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OCT/NOV/DEC 2010 [ BUSINESS PEOPLE OPPORTUNITIES ] UOTIENT A publication of CLEAN-TECH INDUSTRY INVESTING IN GREEN, SUSTAINABLE TECHNOLOGIES BUSINESS SUSTAINABILITY MANAGING THE RISKS IN BUSINESS CONTINUITY SINGAPORE ECONOMY BUSINESS OUTLOOK REMAINS POSITIVE BiZQ Oct-Dec10_final.indd 1 9/30/10 3:56:45 PM SBFSAYS] SBF to build on its accomplishments over the past two years A NEW COUNCIL WAS INAUGURATED AT THE EIGHTH ANNUAL GENERAL MEETING OF THE SINGAPORE BUSINESS FEDERATION (SBF) THIS JUNE. Twenty corporate leaders from business chambers, trade associations and businesses representing the Singapore economy were installed as SBF Council Members for the 2010-2012 term. The past two years have been an exciting and fruitful period for SBF. The Federation witnessed a signifi cant increase in member participation, attesting to the value SBF brings to members with its programmes, services and business facilitation efforts. SBF is also gaining increasing recognition as Singapore’s apex chamber among its business partners, as well as local and foreign chambers and government agencies. Bridging On behalf of the Federation, I thank outgoing Council Members – Mr Chua Thian Poh (Vice-Chairman), Mr Barry Desker (Vice-Chairman), Mr Vijay Iyengar communities, (Vice-Chairman), Mr Cheng Wai Keung (Honorary Secretary), Ms Kristin Paulson exploring (Deputy Honorary Treasurer), Mr Renny Yeo (Council Member), Mr David Conner (Council Member), Mr Joachim Ihrcke (Council Member), Mr Simon Cheong (Council new markets Member) and Mr Yasuhiko Kitagawa (Council Member) for their unstinting support and and creating contribution to SBF and the local business community. business SBF is delighted to welcome eight new members to the SBF Council, and is opportunities confi dent they will provide fresh insights and impetus to the Federation’s role as the apex business chamber. The new members include Mr Teo Siong Seng, will continue Mr R. Narayanamohan, Mr Steven Royce Okun, Mr George Huang, Mr Seiji Kino, to be the Ms Chong Siak Ching, Mr Gautam Banerjee and Madam Kay Kuok. Federation’s SBF also launched the Africa Business Group this July to facilitate networking and raison d’etre. business opportunities between our members and African companies. The group led its inaugural mission to Angola, Botswana and South Africa in September. This October, SBF and the Economic Development Board are jointly presenting the seventh edition of Global Entrepolis @ Singapore to spur business collaboration and internationalisation. Bridging communities, exploring new markets and creating business opportunities will continue to be the Federation’s raison d’etre. We will engage local and foreign governments on business policy issues, help members network, organise exchanges with other countries and cultivate business contacts worldwide. As 2010 comes to a close, there is reason to celebrate success. I wish all our members the best for 2011. TONY CHEW LEONG-CHEE CHAIRMAN SINGAPORE BUSINESS FEDERATION BIZQ OCT/NOV/DEC 2010 ] 01 01 chairman msg.indd 1 9/29/10 6:01:31 PM CONTENTS] UOTIENT OCT/NOV/DEC 2010 Coverstory 24] MANAGING THE RISKS IN BUSINESS CONTINUITY Experts share their insights with BiZQ on how risk management is critical to the sustainability of organisations and to a dynamic, business-oriented Singapore. 01] SBF SAYS Message from the SBF Chairman. 04] SBF UPDATE SBF unveils 2010-2012 Council at 8th AGM. 09] EYE ON SMES SBF-DP SME Index: SMEs positive about business performance. 12] EYE ON ECONOMY Business sentiments remain positive as Singapore’s economy registered a strong showing in the first half of 2010. 16] BIZ COMMUNITY Raising the quality of Singapore’s workforce involves training and upgrading staff to help companies improve productivity. 20] COUNTRY INSIGHTS BiZQ reports on how Israel is driving collaborative efforts in the search for new technology and renewable energy solutions. 22] GLOBAL BUSINESS Stronger trade and investment ties are expected between Africa and the Republic with the launch of SBF’s Africa Business Group. 02 [ OCT/NOV/DEC 2010 BIZQ 2-3 contents.indd 2 9/29/10 6:49:53 PM PUBLISHER SINGAPORE BUSINESS FEDERATION CHAIRMAN Tony Chew 30 CHIEF EXECUTIVE OFFICER Teng Theng Dar INDUSTRY TRENDS Raising standards in 40 ASSISTANT EXECUTIVE DIRECTOR clean technology BOARDROOM (MEMBER RELATIONS) Cheryl Kong TALK Mr Rangarajan DIRECTOR, CORPORATE Narayanamohan is COMMUNICATIONS Gerald De Cotta building bridges between Singapore and India. 10 Hoe Chiang Road, #22-01, Keppel Towers, Singapore 089315 tel: 65-6827-6828, fax: 65-6827-6807 E-mail: [email protected] Website: www.sbf.org.sg Business Quotient (BIZQ) is the offi cial publication of the Singapore Business Federation, reaching out to over 20,000 of Singapore’s business elite, chief executives and entrepreneurs. The quarterly, published in collaboration with SPH Magazines, is your eye on Asian and global business trends, bringing you up to date on industry developments, the economy, country profi les, stories about successful companies and the people who lead them. PUBLISHING AGENT SPH MAGAZINES PTE LTD 30] INDUSTRY TRENDS GROUP EDITOR, Singapore companies are pumping CUSTOM PUBLISHING Joanna Lee-Miller resources into newer and cleaner SENIOR EDITOR Azreen Noor technologies, and this is helping their CONTRIBUTING EDITOR Casuarina Peck bottom line as well as the environment. ASSOCIATE CREATIVE DIRECTOR Alex Goh 34] TECHNOLOGY ART DIRECTOR Bernard Chia Emerging solutions to help SMEs SUB-EDITOR Winnie Fong tackle human resource screening when 34 GROUP ACCOUNT MANAGER Kaz Lim hiring staff. MANAGER, CLIENT MANAGEMENT Mavis Liang EXECUTIVE, 36] MANAGEMENT GUIDE CLIENT MANAGEMENT Jessie Kek Social innovation initiatives aim MANAGER, to improve our quality of life with PUBLISHING SERVICES Alice Chee environmentally conscious products and services. For advertising enquiries, please call 6827-6828 or 6319-6326 38] IN BUSINESS WITH This news magazine is published by SPH Magazines BiZQ speaks to L&Rui Concept Pte Ltd (Registration No. 196900476 M) for Singapore Group’s Co-Founder and Managing Business Federation (Registration No. ROS138/ 2002TAP). Copyright of the materials contained in Director Mr Brian Xiao about interior this magazine belongs to SPH Magazines Pte Ltd and Singapore Business Federation respectively. Nothing in and architectural planning based on here shall be reproduced in whole or in part without prior written consent of SPH Magazines Pte Ltd or Singapore innovative, customised designs. Business Federation. Views expressed in this news magazine are not necessarily those of SPH Magazines Pte Ltd nor the Singapore Business Federation and no liabilities shall be attached thereto. All rights reserved. Editorial enquiries should be directed to the Editor, BiZQ, BOARDROOM TALK SPH Magazines Pte Ltd, Media Centre, 82 Genting 40] Lane, Level 7, Singapore 349567. Tel: 65-6319-6319, Spotlight on Mr Rangarajan Fax: 65-6319-6227, E-mail: [email protected]. Unsolicited material will not be returned unless accompanied by a self- Narayanamohan, Chief of the addressed envelope and suffi cient return postage. While every reasonable care will be taken by the Editor, no Singapore Indian Chamber of responsibility is assumed for the return of unsolicited material. MICA (P) 094/06/2010. Printed in Singapore Commerce and Industry. by Times Printers (Registration No. 196700328H). BIZQ OCT/NOV/DEC 2010 ] 03 2-3 contents.indd 3 9/30/10 4:04:10 PM SBFUPDATE] SBF unveils new 2010-2012 Council at 8th AGM SBF helped clinch $550 million in deals for members last year and played a pivotal role at the APEC CEO Summit, APEC Business Advisory Council Meetings and Economic Strategies Committee Forum. uilding on its success last schemes to help its members increase activities that were attended by year, Singapore Business productivity and competitiveness 48,300 member representatives. B Federation (SBF) told its through skills upgrading and innovation, These included several initiatives members at its eighth Annual General seek growth in new and non-traditional to help members access credit from Meeting on June 25 that the apex markets, as well as seize business fi nancial institutions, as well as regular chamber will continue to broaden the opportunities in new growth areas such economic and business updates to reach of its members by intensifying as green technology and solutions. keep them posted on changes in the relevant programmes and services. SBF was also appointed as the national operating environment. With the re-election of Chairman Business Continuity Management focal Also, SBF mounted 16 business Mr Tony Chew for a second two- point for local businesses. missions to markets less impacted by year term, SBF is leveraging on its Mr Chew said: “The past two years the economic slowdown, and received working relationship with various have been an exciting and fruitful period over 50 overseas delegations for business chambers and government for SBF. We witnessed signifi cant growth networking and business matching with agencies to take advantage of in member participation, attesting to Singapore companies. These inbound initiatives and incentives arising from the value SBF brings to members and outbound marketing activities recommendations by the Economic through its programmes, services and enabled members to secure over $550 Strategies Committee (ESC). business facilitation efforts.” million worth of deals. As a member of the ESC, “SBF is gaining increasing SBF had initiated an important recognition as Singapore’s apex Advisory
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