Nestlé in society Creating Shared Value and meeting our commitments 2012 2012 performance summary Nestlé has developed performance progress on the United Nations are to the applicable indicator indicators to provide a focus for Global Compact Principles. from the Global Reporting Initiative measuring and reporting Creating Unless stated otherwise, G3.1 guidelines. Shared Value, sustainability and performance indicators are for the compliance. The summary forms year ending 31 December 2012. Please see www.nestle.com/ part of our communication of The references in the GRI column csv/2012/kpis Nestlé in society and Creating Shared Value Key Performance Indicator GRI 2011 2012 Economic Total Group sales (CHF million) EC1 83 642 92 186 Net profit (CHF million) EC1 9 487 10 611 Nutrition Nestlé Nutrition sales (CHF million) FP4 7 233 7 858 Products meeting or exceeding Nestlé Nutritional Foundation profiling criteria (as % of total sales) (a) FP4 74.1 75.7 Renovated products for nutrition or health considerations (b) FP7 5 066 6 692 Products with increase in nutritious ingredients or essential nutrients (b) FP7 3 851 4 691 Products with reduction of sodium, sugars, trans-fatty acids, total fat, calories or artificial colourings(b) FP6 1 215 3 317 Products analysed and improved or confirmed via 60/40+ programme (sales, CHF million)(c) PR1 28 715 31 720 Products containing Branded Active Benefits (sales, CHF million) FP7 5 563 6 455 Products featuring Nestlé Nutritional Compass labelling (% of sales worldwide) (d) PR3 98 96.8 Products in EU with Guideline Daily Amounts (GDA) labelling on front of pack (% of sales) (e) PR3 98.9 99.3 Products with specific portion guidance (sales, CHF million) (f) PR3 21 894 26 190 Popularly Positioned Product SKUs FP4 5 556 6 367 Popularly Positioned Products (sales, CHF million) FP4 10 610 11 960 Rural development and responsible sourcing Farmers trained through capacity-building programmes 200 751 273 808 Markets covered by Sustainable Agriculture Initiative Nestlé (SAIN) programmes 46 46 Direct procurement markets covered by SAIN programmes (%) 100 100 Percentage of suppliers, key vendors and quality key suppliers compliant with company’s FP1 96 89.5 sourcing policy Percentage of purchased volume compliant with the Nestlé Supplier Code FP1 75.2 80 Water Total water withdrawal (million m3) EN8 143 138 Total water withdrawal (m3 per tonne of product) EN8 3.17 2.89 Environmental sustainability Production volume Total production volume (million tonnes) 45.2 47.7 Materials Raw materials used (million tonnes) EN1 22.9 22.5 Materials for packaging purposes (million tonnes) EN1 4.58 4.77 Packaging source optimisation (kilotonnes saved) 39.3 47.1 Energy Total on-site energy consumption (petajoules) 90.1 90.7 Total on-site energy consumption (gigajoules per tonne of product) 1.99 1.90 Total on-site energy consumption from renewable sources (% total) (g) EN3 11.6 12.2 Total direct energy consumption (petajoules) EN3 64.3 63.7 Total direct energy consumption from renewable sources (% total direct) (h) EN3 9.3 Total indirect energy consumption (petajoules) EN4 70.1 73.5 Biodiversity Total size of manufacturing sites located in protected areas (hectares) (i) EN11 44.2 42.1 Nestlé in society and Creating Shared Value Key Performance Indicator GRI 2011 2012 Emissions, effluents and waste (j) Direct GHG emissions (million tonnes CO2eq) EN16 3.81 3.71 (j) Direct GHG emissions (kg CO2eq per tonne of product) EN16 84.2 77.7 (j) Indirect GHG emissions (million tonnes CO2) EN16 3.23 3.39 (j) Indirect GHG emissions (kg CO2 per tonne of product) EN16 71.5 71.1 Total water discharge (million m3) EN21 94 84 Total water discharge (m3 per tonne of product) EN21 2.08 1.77 Quality of water discharged (average mg COD/l) EN21 69 94 By-products (kg per tonne of product) EN22 31.3 29.9 Waste for disposal (kg per tonne of product) EN22 7.6 6.6 Environmental sustainability governance Manufacturing sites certified against ISO 14001 (% of total manufacturing sites) 90 89 Human rights and compliance Nestlé television advertising to children under 12 in compliance with policies on responsible marketing (%) (k) PR7 99.1 98 Nestlé contraventions of infant formula marketing policy requiring remediation (l) PR7 19 22 Infant formula marketing staff in higher-risk countries trained in the WHO Code (% of staff) (m) PR6 100 100 Total number of significant product recalls or incidents of non-compliance PR2 10 11 Our people Total workforce (number of employees) (n) LA1 327 537 339 397 Total rate of new employee hires (%) (o) LA2 12.01 11.8 Total rate of employee turnover (%) (o) 10.8 10.3 CARE gaps identified related to Business Integrity and HR 57 45 Of which: Minor 49 40 Major 8 5 Critical 0 0 Lost-time injuries and illnesses among employees and on-site contractors (per million hours worked) LA7 1.8 1.9 Total recordable injuries and illnesses among employees and on-site contractors (per million hours worked) LA7 3.8 3.6 Fatalities of employees and on-site contractors LA7 18 5 Average hours of training per year per employee per category (p) LA10 2.02 10 Leadership positions held by women (%) (o) LA13 28 29.2 Local Management Committee members native to country in developing countries (%) (n) EC7 53 49.5 (a) 2012 assessment scope: 73.5% total (f) Products sold as single servings and protected areas. The area therefore of the WHO Code apply as a minimum Nestlé sales volume. meeting/exceeding Nestlé Nutritional reduced from 2011. requirement. (b) Based on reports of approximately Foundation OR sold with/via a device or (j) The implementation of a new reporting (m) “Higher-risk” countries are those with 75% of worldwide product development equipment delivering a serving meeting/ system with updated emissions factors mortality rates for under-fives of more teams. Products can have “less of” one exceeding Nestlé Nutritional Foundation had minimal impact on direct emissions than ten per 1000 under-five, or more ingredient and “more of” another at the OR sold to caregivers with detailed reporting, but absolute and relative than 2% acute malnutrition (moderate same time. instructions on adjusting servings to indirect emissions increased by +1.2% and severe wasting) among under-fives. (c) This KPI reflects the dynamic nature of evolving nutritional needs. This currently and +1.4% (respectively) from 2011. All other countries are “lower-risk”. our 60/40+ programme. Assessment represents only a subset of the portfolio The additional changes in performance (n) Covers all Nestlé employees including results are valid for a maximum of three with portion guidance. are due to Nestle’s activities. Joint Ventures. years, only if all parameters remain equal. (g) Formerly called “On-site energy (k) The percentage reflects Nestlé’s (o) Covers Nestlé employees registered in (d) Excludes total petcare and, for USA generated from renewable sources”, full-year compliance to the stricter 35% the HR system (approximately 80% of all only, Dreyer’s and licensed brands this indicator has been renamed for children audience threshold as redefined employees). Häagen-Dazs and California Pizza Kitchen. more clarity. in September 2011. (p) Covers approximately 80% of all (e) Across EU 27 plus Norway, (h) New KPI. % based on renewable (l) Based on internal and external employees through a combination of Switzerland, the Adriatic Region, Ukraine component of direct energy use only audits. Following a change in the manual submission from the markets and Moldova. Excludes plain coffee, (e.g. spent coffee grounds burnt from criteria in July 2010 to differentiate and the training system. tea and water, products for Nestlé factory operations). higher- and lower-risk countries, more Professional, gifting chocolate, (i) Correction of factory coordinates countries are now part of the “higher- seasonings, petcare, Nestlé Health resulted in one factory being deleted from risk” category where the Nestlé Policy Science and Nestlé Nutrition. the list of factories present within and Instructions for Implementation Highlights 2012 75.7% 5.4 million 6692 Nestlé products meeting Nestlé Children reached by the Nestlé Renovated products for nutrition Nutritional Foundation criteria Healthy Kids Global Programme, or health considerations in 64 countries 11 70 0 100 billion 690 054 Equivalent tonnes of salt removed Servings of iodine-enriched Maggi Farmers working directly with Nestlé by Maggi from its portfolio over the products sold worldwide last eight years 44 000 489 217 Farmers having access to financial Water-saving projects in our factories, Clean drinking water projects in the assistance from Nestlé worth up to saving 6.5 million m3 South Asia region, helping to improve USD 37.8 million access and sanitation for more than 100 000 school children 39 – 24% 18 103 Factories generating zero waste Reduction in direct GHG (Greenhouse Employees completing our online for disposal Gas) emissions since 2002 human rights training tool A message from our Chairman 2 Nestlé and the global 10 Contents and our CEO nutrition challenges Focus on nutrition 4 Summary: Creating 32 Shared Value, sustainability and compliance in 2012 Expert opinion 6 Meeting our commitments 44 Nestlé in society The Nestlé in society: Creating sustainability and compliance Shared Value and meeting our during 2012. Furthermore, it commitments 2012 summary sets out specific commitments report focuses on our work on we are working towards in the nutrition, one of the three focus areas of nutrition, water, rural areas of our “Creating Shared development, sustainability and Value” approach. It also provides compliance. These are listed on an update on our CSV activities pages 44–48. in water and rural development, Throughout the report, we as well as related progress in have provided useful links to the areas of environmental further online information.