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National Contribution Report Sustainability & National Contribution Report 2018 Introduction
National Contribution Report Sustainability & National Contribution Report 2018 Introduction As one of the leading telecommunications groups in Asia Report Scope and Information of the National with a presence in 11 countries and a customer base of Contribution Report 2018 approximately 150 million, Axiata Group Berhad makes a substantial contribution to the countries in which the This report consists of an economic impact assessment at six of Axiata’s major operating companies. The report USD13.9 billion Group operates. Through its investments in its portfolio GDP Contribution of operating companies across the region, Axiata is includes economic and financial analysis of Axiata’s operating companies’ contribution to the national recognised as one of the largest Foreign Direct Investors, 1 best employer, significant taxpayer and substantial economy, which includes an assessment of the following : purchaser of local services where it has a digital telecommunications presence. a. Economic contribution to the nation b. Investment and innovation for the long-term Employed Over the past five years, Axiata has published an annual c. Contribution to public finance Supported National Contribution Report to continuously measure d. Talent development e. Labour productivity 32,800 the economic impact and value creation in the markets 0.9 million employees across and communities served. Our national contributions Jobs across Asia ASEAN and Highlights of the National Contribution Report 2018 represent the long-term value we have created through South Asia our investments in the local telecommunications Contributed USD13.9 billion to the national GDPs industry, network infrastructure, talent development, of eight countries where Axiata has a digital environmental conservation and in society. -
TAKE MEASURE of OUR FINANCIAL PERFORMANCE Integrated Annual Report 2019 40 Financial Review
TAKE MEASURE OF OUR FINANCIAL PERFORMANCE Integrated Annual Report 2019 40 Financial Review FIVE-YEAR GROUP FINANCIAL HIGHLIGHTS Operating Revenue EBITDA PAT Normalised PATAMI ROIC Customers (RM Billion) (RM Billion) (RM Billion) (RM Billion) (%) (Million) 2.9% 27.4% > 100% 5.0% 5.1pp 3.3% 19.9 21.6 24.4 23.9 24.6 7.3 8.0 9.2 8.3 10.6 2.6 0.7 1.2 -5.0 1.8 2.1 1.4 1.2 1.01 0.96 7.7 4.5 4.7 1.3 6.4 275 320 348 149 153 + 5.4pp + > 100% 6.77 1.97 + 10.9% 9.37 + 1.2% 1.027 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 2015 2016 2017 2018 2019 Note 6 Note 5 Note 4 Note 3 Note 2 Note 1 Note 1 - 2019 normalised PATAMI excludes gain on divestment of non-core digital businesses (RM367.1 Note 4 - 2016 normalised PATAMI excludes gain on disposal of towers (RM339.6 million), accelerated million), gain on disposal of associate (RM113.4 million), gain on disposal of Idea rights (RM96.1 million), depreciation (RM303.8 million), purchase price allocations amortisation (RM105.5 million), merger foreign exchange gains (RM51.7 million), gain on disposal of towers (RM82.2 million) and purchase one-off adjustments (RM20.2 million) and foreign exchange loss (RM824.1 million). price allocations amortisation (RM121.8 million). Note 2 - 2018 normalised PATAMI excludes Idea related losses (RM3,862.5 million), one-off asset write- off, impairment and accelerated depreciation on property, plant and equipment (gross: RM1,816.6 Note 5 - 2015 normalised PATAMI excludes gain on disposal of towers (RM399.8 million), one-off tax million), foreign exchange loss (RM208.9 million) Note 6, gain on disposal of towers (RM80.5 million) and impact (RM49.0 million) and foreign exchange gain (RM132.3 million). -
Sustainability & National Contribution Report 2019
1 SUSTAINABILITY & NATIONAL CONTRIBUTION REPORT 2019 Sustainability & National Contribution Report 2019 2 IN THIS 2019 SUSTAINABILITY & NATIONAL CONTRIBUTION REPORT OUR BUSINESS BEYOND SHORT-TERM PROFITS We Are Axiata 4 Long-Term Investment 18 This Is What We Do 5 Digital Ecosystem 20 A Conversation On Sustainability With Our President & Group Chief Executive Officer 6 Nurturing Future Leaders 22 4P Sustainability Framework 10 Digital Inclusion 23 Our Commitments 11 • Sustainability Governance Structure • Materiality • Engaging Our Stakeholders NURTURING PEOPLE • Our Impact To ASEAN And South Asia Diversity And Inclusivity 28 Culture Of Integrity And Performance 29 Conducive Workplace 32 APPENDICES NATIONAL PLANET & SOCIETY PROCESS EXCELLENCE CONTRIBUTION REPORT & GOVERNANCE About This Report 70 Introduction 48 Environmental Management 41 Strong Governance 35 Our Sustainability Matters 71 Achievements Across The Group 49 Disaster Management And Response 44 Customer Intimacy 36 Management Of Material Risks 73 Malaysia 50 Corporate Responsibility 45 Digitising Processes 37 And Opportunities Indonesia 53 Best Practices Across The Value Chain 38 List Of Abbreviations 74 Sri Lanka 56 Data In Numbers 75 Bangladesh 59 GRI Content Index 76 Cambodia 62 Independent Limited Assurance Report 79 Nepal 65 Methodology 68 Sustainability & National Contribution Report 2019 3 OUR BUSINESS Sustainability & National Contribution Report 2019 4 We Are Axiata As one of the leading regional telecommunications groups, Axiata is driven by our purpose of Advancing digital financial services, digital advertising and digital platform; and our towerco provides infrastructure Asia through digital innovation and technology. solutions and services. In order to capitalise on opportunities from the global digital revolution, Axiata has evolved from a holding With more than 12,9761 employees from diverse nationalities and cultures forming our dynamic talent base, entity with a portfolio of pure-play mobile assets. -
TOWARDS BECOMING the NEXT GENERATION DIGITAL CHAMPION Axiata Group Berhad Integrated Annual Report 2020 43 Our Value Creation Model
Bringing online education and accelerating learning for more than 1.5 million students in Bangladesh. #ItBeginsWithUs Robi Axiata 10-Minute School TOWARDS BECOMING THE NEXT GENERATION DIGITAL CHAMPION Axiata Group Berhad Integrated Annual Report 2020 43 Our Value Creation Model Unfold To See How We Create Value Axiata utilises input from our six capitals to drive through our strategies in our value creation process. UN SDGs. As a result of the nature of the trade-offs and interconnectivity of our six capitals, Axiata’s Our efforts lead to output, as well as outcomes and value created in the short, medium and long value creation reporting focuses on the key activities that lead to the outcomes aligned with achieving term for our base of stakeholders. The Group’s efforts are also contributing to advancing some of the our ambition of becoming The Next Generation Digital Champion by 2024. Our Six Capitals Social & Financial Human Intellectual Manufactured Natural Relationship Capital Capital Capital Capital Capital Capital Capital providers Our skilled workforce Our strong brand Continuous and Our network We consume energy supply us with the is a pivotal part of equity and trust, ongoing close infrastructures, data in our operations, necessary funding Axiata’s business culture, partnerships, engagements centres and software and use land to house for our business, model. Our engaged, know-how as well as with customers, applications are an our towers and other in addition to cash diverse, and our procedures and communities, important source infrastructure. generated from innovation driven processes differentiate governments and of competitive operations and employees contribute us in the marketplace. -
Etisalat International Roaming Partners List
Etisalat International Roaming Partners List Callback GSM WASEL Direct 3G No Country Operator Zone GPRS 4G 5G (Postpaid Postpaid CAMEL* Voice/Data Video & Wasel)** 1 Afghanistan Etisalat ROW YES YES YES YES YES YES 2 Afghanistan MTN ROW YES YES YES YES YES 3 Afghanistan Roshan ROW YES YES YES YES YES YES 4 Afghanistan AWCC (Afghan Wireless) ROW YES YES YES YES YES 5 Aland islands Alcom ROW YES YES YES YES YES 6 Albania Vodafone ROW YES YES YES YES YES YES 7 Albania One (Telekom Albania) ROW YES YES YES YES YES YES 8 Albania ALB Telecom ROW YES YES YES YES YES YES 9 Algeria Djezzy ROW YES YES YES YES YES YES 10 Algeria Ooredoo ROW YES YES YES YES YES YES 11 Andorra Andorra Telecom ROW YES YES YES YES 12 Angola Movicel ROW YES YES YES YES 13 Angola Unitel ROW YES YES YES YES YES 14 Anguilla Flow ROW YES YES YES YES 15 Anguilla Digicel ROW YES YES YES YES YES YES 16 Antigua & Barbuda Flow ROW YES YES YES YES 17 Antigua & Barbuda Digicel ROW YES YES YES YES YES YES 18 Argentina Movistar (Telefonica) ROW YES YES YES YES YES YES 19 Argentina Personal ROW YES YES YES YES YES YES 20 Argentina Claro ROW YES YES YES YES YES 21 Armenia Beeline ROW YES YES YES YES YES YES 22 Armenia Ucom ROW YES YES YES YES YES YES 23 Armenia Viva MTS ROW YES YES YES YES YES YES 24 Aruba Digicel ROW YES YES YES YES YES YES 25 Australia Optus ROW YES YES YES YES YES YES YES 26 Australia Telstra ROW YES YES YES YES YES YES YES 27 Austria A1 ROW YES YES YES YES YES YES YES YES 28 Austria Magenta (T-Mobile) ROW YES YES YES YES YES YES YES ©2021 Etisalat.ae Page 1 of -
An In-Depth Study on the Broadband Infrastructure in South and West Asia
An In‐Depth Study on the Broadband Infrastructure in South and West Asia (Abridged Draft Version 1.0) September, 2014 Produced for: Produced by: Terabit Consulting Riverview Center 245 First Street, 18th Floor Cambridge, Massachusetts 02142 USA Tel. +1 617 444 8605 www.terabitconsulting.com Point of Contact: Michael Ruddy, Director of International Research [email protected] An In‐Depth Study on the Broadband Infrastructure in South and West Asia DRAFT VERSION 1.0 September, 2014 DISCLAIMER Terabit Consulting, Inc. (“Terabit”) has made its best effort in the preparation of this In‐Depth Study on the Broadband Infrastructure in South and West Asia (the “Report”). The Report is intended for the use of its sponsors as well as other parties with whom the sponsors choose to share the Report (collectively, the “Report Users”). The information contained in the Report is based primarily on interviews, published and unpublished data, and presentations by members of the industry. Terabit has made every effort to ensure the accuracy of the information contained in the Report. Terabit has employed sources of information which are thought to be accurate, but the accuracy of these sources cannot be guaranteed. Wherever necessary Terabit has also made its own assumptions and estimates based on the information it has collected. Terabit makes no representation, warranty, or guarantee concerning the accuracy, timeliness, or completeness of the information provided herein. Terabit does not assume, and hereby disclaims, any and all liabilities arising from loss or damage resulting from the use of this Report, whether that loss is the result of negligence, accident, or any other causes. -
United Nations an In-Depth Study on the Broadband Infrastructure In
An in-depth study on the broadband infrastructure in South and West Asia United Nations Economic and Social Commission for Asia and the Pacific An in-depth study on the broadband infrastructure in South and West Asia November 2014 This study has been prepared for ESCAP by Michael Ruddy and Esra Ozdemir, Terabit Consulting. The generous funding support provided by the Ministry of Science, ICT and Future Planning, Republic of Korea, is gratefully acknowledged. The designations employed and the presentation of the material in this publication do not imply the expression of any opinion whatsoever on the part of the Secretariat of the United Nations concerning the legal status of any country, territory, city, or area of its authorities, or concerning the delimitation of its frontiers and boundaries. The views expressed in this publication are those of the authors and do not necessarily reflect the views of the United Nations. The information contained is based primarily on interviews, published and unpublished data, and presentations by members of the industry. Terabit has made every effort to ensure the accuracy of the information. Terabit has employed sources of information which are thought to be accurate, but the accuracy of these sources cannot be guaranteed. Wherever necessary, Terabit has also made its own assumptions and estimates based on the information it has collected. Terabit makes no representation, warranty, or guarantee concerning the accuracy, timeliness, or completeness of the information provided herein. Terabit does not assume, and hereby disclaims, any and all liabilities arising from loss or damage resulting from the use of this report, whether that loss is the result of negligence, accident, or any other causes. -
Advancing Asia
Advancing Asia INTEGRATED ANNUAL REPORT 2020 Digital Telcos Malaysia Indonesia Sri Lanka Bangladesh Cambodia Nepal Digital Businesses Advancing To Zero marks our response to the global call to achieve a net-zero carbon position as we head towards a more sustainable future. In Advancing Asia, we now accelerate our climate action even as we champion digital telecommunications, digital businesses and infrastructure Infrastructure across our footprint. Driven by the vision where People and Planet can co-exist, we work to progress with balance. IAR For more details on our regional presence, please refer to page 4 in the “We Are Axiata: This Is Our Investment Case” section Table of Contents We drive digital progress and inclusion In a rapidly changing industry… …we have a clear business model... …supported by our Next Generation across our markets in ASEAN and Digital Champion ambitions. South Asia. We Are Axiata: This Is Our Investment This Was The Environment We Our Value Creation Model Building A Modern, Agile And Digital Case Operated In We provide customers with Asian Talent Factory We use the power of communications to We understand and respond to market communications, connectivity and digital services. make a better world. pg4 opportunities and challenges. pg7 pg43 pg45 Get To Know Us Leadership Insights Realising Our Vision Towards Becoming The Next Generation Digital Champion 4 We Are Axiata: 11 Chairman’s Message 31 Considering What Matters This Is Our Investment Case 13 Our Share Price Performance 33 Responding To Our Stakeholders -
Nurturing People
Nurturing People President & Beyond Short- Process Excellence National Contribution Our Business Nurturing People Planet & Society Appendices 29 GCEO’s Statement Term Profits & Governance Report Sustainability & National Contribution Report 2018 Diversity and Inclusivity We believe that workforce diversity is essential to building and sustaining our always enjoins us to treat fellow colleagues with respect and consideration, competitive advantage. Diversity fosters innovative thinking and helps tackle regardless of gender, age, ethnicity, language, cultural background, physical business challenges through different perspectives. With a workforce of more ability, religious belief and lifestyle choice. These principles are applied in our than 12,000 employees representing 38 nationalities, the Axiata Code of daily interactions internally with our people, externally in our communities, and Conduct governs how we conduct ourselves in a multicultural environment and with business partners in the marketplace. Diversity & Inclusivity Group Employee Profile (by gender) # CC edotco CC 17% edotco 156 194 150 of senior leadership* 753 Ncell Celcom Ncell 132 Celcom positions are led by women Culture of 1,391 1,337 402 Smart across the Group Integrity & Smart 311 Performance 527 XL Robi 1,165 8,487 168 3,572 Robi Male Female 1,399 Dialog 768 Dialog XL 2,694 512 38 nationalities employed Conducive Workplace across the Group Total 12,061 Group Employee Profile (by age group) Below 30 years old 30 - 50 years old Over 50 years old Nurturing Future Below -
Start-Ups and Mobile in Emerging Markets: Insights from the GSMA Ecosystem Accelerator
Start-ups and Mobile in Emerging Markets: Insights from the GSMA Ecosystem Accelerator Issue 1, Autumn 2017 © GSM Association 2017 START-UPS AND MOBILE IN EMERGING MARKETS: INSIGHTS FROM THE GSMA ECOSYSTEM ACCELERATOR START-UPS AND MOBILE IN EMERGING MARKETS: INSIGHTS FROM THE GSMA ECOSYSTEM ACCELERATOR Ecosystem Accelerator The GSMA represents the interests of mobile operators The GSMA Ecosystem Accelerator programme focuses worldwide, uniting nearly 800 operators with almost 300 on bridging the gap between mobile operators and companies in the broader mobile ecosystem, including start-ups, enabling strong partnerships that foster the handset and device makers, software companies, growth of innovative mobile products and services. Foreword equipment providers and internet companies, as well as These partnerships bring impactful mobile solutions to organisations in adjacent industry sectors. The GSMA the people and places that need them most, generating also produces industry-leading events such as Mobile the greatest socio-economic impact. In particular, the World Congress, Mobile World Congress Shanghai, Mobile programme operates an Innovation Fund which supports World Congress Americas and the Mobile 360 Series of African and Asian start-ups with direct grant funding, conferences. technical assistance, and connections with mobile operators. Back in July 2016 we launched our first publication transformation, especially as they continue to explore more and our Innovation Fund with great enthusiasm, with way of working together. Tech hubs who play a critical For more information, please visit the GSMA corporate Learn more at www.gsma.com/ecosystemaccelerator the aim to promote a seemingly simple idea: start-ups role in local innovation ecosystems, and have the power to website at www.gsma.com or contact us at [email protected] in emerging markets are making breakthroughs using promote ideas and collaboration locally.