Newcomers’ Guide HQ JFCBS – 2014JFC

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> For more info contact Marc Hul [email protected] • tel.+31 (0)35 542 66 95

IL-advert-2013-A4-nl.indd 1 09/04/14 18:38 Joint JFCB / GK Newcomers’ Guide We provide: Foreword by General furniture, appliances, kitchenware lighting, linnen, garden furniture Hans-Lothar Domröse

Welcome to Headquarters Allied Joint Force Command 3 .

This is the first joint Newcomers’ Guide produced in concert with our neighbors at NATO Air Base Geilenkirchen. Within its pages you will find a host of information about the local area and facilities that are available to you at each site. I endorse the guide and hope you find it useful.

Having just arrived you will be acclimatizing to your new surroundings but, hopefully, will quickly settle in and start to enjoy the beautiful region of South . We have always enjoyed excellent relations with the regional community, and I am sure you will find it a pleasure to work and live here for the next couple of years.

South Limburg is a region that features many interesting sites and an abundance of varied cultural and sporting activities. Maastricht, the capital of the Province of Limburg, is particularly attractive, with a history that dates back to the time of the Romans. But there are many other cities nearby in Germany, Belgium, and France that You have joined Brunssum at a challenging time. you should try to visit and enjoy. These include Aachen, Our three main tasks are: the International Security Cologne, Düsseldorf, Liège, Gent and Hasselt; even Paris is Assistance Force (ISAF) mission to assist the Government not too far away. Do not hesitate to ask your colleagues of the Islamic Republic of Afghanistan; Standby for their personal experiences. Take advantage of the Command for the NATO Response Force; and Regional varied and unique international environment this Focus. As this short piece goes to print it may be that the NATO headquarters offers, and the gateway to it crisis in the Ukraine has come to an end but it is likely provides. a remit for increased situational awareness of that area will remain with us for some time to come. Our work focuses on crisis management. It embraces everything from humanitarian relief to security I wish you and your family an enjoyable and rewarding assistance and military cooperation. We undertake these time in Limburg, and hope that you will also take the tasks as part of the NATO family under the direction of opportunity to establish many new friendships during Allied Command Operations – still commonly known as your time here. Our Headquarters has an important and SHAPE (Supreme Headquarters Allied Powers Europe). prominent role within the NATO Command Structure. We can only maintain this position by achieving our I expect all my staff members to know my Commander’s three ‘Rs’: Reputation, Relevance and Responsiveness. Intent and be familiar with the Brunssum Plan. It is Here I count on your loyal and valuable support. essential you know my priorities and objectives. The principle of Mission Command has my strong backing as Hans-Lothar Domröse > For more info contact Marc Hul it allows a certain freedom of movement but you must General [email protected] • tel.+31 (0)35 542 66 95 ensure your activities are sensitive to the command Commander JFC Brunssum structure in place.

IL-advert-2013-A4-nl.indd 1 09/04/14 18:38 WeWe ccANAN AArrrrANANgege everyeveryTThihiNNgg uuNNderder ONONee rrOOOOf!f!

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TimeTime is precious!is precious! Therefore Therefore you you can can effectively effectively arrange arrange your your insurance insurance by by visiting visiting us us on on camp. camp. AlsoAlso in incase case of ofa claima claim you you can can see see us us in inthe the office office and and we, we, Meeùs, Meeùs, will will take take care care of ofit. it.

TheThe advantages advantages Discounted Discounted rates rates on on your your insurance; insurance; We We speak speak English, English, German German and and Dutch; Dutch; Everything Everything can can be be arranged arranged online, online, by by telephone telephone or orface face to toface. face. Insurance Insurance can can be be cancelled cancelled on on a monthlya monthly base. base.

MoreMore info? info? YouYou can can call call us us Monday Monday to toFriday Friday 08.00 08.00 – 17.00 – 17.00 on on +31 +31 (0)45 (0)45 526 526 24 24 92 92 or orsend send us us an an email email to [email protected]. [email protected]. Would Would you you rather rather visit visit us? us? ThisThis is possibleis possible Monday Monday to toWednesday Wednesday from from 08.00 08.00 - 12.30 - 12.30 and and 13.3013.30 - 16.30. - 16.30. Hopefully, Hopefully, we we will will see see you you soon! soon!

MeeùsMeeùs NATO NATO Brunssum Brunssum BuildingBuilding H-603 H-603 (next (next to tothe the B&S B&S shop) shop) JFCJFC HQ HQ Brunssum Brunssum T +31T +31 (0)45 (0)45 526 526 24 24 92 92 [email protected]@meeus.com jfc.meeus.comjfc.meeus.com

MeeùsMeeùs is onderdeel is onderdeel van van Aegon. Aegon. JFC in Brunssum Foreword by We cAN ArrANge Mayor Luc Winants As Mayor of Brunssum I adhere great value to a good relationship between the base and the community of 5 everyThiNg uNder Brunssum. Because I feel that the headquarters and Brunssum enrich one another and that we must always look for ways in which we can optimally benefit from one ONe rOOf! another.

I grew up in these parts, on the border of Treebeek and Hoensbroek, in one of the busiest shopping streets of Simply arrange your insurance on camp. the nineteen seventies: the Akerstraat-Noord. For a little boy of 10 that was an exciting environment where many worlds met. I remember especially the sturdy miners, on their way to the Emma coal pit, and the Afcent military Time is precious! Therefore you can effectively arrange your insurance by visiting us on camp. personnel, driving by in their huge American cars. Also in case of a claim you can see us in the office and we, Meeùs, will take care of it. To a little boy those were unknown worlds which I could The advantages only dream and fantasize about from a respectable Discounted rates on your insurance; distance. As a Mayor, I now want more. I want to build When the NATO headquarters was settled here almost We speak English, German and Dutch; bridges between these ‘unknown’ worlds, so that we may fifty years ago, it was at first a guest who was still a little Everything can be arranged online, by telephone or face to face. further deepen our relationship and better serve our ill at ease. In the meantime, many generations later, we Insurance can be cancelled on a monthly base. mutual interests. got closely interwoven with one another. Economically, yes, but also culturally. We share so much, not only More info? The JFC community holds a special place in Brunssum. the same town, but also the same values and dreams. You can call us Monday to Friday 08.00 – 17.00 on +31 (0)45 526 24 92 It is literally a separate place. The bond of the men and Admittedly, the language and the cultural ‘peculiarities’ or send us an email to [email protected]. Would you rather visit us? women who work on the base is volatile by definition. continue to be obstacles occasionally. But those obstacles This is possible Monday to Wednesday from 08.00 - 12.30 and Most of them stay here for a short time only, a couple of only play a subordinate part. The multi-cultural history 13.30 - 16.30. Hopefully, we will see you soon! years at the most. To them, Brunssum is no more than of Brunssum and the multi-national history of NATO a stop-over in an internationally oriented career. That show that one may grow out of many. That diversity is can easily cause the feeling that JFC Headquarters is an not a threat, but precisely a strength. A strength which isolated community within Brunssum. for me, in my childhood, was symbolised by those big American cars. They inspired, they stood for something. I would like to raze that barrier, if it exists at all, on both For progress. For a belief in a better world. I longed for sides. ‘Isolated communities’ are not in the genes of the unknown, for making discoveries. Don’t we all? Brunssum and neither are they, I think, in the genes of the JFC community. Our orientation is widely varied, This is what it is all about: worldly and borderless. People from many different We are all passers-by. You leave tomorrow; I leave the day countries live and work here under the flag of NATO. after tomorrow. But it is not about us, individuals. It is Under the flag of Brunssum, I establish with some pride, about the greater story. The story of our community, the that is not different. Brunssum was born in the twentieth values which we share in this community and the way in Meeùs NATO Brunssum century from a melting pot of cultures. The motives of which we continue to make our dreams come true. JFC Building H-603 (next to the B&S shop) the immigrants who come to Brunssum from all corners Headquarters and Brunssum are separated in many fields JFC HQ Brunssum of the world were economic motives: they came here to in practical matters. But that story belongs to us jointly. T +31 (0)45 526 24 92 work. From that work, from those cultures arose within I am not only the Mayor of your host town, but also an [email protected] one single generation an effervescent, innovative and ambassador of that message. jfc.meeus.com beautiful community of people. They came as guests, but built their own houses here. They all had a different past, L. M. C. (Luc) Winants, but were bound by a shared future. Mayor of Brunssum

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Colophon Contents

The Newcomers’ Guide is an authorized, unofficial publication, 09 The JFC Crest published under exclusive written agreement with the NAEW&CF E-3A 10 History Component and NATO JFC Brunssum by ‘t Swarte Schaap, in co-operation 19 On Arrival with and at no cost to NATO. 20 You and your Car in the Netherlands Opinions herein do not necessarily reflect the official views of, or 25 The Laws of the Netherlands endorsement by, the North Atlantic Treaty Organization. The appearance 28 Maps of advertising in this publication, including inserts or supplements, 32 Life in the Headquarters does not constitute an endorsement by NATO of the products or services 38 Domestic Accommodation advertised. 40 Amenities To place an advertisement in the Newcomers’ Guide, please call ’t 50 Medical Services in the Netherlands Swarte Schaap and ask for Rob Schaap, Sint Franciscusweg 36-3, 54 International Schools 6417 BD , The Netherlands, telephone: +31 (0)45 - 5716116, or 57 Shopping & Bank Info e-mail: [email protected]. 59 Basic Dutch Phrases & Website Links Editorial work by the Public Affairs Offices of NATO JFC Brunssum and 60 Activity Calendar NAEW&CF E-3A Component. American Cars

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Origin Symbolic Meaning The insignia for Headquarters Allied Joint Force The green shield denotes that HQ JFC Brunssum is a Command (HQ JFC) Brunssum was selected in 1999 by the multiservice Headquarters. Commanders-in-Chief Allied Forces Central Europe and The tower, the central motif in the former AFCENT/ Allied Forces Northwest Europe, General Joachim Spiering AFNORTH crest, was derived from the historical and Air Chief Marshal Sir John Cheshire, as the winning tower of Aachen (Aix-la-Chapelle), once the capital design in a crest competition held in 1998 for Regional of Charlemagne’s Empire. It represents the spirit of Command North, RCN, and Regional Headquarters Allied non-aggression of the Alliance and denotes its purely Forces North Europe, RHQ AFNORTH. defensive origin.

The insignia was kept when HQ JFC Brunssum succeeded Charlemagne’s sword, which was also taken from the the Regional Headquarters AFNORTH on 1 July 2004. former AFCENT/AFNORTH crest and from the SHAPE All military and civilian personnel assigned to this crest, was chosen to depict the unity of Joint Force Headquarters, its Support Units and its National Commands Land Forces and their readiness to act if Delegations are authorised to wear this insignia. required.

The astral crown was taken from the former AFNORTHWEST crest, and is an ancient European symbol for supremacy. It represents the Joint Force Commands Air Forces, their high degree of professionalism and their dedication to serve.

The Viking ship, which was also derived from the AFNORTHWEST crest, represents JFC Naval Forces that are symbolized by the skilful Nordic Seafarers and their effective military tactics. 10

Europe (SHAPE) was activated together with operational Evolution of headquarters for the Northern, Central and Southern Regions. Headquarters Allied In the Central Region two new headquarters, of equal Joint Force Command standing, were established at the beautiful Chateau de Fontainebleau, France: Headquarters Allied Army Brunssum Force Central Europe (AAFCE) and Headquarters Allied Air Forces Central Europe (AAFCE). The command After the Second World War, on 17 March 1948, in the abbreviation for the land and air headquarters, AAFCE, face of the threat of Soviet expansion, Belgium, France, caused great confusion. Therefore the land headquarters Luxembourg, the Netherlands and the United Kingdom was re-labelled Allied Land Forces Central Europe (ALFCE). signed the Brussels Treaty under which they pledged to strengthen their economic and cultural ties and to build Existing staff from the Western Union Defence a common defence system. Should one member state be Organisation merged with new national representatives attacked the others would render ‘all the military aid and and personnel from the United States to form the NATO assistance in their power’. staffs for the new headquarters.

The Western Union Defence Organisation was ALFCE consisted of four Bureaux each headed by a Chief established in September 1948, based at Fontainebleau, of Staff with a small secretariat. To provide high level France. Field Marshal Montgomery was Chairman of the national representation, two Deputy Chiefs of Staff were Commanders-in-Chief Committee and Commanders- appointed, one for Operations and Intelligence, the other in-Chief were appointed for the land forces (French), air for Logistics and Administration. Each Deputy Chief of forces (British) and naval forces (French). Staff had Assistant Deputy Chiefs of Staff who also acted as Senior National Representatives. By the end of 1951 the The concept of an ‘Atlantic Alliance’, superseding the strength of the Headquarters and its Support Unit had Western Union, began to emerge and on 04 April 1949, grown to 141 officers and 685 other ranks. the North Atlantic Treaty was signed in Washington by the five signatories of the Brussels Treaty plus Canada, It was clear from the outset that separate headquarters the United States, Denmark, Iceland, Norway and of equal standing responsible for the Central Region Portugal. Subsequently, four other countries joined the would bring problems. Accordingly, Allied Forces Central Alliance: Greece and Turkey on 18 February 1952, the Europe (AFCENT) was established on 20 August 1953, Federal Republic of Germany on 09 May 1955; and Spain at Fontainebleau. Thus the Central Region mirrored became the 16th member on 30 May 1982. the command structures of the Northern and Southern Regions, having a single Commander-in-Chief (CINCENT) Following the signing of the North Atlantic Treaty, the who exercised command over all sea, land and air forces Brussels Treaty Powers agreed to merge the military in his region. structure of the Western Union with that being developed within NATO. The North Atlantic Council, meeting in The post of CINCENT was a French appointment and the New York on 18 September 1950, agreed to establish first incumbent was Marechal de France Alphonse Juin. integrated forces under centralised command as soon In 1957 the first German military personnel arrived at as possible. On 18 December 1950, General Dwight Fontainebleau to join the AFCENT staff. D. Eisenhower was nominated as Supreme Allied The tenth anniversary of NATO fell in 1959. On 06 April Commander Europe (SACEUR). SACEUR and CINCENT reviewed troops from the Central On 02 April 1953, Supreme Headquarters Allied Powers Region nations at Mainz. The parade was followed by a 11

‘swim-past’ on the River Rhine of craft and amphibious proceeded. In the Netherlands, vast reserves of natural equipment from the Belgian, French and German forces gas had been discovered in the north, at Groningen. The and a flypast by 119 allied aircraft. South Limburg coalfield was no longer economic and the Dutch decided to close the mines. The government On 10 March 1966 President de Gaulle announced his embarked on an ambitious redevelopment programme government’s intention of withdrawing­ from NATO’s for South Limburg to alleviate the economic and centralised military structure although France would social effects of the mine closures and, as part of this remain a member of the Atlantic Alliance. On 29 March programme, HQ AFCENT was offered the site of the old the French government declared that French force Henrik Mine as its new location. assignments would end on 01 July 1966 and Allied Accordingly, on 10 October 1966, it was announced that facilities were to be out of France by 01 April 1967. AFCENT would move to Brunssum, in the Netherlands. Planning began immediately upon a fully-integrated AFCENT Headquarters, excluding French participation, On 02 November HQ LANDCENT and HQ AIRCENT were but located outside France. disbanded. The remaining staffs amalgamated to form the new integrated HQ AFCENT with a substantial All French officers were formally withdrawn from the saving in manpower. The basic organisation of the Headquarters on 30 June 1966 although some French Headquarters was very similar to that of today; CINCENT support personnel remained until the end of the year. being a German General and DCINCENT a British Air General Crepin relinquished his appointment as CINCENT Chief Marshal, the post of Chief of Staff alternating also on 30 June and General Graf von Kielmansegg took between Belgium and the Netherlands. over, retaining his command of LANDCENT. Parallel with the reorganisation, planning went ahead Meanwhile, the search for a new location for HQ AFCENT for the move to Brunssum. On 01 November 1966 Colonel

Aerial photograph of Hendrik Mine 12

CINCENT and the Governor of Limburg on 06 November 1967. The AFCENT Community Services (ACS) Shopping Centre opened on 27 August 1968; the gymnasium and Alliance Theatre on 15 October; and the Chapel Centre on 27 October. Construction began, the following April, of the swimming pool and, in December 1969, of the International Allied Officers’ Club and sports field complex.

On 13 January 1971 the Dutch Minister of Defence visited the Headquarters as a prelude to the Conference of National Defence Ministers which was scheduled to take place at HQ AFCENT, on 07 April. In August CINCENT hosted HRH Prince Bernhard when he visited the Headquarters.

Western Meeting, 1967 On 28 June 1974, Headquarters Allied Air Forces Central Europe (HQ AAFCE) was established at Ramstein, P H Henry, USAF, was appointed Base Commander Germany. The original intention was to co-locate HQ and became responsible for all arrangements in the AAFCE with HQ AFCENT at Brunssum, but the project Netherlands. HQ AFCENT was to be operational in ran into difficulties over cost-sharing and security Brunssum by 15 March 1967. arrangements.

At Hendrik Mine, buildings 5, 6 and 7 were extensively The NATO Airborne Early Warning & Control System adapted to provide office accommodation. Messing Programme Management Agency (NAPMA) opened at the facilities were provided at Hendrik Mine and Tapijn Brunssum site on 24 August 1979 and this, coupled with Kaserne, in Maastricht. National Support Units would development of US storage sites, the planned deployment use offices at Emma Mine (at Hoensbroek) until building of cruise missiles and the noise generated by AWACS 23 became available. Construction of new barrack blocks aircraft flying from Geilenkirchen Airbase, just across the at Hendrik began on 01 November 1966. border in Germany, strained relations with some sections of the local population and led to protests against the The move of the Headquarters to South Limburg was militarisation of the Province. completed on time during the period January to March 1967 and on 01 June the official inauguration ceremony In 1980, the AFCENT Community Council was established, took place at Brunssum in the presence of the Dutch replacing the old Community Services Committee, and Minister of Defence, the Governor of Limburg, SACEUR the Morale and Welfare Activities Branch opened. Royal and many other distinguished guests. The Headquarters Marechaussee representation in the Headquarters also complex was named after Field Marshal Hendrik became operational. van Nassau-Ouwerkerk, an officer who served with distinction during the reign of William III of Orange. The 30th anniversary of the establishment of HQ AFCENT fell in 1983. HM Queen Beatrix visited on 15 March and, On 19 September 1967 the AFCENT International School on 31 May, a military band concert was held for 15000 opened with over 1 000 pupils and staff from Canada, spectators in the Limburgia Stadium. Germany, the United Kingdom and the United States. A new Peace Establishment came into force on 01 January The official opening ceremony was performed by 1985 followed by a 2-year manpower freeze. Regular 13

a very different proposition. The structure, which had been erected with no thought of its eventual removal, was 62m high and consisted of 6000 tonnes of reinforced concrete with up to 400 kgs of reinforcement steel per cubic metre.

The contractor brought the largest mobile crane in Europe onto the site, a Japanese machine. The Hitachi KE 1000 crawler weighed 230 tonnes with a jib of up to 120m fitted.

The crane hoisted a 20 tonne crawler tractor and other machinery on to the tower and demolition commenced using concrete breakers and hydraulic cutting attachments. The crane was used to remove large pieces of debris and to reposition smaller machines as the tower Maintenance of the Water Tower, 1979 came down. Flame-cutting equipment and a swinging weight were also used. Bulk explosives could not be used Newcomers’ Briefings began in April 1986 and the first because of the restricted nature of the site. However, once Open Day was held on 29 August that year. Plans for the main structure was down, borehole charges were the extensive reorganisation of the Central Region used to fracture the main supporting legs. A protective Principal Subordinate Commands, which had been under quilt was placed around the leg, suspended from the discussion for some time, were abandoned in October crane, to contain the effects of the explosion. Adjoining 1987. buildings had steel placed on their roofs to protect against falling debris. The new building 2A, for use by the Operations Division When the site was cleared in April 1989, a familiar and Administrative Services Branch, was taken over on 08 landmark on the South Limburg skyline had gone. The December 1987 and the Cafeteria and its terrace opened for business the following year. In November 1989, the Central Region Signal Group moved from Emma Mine into a new building, 203 at Hendrik, closely followed by the Communications Logistic Depot in 1991.

Clearance of old buildings on the site continued. The pithead tower and the water tower not only hindered the redevelopment programme, they were becoming very dilapidated and would soon need expensive repair work to make them safe. It was decided to demolish them, but first, a new communications tower 80m high was built in 1987 to carry the communications antennae which were mounted on the pithead tower.

The demolition contract was let to the Dutch firm of van Vliet for about 1 million Dutch guilders. The water tower Signing Ceremony of Instruments of Foundation of came down very quickly. However, the pithead tower was International School, 1967 14

Looking back, a primary driver for Alliance change throughout the nineties and early 21st Century can be traced back to the fall of the Berlin Wall, in 1989, and subsequent collapse of the Soviet Union, in December 1991. These hugely significant world events followed a decade later, in 2001, by the terrorist attacks in New York and Washington (9/11), forced NATO to carefully re-examine its ongoing utility and ability to react to evolving modern security threats. Eventually this resulted in the publication of the Alliance’s current Strategic Concept (Active Engagement, Modern Defence) that was adopted by Heads of State and Government at the NATO Summit in Lisbon, 19-20 November 2010. Possibly the broadest Strategic Concept ever its introduction has maintained and, in many areas, increased, the momentum behind the Alliance’s desire to Preparations for Removal of the Water Tower’s Protecting Cover, 1969 continually reform.

tower had been home to large flocks of pigeons which So, what was the impact on Brunssum? At the pragmatic wheeled aimlessly around for several weeks before finally level, in 2003 the main entrance moved from Akerstraat dispersing. to Rimburgerweg as part of a package of measures designed to improve security. But the real change was Demolition followed, in 1992, of the facilities housing conceptual – in particular, the introduction of the NATO the AFCENT Fire Station, the Craftshop and the Belgian Response Force (NRF). Delegation, new premises for which were officially brought into use in March of 1992. The German The NRF was announced at the Prague Summit, in Delegation, which was one of the last organisations to November 2002. General James Jones, then NATO’s leave the Emma Complex, then became neighbours of the Supreme Allied Commander Europe, made the following Belgian Delegation / Support Unit, at Hendrik Camp. statement at the time: New offices continued to be constructed. The former pay “… NATO will no longer have the large, massed units that hall, “Loonhal”, as it was called when the mine was active were necessary for the Cold War, but will have agile and and which subsequently housed the Command Group, capable forces at Graduated Readiness levels that will was drastically renovated. Whilst, in 1997, the Host Nation better prepare the Alliance to meet any threat that it is built a new facility (building H-100) to provide a modern likely to face in this 21st Century.” home to the Royal Marechaussee in a location better The NRF concept was approved by Ministers of equipped to service its customers. Defence, in June 2003, in Brussels. In part a ‘test bed’ for transformation, in part a signal of Alliance intent, 1999 brought with it the amalgamation of AFCENT the NRF is a highly ready and technologically advanced and AFNORTHWEST at Brunssum. Adjustments were multinational force made up of land, air, maritime and necessary to cater for the uplift in personnel. But, barely Special Forces components that the Alliance can deploy had work completed, when the 2004 Peace Establishment quickly wherever needed. Today, NRF command is review delivered a new round of structural change that shared between Naples and Brunssum such that every gave birth to a revised long term infrastructure plan even year (2014, 2016, etc) we are the certified Standby and the introduction of a new name – Allied Joint Force NRF Command and each odd year (2013, 2015, ....) we are Command Headquarters, Brunssum. working up. 15

Another factor that has influenced the NATO Command Structure is enlargement. The Alliance’s door remains open to any European country in a position to undertake the commitments and obligations of membership, and contribute to security in the -Atlantic area. Since 1949, NATO’s membership has increased from 12 to 28 countries through six rounds of enlargement. Albania and Croatia, which were invited to join NATO at the Bucharest Summit in April 2008, formally became members when the accession process was completed on 01 April 2009. Numbers continually fluctuate but, at the moment, JFC Brunssum has 25 Alliance member nations represented within its staff and five nations that are members of the Partnership for Peace1 initiative. More recent pragmatic changes affecting the 10.000th visitor to HQ AFCENT, 1974 headquarters include: remembrance stone in Vijverpark, downtown Brunssum, • 2010 – 1st NATO Signal Battalion moved to Wesel to mark 40 years of a NATO HQs at Brunssum. In 2017 the (Germany) and Tapijn Barracks (Maastricht) were 50th anniversary of a NATO HQs, located at Brunssum, handed back to the Host Nation; will be reached. No-one can categorically predict how long NATO will have a presence at Brunssum although, • 2011 - Akerstraat 12, the French Villa, was handed back for now, no challenge to its continued presence is visible. to the Host Nation following France’s decision to fully Enjoy this booklet; take a moment to reflect upon the re-join the Alliance’s military structure and disband its journey the HQs has travelled; and revel in the path it has network of French Military Missions to NATO; yet to tread.

• 2012 – Introduction of latest Peace Establishment (with 1. Partnership for Peace (PfP) is a programme of practical effect 01 December 2012) sees staff numbers grow in bilateral cooperation between individual Euro-Atlantic excess of 800, the adoption of a deployable Combined partner countries and NATO. It allows partners to build up Joint Task Force concept, establishment of a new Land an individual relationship with NATO, choosing their own Command at Izmir and the deactivation of Heidelberg, priorities for cooperation. Madrid and Lisbon2. Brunssum is also given a new name – Headquarters Allied Joint Force Command, 2. Lisbon remains a NATO HQs but is no longer a Joint Force Brunssum. Command.

There is no doubt NATO will continue to evolve. To remain an international security actor on the world stage it has to as the only constant is change. The NATO Headquarters now located at Brunssum has a long and proud history that stretches back over six decades to its earliest days at Fontainebleau. This is a milestone worthy of the celebration this small booklet heralds. In 2007 General Ramms and Mayor Brocken unveiled a Autos stehen bei uns im Mittelpunkt. Die Volkwagen & Audi Spezialisten in Ihrer Region.

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+ + + www.jacobs-gruppe.de + + + Eaters - Limburg Have you ever been interested in or wanted to experience the world fastest team sport? Just 20 km’s from Brunssum in you will fi nd the ice skate rink Glanerbrook of LACO. This is where the Eaters Dutch National Top League Professional team trains and plays its home matches. They are proud winners of the National Title in 2012, the National Cup in 1993 and 2010 and recently in March 2014 winner of the Larry van Wieren Cup.

We would like to welcome you in our ice hockey arena in Geleen. The new season starts end of September 2014. Enjoy and experience the excitement, entertainment, top-sport and speed of the Eaters professional ice hockey players in Geleen.

A history of over 45 years clearly linked the headquarters through the Canadian Community with the Eaters. In 1968 Canadians from former HQ AFCENT formed the basis of this top team. See our story in the Northern Star Magazine of November 2013.

If you or your family wants to play ice hockey for fun or competitively, then come and visit us to explore the possibilities of trainings led by experienced and exper

Also ice hockey clinics are a possibility to have fun and at the samet time trainer stimulate coaches. team spirit. These are led by our head coach and supported by some of our professional players.

For more information contact Ed Frieser, Director Communications, Marketing and PR, via [email protected] See also our website: www.eaters.nl

photos by Robbert Tummers and Lex Eckhardt www.eaters.nl ORAN T T IS E R TOSCANA

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On Arrival Loss of a Permit of Residence must be reported in person to the FNRO Office for re-registration. If a Registration of HQ JFCBS Personnel and permit of Residence is stolen or lost renewal will cost Family Members up to 240. All HQ JFCBS military personnel should report to the Military Personnel Branch (MPB)/J1, building H-106, You don’t have to (must not) register with Town-Hall room H 2.39 for in- and out-processing. For inquiries authorities in the city you are to reside in. call MPB at ext. 4005. Military personnel should also The FNRO is your Town-Hall authority. coordinate with their National Support Unit for nation- specific in- and outprocessing. The FNRO must be notified on the following events: All civilian personnel should be processed through • Arrival the Civilian Personnel Branch (CPB)/J1, building • Marriage H-106, room H 2.02 for in- and out-processing. • Birth For inquiries call CPB at ext. 2918 or ext. 2265. • Death For all categories of personnel HQ JFCBS Form • Divorce 403A should be used. This will start your, and your • Change of address family’s, in-processing. A very early visit to the • Final departure Passes and Permits Office(Bdg.102, ext. 2580) • All other circumstances affecting alien registration should follow for official registration purposes. It is also advisable that notification is given to the Registration of non-Dutch Personnel FNRO in the event that HQ JFCBS members Military members of NATO Forces in the Netherlands receive visits of non-Dutch nationals, if their visit to are not required to register as aliens; nevertheless the Netherlands is in excess of eight days. They can they are required to register. Family members of be advised on registration of the visitors. non-Dutch personnel must register, even when both parents are military. Non-Dutch civilian personnel Briefings must also register. Registration must be done at the Newcomers briefings will be given shortly after Royal Marechaussee, Foreign National Registration Office arrival to all military and civilian newcomers: the (FNRO) in building H-100 (ext. 3191) within eight days Newcomers Induction Training, which is to ensure of arrival in the Netherlands. a newcomer has or obtains the basic skills and knowledge necessary to produce work within this Service personnel Non-EU/EEG/SWISS Citizens must headquarters and become assimilated in the ‘team’. produce a valid National military ID card and moving In addition a Functional Area Training should further orders. Members of non-Dutch/civilian personnel must improve an individual’s proficiency level in the produce a valid National Passport, NATO ID, copy performance of his job. lease contract residence. Departure On completion of registration, a Permit of Residence Before departure from the Netherlands at end of (also known as a “Green Card”) will be issued. This is tour, you are obliged to report to the FNRO and the legal authority for non-Dutch nationals to reside produce your new address and hand in your Permit in the Netherlands. The holder must carry this permit of Residence. at all times. In the Netherlands this may be used as an identity document in place of a passport. 20

entity you will receive the HQ JFCBS Form 162. With You and your Car in this form you can start in-processing. • Passes & Permits Section (building 102, Hendrik the Netherlands Camp, ext. 2580) affects the registration of military and civilillian component personnel and their For registration and privileges please visit the following dependents of HQ JFCBS and/or supported entities in offices: the Netherlands. • Generally, dependents have to reside with their Passes and Permits sponsor. (Building H-102 Hendrik camp) • Identification requirement. All Netherlands residents 14 years and older must be able to produce an Vehicle Registration identification document in public places upon request (Building H-102 Hendrik camp) by authorities. Valid ID papers for Netherlands nationals can be a Passport, Driver’s license or Tax Exemption Office European ID card. The HQ JFCBS ID card is recognized (Building H-102 Hendrik camp) by the Netherlands authorities, to be used as official document for identification. For non HQ JFCBS ID Passes and Permits: card holders the following applies: Residents of the • At your National Delegation/ NSU/NSE or supported European Union will have to carry a Passport or a EU/ 21

EER residence permit; other nationalities will have to registered within 5 days after being picked up at the carry their Netherlands Permit of Residence (alien ID “Customs zone” near the Port of arrival. card). • Vehicle Registration Section affects the registration of POMV’s owned by HQ JFCBS and/or supported Entities Vehicle Registration: personnel in the Netherlands. • Members of a force or civilian component assigned to HQ JFCBS or supported Entities in the Netherlands In order to register your POMV’s and to obtain a HQ (except Netherlands Nationals) are authorized to JFCBS Certificate of Title and Registration, the following import temporarily, free of duty, their privately requirements must be met: owned motor vehicles (POMV) for the personal use of • Proof of vehicle (motor) ownership, in the sponsor’s themselves and their dependents. They are entitled name; to register as many vehicles as there are people in the • Proof of insurance for the next 12 months by an household. Changes must be immediately reported insurance company registered in the Netherlands. to the Vehicle Registration Office (building H-102 (Autoriteit Financiele Markten apporoved code 10a) Hendrik Camp , ext. 2580). and reflecting current residence address. The proof • POMV’s are: automobiles, vans and two or three of Insurance must identify the vehicle by chassis wheeled motor vehicles. For the purpose of number; registration, trailers, caravans and folding campers • National driving license; come under the category of POMV. However, be aware • Valid (HQ JFCBS) Identification Card; that when you sell these POMV’s you might have • Where applicable, undertake a written driving test, to pay: Import tax, and/or Value Added Tax (VAT/ which is conducted by your National Support Unit ( i.e. BTW), and/or luxury tax (BPM). Please contact Vehicle US/UK); Registration for more information on how to act when • A Netherlands bank account (for fuel allowance); selling POMV’s. It will prevent you from unexpected • A registration fee. costs. The following points may be relevant to your particular • Entry into the Netherlands: when being posted to HQ circumstances: JFCBS or supported Entities in the Netherlands and bringing POMV’s, you will be granted initial entry into • In line with Netherlands law, your vehicle, if it the Netherlands under the regulation pertinent to is three years and older, must be inspected prior other visitors, but you must be in possession of: to registration by an official APK testing station 1) Proof of Insurance for those POMV’s that are being (Technical Inspection), An equivalent foreign technical driven, inspection certificate may not be older than 3 months 2) A national vehicle registration document; on date of registration at HQ JFCBS; 3) A valid driving license portraying the category of • The identification number of your vehicle must be those POMV’s being driven; physically stamped onto the chassis of the vehicle. European and Japanese-made vehicles normally have Do not forget these documents, because it will be the identification number stamped on the chassis by extremely difficult to register your POMV’s without them. the manufacturer. North American-produced vehicles do not. If you own a caravan or trailer they must be • Upon taking up your appointment in the Netherlands registered prior with Vehicle Registration Office. your visitor’s status ceases. You must therefore register • If the weight of the caravan or trailer is below 750 kg your POMV’s at HQ JFCBS Vehicle Registration as soon you must display the same license plate as the towing as possible but within maximum 30 days of arrival. vehicle. Caravans/trailers above 750 kg. (Including load For T1 (MRN) vehicles (i.e. US /CAN) they have to be capacity) are registered like motor vehicles and receive 22

their own registration and license plate; need a moped certificate or a national driving license. • The loaning or borrowing of HQ JFCBS registered They receive a registration and license plate. Insurance caravans is not permitted. is mandatory. Be aware that in the Netherlands mopeds • Vehicles can only be registered in the name of use the same roads as cars in built-up areas. The specially the sponsor, dependents and family members are designed cycle paths are not to be used by mopeds unless excluded. indicated otherwise. Those who passed the moped drivers • If relatives visit a HQ JFCBS registered member, test can pick up their category AM moped driver’s license under exceptional circumstances and for very at the municipality. urgent reasons, it is possible to drive their HQ JFCBS registered vehicle. However the loaning or borrowing Road Taxes of HQ JFCBS registered POMV’s must be requested. The Members of a force or civilian component assigned to HQ Provost Marshal can approve this Certificate of Loan, JFCBS or supported Entities in the Netherlands, except in each case with a maximum duration per request Netherlands personnel, are exempt from Netherlands of 1 month. Relatives must be 18 years and must be Motor Vehicle Road Tax for the first 2 registered vehicles in possession of a national driving license for the only. category needed. Driving in the Netherlands As anywhere else in the world, driving in the Netherlands requires care. Some “Rules of the Road” are unique to this country, particularly those relating to bicycles, mopeds and pedestrians. Automobile drivers must be extremely cautious and be aware that in the Netherlands, cyclists, moped drivers and pedestrians enjoy special protection. When involved in a car accident, the owner of the car will always be liable for the costs incurred.

Traffic It is essential that the most important regulations concerning road traffic in the Netherlands be studied before driving on roads in the Netherlands (like the tick test in the UK and the US). Car Insurance If your car is stolen or considered Total loss, the Current Speed Limits: Netherlands Tax authorities will decide if and how much: Import Tax, Value Added Tax (VAT/BTW) or luxury Tax The Netherlands (BPM) will be charged. Ask your insurance agency or seek National Motorways (Autosnelweg) - 120 km/h (75 mph); professional advice if you are covered under your present National roads (Autoweg) - 100 km/h (60 mph); policy for this liability. Furthermore please be aware that Inside built-up areas - 50 km/h (30 mph), or 70 km/h (40 there is a significant difference in the price you pay for mph) and even 30 km/h as posted; your car insurance with or without this coverage. All other roads - 80 km/h (50 mph).

Mopeds Belgium Mopeds are divided into two categories: bromfiets, max. Motorways - 120 km/h (75 mph); 50 km., min. 16 years, helmet obligatory and snorfiets, Inside built-up areas - 50 km/h (30 mph); max. 25 km., min. 16 years, no helmet. Both categories All other roads - 90 km/h (50 mph). 23

Germany Motor Fuel Motorways - no general speed limit, but a Motor fuel in the Netherlands is sold in three grades: recommendation not to exceed 130 km/h Super-Unleaded (98 octane), Euro Unleaded (95 octane) (80 mph)*; and Super Lead Replacement (98 octane). In addition Inside built-up areas - 50 km/h (30 mph); Diesel, Biodiesel, LPG and LPG G3 are available at most All other roads - 100 km/h (60 mph). Netherlands petrol stations. Military personnel and non-Netherlands NATO Civilians receive a tax-free fuel allowance from the Netherlands government for travel between their residence and JFC HQ Brunssum installations. The amount of the tax relief depends on the type of fuel used. US and Canadian personnel receive a fuel ration card and can buy fuel coupons at a discounted price.

* - unless indicated otherwise WELCOME NEWCOMERS! Because you are new at JFC Brunssum, we offer you a 25% discount at Domino’s Pizza! You only have to use the code 06290 when ordering online at dominos.nl or you can turn in this voucher in the store. 25% CODE 06290 The discount is valid at the following Domino’s Pizza stores: discount MAASTRICHT KONINGIN EMMAPLEIN 18 043­321.67.47 SITTARD STATIONSTRAAT 49 0464­00.01.43 GELEEN RIJKSWEGCENTRUM 68 0462­10.01.06 dominos.nl BRUNSSUM SCHIFFELERSTRAAT 15­17 0452­10.01.21

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Delegations and all organisations having a direct or The Laws of the indirect relationship with HQ JFCBS and USAG on behalf of the Netherlands Justice and Police Authorities Netherlands for police technical, criminal and external security matters. The South Limburg Brigade Royal Marechaussee In principle, all HQ JFCBS personnel stationed in the is granted special authority to effect registration of Netherlands are subject to Netherlands law. Certain privately owned firearms. He also mediates in matters categories of personnel may, however, in specific concerning the Netherlands’ Alien Act, especially for circumstances be subject to the law of their own state the application of Permits of Residence for non-Dutch in accordance with the provisions of the NATO Status of civilian personnel and all family members. Forces Agreement, respectively the Protocol on the Status of International Military Headquarters set up pursuant to Police Service the North Atlantic Treaty (Paris Protocol). The Netherlands authorities may, if so requested by the Sending State Military Authorities, waive their primary The Royal Marechaussee Representative right of jurisdiction where such a waiver is considered (RMR) to be of particular importance to the Sending State. The RMR is a full Colonel of the Royal Marechaussee, Criminal investigation in the Netherlands is, in principle, with overall responsibility for the duties performed by conducted by the Netherlands Police, but the police the Marechaussee with respect to HQ JFCBS and the authority for HQ JFCBS is the “Koninklijke Marechaussee” USAG at Schinnen. He is tasked with the co-ordination (KMar). This is a military police force whose major and execution of external security measures. He is also task is policing the Netherlands Armed Forces, Foreign the liaison officer for these Headquarters, National Armed Forces and International Headquarters, including 26

personnel and their family members. The police or life threatening circumstances call 112. This is a 24/7 service responsible for HQ JFCBS is the South Limburg control room that will dispatch immediately either police, Brigade Royal Marechaussee. The Royal Marechaussee, fire brigade or ambulance support as required. throughout the Netherlands, can be reached at 0343- 528 999. This being the 24/7 control room for the Royal Privately Owned Firearms Marechaussee nationwide. They will process your request Netherlands law prohibits the possession of firearms and or, dispatch you to the nearest Royal Marechaussee ammunition (parts of firearms/ ammunition included) office in your vicinity. A police-officer of the Royal and all the related activities such as transport, import, Marechaussee Brigade Limburg-Zuid is stationed in the export, etc. A firearm is any instrument capable of firing office The Laws of the Netherlands Newcomers Guide 12 a projectile by explosion. Firearms imitations are also The Laws of the Netherlands of the Royal Marechaussee subject to Netherlands Law and are prohibited. Written Representative in building H-100 at HQ JFCBS to assist prior authorisation from the Netherlands authorities you in police matters during office hours. It is also is mandatory in respect of possession, purchase and possible to seek assistance of the local police. For non- importation of a firearm for private ownership. This urgent matters call 0900- 8844, keeping in mind that ruling does not apply if the firearm(s) is (are) imported some matters will be passed to the Royal Marechaussee. with household goods at the time of arrival in this For immediate, urgent matters such as witnessing crimes country. If any privately owned firearm has already 27 been imported into the Netherlands without written Taxes authorisation, it should be reported to the RMR’s Firearms Non-Netherlands, HQ JFCBS and supported entities, Registration Department without delay in order to obtain personnel are exempted from: • Netherlands taxation authorisation. in respect of their salaries and emoluments; • Dog Tax (Hondenbelasting); • Immovable Property Tax Tax Free Scheme (onroerend zaak Belasting). Should you receive a bill for The “Customs Regulation HQ JFCBS” allow eligible any of the taxes for which exemption has been granted, personnel to purchase goods free of Value Added Tax, the girocard should be returned to the Tax Collector VAT (‘BTW’ in Netherlands language). The transfer, (Ontvanger der Directe Belastingen), to Kloosterweg 22 by way of either sale, gift or otherwise of any goods in Heerlen, with a note saying: “As a non-Dutch member obtained taxfree is prohibited. Abuse of tax concessions of the HQ JFCBS Staff, I am exempt from payment of this is a punishable offence. However, in special cases such tax.” Note: Income as a result of a profitable enterprise transfer may be authorised by the Netherlands Customs or out of privately owned immovable property in the Authorities by request on conditions imposed by those Netherlands, is subject to Netherlands Income or Capital authorities. Tax (Inkomsten - or Vermogensbelasting).

Levies Levies, which are charges for services rendered, have to be paid. The main levies are: • Water purification levy (Waterzuiveringsheffing); • Sewage charge (Rioolrecht); • Garbage Collection charge (Reinigingsrecht).

Environmental, Health & Safety Section An Environmental, Health & Safety (H&S) Section deals entirely with environmental control and health & safety matters at HQ JFCBS and its installations in The Netherlands. Host Nation environmental and H&S (ARBO) legislation is applicable to JFC HQ Brunssum. For more information call the Base Support Group E, H&S Section, ext. 3470.

Legal Advisors’ Office The above is only a partial review of legal matters. There are many other areas where personnel might wish to seek legal advice and assistance with personal matters. To avoid misunderstandings, it must be noted that the HQ JFCBS Legal Advisors will normally not deal with personal private legal matters. Therefore it is recommended to obtain (Netherlands) legal aid insurance coverage while staying in the Netherlands. In a specific case one may also wish to consult a lawyer. HQ JFCBS maintains good relations with a local law firm (in Brunssum) that is familiar with typical HQ JFCBS personal private legal matters. The Office of the Legal Adviser will advise on how to proceed (ext. 2463). 28 Base Map Pedestrian / Pedestrian B & S Central Store Meeús insurance Barber Shop Library (604) 7 Complex Sports 6 Car Wash 5 Caravan Parking Lot 4 Club 13 3 Alliance Rest (201) 2 Miner’s Rest (106) 1

Entance Bicycle

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100 102 14 p 104 VAT Office (102), Pass & ID 14 Chapel’s Centre (405) Fitness Centre, Alliance Theatre, 13 Car Crafts Centre (402) 12 International Housing office 11 General Eisenhower House Hotel (701) International Conference Centre, 10 Swimming Pool (605) 9 & Crafts Arts (607) 8

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Joint Force Command Headquarters Brunssum SERIES JFC HQ Brunssum MISC 001 Rimburgerweg 30 SHEETLegendBRUNSSUM ORIENTATION MAP Produced by JFC HQ Brunssum J2 Geo EDITION 01 6445 PA Brunssum DATE FEB 2009 Based on 25K Vector Data I$ The Netherlands 1 0.5 0 1 2 3 4 supplied by Royal Netherlands Army Hospital Geographic Agency NATO UNCLASSIFIED / REL TO PUBLIC Postal address: Kilometers Aachen  P.O. Box 270 n Railwaystation 6440 AG Brunssum 1 0.5 0 1 2 3 Miles Road from A79 to JFCBS Switchboard Simpelveld NCN(formerly IVSN): 244 + ext 2222 DSN: (314) 364 + ext 2222 Com: +31 45 526 2222

Joint Force Command Headquarters Brunssum SERIES JFC HQ Brunssum MISC 001 Rimburgerweg 30 SHEET BRUNSSUM ORIENTATION MAP Produced by JFC HQ Brunssum J2 Geo EDITION 01 6445 PA Brunssum DATE FEB 2009 Based on 25K Vector Data The Netherlands 1 0.5 0 1 2 3 4 supplied by Royal Netherlands Army Geographic Agency NATO UNCLASSIFIED / REL TO PUBLIC Postal address: Kilometers P.O. Box 270 6440 AG Brunssum 1 0.5 0 1 2 3 Miles Switchboard NCN(formerly IVSN): 244 + ext 2222 DSN: (314) 364 + ext 2222 Com: +31 45 526 2222 TAX FREE SHOPPING STORE Ball Watch | Bell & Ross | Cartier | Chopard Cvstos | Ebel | Gucci | Oris | Rado | Seiko Bongerd 11 | 6411 JL | Heerlen | www.vaessen.nl | www.chronojuwelier.com TEL: +31 (0)455712440 32

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Headquarters Military Courtesies and Customs Military personnel at HQ JFCBS are required to maintain Working Hours a high standard of military courtesy. Working Hours (JFC Brunssum Directive 40-1): All military personnel in uniform will render the appropriate courtesies. Outdoors, salutes will be given by Monday to Thursday 08:15 to 17:15, other ranks to all officers and by junior officers to senior Friday 08:15 to 15:00. officers in accordance with National guidelines. Lunch/Physical training – between 12:30 – 14:00, a minimum of 30 minutes. Compliments (salutes and/or greetings) are paid in the appropriate national manner when indoors. Each Dress National Delegation is responsible for briefing all ranks During duty hours and, in accordance with national on the observance of national customs and international regulations, all military personnel will wear uniforms. courtesies. HQ JFCBS personnel are expected to show Most NATO nations have summer and winter uniforms. courtesy and friendliness to Netherlands citizens, since 33 this will reflect favorably on the activities of HQ JFCBS founding of HQ AFCENT in France in 1953 until today, and NATO. they have made an important contribution to maintaining continuity and providing corporate Leave knowledge. Whilst military personnel may stay two, Privilege leave is governed by national regulations. three or four years, many NATO Civilians are employed The number of days leave granted annually to HQ JFCBS on an indefinite contract. military personnel is governed by their respective national regulations. Leave entitlement for civilians NATO Civilians are drawn from all NATO countries. Not is laid down in their regulations. All personnel are only are they able to provide expert advice and valuable encouraged to take their authorized annual leave background knowledge on NATO matters, but also, in entitlement. many cases, they have set up home here and know the Limburg area very well. Thus they can assist in local Civilians matters and help to make your stay in the Netherlands There are more than 300 civilians working at Brunssum more enjoyable. Hendrik Camp. About 200 of them are NATO Civilians holding a wide range of positions covering secretarial, NATO Civilians, hired under permanent contracts budget, technical services and many others. From the according to the NATO Civilian Personnel Regulations are represented by and members of the Brunssum Civilian Staff Association, which is designed to support their professional and social interests, and to foster good relations among members. The other category of civilians is the 100 Local Wage Rate employees (LWRs), most of whom are Dutch citizens. They fall under the conditions and regulations laid down by HQ JFCBS in accordance with the Netherlands Civil Laws. Most AF LWR (50) employees are skilled craftsmen and make an important contribution to the maintenance of this Headquarters. Another group of LWR personnel - NAF LWRs (50) - serves the Headquarters in the community services, such as recreational activities and the various clubs. LWRs are represented by the LWR Works Council.

HQ JFCBS Directive 40-1 You are advised to read HQ JFCBS Directive 40-1 (Manpower and Personnel Management and Administration) for more details about working hours, dress and leave regulations.

Contacts with the Media If representatives of the media approach you, please do not try to deal with them yourself, but refer them to the Public Affairs Office at 045 526 2409 or 06 5108 3227. 34

National Liaison Officer Hungary Office 2881 Using the Telephone National Liaison Office Italy Office 3348 National Support United Kingdom National emergency number 112, when every second Chief Clerk 2197 counts Medical Centre 2497 Arrivals & Travel Clerk 3192 HQ JFCBS emergency number Medical Centre (duty hours) 2996 for Police/Fire/Medical 2000 Secretariat 3068 Royal Marechaussee Foreign National Registration Office National Support Norway Commander 3255 Royal Marechaussee control room 0343–528 999 National Support Poland Deputy Commander 2587 Local Police (non emergency number) 0900-8844 National Support Admin 4021 National Support Element Spain Office 2306/2922 Making calls to The Netherlands French Support Unit From within Europe, except France 00-31 -town number- Chief 4369 local number. From France 19-31 -town number-local Deputy Chief 4370 number. From Canada and USA 011-31 -town number- Secretariat 4375 local number. (The first ‘0’ in the town number e.g. 045 is National Support Turkey Delegation NCO 2289/4152 omitted when dialing from outside the Netherlands.) National Support the Netherlands The town number for Brunssum is 45. Maastricht is 43. Frontoffice 2856 Medical Centre (Duty Hours) 2996 Calling HQ JFCBS Lounge 3205 From 045 areas in Limburg Province to HQ JFCBS dial National Support United States 526 and desired extension number. From Any other areas Medical Centre 2934 in the Netherlands to HQ JFCBS dial045-526 and desired US Army Element 2169 extension number. Air Force Detachment 2351/2262 Navy Element 3671 If subscriber is not known, dial 526-2222 (from 045 areas) or 045-526-2222 (from other areas in the Netherlands) and Special Services ask the operator for Booking and Information. HQ JFCBS Conference Centre 3188 HQ JFCBS Int. Police 2616/3200 Useful HQ JFCBS Numbers HQ JFCBS School Bus Coordinator 045-5278228 Barrack Accommodations HQ JFCBS School Director 045-5278220 Belgium 3009 Germany 3132 Public Affairs Office 2409/2167 The Netherlands 3023 UK 2585/2596 Housing and Billeting 2017/2135 US Army 2169 US Air Force 2262 Legal Advisor 2463 National Support Belgium Religious Services 2940 Medical Centre 2152 Swimming pool 3172 Secretariat 3337/2313 Library 2669 National Support Canada (CFSE) Orderly Room 2332 Gymnasium 3170/3171 National Support Czech Republic Commander 2666 Sport Complex 2055 National Support Denmark Commanding Office 2557 Family Support, Morale & Welfare Branch 2626 National Support Office 3472 Beauty Salon 2957 National Support Germany B&S Central Store 4019/4023/4016 Medical Centre (all hours) 2346 Car Craft Shop Centre 3173 Orderly Room 3159/2194 Art and Craft Centre 2454 35

Alliance Theatre 2110 Vehicle Registration 2580 Miner’s Rest 2299 Passes and Permits 2580 Alliance Rest 3723 Emergencies on camp 2000 Insurance Office 2492 Telephone/Computer Helpdesk 3000 Club13 2626 Switchboard operator 9

Emergency Information Card Did you know? Be Prepared in Case of Important Telephone numbers Emergencies Police, Fire deparment, Ambulance (Emergency): 112 How to react in case of emergency in the Netherlands? Civil Police (No Emergency): 0900-8844 What to do in case of fire or utilities failure? General tips: Every Emergency is different, but at least you should: Any Police information you might have, • Stay calm and think before you act. please call: • Warn and inform your direct neighbours. Royal Marechaussee Regional Sergeant • When injured or in instant danger, call alarm services Telephone: 045-5250740 or try to reach others for help. • Try to obtain information from reliable sources. • Listen to Emergency radio broadcasts, Canadian Forces Network Brunssum at FM 96.9 and 99.7 MHz. WHEN EVERY • Or look at www.crisis.nl SECOND COUNTS! • Follow instructions from public services and authorities.

Off the base information: On the base information: • Royal Marechaussee • Emergency: Ext 2000 Control room: (By mobile phone: 034-3528900 (Emergency) 045-5262000) 034-3528999 (No Emergency) • BSG Security Desk, • Health authority (GGD) Ext 2616 045-8506666 • BSG Investigators, • Advice and Support Ext 2127 Domestic Violence • RMR/Alien Registration, 0900-1262626 Ext 3191 • Animal maltreatment • Regional KMar Sergeant (National number) 045-5250740 0900-2021210 • Office Royal Marechaussee Representative/Alien Registration 045-4058480 • Gas and Electricity breakdown 0800-9009 Agnès Giesberger Therapist Learn how to deal best with personal problems

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The Chiropractisch Centrum voor rug & Nek has made a reputation over the years for quality chiropractic treatment of neck and back • Low back pain pain. The center was set up in 1985 • hernia • whiplash by Arie van Beest D.C who graduated • neck pain from palmer college of chiropractic • headaches • migraine in Davenport Iowa. The healthcare • shoulder- arm- and hand team has over the years grown to problems • scoliosis 30 employees, all dedicated to • TMJ • pregnancy delivering quality care. • colic baby • degeneration Total package only available at the Chiropactisch Every Friday Centrum between IDXA Total Bodyscan- 16.00 -16.30 ortho/neuro and physical there is a free back and exam- treatment plan- post neck screening. If you can’t treatment customized make these hours, you can Visit our website for more English information alternately call for an exercise program www.rugcentrum.nl appointment.

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1) ROADCRAFT guarantee you the lowest price 2) ROADCRAFT guarantee the highest level of service 3) ROADCRAFT deliver to your Military Base 4) ROADCRAFT have over 30 years experience selling to Military/Diplomats 5) ROADCRAFT provide 24/7 LIFETIME SUPPORT- Unique in car sales 6) ROADCRAFT do not believe in pressure selling. We value and respect our customers! www.MilitaryTaxfreeCars.com / [email protected] direct lines: 0031 646855537 38 Registration Domestic Accommodation in the Netherlands is controlled by local authorities requiring, by law, that each Accommodation individual be formally registered in the area concerned. Therefore, personnel are to inform the HQ JFCBS General International Housing Office immediately after HQ JFCBS members will live on the local economy finding accommodation. This office will prepare the and use private housing arrangements. The HQ JFCBS necessary registration certificates and present them to International Housing Office (IHO) provides assistance in the local authorities and utility companies. Change of obtaining suitable housing in the local area. accommodation (other than that arranged by a National The IHO provides a wide range of housing related Support Unit) must also immediately be reported to the assistance and is therefore a good starting point in your International Housing Office. search for housing accommodation in the local area. Rental Rules in the Netherlands Single (unaccompanied) • Accommodation may only be used in accordance with Accommodation its designed purpose; Single and unaccompanied personnel normally live in • It must be left in the same condition as when it was leased private housing. Depending on the policy of the taken over; National Support Unit, the lease for this housing will • At the start of the rental period a deposit of one either be between the landlord and the National Support month’s rent is usually required. At the termination Unit or between the landlord and the individual, with of the rental period the money is refunded, after help from IHO. subtraction of the cost of any necessary repairs; • Unless the contract states differently, the normal Married (accompanied) term of notice in the Netherlands is one rental month. Accommodation Before ending the rental contract, contact IHO for All accompanied personnel assigned to HQ JFCBS will assistance. reside in leased private accommodations and are entitled to use the service of the HQ JFCBS International Housing Pertinent Facts about Utilities Office. Personnel renting privately are advised to use • Electricity supply in the Netherlands is 50-cycle, single HQ JFCBS official rental agreement, which is available phase, 220 Volt A.C. as opposed to the 60-cycle, 110 Volt from the International Housing Office in Dutch and used in the United States. Fittings are of the European English. The HQ JFCBS lease contract contains a military/ type and differ from US standards. diplomatic clause. • The gas used in the Netherlands is natural gas. Most of the cities and villages in South Limburg obtain natural Types of Accommodation gas from the regional gas company Essent with its Housing for HQ JFCBS members is categorized into: main office in Roermond. For main connections, the • Private houses or apartments (both furnished and municipal gas service company or Essent should be unfurnished); contacted. In most places it is possible to hire gas • Rooms in private houses (furnished). appliances for heating, kitchen and bathroom water at • “Social Apartments” are built with financial aid from low rates. This will also include maintenance. the Netherlands Government. The general rule is • Waterleiding Maatschappij Limburg provides that only personnel with an annual salary (income) domestic water supply. The water in Limburg is, in below a certain level can obtain a social apartment most locations, categorized as “hard” water. registration. For connections, the International Housing Office will assist you. 39

• Private telephone and internet connection can received locally. Canadian Forces Network Brunssum only be installed into a private residence after an (CFNB) also broadcasts from its own studios within the agreement has been made between an individual and Headquarters and can be received on FM 96.9 MHz. Dutch the provider. The International Housing Office will television transmits many English and other foreign provide you with all necessary information. language programmes.

Billing Dutch TV Channels retain the original The utility company will charge you every month for soundtrack and use Dutch subtitles. Most local the use of gas and electricity. Waterleiding Maatschappij communities have a television cable system (ZIGGO). Limburg (WML) will charge you for the use of water. Dutch TV magazines give programme details of all channels receivable in the area. NOTE: Contact International Housing Office for connections or reconnections of utilities to assure that At Hendrik Camp satellite receivers have been set up at the right Value Added Tax exemption is included in your several locations e.g. at Club 13 and numerous conference contract. US personnel should contact the US Housing rooms in Building H-106. Office of USAG in Schinnen. Supplies are normally cut off on change of occupancy until the new occupant asks for It is important to note that Continental, UK and US reconnections. televisions operate on different systems and receivers may need to be adapted. American and European video Radio and Television film formats are also different as the regional restictions In addition to local radio programmes, American Forces for DVD players. Network (AFN) on FM 89.2 MHz and British Forces Broadcasting Services (BFBS) on FM 90.2 MHz can be 40

knowledgeable instructors are on hand to assist you Amenities in your personal goals and training objectives, be it group classes, or personal training there is something General for everyone. The facility is open to all NATO ID card The international community Headquarters Allied Joint holders and their dependants over the age of 18. For Force Command Brunssum (HQ JFCBS) offers a wide dependants between the ages of 14 and 17 we have a range of tastes in recreational, sporting and social teenager membership scheme allowing them limited activities. Any suggestions for additional activities can unsupervised use of the facility providing they attend be made to HQ JFCBS Family Support, Morale & Welfare a health and safety brief. These teenagers briefs are Branch (FSMW, ext. 2626). conducted every Tuesday, 1700 at the fitness centre and require the presence of a legal guardian. National and International The provision of some amenities such as postal, medical Normal Working Hours: and dental facilities is a national responsibility. Other Mon & Wed 06:00 - 18:00 facilities, such as the fitness centre, theatre, library, arts Tue & Thu 07:00 - 18:00 and crafts centre, auto repair shop, child care, youth Fri 06:00 - 15:00 services, swimming pool, sports complex and conference centre are provided under international arrangements Outside Normal Working Hours Use and are available to all nationalities within the The fitness centre is available for use Outside of Normal Headquarters. These are principally arranged by the HQ Working Hours (ONWH) providing the user has attended JFCBS Family Support and Morale & Welfare Branch. an ONWH Fitness Centre safety and registration brief. ONWH Briefings are conducted at the fitness centre, Facilities For more information please contact the Fitness Centre. A wide range of sporting and recreational facilities are Eligibility: Active duty military personnel, NATO provided. In addition, concessionaires offer tax free civilians, military retirees and dependants aged 18 years shopping, insurance, and hairdressing services within the and above are authorised to utilise the Fitness Centre base. ONWH. We have four tennis courts, adjacent to the swimming pool. You don’t need to join a club to use these Vehicle and Homeowners Insurance courts, and there is no charge for their use. (Bldg 604) HQ JFCBS personnel have at their disposal a full service Sports Complex insurer right here in Mini-Mall. This service provider is The HQ JFCBS Sports Complex (also referred to as “the fully aware of the service members’ insurance needs Slag Heap”), has eight floodlight lit fields for soccer, here in the Netherlands, and their policies are written in 5-a-side, field hockey and rugby. There is a 400-metres English. The concessionaire can be reached at ext. 2492. track, two shower rooms and changing facilities near Opening hours: Monday through Wednesday from the main pavilion. There’s a long jump pit, two baseball 08:00-12:30 & 13:30-16:30. fields and a horseshoe pit. A major attraction at the Sports Complex is the newly renovated covered barbecue area, The JFC Brunssum Fitness Centre which has large grills and bench tables. There is plenty of From the moment you step into the JFC Fitness space for groups, clubs or individual families to picnic and Centre, you’ll discover we’re so much more than just a socialize in the fresh air. Lighting, electrical outlets and gymnasium. You’ll make new friends from across the tap water are also available. A playground is available spectrum of NATO nationalities and find a range of for children, with lots of running space. There are also activities to accommodate all levels of fitness ability, bouncy castles available for rent. During the summer, experience and sporting prowess. Our friendly and the Sports Complex is the scene of various HQ JFCBS 41 special events like Summer Fest, Hockey Festival, Football Further details may be obtained from the Family Support, Tournament, and other shows and sports meetings. Call Morale & Welfare on HQ JFCBS ext. 2626. HQ JFCBS ext. 2055 for more information. Swimming Pool HQ JFCBS Clubs and Activities Located next to the library our modern, heated indoor As well as the many community activities and swimming pool and toddler pool accommodates a wide recreational facilities provided by the HQ JFCBS Base range of swimming activities including; lap, delegation, Support Group, there are numerous HQ JFCBS member parent with toddler and public swimming sessions. Aqua run clubs and societies available. HQ JFCBS members, aerobics, aquacise and children’s swimming classes are clubs and activities indicated below are available for also provided (please visit the fitness centre or swimming participation: International Boy Scout Troop, Scuba pool to pick up an up to date swimming pool schedule). Diving Club, Girl Scouts, JFC Golf Society, Scale Modeling, A popular large inflatable toy session takes place every Allied International Marching Team, International Saturday providing a fun family activity whatever the Spouses Club, Knights Hockey Club, Sailing Club, weather. The complex also boasts a solarium and sauna Shooting Club, Orcas International Swim Team, facility allowing patron’s to unwind and relax after a Triathlon Club, Tri Border Walking, Hockey Club, hard swim or whilst the kids are in lessons. The pool and Alliance Players, JFC Jiu-Jitsu Club, JFC Youth Football its facilities are available for hire, be it a kids party, a Club, Other Ranks Association (Enlisted), Civilian Staff swimming based event or even a private sauna session, Association (CSA), Allied Officer Association. please contact the pool on Ext 3172 for more information. 42 Swimming Pool Schedule For Sauna and Pool bookings Day Time Activity Call 0031-(0) 45-526 (Ext 3172) Monday 06:30 - 09:30 Lap Swimming ** Single Tickets 09:30 - 10:30 Aquarobic Adult / Child Euro 2.50 10:30 - 11:00 Ladies Swimming *** Single aqua Euro 3.00 11:00 - 12:00 Aquajogging Single lessons, 30 min Euro 3.50 12:00 - 14:00 Lap Swimming * Single lessons, 1 hour Euro 7.00 19:00 - 20:30 JFC Scuba Diving Tuesday 06:30 - 09:00 Lap Swimming ** Block Tickets 12:00 - 14:00 Lap Swimming * 10 Block ticket Euro 20.00 14:00 - 15:00 Delegation swim 10 Aqua block ticket Euro 25.00 15:00 - 16:00 Public swim 10 lessons, 30 min Euro 30.00 16:00 - 18:00 Swimming lessons 10 lessons, 1 hour Euro 60.00 18:00 - 18:30 Adult Swimming 25 Block Ticket Euro 40.00 19:00 - 21:00 Orcas Swim Team Wednesday 06:30 - 09:00 Lap Swimming ** Single Season Tickets 12:00 - 14:00 Lap Swimming * Valid for 1 year Euro 100.00 15:00 - 16:00 Public swim 16:00 - 18:00 Swimming lessons Family Season Tickets 18:00 - 18:30 Adult Swimming Valid for 1 Year Euro 200.00 19:00 - 21:00 Orcas Swim Team Thursday 06:30 - 09:00 Lap Swimming ** Private Pool Booking 09:00 - 12:00 Afnorth school Per hour Euro 40.00 12:00 - 14:00 Lap Swimming * 15 Kids + (ADD 2nd LF) Euro 20.00 14:00 - 15:00 Afnorth school Saturday and Sunday 16:00 - 18:00 15:00 - 17:00 Public swim Sundays 10:00 - 12:00 17:00 - 18:00 Aquacise lesson 19:00 - 21:00 Orcas Swim Team Sauna Friday 06:30 - 09:00 Lap Swimming ** Fees have to be paid before use, if you book the sauna: 09:00 - 12:00 Afnorth school 1 hour Incl. 2 person swim Euro 07.00 12:00 - 14:00 Lap Swimming * 10 block ticket sauna Euro 60.00 14:00 - 15:00 Afnorth school Lunch time usage (free) 12:00 - 14:00 15:00 - 18:00 Public swim Monday Women only 19:00 - 22:00 Synchronised Swim Wednesday Men only Saturday 09:15 - 11:45 Synchronised Swim ** Tuesday, Thursday, Friday Mixed 12:00 - 16:00 Public swim with Toy 16:00 - 18:00 Private pool Booking * Solaruim Sunday 10:00 - 12:00 Private pool Booking ** 10 minute (1 token) Euro 4.00 12:00 - 16:00 Public swim Tuesday - Friday 07:00 - 18:30 16:00 - 18:00 Private pool Booking * Saturday - Sunday 12:00 - 16:00

* Free for Brunssum Military / NATO ID card holders Public swim with big toy ** Free for Military personnel Every Saturday 12:00 - 16:00 *** Ladies only Free entry for children under 4 years 43

Library 2669 or 045-526 2469). HQ JFCBS Library operating hours : The HQ JFCBS Library provides books, audio books, Monday&NATO Holidays – closed, Tuesday- Wednesday language videos, DVDs, maps and current issues of from 11:00 to 20:00, Thursday- Friday from 11:00 to 18:00, international magazines and newspapers. Some of Saturday - Sunday from 12:00 to 16:00. these materials are in different languages. Interlibrary loans are available. There is a children’s area with books Full Service Barbershop and Beauty Salon in English, Dutch, French and German. The HQ JFCBS (Bldg 604) Library is located at HQ JFCBS in the Mini-Mall. Services A beauty salon for men and women is located in the are free for all HQ JFCBS, USAG Schinnen Benelux, NATO Mini-Mall and it is operated by a concessionaire. Our hair Geilenkirchen personnel and their family members. styling salon can provide you with anything from the Internet services are also available and the library basic regulation haircut to a bit of extra glamour for that subscribes to several on-line databases for reference and special event. The salon can be contacted on ext. 2957. research. The databases are available through the HQ Opening hours are Monday through Friday from 08:30 JFCBS Library’s homepage: www.library.eur.army.mil. to 17:00. The library offers also a free wireless “hotspot” for your use. A new multi-purpose room is available with 10 Car Craft Centre chairs and two tables. It can be used for classes, meetings, The five-bay Car Craft Center offers a wide range of watching satellite TV or playing wii games. You will find equipment for do-it-yourself automobile enthusiasts; a white board, TV-set, a projector, DVD player, a wii games we also offer a drop-off service. It is situated in Building console and wireless internet. For reservations please 402, HQ JFCBS ext. 3173. The shop can assist you with call HQ JFCBS ext. 2669 or 2469 (commercial 045-526 your minor automotive needs. The shop has a large 44

variety of general and specialized automotive tools. which is a mandatory requirement prior to using the Computer analyzers are available to perform diagnostic ceramic facilities. The class will familiarize you with the tests. A welding bay is also available. The Car Craft facility and the proper techniques of the art of ceramics. Center is basically a do-ityourself workshop. However, a The Frame Shop offers a “we-frame-it” service, as well as master mechanic can perform oil change, brakes, wheel classes to learn to “do-it-yourself”. Painting and many balancing, gas welding, steam cleaning and headlight other forms of fine arts can also be pursued in this centre. alignment. Attendants can provide you with a wealth of international technical automotive advice on almost Language classes any job. Assigned personnel, with the exception of Dutch Language Classes are offered in English, French, Dutch, nationals, due to local laws, can receive their annual German and Spanish for personnel and their families. For vehicle inspection (APK) right here on the base. more information, contact the Base Support Group Family Support and Morale & Welfare Branch at ext. 2626. Arts and Crafts Centre The HQ JFCBS Arts and Crafts Centre in building H-607 Alliance Theatre (ext. 2454) offer ceramics, woodworking, and custom HQ JFCBS Alliance Theatre in building 405, seats 365 framing. The ceramic shop offers an introductory class, people, shows movies every Saturday at a fraction 45 of off-base prices. AAFES Reel time Theatres supplies one km to the east of HQ JFCBS. The conference centre newly released movies, shows are every Saturday. Adult has reception rooms for private and official functions admission: 4.00 euro (ages 12 and older). Child admission: and is open to all members of the HQ JFCBS community 2.00 euro (ages 11 and under). The theatre can be reserved including the National Support Units. The Einsenhower for military briefings, community meetings, conferences Hotel is located on the premises for lodging. Call ext. 3188 or other gatherings requiring a large auditorium by for details. calling the Family Support and Morale & Welfare at ext. 2626. Most local towns have modern cinemas, many HQ JFCBS Allied Officers’ Association of which screen films in English. Additionally, nearly Membership is open to all Officers assigned to the every large town has its own municipal theatre in which Headquarters. regular cultural productions take place. You’ll find the program listed in various national and international Other Ranks Association bulletins and publications. This active association is open to Non-Commissioned Officers (OR-4 and above). HQ JFCBS Conference Centre The HQ JFCBS Conference Centre, building 701, is located Civilian Staff Association Membership is open to all NATO International civilians assigned to the Headquarters.

Miners’ Rest The HQ building cafeteria is open Monday through Thursday from 07:30 to 15:30 and Friday 07:30-14:30. Coffee, tea, soft drinks, sandwiches as well as a daily lunch menu are available.

Alliance Rest The Alliance Rest is situated in Building 201 at HQ JFC Brunssum. It provides an international cuisine on its daily lunch menu as well as coffee and desserts. This facility is open to all military, civilian staff personnel and their family members. For information, call HQ JFCBS ext. 3723. Opening Hours: lunch 12:00-14:00. Closed on weekends.

Club 13 All HQ JFCBS ID cardholders may use Club 13 for military functions, personal parties, hail and farewells, etc. It is located on the top floor of Building 201 at HQ JFCBS. The club has a bar and an impressive disco set-up, stage and dance floor. Call Family Support and Morale & welfare ext. 2626 for more information.

Child, Youth and School Services (CYSS)- CDC, SAC, YC, Youth Sports and Fitness 46

The CDC Building 505 is open Monday-Friday 07:00-18:00 Religious Services and offers full day programs for children 6 weeks to 6 The HQ JFCBS International Chapel Centre is in building years old. Part day preschool is offered for children 3 to H-405. It has three chapels and endeavors to cater for all 5 years old as well as a before and after school program Christian denominations. Regular Sunday services and for IY1 and IY2 students. Hourly care is also available for sponsorassociated groups are available. children in this age group. SAC offers before and after school care for children in IY4-M1. Before school care is British Office: open from 07:00-09:00 and after school care is from HQ JFCBS ext. 2959/2804 15:30- 18:00. SAC provides care 07:00-18:00 on school out days. The Youth Center (YC) Building 603 is open to all German Office: registered youth in 6th – 12th grade. The Youth Sports and Protestant: HQ JFCBS ext. 2422/2912 Fitness Program offer a variety of individual and team Roman Catholic: HQ JFCBS ext. 3101/2909 sports for children and youth 3 yrs-18 yrs. To register for all CYSS Programs call or stop by Parent Central Services Netherlands Office: Building 505, Ext 4192. Open to all NATO and US ID Card HQ JFCBS ext. 3125 holders. United States Office: HQ JFCBS ext. 2940 Beauty is nothing without brains Mercedes-Benz Intelligent Drive - test drive now!

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form must include all eligible insurance policyholders Medical Services in and has to be brought to the nearest local Netherlands Health Insurance Provider: CZ/Central Ziekenfonds: the Netherlands Wilhelminastraat 39, 6131 KM Sittard, tel: in general: 046-4595656 / accounting clerk: 046-4595038.

The Netherlands Health Insurance will register the person and give a Health Insurance Card to each insurance policyholder. With the above-mentioned Health Insurance Card all costs of Primary Health Care will be covered. Excluded from the services are Dental Care and Physical Therapy. Dependants of German soldiers that are not insured in an obligative health insurance will have to pay cash and are refunded by their government afterwards.

Dependants 18 or older, attending school, apprenticeship, or unemployed have to join the Netherlands Health Insurance at their own cost. The E-106 standard form of the home Nation will Health Insurance not cover them. In case of any employment in the Netherlands A long-term assignment abroad can have a big influence on a mandatory membership in the Netherlands Health Insurance your Health Insurance in the home country. Reimbursement is a legal requirement. Furthermore European Health Insurance for medical treatment will probably change or the contract Providers offer a European Health Insurance Card (EHIC) that is between the contractual partners might even come to an end, provided for travelling through European Countries. It covers if special arrangements were not made before the start of the though emergency care only. Each TCN has probably made assignment. Therefore every soldier/employee of HQ JFCBS arrangements with several European countries and such cases should talk to his Health Insurance Provider to clarify the should be discussed with the Health Care Provider of the home conditions of the contract regarding the coverage of medical country as well, before starting a “private journey”. costs, for themselves and family members. Even if arrangements were made between the sending Nation It is also recommended to talk to the national Health Care and the Nation people are travelling in, in some cases they Authorities of their home country regarding this before will be charged in cash. This fact should be discussed with the moving into the Netherlands. The costs for “inpatient National Health Care Authorities of the home country, as well. treatment” should be discussed and fully understood. There is also a big difference between the Nations in the For all European Nations some guidelines for Social total costs covered. Additional temporary insurance might Security (medical matters) do exist, which are in effect be recommended depending on what is covered and what for the Troop Contributing Nations (TCN). All personnel responsibility falls on the individual service member. should contact their National Medical Centre, if available, to ensure that they are registered appropriately. Once British Medical Services at HQ JFCBS again, soldiers and employees of HQ JFCBS, coming from Medical: European Union countries, should seek to gain all the British Medical Centre information and regulations about reimbursement for POC: Flight Sergeant Pierre medical costs from their government. Dependents of Tel: 045-526-3246 soldiers and employees of the HQ JFCBS, coming from EU Dental: Countries, have to apply for an E-106 - standard form from British Dental Centre their national Health Insurance Provider. This standard POC: Corporal O’Brien 51

Tel: 045-526-2293 life threatening, it is mandatory that patients first contact a Emergency and after hours care is to be provided at local general practitioner. You can find local general practitioners hospitals. by using the www.goudengids.nl website, searching for: artsen-huisartsen. You can search using your postcode on Dutch Medical Services at HQ JFCBS www.artsenzorg.nl. You are strongly advised to get in contact Medical: with a general practitioner in the vicinity of your home in the Dutch Medical Centre (H-308) Netherlands soon after your arrival. In case of a serious accident 08:00 – 12:00 and 13:00-17:00 or life threatening medical emergency call 112 for an ambulance. Tel: 045-526-2996 (during lunch and coffee break only for emergencies 045-526-2323) Weekends and Dutch holidays (24 hours a day): German Medical Services at HQ JFCBS At the weekend, on Dutch holidays and after work from Address: Brunssum, 17:00 till 08:00 hours the medical emergency service Akerstraat 57 should be used for sickness and minor diseases when Physician Orderly Room: tel. 045-526-2330/2363 the local general practitioner can not be reached. In the Dentist Orderly Room: tel. 045-526-3147 region of Limburg there are three points of contact in The German physician is responsible for German military charge, depending on where you live: Heerlen, Sittard personnel only. The German Dentist has permission to treat and Maastricht. They are located directly in the hospital soldiers and their dependants, if capacity allows him to do so. or in a building right next to the hospital. At these places The service of the German Dentist is not free of charge for other you will always find a general practitioner, who will nations or any dependants. decide what follow up strategy might be useful in your case. US Medical Services at HQ JFCBS Medical care for US personnel is provided at Geilenkirchen Southeast Limburg Night Care Heerlen: NATO AB, Germany. You can register to book medical Southeast Limburg Night Care Heerlen: appointments online by visiting www.tricareonline.com, or you situated in SEVAGRAM Clinic, building Plataan. can call the appointment line at +49(0)2451-99-3200. Address : Henri Dunanstraat 3, 6419 PC Heerlen. Tel. 045-577 88 44. Dental Services: Southwest Limburg - Huisartsenpost Maastricht: Please visit www.tricaredentalprogram.com for more Address: P. Debyelaan 25, information, or call the Dental Clinic at +49(0)2451-99-3535. 6229 HX Maastricht (at the hospital Academisch Medisch Centrum Maastricht) US Military TRICARE: Tel. 043-3877777 For more information, please call the TRICARE Service Center at +49(0)2451-99-3400, or visit the website at www.europe.tricare. Sittard - Huisartsendienst Westelijke Mijnstreek: osd.mil Address: Dr. H. van der Hoffplein 1, 6162 BG Sittard-Geleen Nurse Advice Line: 00800-4759-2330 (at the hospital Orbis Medisch centrum, next to the First Aid) Open 24/7, including holidays Tel. 046-4009925

Dutch Medical Services/artsen, Pharmacy / apotheken in the huisartsen Netherlands In the Netherlands your general practitioner will guide you Information about the local pharmacies can be found in the through the Health Care System. They will decide whether you Gouden Gids (www.goudengids.nl). Just select the region need to go to hospital or to a specialist. In cases, which are not you live in and on the map shown in the Internet will direct Diplomatic Sales

Sheer keram.nl Driving Pleasure

52

you to the pharmacy, which is “on call”. They will give further Youth Health Centre for children 4+ information when you call them during working hours: GGD Herleen 045-8506666 Telephone 045-5741004. Address: Henri Dunantstraat 5, Heerlen 6419 PC Hospitals in Germany (close to HQ JFCBS) Further information will be available on the Internet: www. In case you have or want to use German medical facilities, the dassenburchtapotheek.nl following options are open to you: Geilenkirchen Midwives / vroedvrouwen in the Address: St. Elisabeth-Krankenhaus, Netherlands Martin-Heyden-Str. 32, 52511 Geilenkirchen, tel.0049-2451-622-0 Midwives, nurses and physicians will provide every necessary Areas of expertise: internal specialist, surgery, emergency support to you and your families. Midwives in the Netherlands surgery and orthopedics, ear-nose and throat, anesthesia and are well known for their professionalism. They work closely intensive care with general practitioners, gynecologists and hospitals. Heinsberg Address: Städtisches Krankenhaus Heinsberg, Physical Therapy / Fysiotherapeuten in the Auf dem Brand 1, 52525 Heinsberg, tel.0049-2452-188-0 Netherlands Areas of expertise: internal specialist, surgery, emergency Information about Physical Therapists can be found in the surgery, gynecology and midwifery, anesthesia and intensive Gouden Gids (www.goudengids.nl). Just select the region you care. Ear-nose, throat and ophthalmology/eye surgery only on call. live in and there will be a map shown in the Internet that will Aachen: direct you to the location. Address: Uniklinikum der RWTH, Pauwelstr. 30, 52074 Aachen University hospital with all areas of expertise, tel. 0049-241-800 Dentist: Admission to hospital on weekdays: It is recommended to talk to your national Medical Health Care From 08:00 to 16:00: each hospital in Aachen! Provider about the coverage of the costs before getting dental From 16:00 to 08:00 treatment. Monday: Luisenhospital, Boxgraben 99, Dentist De Vries tel: 0049-241- 4140 Akerstraat 91, Tuesday: Universitätsklinikum, 6417 BK Heerlen Pauwelstraße 30, Tel: 045-5714552 tel: 0049- 241- 800 JOY IS CALLING. Wednesday: St. Franziskus Krankenhaus, Dentist Schoffelen Morillenhang 27, The BMW Internatonial Diplomatic Sales Programme is a unique service designed especially for diplomats and members of international organisations. Our goal is to make the ownership experience of our vehicles a convenient, Op de Vaart 9 tel: 0049-241- 75010 trouble-free and rewarding experience. We offer you individual advice from our sales representatives: our experience 6444 AH Brunssum Thursday: Marienhospital, means that we can take good care of all your enquiries and formalities relating to the purchase of your BMW, from Tel: 045-5252797 Zeise 4, the selection and ordering of the vehicle, to export, shipping and other administrative matters, however straightforward or complicated your tax-free requirements may be. tel: 0049- 241- 60060 Dentist Veugen Friday: Universitätsklinikum, Pauwelstraße30, Keram has a highly-qualified workforce with motivated and professional employees, who can take care of all your wishes. Pastoor Habetsstraat 63A tel: 0049- 241- 800 We will take care of everything, so you can take care of your family and make yourself at home in your new country. 6217 KL Maastricht Tel: 043-3431339 Admission to hospital on weekend: 1st week: Luisenhospital Consultation office for children 0-4 2nd week: St. Franziskus-Krankenhaus Brunssum 045-5645383 3rd week: Universitätsklinikum Aachen Keram Maastricht Keram Kerkrade Heerlen 045-5635483 4th week: Marienhospital Australiëlaan 30, 6199 AA Maastricht-Airport Kerkradersteenweg 5, 6466 PA Kerkrade Maastricht 06-11874161 5th week: Universitätsklinikum Aachen T (043) 361 85 55 T (045) 545 21 21

Keram Diplomatic Sales A4 V4.indd 1 15-04-14 12:24 Diplomatic Sales

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JOY IS CALLING. The BMW Internatonial Diplomatic Sales Programme is a unique service designed especially for diplomats and members of international organisations. Our goal is to make the ownership experience of our vehicles a convenient, trouble-free and rewarding experience. We offer you individual advice from our sales representatives: our experience means that we can take good care of all your enquiries and formalities relating to the purchase of your BMW, from the selection and ordering of the vehicle, to export, shipping and other administrative matters, however straightforward or complicated your tax-free requirements may be.

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Keram Diplomatic Sales A4 V4.indd 1 15-04-14 12:24 54

AFNORTH International School Brunssum (AIS) provides International Schools private education for pupils from 3 to 18 years of age. We serve the military communities in and around General Brunssum, The Netherlands. Children of HQ JFCBS members attend mainly two international schools. AFNORTH International School in Four nations sponsor the school: Canada, Germany, Brunssum or United World College in Maastricht (located United Kingdom and United States of America. Students about 30 km from the HQ JFCBS). from other nations may be admitted on a tuition-paying basis. The AIS staff is sensitive to both the special needs In Brunssum of our transient student population and the advantages AFNORTH International School inherent in this unique school setting. Parents may select Address: Ferdinand Bolstraat 1 an education in either the English or German language. 6445 EE Brunssum There is also a French first language program available. www.afnorth-is.com AIS is registered and accredited in each owning nation. E-mail: [email protected] The program is regularly inspected by educational Tel.: +31 (0)45 527 8221 authorities from each owning nation. The diplomas Fax: +31 (0)45 527 8233 which our high school students earn are accepted by 55

European and North American universities and colleges. students from more than 40 nationalities. We have welcomed the first 50 boarding students from all over the In Maastricht world in September 2010 and a further 50 in September United World College Maastricht 2011. Address: Nijverheidsweg 25 United World College Maastricht (UWC Maastricht) is 6277 AL Maastricht, the thirteenth member of the United World Colleges Postal Address: family. Its foundation is the result of the enthusiasm PO Box 1187 and commitment of UWC National Committees in the 6201 BD Maastricht, Netherlands, Belgium, Luxembourg and Germany. Many http://www.uwc-maastricht.com/ of these Committee members are former UWC students Tel.: +31 (0)43 367 4666 from various countries. Together with many other Fax: +31 (0) 43 367 0809 supporters they are responsible for this exciting new project in the heart of Europe. UWC Maastricht opened in September 2009, and comprises the International Department of For admissions/first contact: Joppenhof Primary School and the International School [email protected] of Maastricht (Secondary) and caters to around 600 [email protected] EXPAT? ASK KASIA FOR A DUTCH BANK ACCOUNT WITH SERVICES AND SUPPORT IN ENGLISH. Our International Client Desk welcomes you.

“Hi, my name is Kasia. I’m an expert in expats. So I know what you’re going through. New environment. New job. New banking products. My multilingual colleagues at our offi ce in Brunssum and I are specialised in advising and serving you! At abnamro.nl/expat you’ll fi nd more information and the Mobile Banking app in English. You’re always welcome!”

The office is located at: Raadhuisstraat 1, 6444 AA Brunssum Email: [email protected]

ABN_Adv_KASIA_Brunssum_210x297_WT.indd 1 14-03-14 10:48 57

• Items designed to be permanently attached to Shopping & Bank Info immovable property i.e fixtures and fittings.

B&S Central Store - Tax Free Retail at the Base Car servicing (car parts are tax-free, if item exceeds 46 Whether you shop for price, quality, convenience or a Euro). To participate in the scheme, local traders have to specific item, we hope that most of your needs can be met possess a license. at the B&S Central Store tax free retail shop. The HQ JFCBS Support Group publishes a booklet, which The shop is located within the Hendrik Camp in building lists all licensed traders under at least 28 different 604, which is near the swimming pool. The shop headings. The booklet explains how the scheme works offers a wide range of tobacco, spirits, wine, beer, soft in more detail. Copies can be obtained from the Pass drinks, perfumes, cosmetics, toys, sporting equipment, and Permits Office in building H-102. The office is open convenience food, gifts, souvenirs, clothing, footwear, Monday through Friday for tax-free processing (VAT leather goods, watches, electronic equipment, stationary, forms cost 3 Euro each). For more information, call HQ international newspapers, coffee and tea. JFCBS ext. 2319.

The rationed goods section offers a comprehensive Tax free Shopping EU Market: range of tobacco and liquor, which may be purchased by The JFCBS 15-10 tax-free scheme allows entitled personnel presenting a ration card issued by the National Support to purchase, free of value-added tax (VAT/BTW), an Units or a temporary ration card issued by the pass extensive range of goods from traders within the EU and permits office and a valid HQ JFCBS ID card. Dutch community. The goods need to be delivered at the civilian staff members are not permitted to use the entitled person’s host nation address and the entitled shopping centre, due to Dutch tax regulations. Prices are person will need to have the good in possession at his competitive. address in the Netherlands throughout the 3 years or until the end of their tour at JFCBS. For more information EXPAT? ASK KASIA FOR A DUTCH Watch for flyers, which are published on the Internet and and to download a HQ JFCBS Form 619, please, go to our distributed throughout HQ JFCBS. For more information, Community web site: see the shop manager in building H-604 or call ext. 4019. BANK ACCOUNT WITH SERVICES Opening Hours are Monday to Friday: 10:00 to 18:00 and http://www.jfcbs.nato.int/jfcbrunssum-community/page149273854.aspx Saturdays: 10:00 to 15:00. Bank info AND SUPPORT IN ENGLISH. Tax Free Shopping “Downtown” ABN Amro As well as shopping tax-free on base, you can also go Raadhuisstraat 1 “downtown”. This tax scheme allows all HQ JFCBS staff 6444AA Our International Client Desk welcomes you. members, except for Dutch nationals, to buy an extensive Brunssum range of goods from licensed local traders free of value- added tax (BTW). Contact by phone: “Hi, my name is Kasia. I’m an expert in expats. So I know what you’re going through. New environment. New job. For questions: 0900-00 24 New banking products. My multilingual colleagues at our offi ce in Brunssum and I are specialised in advising The scheme covers a wide range of goods, the only (choose option ‚3’ for an English-language menu) and serving you! At abnamro.nl/expat you’ll fi nd more information and the Mobile Banking app in English. government imposed exclusions being: You’re always welcome!” • Food, drink and tobacco goods. All of these can be For complaints: 0800-02 40 712 bought tax-free at the B&S Central Store- Tax free (24hrs per a day, 7 days a week) The office is located at: Raadhuisstraat 1, 6444 AA Brunssum retail shop. Email: [email protected] • Any single item less than 46 Euro, including VAT. This www.abnamro.nl is a limit imposed by the Netherlands government. Other banks : ING BANK, Rabobank International, SNS bank.

ABN_Adv_KASIA_Brunssum_210x297_WT.indd 1 14-03-14 10:48 ®

Dr. med. Julia Reeve, native speaker of the English language and also uent in German and Dutch. So if you need any of these languages to communicate, you‘ll feel quite at home.

We treat both women, men and children during our Chinese Medicine surgery hours. Dr. med. Julia Reeve Gynaecologist & Obstetrician Contact us by phone or e-mail or via our website. Psychotherapist, Sexologist Bioidentical Hormone Therapy We`re looking forward to your visit! TCM (Chinese medicine) Hochstrasse 2 52525 Heinsberg Germany Tel.: +49-2452-91110 or via e-mail see website www.frauenarzt-heinsberg.de 59 Basic Dutch Phrases & Website Links Greetings Etiquette Hello Hallo Please Alstublieft Good day Goedendag Thank you (very much) Dank je/u (zeer) Good evening Goedenavond Excuse me Neem me niet kwalijk Good night Goedenacht I’m sorry, but... Het spijt me, maar... ® Hi Hi/Daag That’s a shame Dat is jammer Good bye Tot ziens May I... ? Mag ik... ? See you soon Tot ziens Numbers General responses 0 Nul Dr. med. Julia Reeve, native speaker of the English language Yes Ja 1 Een No Nee 2 Twee I don’t know Ik weet het niet 3 Drie and also uent in German and Dutch. I think so Dat denk ik 4 Vier I don’t think so Ik denk het niet 5 Vijf So if you need any of these languages to communicate, you‘ll Of course Natuurlijk 6 Zes True Waar 7 Zeven With pleasure Met plezier 8 Acht feel quite at home. 9 Negen Question words 10 Tien Where? Waar? We treat both women, men and children during our Chinese When? Waneer? Days of the week Why? Waarom? Monday maandag What? Wat? Tuesday dinsdag Medicine surgery hours. Who? Wie? Wednesday woensdag Dr. med. Julia Reeve How? Hoe? Thursday donderdag How much/many? Hoeveel? Friday vrijdag Saturday zaterdag Gynaecologist & Obstetrician Sunday zondag Contact us by phone or e-mail or via our website. Psychotherapist, Sexologist Special occasions day dag Congratulations! Gefeliciteerd! morning ochtend Bioidentical Hormone Therapy Happy Birthday! Fijne Verjaardag afternoon middag TCM (Chinese medicine) Happy Christmas! Prettige kerstdagen! evening avond We`re looking forward to your visit! Happy New Year! Gelukkig NieuwJaar! night nacht Happy Easter! Fijne paasdagen! today vandaag Good Luck! Veel geluk tomorrow morgen Hochstrasse 2 Enjoy the meal! Smakelijk eten tonight deze nacht Have a safe journey! Goede reis! yesterday gisteren 52525 Heinsberg Have a good holiday! Prettige vakantie! Germany Take Care! Doe voorzichtig! Tel.: +49-2452-91110 or via e-mail Have a nice day! Een fijne dag verder! see website www.frauenarzt-heinsberg.de

To learn more about HQ JFCBS, go to: www.jfcbs.nato.int/jfcbrunssum.aspx To read the Northern Star Magazine, go to: www.jfcbs.nato.int/jfcbrunssum/Northern-Star.aspx To find more about HQ JFCBS community activities, go to: www.jfcbs.nato.int/jfcbrunssum-community.aspx To take your family for a trip, go to: www.jfcbs.nato.int/jfcbrunssum-community/c100.aspx To download Newcomers Guide, go to: www.jfcbs.nato.int/jfcbrunssum/downloads.aspx To meet HQ JFCBS community, go to: www.facebook.com/jfcbs

Tourist Offices in The Netherlands, Belgium, Germany and France: The Netherlands Board of Tourism www.holland.com Belgian Tourist Office www.belgiumtheplaceto.be German National Tourist Board www.germany.travel The French Government Tourist Office www.franceguide.com 10 May International Children's Festival

23-24 May Summer Event

28 May Hangar Party

12 June E-3A Component Sports Day

5th July Joint American & Canadian Independence Day

August International Football Tournament

September Terry Fox Run

6 September Family Day

Fall Event 26-27 September

Octoberfest 27-28 September

Octoberfest October

Beaujolais Nouveau Tasting November

Christmas Event 21-22 November

Christmas Market December

Charity Night March

Spring Event 20-21 March 10 May International Children's Festival

23-24 May Summer Event

28 May Hangar Party

12 June E-3A Component Sports Day

5th July Joint American & Canadian Independence Day

August International Football Tournament

September Terry Fox Run

6 September Family Day

Fall Event 26-27 September

Octoberfest 27-28 September

Octoberfest October

Beaujolais Nouveau Tasting November

Christmas Event 21-22 November

Christmas Market December

Charity Night March

Spring Event 20-21 March NAEW&C Force E-3A Component Geilenkirchen, Germany We provide: furniture, appliances, kitchenware lighting, linnen, garden furniture

> For more info contact Marc Hul [email protected] • tel.+31 (0)35 542 66 95

IL-advert-2013-A4-nl.indd 1 09/04/14 18:38 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

WELCOME TO NATO AIRBASE GEILENKIRCHEN, We provide: home of the NATO Airborne Early Warning Force E-3A furniture, appliances, kitchenware Component. You are joining a one-of-a-kind organization lighting, linnen, garden furniture comprised of personnel from 15 NATO nations. Working together, our unique team of military and civilian personnel employ the E-3A Airborne Warning and Control System (AWACS) aircraft to provide Airborne Command and Control capability to support the larger objectives of the NATO Alliance.

NATO Airbase Geilenkirchen is a unique airbase – funded, operated and supported by the nations of the E-3A Component. An important step towards an enjoyable assignment is familiarizing yourself with the on-base support facilities as well as the local communities surrounding the base. One special feature of our Component is our partnership with NATO Allied Joint Force Command Brunssum – just across the border in The Netherlands. The proximity of our airbase to that NATO know these places as their home – and would be proud to Headquarters offers all of us access to the facilities which showcase their country to you. I look forward to seeing support NATO personnel in The Netherlands. Combining you make new friendships within our multi-national the E-3A Component’s newcomers guide with that of JFCB community – friendships which I hope will last a lifetime. gives you access to a wealth of information which will help you get started on what I know will be a very enjoyable Success in our multi-national arena comes from the solid assignment for you and your family. foundation of expectations stated in the five simple terms combined in the NATO Code of Conduct. Professionalism, Working in our multi-national unit offers you and your Integrity, Impartiality, Loyalty and Accountability describe family the opportunity to see and experience the culture the standards you should set for yourself and, equally of other nations. Perhaps you have envisioned trips to important, the standards you should expect in your , Berlin, Istanbul, Athens, Oslo, Copenhagen, teammates here in the E-3A Component. I count on this Barcelona, Prague, Rome, Lisbon, Brussels, Warsaw, Code of Conduct every day to ensure the personnel in the Budapest, Bucharest, Washington D.C. or Paris. Being Component are able to conduct our mission in a safe and posted to the E-3A Component offers you and your family reliable manner. the unique opportunity to make friends with families who For thirty years the E-3A Component has demonstrated what is possible through multi-national cooperation under the umbrella of the NATO Alliance, providing a ready, reliable and relevant capability to NATO Commanders. You are now a representative of your country on our team. I welcome you and your family to the NATO AWACS team and wish you a very enjoyable tour here at NATO Airbase Geilenkirchen. > For more info contact Marc Hul [email protected] • tel.+31 (0)35 542 66 95 Major General Andrew M. Mueller, USAAF Commander NAEW&CF E-3A Component

3

IL-advert-2013-A4-nl.indd 1 09/04/14 18:38

NATO E-3A COMPONENT NEWCOMERS’ GUIDE

WELCOME TO GEILENKIRCHEN, a city of 28,000 inhabitants, only a stone’s throw away from the Dutch border. Although Geilenkirchen is placed in the most western part of Germany, it is right in the middle: our city is situated in the heart of the transnational and economically dynamic area, called “Euregio Maas-Rhine”; in direct neighbourhood to the Netherlands, and in the middle of the cultural and scenically charming region between the rivers Maas and Rhine. We, the citizens of Geilenkirchen, feel cosmopolitan and at the same time very attached to our city. It is you, members of the NATO E3A- component and your families, who make Geilenkirchen an exceptionally international place, and we are proud about it. We are pleased to welcome you in Geilenkirchen, and I would like to explain what exactly makes our city so attractive and likeable. nearby Teverener Heath, a unique natural reserve which surrounds the air base. Surrounded mainly by rural countryside, the town has a population of over 28,000. Geilenkirchen owes its As we are proud to be more international than you might traditional key position in the daily life of the surrounding expect from a small town, many of our shop owners, region to its convenient location and easy access. The town doctors, and other service providers – the public officers in centre is surrounded by dozens of well-maintained villages my town hall included – speak English quite well, so that that pride themselves on their cleanliness and are home to communication with the people in Geilenkirchen will not a particularly easy-going lifestyle. Geilenkirchen offers its be a problem. One of our trump cards is the fact that you inhabitants a high standard of living and above average find a remarkable concentration of specialized doctors, leisure time activities. Apart from its excellent shopping a very good hospital and other facilities of the health facilities, Geilenkirchen has the full range of educational economy. institutions and a whole range of social and care institutions - a modern hospital, old people’s homes and As you see, retailers, landlords, estate agents, doctors, nursery schools. Making good use of one’s leisure time is school-directors, and the people at the town hall are hardly a problem here, with sport centres and gymnasiums, prepared to welcome you with a smile and offer their swimming baths, both indoor and outdoor tennis facilities, services. But, actually, it is your neighbours and all indoor riding, gliding and model aeroplane aerodromes the inhabitants of Geilenkirchen who welcome you, and numerous recreational and sports grounds round off warmhearted, open-minded, and – you wouldn’t expect it, the options. If you are interested in sports together with but it’s typical for the region - humorous. people from Geilenkirchen and find new friends, you might I invite you to discover more about Geilenkirchen in like to join one of the many sport clubs and fitness centres. English on www.geilenkirchen.de . Have a good time in Geilenkirchen! Those in search of peace and quiet will find the town in the valley of the River Wurm - nestled between hidden castles Best regards and stately homes, old water-powered mills and impressive Thomas Fiedler farm houses - the ideal choice. A particular attraction is the Mayor

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Culpeck Insurance GmbH Haihover Strasse 11 4 person guesthouse for rent (opposite train/bus station) 52511 Geilenkirchen Tel: 0049-2451-2983 fully equipped Fax: 0049-2451-71129 two bedrooms Email: [email protected] garden Opening times free internet Mo-Thurs 09:00 – 16:00 free satellite tv Fridays 09:00 – 15:00 for more information and reservations, please call +49 (0)2454 - 7660 Im Heggen 7, 52538 Gangelt-Langbroich www.culpeck.com E-mail: [email protected] / Internet: www.guesthousehissel.sitew.de NATO E-3A COMPONENT NEWCOMERS’ GUIDE Table of Contents 1 2 5 9 Nato Air Base Geilenkirchen 28 National Matters 42 Base activities 9 Location 28 In-processing 42 Medical facilities 10 Weather Identification Billeting 11 Access to the Component 29 Mail - official and personal 43 Dining facility / club Driving on base 30 Leave / vacation 44 Sport / recreation programes Work Holidays Fitness 12 Mission and organisations German holidays and celebrations 46 Library 14 Key historical dates Chapel / religious activities 15 Component organisation Operations Wing 47 Services 16 Logistics Wing 3 48 NATEX 17 Training Wing 33 Housing 18 Information Technology Wing 33 Finding a home 19 Headquarters Billeting section 6 Command Group 34 Rent 52 Children Office of transformation Utilities Child development centre Base Support Division Heating Schools 20 A1 Personnel Division Water and sewage International youth activities (IYA) 21 A3 OPS Deployment Planning Garbage 53 Base map Division 35 Telephone A4 Infrastructure Division Utilities in the Netherlands A5 Requirements Division Garbage 7 A7 Exercises and Training Division 54 Local area A8 Budget & Finance Division 22 Public Affairs Office 54 Currency Legal Advisor’s Office 4 55 Value added tax 23 Safety Division 38 Privately owned motor vehicles Markets 24 Standardisation & Evaluation 38 Transportation Markets in the Netherlands Division (CSE) Vehicle registration in Germany 56 Markets in Germany Useful phone numbers 39 Parking Aachen 25 NATO grading system If involved in a car accident 57 Rheinland Cathedrals and castles on the Rhine COLOPHON Koblenz The Newcomers’ Guide is an authorized, unofficial publication, published under exclusive written 58 Colonia Agrippina (Cologne / Köln) agreement with the NAEW&CF E-3A Component and NATO JFC Brunssum by ‘t Swarte Schaap, in co-operation with and at no cost to NATO. Opinions herein do not necessarily reflect the official Further away views of, or endorsement by, the North Atlantic Treaty Organization. The appearance of advertising 59 Useful German and Dutch phrases in this publication, including inserts or supplements, does not constitute an endorsement by NATO of the products or services advertised. To place an advertisement in the Newcomers’ Guide, please call 60 Activity calendar ’t Swarte Schaap and ask for Rob Schaap, Sint Franciscusweg 36-3, 6417 BD Heerlen, The Netherlands, telephone: +31 (0)45 - 5716116, or e-mail: [email protected]. Editorial work by the Public Affairs Offices of NATO JFC Brunssum and NAEW&CF E-3A Component.

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CLA Class Coupe 5-seater, 4-door CLA 180(2) Purchasing price without VAT: 24.350,- € 19% discount at diplomatic status Purchasing price at diplomatic status: 19.723,-€* (2) Fuel consumption in town / out of town / combined: 7.4 / 4.3 / 5.4 *excluding destination charge.

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Theo Bähr GmbH · Heinsberger Str. 76 · 52511 Geilenkirchen Tel. 02451/9845-0 · Fax 02451/7044 Bähr GmbH & Co. KG · Roermonder Str. 37 · 52134 Herzogenrath-Kohlscheid Tel. 02407/578-0 · Fax 02407/578-88 [email protected], www.mercedes-baehr.de Beauty is nothing without brains NATO E-3A COMPONENT NEWCOMERS’ GUIDE 1 Mercedes-Benz Intelligent Drive - test drive now! NATO Air Base Geilenkirchen A Class Sedan 5-seater, 5-door A 180(1) Purchasing price without VAT: 20.450,- € 19% discount at diplomatic status Purchasing price at diplomatic status: 16.564,-€* (1) Fuel consumption in town / out of town / combined: 7.5 / 4.3 / 5.5 *excluding destination charge.

LOCATION CLA Class Coupe 30 kilometers from the Component. Liège, the centre of HEINSBERG 5-seater, 4-door CLA 180(2) Purchasing price without VAT: 24.350,- € Germany French-speaking Belgium, lies about 50 km southwest of 19% discount at diplomatic status THE LAND OF NORDRHEIN-WESTFALEN Purchasing price at diplomatic status: SITTARD GANGELT NATO E-3A the Component.

Belgium COMPONENT THE PROVINCE OF LIMBURG GELEEN SCHINVELD GEILENKIRCHEN TEVEREN 0 km 19.723,-€* BEEK BRUNSSUM 1 (2) Fuel consumption in town / out of town / combined: BACH-PALENBERG The E-3A Comonent is located only a 10-minute from 7.4 / 4.3 / 5.4 *excluding destination charge. HOENSBROEK BAESWEILER LANDGRAAF the Dutch border, a 30-minute drive from Belgium and HEERLEN KERKRADE ALSDORF another two hours from the French border. Some of the The Netherlands HERZOGENRATH THE PROVINCE OF LIMBURG MAASTRICHT major western European cities are within a couple of hours E Class Sedan AACHEN WRSELEN ESCHWEILER drive: Brussels, 200 km; Luxembourg, 180 km; Paris, 410 5-seater, 4-door E 200 CDI(3) Purchasing price without VAT: 33.975,- € NATO Air Base Geilenkirchen is situated four km; Amsterdam, 190 km; Rotterdam, 200 km; and Bonn, 19% discount at diplomatic status Purchasing price at diplomatic status: kilometers west of the city of Geilenkirchen, which has 100 km. Also the world-famous wine-growing Rhein and 27.519,-€* a population of about 28,000 people (Jan. 2013). This Mosel Valleys are only a two-hour drive from Geilenkirchen. (3) Fuel consumption in town / out of town / combined: is in the most western part of the Federal Republic of 5.8 / 4.2 / 4.8 *excluding destination charge. HAMBURG

Germany, adjacent to the Netherlands border. NATO Air Base 500 km AMSTERDAM BERLIN Geilenkirchen is home to NATO’s E-3A Component and is 190 km 600 km DÜSSELDORF Switch to a Mercedes-Benz now and save at extra attractive conditions. often referred to as “the Component”. 70 km 200 km 70 km More security and more comfort: Experience Intelligent Drive - our innova- Geilenkirchen is only 25 km north of Aachen and 70 BRUSSELS COLOGNE tive assistance system. Simply visit our sales points or make an appoint- 25 km ment for a test drive. Our sales team is looking forward to your call or visit. km west of Köln. The town of Brunssum, the Netherlands, 250 km 180 km AACHEN lies 8 km west of the base and is the location of Joint Force LUXEMBURG 410 km

400 km Command (JFC) Headquarters Brunssum. Maastricht, PARIS 650 km an ancient Dutch city, lies along the Maas River about STUTTGART Theo Bähr GmbH · Heinsberger Str. 76 · 52511 Geilenkirchen MUNICH Tel. 02451/9845-0 · Fax 02451/7044 Bähr GmbH & Co. KG · Roermonder Str. 37 · 52134 Herzogenrath-Kohlscheid 9 Tel. 02407/578-0 · Fax 02407/578-88 [email protected], www.mercedes-baehr.de NATO E-3A COMPONENT NEWCOMERS’ GUIDE

Partly cloudy to cloudy skies are common with most cloudiness between October and March. During this period, frequent storms, originating in the North Atlantic, bring gusty westerly winds and periods of wet weather. There are also periods of heavy fog and possible black ice on the roads. During mid-winter, around January and February, northeasterly winds may prevail bringing temperatures below 0 degrees Celsius from Siberia (Russia) to Western Europe and Geilenkirchen. Except for winter storms, winds are generally around 10 knots from the southwest to west. Most thunderstorms occur during the summer, averaging five to seven days per month. The greatest amount of annual precipitation is also received during this time. Precipitation occurs on an average of six to eight days WEATHER a month throughout the year, with annual totals averaging Geilenkirchen has a cool, maritime climate, 769 mm (30.3 in). Most of the precipitation is rain, with influenced by moisture-laden winds from the Atlantic snow occurring less than 20 days per year. Despite its Ocean, sweeping across the lowlands of Belgium and the northerly location, Geilenkirchen has a relatively mild Netherlands. climate.

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ACCESS TO THE COMPONENT objects of a political nature in any language are prohibited NATO Air Base Geilenkirchen maintains a 100% ID on the Component. check at all times. All military and civilian Component members and their family members are issued E-3A The IMP runs a point system for traffic violations on base. Component ID cards or entry passes (depending on their Drivers who accumulate a certain number of points within status). Holders of a NATO member-nation military ID card a prescribed period of time will lose their base driving can enter the base without a pass from the Visitor Pass privileges for 14 days to 12 months. There is also a parking Office. However, a temporary parking permit is required. violation system. If drivers accumulate three parking The parking permit has to be displayed visibly in the vehicle violations or more within a year, base driving privileges while on base. Access can be denied if an individual does may be withdrawn for one to three months. not have an ID card. Domestic animals (dogs, cats, etc.) are only allowed on the Component for brief periods of time, WORK (PERSONNEL) provided they are on a leash and under the immediate The working language at the Component is English, control of the owner. although many languages may be heard. Working/office hours are based on a five-day week from 0800 to 1700, DRIVING ON BASE including a 30-minute lunch break, Monday through German traffic rules apply on NATO Air Base Thursday. Friday 0800 to 1430. However, some activities Geilenkirchen. The speed limit on base is 35 km/h unless operate extended hours, and also in shifts around the clock. otherwise posted. The traffic rules are the same as those throughout Germany, including yielding to the right at There are additional duties and privileges, such as unmarked intersections. Stickers, tags, plates, or other tax-free purchases, covered under the “Agreement between the Parties of the North Atlantic Treaty regarding the status of their Forces” signed in 1951. These privileges are also covered under the “Protocol on the Status of International Military Headquarters, set up pursuant to the North Atlantic Treaty” from 1952 and the “Supplementing Agreements” of March 1967 and the latest supplement of March 1993.

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MISSION AND ORGANISATIONS During the early 1970s, NATO’s major commanders co-located with the Supreme Headquarters Allied Powers conducted a series of studies to determine the potential Europe (SHAPE), Belgium. The NAEW&CF is commanded contribution an airborne early warning force could make by an Air Force major general, and the post rotates between to the Alliance’s defensive capability. The studies identified the United States and Germany. certain deficiencies in NATO’s air defence system and The deputy force commander’s post is filled by a British confirmed introduction of airborne early warning (AEW) commodore. The staff totals approximately 70 personnel. aircraft as a solution. The NAEW&CF Command was granted full status Various AEW systems were considered before NATO as a NATO Headquarters by NATO’s Defence Planning selected the E-3A aircraft. As a result, the Alliance Committee on 17 October 1980. Flying operations began in established the NATO AWACS Program Management February 1982 with the delivery of the first E-3A aircraft. Organisation (NAPMO) and an executive agency (NAPMA), The Component was officially activated on 28 June 1982 to plan and organise the acquisition of 18 E-3A aircraft, and reached “Full Operational Capability” by the end of the necessary infrastructure and other related matters. 1988. The mission is to provide full spectrum air battle The NATO Airborne Early Warning Force Command management to support effect-based operations worldwide was created in January 1980 and the headquarters is for nominated NATO Commanders.

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In 1999, the Force officially changed its name to the Sixteen of NATO’s 28 member nations are financial NATO Airborne Early Warning and Control Force to better partners in the program and 15 provide personnel. While reflect the evolving capabilities and roles of the NATO E-3A Luxembourg is a financial contributor, it does not provide fleet. The executive agent for the NAEW&C operations is the the command with personnel; however, all E-3A aircraft are Supreme Allied Commander Europe (SACEUR), also one of registered under the Luxembourg flag. the Command’s primary “customers”. The NATO E-3A aircraft are flown by integrated The NAEW&C mixed force consists of two operational multinational crews from 15 nations: Belgium, elements (Components): the NATO E-3A Component with Czech Republic, Denmark, Germany, Greece, Hungary, 17 NATO E-3A aircraft and a second component, No. 8 Italy, the Netherlands, Norway, Poland, Portugal, Romania, (Airborne Early Warning) Squadron of the British Royal Air Spain, Turkey and the United States. The E-3A Component’s Force (RAF) at RAF Waddington, Lincolnshire, the United main operating base is NATO Air Base Geilenkirchen, Kingdom, with 7 E-3D aircraft. Germany. This is NATO’s first multinational operational The E-3D Component became operational on 1 July 1992 flying unit. and operates exclusively with RAF members. The French fly their own AEW fleet of 4 E-3Fs from Avord, France.

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KEY HISTORICAL DATES REGARDING FLYING OPERATIONS AT GEILENKIRCHEN

1932 - 1937 Germany’s Lufthansa landings.

1951 British Royal Air Force begins construction of RAF Station Geilenkirchen

May 1953 Base is officially opened.

Jan 1968 RAF Station Geilenkirchen closes with the ending of flying operations.

Mar 1968 The Air Base is turned over to the German Air Force.

Aug 1968 German Missile Wing Number 2 arrives as the new base occupant.

1978 NATO decides to buy and operate AWACS aircraft.

1980 Construction programme begins to prepare for the NATO AWACS. NATO Airborne Early Warning Force is established.

1981 German Missile Wing 2 moves to Niederheid Selfkant Kaserne.

Feb 1982 The first E-3A arrives at NATO Air Base Geilenkirchen.

May 1985 The last of 18 E-3A aircraft arrives on base.

1988 The first Trainer Cargo Aircraft (TCA) is delivered to the Component.

Dec 1989 The final TCA is received.

Dec 2011 End of TCA era.

Jan 2012 TNT services start.

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COMPONENT ORGANISATION OPERATIONS WING (OW) The Component consists of five main functional areas: the Operations Wing, Logistics Wing, Training Wing, Information Technology Wing and Headquarters. The position of the Component Commander alternates between a German and American brigadier general. The Deputy Component Commander is a Dutch Colonel’s position and the Chief of Staff a German Colonel’s position. The Operations Wing is commanded by a Italian colonel; the Logistics Wing, by an American colonel; the Training Wing, by an Italian colonel; the Information The Operations Wing is responsible for the Technology Wing, by a Spanish colonel. The number of Component’s flying mission. The OW accomplishes it Component personnel positions is roughly 1,900. employing 17 E-3A AWACS aircraft. The OW team of The overall number of personnel on base is about 2,900 dedicated professionals are trained to perform a variety consisting of multinational military and civilian personnel, of missions, ranging from peacetime missions to wartime supporting elements and contractors. operations as part of the NATO Response Force. Seventeen E-3A aircraft are assigned to the Component. Normally only a portion of the E-3As are at The Italian OW Commander acts as the Senior NATO Air Base Geilenkirchen at any given time. National Representative for the Italian contingent to the The remainder of the aircraft deploy to the Component’s Component. Forward Operating Bases in Aktion, Greece; Trapani, Italy; and Konya, Turkey; and its Forward Operating The OW consists of a headquarters staff, three divisions Location at Oerland, Norway or other airfields. Each of the and three flying squadrons. The three E-3A squadrons are forward facilities is located on a national installation; the led by lieutenant colonels. Squadron One is commanded Component has about 20 personnel at each site. Although by an American; Squadron Two by an Italian; Squadron they are NATO personnel assigned to the Component, all of Three by a German. them are from the respective host nations. Thirty multinational aircrews from 15 of NATO’s 28 The OW has participated in many milestone nations are assigned to the Component’s three operational operations. During the final decade of the Cold War, the E-3A squadrons. The Training Wing has a flying squadron E-3A played an important role in the defense of NATO, as well, the Aircrew Training Squadron. and it was clear that the international crew concept was essential to the Alliance. After the Cold war ended, the OW continued to make history with their participation in the

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Yugoslavia crisis. In 1993, Operations Sharp Guard and LOGISTICS WING (LW) Deny Flight proved that the Component was an important contributor to NATO operations. As the new century began, NATO AWACS was there again for Operation Eagle Assist following the terrorist attacks in the U.S. on 11 September 2001. At the end of 2009, NATO AWACS began to assist in NATO’s Operation Active Endeavour, a continuous operation monitoring the Mediterranean Sea for terrorism and piracy.

At the start of 2011 NATO AWACS began Operation Afghan More than just an organization symbolic Assist, flying missions over Afghanistan in support of ISAF of the unified determination of NATO member states, the operations. E-3A Component is an operational unit, which provides Shortly afterwards, Operation Unified Protector was a genuine and measurable service in support of Western launched to enforce the no-fly-zone and arms embargo security and freedom. The Logistics Wing serves as the imposed on Libya, and to protect Libyan civilians. pillar of this collective effort. The unit’s mission is to The Component also provides security support to important provide unparalleled supply and maintenance support to events like NATO Summits, heads of state visits throughout the Component and supporting organisations to ensure the Europe, and more. Through it all, the Operations Wing rapid mobilisation of NATO AWACS. The bottom line is the has been ready to serve. It will undoubtedly continue to Logistic Wing keeps the E-3As flying. carry NATO’s torch in the future. Quaerimus! Vigilance!

Coniuncti in Opere! The LW commander is a U.S. Air Force colonel, also serves as the Senior National Representative for the United States at the Component.

LW is comprised of the following divisions: Logistics Management, Maintenance Control, Maintenance Quality Assurance, Training Management and the PILS Programme. The unit also has the Aircraft Maintenance, Electronics Maintenance and Supply Squadrons.

The LW’s Aircraft Maintenance Squadron serves as the heart of the maintenance complex. Squadron personnel work two to three shifts in all types of weather.

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The Electronics Maintenance Squadron provides No matter what there professional background is, every two shift operations to maintain the aircraft flight avionics, potential NATO E-3A crew member is initially trained by mission systems, complex radar and communications the TW’s Aircraft Training Squadron to complete Basic systems on the E-3A aircraft. Qualification Training (BQT) in his or her crew position. The TW’s Training Development Division administers The Supply Squadron provides the spares, the development, review and update of all training courses equipment, repair parts, consumable items, aircraft fuel related to the NATO E-3A flight and mission crew BQT, and Cargo Movement Capability to satisfy the Component’s Staff Aircrew Training, Upgrade Training and Instructor operational tasks and base support requirements. Training.

Modernization keeps the aircraft up-to-date. And it The Simulator Operations Division maintains, also requires logistics personnel to be trained to do their operates and schedules the Flight Simulator, Mission jobs with the new technology. Simulators, Radar Simulator and Cockpit Procedures Trainer, in order to assist the TW and OW in Basic, Combat TRAINING WING (TW) Ready and Continuation Training. Simulation is a significant tool for the accomplishment of the TW mission and serves as a fundamental foundation for readying Component aircrews to carry out normal procedures and apply corrective actions to any emergency scenario, which otherwise could not be trained in flight.

The Training Wing serves as the central point of training for all Component aircrew personnel. The unit is comprised of an Administrative Support Group, two divisions and one squadron. An Italian Air Force Colonel commands the wing. The TW leader also serves as the Senior National Representative of Italy to the Component.

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INFORMATION TECHNOLOGY WING The IW’s Operational Sensor Software Division (IW) manages the development and maintenance of the Surveillance Radar software and Electronic Support Measures (passive detection) software on the E-3A aircraft, as well as associated test and diagnostic equipment.

The User Domain CIS Division provides direct mission and contingency support on-board and post- mission data, mission planning and data analysis, as well as supporting software maintenance facilities, local area

Established in October 2003, the Information network and the Internet. Technology Wing’s mission is to design, develop, implement and maintain all data systems for the The Management and Facility Support Division Component including the forward operating bases/ performs software development and maintenance for forward operating location, both on and off the aircraft user-specific (MIS) software, offering general information and to provide software-related mission support for NATO services to Component users and integrating and operations. customising Commercial Off-The-Shelf (COTS) software packages.

Commanded by a Spanish Air Force colonel, the IW consists of four staff offices Resource, Service, INFOSEC Last, but not least, the IW’s Network Domain Ops Planning and Administrative Support and the Mission and IT Security Division administers the operation Systems Engineering Division and the Communications and maintenance of E-3A ground communication and and Information Systems Squadron. The IW commander all Information Security (INFOSEC) concerns related also holds the position of Senior National Representative with Communications Security (COMSEC), security of for Spain to the Component. information (document/media security) and Computer Security (COMPUSEC).

The Operational Programming Division is responsible for the efficient and effective maintenance In addition, the IW team maintains professional (both in-house and contracted) and user assistance of contacts with software Contractors, the research and operational software including E-3A airborne operational development community, the NAEW&CF Command on central mission system software and databases, related system development and other national E-3 fleets and NATO software for equipment sustainability, related ground ground environment software maintenance organizations. support software, etc.

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HEADQUARTERS Facilitator Training, Project Management Training and Facilitator support for Value Stream Analysis (VSA) events (analyze current process, identify root causes for problems, identify possible process improvements, develop action plan).

BASE SUPPORT DIVISION The Base Support Division provides a wide range and variety of services to all organizational elements and personnel. The Division comprises an Administrative Services Section, the Language Services Office, as well as COMMAND GROUP the Medical, Security, Services and Motorpool Branches. The Command Group consists of the Commander and Deputy Commander and the Chief of Staff whom receive To meet the needs of its multinational team, support from their executive and administrative offices. the Component requires standardized administrative processes. The Administrative Services Section controls

The various Headquarters Divisions and Offices assist and monitors these specific functions. Services provided and support the Component’s operational mission. include management of records, documents, publications, forms and mail services. The Section also manages the

OFFICE OF TRANSFORMATION Component’s reproduction facilities and a professional The Office of Transformation (DCOMT) is the photographic, graphics and video studio. primary Component office for process improvement, supported by a network of representatives in the Wings and The Security Branch provides 24/7 base entry, flight HQ Divisions. line, restricted area and base perimeter security control accomplished by a Civil Guard force. The members of the

The office uses Lean methodology which is a process Component’s International Military Police perform law of continuous improvement and a standardized method for enforcement, investigations and Customs duties. Physical, identifying and reducing waste in processes. Lean is based Industrial and ADP Security specialists oversee all pass on three principles: control and ID matters, security clearances, train and - see things from a customer’s perspective educate Divisional Security Officers (DSO) and perform - small empowered teams from the workforce Physical Security inspections of all restricted areas. - a continuous strive for improvement The Force Protection Training Section trains all military and civilian deployable Component members in the

DCOMT provides Lean Awareness Training, Lean procedures and skills required to survive and continue to

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operate in a peacetime to war environment; this involves Location. Additionally, the Branch is responsible for the Individual Deployment Training (IDT) and Individual entire food service operation, including a centralized dining Common Core Skills (ICCS) training. facility (Rotodome), an all-ranks club (E-3A Club) and a Flight Kitchen supporting flight and mission crews. Services It is self-evident that the Component’s international Branch also provides a billeting and housing referral service. environment requires translation of information from various languages. The Language Services Office Finally, the Motorpool Branch administers therefore provides centralized linguistic support, the Component’s extensive vehicle fleet and provides particularly translation from and into the official NATO ground transport for personnel and equipment. It is also languages (English and French), as well as from and into responsible for issuing and monitoring E-3A Component the Host Nation language (German), and also from Dutch Driving Permits. A Special Vehicles Cell supports flight line to English. Linguistic editing services are also provided. operations at the MOB by performing activities such as snow/ice removal and runway sweeping. The Branch is also The Medical Branch provides a crash crew medical responsible for vehicle maintenance and the support of all response capability during MOB airfield hours of operation. Component vehicles. It also provides emergency medical and dental care for all on-base personnel, conducts flight physical examinations A1 PERSONNEL DIVISION and performs immunizations required for Component The Personnel Division acts as the link between personnel. The Occupational Health Officer conducts nations and all Component elements regarding the overall physical examinations of the Component’s military and international management of authorized military and civilian personnel, as required by Host Nation laws and civilian personnel resources at the MOB, the FOBs and regulations relating to occupational health, industrial the FOL. This includes functions such as “hire & fire” safety and environmental protection. The Branch also runs decisions, re/assignments, tour-extensions, disciplinary a first aid training programme in English and German for actions, and more. This Division is primarily responsible all Component members. for all organizational and manpower issues concerning the approved Peacetime Establishment (PE). The PE The pace of activities at the Component can sometimes is the overall table of authorized posts documenting be very hectic. To offset this, the Services Branch provides nationality, grade, post number, organisational break high-quality on-base leisure facilities. An extensive Morale down and the related statements of functions. These issues and Welfare Activities (MWA) programme is in place at the include changes to single posts, organizational elements, MOB, ranging from sport activities, an International Library, job descriptions and more. The PE is the most important a Thrift Shop and a youth programme, as well as facilities personnel document for the Component. for deployed personnel at the Forward Operating Bases/

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A3 OPS DEPLOYMENT PLANNING A7 EXERCISES AND TRAINING DIVISION DIVISION The OPS Deployment Planning Division (A3) covers The A7 - Exercise & Training Division, is responsible various programs. During crisis situations, it is responsible to the E-3A Component Commander through the Chief to the commander for the management of the Battle Staff. of Staff for coordinating and managing Component-wide It coordinates Component involvement in NATO programs preparations, exercises, and associated activities to ensure like Partnership for Peace and Mediterranean Dialogue. The successful Component execution during Consolidated office conducts site surveys before operations and exercises. Inspections (CI), FOB’s/FOL Technical Support Visits In addition to these support activities, A5 manages planning (TSV) and Tactical/Capability Evaluations (FORCEVAL). for contingency operations including High Visibility Events. A7 also manages the Lessons Learned and Main Issues The office also manages operational and logistics plans. Management Programs.

A4 INFRASTRUCTURE DIVISION This Division is also the point of contact for the FOB/ People frequently visiting the Component find that FOL Commanders. It coordinates and organizes the annual construction projects are continuously in progress to FOB/FOL Commanders Conference and is the Main Issues ensure that the organisation’s infrastructure meets the Management Program (MIMP) Coordinator. standards and requirements stipulated in various Host Nation laws and regulations. The Infrastructure Division A8 BUDGET & FINANCE DIVISION initiates, monitors and controls construction work at The Financial Controller is the principal advisor to the the MOB in Geilenkirchen and at the Component’s three E-3A Component Commander and ultimately responsible forward operating bases and at the one forward operating for the control of all funds on the base and at the FOB’s/ location. It is also responsible for the operability of facilities FOL. In one way or another, you will utilize the services of and installations. The Infrastructure Division also acts A8 via the following branches. as the Component’s focal point for cooperation with the German Garrison Administration and with host nation The Budget and Disbursing Branch prepares construction agencies. and administers the annual “17 Nation funded” budget, disburses all international funds and prepares a financial A5 REQUIREMENTS DIVISION planning document -all of which must be presented to, The Requirements Division is responsible for the defended and approved by the Nations. management and oversight of Component requirements, the execution of the Management Board process, and the The Accounting and Finance Branch accounts Component’s program/project management of weapon for these international funds, manages all incoming and system acquisitions and the modernization programs. outgoing monies and provides fiscal analysis and reports

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to management. The staff also provides credit cards and To support the external audience, PAO maintains the cash to deploying commanders. Additionally as part of Component’s public website: www.e3a.nato.int., which is the branch, the Travel Office administers all NATO travel, available in English, German and Dutch as well as Twitter including researching the most suitable and efficient and Facebook. The Community Relations program transportation and processing of Travel Orders and Travel seeks to develop strengthened ties between our neighbors Claims. and the base. Each year PAO hosts about 4,000 visitors. The office offers a variety of products to support public The Procurement and Contracting Branch education including pamphlets, fact sheets, posters and is responsible for the centralized procurement of all more. equipment and contract services required by Component The PA Office is located in Building 222, room 9, organizations. These staff members are the only authorized 11 and 12 or can be contacted at 02451-63-2486. representatives to execute procurement activities. Email: [email protected]

The Internal Review and Analysis Branch ensures LEGAL ADVISOR’S OFFICE that E-3A Component financial business meets the The Legal Advisor’s Office (LAO), is primarily requirements of the International Board of Auditors for responsible to provide legal advice to the E-3A Component NATO by performing an annual program of scheduled and Commander on a wide range of issues. LAO also works with unscheduled reviews within the Component. SHAPE legal officials on issues that rise beyond the local level. PUBLIC AFFAIRS OFFICE Public Affairs Office (PAO) primary mission is to An important function for the LAO is conducting support communication, on and off base. As NATO’s only negotiations with civilian and military agencies on issues integrated multi-national flying unit, the E-3A Component affecting the E-3A Component. The office also issues often generates media interest. Especially when the NATO recommendations to Component leadership and staff E-3A supports operations and exercises, the media attention ensuring thorough coordination and legal adequacy for all increases. The Component is routinely featured in print and E-3A Component activities. Unlike the legal office on most broadcast media worldwide. national bases, the E-3A Component Legal Office cannot provide many services to individual Component members. PAO maintains the start page of the base’s intranet However, there are some exceptions. For example, LAO portal and provides internal and external media coverage. supports Component members with claims for damages The monthly base newspaper “NATO Skywatch” is designed caused by NATO. Also, time permitting, LAO can offer to provide a broad look at events and activities on base, guidance on issues pertaining to relocation to Germany for ranging from operational to family and social events. non-local Component members.

22 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

SAFETY DIVISION Hazards are present in everything we do, so we must “Safety is a mindset, not luck,” captures the essence work to prevent accidents, protect our personnel, preserve of the accident prevention program administered by the our equipment, and accomplish our mission. Component Safety Division. The Safety Division has overall We should also work to continually improve our attitude responsibility for the management of the Flight Safety, toward safety. Often when we hear the word safety, we focus Ground Safety and Environmental Protection programs on on accidents, a set of rules or regulations, or merely first base. However, the Safety Division, with a staff of only nine, aid. However, the Component’s safety program is better requires the help of every Component member to run an understood as a comprehensive “Loss Control Program”, effective program. which focuses on bringing together elements such as safety leadership from all divisions, training, inspections, accident

How can you adopt a safety mindset? investigations and communication to identify all potential • First, by sharing the safety knowledge that you have loss exposures. The key is identification and action prior to gained through both personal experience and the injury or accident. Safety requires teamwork, and we are all training provided by your military service or civilian team players. background. • Second, by learning and applying the safety concepts, directives, and policies of the E-3A Component. With 16 nations represented in the Component, differences in culture and safety concepts are to be expected. The Safety Division has worked to gather the various national safety directives and legislation into one set of recognized standards to be followed by all Component members. Training in different aspects of this can be expected when you arrive. • Finally, you can gain the “safety mindset” by realizing that each person on the Component is expected to be a safety officer, and also by applying the principles of Risk Management in day-to-day work.

23 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

STANDARDISATION & EVALUATION USEFUL PHONE NUMBERS DIVISION (CSE) The Component has both military and commercial The Standard and Evaluation Division (CSE) is telephone lines. The commercial number for the responsible to the Commander to develop and implement Component switchboard is 63-0, and base extensions are the aircrew standardization and evaluation programme to 63-followed by the on-base extension. ensure the highest possible standard of aircrew proficiency. The area code for Geilenkirchen is 02451. From outside This includes conducting scheduled flight and simulator Germany, dial the country code for Germany (normally evaluations, no-notice evaluations and written testing. +49) and drop the initial “0” from the area code. Implementing the Trend Analysis programme to identify For example, a call to the Italian NSU from outside adverse performance trends and direct corrective action Germany would be: +49-2451-63-2170. is CSE responsibility. CSE conducts Operational Support Programme assessments to validate aircrew training and NATIONAL SUPPORT UNITS ext. represents the NAEW programme at technical reviews. Belgian National Support Unit 2471 Danish National Support Unit 2124 CSE authors, reviews and coordinates operational German National Support Unit 2130 directives on a recurring basis. They also provide subject Greek National Support Unit 2164 matter expertise and guidance on platform related Hungarian National Support Unit 2177 documentations, modifications, safety, operational Italian National Support Unit 2170 efficiency and unit readiness. Netherlands National Support Unit 2180 Norwegian National Support Unit 2186 CSE assists Force Command with developments of Polish National Support Unit 2178 documents and furthermore advises and consults FC on Portuguese National Support Unit 2194 all flight relevant Technical Order issues for the E-3A Romanian National Support Unit Vacant and TCA, controls and monitors Functional Check Flight Spanish National Support Unit 2190 Acceptance flights. It is the advisor to the Commander for Turkish National Support Unit 2196 all authorization issues regarding testing and flights with United States National Support Unit 2210 non-standard configurations.

24 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

NATO GRADING SYSTEM ON BASE FACILITIES ext. Ranks for military members are all very different. Billeting Office (BOQ) 4961 / 4962 It can be confusing, so there is a standardisation agreement Chaplain 2229 between the NATO nations which clearly defines the Civilian Personnel Office 2324 / 2327 relationship between the different national ranks. Command Post 5555 The Component has charts on display with an overview of International Housing Referral Office 4961 the NATO structure of ranks. NATO posts are identified as IMP Desk Sergeant (Routine) 4819 OF, or officer positions, and as OR, other ranks or enlisted Legal Advisor (NATO) 2470 / 2472 positions. NATO civilians also have a ranking system that Military Personnel Office 2300 fits into the overall structure. For comparison see chart E-3A Club 4990 below. Public Affairs Office 2486

Rotodome Dining Hall 4935 NATO Civilian NATO Military

EMERGENCY NUMBERS ext. B-1 OR 1 - OR 2 On Base: B-2 OR 3 - OR 4 Police 2222 B-3 OR 5 - OR 6 Fire Brigade 3333 B-4 OR 7 Medical Emergency 4444 B-5/6 OR 8 - OR 9 A-1 OF 1 Off Base (Civilian services): A-2 OF 2 Police / Fire / Medical 112 A-3 OF 3 A-4 OF 4 A-5 OF 5 A-6/7 OF 6

This comparison, however, is merely a guideline used by SHAPE; it is not official. Within NATO both civilian and military ranks are equivalent. Supervisors may be civilian or military depending on the job descriptions.

25 Welcome to the border triangle Netherlands, Germany and Belgium

Congratulations, you are going to stay in one JFC Brunssum and very close to the NATO Air- of the most wonderful and international regi- base in Teveren (Germany). In our cosy town ons of Europe. To make your first steps here as you will find many different restaurants and easy as possible, we would like to assist you as shops in walking distance. we do this for more than 20 years. Hundreds of newly arrived personnel have appreciated In our Bistro Café Fleur you will always meet the personalized attention we give to every someone to share experiences and to learn resident in our owner managed hotel. That’s more about our region. Our friendly staff because we love to host guests from all over speaks English fluently and will be happy to the world! help you with any questions you may have regarding your future life in our neighbour- At City Hotel and the adjacent apartment hood. Among the amenities we offer free building you will find tailor-made accommo- WI-FI throughout the whole building helps dation for you, your family and your pets until you to stay in contact with your friends and you have found your private home. We offer family all over the world. various short-term fully furnished apartments with hotel service. Our house is located in Don´t hesitate to contact us. We are looking the heart of Geilenkirchen, only 15 km from forward to welcoming you to the City Hotel.

n Exquisite single, double and triple rooms n Studios and suites with kitchenette n Full equipped apartments for 1 to 6 persons n Free WI-FI, satellite tv, direct dial phone, washers and dryers, sauna n Pets welcome! Bistro Café Fleur Breakfast buffet – Lunches – Snacks – Take away meals Opening hours Mon through Thu 7 a.m. – 11 p.m. Fri 7 a.m. – 12 p.m. Sat 8 a.m. – 12 p.m.

Theodor-Heuss-Ring 15 · D-52511 Geilenkirchen, Fon: +49 (0) 2451. 627-0 · Fax: +49 (0) 2451. 627-300 [email protected] www.cityhotel-geilenkirchen.de

NATO E-3A COMPONENT NEWCOMERS’ GUIDE

2 National Matters

IN-PROCESSING When arriving at the Component, there are All newcomers, however, need a valid passport or national certain procedures to follow. identity card, including members of the Component as well • All military personnel will first report to their national as their family members. If family members are too young authorities for national in-processing and the first to have their own passport, they should be registered in the steps of international in-processing. passport of one of their parents. Military family members • NATO Civilians and Local Wage Rate personnel are also need to have a “Status Certificate” indicating their required to report to the Civilian Personnel Office, NATO-status in their passports. building 72. Transportation arrangements for household and personal • Contractor personnel will report to their respective effects should be made before leaving home country. contractor agencies or representatives on base. It is beyond the scope of this guide to cover questions of Some of the Component’s participating nations have a strictly national nature, but there are issues of national sponsorship programmes in which the National Support scope that need to be achieved before arriving at the Unit nominates a sponsor for their military personnel to Component (e.g. security clearances.) assist during the settling-in period. It is extremely valuable to contact that person before arrival for information and IDENTIFICATION help. For NATO-civilians, sponsorship will be arranged by There are requirements for passport and national the Civilian Personnel Office. The Civilian Personnel Office identity papers, and these must usually be acquired informs the Component unit or organisation concerned as before leaving home nation. It is recommended that all soon as the exact date of arrival is known. The unit then newcomers and their families have a tourist passport if nominates a sponsor and informs A1 accordingly. they intend to travel outside of Germany during the tour.

28 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

2 All newcomers are encouraged to contact their The E-3A Component’s mailing address respective National Support Units or sponsor before for official use only is: departing from their present post to make any necessary NAEW&CF E-3A Component / (insert office symbol) Matters arrangements (e.g., transportation requirements, who to Postbox 4xxx contact when arriving after duty hours or on a holiday, D-52511 Geilenkirchen, Germany accommodation requirements, etc.). Personnel assigned to the E-3A Component and their At the E-3A Component no personal mail will be delivered family members are subject to the “Agreement between the to offices. National support units may provide additional Parties of the North Atlantic Treaty regarding the status of information on how to get personal mail. Office symbols their forces”, dated 19 June 1951 and other international and Post Box numbers of the various National Support agreements. The status of the various nationalities may be Units are listed below. different. The National Support Units and the Component legal advisor have information and guidance. Unit Office Postbox symbol

Belgian National Support Unit NSBE 633001 MAIL - OFFICIAL AND PERSONAL Danish National Support Unit NSDA 633002 One of the first things anyone stationed at the E-3A German National Support Unit NSGE 722600 Component should know is how to get mail. Because there Greek National Support Unit NSGR 633003 are several different national military systems in use, this Italian National Support Unit NSIT 626000 may become confusing. Below is a general guideline which Netherlands National Support Unit NSNL 633004 can be used. If in doubt, do not hesitate to contact the Norwegian National Support Unit NSNO 633005 Central Registry at base extension 4515 or via commercial Portuguese National Support Unit NSPO 633006 telephone number +49 (0)2451 63 4515. The Central Spanish National Support Unit NSSP 633008 Registry Services is located in Building 5, Room 4. Turkish National Support Unit NSTU 633007 US National Support Unit NSUS 624000 Civilian Personnel Office PECP 411001

29 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

LEAVE/VACATION GERMAN HOLIDAYS AND One of the major concerns of people moving to CELEBRATIONS a foreign country is the opportunity to take leave and New Year’s Day holidays to tour their new area. Although it is a NATO January 1st celebrates the beginning of the new year. organisation, leave policy for the E-3A Component follows individual national entitlements. In the relevant E-3A “Heilige Drei Könige” Component Directives, the policies regarding leave/vacation This celebrates the feast of the three kings or Epiphany on are spelled out. January 6th. This feast commemorates the arrival of the three kings in Bethlehem. In rural areas in Germany with a large number of Catholics, children, made up as the three kings go from house to house, carrying the star-shaped lantern on a stick; they are known as “star singers”. They sing their traditional song and usually receive donations for various charities. They may mark the letters B-C-M in chalk near your door for the names of the three kings.

Carnival and “Fasching” “The Crazy Time” officially opens 11 minutes after 1100 on the 11th day of the 11th month of the proceeding year, but it reaches a fever pitch in the week leading up to lent. This is truly one of Germany’s and Holland’s most HOLIDAYS celebrated times of the year, dating back to pre-Christian The Component observes German national and legal times. There is a theme of costume balls, parades, lots of holidays since it is located in Germany; this applies to all drinking, singing, and simply “letting loose” of the German Component members. Holidays for each of the forward and Dutch people. operating sites follow the holiday schedule of the nation Be sure to wear old ties to work since a tradition is to snip in which they are located. A master listing is published for all ties in half. each year, stating the holidays in each of the countries. Good Friday, Easter and Easter Monday Europe celebrates the Christian holidays of Good Friday, Easter and Easter Monday to commemorate the crucifixion and resurrection of Jesus Christ.

30 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

May Poles Oktoberfest In Germany, on the eve of the first of May, admiring unwed Originally, this celebration was for the end of the harvest. gentlemen place a birch tree decorated with colourful Many towns, including Geilenkirchen, have Oktoberfest ribbons on the roof of their girlfriend’s homes. Some roof celebrations complete with beer, German folk bands, tops may have multiple trees because more than one young bratwurst, and fun. lady lives in the house - or perhaps there is more than one admirer. The trees come in all sizes and shapes and German Unity Day are always affixed to the roof after dark so the girlfriend is On October 3rd, Germans celebrate the re-unification of “surprised” in the morning. East and West Germany in 1990.

Labour Day All Saint’s Day In Europe, May Day, May 1st, celebrates a workers’ day. November 1st is All Saint’s Day, the feast of all known and unknown saints. The lovely evergreen arrangements sold in Ascension Day the fall and early winter are placed on the graves. This day is celebrated 40 days after Easter as the day Christ ascended into heaven. St. Martin’s Day November 11th is the feast day of St, Martin. In Germany, Whit Sunday and Monday you’ll see children carrying bright paper lanterns through Also known as Pentecost, this festival commemorates the the streets as they sing songs about the sun, moon and stars descent of the Holy Spirit on the Apostles. and some towns have big lantern parades. Children then receive candy or goodies after the parade. Corpus Christi This “Body of Christ” festival of the Catholic Church St. Nicholas Day honours the presence of Christ in the sacrament of the In The Netherlands, “Sinterklaasavond” and in Germany, Eucharist. Outdoor processions are usually held on this day, “Nikolaus Tag” is celebrated on 5 and 6 December blessing the fields for a bountiful harvest. respectively. This day commemorated Bishop Nicholas of

31 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

Myra who lived in the Fourth century. According to legend, Christmas he gave enormous endowments to three daughters of Christmas is a time for family. Family members usually impoverished noblemen. Children leave their shoes out put up their Christmas tree on Christmas Eve and then the of the night of December 5th, hoping to receive gifts and “Christ Child” brings gifts. sweets in them. In some villages, St. Nicholas comes to the 3 home of children to bring small gifts or sweets. Boxing Day December 26th is the day, traditionally, that gentry would Christmas Markets give presents to servants and tradespeople. This day is also In the weeks before Christmas, Christmas Markets are held the Feast of St. Stephen, the first Christian martyr. in many German and Dutch towns and cities. A wide variety of hand-crafted and factory-made products are available at these markets. The Christmas Markets in Nürnberg, Aachen, and Köln are particularly well known. “Glühwein”, a hot, spiced wine, is a popular drink during this time of year.

The Chiropractisch Centrum voor rug & Nek has made a reputation over the years for quality chiropractic treatment of neck and back • Low back pain pain. The center was set up in 1985 • hernia • whiplash by Arie van Beest D.C who graduated • neck pain from palmer college of chiropractic • headaches • migraine in Davenport Iowa. The healthcare • shoulder- arm- and hand team has over the years grown to problems • scoliosis 30 employees, all dedicated to • TMJ • pregnancy delivering quality care. • colic baby • degeneration Total package only available at the Chiropactisch Every Friday Centrum between IDXA Total Bodyscan- 16.00 -16.30 ortho/neuro and physical there is a free back and exam- treatment plan- post neck screening. If you can’t treatment customized make these hours, you can Visit our website for more English information alternately call for an exercise program www.rugcentrum.nl appointment.

HEERLEN SITTARD ROERMOND WEERT EINDHOVEN HELMOND Coriovallumstr. 32 Brugstraat 155 Kapellerlaan 90 Nassaulaan 3A Stratumsedijk 18 Stationsplein 75 T 045-57 41 717 T 046-45 29 955 T 0475-55 07 00 T 0495-54 53 45 T 040-21 13 600 T 0492-52 77 7 32 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

3 Housing

FINDING A HOME Do not expect to get large individual houses with a Since there is no on base housing at Geilenkirchen, large garden around it. Most of the newly-constructed Component members and families live in surrounding houses are row/town houses (attached houses) with a living communities. space of approximately 100 square meters (often spread There are several factors to consider in making a over two stories) but normally with a full basement. housing decision. Houses may be up to 25 kilometres When using a real estate broker to rent a house, the fee from the base (up to 15 miles). Rental prices are about is normally up to two times of the monthly rent. This is five per square meter for all recently constructed negotiable, but only before the agent finds a house. housing. A sum equivalent to one or two month’s rent as German houses and apartments normally do not have deposit may be required when signing the contract. This closets, light fixtures or kitchen facilities; sometimes they money is refunded after subtraction of the cost of any do not even have a kitchen sink. Generally, they are rented necessary repairs. “completely empty”. Furthermore, an accommodation may only be used in accordance with its designed purpose; BILLETING SECTION a warehouse cannot be used as living quarters. The Component Billeting Section will assist all When moving out, the living quarters must be left newcomers in locating and renting adequate housing. For in the same condition as at the beginning. For example, some people, it may be advisable to leave the family at their if the interior was completely repainted before arrival, present home until quarters have been found. The normal painting must be done before leaving, usually at your own time to find housing and move in is normally between 30 expense. Unless your contract states differently, or a special and 60 days; some of the nations have leased homes and agreement exists, the normal term of notice of termination apartments. Check with national support units for details. in Germany is three months.

33 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

RENT HEATING Normally rent is divided into two parts: “Kaltmiete” Most houses and apartment buildings use natural gas or “Warmmiete”, simply meaning “Cold” or “Warm” rent. or fuel oil for heat. If renting a single house, Component These expressions pertain to the two parts: “Kalt” means members will have to take the necessary steps to be supplied just the basic rent for a house or apartment. “Warm” with gas from a local company or with oil from one of the means the amount of money really paid which includes local suppliers. Oil companies have varied prices for oil so the basic rent and other charges for utilities. These charges shopping around for the best price is wise. The price may may include cold and warm water supply, heat, waste also be different according to the amount ordered and is disposal, used water disposal, street cleaning charges, generally cheaper in the summer. etc. These are paid for by monthly installments and are summed-up once a year. WATER AND SEWAGE The landlord is required by law to prove by a specified The cost of water is based on the amount of water used bill the exact amount of charges incurred and how they are and its removal. Normally the landlord is charged for the divided between all the users. used water removal and he or she, in turn, will charge the tenant(s). UTILITIES Electricity is 220 volt/50 cycles in Germany and the GARBAGE Netherlands, using fittings of a common European style. Garbage is generally picked up once a week - the Electricity is moving towards 240 volts in increments landlord should provide all necessary information about throughout most of Europe to reach a common voltage. the dates and the containers to be used. Communities Electrical equipment is now being made for 240 volts but throughout Germany have different schedules so check can still be used at the lower levels. To obtain electricity, with neighbours or landlords. All communities in the local the local company must be approached personally. area of Germany have strict procedures for the separation Payment for electricity, in the local area, is in bi-monthly of garbage. installments, determined by the last year’s amount while There are several ways that garbage is separated, the exact reading is performed once a year. This is called depending on the local communities. Bottles and tin reconciliation. When moving in, Component members cans and paper/cardboard boxes can be taken to special can expect to pay what the previous tenants paid until containers situated throughout the community or collected reconciliation. Thereafter, the amount charged is balanced at home. “Grunschnitt,” or green garbage, such as grass and possibly changed for the next year. If the bill is or branches is handled differently in the communities. overpaid for the previous year, a refund is issued. The last regular category of garbage is unofficially known If the bill isn’t paid in full, the amount is charged.

34 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

as yellow bag. It comes in the form of either a yellow UTILITIES IN THE NETHERLANDS garbage container (could also be a normal container with Depending on the municipality in the Netherlands, yellow cover only) or as yellow plastic bags. Either one is Component members deal with Gas, electric, internet for collecting all plastic/Styrofoam materials, dual fabric connection, cable TV companies and water companies. containers/packing material, like the containers for milk When moving into a house, a part of the assignment and beverages, aluminium foils, etc. In general terms, inspection is to take the meter readings of the utility everything bearing the markings “der grüne punkt” should meters. The readings will be passed to the applicable utility be put in those containers (with one exception, and that’s company. The amount of utilities is estimated based on the paper.) Everything should be cleaned before disposal consumption of the previous occupant.

GARBAGE The fees for garbage collection are not normally included in the rent. There is a schedule of garbage collection dates. Contact the town hall or “gemeentehuis” with any questions. The municipality you live in will have provided your house with two garbage bins. Glass, paper and plastic are not emptied into the garbage bin. Every town in the Netherlands and in Germany provides glass containers, which can be found in central locations, such as near a supermarket or market square. The glass containers are green, brown, and white, each for their respective colour of glass. In very small villages, there might only be one colour glass container for TELEPHONE all colours. “Telecom” is the German Telephone Service. Paper and plastic are collected at least once a month. The “Bundespost” - the German Post Office - registers Some municipalities do not collect paper but have a central Component members for telephone service. The Bundespost point that collects it. has telephones for rent or sale. Telephone bills can be Many supermarkets have boxes to dispose of old itemised or one amount. Make a request for an itemised bill batteries. For other hazardous waste, such as kitchen and when registering for telephone service if wanted. A person bathroom cleaning bottles, antifreeze/coolant bottles, or from Telecom will activate the phone service by visiting paint and paint thinner please use the hazardous waste the house. Bills can be automatically withdrawn from a box. German bank account or paid at the Bundespost.

35 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

To keep waste and pollution to a minimum, many The Netherlands garbage issues will be recycled. Here’s a short overview of the commonly used garbage collectors in Germany and The Netherlands. Please note that communities have different systems.

Germany

Container for brown,white and green glass. ‘GFT/Groenbak’ with two compartments; one for organic waste and one for ‘normal’ waste.

‘Yellow bag’ for plastic/styrofoam and aluminium foils. RECYCLE! Container for brown,white and green glass, container for paper/cardboard

36

NATO E-3A COMPONENT NEWCOMERS’ GUIDE

Privately owned 4 MOTOR vehicles

TRANSPORTATION As mentioned earlier, personal transportation is The national support units or the Component Legal needed, especially when living in the countryside. On Advisor has details about eligibility for the above mentioned the other hand, numerous local communities are very systems. For the de-registration of POVs and the transfer well connected by a widespread public bus service which home, it is advised to collect the necessary information includes the possibility of riding to adjacent major cities about the relevant laws of the home country and the above like Aachen, Mönchengladbach, Erkelenz, Düren, etc., or mentioned systems at least three months before leaving the even across the border into the Netherlands. There are Component. also train stations at Geilenkirchen, Übach-Palenberg Excessive amount of pollution may lead to driving and Erkelenz in Germany or Heerlen and Sittard in the limitations within cities or districts of Germany. Netherlands. These provide access to the European railway During periods of cold weather, people tend to have their system, which is very convenient. car engines running for extended periods of time to warm up before driving. This is an offence against German VEHICLE REGISTRATION environmental law and may result in fines up to several IN GERMANY hundred Euros. Newcomers must register their privately owned vehicles (POV) within three months after their arrival at the Main Operating Base (MOB.) The following registration systems are available at the MOB: • German Civil POMV Registration System (GE) • USAREUR Registration System (US)

38 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

4 PARKING • Take necessary emergency steps. If someone is injured, Many cities in Germany and in call for medical assistance and make sure that traffic The Netherlands identify parking lots with large blue “P” is warned by placing a warning triangle 100 meters in signs. The large blue “P” signs showing a parking disk front of and behind the scene of the accident. Use your indicate that you may park for free in the area designated first-aid kit if needed. for a certain length of time, but that you must display your • Call the police. If the accident occurs on a US or NATO parking disk in the front window of your car. There are installation, call the military police immediately. If several parking lots on base requiring the use of parking the accident occurs off of a US or NATO installation, disks and have a time limit, such as at the NATEX stores you must notify the local police, who may or may not and Commerz Bank. Parking disks are available for a small respond to non-injury accidents. Whether or not the cost at most gas stations.. police respond, be sure to take all steps in the next paragraph.

To use a parking disk, set the dial so that the arrival • Get information from other drivers involved in the time (to the nearest half hour) lines up with the arrow on accident. Get the name, nationality, home address and the disk, and place the parking disk on the dashboard. phone number, work address and phone number, age, license number, vehicle registration number, type of vehicle and colour, and the name and address of the insurance company of other drivers involved. Give other drivers the same information about you. Get names and addresses of witnesses. • Write down the facts surrounding the accident. Draw a diagram of the position of the vehicles involved, the direction vehicles were traveling, point of impact, and any other relevant information, such as position of traffic signs and signals near the scene. If a camera is IF INVOLVED IN A CAR ACCIDENT handy, take pictures of the accident scene and of vehicle Component members are subject to German traffic law damage. and should keep these tips in mind if involved in a traffic • Co-operate with the police, but be careful what you accident. say. The police report may be important evidence in • Above all, do not leave the scene of the accident! determining fault. Give yourself time to formulate “Hit and Run” is a serious criminal offence. If you leave answers to police questions; if you are not careful, you the scene of an accident, your insurance company may may say something that could be used against you later. deny you coverage.

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5 activitiesBase

MEDICAL FACILITIES The International Medical Branch provides The German Medical Branch gives medical service aeromedical emergency service, routine outpatient medical to German soldiers in accordance with national German and dental care, annual physicals and immunizations regulations. It is collocated with the NATO Clinic. to assigned personnel on flying status and air traffic controllers. They also accomplishes other medical BILLETING tasks required by and in accordance with host nation There are accommodations on base for both male occupational, industrial, environmental and other and female personnel including bachelor enlisted quarters appropriate laws, regulations and standards, including (BEQs), bachelor officers’ quarters (BOQs) and visitors’ employment and annual physicals for civilian employees. quarters (VQs - VOQs/VEQs). Quarters are given on a space The unit also possesses two ambulances. available basis. Guests and visitors may be entertained or stay overnight in the quarters, but family members cannot The U.S. Clinic provides routine outpatient medical be accommodated on base other than for short periods. and dental care for US military members and their families Telephone numbers for the Billeting section: ext. 4960. and routine outpatient medical care for military members and families of all other participating nations, except Germany.

42 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

5 DINING FACILITY/CLUB The E-3A Club, located in Building 50. The Component Club offers formal and informal social Special events and regularly scheduled activities are settings and activities for all personnel. published in a monthly calendar and publicity flyers distributed throughout the Component. For reservations, private functions, or questions call ext. 4990 for the club manager. There is the MWA Council for all MWA matters including representatives from all nations which meets quarterly.

Opening hours E-3A Club: Mon 11-2200; Tue - Fri 11-1800. The Rotodome dining facility is located in Opening hours Red Lion Bar: Wed 16-2200. Building 70. It is truly an international facility as the food demonstrates. Component personnel, National Support Unit members and their dependants may use the Rotodome. With the MWA card the discount will be approx. 30%. The Rotodome serves breakfast, lunch and dinner along with a Pizza and Salad line. Opening hours Bavaria Keller: Thu 16-2200. Opening hours: Monday-Friday from 0600 - 1900. Thrift Shop Customers pay at the cash desk and show their MWA The thrift shop offers service selling and buying used Card for approximately 30% discount. After eating, the items, such as books, records, transformers, appliances, serving trays are to be taken to the dishwashing area and clothes, toys, etc., with the exception of shoes, plants and placed on the conveyor belt system or the mobile tray rack. anything flammable. The shop is located in Building 60 and is open on Tuesdays and Thursdays from 1000 to 1400.

43 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

SPORTS/RECREATION PROGRAMMES FITNESS The Morale and Welfare Activities (MWA) Section of the The Component has two gymnasiums. The Old Gym, Services Branch runs social, sports, youth, and recreational located in Building 161, houses the NATO Wellness Centre programmes for all Component members. and shower/changing rooms. The WC staff can help build MWA strives to provide a well-rounded programme a fitness programme and offer several health programmes for the international interests of Component members. such as weight management, stress management, and There are also numerous private clubs and smoking cessation classes. The staff can be reached at organisations which are officially registered with MWA. 02451-99-3386. Details on their meetings and activities are publicised The New Gym, located in Building 206, includes a regularly in the NATO Skywatch, on bulletin boards separate pair of racquetball courts (Building 204). A new throughout the base and in flyers. Some of these include addition contains additional squash courts and a modern Rod and Gun Club, Ski Club, Scuba Club, International facility for dance/aerobics, martial arts as well as body Women’s Club and the Golf Association. The Tennis Club building/weightlifting and aerobic equipment. maintains several excellent tennis courts for its members. The Squash Court is located in Building 56 and is Due to the constantly changing leadership of these groups, open Monday to Friday from 0900-2100 and Saturday and MWA or sponsors can help answer any questions. Sunday from 1000 to 1600; reservations can be made at the new gym.

44 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

The Outdoor Swimming Pool is normally open There is also a Picnic Area near Building 204 and the in the summer period. A low daily-use fee is charged, Sports Fields, which can be reserved for group outings. or individuals and families may purchase a season The area must be booked one week in advance at the Sports pass. Children under 12 years of age must have adult Department. supervision. Along the E-3A circle stretches a large complex of sports fields. This is the centre of the base’s athletic programme. In addition to a new state-of-the-art track and field complex, soccer, football, baseball, softball and rugby fields, it is the home of the Component Sports Day, held each summer. There is also a 3,5 kilometre and a 1,5 kilometre Jogging track in the southern part of the base. The Sauna in Building 214 includes a Jacuzzi and solarium and is also open for mixed use at certain times. There are summer and winter hours. Check the Intranet Portal page for opening hours.

45 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

LIBRARY CHAPEL - RELIGIOUS ACTIVITIES The International Library, Building 96, is open from The Component Chapel offers worship services 1100 to 1500. Monday through Friday. This is truly an and religious education classes. The Chapel also offers international library, having books in most of the major premarital/marital counseling, spiritual guidance, and languages represented at the Component. Their collection relationship counseling. Various groups offer bible study, includes approximately books in seven languages, and religious education classes. newspaper and magazine subscriptions, compact discs, videotapes and DVDs on rotating basis for reference and PROTESTANT SCHEDULE loan. General Protestant Services Sun 1100 Sunday School Sun 0930

CATHOLIC SCHEDULE Roman Catholic Mass Sat 1700 Sun 0930 CCD Sun 1100

JEWISH SCHEDULE Contact Chapel Office

The library offers many items for educational course CHURCH OF CHRIST SCHEDULE work, such as language courses in several languages. Sunday School Sun 1330 Worship Service Sun 1430

46 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

SERVICES At Building 81, a number of services are available to The MWA Store offers dry cleaning services and Deutsche all Component personnel. The Commerz Bank offers all Post postal services and sells international newspapers and private account related transactions, credits, and various magazines. other services supporting all Component members. The DER Travel Service, is a fully licensed travel More information is available at the manager’s office. agency offering domestic and international train tickets, The Barber & Beauty Shop are also located there. airline tickets, individual holiday and package tours, hotel reservations, car rentals, travel insurance, military travel, and other leisure travel services.

47 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

NATEX NATEX is a diversified retailer operating as the official • NATEX is committed to providing employment concessionaire on the E-3A Component in Geilenkirchen, opportunities to NATO members. 85% of NATEX Germany since 1985. employees are dependants of the military • Specialized services include; NATEX’s commitment to and knowledge of members - Car inspections and vehicle maintenance of the NATO community, their families and their lifestyles - Bike servicing and maintenance by NATEX’s allow them to deliver personalized service, a wide selection authorized bike mechanic of products and community support. - Special order program - Preparation of food platters and gift baskets upon NATEX understands better than anyone the lifestyles request and needs of our NATO community and will use that - Their trusted butcher will prepare specialty cuts of knowledge to create and deliver an exceptional customer meat upon your request experience. They consistently care for their customers, - Wine and whiskey tastings – sample before you buy putting them first above all else. • NATEX’s staff specializes in customer care. They are multilingual and are ready to serve you. Experience the difference when shopping at NATEX for • Pay in your own currency all your lifestyle needs; • Feel confident when shopping at NATEX, they have a • NATEX gives back to the E-3A Component supporting “hassle free” return policy (see in store for details) your morale & welfare programs through paid royalties • When you have a concern, NATEX are there to help! • Tax free, duty free shopping Email them at [email protected] • For your convenience NATEX stores are open 7 days a week

48 Airport Shuttle Service Zentrale Schumacher Phone: +49 (0)2452 - 7777 Call for information/reservations and ask for Mary

Jobnummer 2LR VN-N4002 JAGUAR LAND ROVER TAX FREE SALES Anlageformat Official supplier for Jaguar Land Rover RHD and LHD Military, NATO and Diplomatic Sales. 100 % Umfang 1 Seite(n) Endformat 189,5 x 65 mm Anschnitt -mm Farbigkeit -VS: 4-fbg. CMYK DTP-Operator J.Engelhardt Version 1 Contact Peter Thomas for details Objekt Tel: +49 2163 5768833 · Out of office +316 52303151, E-Mail: [email protected] LandRover + Jaguar

VN-N4002 JLR Anzeige XF MilitaryTax_189x65.indd 2 28.02.14 10:21 Enjoy in a relaxed atmosphere

Pizza, Taco, Schnitzel, Hamburger, Steaks and more.

Tel. +31(0)45-5255454 +31(0)653430045 Akerstraat 7a Brunssum www.canadiancorner.nl

Karin’s Guesthouse A quiet retreat during a hectic transition

Located less than 10 minutes from Geilenkirchen NATO Airbase and JFC Brunssum, as well as AFNORTH School Bus Stops, Karin’s Guesthouse offers 8 Accommodations suitable for Families, Couples and Singles PCSing to and from Germany and The Netherlands. From single room apartments to 3-bedroom houses, we offer the right TLA Accommodation for you and your family.

All of our accommodations have the following features included in the daily rate and our prices are within the NATO Cap and we accept Credit Cards & VAT Forms.

• Modern kitchen with dishwasher • Linens, Towels, Pots & Pans, Plates & Crockery, etc. • Microwave, cooker top and fridge-freezer • Washer and dryer • HD LED Flat screen TV • DVD player (multi regional) • Free English SKY TV (up to 150 US & UK TV Channels) • Free Telephone incl. long distance calls to the US, Canada and more • Free High Speed Internet DSL • Baby cot and diaper changing facility • Toys, trampoline and swing • Access to own garden including your own terrace & BBQ

You will find parking right in front of the accommodation and pets are also welcome!

We offer an Airport Shuttle Transfer for all incoming or outgoing guests. Our Shuttle destinations include all major airports such as, Düsseldorf International, Ramstein Airbase (Ramstein AFB), Frankfurt am Main, Köln/Bonn, Brussels (Belgium), Amsterdam (The Netherlands/Holland), Düsseldorf Weeze, etc. Prices are within the NATO Cap and our service is approved by the Transportation Office.

We look forward to seeing you soon

phone: +49 (0) 2451 - 72015 web: www.karins-guesthouse.com mobile: +49 (0) 178 - 41 40 855 e-mail: [email protected]

NATO E-3A COMPONENT NEWCOMERS’ GUIDE Children 6

CHILD DEVELOPMENT CENTRE SCHOOLS The Child Development Centre (CDC), Building 82, is For children of school age, there is an international sponsored by the US National Support Unit.. It is open to all high school at Joint Force Command Brunssum, the nationalities, and the programmes are English-speaking. Netherlands. This school, known as AFNORTH High School, Full-time childcare is open to children 12 months to 5 years offers secondary school programs for American, Canadian, of age. Drop-in care is available on a space-available basis; German and British students. call for details. There is no CDC-licensed family-day-care programme off base. INTERNATIONAL YOUTH ACTIVITIES The part-day pre-school program and is open to (IYA) children 3 to 5 years of age. The program is offered three to The IYA offers well-rounded leisure programmes for five days per week. Sponsors can enroll a newcomer’s child all children and families of the E-3A Component. Seasonal with a copy of the military orders. Before- and after-school sports programmes include diamond sports, soccer and care is offered for school age children. Priority is given as basketball. Instructional classes are offered in ballet, follows: single military, dual military, military with working tap&jazz, taekwondo, hapkido. trampoline, swimming, spouse, civilian with working spouse, military with non- callanetics, guitar, German and English. working spouse. Special events are organised year round including field trips, parties, shows, an Easter egg hunt, a Christmas colouring contest and trainrides with Santa Claus. During school terms a regular Afternoon Club is offered for children aged 5 and up. Break programmes are filled with games, arts and crafts, hikes, swimming, special projects, movies and many other fun activities.

52 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

53 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

7 Localarea

CURRENCY The Euro is the official currency in Germany.

Paper notes and metal coins are used. The common denominations are: 200 Euro note 2 Euro silver / brass coin 1 Euro silver / brass coin 50 Euro Cent brass coin 20 Euro Cent brass coin 10 Euro Cent brass coin 5 Euro Cent copper coin 2 Euro Cent copper coin 1 Euro Cent copper coin

54 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

7 VALUE ADDED TAX MARKETS Value Added Tax (VAT) is the German tax added to all Throughout this area of Germany and the merchandise and services purchased on the economy. Relief Netherlands, there are food markets virtually every day from paying this tax is normally only granted to official in one town or another. Because this is an agricultural NATO procurement agencies and not individual members area, much of the product is exceptionally good and fresh. of NATO forces. To extend this privilege to individual Outdoor food markets are the common method of buying Component members, a special programme has been food. Most markets throughout the area sell produce, meat, arranged. cheese, fish and flowers. Everything is sold in individual The Services Branch’s Accounting Office (Tax Office, stalls, and in weekend markets there are often other items Building 80) will verify the status of individual applicants for sale, such as hardware, clothes, and costume jewelry. to ensure only authorised personnel use the tax relief Below are the times for some of the markets in the area. programme. Goods and services acquired must be for the sole use of the authorised personnel. Violations of the regulations MARKETS IN THE NETHERLANDS may not only subject an individual to punishment but may also jeopardise a privilege for all. All goods and services must BRUNSSUM Saturday 0900-1400 officially be procured through the Services NAF Procurement KERKRADE Saturday 0800-1500 Office or the established tax relief programme. (Operating hours Monday through Friday: 0800 - 1200). GELEEN Thursday 1430-1800 Participation in this programme by German vendors SCHINVELD Thursday 1330-1700 is entirely at their discretion. Since this requires additional administrative work with no benefit to the vendor, vendors SITTARD Thursday 0800-1300 may decline to participate, especially if the purchase is Saturday 1000-1700 small. The tax free merchandise must cost at least 50 Euros. EYGELSHOVEN Saturday 0900-1600

Important Note: HOENSBROEK Friday 0800-1230

VAT exemptions must be established prior to the purchase. NIEUWENHAGEN Thursday 1530-1900 Contact the VAT Office at extension 4916 for questions. UB. OVER WORMS Friday 1400-1800

MAASTRICHT Wednesday 0830-1400 Friday 0830-1400

HEERLEN Tuesday 0900-1300 Thursday/Saturday 0900-1300

55 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

MARKETS IN GERMANY 2000 Years Two millennia of lively

GEILENKIRCHEN Tuesday 0700-1200 history have left their traces Friday 0700-1200 here, as antiquity, Middle Ages and modern life jostle

HEINSBERG Tuesday 0800-1200 in the narrow confines. Friday 0800-1200 The Imperial cathedral with Charlemagne/Karl der

ÜBACH-PALENBERG Thursday 1300-1830 Grosse’s Palatinate Chapel is but a step away from the variety of shops in the Roman colonnades. The lovingly restored alleys of the old city present a vivid picture of past cultures. And what could be more pleasant than to while away the time in the beautiful cafes and bars?

Many Markets Another feature of Aachen is its colourful variety of markets: flea markets, art markets, the handicraft markets and the historic

AACHEN annual fair in the Korneli- Aachen, a border city with around 245,000 münster quarter lure visitors inhabitants, is about a half hour’s drive from the from near and far. The 40,000 students at the Technical Component. Life here is a rich kaleidoscope ranging from University and Polytechnic add a special character to the the traditional to the futuristic and “as colourful as a city’s business life. painter’s palette”. The city is considered a spa resort, industrial city, university town, equestrian centre, congress Show Jumping city, and interface for international contact. The framework The most popular of Aachen’s major events is the is green - Aachen well deserves its reputation as the city in a annual show jumping, riding and driving tournament in rural setting - with more than 2,500 benches for hikers and the world’s largest equestrian stadium. Aachen has earned strollers to rest. The setting is cosmopolitan with Belgium its title as “the Mecca of equestrianism”, bestowed on it by and the Netherlands just next door. The hills of the Eifel newspapers and specialist magazines throughout the world. and Ardennes ranges are visible.

56 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

For all its inhabitants, there is no sense in the city of of the autumn mists to develop its rich bouquet. Growing nature being driven out by concrete and steel. If anything, beside almonds, figs and Spanish chestnuts, the Riesling the reverse is true; the extensive city forests, the Burtscheid wines ripen to a heady, spicy sweetness, similar to the spa park and its counterpart on the Monheimsallee all offer Traminer, Gewürztraminer, Ruländer and Sylvaner a perfect setting for walking or simply loitering. Aachen’s varieties. joie-de-vivre is reflected in the variety of springs that await the visitor at so many points throughout the city. CATHEDRALS AND CASTLES ON THE Aachen, at the heart of Europe, the westernmost city RHINE of Germany, is a rich world of discovery. Between the old imperial towns of Speyer and Cologne on the middle reaches of the Rhine, one finds not only RHEINLAND some of the most beautiful German landscapes but also the heartland of German history. Here the course of the Rhine and the fashioning of its banks and man’s architecture have created a unique variation out of the wooded hills and imperial towns, vineyards and cathedrals, cliffs, river islands and knights’ castles.

KOBLENZ Germany began in Koblenz. In its Carolingian This is perhaps some of cathedral of St. Kastor, the treaty dividing Charlemagne’s the most notable country empire was negotiated in 842 and ratified a year later in of Germany. People all Verdun. The Balduin bridge, built in the 14th century, over the world are familiar with “Rheinwein”. The noble crosses the Mosel just before it flows into the Rhine; on the vintages of the Rhine region are found in vineyards located other side of the Rhine is the Ehrenbreitstein, the fortress of between Assmannshausen and Hochheim. the archbishops of Trier. Hochheim gave its name to “hock” the English term At Koblenz two of Germany’s most famous rivers for the German white wines. Erbach and Geisen¬heim are merge, the Rhine and the Mosel, home to some of the famous for the wine schools; Hattenheim, Keidrich and greatest wines and picturesque landscape in all of Germany. Rüdesheim are the main towns of the late-ripening Riesling From Koblenz to Trier the Mosel winds through steep and wines. These wines not only require a southern location rugged valleys, covered with vineyards. Each village has and protection of the forests to thrive but also need the its special wine festivals, and year-round wine tasting is a reflection of the sun on the Rhine and the inconsistencies delight.

57 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

COLONIA AGRIPPINA (COLOGNE/KÖLN) North from Bonn, the Rhine valley quickly broadens, and from far away it is possible to see the two gigantic towers of Cologne cathedral, the last great cathedral on the middle Rhine. Colonia Agrippina was the name of the Roman settlement and age-old metropolis of the Rheinland which today is the fourth largest city in Germany. In the Middle Ages the town owed its power and influence to the church. Until the 13th century, the Cologne archbishops were not only spiritual but also temporal princes who built more than 150 churches, monasteries and seminaries in their town and turned it into a magnificent centre of religious, intellectual and artistic life in western Germany. Ninety percent of the old town Cologne Cathedral of Cologne was destroyed in the Second World War. The cathedral, although damaged, was preserved.

FURTHER AWAY Further away, Berlin, the Alps, the Black Forest, the shores of the North Sea and the Baltic Sea and many other areas offer wonderful opportunities to enjoy and learn about Germany. There are 357,050 square kilometres to discover and almost 80 million people to meet. And, since Germany once again lies in the very heart of Europe, many streets lead to the neighbouring countries to the north, south, west and east.

58 NATO E-3A COMPONENT NEWCOMERS’ GUIDE

USEFUL GERMAN AND DUTCH PHRASES ENGLISH GERMAN DUTCH General Yes Ja Ja No Nein Nee Please Bitte Alstublieft Thank you Danke Dank u Excuse me Entschuldigen Sie Pardon Good day Guten Tag Goedemorgen/middag Good bye Auf Wiedersehen/Tschuß Tot ziens Do you speak English? Sprechen Sie Englisch? Spreekt u Engels? I do not understand German or Dutch Ich verstehe kein Deutsch Ik spreek geen Nederlands

Restaurant I would like a menu Ich möchte die Speisekarte Ik wil graag de menukaart I would like a Coke, please Ich möchte eine cola, bitte Ik wil graag een cola, alstublieft ...a beer ...ein Bier ...een bier ...a coffee ...ein Kaffee ...een koffie ...a mineral water ...ein Mineralwasser ...een spa The bill, please Die Rechnung, bitte De rekening, alstublieft Where is the restroom, please Wo ist die Toilette, bitte? Waar is de WC?

Numbers 1 eins een 2 zwei twee 3 drei drie 4 vier vier 5 fünf vijf 6 sechs zes 7 sieben zeven 8 acht acht 9 neun negen 10 zehn tien

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10 May International Children's Festival

23-24 May Summer Event

28 May Hangar Party

12 June E-3A Component Sports Day

5th July Joint American & Canadian Independence Day

August International Football Tournament

September Terry Fox Run

6 September Family Day

Fall Event 26-27 September

Octoberfest 27-28 September

Octoberfest October

Beaujolais Nouveau Tasting November

Christmas Event 21-22 November

Christmas Market December

Charity Night March

Spring Event 20-21 March 10 May International Children's Festival

23-24 May Summer Event

28 May Hangar Party

12 June E-3A Component Sports Day

5th July Joint American & Canadian Independence Day

August International Football Tournament

September Terry Fox Run

6 September Family Day

Fall Event 26-27 September

Octoberfest 27-28 September

Octoberfest October

Beaujolais Nouveau Tasting November

Christmas Event 21-22 November

Christmas Market December

Charity Night March

Spring Event 20-21 March