Media Planning and Media Relations Guide

Total Page:16

File Type:pdf, Size:1020Kb

Media Planning and Media Relations Guide Communication Training for Comprehensive Cancer Control Professionals 101 Media Planning and Media Relations Guide Published 8.10.15 TABLE OF CONTENTS Welcome .................................................................................................................................. 3 Acknowledgments .................................................................................................................. 4 How to Use this Guide .......................................................................................................... 5 Lesson 1: Health Communication, Social Marketing and Media Advocacy ....... 6 Defining Communication .......................................................................................... 6 Defining Health Communication ............................................................................. 7 Defining Social Marketing ......................................................................................... 9 Defining Media Advocacy ......................................................................................... 9 Further Readings and Resources ............................................................................. 11 Lesson References .................................................................................................... 11 Lesson 2: Health Literacy and Media Literacy in Public Health Communication ................................................................................................... 12 Defining Health Literacy .......................................................................................... 12 Defining Media Literacy ........................................................................................... 13 Further Readings and Resources ............................................................................. 14 Lesson References .................................................................................................... 15 Lesson 3: Media Planning and Strategic Principles in Public Health Communication ................................................................................................... 16 Understanding the Importance of Planning .......................................................... 16 Defining a Communication Plan ............................................................................ 16 Defining a Media Plan .............................................................................................. 18 Writing S.M.A.R.T. Objectives ................................................................................ 19 Writing Health, Behavioral and Communication Objectives .............................. 20 Understanding Theory ............................................................................................. 21 Choosing Audiences ................................................................................................. 22 Choosing Media Channels ....................................................................................... 23 1 Communication Training for CCC Professionals 101 | Media Planning and Media Relations Guide |© 2015 GW Cancer Institute Writing Letters to the Editor ................................................................................... 23 Evaluation .................................................................................................................. 26 Further Readings and Resources ............................................................................. 27 Lesson References .................................................................................................... 28 Lesson 4: Media Relationships and Media Friendly Materials ......................... 30 Understanding Journalists’ Preferences.................................................................. 30 Preparing the Online Newsroom ............................................................................ 31 Initiating Relationships with Journalists ................................................................. 33 Building and Maintaining Relationships with Journalists ..................................... 34 Understanding Press Releases ................................................................................. 35 Writing Press Releases .............................................................................................. 36 Further Readings and Resources ............................................................................. 38 Lesson References .................................................................................................... 38 Appendices .......................................................................................................... 40 A: Media/Communication Plan Template ............................................................ 41 Media/Communication Plan Example ....................................................... 51 B: Letter to the Editor Template and Example .................................................... 72 C: Press Release Template and Example ............................................................... 74 Glossary of Terms ............................................................................................... 77 References ........................................................................................................... 80 2 Communication Training for CCC Professionals 101 | Media Planning and Media Relations Guide |© 2015 GW Cancer Institute WELCOME The George Washington University (GW) Cancer Institute is committed to fostering responsive health care professionals through applied cancer research, education, advocacy and translation of evidence to practice. When we were awarded the cooperative agreement from the Centers for Disease Control and Prevention (CDC) in September 2013 to provide technical assistance for Comprehensive Cancer Control (CCC) Programs to enhance CCC efforts, the first thing we did was conduct a needs assessment to guide our project activities. One key finding from our assessment was the need for online training on developing communication plans. This Guide and accompanying training were created in response to those needs. We recognize that CCC professionals are often pressed for time and resources. As a result, we created the training to facilitate and enhance the work that you are already doing or need to do, not add to your work. Further, with information from the needs assessment and feedback from CCC professionals, we learned that CCC Programs need to develop and submit a media plan to the CDC, prompting us to divide the training into two parts. The first, on Media Planning and Media Relations, is for participants purely interested in understanding the process and requirements for creating a media plan and developing media relations to fulfill their CDC deliverable. The second, on Making Communication Campaigns Evidence-Based, is for participants who desire more in-depth training about the process of organizing a communication campaign. This Media Planning and Media Relations Guide was developed to efficiently and effectively walk you through the process of media planning, creating materials and building relationships with media personnel. We have included background information, tools and resources including customizable templates in the appendix, so when you have completed them, you will have a tailored media plan and media-ready materials for you and your program to use. The competencies in this training are based on content from the National Cancer Institute’s publication “Making Health Communication Programs Work: A Planner’s Guide.” We hope that you find this training and corresponding Guide beneficial as you develop your media plan and ultimately seek to improve health outcomes in your community. A second Guide with additional resources will accompany the Making Communication Campaigns Evidence-Based training. Sincerely, Mandi Pratt-Chapman, MA Aubrey Villalobos, MPH, MEd Director Director, Comprehensive Cancer Control GW Cancer Institute GW Cancer Institute 3 Communication Training for CCC Professionals 101 | Media Planning and Media Relations Guide |© 2015 GW Cancer Institute ACKNOWLEDGMENTS Content Contributor Monique Turner, PhD Associate Professor, Department of Prevention and Community Health, Milken Institute School of Public Health, The George Washington University GW Cancer Institute Staff Contributors Mandi Pratt-Chapman, MA Director, GW Cancer Institute Aubrey Villalobos, MPH, MEd Director, Comprehensive Cancer Control Anne Willis, MA Director, Patient-Centered Programs Shaira Morales Project Manager, Health Care Professional Education Monique House, MS, CHES Project Coordinator, Health Care Professional Education Kanako Kashima Research Assistant, Comprehensive Cancer Control About GW Cancer Institute GW Cancer Institute's mission is to foster healthy communities, prepared patients, responsive health care professionals and supportive health care systems through applied cancer research, education, advocacy and translation of evidence to practice. Our vision is a cancer-free world and health care that is patient-centered, accessible and equitable. GW Cancer Institute has deep roots in the Washington, DC community and sets standards for patient-centered care nationally through its Center for the Advancement of Cancer Survivorship, Navigation and Policy. GW Cancer Institute is also actively involved in cancer control, patient- centered outcomes and health policy research nationally. About the Comprehensive
Recommended publications
  • Public Relations: a Guide to Strategic Communication
    Public Relations: A Guide to Strategic Communication By Young Joon Lim FIRST EDITION Bassim Hamadeh, CEO and Publisher Kassie Graves, Director of Acquisitions Jamie Giganti, Senior Managing Editor Jess Estrella, Senior Graphic Designer Bob Farrell, Senior Field Acquisitions Editor Gem Rabanera, Project Editor Elizabeth Rowe, Licensing Coordinator Allie Kiekhofer, Associate Editor Kevin Fontimayor, Interior Designer Copyright © 2017 by Cognella, Inc. All rights reserved. No part of this publication may be reprinted, reproduced, transmitted, or utilized in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information retrieval system without the written permission of Cognella, Inc. Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Cover image copyright © Copyright © 2015 iStockphoto LP/baona. Printed in the United States of America ISBN: 978-1-63487-475-5 (pbk) / 978-1-63487-476-2 (br) Contents CHAPTER 1 Introduction to Public Relations 2 Understanding Public Relations 2 Definitions of Public Relations 3 Who Uses Public Relations, and Why? 4 Six Representative Entities of Public Relations Practice Why is Public Relations Promising as an Academic Course? 7 How is Public Relations Processed? 8 ROPE: Research, Objectives, Planning, and Evaluation RACE: Research, Action, Communication, and Evaluation GRACE: Goal, Research, Action, Communication, and Evaluation RPIE: Research, Planning, Implementation, and Evaluation Who are the Essential Publics of Public Relations? 10 What are the Components of Public Relations? 11 What are the Stereotypes or Misperceptions about Public Relations? 11 How Does Public Relations Differ from Other Similar Fields of Practice? 12 Advertising vs.
    [Show full text]
  • Penn State Alumni in the Communications Industry
    Penn State Alumni in the Communications Industry A guide to the expertise & availability of the members of the Bellisario College Alumni Society Board & Ad/PR Alumni Network Board Through the combined efforts of the Alumni Society Board and the Ad/PR Network Board of the Donald P. Bellisario College of Communications, we are proud to share this directory spotlighting the expertise of Board members in a wide variety of communications fields. Here are brief snapshots and email addresses of each Board member. As part of their service to the College and Penn State, they are eager to engage in classroom discussions and lectures, as well as to serve as a resource for the many professional communicators across the wide Penn State landscape. Extensive individual biographies of and contact information for each Board member is also available online, at: Alumni Society Board: bellisario.psu.edu/alumni/alumni-board Ad/PR Network Board: bellisario.psu.edu/alumni/adpr Pam Hervey ’94 Kathy Heasley ’83 President, Alumni Society Board President, Ad/PR Alumni Network Board Guide to Alumni Expertise RON BALASCO (‘81) General Arts & Sciences T.J. BRIGHTMAN (’91) Broadcast-Cable Executive Director, Hearst Consumer Health SVP, Chief Revenue Officer, Baltimore Orioles [email protected] [email protected] Expertise Expertise • Publishing • Broadcast Sales Management, Radio/Television • Integrated Media Sales Industry, with Sports Focus • Negotiation: Broadcast Rights Fees, Personal Service Agreements, Talent Contracts JOE BERWANGER (‘70) Broadcasting
    [Show full text]
  • Marketing & Public Relations Chair Sample Planning Timeline
    Marketing & Public Relations Chair Sample Planning Timeline Public Relations Timeline Conducting media relations surrounding your local Arthritis Foundation events is the perfect opportunity for your chapter to build relationships with local media. As you know, Walk to Cure Arthritis provides the opportunity to continue conversations with local media beyond a one-day event to a year-round conversation about the arthritis and the Arthritis Foundation mission to prevent and cure this debilitating disease. The following is a suggested timeline for implementing public relations efforts year-round. One Month After Event Begin developing a presentation that highlights this year’s results including number of attendees, money raised, etc. This will serve as an opportunity to follow-up with current sponsors and open the conversation for you to discuss opportunities to deepen your relationship throughout the year Work with appropriate volunteers and staff to identify and set up meetings with potential media sponsors and local companies Send thank you notes and results to any media who either attended or showed interest in this year’s event. This first contact will help keep the door open for interaction throughout the year Three Months After Event Meet with event chair and Arthritis Foundation staff to plan event awareness efforts. o Awareness Efforts to Consider: . Provide tip sheets to sponsors and local companies that can be sent to employees . Offer radio and TV stations health and wellness content to add to their website on a monthly, quarterly basis Send a note to your media contacts from the last event. Continually watch media for their stories so you can comment on an article or piece when you next contact them.
    [Show full text]
  • FARA June 30, 2013
    U.S. Department of Justice . Washington, D.C. 20530 Report of the Attorney General to the Congress of the United States on the Administration of the . Foreign Agents Registration Act . of 1938, as amended, for the six months ending June 30, 2013 Report of the Attorney General to the Congress of the United States on the Administration of the Foreign Agents Registration Act of 1938, as amended, for the six months ending June 30, 2013 TABLE OF CONTENTS INTRODUCTION ................................................... 1-1 AFGHANISTAN......................................................1 ALBANIA..........................................................2 ALGERIA..........................................................3 ANGOLA...........................................................4 ANTIGUA & BARBUDA................................................6 ARUBA............................................................7 AUSTRALIA........................................................8 AUSTRIA..........................................................10 AZERBAIJAN.......................................................11 BAHAMAS..........................................................13 BAHRAIN..........................................................14 BANGLADESH.......................................................15 BARBADOS.........................................................16 BELGIUM..........................................................18 BERMUDA..........................................................19 BOSNIA-HERZEGOVINA...............................................21
    [Show full text]
  • Maximizing Media Relations Through a Better Understanding of the Public Relations - Journalist Relationship Dustin W
    University of Miami Scholarly Repository Open Access Dissertations Electronic Theses and Dissertations 2008-08-05 Maximizing Media Relations Through a Better Understanding of the Public Relations - Journalist Relationship Dustin W. Supa University of Miami, [email protected] Recommended Citation Supa, Dustin W., "Maximizing Media Relations Through a Better Understanding of the Public Relations - Journalist Relationship" (2008). Open Access Dissertations. Paper 144. http://scholarlyrepository.miami.edu/oa_dissertations/144 This Open access is brought to you for free and open access by the Electronic Theses and Dissertations at Scholarly Repository. It has been accepted for inclusion in Open Access Dissertations by an authorized administrator of Scholarly Repository. For more information, please contact [email protected]. UNIVERSITY OF MIAMI MAXIMIZING MEDIA RELATIONS THROUGH A BETTER UNDERSTANDING OF THE PUBLIC RELATIONS PRACTITIONER – JOURNALIST RELATIONSHIP By Dustin W. Supa A DISSERTATION Submitted to the Faculty of the University of Miami in partial fulfillment of the requirements for the degree of Doctor of Philosophy Coral Gables, Florida August 2008 UNIVERSITY OF MIAMI A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy MAXIMIZING MEDIA RELATIONS THROUGH A BETTER UNDERSTANDING OF THE PUBLIC RELATIONS PRACTITIONER – JOURNALIST RELATIONSHIP Dustin W. Supa Approved: ________________ _________________ Dr. Lynn M. Zoch Dr. Terri A. Scandura Associate Professor of Communication Dean of the Graduate School University of South Carolina ________________ _________________ Dr. Robert S. Hosmon Dr. Donn J. Tilson Vice Dean for Advancement and External Affairs Associate Professor School of Communication School of Communication ________________ Dr. Diane M. Millette Associate Professor School of Communication SUPA, DUSTIN W.
    [Show full text]
  • How to Measure Social Media Relations: the More Things Change, the More They Remain the Same
    How to Measure Social Media Relations: The More Things Change, the More They Remain the Same by Katie Delahaye Paine CEO, KDPaine & Partners, LLC Member, Commission on Public Relations Measurement & Evaluation Published by the Institute for Public Relations April 2007 How to Measure Social Media Relations by Katie Delahaye Paine Copyright © 2007, Institute for Public Relations www.instituteforpr.org 2 How to Measure Social Media Relations: The More Things Change, the More They Remain the Same Katie Delahaye Paine Katie Delahaye Paine is the founder of KDPaine & Partners LLC and publisher of The Measurement Standard and The One-Minute Benchmarking Bulletin, the first newsletters for marketing and communications professionals dedicated entirely to measurement and accountability. Prior to launching KDPaine & Partners in 2002, she was the founder and president of The Delahaye Group, which she sold to Medialink in 1999. She was an initial founder of the Institute for Public Relations’ Commission on PR Measurement & Evaluation. She was previously director of corporate communications for Lotus Development Corporation and manager of merchandising for Hewlett-Packard Personal Computer Group. A Cum Laude graduate of Connecticut College, she majored in history and Asian studies. She received an Honorary Doctorate of Laws from New Hampshire College. She is an Athena award winner and a Board member of New Hampshire Public Radio and the New Hampshire Political Library. Her life is featured in Mark Albion’s book “Making a Life, Making a Living.” She can be reached at [email protected] . INTRODUCTION To paraphrase Ken Kesey, in today’s media environment, the inmates are now in charge of the asylum.
    [Show full text]
  • Media Relations and Publicity
    Employee Handbook Media Relations and Publicity The Public Relations Manager of the Marketing & Communications team directs the media relations and publicity efforts at the Mount, including media relations, publicity services, crisis communications, editorial services, and critical internal communications. The Public Relations Manager initiates and directs all contact with the media on behalf of Mount St. Joseph University and serves as the University’s official spokesperson. As extended services, the Sports Information Office is designated to contact the sports media and Studio San Giuseppe staff is designated to contact the arts media. Both offices work in consultation with Marketing & Communications. The public relations manager is the first point of contact by the media. Faculty and staff members who are contacted directly by a member of media should report the contact to the public relations manager as soon as possible. The public relations staff prepares and distributes official news releases, calendar notices, feature stories, and public service announcements to the media. Members of the public relations team maintain a listing of faculty/staff experts available to talk with reporters. Public relations staff also provide media training. The public relations staff advises departments and student clubs/organizations on publicity methods to reach both internal and external audiences. Faculty, students and staff who are responsible for publicizing events and activities should contact Marketing & Communications six weeks in advance so that information can be distributed to appropriate media outlets on a timely basis. Please refer to the Marketing & Communications page or the Brand Standards on MyMount for more information. This information is part of Mount St.
    [Show full text]
  • The New Dynamic of Corporate Media Relations
    THE NEW DYNAMIC OF CORPORATE MEDIA RELATIONS: ENGAGING THE PRESS THROUGH DIALOGIC COMPONENTS OF WORLD WIDE WEB SITES by JUSTIN E. PETTIGREW (Under the Direction of Bryan H. Reber) ABSTRACT This thesis examines the use of dialogic components of Fortune 500 Company Web site press rooms. Using a twofold approach, print journalists were interviewed to determine what components of online press rooms they found most valuable and desirable. A content analysis was then conducted of all Fortune 500 Company press sites to examine what content they were providing. Results showed that corporations have substantially increased their presence on the Web for press from previous research, and that dialogic components on the Web are in line with what journalists use. This study also suggests that operationalized elements of dialogic theory as it applies to the Web should be continually revisited as technology develops. INDEX WORDS: Corporate public relations, World Wide Web press rooms, dialogic theory, dialogism, relationship management, PR/journalist relationships, Web site content for the media THE NEW DYNAMIC OF CORPORATE MEDIA RELATIONS: ENGAGING THE PRESS THROUGH DIALOGIC COMPONENTS OF WORLD WIDE WEB SITES By JUSTIN E. PETTIGREW BS, Georgia Southern University, 1992 A Thesis Submitted to the Graduate Faculty of The University of Georgia in Partial Fulfillment of the Requirements for the Degree MASTER OF ARTS ATHENS, GEORGIA 2008 © 2008 Justin E. Pettigrew All Rights Reserved THE NEW DYNAMIC OF CORPORATE MEDIA RELATIONS: ENGAGING THE PRESS THROUGH DIALOGIC COMPONENTS OF WORLD WIDE WEB SITES By JUSTIN E. PETTIGREW Major Professor: Bryan H. Reber Committee: Janice Hume Lynne Sallot Electronic Version Approved: Maureen Grasso Dean of the Graduate School The University of Georgia May 2008 ACKNOWLEDGEMENTS While graduate school often feels like a solitary endeavor, it certainly does not happen in solitude.
    [Show full text]
  • Perspectives on the ROI of Media Relations Publicity Efforts
    Perspectives on the ROI of Media Relations Publicity Efforts by Fraser Likely, David Rockland, Mark Weiner Members Commission on Public Relations Measurement & Evaluation Published by the Institute for Public Relations May, 2006 Perspectives on the ROI of Media Relations Publicity Efforts by Fraser Likely, David Rockland and Mark Weiner Copyright © 2006, Institute for Public Relations www.instituteforpr.org 2 Perspectives on the ROI of Media Relations Publicity Efforts By Fraser Likely, David Rockland, Mark Weiner Executive Summary This paper discusses several different approaches to deriving a Return-on-Investment (ROI) for the support provided by media relations publicity efforts within a marketing campaign. The primary questions discussed in the paper are whether it is possible to show that media publicity helped generate sales or other business outcomes, and can a financial return be attributed to the publicity? Media relations publicity is a part of public relations that is generally included in Marketing Communications or MARCOM, Marketing PR or Media Relations-based Marketing. This paper is not concerned with the ROI of the many other aspects of public relations or their derivatives. The scope of the paper is more narrow and focused specifically on how to show the business value of a story in the media that has been placed as a result of public relations within the marketing campaign mix (print, TV, radio, outdoor, and internet Advertising; direct mail; point-of-purchase; contests, coupons and continuity programs of sales promotion; media relations publicity; etc.). Most practitioners believe that such media placements have a positive effect on eventual sales. Lacking, however, have been clear methods to demonstrate that effect.
    [Show full text]
  • What's the Difference?
    WHAT’S THE DIFFERENCE? Advertising | Marketing | Public Relations Academic Differences Advertising: • College: Grady College of Journalism and Mass Communication • Coursework includes: Media Planning, Advertising Message Strategy, Advertising and Communication Management, Advertising Research, Intro to Marketing, Advertising Campaigns capstone • Skills emphasized: written and graphic communication, communication strategy, media planning and buying, social media, creating cohesive advertising campaigns, advertising research, account management/communicating with clients • Key question for Advertising students: How can we most effectively communicate about our products/services to our customers? Marketing: • College: Terry College of Business (general business prerequisites are required, such as basic accounting, economics, finance, etc.) • Coursework includes: Branding, Sales, Digital Marketing, Consumer Behavior, and Marketing Strategy, Management, and Research • The Marketing program offers two emphasis areas in Professional Selling or Digital Marketing (a related internship is required for both) • Skills emphasized: Interacting with Customers, Public Speaking, Business Strategy, Sales and Analytical Skills, Social Media • Key question for Marketing students: What products will resonate with consumers, and what is the best way to develop those products and get them to our customers? Public Relations: • College: Grady College of Journalism and Mass Communication • Coursework includes: Public Relations Research, Graphic Communication,
    [Show full text]
  • Public Relations Ethics and Social Networking Sites: Ethics of Public Relations Agencies That Use Myspace and Facebook
    PUBLIC RELATIONS ETHICS AND SOCIAL NETWORKING SITES: ETHICS OF PUBLIC RELATIONS AGENCIES THAT USE MYSPACE AND FACEBOOK By KATE ELIZABETH WALTER A THESIS PRESENTED TO THE GRADUATE SCHOOL OF THE UNIVERSITY OF FLORIDA IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF ARTS IN MASS COMMUNICATION UNIVERSITY OF FLORIDA 2009 1 © 2009 Kate Elizabeth Walter 2 To Catherine 3 ACKNOWLEDGMENTS First and foremost, I would like to thank my Mom and Dad for their unending support in any new endeavor I pursue. You have been with me through it all, and I appreciate everything you have done for me. I would also like to thank my committee chair, Dr. Ferguson, for all of her guidance, revisions and personal time that she gave me in order to make this research paper a success. In addition, I would like to thank my other committee members, Dr. Cleary and Dr. Martin-Kratzer, for agreeing to take on one more thesis student and for all of the helpful advice they gave me. Last but not least, I would like to thank Jason for being my biggest fan for the last two years. 4 TABLE OF CONTENTS page ACKNOWLEDGMENTS ...............................................................................................................4 LIST OF TABLES ...........................................................................................................................7 LIST OF FIGURES .........................................................................................................................8 ABSTRACT .....................................................................................................................................9
    [Show full text]
  • Profilesof Travel & Tourismprfirms, Pg. 22 Rankingsof Toptravel
    JulyMagazine:Layout 1 6/24/10 1:17 PM Page 1 Profiles of Travel & Travel goes digital, pg. 9 Tourism PR firms, pg. 22 Safe to go back in the water: has travel recovered from recession? Pg. 20 Rankings of top Travel & Tourism PR firms, pg. 35 Gulf disaster: tourism goes into crisis mode, pg. 14 July 2010 | www.odwyerpr.com JulyMagazine:Layout 1 6/24/10 1:17 PM Page 2 Leading Feature News Distribution Service MULTIMEDIA EXTRAVAGANZA! COVER ALL YOUR MEDIA BASES PRINT,ONLINE,RADIO AND TV Also Included In the Lineup: • Posting on NAPSNET.COM • Search Engine Optimization • Twitter Feeds to Editors • Social Media • Blogging • Anchor Texting • Hyperlinking • RSS Feed in XML • Podcasting • YouTube CSNN Channel [email protected] • www.napsinfo.com New York Chicago Washington Los Angeles San Francisco 212-867-9000 312-856-9000 202-347-5000 310-552-8000 415-837-0500 JulyMagazine:Layout 1 6/24/10 1:17 PM Page 3 JulyMagazine:Layout 1 6/24/10 1:17 PM Page 4 Vol. 24, No. 7 July 2010 CONTENTS EDITORIAL HOW MEDIA HANDLES ‘Media Merger Summer’ to reveal ENVIRONMENTAL DISASTER more news bias. Forced to respond to two different 6 18disasters at the same time, one PR agency NEWSWIRES VICTIM TO describes how it avoided a communications STRING OF HOAX NEWS calamity. 14 Three phony news stories hit major 8 newswires in late June, prompting the LOCALIZING YOUR SOCIAL services to increase security measures. MEDIA IMPACT Often, your biggest business TRAVEL PR SAILS INTO 19opportunities lie no further than your own DIGITAL WATERS backyard.
    [Show full text]