Contacting Crown Audio Technical Support

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Contacting Crown Audio Technical Support

v1.0 25-Aug-21 My Crown Audio product has developed a fault or I have a question about a product which I have purchased or perhaps intend to purchase. Who do I contact? The information below is applicable to products from Crown Audio. Support for Harman Consumer products can be found at https://harmanaudio.com. Support for Harman Luxury products can be found at https://harmanluxuryaudio.com USA Customers who have purchased a product in the USA or have a question about a product which they perhaps intend to purchase in the USA are supported directly by Harman Professional. Support contact information can be found at https://crownaudio.com/support/tech_support. This page contains a web- form where you can enter your contact details and query. Outside the USA Support outside of the USA is provided by Harman Professional distribution partners. These partners are responsible for sales, spare parts, repairs, technical support and general product queries. They will be able to provide assistance within local time-zone working hours for the territory. Distribution partner contact information can be obtained from https://crownaudio.com/support/tech_support after selecting your country from the drop-down selection box found at the top of the webpage. If a product develops a fault during the warranty period then please contact the point of sale (retailer or web-store). Warranty information can be found at https://www.crownaudio.com/warranty. About HARMAN Professional Solutions HARMAN Professional Solutions is the world’s largest professional audio, video, lighting, and control products and systems company. Our brands comprise AKG Acoustics®, AMX®, BSS Audio®, Crown International®, dbx Professional®, DigiTech®, JBL Professional®, Lexicon Pro®, Martin®, and Soundcraft®. These best-in-class products are designed, manufactured and delivered to a variety of customers in markets including tour, cinema and retail as well as corporate, government, education, large venue and hospitality. For scalable, high-impact communication and entertainment systems, HARMAN Professional Solutions is your single point of contact. www.harman.com .

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Commercial Audio
Commercial Audio AUTO DEALERSHIP This 26000 sq ft facility is comprised of four program zones. The showroom zone has background music and paging functionality with EQ for the JBL control 40 sub/sat system providing a frequency response from 32Hz to 20kHz with maximum continuous average SPL of 84.4 dB. The outdoor zone also has background music and paging functionality where most pages will come from the reception microphone. The offices and bathrooms are one zone with music and paging. Each room has its own wall-mounted volume controller. Finally the service area is a paging only zone where most pages come from the service microphone. EQ and paging priorities are set from the DBX ZonePro 641 while power is provided by the Crown CT8150 multichannel amplifier. 120’ 25’ CEILING 80’ S3 S3 S3 S3 SERVICE S102 SERVICE RECEPTION 75W M2 ZC1 ZC3 S102 101W 10’ CEILING S1 S2 S2 S104 S2 ZC3 WOMENS MENS 14’ CEILING OFFICE S105 S2 S1 S1 OFFICE ZC3 AVR M1 S106 S2 ZC1 ZC3 OFFICE ZC3 S1 S1 S107 S2 S103 75W OFFICE ZC3 ZC1 110’ S3 S3 180’ RACK DESCRIPTION Media Source Source Components Dealerships can have many sources, but the primary media source will be to provide background music for the showroom and lot areas. Paging microphones are dbx Zone Pro 641 M commonly used in the showroom reception area and service reception area. Phone systems can also output pages and integrate similarly as a paging mic would ZC1, ZC3 Signal Processing & Routing Crown CT8150 The DBX ZonePro 641 provides both input processing and output processing and signal routing functionality.
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