.
Subsection (7) delineates the notification and reporting of violations. Violations shall be reported and both a telephone and web-based reporting system has been set up for that purpose. Notification of the Ethics Commission and/or HART Board is optional, but all criminal activity shall be reported to the appropriate law enforcement body with copies to the CEO. Subsection (8) and (9) identifies the disciplinary process and that violations can result in termination.
II. Section 410.01 Professionalism and Professional Conduct.
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HART Board July 6, 2015 Page 2
Subsection (1) states that professional conduct is required. Subsection (2) spells out the applicable standards, the managers advisory role and reliance on the chain of command to seek any needed clarification. Subsection (3) contains specific provisions governing physical and verbal conduct, the use of HART property and equipment and the limitations on personal use. There is also a specific provisions with respect to the obligations to maintain HART business and transactional records as required by promulgated guidelines.
III. Section 410.02 Employee Ethics and Conflicts of Interest.
Subsection (1) states the relationship of the HART Policies to the State Ethics Code and that anyone in doubt shall seek guidance. All employees are prohibited from having interests that will conflict with or impair the performance of their duties. This is also addressed in subsection (2)(b). Personal relationships between employees in a supervisory/subordinate relationship are prohibited.
Subsection (2)(a) addresses the limitations on and timing with respect to engaging in political activity. It requires notification of the CEO the earlier of: (i) commencement of fundraising; (ii) campaign committee formation; or (iii) filing for office. The CEO determines whether that political activity will interfere with full discharge of such employee’s duties. Impairment of those duties can result in either termination or resignation. The subsection also addresses the ability to return to one’s prior position.
Subsection (2)(c) describes the questionnaires and statements applicable for the effectuation of adequate disclosure. Subsection(2)(d) requires that those documents be updated in certain instances.
Subsection (2)(e) addresses the gift policies and mirrors the Florida Ethics Code at Chapter 112 and incorporates the requirements of FTA Circular C 4220.1F.
Subsection (2)(f) limits doing business with HART for two years post employment. Subsection (2)(g) codifies the anti-nepotism policy of Florida Statutes. Subsection (2)(h) creates the “cone of silence” during procurements and subsection (2)(i) requires disclosure by any employee that believes that “they may possibly be facing a conflict of interest”.
# 5959927 v1 ATTACHMENT III RESOLUTION NO. #R2015-08-20
A RESOLUTION OF THE HILLSBOROUGH TRANSIT AUTHORITY (HART) FOR APPROVAL OF REVISIONS TO HART BOARD POLICIES: SECTION 100 - HART ORGANIZATION
WHEREAS, HART has determined a need to update Board policies to reflect current practices and meet operational and legal requirements; and
WHEREAS, the Finance, Governance, and Administration Committee held a meeting on June 15, 2015, reviewed, and advanced the revisions to HART Board Policies to the HART Board of Directors;
NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT:
Section 1. The revisions to HART Policies Section 100 - HART Organization (Exhibit A), are hereby adopted.
Section 2. HART Policy Manual shall be revised accordingly to reflect the revisions.
Section 3. The revisions to HART Policy Manual will take effect on August 3, 2015.
Section 4. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the revisions to the policy manual.
Section 5. This resolution shall take effect immediately upon its adoption.
PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON AUGUST 3, 2015.
Councilmember Mike Suarez, Chairperson HART Board of Directors ATTEST:
Commissioner Sandra Murman, Secretary HART Board of Directors
David L. Smith, Esquire HART Board General Counsel
EXHIBIT A HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
100: HART ORGANIZATION 120: GENERAL ORGANIZATION OF HART
120.04 ORGANIZATIONAL CHART
HART’s Board, CEO and Senior Staff will be organized as follows:
HART Board of Directors
State of Florida: Appoints 2 Members Hillsborough County: Appoints 6 7 Members City of Tampa: Appoints 3 Members City of Temple Terrace: Appoints 1 Member
*See 120.02 (1)
CEO
Auditor General Counsel
Senior Staff and Other Staff Employees
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: 120.53 (2)(d)(4); 163.568(13) F.S.
EFFECTIVE DATE FOR REVISION: 09/22/0807/20/2015
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
100: HART ORGANIZATION 150: HART’S PRINCIPAL OFFICE
150.01 HART’S PRINCIPAL OFFICE
The main business office of HART is located at:
HART 4305 1201 E. 7th 21st Avenue Tampa, Florida 33605
and shall be open to conduct business from 8:00 a.m. to 5:00 p.m. weekdays, excluding holidays.
The CEO or the CEO’s designee, at HART’s address is HART’s agent for service of process for all matters relating to HART.
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: 163.568 F.S.
EFFECTIVE DATE FOR REVISION: 09/22/08 07/20/2015
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
100: HART ORGANIZATION 160: FINAL ORDERS INDEX
160.01 FINAL ORDERS INDEX
(1) HART Clerk shall maintain an official list of all final orders of HART, and shall maintain a subject matter index of these final orders pursuant to the retention schedule approved in accordance with applicable state law. All final orders of HART and the subject matter index of these final orders shall be available for public inspection and copying at no more than the cost of such copying.
(2) All HART final orders issued pursuant to section 120.565, Florida Statutes, and subsections (1), (2), and (3), of section 120.57, Florida Statutes, shall be indexed.
(3) All HART final orders shall be sequentially numbered as rendered using a twothree-part number separated by a dash with the first part before the dash indicating the year, and the second part indicating the month, and the third part indicating numerical sequence of the order issued for that year beginning with number one each new calendar year. HART’s designated prefix, which is “HART” (unless otherwise required by law), shall precede the two- part number.
(4) HART’s final order index shall be alphabetically arranged by main subject headings taken from the Florida Statutes index, when applicable. The applicable titles of citations of the Florida Statutes construed within the final order may determine the main subject headings and subheadings in the index. Main subject headings shall be all capital letters and shall be flush left on the page followed by relevant subheadings which shall be initial caps and lower case letters indented. Subheadings and sub-subheadings may be taken from the text of the
Florida Statute being construed. Subheadings and sub-subheadings at equal indentations shall be HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
100: HART ORGANIZATION 160: FINAL ORDERS INDEX
160.01 FINAL ORDERS INDEX (cont’d)
alphabetized. The numbers of the final orders shall be listed sequentially in an indentation immediately below the applicable subheading. Cross references shall be used to direct the user to subject headings which contain the relevant information. Related key words (specific words, terms, and phrases) and common and colloquial words shall be listed and cross referenced to the appropriate main subject headings.
(5) The main subject headings shall be consulted by HART’s indexer and subsequent similar entries shall be indexed under the existing appropriate heading. The index shall be cumulative, and shall be updated and made accessible to the public at least every 120 days. New main subject headings will be added when necessary.
(63) The HART Clerk shall assist the general public in using HART’s subject matter index and locating HART final orders.
(74) HART shall maintain and store its final orders and order index at the main business office of HART.
(8) HART shall use a format substantially similar to the following format for its final orders:
Petitioner, ) Final Record No. vs. ) Final Order No.(e.g., HART 99-1)
Respondent, )
Statement of the Case and Statement of Recommended Order if Applicable HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
100: HART ORGANIZATION 160: FINAL ORDERS INDEX Findings of Fact
160.01 FINAL ORDERS INDEX (cont’d)
Conclusions of Law
Statement of Order
Done and Ordered this ______day of ______, 20__.
HILLSBOROUGH TRANSIT AUTHORITY
______By:______/s/ ______
Date Chair
Rendered this ______day of ______, 20__.
______
HART Clerk
Copies furnished to:
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: 120.53 F.S.
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
100: HART ORGANIZATION 160: FINAL ORDERS INDEX
PROPOSED EFFECTIVE DATE: 09/22/08UDPATE 07/20/2015
HART Clerk: ______
RESOLUTION NO. #R2015-08-21
A RESOLUTION OF THE HILLSBOROUGH TRANSIT AUTHORITY (HART) FOR APPROVAL OF REVISIONS TO HART BOARD POLICIES: SECTION 200 - PUBLIC ACCESS AND INFORMATION
WHEREAS, HART has determined a need to update Board policies to reflect current practices and meet operational and legal requirements; and
WHEREAS, the Finance, Governance, and Administration Committee held a meeting on June 15, 2015, reviewed, and advanced the revisions to HART Board Policies to the HART Board of Directors;
NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT:
Section 1. The revisions to HART Policies Section 200 - Public Access and Information (Exhibit B) are hereby adopted.
Section 2. HART Policy Manual shall be revised accordingly to reflect the revisions.
Section 3. The revisions to HART Policy Manual will take effect on August 3, 2015.
Section 4. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the revisions to the policy manual.
Section 5. This resolution shall take effect immediately upon its adoption.
PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON AUGUST 3, 2015.
Councilmember Mike Suarez, Chairperson HART Board of Directors ATTEST:
Commissioner Sandra Murman, Secretary HART Board of Directors
David L. Smith, Esquire HART Board General Counsel
EXHIBIT B HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
200: PUBLIC ACCESS AND INFORMATION 210: MEETINGS
210.02 REGULAR MEETINGS
Regular meetings of HART shall be held monthly at least ten months a year quarterly at such times and places as may be determined from time to time by the Board.
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: 163.568(2) F.S.
PROPOSED EFFECTIVE DATE: 09/22/08 07/20/2015
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
200: PUBLIC ACCESS AND INFORMATION 210: MEETINGS
210.03 SPECIAL MEETINGS
(1) Special meetings of HART may be called at any time by the Chair of the Board, or by the
Vice Chair in the absence of the Chair and by the Secretary in the absence of both the Chair and
Vice Chair or by the CEO or HART employee designated by the CEO to act in the CEO’s absence.
(2) Notice of each Special Meeting shall be given to each Board member by the Secretary
HART Clerk of the Board in the manner as, in the Secretary’s HART Clerk’s judgment, will constitute adequate notice to each Board member in compliance with applicable law. The
Secretary is specifically authorized to give notice of any such Special Meeting by leaving a telephone message at the place of business of each Board member in conjunction with one or more of the following methods of delivering a hard copy: hand delivery, facsimile, or e-mail.
(3) It is the responsibility of each individual Board member to furnish the Secretary HART
Clerk with their business address, business telephone number, facsimile number, and e-mail address for the purpose of leaving notice of such special meeting calls.
(4) Notice for Special Meetings may be waived by any Board member who shall sign a written waiver of notice. Said waiver of notice may waive notice of time and place only or of time, place and subject matter.
(54) The notice of a Special Meeting to the public and to the Board members shall include the time, place, and subject matter of the meeting. No business shall be transacted at such special meeting save that specified in the notice, unless each absent member has waived notice of subject matter. HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
200: PUBLIC ACCESS AND INFORMATION 210: MEETINGS
210.03 SPECIAL MEETINGS (cont’d)
(6) The Secretary shall provide a report to the Board at the beginning of the Special Meeting, along with documentation, of the means by which actual notice to the public and to Board members was confirmed and an explanation of efforts made to such Board members whose actual notice cannot be confirmed.
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: 120.53(1)(a); 163.568(2) F.S.
EFFECTIVE DATE FOR REVISIONS: 09/22/08 07/20/2015
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
200: PUBLIC ACCESS AND INFORMATION 210: MEETINGS
210.04 EMERGENCY MEETINGS
(1) Notwithstanding the provisions of sections 210.02 and 210.03 herein, the Board may hold emergency meetings for the purpose of acting on emergency matters affecting the public health, safety, or welfare.
(2) HART shall provide such notice as is reasonable under the circumstances. At least one major newspaper of general circulation within the regional transportation area shall be notified in advance, in writing, of the time, date, place and purpose of the emergency meeting.
(3) Notice of an Emergency Meeting shall be given to each Board member by the Secretary of the BoardHART Clerk or CEO in the manner as, in their judgment, will constitute adequate notice to each Board member in compliance with applicable law. The Secretary HART Clerk or
CEO is specifically authorized to give notice of an Emergency Meeting to all Board Members in the manner as, in their judgment, will constitute adequate notice to each Board member in compliance with applicable law by transmitting a facsimile copy and by leaving a telephone message at the place of business of each Board Member.
(4) HART shall take only such action necessary to protect the public interest required by the emergency.
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: 120.525; 163.568(2) F.S.
EFFECTIVE DATE FOR REVISION: 03/05/1207/20/2015
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
200: PUBLIC ACCESS AND INFORMATION 220: NOTICE
220.01 NOTICE OF PUBLIC MEETINGS, HEARINGS, OR WORKSHOPS
(1) Notices
(a) Except in the case of an Emergency Meeting, HART shall give at least seven (7) days public notice of any public regular, special or informational meeting, hearing, or workshop.
(b) Such notice shall state the date, time and place of the meeting, hearing, or workshop, a brief description of the purpose and the address where interested persons can write or call to obtain a copy of the agenda.
(c) The notice shall be in substantially the following form:
NOTICE OF PUBLIC MEETING, HEARING, OR WORKSHOP The Hillsborough Transit Authority (HART) announces a public meeting, hearing, or workshop to which all persons are invited. DATE AND TIME: ______PLACE: ______PURPOSE: ______AGENDA/GENERAL SUBJECT MATTER TO BE CONSIDERED: ______A copy of the agenda may be obtained by writing to: HART, 1201 East 7th Avenue, Tampa, Florida 33605; or by contacting HART’s Administrative Office at 813-623-5835384-6552. Pursuant to the provisions of the Americans with Disabilities Act, any person requiring special accommodations, please contact HART’s Administrative Office at 813-623-5835384-6552. If you are hearing or speech impaired, please contact HART by calling the TDD (813) 626-9158. Section 286.0105, Florida Statutes, provides that if a person decides to appeal any decision made by a board, agency, or commission with respect to any matter considered at a meeting or hearing, he or she will need a record of the proceedings, and that, for such purpose, he or she may need to ensure that a verbatim record of the proceedings is made, which record includes the testimony and evidence upon which the appeal is to be based. MEETING NOTICE
HILLSBOROUGH TRANSIT AUTHORITY (HART)
MEETING NAME
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
200: PUBLIC ACCESS AND INFORMATION 220: NOTICE
DATE START TIME
PLACE
A copy of the agenda may be obtained by writing to HART, 1201 East 7th Avenue, Tampa, Florida 33605; or by contacting HART Clerk of the Board at 813-384-6552.
Pursuant to provisions of the American with Disabilities Act, any person requiring special accommodations to participate in this meeting is asked to contact HART Clerk of the Board at 813-384-6552 at least seven days before the meeting. If you are hearing or speech impaired, please contact HART by calling the TDD (813) 626-9158.
Section 286.0105, Florida Statutes, provides that if a person decides to appeal any decision made by a board, agency, or commission with respect to any matter considered at a meeting or hearing, he or she need a record of proceedings, and that, for such purpose, he or she may need to ensure that a verbatim record of the proceedings is made, which record includes the testimony and evidence upon which the appeal is to be based.
(2) Meetings Open to the Public
Meetings, hearings, and workshops of HART shall be open to the public, as provided by law, and the Board shall establish such reasonable rules, as it deems desirable to enable members of the public to be heard on any matter coming before the meeting. HART shall have the discretion to restrict or limit public participation in such meetings, hearings, and workshops, in a reasonable manner as provided by law.
(3) Public Records
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
200: PUBLIC ACCESS AND INFORMATION 220: NOTICE (a) All minutes and budget records of HART shall be deemed public records and shall be made available to the public, to the extent required by law. The Board of Directors authorizes the CEO or the CEO’s designee to establish operating procedures for providing public records pursuant to Chapter 119, Florida Statutes, and protecting from disclosure those documents made confidential under state or federal law. These operating procedures shall include training and internal controls appropriate to ensure compliance with Chapter 119, Florida Statutes, and other applicable law, and a schedule of reasonable charges for providing access to documents and copies in compliance with state law. HART shall have the right to restrict distribution of records, as provided by law.
(4) Types of Meetings
(a) A meeting, for the purpose of notice herein, is limited to a gathering for the purpose of conducting public business by the Board.
(b) A workshop is a gathering where Board members, or a person(s) designated by the
Board, may be present at the meeting for any legal purpose, but at which time no official votes are to be taken or policy adopted.
(c) For the meetings of those committees that do not include any Board members or that include only one Board member, such as any employee relations committee and citizen/consumer committee, notice of such committee meetings shall be the minimum amount of notice required by law, such as posting reasonable advance notice at each HART office. HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
200: PUBLIC ACCESS AND INFORMATION 220: NOTICE
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: Ch. 119; 120.53(1)(a); 286.011 F.S.
EFFECTIVE DATE FOR REVISION: 03/05/12 07/20/2015
HART Clerk: ______
RESOLUTION NO. #R2015-08-22
A RESOLUTION OF THE HILLSBOROUGH TRANSIT AUTHORITY (HART) FOR APPROVAL OF REVISIONS TO HART BOARD POLICIES: SECTION 400 – EMPLOYMENT POLICIES
WHEREAS, HART has determined a need to update Board policies to reflect current practices and meet operational and legal requirements; and
WHEREAS, the Finance, Governance, and Administration Committee held a meeting on June 15, 2015, reviewed, and advanced the revisions to HART Board Policies to the HART Board of Directors;
NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT:
Section 1. The revisions to HART Policies Section 400 – Employment Policies (Exhibit C) are hereby adopted.
Section 2. HART Policy Manual shall be revised accordingly to reflect the revisions.
Section 3. The revisions to HART Policy Manual will take effect on August 3, 2015.
Section 4. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the revisions to the policy manual.
Section 5. This resolution shall take effect immediately upon its adoption.
PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON AUGUST 3, 2015.
Councilmember Mike Suarez, Chairperson HART Board of Directors ATTEST:
Commissioner Sandra Murman, Secretary HART Board of Directors
David L. Smith, Esquire HART Board General Counsel
EXHIBIT C HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 400: GENERAL PROVISIONS
400.01 GENERAL PROVISIONS
(1) The provisions contained within this Chapter 400 apply to all claims, complaints and
charges against an employee made by another HART employee or official.
(2) If any portion of these Employment Policies conflicts with an applicable portion of an
applicable law or applicable Bargaining Agreement, the provisions of the law shall be controlling
and to the extent that no conflict exists between the law and the Bargaining Agreement, the
Bargaining Agreement shall be controlling over the terms of these policies.
(3) All HART employees shall read, understand and comply with policies approved by the
HART Board and policies and procedures issued by HART management, to use the resources
available for guidance and assistance, to complete all training necessary to meet work responsibilities, and to cooperate with any investigations concerning violations of policies or ethics.
(4) Managers and supervisors shall provide timely advice and guidance to employees on ethics, policies and compliance concerns. Managers and supervisors will lead by example, assure compliance with all laws and policies, encourage employees to seek advice before action, consult with the designated staff member or appointed officer, implement control measures to detect risks, and take prompt action to correct problems.
(5) Within thirty (30) days of employment in-processing or within thirty (30) days after any
policy or policy revision has been approved by the HART Board and distributed, HART
employees will be given a copy of the policies and understand they are expected to comply with
the employment policies in Chapter 400. HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 400: GENERAL PROVISIONS
400.01 GENERAL PROVISIONS (cont’d)
(6) Definitions The CEO shall designate the appropriate staff person(s) to serve the
functions of HART’s Ethics , Equal Employment Opportunity, Disadvantaged Business
Enterprise, and Americans with Disabilities Officer. The CEO shall also designate staff, as
necessary, to meet all state and federal or other requirements.
(7) Reporting/Notification
(a) Reporting Violations. If there is a violation of any HART policy, the alleged
violation shall be immediately reported in writing to the employee’s supervisor(s) and/or
to the staff member designated to handle such violations. The supervisor or staff
designee shall ensure that the appropriate investigation is conducted and will be
responsible for the interview, investigation, and will report to the CEO or designee.
(i) Telephone and Web-based Reporting System. Employees may report
alleged violations to HART’s Fraud and Ethics hotline. The system allows complaints to
be made anonymously and information on how to access the hotline shall be contained
within the HART Employee Handbook.
(b) Policy Violations – Duty to Report Non-Criminal Activity. Any employee
who has personal and factual knowledge that an employee or HART official has violated
any HART policy, other than such criminal violations described below, MAY also report
the alleged violation or wrongdoing immediately to:
(i) The Florida Commission on Ethics (if appropriate), and / or
(ii) The entire HART Board and the Secretary to the HART Board in writing. HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 400: GENERAL PROVISIONS (06/23/05 Revised to conform with Florida State law.)
(c) Policy Violations – Duty to Report Criminal Activity. If an Employee has
personal and factual knowledge that a HART employee or HART official has violated a
400.01 GENERAL PROVISIONS (cont’d)
criminal law or participated in the violation of a criminal law, the Employee SHALL
report those facts to the appropriate law enforcement officials. If an Employee has no
personal or factual knowledge, but is informed by any person, that he or she has personal
and factual knowledge that a HART employee or HART official has violated any
criminal law or participated in the violation of any criminal law, the Employee shall
instruct said person to report those facts to the appropriate law enforcement officials.
The employee with such knowledge shall also immediately report said facts to:
(i) The CEO, in writing.
(ii) If that person has reason to believe that the CEO is personally involved in
the violation or wrongdoing, the employee shall notify, in writing, one or
more of the agencies or persons set forth in (b) above.
(8) Discipline. The appropriate designated staff person shall make findings and shall
recommend appropriate measures based upon said findings. The Human Resource Manager or
such person designated by the CEO shall carry out those recommendations.
(9) Any violation of these employment policies shall be subject to discipline up to and
including termination. HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 400: GENERAL PROVISIONS
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: 163.567(12); 163.568(2)(k); 768.28; 768.301 F.S.
EFFECTIVE DATE FOR REVISION: 09/22/0807/20/15
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM
410.01 PROFESSIONALISM AND PROFESSIONAL CONDUCT
(1) Policy Statement
Professional conduct is required to ensure that all employees promote a positive image of
HART in the community and create a positive, productive work environment. Therefore, it is the
policy of HART that all job-related activities be conducted consistent with professional
standards, which respect both the integrity and dignity of individual employees and members of
the public.
(2) Professional Standards
(a) Professionalism requires that all employees be responsible, reliable, sensitive,
courteous, respectful and cooperative to and with each other and the public. All employees shall
consistently behave in accordance with these expectations and carry out their responsibilities
with integrity and impartiality while maintaining the necessary level of confidentiality required
by applicable laws and policies. Professionalism also includeincludes high standards of ethical
conduct requiring that employees avoid any conflict of interest between HART duties, private
activities and outside business interests and avoid speech or behavior that is likely to create an
appearance of impropriety.
(b) Managers and supervisors shall provide timely advice and guidance to employees
on ethics, policies, and compliance concerns. Managers and supervisors will lead by example,
assure compliance with all laws and policies, encourage employees to seek advice before action,
consult with the designated staff member or appointed officer, implement control measures to
detect risks, and take prompt action to correct problems. Any doubt in interpreting and applying HART Clerk: ______# 5800781 v2 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM
410.02 EMPLOYEE ETHICS AND CONFLICT OF INTERESTS
(1) Policy Statement
(a) As a public agency, HART requires that all employees be law-abiding, honest and trustworthy. HART will accept nothing less than the highest standards of ethical conduct from its employees, consistent with the code of ethics of the State of Florida (Chapter 112, Florida
Statutes) and the advisory opinions rendered in respect thereto. (“State Ethics Code”). The
requirements of the State Ethics Code establish the minimum requirements for all HART
employees. HART policies and the HART Policy Manual establish other requirements that must
be complied with by all employees even if more stringent than the requirements of the State
Ethics Code. To the extent any employee is in doubt with regard to the applicable standard, they
are obligated to discuss the matter with their immediate supervisor who shall pursue the matter
up the chain of command as far as necessary to get a clear and direct answer.
(b) HART prohibits employees from having direct or indirect interest, financial or
otherwise, or to engage in any business transaction, charitable or professional activity or incur
any obligation of any nature that is in substantial conflict with or can impair the proper discharge
of their public duties. These policies are intended to provide overall guidance. Such conflict or
impairment includes prohibited personal relationships between employees who are in a
supervisory/subordinate relationship with one another. Such requirements are in employee
policy and or standard operating procedures.
HART Clerk: ______# 5800782 v2 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM
410.02 EMPLOYEE ETHICS AND CONFLICT OF INTERESTS (cont’d)
(2) Requirements
(a) Political Activity. Employees who intend to seek election to and hold public
office shall notify the CEO of their intentions no later than the earlier of: (i.) commencement of
fundraising; (ii.) or campaign committee formation; or (iii.) filing for office. If the CEO
determines that the employee’s candidacy will interfere with the full discharge of the
employee’s duties or that the employee’s holding public office will interfere with the full
discharge of the employee’s duties, said employee will be grantedeither resign from the
employee’s position at HART or seek to obtain a leave of absence without the loss of position
for the term of the office, unlesspursuant to HART Leave Policy, section 5.2 of
the HART Employee Handbook. Unless otherwise provided pursuant to the existing leave of
absence policy or pursuant to a collective bargaining agreement, such an employee shall not be
guaranteed the ability to return to the position such employee holds at the time the employee
decidesit determines to seek elective office, or any other position at HART. Unless specifically
provided to the contrary in the leave of absence policy or in a collective bargaining agreement,
such employee shall not be entitled to a leave of absence if the CEO makes a specific
determination that granting such a leave would impose an undue hardship on HART.
HART Clerk: ______# 5800782 v2 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM (b) Conflicting Outside Interests. Employees may not engage in any outside
professional, business or employment activity or have any financial or other personal interest,
direct or
410.02 EMPLOYEE ETHICS AND CONFLICT OF INTERESTS (cont’d)
indirect, which is incompatible or conflicts with the proper discharge of their official
duties, would tend to impair independence of judgment or action in the performance of their
duties or would interfere with the safe and proper performance of job responsibilities at HART
410.02 EMPLOYEE ETHICS AND CONFLICT OF INTERESTS (cont’d)
or otherwise violate the standard of conduct for public employees identified under Florida
Statutes §112.313. In no event shall such employee identify him or herself as an employee of
HART or act in any manner which would confuse the public with regard to such employee’s
capacity such that it is clear that such employee is not acting in any capacity as a representative
or employee of HART in its separate professional, business or employment activities described
herein.
(c) Disclosure Questionnaires and Statements. All HART employees involved
with financial or procurement recommendations and/or decisions of HART are required to
complete HART’s form: Board Member/ Employee Disclosure Questionnaire and Statement
form, which is to be reviewed and approved by the employee’s supervisor and, submitted to the
HART Ethics Officer. All HART Chiefs and procurement employees are also required to file the
Ethics Form I (Statement of Financial Interest) with the Florida Commission on Ethics and/or
HART Clerk: ______# 5800782 v2 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM Supervisor of Elections, in accordance with state law. Other employees may be required to file
the Ethics Form I as determined by the CEO and/or Ethics Officer and State law as well as any
form required by State law, such as the Florida Commission on Ethics Form I (Statement of
Financial Interests). HART’s Board Member/Employee Disclosure Questionnaire and Statement
shall be submitted simultaneously to the Human Resources Department, the Florida Commission
on Ethics and the Supervisor of Elections. In the event said employee is the department head for
Human Resources, said form shall be filed with the Ethics Officer and the CEO. Any
relationship held by such employees that could be considered a potential conflict shall be
disclosed as part of HART’s Disclosure Questionnaire and Statement, including but not limited
to, second jobs, ownership of a business or rental properties, and/or having a business or
financial interest in any corporation, partnership, limited partnership, proprietorship, firm,
enterprise, franchise,
410.02 EMPLOYEE ETHICS AND CONFLICT OF INTERESTS (cont’d)
association, trust, self-employment or doing business in Florida. It shall be sufficient to establish
a business relationship by virtue of holding oneself as employed by or affiliated with any of the
aforementioned entities irrespective of whether actual compensation has been paid.
(d) Questionnaire Updates. Each employee required to fill out said HART
Disclosure Questionnaire and StatementEmployees shall also promptly complete a new Board
Member/Employee Disclosure Questionnaire and Statement and return it to the HART Ethics
Officer Human Resources Manager and/or other designated persons, if there
HART Clerk: ______# 5800782 v2 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM 410.02 EMPLOYEE ETHICS AND CONFLICT OF INTERESTS (cont’d)
is a change in an employee’s potential or actual conflict of interest status any time during
the course of their employment. Failure to do so within 4530 days of any change constitutes a
violation of this policy.
(e) Soliciting or Accepting Gifts.
(i) Pursuant to Section 112.313(2), Florida Statutes, no HART
employee and no HART Board Member shall solicit anything of
value to the recipient, including a gift, loan, reward, promise of
future employment, favor or service, when they know or with the
exercise of reasonable care should know, that it is given to
influence a vote or otheran official action.
(ii) No HART employee or Board Member shall accept any gift valued
at more than twenty-five dollars ($25.00) from any source
prohibited by Florida Statutes, Chapter 112 Code of Ethics or by
410.02 EMPLOYEE ETHICS AND CONFLICT OF INTERESTS (cont’d)
FTA Circular C 4220.1FE. Items below this value shall be
considered to be not substantial. No procurement employee can
accept any gift regardless of value from any source prohibited by
HART Clerk: ______# 5800782 v2 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM Florida Statute, Chapter 112, FTA Circular C4220.1E, other
applicable law or HART policy.
(iii) ‘Gift’ for purposes of this rule does not include: salary, expenses
and other employment payments; awards, plaques or similar items
given in recognition of service; food or beverage consumed at a
single sitting or event; items or personal favors obviously granted
as a result of family or personal relationships; the value of a 410.02 EMPLOYEE
ETHICS AND CONFLICT OF INTERESTS (cont’d)
as a result of family or personal relationships; the value of a function
which the employee or board member attends in his or her capacity
with HART; participation in trade or professional association
activities on behalf of and/or properly approved by HART; or
campaign contributions as allowed by applicable law.
(iv) Certain employees may, and all board members shall, also be
required to file a Florida Commission on Ethics Form 9 (Quarterly
Gift Disclosure) in accordance with FS §112.3148(4).
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: 163.567(12); 163.568(2)(k), F.S.; Sections 112.311 – 112.326, F.S;
HART Clerk: ______# 5800782 v2 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM FTA Circ. C 4220.1E; Equal Employment Opportunities Act of 1972,42 USCA 2000e; Age Discrimination in Employment Act of 1967 (AEDA), 29 USA 621-634; Age Discrimination Act of 1975, 42 USCA 6101-6107; Civil Rights Act of 1964, 42 USCA 2000e-2(m); Americans with Disabilities Act of 1990 (ADA), 42 USCA 12111-12117; 42 USCA 1983; 42 USCA 2000a-2000h-6
EFFECTIVE DATE FOR REVISION: 09/22/08
410.02 EMPLOYEE ETHICS AND CONFLICT OF INTERESTS (cont’d)
(f) Revolving DoorPost Employment Policy
No employee, shall do business with HART for a period of two (2) years after leaving HART’s
employment, shall do business with HART.
(g) Nepotism
HART’s employees shall comply with Chapter 112 Section 3135 of the Florida Statutes,
and all applicable interpretations there under, including the following:
(i) “A public official may not appoint, employ, promote or advance or
advocate for appointment, employment, promotion or advancement, in or
to a position in the agency in which he/she is serving or over which he/she
exercises jurisdiction or control any individual who is a relative of the
public official. An individual may not be appointed, employed, promoted
or advance in or to a position in an agency if such appointment,
employment, promotion or advancement has been advocated by a public
official, serving in or exercising jurisdiction or control over the agency,
who is a relative of the individual or if such appointment, employment,
HART Clerk: ______# 5800782 v2 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM promotion or advancement is made by a collegial body of which a relative
of the individual is a member…”
410.02 EMPLOYEE ETHICS AND CONFLICT OF INTERESTS (cont’d)
(ii) Public Officials, as defined by the law, include any HART employee who
has been given the authority to appoint, employ, promote or advance
individuals or to recommend individuals for appointment, employment,
promotion or advancement in connection with employment at HART.
(iii) As designated by the law, a relative of a public official is “…an individual
who is related to the public official as father, mother, son, daughter,
brother, sister, uncle, aunt, first cousin, nephew, niece, husband, wife,
father-in-law, mother-in-law, son-in-law, daughter-in-law, brother-in-law,
sister-in-law, stepfather, stepmother, stepson, stepdaughter, stepbrother,
stepsister, half-brother or half-sister.”
(h) Procurement Activities
During the time that HART is in the process of soliciting bids for goods or services, the procurement documents normally require interested parties to seek information solely from one designated person. No employee shall engage in communications with bidders or potential bidders outside of that process on the subject of a pending procurement.
(i) Disclosure and Consultation
HART Clerk: ______# 5800782 v2 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM Any employee who believes that they may possibly be facing a conflict of interest in the
performance of their duties shall immediately disclose such possible conflict and should make an
appointment and discuss the matter with the Human
410.02 EMPLOYEE ETHICS AND CONFLICT OF INTERESTS (cont’d)
appointment and discuss the matter with the Human Resources Manager or designeeEthics
Officer. If the Human Resources Manager or the Ethics Officer is the employee who believes
that he or she may possibly be facing a conflict of interest, said employee shall make an
appointment and discuss the matter with the CEO or the CEO’s designee. Failure to make such a
disclosure may be considered evidence of a willful violation.
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: 163.567(12); 163.568(2)(k) F.S.; Sections 112.311 112.326, F.S.; FTA Circ. C 4220.1E; Equal Opportunities Act of 1972, 42 USCA 2000e; Age Discrimination in Employment Act of 1967 (AEDA), 29 USA 621-634; Age Discrimination Act of 1975, 42 USCA 6101-6107; Civil Rights Act of 1964, 42 USCA 2000e-2(m); Americans with Disabilities Act of 1990 (ADA), 42 USCA 12111-12117; 42 USCA 1983; 42 USCA 2000a-2000h-6
EFFECTIVE DATE FOR REVISION: 09/22/0807/20/15
HART Clerk: ______# 5800782 v2
Summary report: Litéra® Change-Pro 7.5.0.26 Document comparison done on 5/8/2015 8:53:52 AM Style name: Default Style Intelligent Table Comparison: Active Original DMS:iw://GRDMS/TAMPA1/5800782/1 Modified DMS: iw://GRDMS/TAMPA1/5800782/2 Changes: Add 35 Delete 23 Move From 6 Move To 6 Table Insert 0 Table Delete 0 Table moves to 0 Table moves from 0 Embedded Graphics (Visio, ChemDraw, Images etc.) 0 Embedded Excel 0 Format Changes 0 Total Changes: 70
HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM these standards should be resolved by proceeding up the chain of command to seek guidance or
clarification.
410.01 PROFESSIONALISM AND PROFESSIONAL CONDUCT (cont’d)
(3) Additional Specific Prohibitions
(a) Physical and Verbal Conduct
It is essential that HART maintain a cooperative work environment that fosters
teamwork, collaborative problem solving and open communication through all levels of
the organization. To achieve these standards, HART expressly prohibits any unwelcome
physical or verbal conduct by any employee that substantially and unreasonably
interferes with an individual’s work performance or behavior that a reasonable person
would consider to be intentionally hostile and abusive. In addition, the knowingly or
recklessly making and/or perpetuating of defamatory statements or publishing of false
information concerning any customer, employee or other HART affiliated person and/or
engaging in any other actions, for a malicious purpose is strictly prohibited.
(b) Physical Property
All HART employees are responsible for protecting the physical assets owned or leased
by HART, such as facilities, equipment, and materials, from loss, theft or misuse. Misuse
includes, but is not limited to, damaging or improper/abusive use of such physical assets
as well as personal or non-HART related use, or permitting, participating or abetting such
misuse or the theft of HART physical assets.
410.01 PROFESSIONALISM AND PROFESSIONAL CONDUCT (cont’d)
HART Clerk: ______# 5800781 v2 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM (c) Intellectual Property
All HART employees must respect valid patent rights, copyrighted materials, and other
protected intellectual property rights of others by not reproducing, distributing or altering
such materials without license or permission of the owner.
(d) Computer and Other Information Systems
Based on an employee’s responsibilities, HART may provide employees with access to
410.01 PROFESSIONALISM AND PROFESSIONAL CONDUCT (cont’d)
(d) Computer and Other Information Systems
Based on an employee’s responsibilities, HART may provide employees with access to
e-mail, computers, personal digital assistants, printers, fax machines, telephones,
voicemail, wireless devices, other HART equipment and software. HART provides these
systems to enhance employee efficiency and expects employees will use these tools for
HART business. Employees who misuse information systems may lose access
privileges. HART prohibits the use of the systems for certain activities, including but not
limited to, any illegal activity, commercial or political uses, chain e-mail or virus hoaxes,
harassing or threatening communications, intentional concealment of identity, any form
of pornography, and excessive personal use. Such personal use shall be permitted only
as incidental to and shall not interfere with the normal course of HART’s business and/or
the employee’s work duties. Use of such systems, or HART’s other physical assets, for
any business, investment or other outside activity, for profit or otherwise, in which an
employee or contracting party is a member, shareholder, director, agent, representative,
HART Clerk: ______# 5800781 v2 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
400: EMPLOYMENT POLICIES 410: PROFESSIONALISM subcontractor or interested person is prohibited. Prohibited uses include, but are not
limited to, political activities, fundraising, charitable endeavors and other personal efforts
unrelated to such employee’s duties and responsibilities for HART.
(e) Record Keeping
HART Employees shall keep accurate records of all HART financial and business
transactions, ensuring that all costs are properly charged, and information records are
properly filed. HART employees involved in such transactions shall consult their
Department Head or their designee for proper records maintenance and retention
procedures, but in all events shall follow any guidelines in this regard established or
promulgated by their Department Head or HART.
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: 163.567(12); 163.568(2)(k) F.S.; Equal Employment Opportunities Act of 1972,42 USCA 2000e; Age Discrimination in Employment Act of 1967 (AEDA), 29 USA 621-634; Age Discrimination Act of 1975, 42 USCA 6101-6107; Civil Rights Act of 1964, 42 USCA 2000e-2(m); Americans with Disabilities Act of 1990 (ADA), 42 USCA 12111-12117; 42 USCA 1983; 42 USCA 2000a-2000h-6
EFFECTIVE DATE FOR REVISION: 09/22/0807/20/15
HART Clerk: ______# 5800781 v2
Summary report: Litéra® Change-Pro 7.5.0.26 Document comparison done on 5/8/2015 8:55:47 AM Style name: Default Style Intelligent Table Comparison: Active Original DMS:iw://GRDMS/TAMPA1/5800781/1 Modified DMS: iw://GRDMS/TAMPA1/5800781/2 Changes: Add 14 Delete 6 Move From 2 Move To 2 Table Insert 0 Table Delete 0 Table moves to 0 Table moves from 0 Embedded Graphics (Visio, ChemDraw, Images etc.) 0 Embedded Excel 0 Format Changes 0 Total Changes: 24
RESOLUTION NO. #R2015-08-23
A RESOLUTION OF THE HILLSBOROUGH TRANSIT AUTHORITY (HART) FOR APPROVAL OF REVISIONS TO HART BOARD POLICIES: SECTION 600 - OPERATIONAL
WHEREAS, HART has determined a need to update Board policies to reflect current practices and meet operational and legal requirements; and
WHEREAS, the Finance, Governance, and Administration Committee held a meeting on June 15, 2015, reviewed, and advanced the revisions to HART Board Policies to the HART Board of Directors;
NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY THAT:
Section 1. The revisions to HART Policies Section 600 - Operational (Exhibit D) are hereby adopted.
Section 2. HART Policy Manual shall be revised accordingly to reflect the revisions.
Section 3. The revisions to HART Policy Manual will take effect on August 3, 2015.
Section 4. Proper officers of the Hillsborough Transit Authority are authorized to do all things necessary and required in order to implement the revisions to the policy manual.
Section 5. This resolution shall take effect immediately upon its adoption.
PASSED AND ADOPTED BY THE BOARD OF DIRECTORS OF THE HILLSBOROUGH TRANSIT AUTHORITY ON AUGUST 3, 2015.
Councilmember Mike Suarez, Chairperson HART Board of Directors ATTEST:
Commissioner Sandra Murman, Secretary HART Board of Directors
David L. Smith, Esquire HART Board General Counsel
EXHIBIT D HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 600: GENERAL
600.10 SCOPE AND PURPOSE
(1) The purpose of this Chapter 600 is to establish policies and general procedures for the safe, convenient and effective operation of HART services and facilities in order to best serve
HART’s patrons, the taxpayers and the general public.
(2) Any employee who violates any provision of this Chapter 600 will be subject to discipline, up to and including discharge.
Specific Authority: 120.52(1)(b); 163.568(2)(k) FS. Law Implemented: 120.52; 163.568 FS.
PROPOSED EFFECTIVE DATE: 09/22/08 07/20/2015UPDATE HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 610: EMPLOYEES
610.10 SMOKING POLICY
(1) Policy Statement
HART recognizes that individuals working or visiting in HART buildings or vehicles or other space occupied by HART are entitled to an environment, which is reasonably free from contamination. It is HART's policy to prohibit all indoor smoking, which includes all in-vehicle and all in-equipment of any kind. Employees, patrons and members of the public will be permitted to smoke under limited conditions, consistent with the Florida Clean Indoor Air Act,
Florida Statute 386.201 through 386. Signs that can be easily read shall be placed in appropriate places in buildings and facilities as determined by the Safety and Security Officer or designated officer.
(2) Definition
Smoking shall mean possession of a lighted cigarette, lighted cigar, lighted pipe or any other lighted tobacco product or any other smoking device.
(3) Prohibitions
(a) Smoking is prohibited in areas which are enclosed under roof at HART owned and/or operated business offices and all transit transfer centers. This will include all hallways and corridors, all restrooms, the bus operator training room and the administrative reception area
(b) Smoking is prohibited in all HART revenue and non-revenue vehicles, which includes staff cars, vans, streetcars, trolleys, maintenance vehicles and buses. It is also prohibited in the fuel island and around flammable products; in HART's vehicle storage/yard
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610.10 SMOKING POLICY (cont’d)
area - east and west lots; and while performing job duties and while walking through HART’s vehicle storage/yard area.
(4) Smoking Areas
The designation or changing of the designation, of any smoking area shall be determined by the individual characteristics of the building or area, such as size, ventilation, the purposes for which it is utilized, and other criteria relating to public health, safety, and comfort. The CEO or the CEO’s designee, in accordance with this policy shall make this determination. A visit to designated smoking areas in no way relieves an employee of responsibility to promptly report for a scheduled work assignment.
Specific Authority: 120.52(1)(b); 163.568(2)(k) FS. Law Implemented: 163.568; 386.201 through 386, FS.,
EFFECTIVE DATE FOR REVISION: 09/22/08 07/20/2015 HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
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610.20 ORAL, WRITTEN AND ELECTRONIC COMMUNICATIONS (1) Policy Statement
The means for oral, written and electronic communication is each made available solely to serve the business purposes of HART. Any personal use shall be permitted only as incidental to and shall not be permitted to interfere with the normal course of HART's business. All such communications and evidence or traces of such communications are considered HART property and HART management reserves the right to review and/or archive all such communications, with or without notice to employees. There can be no expectation of privacy in the use of any means of communications available on, in or in connection with any HART facility, vehicle or equipment. Any use of such means for communication may be subject to public records requirements and any employee's use of such means for communications shall be an acceptance by that individual that such communications are public information. Each employee shall sign a statement acknowledging and accepting this policy.
(2) Telephone and Voice Mail Procedures
(a) Use of telephone equipment and voice mail for personal purposes are only allowed on breaks or lunch periods provided said use is within acceptable time limits.
(b) Numerous lines at HART are recorded and/or monitored to insure proper and acceptable communication, ascertaining that the standards of quality customer service are being met, and evaluating job performance. HART provides a “beep” tone on lines being recorded such as customer service, hot lines, radio communication channels, etc. However, lines may be
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610.20 ORAL, WRITTEN AND ELECTRONIC COMMUNICATIONS (cont’d) monitored without a “beep” tone. Employees concerned about their personal conversations being monitored should utilize the pay phones located throughout the buildings.
(c) All voice mail is subject to review and recording without notice to the employee or anyone else.
(3) E-Mail Procedures
(a) Electronic communication (E-Mail) is provided by HART for employees to conduct HART business and is encouraged when it results in the most efficient and/or effective means of communication.
(b) All electronic communications are part of the HART computer system and, therefore, are considered HART property. HART management reserves the right to review all electronic communications either through direct access or the use of archival data, with or without notice to employees. Deletion from an employee’s file does not constitute deletion from the archived files.
(c) The use of computer equipment may be monitored to identify potential abuses.
Employee use may be restricted, as necessary, to conform with HART guidelines. Retrieved communications may be used in disciplinary proceedings.
(4) Software and Computers
(a) HART provides software and computers for employees to conduct HART business. Use of the software and computers may be required to complete certain job functions
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610.20 ORAL, WRITTEN AND ELECTRONIC COMMUNICATIONS (cont’d) and in the continuous learning process of employee development. A principle aim of employee development is to improve computer skills in the present position as well as in an upgraded position. It is important that all employees recognize that the software and computers are only to be used for business purposes only.
(b) HART expressly prohibits the following use of HART provided software and computers:
• Duplication of copyrighted materials (software and programs) in violation of copyright laws; • Use of software and computers in any way to conduct or promote a private commercial enterprise; • Adding, moving, deleting or altering software without the permission of the Information Systems (IS) Division; • Loading personal or any other software without permission of the IS Division; • Giving, passing or transmitting user passwords (passwords are confidential) to
anyone without the permission of the IS Division.
(c) All software and computers are part of the HART computer system and, therefore, are considered HART property. HART management reserves the right to review all computer operations carried out either through direct access or the use of archival data, with or without notice to employees. Deletion from an employee’s file does not constitute deletion from the archived files.
(d) To accommodate security issues, the use of computer equipment may be monitored to identify potential abuses. Employee use may be restricted, as necessary, to HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
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610.20 ORAL, WRITTEN AND ELECTRONIC COMMUNICATIONS (cont’d) conform with HART policy. When necessary, records of unauthorized use may be retrieved for use in disciplinary proceedings.
(5) Internet/Intranet Procedures
(a) Internet/Intranet access is provided by HART for employees to conduct HART business and is encouraged when it results in the most efficient and/or effective means of gathering information or data. It is important that all employees recognize that the
Internet/Intranet is to be used for business purposes only.
(b) As a condition of providing Internet/Intranet access to its employees, HART places certain restrictions on usage and encourages usage for the following:
• To communicate with fellow employees, outside agencies and contractors regarding matters within an employee’s assigned duties; • To acquire information related to or designed to facilitate the performance of, regular assigned duties; • To facilitate performance of any task or project in a manner approved by an employee’s supervisor. (c) HART expressly prohibits use of the Internet/Intranet for the following: • Downloading and/or playing of Internet/Intranet games; • Dissemination or printing of copyrighted materials (including articles and software) in violation of copyright laws; • Sending, receiving, printing or otherwise disseminating any, out of the sunshine, confidential information of HART in violation of HART policy or proprietary agreements;
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610.20 ORAL, WRITTEN AND ELECTRONIC COMMUNICATIONS (cont’d) • Offensive or harassing statements or language including disparagement of others based on their sex/gender, color, race, national origin, age, disability, religion, veteran status or sexual orientation; • Sending or soliciting sexually oriented messages or images or seeking/soliciting sexually oriented information or activity; • Operating a business; usurping business opportunities; soliciting money for personal gain, outside business or other unauthorized activity or searching for jobs outside of HART; • Sending chain letters, gambling or engaging in any other activity in violation of local,
state or federal law.
(d) All Internet/Intranet communications are part of the HART computer system and, therefore, are considered HART property. HART management reserves the right to review all communications carried out either through direct access or the use of archival data, with or without notice to employees. Deletion from an employee’s file does not constitute deletion from the archived files.
(e) To accommodate security issues, communications may be monitored to identify potential abuses. Employee use may be restricted, as necessary, to conform with HART policies.
When necessary, records of unauthorized use may be retrieved for use in disciplinary proceedings.
Specific Authority: 120.52(1)(b); 163.568(2)(k), FS. Law Implemented: 163.568, FS.,
EFFECTIVE DATE FOR REVISION: 09/22/08 07/20/2015 HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
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610.30 USE OF OTHER EQUIPMENT AND FACILITIES
(1) Policy
All HART office equipment not covered elsewhere in this policy is also made available solely to serve the business purposes of HART. Any personal use shall be permitted only as incidental to and shall not be permitted to interfere with the normal course of HART's business.
There can be no expectation of privacy in the use of any such equipment, in or in connection with any HART facility, vehicle or equipment. Any employee’s use of any such equipment shall be an acceptance by that individual that any communications or information involved in such use is public information.
(2) Use of Such Other Equipment
The use of such HART office equipment, including but not limited to photocopy machines, fax machines, typewriters, computers, and telephones, is restricted to those employees specifically assigned to use such equipment. Employees are not permitted to use HART property such as stationary, letterhead, mail or facilities for personal use, outside business or other unauthorized activity. The misuse of HART property including money, facilities, equipment, supplies, mail services, telephones, fax, photocopiers, E-Mail, and motor vehicles is a serious offense and may have criminal implications.
(a) Photocopy Machine: Limited use of the copier machine at the cost of 15 cents per page for personal purposes is allowed on breaks or lunch periods provided said use is within acceptable time limits and does not interfere with the normal course of business. This money will
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610.30 USE OF OTHER EQUIPMENT AND FACILITIES (Cont’d) be paid directly to the Accounting Department. It is a violation of this policy if employees make copies of lewd, distasteful or suggestive literature; any item of a political nature; any copyrighted materials or any other materials deemed to be inappropriate by the appropriate supervisor.
(b) Facsimile Machine: Employees will be allowed limited use of the fax machine for personal purposes on breaks or lunch periods provided said use is within acceptable time limits and does not interfere with the normal course of business. Such local area personal faxes free of charge. If the personal fax is long distance there will be a cost of $1.00 per page.
Employees will be allowed to receive personal faxes under the same conditions for a fee of 15 cents per page. It is a violation of this policy if employees send or receive material that could be interpreted as lewd, distasteful or suggestive; any item of a political nature; any copyrighted materials or any other materials deemed to be inappropriate by the appropriate supervisor.
(c) Reimbursement to HART for the cost of equipment misuse will be required where applicable.
Specific Authority: 120.52(1)(b); 163.568(2)(k), FS. Law Implemented: 163.568, FS.,
EFFECTIVE DATE FOR REVISION: 09/22/08 07/20/2015 HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
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620610.10 FARE STRUCTURE AND FARE CHANGE POLICY
(1) Policy
The purpose of this policy is to establish guidelines for fare structure and changes.
(2) Fare Structure
HART shall maintain a fare system, which is easy for riders to understand and is
inexpensive and easy to administer. Basic adult fares are a feature of the fare structure. Premium
fares can be charged for premium and express services, transfer fees may be charged, discounts
may be established for youths, children, seniors, students, including adult students and people
who are disabled. Shuttles and circulators may have fares less than the basic regular adult fare.
The Board may establish tickets and passes in addition to cash fares, and they may have
discounts based on riding frequency. Special charter services have rates established to recover
expenses.
(3) Fare Recovery
The HART Board may set fare recovery goals from time to time which can be updated
through the annual budget process. Passenger fares collected will be reported to the HART
Board of Directors on a regular basis.
(4) Public Participation
(a) HART shall solicit and consider public comment before instituting any fare
change except on experimental and emergency services.
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610.10 FARE STRUCTURE AND FARE CHANGE POLICY (cont’d)
(ab) The HART Board of Directors shall conduct public hearings, as required by the
appropriate federal and/or state law or regulations. HART may conduct such additional public
hearings or meetings as the Board or the Executive Director Chief Executive Officer deem to be
appropriate. From
620.10 FARE STRUCTURE AND FARE CHANGE POLICY (cont’d)
information received from the hearings and other available sources, the Board may then
authorize any fare changes, consistent with this policy.
(b) HART shall solicit and consider public comment before instituting any fare
change except on experimental and emergency services.
(c) HART shall give reasonable notice and an opportunity for the public and HART
customers to comment on proposed changes. by each of the methods set forth below:
(i) Mandatory Notification Process.
• A notice will be published in at least one local newspaper of mass circulation announcing
HART’s proposed fares, the availability of more detailed information and the period of time
during which HART will accept comments;
• A public hearing will be authorized by the HART Board at least one month before the
public hearing and noticed to the public through the means set forth herein, at least two (2)
weeks before said public hearing; HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
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610.10 FARE STRUCTURE AND FARE CHANGE POLICY (cont’d)
• Posting notice at HART's Administrative and Operations Facilities and on
HART’s website.
• The notice will include statements that the public hearing location is accessible and to
contact HART to request information in an accessible format or other special accommodations.
620.10 FARE STRUCTURE AND FARE CHANGE POLICY (cont’d)
• Information may be made available in languages other than English, as
appropriate for the communities affected.
(ii) Additional Notice may occur through:
• Review and comment by the public, such as a survey or surveys and
reporting the results to the Board and the public;
• Running advertisements or additional notices in additional publications;
• Conducting Neighborhood/community based meetings.
• Other cost-effective methods of reaching the same population.
(d) HART accepts verbal testimony and/or written comments when public comment
is not directly presented to the HART Board at a hearing or meeting by the public. Such
comment will be presented to the Board in original or summarized form by staff for Board consideration.
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Specific Authority: 120.52(1)(b); 163.568(2)(k), FS. Law Implemented: 163.568; 286.011, FS.,
EFFECTIVE DATE FOR REVISION: 09/22/0807/20/2015
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620610.20 ROUTE AND SERVICE MODIFICATIONS
(1) Policy
The purpose of this policy is to allow HART to make route or service changes, additions, or deletions to increase the efficiency and/or safety of transit/paratransit operations in order to attain the goals established by the HART Board of Directors. It shall be HART’s policy that there will be public involvement solicited in connection with:
• Route elimination • New route creation • Reorganization of a route in which 25% or more revenue miles are adjusted to a different route • 25% or greater change in revenue hours and/or revenue miles • 20% or greater passengers required to transfer to make current trip • 25% or greater reduction in span • Any fare change changes affecting more than 25% of revenue route miles on a route, service or system as a whole, or 25% of riders on a route, service or system as a whole.
(2) Public Participation
(a) The HART Board of Directors shall conduct public hearings, as required by the appropriate federal and/or state law or regulations. HART staff may conduct such additional hearings or meetings as the Board or the CEO deems to be appropriate. From information received from the hearings and other available sources, the Board may then authorize any route and service additions, deletions, or changes consistent with this policy.
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600: OPERATIONAL ORGANIZATIONAL POLICIES 620610: OPERATIONAL CHANGES (b) HART will solicit and consider public comment before instituting a major reduction or change in a route or service, or any permanent modification of existing routes or services as identified above. Two (2) exceptions are experimental/pilot service and emergency services.
(i) Experimental/pilot service is service that is provided on a trial basis in order
to test out its operation or ridership.
620610.20 ROUTE AND SERVICE MODIFICATIONS (cont’d)
(ii) Emergency service changes are changes in routes or service frequencies
which may be necessitated due to a disaster which severely impairs public health
or welfare and safety; changes in access to public streets (such as street closures)
or the ability of HART vehicles to travel on public streets.
(c) HART shall give reasonable notice and an opportunity for the public and HART customers to comment on proposed changes by methods set forth under below:
(i) Mandatory Notification Process.
• For service changes and route modifications meeting public involvement criteria, A a notice will be published in at least one local newspaper of mass circulation and on HART’s web site announcing HART's proposed route or service change(s), the rationale for the changes, the availability of more detailed information and the period of time during which HART will accept comments; • A public hearing will be authorized by the HART Board at least one month before in advance of the public hearing and noticed to the public through
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600: OPERATIONAL ORGANIZATIONAL POLICIES 620610: OPERATIONAL CHANGES the means set forth herein, is to be at least two (2) weeks before said public hearing; • Notice will be posted at all HART's Administrative and Operations
Facilities.
(ii) Additional Notice may occur through: • Review and comment by the public, such as a survey or surveys and reporting report of the results to the Board and the public • Running advertisements or additional notices in additional publications • Conducting Neighborhood/community based meetings • Other cost-effective methods of reaching the same population.
620610.20 ROUTE AND SERVICE MODIFICATIONS (cont’d) (d) HART acceptsPublic verbal testimony and/or written comments when all public comment is not directly presented to the HART Board at a hearing or meeting by the public. Such comments will be presented to the Board in original or summarized form by staff for Board consideration.
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Specific Authority: 120.52(1)(b); 163.568(2)(k), F.S. Law Implemented: 163.568; 286.011, F.S.
EFFECTIVE DATEFOR REVISION: 09/22/08UPDATE 07/20/2015
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600: OPERATIONAL POLICIES 630: CUSTOMER RELATIONS
630.10 CUSTOMER COMPLIMENTS, COMPLAINTS AND INCIDENTS
(1) Policy
HART believes that the quality of service provided to our patrons is very important to the successful operation and continued growth of the system. HART requires an attitude of courtesy and professionalism from all employees, patrons, guests and invites.
(2) Customer Action Program
HART has instituted a formalized "Customer Action" program.
(a) Community Report forms, approved by the Risk Management Department, shall be used to record complaints, compliments, incidents and suggestions and any other type request from our patrons and others. The information is also utilized by the Risk Department to investigate potential litigation and the Safety and Security Department for safety/security concerns.
(b) The implementation of this program shall retain all privileges to which HART is entitled, such as Risk Management privileges.
(c) The results of this program will be summarized and reported to the Board on a regular basis.
(3) Service Suspensions
Service may be suspended for any passenger who is disruptive, violent or whose conduct, activity or language is discriminatory, harassing or threatens the safe operation of any HART
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630.10 CUSTOMER COMPLIMENTS, COMPLAINTS AND INCIDENTS (cont’d) vehicle or any other action deemed to be inappropriate by HART. Riders must adhere to the passenger guidelines listed in the service handbook and distributed at the eligibility meeting.
Repeated failure to do so may result in an interruption of service. The time frame for suspension of service will be determined by HART based on the severity of the behavior.
Specific Authority: 120.52(1)(b); 163.568(2)(k), FS. Law Implemented: 163.568, F.S.
EFFECTIVE DATE FOR REVISION: 09/22/08 07/20/2015 HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
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630620.2010 PUBLIC INFORMATION
(1) Policy
It shall be the policy of HART to make available or disseminate any and all non- privileged information of public interest relative to its operation.
(2) Procedure
In order that such information be as complete and accurate as possible, thereby assuring the public is knowledgeable of all the facts, HART has set forth the following procedure for distribution of all policy positions, statements and press releases or comments.
(a) Information requests from the media and/or general public shall be referred to the official spokesman as designated by the CEO.
(b) The Chair of the Board of Directors or the Chair’s designee, shall be the official spokesperson on all policy matters pursued or adopted by the Board.
(c) In the absence of the Chair, the Vice Chair shall be designated the official spokesperson.
(d) This is not to be construed as limiting Board members from making personal comment to the press or making personal response to public complaints such as occurs with elected officials who are appointed to the Board.
(e) The CEO of HART or his/her designee, shall be responsible for all press releases or public statements relative to the administration and operation of HART.
(f) Requests for public records will be handled through the Human Resources
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630620.2010 PUBLIC INFORMATION (cont’d)
(g) (f) Information obtained from any individual other than those listed above
shall not reflect the official position of the Board or the administration of HART.
Specific Authority: 120.52(1)(b); 163.568(2)(k), FS. Law Implemented: Chapter 119; 163.568, FS.,
EFFECTIVE DATE FOR REVISION: 09/22/08UPDATE 07/20/2015
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640.10 BOMB AND TERRORIST THREATS
(1) Policy Statement
It is HART's policy to:
(i) protect its employees, patrons and members of the public on HART's
property and using its equipment
(ii) protect its employees, patrons and members in potential danger because of
bomb and terrorist threats or similar involving HART's personnel, property or equipment.
(2) The Primary Objectives are:
(a) To require the maintenance of a bomb threat checklist.
(b) To require training of personnel who will use the bomb threat checklist.
(c) To require that personnel immediately report any such threats to, and seek guidance from the Sheriff's Department in unincorporated Hillsborough County or the City of
Temple Terrace or the City of Tampa Police Department within the City limits of Tampa.
Specific Authority: 120.52(1)(b); 163.568(2)(k), FS. Law Implemented: 163.568, FS.,
EFFECTIVE DATE FOR REVISION: 09/22/08 07/20/2015 HART Clerk: ______HILLSBOROUGH AUTHORITY POLICY MANUAL
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640.20 HURRICANE EVACUATION PROCEDURES
(1) Policy
The Hurricane Evacuation Plan shall be updated annually, in cooperation and coordination with the Emergency Operation Center (EOC), to provide guidance and instruction for the assistance of the citizens of Hillsborough County who need transportation during a hurricane threat. HART’s primary goals during an evacuation will be to evacuate hospitals and nursing homes located in high risk evacuation areas, or such other priorities as are assigned by the EOC. Evacuees will be transported to specified shelters and returned after the hurricane evacuation order has been lifted.
(2) Definitions
(a) Hurricane Watch
A “watch” means hurricane conditions are a real possibility for the areas designated.
(b) Hurricane Warning
When hurricane conditions are expected within 24 hours, a hurricane warning is issued.
(c) Evacuation Order
Orders to evacuate high risk areas could come at any time during the Watch or Warning.
(3) EOC
HART operates under the Hillsborough County Emergency Operations Center (EOC)
Plan in the event of a hurricane. This plan outlines all the steps the county offices should take to
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640.20 HURRICANE EVACUATION PROCEDURES (cont’d) handle the emergency. The plan is updated annually. If any situation arises which is not covered by this policy, the Employee Handbook and/or other internal procedures or guidelines issued from time to time, HART personnel will take appropriate action in conjunction with information and direction received from the EOC.
(4) Hurricane Operations
After a hurricane warning is issued, the Executive Director or the Executive Director’s designee will determine when regular bus service will discontinue. Effort will be made to provide advanced notification prior to service being discontinued. Depending upon the time of day, special express bus service may be implemented or regular express service may begin earlier than usual. When regular bus service has been terminated all buses and operators will return to base.
(5) Notification Process
The General Manager of Operations will be responsible for announcing to the media the plans for terminating regular bus service and any measures to implement special service. If possible, information will be announced on board buses, via HART's website and other means as available and effective under the then-existing circumstances.
(6) Hurricane Emergency Operation Logs
The Emergency Operations Logs will be used to track work hours of operators and equipment utilized, items purchased, and all information and orders given (receipts, trip cards,
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640.20 HURRICANE EVACUATION PROCEDURES (cont’d) time sheets, etc.). Written documentation is essential for reimbursement purposes from the
Federal Emergency Management Agency (FEMA) and must be used continuously throughout the management of the hurricane. This information is also essential in the preparation of a post- analysis report and review. All logs must be forwarded to the Director of Transportation.
(7) Termination of Evacuation
Within no less than one hour from expected landfall of the hurricane, all evacuation procedures will be terminated by the EOC. The Executive Director or the Executive Director’s designee will decide which personnel, if any, can be released from duty.
(8) Post Hurricane Procedures
During the storm, the Executive Director or the Executive Director’s designee, along with the road supervisors and dispatchers, will plan post hurricane activities. None of the post hurricane activity can begin until the Evacuation Order has been lifted. This command will come from the EOC, relayed by the HART coordinator at that location.
At the completion of all post hurricane procedures, (or under certain circumstances even before they are completed), the CEO or the CEO’s designee will determine the time when regular service will resume. This information will be relayed to the dispatchers in order to begin
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640.20 HURRICANE EVACUATION PROCEDURES (cont’d) notifying regular personnel. In addition, the telephone information operators will be notified and will make the necessary announcements.
Specific Authority: 120.52(1)(b); 163.568(2)(k), F.S. Law Implemented: 163.568, F.S., 44CFR2.1
EFFECTIVE DATE FOR PROVISIONS: 09/22/08 07/20/2015
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650.10 TRESPASS POLICY
(1) Policy
The purpose of this policy is to establish guidelines regarding trespass and HART hereby incorporates by reference into these rules Florida Statute 810.08 through 810.09 and 810.14.
(2) Definitions:
(a) Trespass shall mean any person who willfully enters or remains in any structure
or conveyance without being authorized, licensed or invited or having been
authorized, licensed or invited is warned to depart and refuses to do so.
(b) Voyeurism shall mean any person with lewd, lascivious or indecent intent that
secretly observes, photographs, films, videotapes or records another person when
such other person is located in a structure or conveyance and such location
provides a reasonable expectation of privacy.
(c) Structure shall mean a building of any kind, either temporary or permanent, which
has a roof over it, together with the curtilage thereof.
(d) Dwelling shall mean a building or conveyance of any kind, including any attached
porch, whether such building or conveyance is temporary or permanent, mobile or
immobile, which has a roof over it and is designed to be occupied by people
lodging therein at night, together with curtilage thereof.
(e) Conveyance shall mean any motor vehicle, ship, vessel, railroad vehicle or car,
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650.10 TRESPASS POLICY (cont’d)
trailer, aircraft or sleeping car; and “to enter a conveyance” includes taking apart
any portion of the conveyance.
(f) Posted land is that land upon which signs are placed not more than 500 feet apart
along, and at each corner of, the boundaries of the land, upon which signs there
appear prominently, in letters not less than 2 inches in height, the words “no
trespassing” and in addition thereto the name of the owner, lessee or occupant of
said land. Said signs shall be placed along the boundary line of posted land in a
manner and in such position as to be clearly noticeable from outside the boundary
line.
(3) Prohibitions
No person shall enter into any lands except when entry is given by law, nor shall any person, when entry is given by law, enter with strong hand or multitude of people, but only in a reasonable, each and open manner.
(4) Actions by HART Officials and Employees
(a) Signs that can be easily read shall be posted in conspicuous places declaring that
trespassing is not permitted.
(b) The appropriate agency will be called when a person has been warned to depart
and fails to do so and charges will be pressed as warranted.
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600: OPERATIONAL ORGANIZATIONAL POLICIES 650: TRESPASS
650.10 TRESPASS POLICY (cont’d)
(c) The Safety and Security Officer or designee shall establish procedures to address
trespass notices and set up appropriate standards to ensure fairness and
consistency with trespass violations.
Specific Authority: 120.52(1)(b); 163.568(2)(k) F.S. Law Implemented: 163.568; 810.08 through 810.09; 810.14, F.S.
EFFECTIVE DATE FOR REVISION: 09/22/08 07/20/2015 HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 660630: ADA PARATRANSIT POLICY
6630.10 ADA PARATRANSIT POLICY
(1) Policy
Section 223 of the Americans with Disabilities Act of 1990 (ADA) requires that public entities which operate non-commuter fixed route transportation services also provide complementary paratransit service within three quarters of a mile of all local, fixed routes for individuals unable to use the fixed route system. At a minimum, HART meets the requirements of the ADA and the regulations adopted pursuant to the Act. HART may deliver service above regulatory requirement from time to time or service may also be modified in order to follow service changes made to the local fixed route service. Payment of fare is required to receive this service. Paratransit fares may be modified based on action by the HART Board following the policies set forth in Chapter 200 and other provisions of the HART Policy Manual.
(2) Scope and Purpose
The purpose of this chapter is to establish overall policies for HART’s compliance with federal law. HART will follow the federal guidelines, and to the extent necessary, maintain a procedures manual for the eligibility determination process that will be updated as needed, by the appropriate staff, designated by the CEO.
(3) Eligibility Determination Process
In order to determine the eligibility of an applicant, HART utilizes a self- certification process with professional verification. This process includes a written application, an in-person
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 660630: ADA PARATRANSIT POLICY meeting with the paratransit certification staff and may include a functional ability assessment.
660.10 ADA PARATRANSIT POLICY (cont’d)
(a) An applicant must provide complete information, which HART deems to be required, either in the form of the completed, signed written application or in a written, signed form acceptable to the staff designated by the CEO. A Professional Verification must also be submitted in writing and signed by a licensed physician or other professional (acceptable to
HART designated staff) who can demonstrate knowledge of the ADA requirements.
(b) Applications shall include all information, which the designated staff deems necessary, to make the appropriate decisions in accordance with the federal guidelines and requirements. Applications will be available in alternative formats such as large print and
Spanish. In-person or telephone assistance in completing applications is available by request.
(c) Professional Verifications shall include all information, which the designated staff deems necessary from this source, to make the appropriate decisions in accordance with the federal guidelines and requirements.
(d) Upon receipt of a completed, acceptable application and a complete, acceptable
Professional Verification form, the paratransit office will schedule an in- person meeting with
the applicant. The in-person meeting is to assess the applicant’s functional ability, to discuss the applicants’ needs as well as to explain HART’s obligations to provide service. The applicant can request free transportation to and from the meeting. HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 660630: ADA PARATRANSIT POLICY (e) In addition, HART may request a third party perform a functional ability assessment. The applicant can request free transportation to and from the evaluation.
660.10 ADA PARATRANSIT POLICY (cont’d)
(f) HART shall respond in writing within 21 days regarding the applicant’s status of eligibility. This period begins on the date the completed application is received.
(g) If eligibility is determined, the applicant will receive a free ID card and service handbook. If an applicant is determined ineligible, appeals process instructions will be provided.
(4) Types of Eligibility
HART provides service for persons with physical, cognitive, visual or other disabilities, which functionally prevent them from using the fixed route bus and streetcar systems. Disability alone does not create eligibility for paratransit services. The following are the different types of eligibility that are granted according to the Americans with Disabilities Act of 1990 (ADA) regulations:
(a) Unconditional Eligibility applies to the following persons:
(i) Any individual with a disability who is unable, as a result of a physical or mental impairment (including vision impairment), and without the assistance of another individual
(except the operator of a wheelchair lift or other boarding assistance device), to board, ride or disembark from any vehicle on the fixed route bus and streetcar systems which are readily accessible to and usable by individuals with disabilities.
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 660630: ADA PARATRANSIT POLICY (ii) Any person with a disability who has a specific impairment related condition, which prevents him/her from traveling to a boarding location or from a disembarking location on the fixed route bus and streetcar systems.
660.10 ADA PARATRANSIT POLICY (cont’d)
An applicant who is determined to have unconditional eligibility will not need HART’s approval on travel arrangements.
(b) Conditional Eligibility applies to the following individuals:
(i) Any individual with a disability who needs the assistance of a wheel chair
lift or other boarding device and is able, with such assistance, to board, ride and disembark from any vehicles on fixed route bus and streetcar systems, which are readily accessible to and usable by individuals. The applicant will be eligible only for those trips for which the criteria have been met.
(ii) Any person is eligible for paratransit service if the fixed route bus and or streetcar system on which they want to travel is not accessible.
An applicant who is determined to have conditional eligibility will need HART’s approval on travel arrangements; otherwise the applicant is encouraged to use the regular bus system.
(c) Temporary Eligibility applies to the following individuals:
(i) Any individual who meets the eligibility criteria of this section due to a disability from which the applicant is expected to recuperate.
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 660630: ADA PARATRANSIT POLICY An applicant who is determined to have temporary eligibility will need HART’s approval on travel arrangements.
660.10 ADA PARATRANSIT POLICY (cont’d)
(5) Appeals Process
An applicant has sixty (60) days to file an appeal from HART’s determination of eligibility. In computing the time period, the date of HART’s decision, whether by posting or
receipt in the mail, shall not be included in computing the time in which to file an appeal.
The
last day of the time period shall be included unless it is a Saturday, Sunday or holiday on which HART’s offices are closed, in which event the period shall run until 5:00 p.m. on the next day that is not a Saturday, Sunday or holiday observed by HART. The time period will begin five (5) days after the letter of determination is mailed to the applicant. The applicant or their representative will have the opportunity to present additional information regarding their
inability to use the local fixed route bus and streetcar system services at an appeals meeting. The meeting before the Appeals Committee shall be recorded and the minutes transcribed.
The appeals committee shall be coordinated by the Paratransit Manager; the committee shall consist of the following:
(a) Transportation Division Designee; HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 660630: ADA PARATRANSIT POLICY (b) A person with a disability who uses the paratransit service;
(c) A professional specializing in cognitive, mental or physical impairments; and,
(d) Two rotating professionals, if needed.
If a decision is not made within thirty (30) days of the completion of the appeal process, the applicant will be considered “presumptively eligible” and HART will provide paratransit service to the applicant until a decision by the appeals committee is issued. The decision of the
660.10 ADA PARATRANSIT POLICY (cont’d)
appeals committee will be final and the applicant will be notified in writing within seven
(7) days of the appeals committee’s decision.
(6) Personal Care Attendant (PCA) and Companions
A Personal Care Attendant (PCA) is not required to pay a fare. The reservation for a
Personal Care Attendant must be made at the time of the eligible rider’s original trip request.
The eligible rider must indicate, at the time of registration, whether or not he/she travels with a
PCA. If the PCA is not listed on the manifest, they will not be permitted to ride. (HART may require riders to be accompanied by a PCA due to the riders’ inability to ride the service unescorted in order to be certified as eligible for service.) Should HART deem that without the presence of a PCA, the rider poses a safety and/or security risk to themselves or others, service may be denied. Should this be the case riders in this category will be notified in writing at the time of their eligibility determination. If during their period of eligibility, HART determines the
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 660630: ADA PARATRANSIT POLICY client’s condition has deteriorated to the extent that a PCA would be required in order to provide for safe transport, the rider shall be notified. Both the PCA and the rider must be picked up and dropped off at the same address.
A family member or friend is regarded as a person accompanying the eligible rider, and not as a personal care attendant, unless the family member or friend is acting in the capacity of a personal care attendant. The companion will be charged the same fare as the eligible rider. The eligible rider must indicate, at the time a reservation is made, whether or not he/she will be
660.10 ADA PARATRANSIT POLICY (cont’d)
traveling with a companion. If the companion is not indicated on the manifest, they will not be permitted to ride. Both the companion and the rider must be picked up and dropped off at the same address. Children under the age of four (4) can travel with the eligible rider at no charge.
(7) Visitors
ADA eligible visitors with documented certification will be provided with the same service provided to local eligible patrons for any combination of twenty-one (21) days during any three hundred sixty-five (365) day period beginning with the visitor’s first use of the service during the three hundred sixty-five (365) day period. If a visitor does not have documented certification, then HART will presume the visitor to be ineligible. Visitors needing more than twenty-one (21) days should apply for an eligibility certification with HART.
(8) Cancellations/No Shows HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 660630: ADA PARATRANSIT POLICY An eligible rider must cancel any trip that he/she does not intend to take based on
HART’s cancellation procedure. Any trip not cancelled within the guidelines of HART’s cancellation procedure prior to the scheduled pickup will be considered a “no show”. Eligible riders will be suspended once HART has confirmed that the rider has reached the threshold of the No-Show procedures. The appeals process will apply to suspensions and cancellations.
(9) Service Suspensions
Service may be suspended for any passenger who is disruptive, violent or whose conduct, activity or language is discriminatory, harassing or threatens the safe operation of any HART
660.10 ADA PARATRANSIT POLICY (cont’d)
paratransit vehicle or any other action deemed to be inappropriate by HART. Riders must adhere to the passenger guidelines listed in the service handbook and distributed at the eligibility meeting. Repeated failure to do so may result in an interruption of service. The time frame for suspension of service will be determined by HART based on the severity of the behavior.
(10) Re-certification
HART will re-certify eligible riders, at the minimum, as required by ADA regulations.
Individuals may be required to re-certify if HART receives information regarding a change in status.
(11) Records Maintenance
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 660630: ADA PARATRANSIT POLICY HART shall maintain sufficient records to detail the significant history of paratransit applications, approvals, rejections and suspensions in compliance with F.S. 119.041 and other applicable federal and state laws. HART will keep medical records and applications confidential to the extent permitted by law.
Specific Authority: 163.568, F.S., 49 CFR 37 Law Implemented: 163.565 et seq., F.S.; Section 223 Americans with Disabilities Act of 1990 (ADA), 42 USCA 12141-12150 and 12131-12134
EFFECTIVE DATE FOR REVISION: 09/22/08 07/20/2015
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 680640: CHARTER POLICY
680640.10 CHARTER SERVICES POLICY
(1) Policy
The purpose of this policy is to establish policies regarding Charter Service, and HART hereby incorporates by reference into these rules 49 USC §5323(d) and 49 C.F.R. Part 604.
HART complies with the Federal Transit Administration Final Rule 73 FR 2326 on Charter
Services, including but not limited to the establi8shed exemptions and reporting regulations.
(2) Definition
Charter service shall mean transportation using buses or vans or facilities funded by the
FTA as follows:
(a) Services requested by a 3rd party for exclusive use, and negotiated price with the following characteristics: (i) 3rd party pays negotiated price for group;
(ii) Any fare charged to individual group members collected by a 3rd party;
(iii) Service not part of regular schedule or offered for limited period of time;
(iv) 3rd party determines origin and destination of trip and schedule; or
(b) Services provided to use public for events or functions occurring on an irregular
basis for limited duration and:
(i) Premium fare is charged; or
(ii) Paid for in full by 3rd party.
(3) Prohibition
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 680640: CHARTER POLICY HART shall not provide any charter service using FTA equipment or facilities, unless
HART first determines that there are no private charter operators willing and able to provide the
680.10 CHARTER SERVICES POLICY (cont’d) charter service which HART desires to provide. This service must be incidental, that is, it must not interfere with or detract from the provision of mass transportation.
Exceptions:
Effective April 30, 2008, HART, at its discretion may provide up to eighty (80) vehicle hours of service annually to government officials on official government business within the regular service area. HART may provide service above the eighty (80) hours only through a petition process as prescribed by FTA Charter Regulations.
HART, as its discretion may provide service to Qualified Human Service Organizations
(QHSO) for the purpose of serving persons
(a) with mobility limitations related to advanced age;
(b) with disabilities; or
(c) with low income.
The QHSO must
(a) be registered on the FTA charter website in Appendix A; or
(b) registered on the FTA charter registration website in accordance with 604.15.
(4) Procedure
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 680640: CHARTER POLICY (a) Requests for charter service are directed to the Special Services and Business
Development Liaison in the Community Relations Department for coordination and referral.
(b) Requests are referred to private charter operators in the geographic service area.
680.10 CHARTER SERVICES POLICY (cont’d)
(c) Requests for transportation using buses or vans are filled only if the equipment is not available from a private source.
(d) HART will provide all requesters with a list of charter operators and phone numbers.
(e) HART, at its discretion, will provide the service only after determining there are no charter operators willing and able to provide the service and/or any FTA petition procedures have been finalized and approved. A Special Services Agreement Form is to be completed and signed by the customer and kept on file at HART.
(5) Guidelines
The following apply to all trolley and/or accessible vehicle requests:
(a) Service is provided based on availability of drivers and/or vehicles. Vehicles are operated by HART drivers. The service area is limited to Hillsborough County. Special services are coordinated by the Special Services/Business Development Specialist upon approval by the
Director of Public Relations. Specifics about delivery of the special service are input in the
Special Services Database and an e-mail alert is sent to Operations.
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 680640: CHARTER POLICY (b) Vehicles are provided seven (7) days per week during normal HART service hours. HART’s Special Service fare structure is determined by HART’s Board of Directors.
(i) Payment must be received prior to the event. Payment shall be forwarded
to the HART Accounting Department. A copy of the check will be put in
the customer file.
680.10 CHARTER SERVICES POLICY (cont’d)
(ii) On occasion, due to capacity constraints of local charter companies to
supply vehicles for special events, HART vehicles may be contracted out.
Rates are determined according to pool bus rates created for the event.
(c) Standees are discouraged, but will be permitted for short trips. Smoking and alcohol consumption is not permitted on the bus. Damage to the bus caused by passengers, whether intended or accidental, will be billed to the group chartering the vehicle.
(d) A contact name and contact number shall be provided by the group requesting the service. The point of contact must be available on the day the service is provided.
(e) Special Services data is documented on the Special Services Transportation Table and distributed within HART.
HART Clerk: ______HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
600: OPERATIONAL ORGANIZATIONAL POLICIES 680640: CHARTER POLICY
Specific Authority: 120.52(1)(b); 163.568(2)(k), F.S. Law Implemented: 163.568, F.S.; 49 USC sec.5323(d); 49 CFR Part 604; 49 CFR 604.11
EFFECTIVE DATE FOR REVISION: 09/22/0807/20/2015
HART Clerk: ______ATTACHMENT IV HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
TABLE OF CONTENTS
100 HART ORGANIZATION 110 Purpose 110.01 Mission and Vision 110.02 Purpose 120 General Organization of HART 120.01 Members of HART 120.02 Board of Directors 120.03 Officers 120.04 Organizational Chart 120.05 Travel Policy: Board Members, CEO, and Other Employees 120.06 General Authority 120.07 Strategic Planning 130 Duties of Officers 130.01 Chair 130.02 Vice Chair 130.03 Secretary 140 Duties and Functions of Staff 140.01 Employment Authority 140.02 CEO 140.03 General Counsel 140.04 Auditor 140.05 HART Clerk 150 HART’s Principal Office 150.01 HART’s Principal Office 160 Final Order Index 160.01 Final Order Index
200 PUBLIC ACCESS AND INFORMATION 210 Meetings 210.01 Public Meetings 210.02 Regular Meetings 210.03 Special Meetings 210.04 Emergency Meetings 210.05 Public Comments 220 Notice 220.01 Notice of Public Meetings, Hearings, or Workshops 220.02 Rulemaking Proceedings; Public Hearings 230 Agenda 230.01 Agenda for Public Meetings, Hearings or Workshops 240 Records 240.01 Inspection and Copying of Records
Revised December 2August 3, 20135 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
300 RULEMAKING PROCEEDINGS
310 General Provisions 310.01 Conducts of Meetings 320 Rulemaking Procedures 320.01 Procedure for Amendment of Policies
400 EMPLOYMENT POLICIES
400 General Provisions 400.01 General Provisions 400.02 Administration 400.03 Application Process 400.04 Prior Employment; Background Checks 400.05 Reduction In Force Policy 410 Professionalism 410.01 Professionalism and Professional Conduct 410.02 Employee Ethics and Conflict of Interests 410.03 Workplace Threats and Violence 410.04 Use, Threatening Use or Possession of Unauthorized Weapon or Firearm 410.05 Workplace Discrimination and Harassment Prevention Policy 410.06 Employee Whistleblower Policy 410.07 Appeals 420 Equal Opportunity 420.01 Equal Employment Opportunity 420.02 Employees and Applicants – Americans with Disabilities Act (ADA) 430 Substance Abuse Program Policy 430.01 Drug and Alcohol Free Workplace 430.02 Substance Abuse Program Policy
500 PROCUREMENT POLICIES
510 General 510.01 Procurement Manual
600 OPERATIONAL ORGANIZATINAL POLICIES
600 General 600.10 Scope and Purpose 610 Employees 610.10 Smoking Policy 610.20 Oral, Written and Electronic Communications 610.30 Use of Other Equipment and Facilities
Revised December 2August 3, 20135 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
620610 Operation Changes 620610.10 Fare Structure and Fare Change Policy 620610.20 Route and Service Modifications 630620 Customer Relations 630.10 Customer Compliments, Complaints, and Incidents 630620.2010 Public Information 640 Safety 640.10 Bomb and Terrorist Threats 640.20 Hurricane Evacuation Procedures 650 Trespass 650.10 Trespass Policy 660630 ADA Paratransit Policy 6630.10 ADA Paratransit Policy 680640 Charter Policy 6840.10 Charter Services Policy
700 RISK MANAGEMENT
710 General 710.01 Purpose, Function, and Scope 720 Settlement Policy 720.01 Purpose 720.02 Settlement Policy
800 MISCELLANEOUS POLICIES
810 Advertising Policy 810.10 Advertising Policy
900 FINANCIAL AND BUDGETING POLICIES AND PROCESSES
900 General 900.10 Scope and Purpose 910 Fiscal Sustainability 910.10 Fiscal Sustainability 920 General Fiscal Policies 920.10 General Policy on Budgeting 920.20 Basis of Budgeting and Accounting 920.30 Budget Process and Calendar 930 Annual Operating Revenues and Expenses 930.10 Revenue Guidelines 930.20 Expense Guidelines 930.30 Debt Management/Debt Policy 940 Capital Improvement Program (CIP) & Policy 940.10 Capital Improvement Program (CIP) & Policy
Revised December 2August 3, 20135 HILLSBOROUGH TRANSIT AUTHORITY POLICY MANUAL
950 Banking and Investments 950.10 Banking 950.20 Investments 960 Budget Reserves 960.10 Fund Balance & Reserves Policy 970 Gifts to Employees 970.10 Gift Card Policy 970.20 Purchasing Card Policy
1000 ENVIRONMENTAL POLICY
1000 Policy Statement 1000.01 Purpose 1000.02 Policy
ATTACHMENTS
Exhibit A: Procurement Manual
Revised December 2August 3, 20135 ATTACHMENT V Hillsborough Transit Authority Finance, Governance, and Administration Committee Meeting June 15, 2015
COMMITTEE ACTION ITEM Approval of Revisions to HART Board Policies: Sections 100 - HART Organization, 200 - Public Access and Information, 400 – Employment Policies, and 600 - Operational
OVERVIEW These revisions are intended to update current policies to reflect current practices and meet operational and legal requirements.
RECOMMENDATION That the Finance, Governance, and Administration Committee review the action item recommending approval of revisions to HART Board Policies: Sections 100 - HART Organization, 200 - Public Access and Information, 400 – Employment Policies, and 600 – Operational; and advance this item to the full HART Board of Directors at the July 20, 2015 regular Board meeting.
FINANCIAL IMPACT None.
BACKGROUND Per HART Board Policy 320.01: Procedure for Amendment of Policies, the Board may from time to time amend these Policies or other procedures. The amendment process shall be initiated by an affirmative vote of the Board of Directors. On November 3, 2014, the HART Board passed a motion to proceed with working on revisions to the HART Board Policies, Section 400 – Employment Policies. On April 6, 2015, the HART Board passed a motion to proceed with working on revisions to the HART Board Policies, Sections 100 – HART Organization; 200 - Public Access and Information; and 600 - Operational Policies.
Upon affirmative vote of the Board of Directors, the Clerk established an amendment development, review and adoption schedule. Staff has worked with HART General Counsel to identify needed revisions and draft revised policy language.
The proposed revisions to the HART Board Policies are intended to update current policies to reflect current practices and meet operational and legal requirements.
Hillsborough Transit Authority Finance, Governance, and Administration Committee Meeting June 15, 2015
HART Board Policies to be addressed are: HART Board Policy Section Proposed Revisions Organizational Chart update number of County appointees
100 HART Organization HART’s Principal Office change office location Final Order Index reflect current practices Regular Meetings reflect current practices
200 Special Meetings reflect current practices Emergency Meetings reflect current practices Notice of Public Meetings, reflect current practices Hearings, or Workshops 400 Employment Policies reflect current practices
Operational Policies change name to Organizational Policies
Scope and Purpose reflect current practices
Smoking Policy extraction from Board Policies and use
as organizational internal policies
Oral, Written and Electronic extraction from Board Policies and use Communications as organizational internal policies
Use of Other Equipment and extraction from Board Policies and use Facilities as organizational internal policies Fare Structure and Fare reflect current practices Change Policy Route and Service reflect current practices Modifications Customer Compliments, extraction from Board Policies and use 600 Operational Policies Complaints and Incidents as organizational internal policies Public Information reflect current practices Safety (Bomb and Terrorist extraction from Board Policies and use Threats; Hurricane as organizational internal policies Evacuation Procedures)
Trespass extraction from Board Policies and use as organizational internal policies ADA Paratransit Policy reflect current practices; extraction of the information that is contained in HART Paratransit Rider’s Guide Charter Services Policy reflect current practices
Hillsborough Transit Authority Finance, Governance, and Administration Committee Meeting June 15, 2015
NEXT STEPS Present recommendation by the Finance, Governance, and Administration Committee to the full HART Board of Directors at the July 20, 2015 regular Board meeting.
Prepared by: Lena Petit, Director of Executive Office and Board Support Marco Sandusky, Sr. Manager of EEO & Community Programs Reviewed by: David L. Smith, HART General Counsel Approved by: Katharine Eagan, AICP, Chief Executive Officer
Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
CHAIR’S REPORT Setting HART 2016 Top State and Federal Legislative Priorities
At the August 3, 2015, HART regular Board meeting there will be opportunity for the Board members to provide comments on the current legislative priorities and suggest the 2016 legislative agenda. Further suggestions will be vetted during the August 17, 2015, Major Projects and Legislative (MPL) Committee. The Committee members will review and prioritize the projects and submit the list of state and federal legislative priorities to The Advocacy Group and Holland & Knight to guide their efforts in pursuing the legislators’ support for funding during the upcoming 2016 legislative session.
Attachment: HART 2015 Top State Legislative Priorities
3-1 ATTACHMENT
Hillsborough Area Regional Transit Authority (HART) (Encompassing Hillsborough County and the Cities of Tampa and Temple Terrace) 2015 Top State Legislative Priorities Regional Revenue Collection and Inter-Jurisdictional Mobility Project HART leads this project across Citrus, Hernando, Hillsborough, Manatee, Pinellas, Pasco, Polk, and Sarasota counties. When complete, patrons will travel across the Tampa Bay region seamlessly using one fare media, available on smart cards and downloaded to mobile devices. The full cost of the project is $12.6 million with $2.2 million identified and funded through state and regional sources. Replacement of Diesel Buses with Compressed Natural Gas (CNG) Fueled Vehicles HART is seeking $16,440,176 for the purchase of 53 CNG buses which will speed up the conversion to CNG. A younger fleet also provides improved fuel economy, lower maintenance expenses, and improved service reliability. EAST/WEST MetroRapid Bus Rapid Transit Construction HART has completed the Project Development & Environmental (PD&E) study and 30% design for its next MetroRapid corridor, connecting Temple Terrace and eastern Hillsborough County to Tampa International Airport. To complete this project, HART is seeking $21,200,000 for construction and capital investments and $8,750,000 for CNG buses to support the new route. Additional MetroRapid PD&E Study HART is seeking $1,765,000 for a PD&E on HART’s next identified MetroRapid project via Kennedy Boulevard, connecting downtown Tampa and Westshore/Tampa International Airport along one of the busiest corridors in the Tampa Bay area. TECO Line Streetcar Maintenance Improvements HART is seeking approximately $1 million for maintenance improvements to the TECO Line Streetcar rail line, which connects Ybor City, the Channel District, and downtown Tampa. Condensing the maintenance schedule helps position the streetcar to serve the growing demand from Tampa’s growing downtown and planned development tied to the Channel District and Strategic Property Partners.
HART Profile Hillsborough County Population: 1,291,578* Fleet • Buses: 175 Transit Service Area: 1,000 square miles • MetroRapid Buses: 12 Transit Services • ADA Paratransit Vans: 49 • Flex Vans: 8 • Local Bus: 28 Routes • Streetcar Vehicles: 10 • Express and Limited Express: 12 Routes 2014 Total Ridership • MetroRapid North-South: 1 Route • All Modes: 14.9 Million • ADA Paratransit • Flex Vans: 5 Routes/Zones * Source: HillsboroughCounty.org • Electric Streetcar Line**: 2.7 miles ** Operated under contract to Tampa Historic Streetcar, Inc.
Hillsborough Area Regional Transit Authority Katharine Eagan, AICP - Chief Executive Officer 1201 E. 7th Avenue, Tampa, Florida 33605 Phone (813) 384-6550 • www.goHART.org 3-2 Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
CHIEF EXECUTIVE OFFICER’S REPORT Response to Requests from HART Board Members
Mandatory Spousal Participation in Wellness and Health Coverage Incentive Programs At the June 15, Finance, Governance, and Administration Committee meeting, Director Shanahan inquired about mandatory spousal participation in wellness and health coverage incentive programs for base coverage versus buy up coverage.
Response: Attachments I and II (link) provide an overview of some issues attendant with similar incentives.
Increase on HART Fleet Based on Assumption of $30 Million of New Annual Revenue At the Monday, July 20, HART Board Meeting, Director Beckner asked how the additional $30 million would increase HART fleet.
Response: Currently the HART fleet consists of 189 buses and 56 vans. The Status Quo/Action Plan, which is based on existing projected revenues, provides for 7 additional buses and 19 vans for a cumulative total of 196 buses and 75 vans by FY2026. The HART Vision TDP, based on an assumption of $30 million of new annual revenue, would produce an additional 116 buses and 23 vans. The total fleet by FY2026 would be 312 buses and 98 vans. Please see the chart below for the annual breakdown of vehicle expansion resulting from the additional $30 million annually.
3-3 ATTACHMENT I
Wellness programs are established under the Health Insurance Portability and Accountability Act (HIPAA), as amended by the Affordable Care Act (ACA) and are interpreted under Title I of the Americans With Disabilities Act, As Amended (ADA-AA). There are three (3) levels of wellness programs recognized under HIPAA/ACA. HART began at the first level in 2012, with the introduction of its self-insured group health plan. Effective January 1, 2016, HART is poised to fully implement level three or the third tier of its Wellness Program: health-contingent.
In EEOC v. Honeywell International, Inc., the United States Equal Employment Opportunity Commission alleged that Honeywell’s wellness program violated both the ADA and the Genetic Information Nondiscrimination Act (GINA). The EEOC alleged that employees who declined to participate in the company’s wellness program lost financial incentives that were offered to other employees who participated, thereby rendering the wellness program involuntary. The ACA already provides that wellness programs must provide alternative methods for achieving the incentive if an individual can’t participate in, or achieve wellness program goals due to a health condition or disability covered under the ADA.
The EEOC has since issued a proposed rule that makes wellness programs permissible under the ADA, as long as they do not discriminate based on disability. The comment period on the proposed rule closed June 19, 2015. A final rule is anticipated before the end of the calendar year.
There is a proposed bill in the U.S. Congress that would limit EEOC enforcement activities. H.R. 1189, the “Preserving Employee Wellness Programs Act” would protect wellness incentives at the maximum levels established under the Affordable Care Act, meaning up to 30 % of the cost of annual health coverage, or up to 50 % for tobacco cessation programs. The bill was introduced March 2, 2015. There has been one subcommittee hearing on the bill.
With the current regulatory landscape, the following principles are currently applicable for a compliant wellness program:
• It must be part of an employee health program and voluntary. (ADA) • Employees can’t be denied health coverage if they don’t participate in a wellness program. (ADA) • Employees can’t be disciplined if they don’t participate in a wellness program. (ADA) • Maximum incentive is 30% of the annual cost of healthcare coverage, (50% for tobacco cessation programs) measured on employee-only coverage. (ACA; H.R. 1189) • Employers may not require spouses to complete biometric testing, and by extension, to require participation in a wellness program. (GINA)
HART will not require spousal biometric screening or participation in its wellness program as a condition precedent to obtaining premium discounts. HART may, as it further models benefits plan design incentivize spousal participation in its wellness programming and/or offer spousal opt-out programs to our employees.
ATTACHMENT II
Honeywell Lawsuit Takes Aim at Biometric Screenings
Employers face uncertainty over the design of wellness programs in the face of EEOC challenges in 2014 to such programs.
Sandra Mihok December 18, 2014 0 Comments Related Topics:Miscellaneous Legal Issues, HIPAA, The Latest, Benefits, Legal KEYWORDS Disabilities / genetics / Honeywell International Inc / Legal / U.S. Equal Employment Opportunity Commission Reprints Share:
The U.S. Equal Employment Opportunity Commission recently filed a lawsuit charging Honeywell International Inc.’s wellness program with violations of both the Americans with Disabilities Act and the Genetic Information Nondiscrimination Act.
According to the lawsuit, which was filed in federal district court in Minnesota, beginning in 2015 Honeywell’s employees and their spouses may participate in a wellness program, which includes a biometric screening. Such screening will include checks for blood pressure, high-density lipoprotein, commonly referred to as HDL, and total cholesterol, nonfasting glucose levels, body mass index and waist circumference. Blood will also be screened to determine whether the employee or spouse smokes tobacco.
The EEOC initially sought a temporary restraining order to keep Honeywell from imposing any penalty or cost upon an employee under the program. Judge Ann Montgomery denied the EEOC’s
request, finding that Honeywell could refund any improper penalties if she ultimately ruled in the EEOC’s favor. The lawsuit will proceed without the restraining order.
Employees will be penalized (or lose incentives) if they or their spouses do not take the biometric tests, as follows:
• A $500 surcharge applied to the employee’s premium cost for the medical plan. • Loss of health savings account contributions from Honeywell of up to $1,500. • A $1,000 tobacco surcharge even if the employee does not participate in biometric testing for reasons other than smoking. • Another $1,000 tobacco surcharge if the employee’s spouse does not take part in the testing, even if the spouse does not participate for reasons other than smoking.
Honeywell claims that its wellness incentives are permissible because they fall within the guidelines established under the Health Insurance Portability and Accountability Act as amended by the Affordable Care Act.
Under HIPAA, the total financial reward that may be given to an individual for participating in a wellness programs is limited. Beginning in 2014 the total reward cannot exceed 30 percent of the total premium cost of the employee’s coverage under the employer’s medical plan. The total reward can be increased to a total of 50 percent of such premium cost for a program that includes a tobacco cessation program.
The limits on awards apply only to programs (or portions of programs) that require outcomes based on a health factor, such as being tobacco free for a certain period of time or maintaining a certain BMI. There is no limit for programs that merely require participation in a program without regard to the outcome, such as incentives to undergo a biometric test without regard to the results of such test.
Regardless, the EEOC claims that Honeywell’s incentives violate the ADA. Under the ADA, an employer may require employees to undergo medical examinations or respond to disability-related inquiries only if they are “job-related and consistent with business necessity.” There are two possible exceptions: the “voluntary” exception and the “safe harbor” exception.
Under the voluntary exception, a program does not violate the ADA if participation by the employee is voluntary. Under the “safe harbor” exception, the rules regarding medical examinations and disability-related inquiries do not prohibit an employer from establishing, sponsoring, observing, or administering the terms of a bona fide benefit plan that are based on underwriting, classifying or administering risks.
The EEOC’s lawsuit claims that the Honeywell program does not comply because employees are penalized for not participating in medical examinations that are not job-related or consistent with business necessity. Although recognizing that there is an exception for “voluntary” medical examinations, the EEOC claims that these exams are not voluntary because of the financial penalties.
The EEOC does not specify whether lesser financial incentives would be permissible. However, an EEOC attorney stated: “employers have to respect employees’ and their spouses’ rights to the privacy of their medical information, and cannot seek to compel it by imposing prohibitively high penalties.” The EEOC’s lawsuit does not address the application of the “safe-harbor” exception.
The EEOC also claims that Honeywell’s wellness program violates GINA because employees are penalized if their spouses do not complete the biometric testing. According to the EEOC, “Honeywell is offering an inducement within the meaning of GINA to obtain medical information of its employees’ spouses” and “medical information relating to manifested conditions of spouses is family medical history — or genetic information — under GINA.”
The EEOC’s lawsuit is the third time in 2014 that the agency has challenged an employer’s wellness program. This challenge is noteworthy in that it involves a program that does not shift the entire premium cost to the employee, cancel coverage or subject an employee to other disciplinary action. Honeywell’s program was seemingly designed to fall squarely within the HIPAA guidelines.
Employers have been seeking guidance from the EEOC for years regarding its position on when a wellness program will be considered “voluntary” for purposes of the ADA. However, the EEOC has not provided guidance or indicated an intention to do so. With this lawsuit, the EEOC has demonstrated that the ADA should not be overlooked by employers when structuring these programs.
Sandra R. Mihok, chair of the Employee Benefits Group of Eckert Seamans Cherin & Mellott in Pittsburgh. Comment below or email [email protected]. Follow Workforce on Twitter at @workforcenews.
Hillsborough Transit Authority Board of Directors Meeting August 3, 2015 ______
STATUS REPORT ~ FINANCIAL HIGHLIGHTS Period Ending June 30, 2015
All Mode Major Revenues Fiscal Year 2015 Fiscal Year 2014 Variance % of Budget % of Budget Annual YTD Budget to collected Annual YTD collected FY14 % of Budget Actual Actual to date Budget Actual to date to FY15 Change Operating Revenues: Total Fare (Cash) Revenues $3,251,417 $3,450,228 $198,811 106% $2,937,482 $2,604,068 89% $846,160 32% Total Pass Revenues 13,350,345 9,220,580 (4,129,765) 69% 13,254,570 9,659,756 73% (439,176) -5% Advertising Income 774,942 676,200 (98,742) 87% 519,333 603,554 116% 72,646 12% Interest Income 105,676 34,893 (70,783) 33% 69,591 38,243 55% (3,350) -9% Other Income 639,828 302,535 (337,293) 47% 459,692 344,303 75% (41,768) -12% Ad Valorem 31,843,863 31,682,714 (161,149) 99% 29,728,409 28,832,486 97% 2,850,228 10% Federal Operating Grants 10,705,988 513,113 (10,192,875) 5% 11,513,913 8,774,605 76% (8,261,492) -94% State Operating Grants 5,239,851 4,753,584 (486,267) 91% 5,074,324 5,117,958 101% (364,374) -7% Local Operating Grants 650,000 523,404 (126,596) 81% 687,214 923,798 134% (400,394) -43% Tampa Historic Streetcar, Inc. 265,206 61,230 (203,976) 23% 260,857 140,774 54% (79,544) -57% Fund Balance - Operating (860,539) 0 860,539 0% (836,997) 0 0% 0 0% Total Operating Revenues $65,966,577 $51,218,481 ($14,748,096) 78% $63,668,388 $57,039,545 90% ($5,821,064) -10%
All Mode Major Expenses
Fiscal Year 2015 Fiscal Year 2014 Variance % of Budget % of Budget Annual YTD Budget to expended Annual YTD expended FY14 % of Budget Actual Actual to date Budget Actual to date to FY15 Change Operating Expenses: Salaries and Wages $35,227,971 $26,686,216 ($8,541,755) 76% $34,144,103 $25,340,769 74% $1,345,447 5% Fringe Benefits 10,661,657 10,412,754 (248,903) 98% 10,610,234 7,553,304 71% 2,859,450 38% Fuel and Oil 7,966,537 5,483,591 (2,482,946) 69% 7,826,131 6,032,675 77% (549,084) -9% Parts and Supplies 3,124,676 2,915,519 (209,157) 93% 3,146,944 2,449,679 78% 465,840 19% Operational Contract Services 2,260,284 1,551,298 (708,986) 69% 2,050,546 1,226,190 60% 325,108 27% Administrative Contract Services 736,880 584,150 (152,730) 79% 915,152 600,952 66% (16,802) -3% Legal Services 431,095 210,994 (220,101) 49% 461,400 222,643 48% (11,649) -5% Marketing and Printing 506,484 239,384 (267,100) 47% 534,596 275,758 52% (36,374) -13% Insurance Costs 2,671,418 2,505,954 (165,464) 94% 1,993,000 2,435,017 122% 70,937 3% Utilities 799,205 517,646 (281,559) 65% 804,269 492,541 61% 25,105 5% Taxes and Fees 657,821 503,234 (154,587) 77% 609,616 480,728 79% 22,506 5% Other Expenses 922,549 836,558 (85,991) 91% 572,397 377,904 66% 458,654 121% Total Operating Expenses $65,966,577 $52,447,298 ($13,519,279) 80% $63,668,388 $47,488,160 75% $4,959,138 10%
4-1 Hillsborough Transit Authority Board of Directors Meeting August 3, 2015 ______Mode Snapshots Bus - Revenues
Fiscal Year 2015 Fiscal Year 2014 Variance % of Budget % of Budget Annual YTD Budget to collected Annual YTD collected FY14 % of Budget Actual Actual to date Budget Actual to date to FY15 Change Operating Revenues: Total Fare(Cash) Revenues $3,023,245 $3,237,176 $213,931 107% $2,710,109 $2,423,211 89% $813,965 34% Total Pass Revenues 12,516,866 8,578,199 (3,938,667) 69% 12,377,280 9,078,655 73% (500,456) -6% Total Other Revenues 43,729,261 34,843,178 (8,886,083) 80% 41,701,550 40,570,593 97% (5,727,415) -14%
Total Operating Revenues $59,269,372 $46,658,553 ($12,610,819) 79% $56,788,939 $52,072,459 92% ($5,413,906) -10%
Bus - Expenses
Fiscal Year 2015 Fiscal Year 2014 Variance % of Budget % of Budget Annual YTD Budget to expended Annual YTD expended FY14 % of Budget Actual Actual to date Budget Actual to date to FY15 Change Operating Expenses: Salaries $30,975,495 $23,416,747 ($7,558,748) 76% $29,839,074 $22,102,805 74% $1,313,942 6% Fringe Benefits 9,388,668 9,879,016 490,348 105% 9,244,176 6,621,221 72% 3,257,795 49% Fuel and Oil 7,450,502 5,214,919 (2,235,583) 70% 7,288,218 5,647,105 77% (432,186) -8% Parts and Supplies 2,914,248 2,740,394 (173,854) 94% 2,924,860 2,241,299 77% 499,095 22% Total Other Expenses 8,540,459 6,708,649 (1,831,810) 79% 7,492,611 5,882,661 79% 825,988 14%
Total Operating Expenses $59,269,372 $47,959,725 ($11,309,647) 81% $56,788,939 $42,495,091 75% $5,464,634 13%
Paratransit - Revenues
Fiscal Year 2015 Fiscal Year 2014 Variance % of Budget % of Budget Annual YTD Budget to collected Annual YTD collected FY14 % of Budget Actual Actual to date Budget Actual to date to FY15 Change Operating Revenues: Total Fare(Cash) Revenues $143,979 $110,922 ($33,057) 77% $128,359 $104,408 81% $6,514 6% Total Pass Revenues 458,166 288,280 (169,886) 63% 429,641 298,950 70% (10,670) -4% Total Other Revenues 4,617,211 3,044,178 (1,573,033) 66% 4,762,805 3,475,495 73% (431,317) -12%
Total Operating Revenues $5,219,356 $3,443,380 ($1,775,976) 66% $5,320,805 $3,878,853 73% ($435,473) -11%
Paratransit - Expenses
Fiscal Year 2015 Fiscal Year 2014 Variance % of Budget % of Budget Annual YTD Budget to expended Annual YTD expended FY14 % of Budget Actual Actual to date Budget Actual to date to FY15 Change Operating Expenses: Salaries $3,477,072 $2,595,360 (881,712) 75% $3,475,768 $2,526,413 73% $68,947 3% Fringe Benefits 1,051,082 425,211 (625,871) 40% 1,113,618 742,568 67% (317,357) -43% Fuel and Oil 515,135 268,529 (246,606) 52% 537,013 385,449 72% (116,920) -30% Parts and Supplies 92,699 93,007 308 100% 104,355 148,532 142% (55,525) -37% Total Other Expenses 83,368 61,273 (22,095) 73% 90,051 75,891 84% (14,618) -19%
Total Operating Expenses $5,219,356 $3,443,380 (1,775,976) 66% $5,320,805 $3,878,853 73% ($435,473) -11%
4-2 Hillsborough Transit Authority Board of Directors Meeting August 3, 2015 ______
Streetcar - Revenues
Fiscal Year 2015 Fiscal Year 2014 Variance % of Budget % of Budget
Annual YTD Budget to collected Annual YTD collected FY14 % of Budget Actual Actual to date Budget Actual to date to FY15 Change Operating Revenues: Total Fare(Cash) Revenues $84,193 $102,130 $17,937 121% $99,014 $76,449 77% $25,681 34% Total Pass Revenues 375,313 354,101 (21,212) 94% 447,649 282,151 63% 71,950 26% Total Other Revenues 1,018,343 660,317 (358,026) 65% 1,011,981 729,633 72% (69,316) -10%
Total Operating Revenues $1,477,849 $1,116,548 ($361,301) 76% $1,558,644 $1,088,233 70% $28,315 3%
Streetcar - Expenses
Fiscal Year 2015 Fiscal Year 2014 Variance % of Budget % of Budget Annual YTD Budget to expended Annual YTD expended FY14 % of
Budget Actual Actual to date Budget Actual to date to FY15 Change Operating Expenses: Salaries $775,404 $674,109 ($101,295) 87% $829,261 $711,551 86% ($37,442) -5% Fringe Benefits 221,907 108,527 (113,380) 49% 252,440 189,515 75% (80,988) -43% Fuel and Oil 900 143 (757) 16% 900 121 13% 22 18% Parts and Supplies 117,729 82,118 (35,611) 70% 117,729 59,848 51% 22,270 37% Total Other Expenses 361,909 179,296 (182,613) 50% 358,314 153,181 43% 26,115 17%
Total Operating Expenses $1,477,849 $1,044,193 ($433,656) 71% $1,558,644 $1,114,216 71% ($70,023) -6%
4-3 Hillsborough Transit Authority Board of Directors Meeting August 3, 2015 ______
Investment Portfolio Overview HART utilizes the State of Florida’s local government investment pool, Florida PRIME, as its primary source of cash holdings. Considered low-risk and conservative in its investment strategy, Florida PRIME allows HART to attain a higher yield compared to that of a typical bank cash-flow concentration account.
HART Florida PRIME Performance - FY2015 Oct - Feb 2015 Mar-15 Apr-15 May-15 Jun-15 Interest Bearing Balance $20,911,583 $19,522,075 $17,925,011 $25,129,389 $21,733,522 Interest Earned $2,984 3,326 2,936 $4,378 4,134
Grand Total SBOA (Florida PRIME) Investments $20,911,583 $19,522,075 $17,925,011 25,129,389 $21,733,522
Yield Rates 0.17% 0.18% 0.19% 0.20% 0.22%
The following charts represent Florida PRIME participation and portfolio composition for June 2015.
Prepared by: Joan Brown, Director of Financial Operations Reviewed by: Jeffrey C. Seward, Chief Financial Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer
4-4 Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
STATUS REPORT Ridership and Productivity ~ June 2015
June 2015 Ridership June 2015 all-mode ridership decreased 0.4%. Year to date all-mode ridership is up 2.1%. Total Total June June Percentage Year Year Percentage Mode 2014 2015 Change FY20141 FY2015 Change Local, MetroRapid, & Express Bus2 1,194,379 1,189,388 -0.4% 11,158,012 11,350,170 1.7%
Weekday 939,401 959,384 2.1% 8,679,943 8,832,745 1.8%
MetroRapid 50,796 48,891 -3.8% 452,880 437,592 -3.4% Total Weekday Local 990,197 1,008,275 1.8% 9,132,823 9,270,337 1.5%
Express 22,163 22,581 1.9% 215,804 200,822 -6.9%
Saturday 98,498 90,833 -7.8% 1,099,717 1,100,970 0.1%
Sunday 83,521 67,699 -18.9% 709,668 778,041 9.6% Streetcar 17,246 22,135 28.3% 218,394 232,966 6.7% Paratransit3 11,492 12,596 9.6% 111,727 118,388 6.0% Flex4 7,140 7,419 3.9% 68,371 71,947 5.2% Total All Modes 1,230,257 1,231,538 0.1% 11,556,504 11,773,471 1.9%
Highlights • June 2015 fixed route ridership (local plus express) was down 0.4% compared to June 2014. Year-to-date ridership is up 1.7%. • June 2015 streetcar ridership was up 28.3% compared to June 2014. Year-to-date streetcar ridership is up 6.7%. • June 2015 paratransit ridership was up 9.6% compared to June 2014. Year-to-date paratransit ridership is up 6.0%. • June 2015 flex ridership was up 5.2% compared to June 2014. Year-to-date flex ridership is up 5.5%. • June 2015 MetroRapid ridership was down 3.8% compared to June 2014. Year-to-date MetroRapid ridership is down 3.4%.
1 Fiscal Year runs October 1 through September 30. 2 Local and connector, express, and streetcar ridership are taken from HART Finance Department GFI reports. 3 HART Operations Department Trapeze reports. 4 HART Operations Department Trapeze reports. Services started April 12, 2010 and July 10, 2011. 4-5 Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
Cost per Passenger Cost per passenger is presented as non-audited numbers and subject to restatement. Cost per passenger can vary when presented as a single month because expenses encumbered will vary depending on items acquired and billing cycles. Year-to-date is more pertinent and will ‘smooth out’ as the year progresses. Bus + Flex Bus + Flex Paratransit Paratransit Month* Year-to-Date* Month* Year-to-Date* FY 2014 – Oct. $3.97 $3.79 $37.95 $34.72 – June FY 2015 – Oct. $4.84 $4.20 $29.48 $29.07 – June % Change 21.9% 10.8% -22.3% -16.3% *Not adjusted to revenue
Ridership and Productivity Reports On the following ridership and productivity report (Attachment), service is broken into three groups: local routes, express routes, and flex routes. Each group is ranked ‘first to worst’ for the current fiscal year in passengers per revenue hour. Routes in red are routes that fall 60% or below the average for their group. Routes in blue are routes that are 75% or above the average for the group.
Paratransit Reports
Paratransit Riders – June
June Personal Disabled Total Subscriptions Wheelchair Care Companions Children Patrons Passengers Trips Attendants
2014 10,071 1,208 148 65 11,492 2,150 3,439 2015 10,822 1,622 133 19 12,596 3,932 3,465
% 7.4% 34.3% -10.1% -70.8% 9.6% 82.9% 0.8% Change
Trip Cancellations – June
June June Type of Cancellation 2014 2015 % Change Advanced Cancellations 816 1,206 47.8% Same Day Cancellations 680 885 30.1% No Shows 359 355 -1.1% Patron/Dispatch Error Cancellations 115 91 -20.9% Other Cancellations 25 14 93.8% Total Trip Cancellations/No Shows 1,995 2,551 -6.0% Total Suspensions Per No-Show Policy 5 3 -60.0%
4-6 Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
Trip Purpose - June
June Medical/ Employme Educatio Shoppin Churc Hospital/Adul Recreation Other nt n g h t Day Care 2014 1,683 1,068 5,232 1,054 524 333 1,598 2015 1,915 1,016 5,571 1,286 553 274 1,981 24.0 % 13.8% -4.9% 6.5% 22.0% 5.5% -17.7% Change %
Paratransit Certifications – June
June June Total Certified Certifications 2014 68 2,669 2015 83 3,004 % Change 22.1% 12.6%
On-Time Performance – June
June Month Year-to-Date
2014 98.47% 93.26% 2015 96.01% 90.19% ± Change -2.5% -3.3% *On-Time window reset in June 2015 from 30 – 30 to 30 – 10
Prepared by: Steve Feigenbaum, Director of Service Development Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer
Attachment: Ridership and Productivity Report
4-7 HART Services Ridership Summary June 2015 Attachment I Ridership, FY 2014 vs FY 2015 Monthly Ridership Comparison Year-to-Date June June June FY 2014 FY 2015 HART Service FY 2014 FY 2015 % Change Ridership Ridership % Change Fixed Route Bus 11,158,012 11,350,170 1.7% 1,194,379 1,189,388 -0.4% TECO Streetcar 218,394 232,966 6.7% 17,246 22,135 28.3% ADA Paratransit 111,727 118,388 6.0% 11,492 12,596 9.6% HART Flex 68,371 71,947 5.2% 7,140 7,419 3.9% All Mode Total 11,556,504 11,773,471 1.9% 1,230,257 1,231,538 0.1% Wheelchairs on Fixed Route 44,232 41,384 -6.4% 4,450 4,601 3.4% Bikes on Buses 173,143 183,624 6.1% 18,649 20,926 12.2% U-Pass Program 409,001 396,463 -3.1% 42,040 36,906 -12.2%
FY 2014 vs. FY 2015 Monthly Ridership Comparison Complete Fiscal Year June June Fixed Route Detail FY 2014 FY 2015 FY 2014 FY 2015 Number of Weekdays 187 187 21 22 Number of Saturdays 43 43 4 4 Number of Sundays 43 43 5 4 No Service or Emergency Closure Days 0 0 0 0 Total Service Days 273 273 30 30 % Change % Change Weekday Ridership 8,679,943 8,832,745 1.8% 939,401 959,384 2.1% Weekday MetroRapid Ridership 452,880 437,592 -3.4% 50,796 48,891 -3.8% Total Weekday Local Ridership 9,132,823 9,270,337 1.5% 990,197 1,008,275 1.8% Weekday Express Ridership 215,804 200,822 -6.9% 22,163 22,581 1.9% Saturday Ridership 1,099,717 1,100,970 0.1% 98,498 90,833 -7.8% Sunday Ridership 709,668 778,041 9.6% 83,521 67,699 -18.9% % Change % Change Weekday Average Ridership 46,417 47,234 1.8% 44,733 43,608 -2.5% Weekday MetroRapid Ridership 2,422 2,340 -3.4% 2,419 2,222 -8.1% Weekday Average Express Ridership 1,154 1,074 -6.9% 1,055 1,026 -2.7%
Combined Weekday Average Ridership 49,993 50,648 1.3% 48,208 46,857 -2.8% Saturday Average Ridership 25,575 25,604 0.1% 24,625 22,708 -7.8% Sunday Average Ridership 16,504 18,094 9.6% 16,704 16,925 1.3%
Calculations are subject to monthly adjustment/restatement
Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report HART Services Ridership Summary June 2015 Attachment I
FY 14 June FY 15 June FY 15 June FY 15 June Y-T-D Bus Y-T-D Weekday Weekday Saturday Sunday Y-T-D Vehicle Riders per Average Average % Change Average* Average* Ridership Trips Bus Trip Local Routes* 1 Florida Avenue 4,058 3,817 -5.9% 1,945 1,627 915,979 23,887 38.3 2 Nebraska Avenue 2,439 2,219 -9.0% 2,398 2,045 646,940 19,883 32.5 4 Palma Ceia/MacDIll AFB 406 392 -3.4% 88,804 5,421 16.4 5 40th Street 1,719 2,149 25.0% 598 557 422,584 15,821 26.7 6 56th Street 4,201 3,934 -6.3% 2,587 1,969 1,029,970 24,625 41.8 7 West Tampa/Citrus Park 1,749 1,593 -8.9% 783 455 418,488 14,532 28.8 8 Progress Village/Brandon 1,682 1,590 -5.5% 752 666 404,440 15,057 26.9 9 15th Street 2,605 2,378 -8.7% 767 572 572,196 14,653 39.0 10 Cypress Street 318 248 -21.8% 58,324 5,235 11.1 12 22nd Street 2,521 2,215 -12.2% 1,664 1,373 683,746 21,553 31.7 14 Armenia Avenue 573 590 2.9% 322 127,364 7,270 17.5 15 Columbus Drive 1,254 1,309 4.4% 563 632 312,012 11,016 28.3 16 Waters Avenue 875 874 -0.2% 462 202,066 8,811 22.9 18 30th Street 1,548 1,585 2.4% 632 511 362,840 13,886 26.1 19 Port Tampa 1,461 1,351 -7.6% 745 508 329,254 16,035 20.5 30 Town 'N Country/Airport 2,140 2,181 1.9% 1,380 1,378 553,369 21,049 26.3 31 South Hillsborough County 215 239 11.2% 46,422 4,388 10.6 32 Dr. Martin Luther King Jr. Boulevard 1,869 1,647 -11.8% 692 801 414,620 16,171 25.6 33 Fletcher Avenue 935 893 -4.6% 526 345 215,961 16,884 12.8 34 Hillsborough Avenue 2,736 2,819 3.1% 1,714 749 667,024 17,680 37.7 36 Dale Mabry/Himes 2,027 1,876 -7.5% 884 728 461,696 14,717 31.4 37 Brandon/Netpark 1,058 1,184 11.9% 561 497 292,068 13,415 21.8 39 Busch Boulevard 2,846 2,666 -6.3% 1,595 902 680,782 16,832 40.4 41 Sligh Avenue 408 493 20.8% 95,892 5,609 17.1 45 UATC/Rome Avenue/Westshore Plaza 1,772 1,964 10.9% 698 613 409,982 15,023 27.3 46 Davis Islands/West Brandon 463 571 23.4% 105,835 5,418 19.5 57 UATC/Temple Terrace/Netp@rk 740 708 -4.3% 442 169,469 7,769 21.8 96 In-Town Trolley - Purple Line 117 124 5.6% 19,855 4,070 4.9 400 Nebraska-Fletcher MetroRapid 2,419 2,222 -8.1% 437,592 21,107 20.7 Group Total 47,152 45,831 -2.8% 22,708 16,925 11,145,574 397,817 28.0
FLEX Routes 570 Brandon Flex 57 65 14.0% 12,557 2,618 4.8 571 South County Flex 21 32 52.4% 5,344 5,236 1.0 572 Northdale Flex 147 134 -8.8% 61 33,820 7,016 4.8 573 Town 'N Country Flex 42 41 -2.4% 7,321 2,618 2.8 574 South Tampa Flex 83 55 -33.7% 12,905 4,301 3.0 Group Total 350 327 -6.6% 61 71,947 21,789 3.3
Express and Limited Express Routes* 20X Lutz Express 81 69 -14.8% 13,423 747 18.0 21LX UATC to Downtown via 56th St. NA 47 NA 6,075 567 10.7 22X Dover/Brandon Express 49 49 0.0% 10,456 748 14.0 24X Fishhawk/Riverview/MacDill AFB Express 258 271 5.0% 48,762 2,237 21.8 25LX South Brandon/Mac Dill AFB Express 209 188 -10.0% 36,826 2,055 17.9 27LX South Brandon Express 100 72 -28.0% 15,156 935 16.2 28X East County Express 41 32 -22.0% 7,753 374 20.7 47LX Southshore Limited Express 54 73 35.2% 15,221 747 20.4 51X New Tampa Express 62 54 -12.9% 10,095 748 13.5 53LX South County/Brandon via 301 Limited Express 77 68 -11.7% 15,116 2,242 6.7 61LX NW County Limited Express** 51 40 -21.6% 8,574 748 11.5 200X Clearwater Express - R 72 64 -11.1% 13,365 1,868 7.2 Group Total 1,054 1,027 -2.6% 200,822 14,016 14.3 R = Reverse Commute *Current routes only
Streetcar 800 TECO Streetcar 460 586 27.4% 1,734 578 232,966 19,857 11.7
Calculations are subject to monthly adjustment/restatement
Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report HART Services Ridership Summary June 2015 Attachment I
Hours and Miles by Mode
FY 2014 FY 2015 % Change June FY 14 June FY 15 % Change Bus Vehicle Hours 490,014 496,178 1.26% 54,813 56,477 3.04% Bus Revenue Hours 460,201 468,498 1.80% 51,623 53,225 3.10% Bus Vehicle Miles 6,423,153 6,504,794 1.27% 717,939 742,580 3.43% Bus Revenue Miles 5,764,277 5,830,835 1.15% 642,704 663,132 3.18%
Flex Vehicle Hours 15,262 13,755 -9.87% 1,754 1,804 2.85% Flex Revenue Hours 12,899 11,937 -7.46% 1,517 1,576 3.89% Flex Vehicle Miles 211,432 197,615 -6.53% 24,821 26,687 7.52% Flex Revenue Miles 169,046 156,514 -7.41% 19,674 21,009 6.79%
Paratransit Vehicle Hours* 81,670 81,238 -0.53% 8,722 8,890 1.92% Paratransit Revenue Hours* 68,045 69,823 2.61% 7,238 7,633 5.46% Paratransit Vehicle Miles* 1,263,571 1,188,925 -5.91% 131,554 124,633 -5.26% Paratransit Revenue Miles* 1,091,619 1,035,223 -5.17% 112,985 108,615 -3.87%
Streetcar Vehicle Hours 9,306 9,384 0.84% 1,014 1,019 0.53% Streetcar Revenue Hours 9,252 9,340 0.96% 1,008 1,013 0.53% Streetcar Vehicle Miles 49,806 50,227 0.85% 5,427 5,453 0.48% Streetcar Revenue Miles 49,788 50,210 0.85% 5,425 5,451 0.48%
HART System Vehicle Hours 596,252 600,555 0.72% 66,303 68,190 2.85% HART System Revenue Hours 550,397 559,598 1.67% 61,385 63,447 3.36% HART System Vehicle Miles 7,947,962 7,941,561 -0.08% 879,741 899,353 2.23% HART System Revenue Miles 7,074,730 7,072,783 -0.03% 780,788 798,207 2.23%
Calculations are subject to monthly adjustment/restatement HART Services Ridership Summary June 2015 Attachment I
Ridership, FY 2014 vs. FY 2015 Ridership, FY 2014 vs. FY 2015 Route productivity, Passengers per Revenue Hour & Mile (YTD) Monthly Year-to-Date FY 2014 FY 2015 FY 2014 FY 2015 June Passengers per Passengers per Passengers per Passengers per Local Routes* FY 2014 FY 2015 % Change FY 2014 FY 2015 % Change Revenue Hour Revenue Hour Revenue Mile Revenue Mile 2 - Nebraska Avenue 71,452 66,591 -6.8% 671,729 646,940 -3.7% 34.83 33.15 3.390 3.256 1 - Florida Avenue 101,718 98,259 -3.4% 908,824 915,979 0.8% 32.45 32.62 3.089 3.161 9 - 15th Street 62,605 57,678 -7.9% 589,172 572,196 -2.9% 32.91 32.00 3.018 2.928 6 -56th Street 107,327 104,778 -2.4% 973,165 1,029,970 5.8% 30.01 31.92 2.446 2.641 12 - 22nd Street 67,325 60,866 -9.6% 663,881 683,746 3.0% 30.91 31.88 2.847 2.978 34 - Hillsborough Avenue 67,769 71,878 6.1% 651,265 667,024 2.4% 31.04 31.78 2.522 2.610 16 - Waters Avenue 20,241 21,068 4.1% 189,556 202,066 6.6% 28.91 30.90 2.521 2.778 7 - West Tampa/Citrus Park 42,501 39,993 -5.9% 413,915 418,488 1.1% 28.42 28.23 2.488 2.498 39 - Busch Boulevard 70,604 68,641 -2.8% 665,586 680,782 2.3% 27.02 27.66 2.088 2.149 32 - Dr. Martin Luther King Jr. Boulevard 46,170 42,212 -8.6% 450,352 414,620 -7.9% 29.02 26.72 2.200 2.041 5 - 40th Street 42,049 51,891 23.4% 406,903 422,584 3.9% 24.43 24.88 2.197 2.260 15 - Columbus Drive 32,042 33,577 4.8% 306,742 312,012 1.7% 24.37 24.78 1.759 1.746 57 - UATC/Temple Terrace/Netp@rk 17,210 17,343 0.8% 150,698 169,469 12.5% 22.97 24.74 1.233 1.318 37 - West Brandon/Netp@rk 26,648 30,267 13.6% 246,093 292,068 18.7% 22.71 22.09 1.565 1.555 36 - Dale Mabry Hwy./Himes Avenue 50,557 47,716 -5.6% 476,194 461,696 -3.0% 22.34 21.72 1.961 1.951 18 - 30th Street 38,158 39,447 3.4% 363,444 362,840 -0.2% 21.36 21.24 1.840 1.859 10 - Cypress Street 6,672 5,466 -18.1% 68,410 58,324 -14.7% 24.17 20.57 2.121 1.831 45 - UATC/Rome Avenue/Westshore Plaza 44,857 48,455 8.0% 406,337 409,982 0.9% 20.09 20.26 1.847 1.883 8 -Progress Vilage/Brandon 42,031 40,653 -3.3% 409,677 404,440 -1.3% 19.24 18.83 1.408 1.384 400 - Nebraska-Fletcher MetroRapid 50,796 48,891 -3.8% 452,880 437,592 -3.4% 19.41 18.76 1.582 1.540 30 - Town 'N Country/Airport 56,916 59,018 3.7% 530,961 553,369 4.2% 17.93 18.09 1.305 1.364 14 - Armenia Avenue 13,134 14,262 8.6% 123,417 127,364 3.2% 17.76 17.81 1.659 1.673 41 - Sligh Avenue 8,573 10,852 26.6% 91,164 95,892 5.2% 16.51 17.37 1.248 1.325 33 - Fletcher Avenue 23,079 23,119 0.2% 198,665 215,961 8.7% 15.89 17.28 1.422 1.564 19 - Port Tampa 36,574 34,728 -5.0% 325,541 329,254 1.1% 16.95 17.10 1.497 1.512 4 - Palma Ceia/MacDill AFB 8,518 8,616 1.2% 78,421 88,804 13.2% 13.97 15.82 1.189 1.289 46 - Davis Islands/West Brandon 9,717 12,564 29.3% 56,312 105,835 87.9% 11.60 13.49 0.832 1.016 96 - Downtown Trolley - Purple Line 2,457 2,717 10.6% 20,707 19,855 -4.1% 10.45 10.04 1.414 1.392 31 - South Hillsborough County 4,516 5,261 16.5% 45,011 46,422 3.1% 8.90 8.61 0.440 0.407 999 - Public Service - Special Event NA NA NA 7,186 3,774 -47.5% NA NA NA NA
System Total 1,172,216 1,166,807 -0.5% 10,942,208 11,149,348 1.9% 24.57 24.59 2.021 2.038
75% of Local System Blue = Routes performing 75% or higher above the local system average Average 18.44
60% of Local System Red = Routes performing 60% or lower than the local system average Average 14.75 *Current Routes Only June Year to Date FY 2014 FY 2015 FY 2014 FY 2015 FY 2014 FY 2015 % Change FY 2014 FY 2015 % Change Pass./Rev Hr. Pass/Rev Hr. Pass./Rev Mi. Pass/Rev Mi. TECO Streetcar 14,246 22,135 55.4% 218,394 232,966 6.7% 23.6 24.94 4.39 4.63 Calculations are subject to monthly adjustment/restatement
Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report HART Services Ridership Summary June 2015 Attachment I
Ridership, FY 2014 vs. FY 2015 Ridership, FY 2014 vs. FY 2015 Route productivity, Passengers per Revenue Hour & Mile (YTD) Monthly Year-to-Date FY 2014 FY 2015 FY 2014 FY 2015 June Passengers per Passengers per Passengers per Passengers per Flex Routes* FY 2014 FY 2015 % Change FY 2014 FY 2015 % Change Revenue Hour Revenue Hour Revenue Mile Revenue Mile Brandon FLEX 1,277 1,440 12.8% 10,807 12,557 16.2% 4.43 4.95 0.355 0.399 South County FLEX 600 695 15.8% 5,196 5,344 2.8% 2.19 2.08 0.132 0.123 Northdale FLEX 2,963 3,186 7.5% 30,383 33,820 11.3% 9.37 9.91 0.799 0.855 Town N' Country FLEX 796 892 12.1% 7,986 7,321 -8.3% 3.23 2.91 0.233 0.209 South Tampa FLEX 1,504 1,206 -19.8% 13,933 12,905 -7.4% 5.89 5.23 0.518 0.460
System Total 7,140 7,419 3.9% 68,305 71,947 5.3% 5.3 5.32 0.404 0.405
75% of Local System Blue = Routes performing 75% or higher above the FLEX system average Average 3.99
60% of Local System Red = Routes performing 60% or lower than the FLEX system average Average 3.19 *Current Routes Only
Calculations are subject to monthly adjustment/restatement
Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report HART Services Ridership Summary June 2015 Attachment I
Ridership, FY 2014 vs. FY 2015 Ridership, FY 2014 vs. FY 2015 Route productivity, Passengers per Revenue Hour & Mile (YTD) Monthly Year-to-Date FY 2014 FY 2015 FY 2014 FY 2015 June Passengers per Passengers per Passengers per Passengers per Express Routes** FY 2014 FY 2015 % Change FY 2014 FY 2015 % Change Revenue Hour Revenue Hour Revenue Mile Revenue Mile 28X - East County Express 869 698 -19.7% 6,959 7,753 11.4% 20.97 24.68 0.701 0.782 20X - Lutz Express 1,700 1,515 -10.9% 13,655 13,423 -1.7% 19.30 21.33 1.044 1.031 24X - FishHawk/Riverview/MacDill AFB Express 5,419 5,970 10.2% 54,578 48,762 -10.7% 20.03 17.08 0.703 0.633 47LX - Southshore Limited Express 1,134 1,596 40.7% 13,754 15,221 10.7% 13.98 15.81 0.522 0.560 22X - Dover/Brandon Express 1,035 1,084 4.7% 10,297 10,456 1.5% 14.39 15.24 0.756 0.764 25LX - South Brandon/MacDill AFB Limited Express 4,395 4,145 -5.7% 42,094 36,826 -12.5% 15.76 13.93 0.669 0.587 27X - Fishhawk/South Brandon Express 2,105 1,579 -25.0% 19,831 15,156 -23.6% 16.47 12.83 0.695 0.530 51X - New Tampa Express 1,311 1,185 -9.6% 12,609 10,095 -19.9% 12.51 11.30 0.523 0.420 21LX UATC to Downtown via 56th St.*** NA 1,036 NA NA 6,075 NA NA 11.19 NA 0.708 61LX - NW Hillsborough Limited Express* 1,068 882 -17.4% 9,569 8,574 -10.4% 11.88 11.07 0.562 0.504 200X - Clearwater Express - R 1,507 1,406 -6.7% 16,297 13,365 -18.0% 11.70 9.60 0.450 0.370 53LX - South County/Brandon via 301 Limited Express - R* 1,620 1,485 -8.3% 16,161 15,116 -6.5% 7.34 6.72 0.389 0.357
System Total 22,163 22,581 1.9% 215,804 200,822 -6.9% 14.86 13.28 0.615 0.557
75% of Local System Blue = Routes performing 75% or higher above the express system average Average 9.96
60% of Local System Red = Routes performing 60% or lower than the express system average Average 7.97 *R = Reverse Commute Route **Current Routes Only ***Route renamed from 6LTD 11/14 Calculations are subject to monthly adjustment/restatement
Source: HART Ridership Reports and Trapeze Scheduled Service Revenue Hour Report Passengers per Revenue Hour per Route FY 2015 (10/1/2014 - 6/30/2015)
35.00
30.00 Local Flex Express
25.00
20.00
15.00
10.00 Passengers Passengers Hour Revenueper
5.00
0.00 MetroRapid 6 -56th Street Brandon FLEX 9 - 15th9 -Street 5 - 40th5 - Street Northdale FLEX 18- 30th Street 19- Port Tampa 12- 22ndStreet 41- Sligh Avenue 20X -Express Lutz 1 - Florida1 - Avenue South Tampa FLEX 10- Cypress Street South County FLEX 16 -16 Waters Avenue 15- Columbus Drive 33- Fletcher Avenue 2 - Nebraska2 - Avenue 39- Busch Boulevard 14- Armenia Avenue Town N' Country FLEX 96- Downtown Trolley 34- Hillsborough Avenue 28X -County28X Express East 51X - NewTampa Express 200X Clearwater - Express 4 - Palma4 - Ceia/MacDill AFB 8 -Progress Vilage/Brandon 7 - West7 - Tampa/Citrus Park 37- West Brandon/Netp@rk 30- Town 'N Country/Airport 22X - Dover/Brandon Express 31- South Hillsborough County UATC to Downtown via 56th St. 46- Davis Islands/West Brandon 47LX Southshore - Limited Express 57- UATC/Temple Terrace/Netp@rk 36- Dale Mabry Hwy./Himes Avenue 53LX South County/Brandon- Limited… 61LX NW - Hillsborough Limited Express 27LX Fishhawk/South - Brandon Express 32- Dr. MartinLutherKing Jr. Boulevard 45- UATC/Rome Avenue/Westshore Plaza 25LX South Brandon/MacDill- AFB Express 24X - FishHawk/Riverview/MacDill Express Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
MONTHLY INFORMATION REPORT Organizational Key Performance Indicators (KPIs) ~ June 2015
SUMMARY This memorandum provides a report on the attainment level of the adopted organizational KPIs covering Fiscal Year 2015.
DISCUSSION At the September 8, 2014, regular Board meeting, the HART Board adopted Resolution #R2014- 09-38, approval of HART Key Performance Indicators (KPIs) for the Hillsborough Transit Authority for FY2015. The established KPIs are directly measurable and the organization’s level of attainment is updated and reported to the Board on a monthly basis (see table below).
ORGANIZATIONAL KEY PERFORMANCE INDICATORS EVALUATION PERIOD FY2015 (OCTOBER 2014 – SEPTEMBER 2015) (TENTATIVE RESULTS)* FY2015 (9 MONTH) PERFORMANCE KPI CRITERIA TARGET 10/14 – 6/15 Ridership Bus Passengers per Revenue Greater than or equal Productivity Hour to 24.0 24.23 Less than or equal to Efficiency Gross Cost per Revenue Mile $6.83 $7.31 Collisions per 100,000 Less than or equal to Safety Revenue Miles .55 0.437 Quality of Complaints per 100,000 Less than or equal to Service Passengers 13.0 11.63 Quality of Mean Distance Between Greater than or equal Service Vehicle Failures to 6,600 6,119 On-Time 1 Minute Early to 5 Minutes Performance Late at Scheduled Timepoints Greater than 74% 74.4% Greater than or equal to 0.5% of previous Growth of Fund Balance and year’s ending fund To be reported at Finance Fiscal Sustainability balance year’s end *All calculations subject to restatement . Bold Italics = KPI target not met in reporting period
CONCLUSION The effective date for measurement of the proposed KPIs is FY2015, October 1, 2014 through September 30, 2015.
The KPI for Ridership Productivity, Safety, Quality of Service (Complaints), and On-Time Performance are being met for the first nine months of FY2015. Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
The KPI for Efficiency and Quality of Service (mean distance between failures) are not being met in the first nine months of FY2015.
Charts of the FY2015 annual KPIs are presented as an Attachment.
Prepared by: Steve Feigenbaum, Director of Service Development Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer
Attachment: KPIs Charts
Attachment – Key Performance Indicators – FY 2015
HART KPI: Ridership Productivity FY 2015 - October 2014 - June 2015 Measure: Passengers Per Revenue Hour Greater Than or Equal to 24.0
28 27 26 25 24 24.23 24 23 22 21 20 Passengers per Revenue Passengers per Revenue Hour 19 18 1 KPI Year To Date
HART KPI: Efficiency FY 2015 - October 2014 - June 2015 Measure: Cost per Revenue Mile Less Than or Equal to $6.83
$8.00 $7.31 $6.83 $7.00
$6.00
$5.00
$4.00
$3.00
$2.00 Cost perRevenue Mile
$1.00
$- 1 KPI Year To Date
HART KPI: Safety FY 2015 - October 2014 - June 2015 Measure: Collisions Per 100,000 Revenue Miles Less Than or Equal to 0.55
1.00 0.90 0.80 0.70 0.60 0.55 0.50 0.437 0.40 0.30 0.20 0.10 Collisions per 100,000 Revenue Miles 0.00 1 KPl Year-to-Date
Attachment – Key Performance Indicators – FY 2015
HART KPI: Quality of Service FY 2015 - October 2014 - June 2015 Measure: Complaints per 100,000 Passengers Less Than or Equal to 13
14 13 13 12 11.63 11 10 9 8 7 6 Complaintsper Passengers 100,000 5 1 KPI Year to Date
HART KPI: Quality of Service FY 2015 - October 2014 - June 2015 Measure: Mean Distance Between Failures Greater Than or Equal to 6,600 Miles
8,000
7,500
7,000 6,600 6,500 6,119
6,000
5,500 Mean Distance (Miles) Between Failures Between (Miles) Distance Mean
5,000 1 KPI Year to Date
HART KPI: On-Time Performance FY 2015 - October 2014 - June 2015 Measure: On-Time Performance Greater Than or Equal to 74%
76.0%
75.0% 74.4% 74.0% 74.0%
73.0%
72.0%
71.0%
70.0% KPI 1 Year to Date Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
MONTHLY INFORMATION REPORT Risk Management Report ~ June 2015 The purpose of this report is to inform the HART Board of Directors of significant developments related to Risk Management for June 2015. Claims and settlements at the $5,000 reporting threshold and above are categorized as significant; claims and settlements below the $5,000 reporting threshold are categorized as insignificant.
LIABILITY Bodily Injury and Property Damage Month of June Claims Opened Claims Closed
Significant 7 0
Insignificant 6 1
Combined Total Expected $73,970 $826.20 Costs Current open claims caseload is 129
WORKERS’ COMPENSATION Month of June Claims Opened Claims Closed
Significant 1 2
Insignificant 4 2
Combined Total Expected $66,000 $21,121.62 Costs Current open claims caseload is 54
Prepared by: Rickey Kendall, Director of Risk & Safety Reviewed by: Michael A. Stephens, Chief Business Enterprise & Safety Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer
Hillsborough Transit Authority Board of Directors Meeting August 3, 2015 ______
MONTHLY INFORMATION REPORT Procurement & Contracts Administration Activity Report ~ June 2015
A. Full & Open Acquisitions Description Procurement Method Issued Third Party Administrator (TPA) for Family Medical Leave Request for Proposal 6/2/15 Administration Services (FMLA) Third Party Transportation Voucher Program Request for Proposal 6/23/15
B. Contracts Awarded Awarded to Description Amount Date Pine Lake Services MTC Beautification $29,427 6/3/15
Cambridge Systematics One Bus Away $420,261 6/10/15
Owners Representative The Ash Group $173,750 6/10/15 Coin Sorter and Conveyor Coin Currency & Documents Systems $35,595 6/17/15 System Zone 3 Pesco Natural Gas Supplier $.0835 per 6/17/15 therm Total $659,033 (plus Natural Gas)
C. Open Contracts There are 109 open contracts that are currently under administration, including construction Task Orders.
D. Sole Source Procurements Awarded to Description Amount Date Data Card Group Datacard Printer Maintenance Renewal $7,170 6/3/15 Precision Contracting Metro Rapid Fiber Optics $44,902 6/3/15 Services
E. Processed Purchase Orders Under $25,000 = $382,191 179 Standard Purchase Orders totaling $243,008 85 Inventory Purchase Orders totaling $139,183
F. Unauthorized Procurements There were no unauthorized procurements in the month of June 2015.
Prepared by: Al Burns, Director, Procurement & Contracts Administration Reviewed by: Jeffrey C. Seward, Chief Financial Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer
Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
MONTHLY INFORMATION REPORT Information Technology Services ~ June 2015
Internet Usage Report for June 2015 Hits and Visitors Month of June Total Hits 5,405,687 Total Visitors 192,052
Most Popular Pages Visits HART Home Page 1,035,206 Maps and Schedules 1,029,639 Finding The Right Local Route 1,026,810 Google Trip Planner 1,007,377 Saturday Local Service 1,005,447
Most Popular Routes Visits Route 06 204,709 Route 39 204,015 Route 34 203,528 Route 02 203,287 Route 12 203,247 * represents an upward trend and represents a downward trend
Prepared by: Gabriel Quiñones, Director of Information Technology Services Reviewed by: Michael A. Stephens, Chief Business Enterprise & Safety Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer
Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
MONTHLY INFORMATION REPORT Human Resources ~ June 2015
Employment Activity June 1, 2015 – June 30, 2015 Type of Activity Non- Bargaining Total Bargaining New Hires 7 2 9 Transfer 0 0 0 Reinstatement 0 0 0 Voluntary Resignations 5 0 5 Retirement 0 0 0 Deceased 0 0 0 Terminations 4 0 4 Promotion 1 0 1 There were 753 active (non-temporary) employees.
Turnover Report Division # of Separations* % Per Division Executive 0 0% Business Enterprise & Safety 0 0% Finance 0 0% Operations 9 1.74% Turnover Total 9 1.19% *Includes: Voluntary Resignations, Retirement, Terminations and Death
Prepared by: Dara M. Chenevert, Director of Human Resources & Org. Development Reviewed by: Michael A. Stephens, Chief Business Enterprise & Safety Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer
Attachment: Employment Activity Chart
ATTACHMENT
Percentages New Hires Transfer Reduction in Force Voluntary Resignations Retirement Deceased Terminations Promotion
5% 21% 48% 0%
26% 0%
Type of Activity Total New Hires 9 Transfer 0 Reduction in Force 0 Voluntary Resignations 5 Retirement 0 Deceased 0 Terminations 4 Promotion 1 Grand Total: 19
Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
MONTHLY INFORMATION REPORT Capital Planning Department Activities ~ June 2015
County and Municipal Land Use Activities HART staff reviewed four City of Tampa and 17 Hillsborough County proposed projects during June 2015. Improved pedestrian access was recommended for all projects. Four projects were determined to require bus stop improvements: • Waterside West, LLC (188 unit multi-family development) – Westshore Boulevard between Tyson Avenue and Pearl Avenue • Riverview Landing Ph II (Nursing Convalescent and Extended Care Facility - 180 beds) west side of US 301 @ the intersection of Balm Riverview Road & US 301 • Gas Worx, LLC (1400 unit multi-family and 67,600 sq. ft. retail) - NW & SW corner of Adamo Drive & Channelside Drive • Universal Academy of Florida (18,000 sq. ft. gymnasium) - 6801 Orient Road, 650’ south of Sligh Avenue
Meetings The following section outlines the status of the meetings attended by staff in June 2015: MPO Citizen (CAC) Advisory Committee FDOT Tampa Bay Express Lanes Six citizens voiced their concerns regarding the Tampa Bay Express Lanes proposed in the MPO 2040 Long Range Transportation Plan during the public comment segment. Their concerns included the impact to Tampa historic neighborhoods, lack of contributions by FDOT for bus service to operate in the lanes, and the construction cost. There was confusion on the location and the property needs for the express lanes. The CAC members passed a motion to make a recommendation to the MPO Board to remove the project from the LRTP until FDOT provides the following: 1) a clear map outlining the properties that are owned by FDOT and what are the property needs for acquisition; and 2) add transit to mirror what was completed by District 5 - Sun Rail project.
East Hillsborough Safety Concerns Ms. Karen Peoples, a concerned resident of the Silver Oak Apartment complex located on 43rd Street north of Hillsborough Avenue, stated the community needs for safety improvements for crossing the street on Hillsborough Avenue and 43rd Street. She also voiced the need for shelters for East Hillsborough Avenue. Ms. Gloria Mills, HART representative on the MPO CAC, stated that she will share Ms. Peoples’ concerns with the HART ADA Committee. HART staff committed to work with Ms. Peoples on her concerns for shelters.
Prepared by: Jeanie Satchel, Director of Capital Planning and Development Reviewed by: Jeffrey C. Seward, Chief Financial Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
MONTHLY INFORMATION REPORT Marketing Services Activities ~ June 2015
Marketing/Advertising • 83 Degrees Media, is “an on-line magazine about the Tampa Bay Region (Hillsborough, Pinellas, Polk, Sarasota, Manatee, Pasco, Hernando Counties)”. Its target audience include: “business owners, entrepreneurs, young professionals, investors, influencers…”. 83DegreesMedia.com maintains that it receives 30-35,000 unique visitors (impressions) to its home page on a monthly basis.
HART engaged 83DegreesMedia.com in an underwriting partnership which consists of “suggesting” transportation topics and advertising for the months of June – September 2015. As part of this sponsorship, 83 Degrees Media will place HART banner ads “in rotation on the home page and on the Transportation Focus Area page”. 83 Degrees Media, under this agreement will provide the following:
o Number of features produced under this four-month agreement o Number of news items produced under this agreement o Number of visitors to the 83 Degrees Media site per Google Analytics o Number of impressions for HART ads on the 83 Degrees Media site
Advertisements can be changed out monthly. Results are available quarterly. The two June ads appears below and link back to appropriate pages on goHARTorg.
Results Although results are only available quarterly, 83 Degrees Media produced a June cpm (cost per thousand) of $48. This was high compared to ABC Action News as highlighted below.
Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
• ABC Action News and Scripps Digital Network Advertising package. This is the first HART venture into animated digital advertising.
For June, some of this included:
o A category sponsorship of its June Summer Road Trip Contest o Logo inclusion in promotional contest ads online and mobile (guaranteed 250,000 impressions) o Two HART digital advertisements online at abcactionnews.com and throughout the Scripps Digital Network, online, mobile and apps (guaranteed 500,000 impressions) o Exclusively sponsored native content article. An article sponsored, written, and endorsed by ABC Action News (Tampa) and suggested by HART. June article topic was “Reasons to use Public Transit this Summer”. This was to coincide with its Summer Road Trip Contest. o Database of contest entrants o Campaign recap performance reporting
Results HART received a new database of 3,557 new e-mail addresses New Digital Advertising Benchmarks (June Campaign): CPM (Cost per Thousand): $9.20 CPC (Cost per Click): $1.74 CTR (Click Through Rate): 0.53%
Transit Advertising Contractor Type of Services Contract Term Contract Revenue Guarantee Received Direct Media USA Bus Advertising May 2014 – $463,000 $38,583 April 2015 Comments: fifth and last year of contract guarantee is $463,000 (May 2014 – April 2015), which is an increase of $23,000 over the prior year. After two months of the contract (June 2015), Direct Media USA has over delivered advertising revenue by $52,508. Signal Outdoor Shelter Advertising July 2014 – June 12.5% of net $10,250 2015 revenue collected or $300 per shelter per month whichever is greater Comments: June was the last month of the annual contract. For the contract year (July 2014 – June 2015) HART received $120,025 from shelter advertising. There are 410 shelters built; 820 panels in inventory; 664 or 81% panels sold. Commuter Advertising premier provider of GPS based January – $12,000 annually $17,336 short form audio and text December 2015 scroll advertising on transit vehicles Comments: third annual contract term.
Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
Marketing Collateral and Graphic Support Highlights of 26 projects completed in June include: • HART Celebrates ADA 25th Anniversary Bus Interior Card creative support • HART Tiger Grant Cover creative support • HARTPlus Appreciation Month creative support • Black Sheriff Advisory Council Ad creative support • HART Takes You There. SAFETY. ABC News Web Ads (994x30, 994x300, 300x250 and 728x90) • HCC Fall Semester Flash Pass creative support • Route 8 Time Adjustments creative support • WTMP AM Banner Ad - 200x200 creative support
Graphic Technical Support • July 19, 2015 Mark-Up • SoHo Concept Proposal Maps • In-Town Trolley Lunchtime Concept Proposal Map • HARTFlex New Tampa Proposal
Peer Social Media Snapshot Organization Facebook Change Twitter Change YouTube YouTube Change Likes (%) Followers (%) Videos Views Views (%) HART 4674 +1.4% 3294 +2.8% 99 48528 +3.0% PSTA 8853 +1.9% 1787 +3.8% 71 55741 +4.4% JTA 2234 +2.4% 1669 +4.2% 164 41653 +6.6% LYNX 2998 +4.4% 2529 +7.5% 110 48181 +8.4% TBARTA 1185 +1.3% 3783 +1.3% 9 3601 +7.8% SCAT 527 +3.8% N/A N/A N/A N/A N/A *JTA: Jacksonville Transit Authority; LYNX: Central Florida Regional Transportation Authority; PSTA: Pinellas Suncoast Transit Authority; TBARTA: Tampa Bay Area Regional Transit; SCAT: Sarasota County Area Transit
Prepared by: Steve Rosenstock, Sr. Manager of Marketing Services Reviewed by: Lena Petit, Director of Executive Office and Board Support Approved by: Katharine Eagan, AICP, Chief Executive Officer
Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
MONTHLY INFORMATION REPORT Community Relations Activities ~ June 2015 Outreach Initiatives and Community Meetings
Date Initiative Attendees* June 1 Oaks at Riverview Senior Center HART Presentation 25 June 1 COMTO City Intern Orientation 43 June 2 West Tampa Board of Directors Meeting 50 June 2 Catholic Charities - Blessed Sacrament Manor HART Senior IDs 15 June 3 Florida Diversity Council Tampa Bay Chapter meeting 50 June 3 Tampa Bay Diversity Business Expo at HCC 200 June 3 Leadership Hillsborough Board Meeting 12 June 4 Metro Orlando Hispanic Business Conference & Expo Matchmaker 10 June 4 NAACP Economic Development Committee Partner Meeting 30 June 4 Town ‘N Country Senior Center HART Presentation 35 June 4 Tampa Hillsborough Action Plan (THAP) Meeting 12 June 4 COMTO – National Scholarship Meeting 15 June 5 Blessed Sacrament Manor Senior IDs 20 June 5 COMTO – Council of President’s Teleconference 30 June 5 Spirits of PACE Fundraiser for PACE Center for Girls 200 June 8 McLane Middle School HART Youth Presentation 50 June 8 Sligh Middle School HART Youth Presentation 45 June 9 Hillsborough County Children Services HART Youth Presentation 25 June 9 Ybor City Chamber of Commerce Monthly Meeting 70 June 9 COMTO Central Florida - Executive Meeting 7 June 10 Williams Park HART Youth Presentation 28 June 11 Ybor Chamber of Commerce Gala Committee Meeting 12 June 11 North Tampa Chamber of Commerce General Meeting 30 June 11 Temple Crest Park HART Youth Presentation 40 June 11 Leadership Hillsborough Graduation 30 June 15 Jewish Towers Senior Center HART Presentation 20 June 15 Disney Customer Service Center Commute Options Meeting 20 June 16 Fair Oaks Park HART Youth Presentation 70 June 17 Tampa Downtown Partnership 29th Annual Meeting and Luncheon 5 June 17 Police Athletic League HART Youth Presentation 40 Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
June 18 Cyrus Greene Park HART Youth Presentation 35 June 19 Tampa Housing Authority Fatherhood Initiative Event 200 3rd Annual Juneteenth Awards Luncheon – Hillsborough County June 19 100 Sheriff’s Black Advisory Council June 20 COMTO Central Florida Bowl-A-Thon 50 June 22 Kids With A Call, Inc. HART Youth Presentation 30 June 23 Police Athletic League HART Youth Presentation 40 June 23 Tampa Bay History Center HART Youth Presentation 30 June 24 Sheriff’s Hispanic Advisory Council Board Meeting 15 June 24 Workforce Initiative Town Hall Event Meeting 10 June 25 Workplace Volunteer Council meeting 15 June 25 Westchase Park HART Youth Presentation 50 June 25 CAC City of Tampa Job Readiness 2 June 26 Tampa Baptist Senior Center HART Senior ID 10 Greater Tampa Chamber of Commerce Transportation Advisory June 26 30 Committee PACE Center for Girls Board Meeting and Annual Strategic June 26 15 Planning June 30 Cyrus Greene Park HART Youth Presentation 30 June 30 Police Athletic League HART Youth Presentation 35 *approximate
Prepared by: Marco Sandusky, Sr. Manager of EEO and Community Programs Approved by: Katharine Eagan, AICP, Chief Executive Officer Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
MONTHLY INFORMATION REPORT Maintenance Activities ~ June 2015
Fleet Maintenance Performance Fixed Route Preventative Maintenance Total Miles Demand Work Orders Completed Completed 773,763 136 1002
Paratransit Preventative Maintenance Total Miles Demand Work Orders Completed Completed 127,467 31 126
Flex Service Preventative Maintenance Total Miles Demand Work Orders Completed Completed 26,198 4 20
Streetcar Maintenance Performance Streetcar Preventative Maintenance Total Miles/Trips Demand Work Orders Completed Completed Miles – 5,620.73 16 20 Trips – 2,081.75
Facility Maintenance Performance • Preventative Maintenance Tasks Completed – 37 • Demand Work Orders Completed – 160
Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
Scheduled Projects • Complete the upgrades to 17 landscaping planters at Marion Transit Center (MTC). • Quarterly inspection for the emergency backup generator located at the HART Operations Facility, including the Heavy and Preventative Maintenance buildings. • Annual fire sprinkler inspections for the HART Administrative Office and Streetcar Facility.
Completed Projects • Facilities Department completed painting and renovation of the Operator’s break room located at the University Area Transit Center (UATC). • The existing landscaping at MTC has been removed from the planter beds and the soil has been filled to the appropriate height.
Passenger Amenities Performance • Preventative Maintenance Tasks Completed – 52 • Demand Work Orders Completed – 62
Scheduled Projects • The installation of the signage for the In-Towner Route 96.
Completed Projects • Bus shelter solar light program: no damage was reported this month. • Bus stop maintenance: five stops were repaired due to vandalism, adjusted 11 stops for new bus pads. Two bus stops were removed for new markup. Repaired 18 kiosk by painting and repairing the kiosk due to age and damage. • Shelter maintenance: three slimline back glass panels were replace for Routes 12, 34 and 19 due to vandalism. Route 19 also had slimline side panel replaced. • Preventive maintenance shelter washing: 38 shelters and 12 MetroRapid shelters were pressure washed and cleaned. • Benches/trash receptacles removed/installed: 10 new benches were installed at various transit centers. Three trash receptacles were removed due to stop deletions/location changes. Repaired six trash receptacles. Nine trash receptacles were replaced due to vandalism.
Prepared by: Robert Andis, Interim Director of Maintenance Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
MONTHLY INFORMATION REPORT Operations Activities ~ June 2015
Transportation Operations Senior Management acknowledged the highest On-Time Performance (OTP) performers and challenged the lowest performers to succeed. Staff initiated an incentive of continued performance by launching “Lunch with the Director.” On a monthly basis, the highest performer and most improved lowest performer will be invited to a one-on-one paid lunch in expression of our appreciation.
Mr. Alan Tuchman, Scheduling Department, was promoted to the position of Manager of Transit Supervision. The main responsibilities of this position includes monitoring of service delivery and development of structured programs for Transit Supervisors and Dispatchers.
HART Fixed Route Completed Projects • Operations Department has received four Wi-Fi ready buses from the Maintenance Department. • IT Department has completed the mobile data computers to be used by Transit Supervisors. These Toughbook have enhanced the vehicle tracking and accident investigation procedures by the Transit Supervisors.
HARTPlus/Flex Completed Projects • Staff surveyed Van Operators to identify those who have a CDL. Operations and Human Resources/Training departments will conduct CDL training enabling Van Operators to volunteer for fixed route assignment, thereby, reducing the number of off-day Bus Operators needed to fill all work assignments. • Two Van Operators completed the two-week cross-training class for Streetcar Motormen. The objective of the cross-training was to address limited opportunities for Van Operators who are not required to have a CDL.
HART Operations Special Events Jacksonville Transportation Authority visited the 21st Avenue facility to tour and discuss best practices, on-time performance, and maintenance campaigns. The Directors of Transportation and Maintenance engaged with their designees as an introduction to partnering opportunities.
Customer Service/Paratransit Staff attended several organizational meeting this month with various County partners: • Meetings were held with the Mayor’s Alliance for Persons with Disabilities on June 9, 2015. Discussions were focused on the ADA 25th Anniversary Disability Awareness Expo scheduled for July 18, 2015. • Staff participated in a Business Advisory Board for MacDonald Training Center. Partners gathered to discuss strategies for development of outreach opportunities for the center. Hillsborough Transit Authority Board of Directors Meeting August 3, 2015
• Presentations were are made by HART to the Transportation Disadvantaged Coordinating Board meeting on June 26, 2015. Updates on the HARTPlus Customer Choice Voucher Program and operational monthly reports were provided.
Prepared by: Keith Sanders, Director of Transportation Gregory Brackin, Director of Operations Support – ADA Officer Reviewed by: Ruthie Reyes Burckard, Chief Operating Officer Approved by: Katharine Eagan, AICP, Chief Executive Officer CALENDAR OF UPCOMING ACTIONS REQUEST ID REQUEST Assigned Date Expected Date Extended Date
1 Coordination with Sunshine Line April 6, 2015 June 1, 2015 ongoing 2 Formation of Ad Hoc Committee to put together criteria for the Per contract; May 4, June 2015 Complete CEO Performance evaluation 2015 3 Joint HART/PSTA Executive Committees meeting Per prior agreement June 8, 2015 August 31 4 Staff to provide information about regulatory provisions re June 15, 2015 By June 20, 2015 Complete setting requirements on spouses and dependents participation in incentive program for discounted health insurance and buy-up plan 5 City of Tampa to share their health insurance/wellness June 15, 2015 By July 20, 2015 program/dependent participation plans 6 GC to create a note clarifying changes in the Policies for easier June 15, 2015 By July 20, 2015 Complete tracking 7 At July 20 BOD meeting, staff is to have a slide in support of the June 15, 2015 By June 20, 2015 Complete action item to ratify the settlement agreement with ATU 8 Updates from State and Federal Legislative Teams Per contract July 20, 2015 Complete 9 Board Policy Revisions – Sections 100 and 600 April 6, 2015 July 20, 2015 August 3, 2015 10 Staff to create an aggressive education plan for the legislative February – May 2015 Starting July 2015 Ongoing delegation for next year 11 Revisions of prioritization of MetroRapid corridors and May 4, 2015 July 20, 2015 September 2015 identification of funding sources 12 Copy of presentation on Proposed MetroRapid Corridors to PLG May 4, 2015 July 2015 PLG November 2015 meeting 13 Adoption of Proposed millage per Statute July 20, 2015 Complete 14 TDP Overview and outreach May 4, 2015 Summer 2015 ongoing 15 List of All Funding Secured by Holland & Knight July 20, 2015 August 3, 2015 16 Setting HART 2016 Top State and Legislative Priorities August 3, 2015 August 17, 2015 17 Approval of FY2016 Key Performance Indicators (KPIs) August 17, 2015 September 2015 18 Recognitions and Awards quarterly August 3, 2015 recognition of 2015 Apr, May, Jun 19 Teamsters Local 79 Ratification of Labor Contract Per contract September 2015 20 ATU Local 1593 Ratification of Labor Contract Per contract September 2015 21 Recognitions and Awards September 2015 30 + Lyndon Dallas 22 Recognitions and Awards quarterly November 2015 recognition of 2015 Jul, Aug, Sep