A Cordence Perspective Asset Management Our view on how to unlock the value for your organization A uniquely agile partnership of independent management consulting firms, working together and sharing global industry insights, thought-leadership, and expertise across our interna- tional alliance

A system driven approach to Enterprise Asset Management Our approach recognizes that the Management of major assets requires collaboration between asset owners, contractors, and other players in the Asset Management system

We see Asset Owners facing five major challenges. • How to unlock the value of my assets? • What current practices should we stop and new practices should we adopt ? • How do we eliminate waste from the asset management system ? • How should we incorporate sustainability goals? • How do we get an AM organization that ensures that ‘everything keeps running and is also prepared for the future’?

We help to create and accelerate those alliances in or between organizations

Organizing a good asset management Perform is about insight into the Perform is about insight into the system often takes a transition from a performance of the Asset Management performance of the Asset Management historically grown maintenance approach system and therefore also of the AM system and therefore also of the AM to a system that allows decision makers to organization. For example with the organization. For example with the balance performance, risks and costs. We realization of Dashboards / Management realization of Dashboards / Management help to make that transition happen. information, but also the change information, but also the change approach. approach. 2 Our Point of View Some of our key thoughts

Long Term Examples Role that assets Value can be unlocked • High Reliability play in organization organization drives the design of though effective • Predictive maintenance Asset Management the intervention

Not every organisation is the same – needs a tailored solution

Short Term Examples Maturity models • Warranty Management must be context • OEM Relationship Management sensitive to • Integrated Maintenance be valuable • MRO rationalization • Rotable spares • Portfolio Management • Business Continuity

Assets and The Organisation Where Assets Deliver Value, Common Challenges are…

AGING NEW MARKET POOR DATA SUSTAINABILITY NEW CAPABILITIES REQUIRED INFRASTRUCTURE PLAYERS QUALITY

Increased focus Automation, data Operating of old designs New players and dual-track Structuring or even getting on sustainability analytics, and connectivity resulting in less flexibility, strategies – such as local the needed data for measurement and public are examples of new increased modification start-ups with build-operate- automation / infrastructure transparency / scrutiny required capabilities. & upgrade costs, as well transfer strategies – increase is a challenge as the IT as cost of procurement competition and established set up and data often market dynamics are fragmented.

Building in sustainability However, fast track Understand infrastructure Demands more intelligent Standardization of data focused KPI metrics outline starts with basic total cost of ownership approaches to design and harmonization of that exceed minimum processes as well as Superior maintenance Review of key value the IT infrastructure is requirements significant skill building and operations, propositions and core needed. Start by making (and change leadership) supported by strategic organisational strengths MVP* and then expand. sourcing approaches

How We Help Our Clients End to end support through their Asset Management Journey

Why do you want What’s the current How can you achieve How can you make sure to change? situation compared the ambition? you unlock the value? A vision for how to unlock to the Future state? Better organise, Better Better delivery of programs the value of assets for What approach to asset perform, Better collaborate Change management programme your organisation management is appropriate Building the organisations and to deliver short and long term value locations to support effective Asset Management

Sample Services:

• Strategy for the • Asset Management • Futuring approach • Training and education asset portfolio Maturity Model • Change management approach • Building public private • Evaluation and research partnerships (PPP) • Performance contracts and • Feasibility studies asset management plans • Implementing a change (business case and management approach • Roadmap of delivery (incl. cost-benefit Capacity, Budget, Planning) • Strategic stakeholder analysis (CBA)) management • Project-, process- and program management

4 A Delivery Framework to Support Clients

Colleagues Leading Our Work in Asset Management

29 Locations EUROPE

25 Locations AMERICAS 14 Locations ME/AP

5

10 Colleagues Leading Our Work in Asset Management

Frank van Es Ricardo Van Breemen The Netherlands The Netherlands [email protected] [email protected]

Chris McCarthy Young Kwon USA South Korea [email protected] [email protected]

Mark Len Laurence Berthelot-Maruzzi UK France, Belgium [email protected] [email protected]

Joaquin Escoda Mikkel Simonsen Spain, Portugal, LATAM Denmark [email protected] [email protected]

Olaf Reichel Stewart Key DACH, Eastern Europe, Middle East Australia [email protected] [email protected]

6 We cover Several Industries with a Strong Asset Management Need

Clients with strong asset focus

Sample of Enterprise Asset Management Projects Worldwide

Implementation Ambition Analysis Approach (when and (why) (what) (how) where)

Collaborate Perform

For the Ministry of Infrastructure TwynstraGudde drew up the The Piet Heintunnel, one of Implementation of Zero-Based- and Environment TwynstraGudde safety and crisis management the most important tunnels for Budgeting (ZBB) to significantly was asked by the Dutch plans for the construction and Amsterdam’s accessibility, is reduce the OPEX budget. government to draft a national commissioning of several Dutch being renovated. Twynstra Gudde Conducted analyses on cost framework agenda based on Highway Agency, emergency supported the municipality of centers. A detailed ZBB project common goals for the safety response teams and contractors. In Amsterdam with this by translating implementation plan has been requirements for railway yards. we addition, TwynstraGudde designed the city’s objectives into a strategy developed to deliver the savings managed the process to establish and implemented programs for the and concrete plan of action for the and mitigate the risk to the national agreements on safety instruction, training and exercises renovation. business, business changes requirements for Railway yards for tunnel operators. have been introduced to support sustainable cost reduction

Collaborate Organize

Using a Value Based Maintenance We have worked on a variety The Stadsbaantunnel in Utrecht Sund & Bælt operates and approach, we developed a of projects with this client is owned by the municipality of maintains bridges, tunnels, ports, technically based change including: Enterprise Asset Utrecht. It runs alongside the and toll systems in Denmark. programme for the maintenance in Management (EAM) program, state tunnel of the A2 motorway Valcon helped Sund & Bælt with all power stations, which leverages Change Management (e.g. which is owned by Rijkswaterstaat. a digital transformation of the a data analytics driven process Workforce Transition Strategy Twynstra Gudde supported both the organisation into a data-driven and maintenance optimisation Communications Plan), HR IT municipality and Rijkswaterstaat by organisation with use of new techniques to improve the (e.g. data hub planning), PMO looking into the options of working technologies productivity of the assets. opportunities (e.g. for Customer together for management and Information System, Smart Grid) maintenance purposes. etc.

7 Sample of Enterprise Asset Management Projects Worldwide

Implementation Ambition Analysis Approach (when and (why) (what) (how) where)

EDF sought the support of Oresys The US’ largest public transport Network Rail is the owner and Horváth & Partners were tasked to automate the classification of authority sought North Highland’s infrastructure manager of most with building up a long-term maintenance tasks, a previously support with running a large EAM of the railway network in Great business plan based on different time-consuming annual task. transformation program across Britain. North Highland established price and growth scenarios. Our After collecting the data, training the central HQ and the Agencies a new program operating model, consultants applied an Asset the model with machine learning that operate the bus/subway/train/ governance and direction for their Reference Plan concept first to the algorithms, and piloting the model, bridges and tunnels. We conducted 5-year Intelligent Infrastructure client’s asset portfolio in Romania we helped the client roll out the a project in EPMO and Asset program. then extending to the client’s service throughout their 19 nuclear Management and Enterprise Asset branch offices in Pakistan, Tunisia plants. Management. and Austria.

ProRail manages the Dutch railway Our client operates and maintains Sund & Bælt developed the largest system. With the goal to become bridges, tunnels, ports, and bridge and tunnel links in Denmark. “Europe’s best rail asset manager,” toll systems in Denmark, and Valcon helped Sund & Bælt with the client sought TwynstraGudde’s wanted to become a data-driven a digital transformation of the support to execute projects organization. Valcon designed the organisation into a data-driven mainly in the field of information operating model and implemented organisation Valcon designed the management/ICT and change an Industry 4.0 data infrastructure operating model and implemented management. including the use of drones and an Industry 4.0 data infrastructure sensors, delivering significant including the use of drones and budget savings sensors, delivering significant budget savings

CASE STUDY ‘Implementation’: Valuing Asset Management Improvement Perform Leveraging models to forecast improvement and hold leadership accountable at a Global Miner

8 CASE STUDY ‘Implementation’:

Valuing Asset Management Improvement Perform Leveraging models to forecast improvement and hold leadership accountable at a Global Miner

The valuation models were leveraged to forecast benefit to the mine site and helped in the prioritization of initiatives. By having a clear understanding of the “what’s in it for me” up front, leaders at each mine site were willing to sign up to deliver the improvement projects.

By aligning both benefit dependency and value stream maps, the projectedconstrained benefits were lower than more traditional analysis, easier for leaders to digest, and more closely aligned to the reality delivered.

RESULTS

Transparency Variation across sites

Engagement Leader Alignment

Resistance to adoption Understanding

9 CASE STUDY ‘Approach’: A business Case for Sustainable Traffic Barriers Collaborate A business case for sustainable traffic barriers

This case is an example of applying circular economy (CE) principles and goals for asset organizations.

Client: Rijkswaterstaat (Dutch Case: The Dutch highways Role of the asset manager/ road and waterway agency) include ca. 8000 km. of asset organization galvanized steel traffic barrier • Applying CE principles to systems. The technical potential assets and proof and monitor of re-use and renovation of the environmental gains; traffic barrier systems has been proven. In this TG worked on the • Provide a cost estimate and collaboration and organization of proof the economical viability; re-use and renovation together • Proof that new (traffic barrier) with the players in this value systems comply with existing chain implement. standards and norms for safety and aesthetics; • Implement CE work methods within the organization.

Our approach • Build a broad coalition of the key players in the value chain: contractors, suppliers and galvanizers; • Develop of and agree on the circular value chain; • Explore the vital knowledge gaps based on a business model canvas; • Create expert groups that develop required knowledge to close the business case; • Agree on the required roles to execute the business model; • Validate the business model in practice.

10 OVERVIEW: Asset Management and Predictive Maintenance Analytics (PMA) Perform

Sensors & Detectors Engineering logs Detection systems, Asset equipment/ sensors, controllers product specifications, etc.. maintenance logs, statistics, enterprise data etc.

Operational data Data Architecture Images, Video, Harmonized data Usage statistics etc. architecture

Feedback, Social Geospatial data Networks & Open data GIS, GPS, Climatic Call Logs, Complaints, conditions, e-mails, social networks, Topography etc.

Constituents

Benefits

Improved Increases Minimized Reduced Asset Asset risks Downtime Utilisation Longevity

Min. Higher Maintenance Customer Costs Satisfaction

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