Annual Report April 2012 - March 2013 Colchester Community Strategic Partnership Work Partnership Strategic Voluntary Services “ Thriving Local Communities Representation Development
Support Liaison
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Page
Vision and Mission Statement 3
Chairman’s Report 4
Acknowledgements 5
CEO’s Report 6 - 8
Community Development Project Report 9 - 11
Business Bank 12
Community Accounts Service Report 13 - 14
Volunteer Centre Report 15
Time Bank Report 16 - 17
Transport & Shopmobility Report 18 - 19
Highlights and Overview of the Year 20 - 21
Treasurer’s Report 22 - 24
President, Vice Presidents and Trustees 25
Staff and Volunteers 26
Membership 27 - 28
Looking to the Future 29
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“Thriving local communities”
CCVS will enable affective communities and voluntary action by empowering and inspiring our local society through our five core values – Support, Development, Liaison, Representation and Strategic Partnership Working.
3 Chairman’s Report
I am pleased to say this is now my fifth year as Chairman, and it is with great pleasure that I present my Report on behalf of the Trustees of Colchester Community Voluntary Services for the year ending 31st March 2013.
Firstly I would like to thank everyone who has contributed to the ongoing success of CCVS, and its member groups, during the last twelve months. Without the continued support from our Volunteers, Fundraisers, Staff and Trustees, the ongoing work would not have been possible.
Strategic Planning Day – 16th November 2012 The Board of Trustees tasked the CEO to explore opportunities for the future direction of the organisation, and working towards a new 3-5 year Business Plan. Working in conjunction with an external consultant, the priorities that we have identified for organisational development include:
Reviewing our Vision and Mission Revising key Strategic Priorities Producing new 3-5 year Business Plan Identifying Workforce Development needs Reviewing our Chief Officer role and functions Board of Trustees Development Reviewing Strategic Partnerships and Partnership working Undertaking Community Mapping research
This important work is ongoing, but the following strategic work was identified as needing imminent attention:
Transport Scheme Merger with Maldon Transport Families with Complex Needs integrating with Family Solution model CVS Leadership/Influencing Joint Working and our external focus Strategic Partnership Whole Community Budgets (opportunities for the sector) Financial Forecasting and Planning (ensuring financial balance) Estates-Acquisitions (voluntary action centre?) Commissioning Innovations (e.g. Integrated Commissioning) Trustee Development and Governance
The above will set some of the direction of travel in respect of the work which the CEO will be undertaking to strengthen not only the CCVS, but the groups we support.
David Evans CCVS Chairman
4 Acknowledgements
5 CEO’s Report I’m not quite sure how to begin this Report, which is unusual for me, as you know; I always have far more than my fair share to say!
I thought, shall I start with the Exciting! normal cliché type of words: Challenging!
Resilient! Sustainable! And let’s not forget the infamous Innovation! where funding bids spring to mind, and the expectation that we continue to re-invent ourselves, well who better than the voluntary sector to take up this particular gauntlet, and don’t we do it so well?
Part of the team’s work this year was to facilitate and produce a mapping report of the Voluntary and Community Sector here in Colchester. Some key findings were: The sector is a key player in the life of Colchester and makes a real, tangible difference. The sector is diverse, with no one organisation showing typical traits, except of course being not for profit. The sector has changed significantly in the last 11 years since our 2001 mapping exercise.
Following this, it leads me to think about how CCVS is going to respond to an ever emerging, but growing sector, and stay up to date and proficient in the constantly increasing demand for our support work. For the past six months we have all been working together internally re-structuring, diversifying our team, training and up-skilling some of the existing workforce, and wait for it; building resilience, to include recruiting apprenticeships, work experience, and University of Essex Internships. Our Workforce Development Plan will be produced in early July 2013.
The membership continues to grow with an overall increase of more than 10%, and I have found myself helping at least three groups to re-shape their business model in order to survive. Not what we want to see moving forward, but often the decision to contract is favourable over closure.
No one day is ever the same here, and I remain dedicated to ensuring that CCVS continues to open up opportunities for joint work and developing robust partnerships. We are already levering in additional funding to Colchester by strengthening, trusting and respecting each other’s ability to deliver, and this has been demonstrated in reality with the Advice Services Transition Fund of £349,000, and the potential to roll-out Time Bank work across Essex through the Whole Essex Community Budget agenda. We have also encouraged collaboration to apply in partnership to the Homelessness Transition Fund. We intend to offer further opportunities for training and developing these critical areas of co-operation.
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Clinical Commissioning Group Transformation and Delivery Group High Street Closure monitoring Group
Whole Essex Community Budgets
Time Bank Conference
Clinical Commissioning Group System Leadership
Health Forum Essential Living Committee Fund Crucial Crew
Safer Essex
Partnership work I’m involved with as Children’s Partnership Essex Association your chosen voice. of CVS’s
Funding Panel for Funding Panel for Family Innovation Fund Big Society
Active Colchester
Essex Commissioning CBC Cabinet Champion Review Panels for
localism and rural University of services Essex
Family Solutions The list grows, but I feel very Colchester Delivers and Complex Police and Crime Commissioner Needs work Conference for Voluntary Sector
7 privileged that you, our groups continue to allow me to be your representative voice, and we are already working on some future initiatives. Keep telling us what you want us to do on your behalf.
Some tempters and thoughts for voluntary action moving forward could be;
As always, a thank you to our partners, in particular the Colchester Borough Council for their continued support, and again an increase of 2% to the sector, knowing how difficult this must have been to achieve, but equally important to maintain the strength of delivery we have. To the Trustees, volunteers and last but not least my wonderful team, who have flourished again this year, and never-waiver, they are the often unseen champions of all that we do.
Moving forward, the horizon nationally is bleak as cuts continue to impact on services, and our communities reach out to us to solve their increasing needs of training, find funding, or moreover helping them to survive. This we continue to do, always remembering “where there is a will there is a way”.
Tracy Rudling CEO
8 Community Development Project Report
In June 2012, the nation came together to celebrate a 60th anniversary in a number of entertaining, inspiring and interesting ways. At the same time, the Community Development Project reached the close of its second full year of activity. Whilst our project milestones do not glitter with a royal sparkle, I think that we are able to make some comparisons between achievements in 2012-13 and those elements of the Jubilee that brought people together, demonstrated the value of communities and the people that make them.
Jubilant Celebration! Events have been notable highlights during the last year. Our annual Volunteers’ Lunch became a Volunteers’ Jubilee, awarding certificates to volunteers from across Colchester Borough. The 115 attendees filled the Moot Hall to offer their thanks for the important role that volunteers play within our communities. We were fortunate to welcome the Olympic Torch Relay to the town, and particularly lucky as an organisation to find our main office located on the route. Many voluntary and community groups staged activities for their service users. We hosted a barbeque breakfast and engaged in a friendly battle of the bands with the Minories (Jonathan did the project proud on the drums and the acoustics within our garage space amplified the sound very successfully!). The weather held steady for Colchester Carnival with the CCVS entry bedecked in flags from nations around the world. Small Charities Week also ran between 11th and 15th June. We facilitated a charity and community marketplace on 14th June in Colchester Town Centre in partnership with Colchester Borough Council, with 25 stalls covering the wide range of interests within the sector. We received over 500 enquiries across the stalls, including 28 newly identified carers accessing information from Essex Carers Support, and more than 60 people accessing health and wellbeing services.
Co-operation and Collaboration The partnership which facilitated Small Charities Week is an example of an ever greater integration between organisations locally and regionally. We believe strongly in the effectiveness of careful partnership working and have put this into practice. In 2012 we co-founded the EssexConnects online voluntary and community directory in conjunction with Braintree District Voluntary Support Agency, Chelmsford CVS and Maldon and District CVS. This site now hosts more than 850 publicly accessible records and has welcomed a new partner in CVS 9 Uttlesford. Our partnership is also set to grow with the addition of Voluntary Action Epping Forest and Rainbow Services Harlow. Countywide, we worked with colleagues from the Essex Association of CVS's (EACVS) to host a Safer Future Communities Stakeholder Event in Colchester in February 2013. Designed to offer organisations working to improve community safety and reduce crime across Essex, Southend and Thurrock an opportunity to meet to find out about changes to the Police Authority, with the appointment of the Police and Crime Commissioner (PCC) and the newly formed Police and Crime Plan, as well as begin to form a vision for the future. PCC Nick Alston was an engaging keynote speaker. Furthermore, 56% attendees stated that they had already begun to build partnerships at the event, whilst 87% increased their networking. Plans are being made for a follow-up event in the Autumn.
Capability Our core role is to engage with, empower and facilitate community action in conjunction with volunteers and voluntary groups. This means that we work with organisations on a one-to-one basis throughout the year helping them to set up new projects, develop relevant policies, meet potential partners, raise funds, train staff, volunteers and service users, as well as access resources – be it through our monthly Newslink, by signposting them to appropriate information, or linking them to colleagues working for statutory services or other voluntary groups. During the last year this has meant that we have helped organisations to raise more than £300,000; facilitated training for more than 141 people and in total worked with 100 different groups on a one-to-one basis.
Recognition We are very privileged as a project to work with the wide range of organisations that we do. We meet people who are dedicated
Case Study – Colchester Chinese Cultural Society (CCCS) Established in 2004, CCCS teaches Mandarin Chinese at 5 levels and organises a wide range of cultural activities, whilst also supporting its members with day-to- day assistance, including translation and health information and fitness classes. They have been working with CCVS since 2009, but in the last year the Community Development Project has supported them through affiliated services including the Newslink magazine, dedicated one-to-one guidance through the charity registration process and fundraising for ongoing activities, overseeing applications and signposting to funding streams. Simone Xue, Chair of CCCS, has stated that ‘CCVS staff have continually provided advice and guidance to the running of our society…they strive to ensure clarity and understanding in all enquiries..We believe that CCVS has hastened our process of making our organisation CCCS into a registered charity.’
10 to making a positive change within Colchester Borough and do so with a startling diversity. It can, therefore, be difficult for people who are not involved in the sector day to day to see this multiplicity and recognise its value. Throughout the last year we have worked to complete a mapping exercise to demonstrate and highlight this. As a result, two reports have been produced, one of which focuses on the sector in all of its variety and another which shows how organisations support families with complex needs. Neither could have been completed without information from our member groups. Production of the report was also ably facilitated by NAVCA, our national body. The results make clear just what a significant role the sector plays, for example: Yearly income of groups ranges from £110 to £40 million Local voluntary organisations sit on more than 50 strategic committees or bodies at Borough, County and Regional level In a sample of 58 organisations, volunteers gave 4,380 hours a week to the community 34% of organisations surveyed operate purely through volunteer activity.
Contribution Volunteering is also central to our day-to-day activity. Volunteers have contributed immensely to our work in the community. We acknowledge the role that volunteering can play in people’s lives and the role we can offer to help people to achieve their goals. We have worked with wonderful volunteers, whom we thank, and welcomed new staff, whose enthusiasm helps us to continue to grow as a project and ask even more people what their needs are and how we can support them.
‘T’ joined CCVS as a volunteer in late 2011 before moving on to paid employment in the Summer of 2012. ‘T’ sought to develop a career in Community Development and upon moving to Colchester, approached us for a voluntary role. She became involved in a wide range of administrative and outreach tasks. Her self-confessed ‘most valuable experience’ was learning the importance of the diverse and varied organisations partnering to make our communities better’ and working with CCVS increased her ‘understanding of how really different organisations can link up to equally benefit each other’. Working with us, ‘T’ gained clarity to identify which element of the third sector she wished to work in, gave her practical experience, met new people, made friends and became better prepared to enter the workplace, which we were proud to play a part in.
Louise Willsher Senior Engagement Officer
11 Business Bank
Following the successful launch of The Business Bank in August last year, a number of charities have benefited from the expertise and knowledge offered by local companies in Colchester, with little or no cost.
The initiative, which is the brainchild of Colchester Community Voluntary Services and Lion Walk Shopping Centre, has attracted interest from 37 businesses in Colchester so far. These companies are passionate about helping good causes in the area to assist people in the community.
20 charitable groups have also signed up to the initiative, so they can benefit from a wide variety of services offered by local companies.
Some of the exchanges that have happened so far include:
An SEO (Search Engine Optimisation) company helping a community organisation with its Internet marketing campaign. A website company working with a Hospital to develop a new website. A food company assisting a community cafe with its stock control. A vehicle repair company providing a significant discount to fix a vehicle for a charity. The provision of paint to assist a project that looks after families in need. The kind donation of essential furniture to be used by volunteers. The creation of a design logo for a community website
Carina Wyllie, from The Invicta Foundation
The Business Bank stepped in to help The Invicta Foundation move office furniture into its Lion Walk base, after it was kindly donated by Mosaic Publicity. We called Colchester Skip Hire into action to move a boardroom table, plus a number of desks and chairs into Invicta’s offices. Since then, these pieces of equipment have been used by volunteers to man the phones and raise money for the charity, which aims to build a new respite home in Colchester for injured soldiers.
12 Community Accounts Service Report
In 2012/13 the Community Accounts Service has worked with 90 groups across the whole of Essex, this is an increase of 12%.
The changes to HMRC legislation, incorporating the new Real Time Information agenda, has seen a 25% increase in our Payroll bureau work. Staff attended HMRC training to ensure they continue to provide a high quality and informative service.
With the support of the Thriving Third Sector Fund we have been proactive in providing free drop in sessions across Essex. Our sessions included:
Gift Aid Support Payroll Advice Budgets Petty Cash systems QuickBooks Training Excel Spreadsheet Training
This year we have spent over 1,900 hours of direct 1:1 support with groups, covering:
Direct secondment work Budgets Payroll introduction Corporation tax submissions and advice Excel Spreadsheets General account queries
Secondments These provide an opportunity to purchase professional accountants time, to work within your organisation, and if required, at your base. As more groups are under financial pressure, they are looking to us to provide this service rather than going through the whole recruitment process. April 2012 - Supported March 2013 - Supported Geographical Areas Geographical Areas
13 The current Independent Examination threshold is £500K, and we have been encouraging groups to consider this approach rather than a full audit when it is not a statutory requirement.
Volunteering into employment is key to our project development. Offering young trainee accountants the opportunity to work within the voluntary sector and learn their trade is building up capacity within the sector, as well as offering a vital work experience opportunity.
When I first came to Colchester CVS I was without any experience in my chosen future profession of accounting. I came to volunteer and gain the experience that every job role I looked at seemed to be demanding. I stayed at Colchester CVS as a volunteer for two months, one or two days a week which I had free around my accounting course, which I was completing at Colchester Institute.
In August 2012 I was offered my first accounting job. Colchester CVS had managed to find me an apprenticeship through an Essex County Council funded scheme. I jumped at the opportunity and was soon being taught how to complete a payroll. This scheme lasted six months and I continued to learn, gain the desired experience and be trusted with more responsibilities within the department.
As the six months drew to an end, I was offered the opportunity to stay at Colchester CVS as one of their members of staff. Again I gratefully accepted this offer and the opportunities that would come with it that will no doubt help my future. (David Courtier)
Monitoring and Feedback is integral and ensures that we continue to provide the highest quality of service provision. Our most recent survey rating was 96%.
This has been an exciting but challenging time for the project, with many changes within the team structure, and we must pay tribute to the team for their hard work and dedication.
We expect rapid growth, again in the next 12 months, with new opportunities to meet and work with enthusiastic and passionate people who contribute to a stronger voluntary community sector.
Shelley Rudling Finance Officer
14 Volunteer Centre Report The Volunteer Centre moved to Red Lion Yard in December 2012. This not only gave us a fully accessible office in the centre of Colchester, but a much greater visual presence.
This year we have recruited 425 volunteers who supported 124 organisations. Over the year we have featured nearly 200 volunteering opportunities ranging from working in charity shops to being a trustee, and social support, like mentors for young offenders, to practical volunteering such as gardening at day centres.
People are able to apply easily and conveniently online. Last year we were able to facilitate 238 guidance interviews. Face to face recruitment has proven to be very successful. Overall we were able to place 39% of people who applied into volunteering roles. That rate of success is above regional averages.
Charities and organisations who have benefited from our help can be very large national charities or small local groups. Their diverse work supports the areas of animal welfare, conservation, health and social care, women’s groups, arts and culture, disability, youth and disaster relief. This year we have referred volunteers to a long list that includes Level Best Art Cafe, Age UK, Catch 22, Diabetes UK, Victim Support, Macmillan Cancer, Open Road, MIND and many more.
We have formed partnerships with other volunteer groups such as The V
“Much of our work involves volunteers collecting and selling goods from our charity shops, we would never be able to afford to pay people. The profit made is used to help fund essential services for terminally ill people. We are very grateful for their help in recruiting volunteers. They understand what we need in volunteers, which means that we can use them with minimal training”. (St Helena Hospice)
Team, who are students from The University of Essex, and who volunteer in groups. We were able to connect them with CCVS Transport Scheme who needed some office space painted. As you can see from the photograph (left) they had fun and got the job done!
15 Time Bank Report Time Bank has received funding from the Department of Health to engage more people aged over 55 and get them involved in time exchanges. This initiative has seen us link up with GP surgeries so that they can signpost their patients to Time Bank and for us to reach a wider audience. By making contact with people who may not have considered any form of volunteering, we are able to introduce new skill sets and experiences.
Exchanges amongst people aged 55 and over included volunteering on a mental health project, catering in an older persons’ day centre, home repairs, gardening help, teaching, singing and escorting to appointments. The benefits of these exchanges are that the older people within our Time Bank can obtain independent help, which prevents them needing to access other support services and to help others, thereby increasing self-esteem and community cohesion.
We have also received funding from the Health and Social Care Volunteers’ Fund to reach out into communities and to expand our work. This funding has helped us to broaden the impact of Time Bank and engage with as many varied members as possible. This year new organisations which have joined Time Bank are Colchester Borough Homes, Colchester and Tendring Women’s Refuge, Colchester Gateway Clubs and the Colchester Police. These partnerships have brought in a range of new skills which have strengthened our ability to support people who need help, or those who want to help others.
Colchester Time Bank responds to the needs of local communities, and in recognising the needs has set up a group of members who are gardeners and a group who can decorate. They will help people who are unable to do so themselves, keep their homes looking nice inside and out. We are also now holding a second monthly meeting where members meet up to socialise and take part in quizzes.
People who are not members of Time Bank can still receive help from our Time to Garden scheme. This is when staff members and volunteers go out and do gardening for a small donation.
16 The table below shows in what areas people earned and exchanged their time credits.
Task Hours Administration for charities 753 Social Support 318 Sharing or teaching art and crafts 17 Assisting in charity shops 372 Catering 375 IT support 125 Driving 720 Shopping for people 32 Escorting to appointments 34 Teaching & training e,g, music, singing, cooking, reading or other skills 85 Donating credits 150 Gardening 286 Healthy living including sport and leisure 137 Knitting clothes for charity 259 Helping with letters or forms 14 Library visits 148 Practical help and DIY 202 Pet support 76 Providing a meeting venue 240 Time Bank admin. volunteers 104 Other 27
“Many of our volunteers are members of Time Bank and have benefited from the scheme. The time credits volunteers “earn” are a great incentive and mean that we can retain them for longer, which is of real benefit when we have invested time in training people” (Anglian Community Enterprise)
“I’ve done quite a few practical things, like fitting a blind, putting up guttering on a shed, fitting a padlock to a shed and that sort of thing. I’ve also done IT assignments, like eBay lessons, and fixing internet connections. I also help out at CCVS Shopmobility and earn time credits from that.” (Barrie Holland, Time Bank member)
17 Transport and Shopmobility Report 2012/13 has been the busiest and most successful year ever, with an increase in passenger numbers of 11,642 on the previous year, giving us a total of 46,811 passenger journeys. This 33% increase comes on top of a 54% increase from the previous year.
We have also introduced more minibuses and volunteer minibus drivers, which has allowed us to provide more journeys for people requiring a more accessible vehicle. In the summer of 2012 we found that there was an increase in requests for journeys which we could not deliver. This was monitored and led to Colchester Borough Council funding an additional vehicle to use at these times. Due to demand, this vehicle is out on the road almost every hour we are open.
“I have been using the CCVS minibuses for two years since I became more unwell and less able to travel by myself. Now I can’t get out without them. When I book a trip I know they will always be there. They have minibuses that can take me sitting in a wheelchair so I am not in pain from having to stand and walk with my frame.”
Our range of organised weekly excursions has brought an added dimension to the scheme. The CCVS Excursion Programme takes members out to local attractions, on shopping trips and to great places for lunch. In 2012-13 the excursion trips generated 1,305 passenger journeys. Any member can book a place and the door-to-door service makes it easy for everyone to take part. Since it started, many members have come along on the days out, which are designed to be very much a social event – helping to prevent the isolation which can come with disability or age. These have remained successful throughout the year.
“I like a drive out in the countryside and meeting other people. I have been coming along on the trips since they first started and it has become a real social event for me.”
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During 2012 we formed Colchester Minibus Club, a group which is dedicated for others to use when their owners are not using them. This group has met several times and some members will be renting out and hiring their vehicles to help our community keep moving.
Shopmobility has benefited from the new premises in St Runwald Street (behind the Town Hall). This means that people who are less mobile can drive to our premises, park and take out a scooter in a location which is very close to the town centre. In 2012-13 the project delivered 2,912 wheelchair and scooter hire sessions.
We have continued to hire out wheelchairs free of charge to members. This has proved very popular and makes a real difference to the independence of many people who have a temporary need for a wheelchair.
We held a raffle in December to raise funds to keep the mobility scooters serviced. The raffle held at St Runwald Street raised £750 and was attended by 40 Transport and Shopmobility members. In February this year we received a donation of four mobility scooters from Thurrock Shopmobility, who had run out of funding and were forced to close.
“Shopmobility means that I can go into town to shop, pay bills, meet my family for lunch and do everything that I used to be able to do. I hire scooters every week as they are not too expensive. Although I see my family at home, it is wonderful to meet my grandchildren in town. Being more able makes me happier.”
19 Highlights and Overview of the Year
14th June - Promote 19th April - On Colchester, a market Route for the Relay place for Colchester's Event, discussed voluntary services ways to celebrate, including donated knitted athlete dolls
31st May - We held our AGM and Volunteers’ Jubilee Lunch at the Moot Hall
8th November - In Partnership with the University of Essex and Timebanking UK, CCVS hosted a workshop to explore how co-production can shape the future of health and social care services
8 January – Consultation Meeting to gather partners for an Advice Services Transition Fund bid to support Colchester, which was later successful 18th December - Transport and Shopmobility Christmas Raffle raising over £800
20 30th June - Took part in the Colchester Carnival, theme “Nations of the World”
29th August - Business 5th July - Celebrated the Bank breakfast launch Torch Relay with a Bang and a Crash
October - Two members of Community Accounts attended September - Community Real Time Information training held Accounts took on a new on behalf of HMRC Apprentice
16th October - Attended Colchester Careers’ Convention, talking to school students about volunteering
January - Community Accounts Payroll Service reaches 50 group users 12th March - First social Time Together meeting 26th February - Safer Future Communities Event, introducing the new Police Crime Commissioner, in partnership with EACVS
21 Treasurer Report The full Report and Financial Statements for the year ended 31st March 2013 are available upon request from CCVS. These Financial Statements show the consolidated position of Colchester Community Voluntary Services, together with the projects which it runs and manages.
Colchester Community Voluntary Services (“CCVS”) currently receives its core income by way of grants from Essex County Council (Adult and Community Care), Colchester Borough Council and Essex County Council (Public Health). Service Level Agreements expire March 2014
CCVS also generates income from various ancillary services provided to the voluntary community and the rental of rooms in Winsley’s House to the voluntary sector.
We have also received various other grants, including Essex County Council Apprenticeship, together with funding for Neighbourhood renewal training.
Our Community Accounts project still continues to grow and we have the Essex Community Foundation, Thriving Third Sector funding (£58,000 over 3 years from April 2011) to support the Community Accounts project in providing additional financial support and training.
In October 2011, we took over the work of the Volunteer Centre and Time Bank project, and have secured 2 years security and growth through the Department of Health and Health and Social Care Volunteering Fund. Essex County Council continues to support the Volunteer Centre via a Grant of £3,200.
CCVS resources, including staff, are shared by our projects and these are fully costed and charged out to the relevant cost headings within the projects.
Transport and Shopmobility continue to operate as a joint project. Essex County Council Public Transport and Public Health continue to fund this project until March 2014.
Essex County Council provided an additional £3,500 towards our development work to grow the scheme further.
The project also receives income from transport fares (including Birch, Eight Ash Green and Wormingford), membership, Chariots (for managing their booking line), Shopmobility membership fees and equipment hire.
In addition, this year we have received £4,500 from Colchester Borough to purchase a small bus, which has helped to reduce unmet needs on wheelchair requests for transport. We raised £800 on our Christmas Raffle, and thank our Borough Cllrs Harris, Nash and Mudie for their contributions.
CCVS also administered the funds on behalf of Essex County Council Long Term Conditions, Ampersand, and Walk Colchester. A summary of the projects’ income and expenditure is shown in notes 4, 5, 6, 7 and 8 of the full Financial Statements.
22 Effectiveness of fundraising Due to the nature of our funding, we look to use our finances as efficiently and economically as possible to ensure that we are effective in achieving our aims and objectives. CCVS and the projects work to detailed budgets, which are closely monitored by the Treasurer, Finance & General Purposes Committee and Board of Directors, on a regular basis. For the year to 31 March 2013, CCVS and its projects had a surplus net income for the year of £4,237 (2012: £40,255). This was better than our original budget with higher than expected income, as well as closely managed overheads. CCVS and Winsley's House (Unrestricted Funds) finished the year with a surplus of £34,860 (2012: £35,358), as a result of increased income (including Community Accounts), careful cost Management and prudent planning. CCVS Projects and administered Funds (Restricted Funds) finished the year with a net deficit of £30,623 (2012: £4,897 surplus), and this again was a planned and managed position due to the support needed for Volunteer Centre and Time Bank development which our Trustees agreed to fund from reserves.
Transport & Shopmobility finished the year with a planned deficit of (£14,149) (2012: £3,897 surplus), due to higher maintenance costs on our buses, and pure need and growth of the project.
Volunteer Centre and Time Bank finished the year with a planned deficit of (£16,470). This project has now secured 2 years development funding for its future sustainability.
Administered funds finished the year at £4. We will continue to ensure that the overheads in CCVS and its projects are all fully covered by core and other income, only using reserves on a temporary basis when necessary or for the future benefit/growth of CCVS. We will continue to investigate other areas of funding, increases in existing funding, as well as possible new projects in keeping with our objectives and for the benefit of the community. In addition, we continue to look at maximising rental income from Winsley’s House. Whilst volunteers are not paid for their voluntary services, any authorised expenses are reimbursed to them accordingly. In addition, where Trustees perform such voluntary services, any such authorised out of pocket expenses are also reimbursed to them, where relevant.
23 Reserves Balance at Surplus Total surplus Balance at
31 March or Transfers and transfer 31 March 2012 (deficit) balances 2013
£ £ £ £ £ Unrestricted funds Accumulated surplus/deficit 95,524 28,000 6,860 34,860 130,384 General fund 11,120 - - - 11,120 Personnel fund 11,500 - - - 11,500 Project fund 12,184 - - - 12,184 Property fund 200,000 - - - 200,000 Equipment fund 15,500 - - - 15,500 345,828 28,000 6,860 34,860 380,688 Property revaluation reserve 90,000 - - - 90,000 Total unrestricted funds 435,828 28,000 6,860 34,860 470,688
Restricted funds A List Support Group 4 - - - 4 Long Term Conditions 1,000 (1,000) (1,000) - Transport & Shopmobility Accumulated surplus/deficit 7,872 (23,763) (5,860) (29,623) (21,751) Capital reserve 43,100 - - - 43,100 Personnel fund 13,500 - - - 13,500 Equipment fund 7,000 - - - 7,000 Future Operating fund 11,596 - - - 11,596 Total restricted funds 84,072 (23,763) (6,860) (30,623) 53,449 Total funds 519,900 4,237 - 4,237 524,137 Funds The General fund is held as a contingency against unforeseen future expenditure. The Personnel funds represents reserves against any future possible future employment costs i.e. Redundancy. The Project fund was established on cessation of a previous project to assist with unforeseen future expenditure. The balance will be designed to cover future project development, funding software and training development . The Property fund has been established to meet cyclical maintenance and repairs costs. It also contains the Capital property value. The Equipment fund has been established to meet the ever changing need to keep up to date and maintain modern technology. The Future Operating Fund has been set up to help establish sustainability of projects to meet unpredicted future cuts. The Capital reserve represents assets that have been donated in the past.
24 President, Vice-Presidents and Trustees
The Mayor of Colchester - Cllr Christopher Arnold
Bernard Jenkin MP The Bishop of Colchester Vice-Chancellor - University of Essex Mr W Sandford MBE JP Mrs J Sheppard
The Garrison Commander
Sir Bob Russell MP
David Evans - Chair Brian Jarvis Sue Pipe - Treasurer Cate Hammett Elisabeth Ann Feltham Kim Inglis Eugene Kraft Keith Rowland Maggie Goodchild
Samantha Hale
Clayton Beckwith
Paul Bentham
Stephen Beresky
Beverly Davies
25 Staff and Volunteers
Tracy Rudling - Chief Executive Officer Louise Willsher - Senior Engagement Officer Jonathan Armstrong - Administrator Rob Miller - Administrator Julie Pearson - Administrator Rodney Appleyard - Engagement Officer Claire Green - Main Office Shelley Rudling - Finance Accountant Graham Reed - Finance Louise McMillan - Accounts Assistant Laura McFadden - CDP David Courtier - Finance Apprentice Marjie Egan - Finance Anna Visegorodceva - Intern Melissa Orr - Time Bank Craig Last - Team Leader Sara Rundel - Main Office Martin Taylor - Assistant Team Leader Stuart Leader - Finance Kevin Seaman - Administrator/Scheduler Steve Scutchey - Transport Rhoda Govinden - Administrator/Scheduler Tamara Powell - Finance Martin Wynne - Driver Tania Morton - Volunteer Centre Doug Warner - Driver Tina Lawton - CDP Doug Chester - Driver Steve Massey - Driver Eric Hirons - Driver Phil Johnson - Time Bank Supervisor Michele James - Life Project Neil Hildred - Life Project John Sims - Cleaner
Alan Frost David Rutter Ken Rayner Jones Paul Brown Anton Westbrook David Wright Laura McFadden Paul Creighton Armando Signorelli Dot Mathieson Linda Lilley Peter Patis Arthur Johnson Eddy Edwards Linda Pittard Ralph Watts Barrie Holland Emma Smith Lynn Stockbridge Richard Lofthouse Bernard Lowden Hilary Rasor Maggie Goodchild Robyn Lonergan Bill Thyeson Jane McCausland Margaret Cook Rodney Sawtell Bob Wheeler Jean Neville Mark Spurling Siobhan Bailey Brian Woodhall Jim Welton Mary Stuttle Steve Boughie Carla Mason John Harvey Michael Hart Terry Sebbon Caroline James-Ford John Ireton Michael Hills Tina Lawton Clive Sallows John Nicholson Michael Pennell Trish Johnson Colin Hetherington John Seaden Mmabatho Molsomane Vic Meadows Colin Willsher Jose Villa Ruiz Norman Eastbrook Yvonne Martin David Courtier Keith Jackson Norman Kelly David Read Keith Wignall Pat Fothergill
26 Membership
4 Youth Brightlingsea Colchester Malayalee Community Action for Family Carers Colchester Nepalese Society Age UK Colchester Colchester Nightshelter Age UK Essex (County Office) Colchester Rural Age Concern AGNES Day Nursery Colchester Society for the Blind All Face's Community Group Colchester St Botolph's PCC Alzheimer's Society Colchester Colchester Stars Cycle Speedway Club Amnesty International Colchester Colchester United Community Sports Trust Ampersand Counselling Services Colchester YMCA Foyer Anglian Community Enterprise CIC Colchester Youth Enquiry Service Ltd Art in the Community Colchester, Tendring & Suffolk Borders Samaritans Autism Anglia Community Economic Development Alliance CIC Balkerne Gardens Trust COPE CIC Barney Brain UK Ltd Cory Environmental Trust in Colchester Beacon House Ministries Cory Environmental Trust in Rochford Beyond Youth Council for Voluntary Service Uttlesford Big Picture Charity Films Crossroads Care Tendring and Colchester Braintree District Voluntary Support Agency Cruse Bereavement Care (Colchester Branch) Breathe Easy Colchester CRUSE Social Group Bright Lives Social Enterprise CIC Destination Colchester CIC Brightlingsea Saturday Club Destiny Enterprise Solutions Castle Methodist Church Development Education Essex Ltd Castle Point Social Car Scheme Ltd Dimensions Castlegate Centre - Scope in Colchester & Tendring Disability 4 Sport CIC Centre for Action on Rape and Abuse Disability Essex Chappel and Wakes Colne Village Hall East Anglian Railway Museum CHAPS East Anglia's Children's Hospices 'Chariot' The Colchester Community Bus Service Emergence Plus CIC Choices For Employers Epilepsy Action Colchester Christ Church with St Mary at the Walls Essex Blind Charity Christian Youth Outreach Essex Carers' Support Chums Essex Coalition of Disabled People Clacton And District Occupational Workshops Essex County Football Association Cockaynes Wood Trust Essex Multicultural Activities Network CIC Colchester and District Talking Newspaper Essex Voluntary Blood Service (EVBS) Colchester and Tendring Women's Refuge Essex Youthbuild Colchester and Tiptree Toy Library Fair Access 2 Colchester Colchester Business Enterprise Agency Family Support Brightlingsea Colchester Care Network Colchester Carers Centre First Stop Centre Colchester Chinese Culture Society Forest Homecare Colchester Citadel Salvation Army Fresh Beginnings Colchester Citizens Advice Bureau Galleywood Heritage Centre Colchester Counselling and Psychotherapy Centre Girlguiding UK Essex North East Colchester Credit Union Ltd Go Ride CIC Colchester Food Bank Go4 Enterprises CIC Colchester Furniture Project Grassroots Colchester Gateway Clubs Greenpath Ventures Colchester Hospital Prosthetic User Group Greenstead Community Centre Colchester Korban Project Halstead Day Centre Colchester League of Hospital and Community Friends Harlow Citizens Advice Bureau Colchester Lions Club HCS Group Charity Ltd Colchester M.E. Self Help Group Headway Essex
27 Health in Mind RSPCA Essex North East Branch Help for Heroes RSPCA Essex South, Southend and District Highwoods Kids Club RSPCA Havering and Harold Hill Branch Home-Start Colchester RSPCA North West Essex Hythe Community Centre Association Safer Places (Braintree Women's Refuge) InterAct Chelmsford Ltd. Sankofa Care Adoption & Fostering Services Jobserve Sports and Social Sarah Elizabeth Allergy Treatment Appeal KnifeCrimes.Org Signals Media Arts Centre L.I.G.H.T (Living in Greater Hope Together) Sign-post Lady McAdden Breast Screening Unit Small Steps Pre Schol Langham Community Centre Smartys Pre-School Layer-de-la-Haye Gardening Club St Helena Hospice Lifestages UK St John's & Highwoods Community Association Ltd Lion Walk Pre-School St Matthew's Child Contact Centre Lion Walk United Reformed Church St Raphael Club Lithuanian Society Stepping Stones Play & Learn Group Maldon and District Community Voluntary Service Straight Road Community Centre Limited Maldon District Community Transport Streets2homes Maldon Pioneers Association Swan Care and Repair Home Improvement Agency Marriage Care (Colchester and Ipswich Centre) 'Take Heart' Cardiac Support Group Matrix Foundation Ltd Tendring & Colchester Minority Ethnic Partnership Mencap Older Carers Project and Shared Care The April Centre Mersea Carnival Association The Colchester Band Messing Cum Inworth Parish Council The Evergreens Multiple Sclerosis Society (Colchester and District) The Fellowship of Greenshoots Multiple Sclerosis UK The Haven Project Muscular Dystrophy Group (Colchester) The Invicta Foundation Mustcan Willy CIC The Ministry of Parenting CIC My Home Life Essex Community Association The Stockwell Centre My Home Life Essex Community Association The Susan Trust Myland Community Council Tiptree Parish Council National Association of Pension and Benefit Claimants Tiptree Youth Project Outreach National Trust Tuesday Fellowship North East Essex Cancer Services User Group University of Essex Students Union North Essex Film Makers Up Up and Away Pre-School Great Waltham North Essex Lymphoedema Service User Group Victim Support in Essex North Essex Stoma Support Group Voluntary Action Epping Forest Nurture Dogs CIC Voluntary Sector Training Old Heath Community Centre Walk Colchester Only Cowards Carry WhyNot! Older people's Research Group Open Door - Colchester Winsley's Charity Open Road Visions Ltd Wivenhoe Bosom Pals Outhouse East Wormingford Community Education Centre Outlook Care Parents' Aid Phoenix Homes Colchester Rainbow Services Re~cycle Relate North Essex and East Herts REVI Riding For The Disabled Association Essex County Roman River Music Royal Association for Deaf People
28 Looking to the Future After the success in 2012/2013, we are still developing new ideas and events to equip the community and voluntary sector, as well as moving forward with the ideas and events that we have worked on and are still doing so. Some of these upcoming plans are:
Another Safer Future Communities event - After the success of the previous one, we have been asked to organise another event. This will take place on the 20th September 2013.
The Big Exchange - A Time Bank event giving a chance for members to meet, join and exchange time and skills to benefit each other on a large scale.
Colchester and Maldon Transport Merger - We are in the process of merging our CCVS Transport Scheme with Maldon District Community Transport – this collaboration will vastly improve the service we offer to members in and around the Tiptree area. Our aim is to still provide affordable transport for those people in the Maldon District who are without their own transport and whose needs are not met by public transport services.
Youth Time Bank - We are working with ECC Youth Strategy Group on an exciting new initiative to establish a Youth Time Bank to support youth work volunteers and peer mentors.
Social Prescription - On behalf of NEE Clinical Commissioning Group, CCVS has recently launched a new ‘phone and online service linking people in NE Essex to volunteers and voluntary and community groups. This will enable them to find valuable local services/or receive support through local voluntary programmes.
Essex Insight Training - Essex Insight is a neighbourhood information system and online location of the Essex Joint Strategic Needs Assessment. The training is an interactive session with opportunities for attendees to familiarise themselves with the key features of Essex Insight at an introductory level.
Treasurers’ Network - We are launching a new group for Treasurers to network, learning from each others experience and about events, training and opportunities.
29 Contact Us Situated at the heart of the local voluntary and community sector,and community voluntary ofthelocal heart atthe Situated Website: www.ccvs.org E Fax: Tel: CO1 1UG Colchester Street High Winsley Voluntary Community Colchester Services effectiveness of voluntary and community groups, services and services groups, community of effectiveness and voluntary - mail: [email protected] mail: Colchester CVS is an independent, charitable infrastructure infrastructure charitable anindependent, CVSis Colchester
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CCVS is a Company Limited by Guarantee Registered Charity No. 1092567 Registered in England No. 4426567