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Saturday SW Prime Service Begins Oct. 28Th! Saturday SW Prime Service Begins Oct. 28th! Beginning October 28th, SW Prime is expanding to include service on Saturdays! Those wishing to use the new Saturday SW Prime service will be able to travel anywhere in Eden Prairie, Chanhassen, Chaska, Carver, and to Southdale Mall. Hours of operation will be 8 am to 6 pm with the last ride request taken at 5:30 pm. Anyone transferring to or from a Metro Transit bus at Southdale on Saturdays will be able to do so easily! If you have a Go-To card, Metro Pass, U-Pass or College Pass present your card to your SW Prime driver upon boarding and let them know which route you are transferring to or from. If you pay for your bus ride with cash, ask for a transfer, which will be good for your SW Prime ride. If paying for your SW Prime ride with cash or credit, you will also be responsible for the full bus fare on Metro Transit’s buses. SW Prime’s Monday-Friday service hours will remain unchanged, and weekday service will not include Southdale Mall. For more information and pricing, visit swtransit.org. On the Move, October 2017 Holiday Service Hours The holidays are just around the corner! Make sure you know what your transportation options are during this busy season. Thursday, November 23: SW Transit Express Buses and SW Prime will not operate. Friday, November 24: A limited service schedule will be available. SW Prime will operate on its Saturday schedule from 8 am—6 pm. SW Transit Customer Service will be closed. Monday, December 25: SW Transit Express Buses and SW Prime will not operate. Monday, January 1: SW Transit Express Buses and SW Prime will not operate. The limited service schedule for November 24th will be released soon. Please be sure to watch swtransit.org for details. Upcoming Wi-Fi Changes SouthWest Transit is currently working with our wireless provider to address the slowdowns and overages we’ve been experiencing on our buses, and we hope to have some changes coming in November. What will these changes mean for you? • No More Streaming: Streaming services, such as Netflix, Hulu, Pandora, etc., will no longer be allowed. These services slow down internet speeds for others on the bus and use a large amount of data. • A more secure connection. • A more reliable Wi-Fi experience. We are hopeful that the upcoming changes will result in a better connection for those using our Wi- Fi services for emailing, homework, or work-related purposes. Be sure to watch for notices on the buses and at swtransit.org regarding these changes. Southwest LRT The SWLRT project went back out for bid and has been pushed back by approximately six months. visit edenprairie.org TheyFor ahope complete to schedulehave bids done by the end of the year. At this point, SouthWest Transit is still in negotiationsof events! for the purchase of SouthWest Station. Updates will be available on our website as they are available to us. On the Move, October 2017 Downtown Minneapolis Customer Service Did you know SouthWest Transit has a customer service agent in Downtown Minneapolis every afternoon? Our roaming customer service agent, Zach O’Neil, is on the Marquette Corridor Monday- Friday from 3:30 pm to 6:30 pm to answer any questions you may have and to help with any issues that arise! Need help outside of the downtown area or outside of our roam- ing customer service hours? No problem! A customer service agent is available to help you Monday-Friday from 6:30 am to 6:30 pm. Call us at 952-949-2BUS (2287) or send us an email at [email protected]. Parking at SouthWest Station When parking at SouthWest Station, please make sure to only park your vehicle in the designated SouthWest Station ramp. Any vehicles left in the restaurant parking lot or in old Ruby Tuesdays parking lot are subject to being towed. When parking in any SouthWest Transit Ramp, please observe these rules to help keep everyone safe: • Only park in designated parking spots. Vehicles that are parked in employee or visitor parking or that are parked in walkways and drive areas will be towed. • If driving a large vehicle, please observe the clearance signs at the entrance to our ramps. • Keep pedestrians safe by observing the posted speed limit in our ramps. On the Move, October 2017 Have you signed up for SW Perks yet? SW Perks is a completely free program that rewards you just for riding, and signing up is easy! Download the SW Perks on your smartphone, connect your Go-To Card and start earning points that you can redeem for awesome prizes! Already an SW Perks member? Enter promo code OctNewsletter in the app for points just for reading this newsletter! On the Move, October 2017 .
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