A Handbook of Theories on Designing Alignment Between People and the Office Environment
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A HANDBOOK OF THEORIES ON DESIGNING ALIGNMENT BETWEEN PEOPLE AND THE OFFICE ENVIRONMENT Although workplace design and management are gaining more and more attention from modern organizations, workplace research is still very fragmented and spread across multiple disciplines in academia. There are several books on the market related to workplaces, facility management (FM), and corporate real estate management (CREM) disciplines, but few open up a theoretical and practical discussion across multiple theories from different fields of studies. Therefore, workplace researchers are not aware of all the angles from which workplace management and effects of workplace design on employees has been or could be studied. A lot of knowledge is lost between disciplines, and sadly, many insights do not reach workplace managers in practice. Therefore, this new book series is started by associate professor Rianne Appel-Meulenbroek (Eindhoven University of Technology, the Netherlands) and postdoc researcher Vitalija Danivska (Aalto University, Finland) as editors, published by Routledge. It is titled ‘Transdisciplinary Workplace Research and Management’ because it bundles important research insights from different disciplinary fields and shows its relevance for both academic workplace research and workplace management in practice. The books will address the complexity of the transdisciplinary angle necessary to solve ongoing workplace-related issues in practice, such as knowledge worker productivity, office use, and more strategic workplace management. In addition, the editors work towards further collaboration and integration of the necessary disciplines for further development of the workplace field in research and in practice. This book series is relevant for workplace experts both in academia and industry. This first book in the series focuses on the employee as a user of the work environment. The 21 theories discussed and applied to workplace design in this book address people’s ability to do their job and thrive in relation to the office workplace. Some focus more on explaining why people behave the way they do (the psychosocial environment), while others take physical and/or digital workplace quality as a starting point to explain employee outcomes such as health, satisfaction, and performance. They all explain different aspects for achieving employee-workplace alignment (EWA) and thereby ensuring employee thriving. The final chapter describes a first step towards integrating these theories into an overall interdisciplinary framework for eventually developing a grand EWA theory. Dr Ir Rianne Appel-Meulenbroek is an associate professor in corporate real estate (CRE) and workplace at the Department of the Built Environment at Eindhoven University of Technology. She is Chair of the Transdisciplinary Workplace Research (TWR) network, co-editor of the Journal of CRE , and a regular speaker at international events. In her research, she approaches workplaces as an important strategic resource for knowledge organizations, studying how they should be managed strategically and how workplace design and use aspects impact employee and organizational outcomes. Dr Vitalija Danivska is a postdoctoral researcher in the Department of Built Environment at Aalto University, Finland. With a background in real estate economics, she is particularly interested in the real estate business and corporate, facilities management areas. In 2018, she obtained her doctoral degree with her thesis studying the ‘Workplace-as-a-Service’ concept. She received the EuroFM 2020 Best Paper award, was the runner-up for the 2018 EuroFM Researcher of the Year award, and organized the first TWR conference in 2018 in Tampere, Finland. TRANSDISCIPLINARY WORKPLACE RESEARCH AND MANAGEMENT Series Editors: Rianne Appel-Meulenbroek and Vitalija Danivska A HANDBOOK OF THEORIES ON DESIGNING ALIGNMENT BETWEEN PEOPLE AND THE OFFICE ENVIRONMENT Rianne Appel-Meulenbroek and Vitalija Danivska A HANDBOOK OF MANAGEMENT THEORIES AND MODELS FOR OFFICE ENVIRONMENTS AND SERVICES Vitalija Danivska and Rianne Appel-Meulenbroek ii A HANDBOOK OF THEORIES ON DESIGNING ALIGNMENT BETWEEN PEOPLE AND THE OFFICE ENVIRONMENT Edited by Rianne Appel-Meulenbroek and Vitalija Danivska First published 2021 by Routledge 2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN and by Routledge 605 Third Avenue, New York, NY 10158 Routledge is an imprint of the Taylor & Francis Group, an informa business © 2021 selection and editorial matter, Rianne Appel-Meulenbroek and Vitalija Danvska; individual chapters, the contributors The right of Rianne Appel-Meulenbroek and Vitalija Danivska to be identified as the authors of the editorial material, and of the authors for their individual chapters, has been asserted in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988. The Open Access version of this book, available at www.taylorfrancis. com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license. Trademark notice : Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging-in-Publication Data Names: Appel-Meulenbroek, Rianne, editor. | Danivska, Vitalija, editor. Title: A handbook of theories on designing alignment between people and the office environment / edited by Rianne Appel-Meulenbroek and Vitalija Danivska. Description: Abingdon, Oxon ; New York, NY : Routledge, 2021. | Series: Transdisciplinary workplace research and management | Includes bibliographical references and index. Identifiers: LCCN 2021002602 (print) | LCCN 2021002603 (ebook) | ISBN 9780367652999 (hbk) | ISBN 9781003128830 (ebk) Subjects: LCSH: Work environment. | Work design. Classification: LCC HD7261 .H345 2021 (print) | LCC HD7261 (ebook) | DDC 658.3/8—dc23 LC record available at https://lccn.loc.gov/2021002602 LC ebook record available at https://lccn.loc.gov/2021002603 ISBN: 978-0-367-65299-9 (hbk) ISBN: 978-0-367-65308-8 (pbk) ISBN: 978-1-003-12883-0 (ebk) DOI: 10.1201/9781003128830 Typeset in Bembo by Apex CoVantage, LLC CONTENTS Preface viii List of contributors x 1 Gathering theories to explain employee-workplace alignment from an interdisciplinary viewpoint 1 Rianne Appel-Meulenbroek and Vitalija Danivska 2 Person–environment fit theory: application to the design of work environments 14 Lynne Audrey Armitage and Johari Hussein Nassor Amar 3 Job demands-resources model: its applicability to the workplace environment and human flourishing 27 Michael Roskams, Eileen McNeely, Dorota Weziak-Bialowolska, and Piotr Bialowolski 4 Task-technology fit theory: an approach for mitigating technostress 39 Nelda Vendramin, Giulia Nardelli, and Christine Ipsen 5 Action regulation theory 54 Lukas Windlinger 6 Privacy regulation theory: redevelopment and application to work privacy 68 Clara Weber, Birgitta Gatersleben, Barbara Degenhardt, and Lukas Windlinger v Contents 7 Information space(s) 82 Mascha Will-Zocholl 8 Social constructionism theory: constructing the user experience of workplace 93 Kaisa Airo 9 Ecological systems theory 101 Eunhwa Yang and Bonnie Sanborn 10 Temperament theory: understanding people in a workplace context 115 Mel Bull 11 Two-process theory of perceived control: changing the workspace and changing the self 124 Daibin Xie 12 Organisational culture theories: dimensions of organisational culture and office layouts 132 Kusal Nanayakkara and Sara Wilkinson 13 Theory of attractive quality: occupant satisfaction with indoor environmental quality at workplaces 148 Quan Jin, Holger Wallbaum, Jungsoo Kim, and Richard de Dear 14 Flourish theory: a model for multisensory human-centric design 157 Derek Clements-Croome 15 Biophilia hypothesis: the benefits of nature in the workplace 169 Sven Wolf Ostner 16 Place attachment theory 181 Goksenin Inalhan, Eunhwa Yang, and Clara Weber 17 Evolutionary psychology theory: can I ever let go of my past? 195 Young Lee 18 Behavioural economics theory: masters of deviations, irrationalities, and biases 209 Young Lee 19 Nudging in the workplace: facilitating desirable behaviour by changing the environment 222 Tina Venema and Laurens van Gestel vi Contents 20 Activity theory: a framework for understanding the interrelations between users and workplace design 236 Maral Babapour, Antonio Cobaleda-Cordero, and MariAnne Karlsson 21 Space syntax theory: understanding human movement, co-presence and encounters in relation to the spatial structure of workplaces 248 Kerstin Sailer and Petros Koutsolampros 22 Organisational knowledge creation theory and knowledge workplaces 261 Mervi Huhtelin and Suvi Nenonen 23 Towards an interdisciplinary employee-workplace alignment theory 272 Rianne Appel-Meulenbroek, Susanne Colenberg, and Vitalija Danivska Index 289 vii PREFACE This book showcases theories explaining the impact of the office workplace on its users. It was an idea that had been in Rianne’s head for some years, before it materialized into the underlying first book of a new book series called Transdisciplinary Workplace Research and Management. It remained only an idea until she shared it with Vitalija at a workplace conference in Hong Kong in 2019, whose enthusiasm to collaborate sparked the first real action to work the idea out into this innovative book series. Much has already been written on