Annual Review 2012

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Corporate Volunteering Session at IBM

Volunteering

2012 was another active year for the Our Outreach Volunteer Sessions ran in centre as we built on the legacy of nine Libraries again this year and European Year of Volunteering 2011. the number of potential volunteers accessing this service has increasing We ran three Volunteer Expos this during the year in the 3 main locations year; , Swords and of Balbriggan, Blanchardstown and Blanchardstown where volunteers Swords. could find out about local volunteering opportunities. For the National Day of Volunteering 2012 we had a Canal Clean Up in December 5th, International in association with Waterways Volunteer Day 2012 was a very Ireland. During the week we also held important day for over 120 a Volunteer Management volunteers representing the broad Seminar and Volunteer Expo. range of volunteering across Fingal. We provided nine volunteering 2012 was a good year in terms of workshops to groups in Fingal and registrations with 796 new further afield. We managed the NYE volunteers registering and over Dublin 2013 Volunteer Programme and 2,200 applications to volunteer. we were part of the Dublin Tall Ships 2012 Volunteer Management Team. 2012 was the third year in a row that we saw increasing numbers of Irish Our web site and our social networking people coming forward who never presence increased with larger volunteered before. Further numbers of volunteers and interested supports to Irish and non-Irish parties joining our networks. volunteers are currently being developed and will be rolled out by a Through the media we have again number of the Dublin Volunteer communicated the message that Centres in 2013 volunteering is for everyone to as wide as audience as possible and will Many of our 2011 registrations continue to encourage people to continued to engage with us in volunteer and let them know of the 2012, with many of them finding wide range of opportunities in Fingal. volunteering opportunities and they continue to receive communications 2012 saw the development of a new from the centre via our e-zines and Strategic Development plan A vision for social media networks. The e-zines Volunteering in Fingal 2012 – 2014 was have proved very successful in developed by the Board with external getting volunteers abreast of the input and consultation within the latest opportunities. sector. 12

Feedback to our Volunteer Management Training continued to be very positive in 2012.

Volunteer Volunteer Involving Management Training Organisations Feedback

“The follow up service In 2012, 94 new voluntary and Our monthly e-zine now has over 980 and access to services community organisations registered registered readers and this proves to is a real comfort. When with the Centre. 3 new organisattions be a useful tool for us to communicate we finished the course started working on their applications with organisations during the year. we felt that help was always a phone call for the Fingal Managing Volunteers away” Award during the year while We launched a new training called Family Resource Service and North Volunteer Information Sessions after a “The information Dublin Befriending Service both very successful pilot phase aimed at provided was very useful achieved the award. people who have never volunteered as a resource for recruiting volunteers” before. We will continue to develop While we had an increased number of new training in 2013 based on “The training was very opportunities registered online in 2012 feedback from organisations. informative” we are still continuing to seek “The Trainers were very additional opportunities across Fingal, Feedback from our organisational helpful and friendly” in particular in the more rural areas. online survey was also positive for This is a challenge for us and other 2012: 62% rated our services as “There was a lot of very volunteer centres. excellent, 27% rated our services as good useful information good. 43% were extremely satisfied that helps organisations”

As reduced funding opportunities with the services we provided and 49% “Made me think a lot made itself felt throughout the were very satisfied. 87% felt that we about how to advertise voluntary and community sector, fully understand their organisation’s for volunteers in specific organisations increasingly spent more volunteer needs. areas”

time exploring how to involve more “Very detailed volunteers in helping them achieve We delivered four Volunteer Managers information and back up their objectives. & Coordinators Forums during the year resources were and each covered a volunteer provided” We provided support and advice to management topic. Feedback to these “Group work sessions many Fingal organisations to ensure events has been very positive and were very useful as were that there was no conflict in roles these forums will continue in 2013 the experience shared between volunteers and staff in when we commence a Dublin wide by the trainers” organisations taking on additional initiative. “The training brought up volunteers in their organisations. Along lots of volunteer topics with our colleagues in other Dublin We ran two volunteer management and gave me a lot to Centres we delivered the Dublin training courses for in Fingal and ran think about” Volunteer Management Seminar, one course for Dublin City North attended by 75 participants. Volunteer Centre and delivered a train “The training gave us the opportunity to practically the trainer session for Volunteer Ireland go through the process Our web site (www.volunteerfingal.ie) to help upskill other managers. of creating a volunteer was updated regularly to provide policy additional support measures 12

New “Thinking of Involving Volunteers” Training sessions delivered in Blanchardstown & Ballyboughal.

Volunteer Statistics

What are the main reasons What are main methods of recruitment people chose when registering? used by the centre?

Give something back 145 Internet 393 Leaflets / fliers 26 Gain or improve skills 99 Media 28 Make a difference 88 Referred by another agency 18 Family / Friend 183 Do something in community 75 Outreach 15 Free time 70 Supported project 10 Passing by 16 Work experience 65 Through work 10 To feel good 11 School / College 28 Word of mouth / knew about centre 31 Meet new people/make new friends 31

Try something different from job 12 What ages are the volunteers?

Because I was asked 12 16 – 25 90

Religious beliefs 1 26 – 35 87

For fun 2 36 – 49 93

Company volunteering team 2 50 – 59 26 New challenge 26 Other 16 Recently made redundant 10 Not given 46 Interested in issue 28

For School / College 36

Get out of the house 19

The About us

Mission Statement Volunteers Fingal Volunteer Centre is an independent and free What are volunteers matching service to encourage more people to become involved in volunteering across the county. We aim to interested in? (Based on promote, support and encourage volunteering and good practice in volunteering. their initial application)

* Our role is to provide information and advice to people Not sure 135 interested in volunteering and to organisations looking for Youth / Children 47 volunteers. Fingal Volunteer Centre acts as link between Education and Literacy 47 such organisations and individuals. We will advertise Office 51 vacancies, advise people on their options and help Animals 66 organisations support their volunteers by adopting Social Work 55 principles of best practice Health / Disability 54 Arts culture and media 44 Our understanding of volunteering is that: Older People / Active Retired 43 Practical Work 29 • Volunteering is always a matter of choice and is done of Childcare 20 the volunteers’ own free will and without coercion. Computers 23 • Volunteering is a legitimate way in which citizens can Befriending 18 participate in the activities of their community. Information Giver 5 • Volunteering benefits both the community and the Environment 19 volunteer and gives people a sense of ownership of Shop / Retail 19 their local community. Management 17 • Voluntary work is unpaid. Phone Line Help 13 • Volunteering is a vehicle for individuals or groups to Sports / Recreation 14 address human, environmental and social needs. Campaign & Awareness Raising 11 Time Limited Commitment 5 We believe that: Mentor 6 Driver 18 • Volunteers should be treated with respect and dignity. Virtual Volunteering 2 • Everyone should have an equal opportunity to Fundraising 2 volunteer. • Volunteering should respect the rights, dignity and

* When volunteers register with us they are able culture of others. to chose one of the Categories that interest • Everyone should have a positive experience of volunteering. them. As you can see, the largest number have Volunteering should be a “win – win” situation for both yet to make up their mind about what it is they • the volunteer and the organisation. would like to do. Lithuanian 4 12

One of our Volunteer Expos in Swords was attended by 18 Volunteer Involving Organisations.

Volunteer Numbers

Training 2012 Fingal Volunteer Centre provides trainings to organisations after advice and training on good identifying their specific needs. 796 practice in volunteer management, We continued to offer a wide in addition to the ad-hoc support range of training tools for a Volunteer Status we provide to organisations. variety of small, medium and large volunteer involving Awaiting placement We are delighted to present some organisations. of the feedback we got from the range of trainings we provide. During 2012 we delivered 46 workshops at the Dublin Referred to organisation - 95.3% said our content was Volunteer Management Seminar very relevant and the National Volunteer - 96.6% said that our delivery Management Conference. Our 165 was very effective Trainers are now accredited to Awaiting Training - 96.3% said our materials were deliver Volunteer Impact very helpful and Assessment Toolkit Training 5 - 93.5% said they found our with Volunteer Now. In 2013 we Not Placed events were very useful. will be trained as Advisors / Mentors for Investing in Our trainers have been trained - Volunteers (IiV) which 60 accredited through Open College compliments our Fingal Placed Network Northern Ireland (OCNNI) Managing Volunteers Award. - to deliver the National Volunteer Management Training Programme. We hope to extend the diversity 94 This is delivered in a hands-on, and range of volunteer participative style and is designed management topics we provide to provide you with a best practice to organisations in the coming Main recruitment volunteer management framework months. method: for involving volunteers in your organisation. In 2012 we continued to provide Web Site consultancy on a range of In 2012 we ran two very successful volunteer management topics New organisations in Volunteer Management Training and will continue to develop and 2012: Programmes, one daytime course upskill our staff to expand this in and one evening service and provide an extensive course in Blanchardstown. This is volunteer management system 94 a four module training covers to volunteer involving planning for involvement, organisations. Volunteer vacancies recruitment & selection, support & for 2012: supervision and policy If you are looking with managing development. Volunteers we are here to help 353 you and your organisation. We also provided six bespoke Company details

Board of Directors 2012 Michela Benassi Blanchardstown / Dublin 15 Citizens Info. Centre Noreen Colgan Fingal Leader Partnership (Chair of the Board) Jenny Feeley Cappagh National Orthopaedic Hospital Bryan Gavin Foróige Monica Lawless Blanchardstown Area Partnership Terry McCabe Blanchardstown Area Partnership Philip O’Callaghan Independent member

Staff 2012 Daiga Ancikovska 1 Placement Officer Glynis Dunne 1 Placement Officer Nazam Ezeugoh 2 Organisational Support Worker Intern Stuart Garland Manager

1 Part time role(s) from February 2012. 2 JobBridge Intern from October 2012 onwards.

Volunteers Thank all those who have volunteered with us in 2012: Elaine Arthurs (Event Management) Leah Carroll (Photography) www.leah- carroll.com Dave Davis (Graphic Design) Grainne Evans (Accounts) Andrew Foley (Photographer) Paula Merity (Placement Support & Event Management) Roisin Nic Oireachtaigh (Event Management) Peter Notini (Event Assistant) Natasha Page-Wood (Event Management) Gordon Walters (Event Assistant)

Audited Accounts 2012 Summary Income 2012

Department of Environment, Community & Local Government € 104,370 Fingal County Council € 9,000 Blanchardstown Area Partnership € 7,253 Fingal Leader Partnership € 4,028 Other Income € 6,496

Total € 131,147

Expenditure 2012 Employment costs € 89,234 Rent € 5,538 Administration & Programme € 48,504

Total € 143,276

Funders & Supporters 2012 Fingal Volunteer Centre was funded in 2012 by the Department of Environment, Community and Local Government, Blanchardstown Area Partnership, Fingal Leader Partnership and Fingal County Council; and supported in its work by Volunteer Ireland.

Outreach sessions took place in nine Fingal Volunteer Centre Limited is a company limited by guarantee and not having a share capital, registered in Dublin, Ireland, with a registered office at Dillon House, Unit 106, Porters Road, Industrial Estate, Dublin 15. Registered Fingal Libraries and five mobile Number: 434396; Charity Number: CHY 17730. Copyright © 2013 All Rights Reserved Fingal Volunteer Centre 2013. libraries during 2012 in association with Fingal County Council. Photography by Leah Carroll [www.leah-carroll.com] and Stuart Garland

Facebook, Twitter and LinkedIn continued to be major recruitment tools in 2012.

Fingal Volunteer Expo featured 22 organisations recruiting volunteers and took place in The Blanchardstown Centre, Pavilions Swords and Millfield Shopping Centre, Balbriggan.

Dillon House t (+353 1) 820 9550 Unit 106, Porters Road f (+353 1) 820 9551 Coolmine Industrial Estate e [email protected] Dublin 15 w www.volunteerfingal.ie

Outreach sessions at nine Fingal Libraries: Balbriggan, Baldoyle, Blanchardstown, , Malahide, Rush, Skerries and Swords. Check our web site for our Outreach Schedule.

www.volunteerfingal.ie