®

2020 vision A look at the trends shaping the trucking industry over the next 12 months

Reducing risk How to cut insurance costs Winter is coming Mack snowplows keep winter roads clear Vintage refuse Mack Trucks Historical Museum’s new exhibit Vol. 3 2019

CV1_BDV319_Front Cover.indd 1 9/16/19 4:05 PM MACK / ANTHEM BLACK — BULLDOG / SEP 2019

Client: Mack Project Manager Project: Q4 2019 Advertising Designer Designer: Marty Regan Copywriter Date Modified: September 03, 2019 Design Director With Bleed: 11″ x 15″ Executive Design Director Trim: 10.75″ x 14.75″ Live: 10.25″ x 14.25″ Date Due: September 04, 2019

The Office of Experience – 125 S. Wacker Drive, Suite 300 – Chicago, IL

Born to be in the black.

The all-new, limited edition Mack Black Anthem.® With sleek black trim, premium black interior and an exclusive black bulldog, it does more than deliver a statement. It was born to put your business in the black.

See it at NACV Booth 6911 Oct. 28–31, 2019.

Mack-AnthemBLK_Bulldog_10_3-4x14_3-4_Sep2019.indd 1 9/3/19 4:31 PM

CV2_BDV319_Mack Anthem.indd 2 9/4/19 8:23 AM CONTENTS

2 Headlights • Mack Trucks’ ‘Roadlife2.0’ launches new season • Mack Masters champions named • 100,000th Mack® GuardDog® Connect truck built • Kriete Truck Centers invests $6 million in expansion 10 On Business Cost control How fl eets use technology and safety initiatives to reduce insurance costs 13 Trends A roundup of the numbers that drive your business At Work 14 H&K Group Inc. celebrates 50 years of success 18 Santmyer Companies focus on safety while delivering fuel and petroleum products 22 ML Crane Group uses Mack® Granites® and Anthems® to haul cranes and other specialized equipment 24 Applications Mack® Granites® armed with snowplows keep winter roads clear 2020 vision 27 Taillights Republic Services and Mack Trucks Historical Museum honor refuse A look at trends expected to shape industry with new exhibit. the trucking industry during photos this page and cover: Jim McNamara the coming year. 4

14 22

H&K Group Santmyer delivers relies on petroleum products Mack® power with Mack® Anthem®. 2019 V3 | BULLDOG | 1

001_BDV319_TOC.indd 1 9/17/19 8:13 AM VIEWPOINT

Full Tilt Logistics takes on the challenge of building a modern logistics business from the ground up in Episode 2 of “RoadLife 2.0.” The series picks up from last season, sharing the stories of everyday people doing extraordinary things. Plan to Mack Trucks’ Succeed ‘RoadLife 2.0’ he future is never far away. If we want to control our destiny launches new and be successful, we need to anticipate and plan for it. Mack T Trucks constantly plans for the future, investigating new trends and technologies, potential changes in regulation and looking at the economy. ® season We put those plans into action with new products like the Mack LR Electric refuse truck and Over the Air to meet the new demands the future ack Trucks’ “RoadLife 2.0” is on the air with brings. four new episodes on roadlife.tv, with more to Decisions for the future require information in the present. We’re in a Mcome. dynamic industry in the midst of ongoing rapid change. Fleet managers The first two episodes feature the grueling efforts of need information to make the best operational choices. Drivers have Alaska Department of Transportation snowplow drivers to access to detailed vehicle performance information in real time. Even our clear one of the snowiest highways in the U.S. and the Mack trucks, still as tough and durable as ever, can now be looked at as challenge of building a modern logistics business from the connected devices, providing a constant stream of data. ground up. Bulldog magazine also provides its own stream of information. The The third episode highlights the integral role Mack® cover article for this issue is our attempt to predict what may happen in trucks play in the success of Westcan Bulk Transport, one the next few quarters by looking at industry, economic, regulatory, equip- of western Canada’s largest bulk transportation providers. ment and technological trends, to help our customers better understand With more than 1,200 employees operating across 16 the outlook for their business. locations. Mack trucks make up the majority of Westcan’s The On Business article focuses on another profitable use of informa- fleet of more than 700 power units, including the new tion, which is to reduce insurance costs for fleets. Technology, such as Mack Anthem® model. management systems enabled by Mack GuardDog® Connect, helps gen- The Richardson Highway is the only road in and out of erate and provide this data and smart operators use it to improve safety Valdez, Alaska, the terminus for the Trans-Alaska oil pipe- and lower costs. line. Alaska DOT keeps it open with its Mack Granite® As always, we have profiles of tremendous Mack fleets in this issue. snowplows. This time around we look at H&K Group, which recently celebrated its Reno, Nevada-based Full Tilt Logistics is featured in the 50th anniversary and has always had a deep relationship with the Mack second episode and takes the meaning of a family busi- brand. Santmyer Transportation is an enthusiastic adopter of the Mack ness to the next level. Starting with just three trucks, the Anthem® and has grown from a small business to the largest fuel distribu- Novich family quickly grew the business into a 16-truck tor in its region. And ML Crane Group uses its customized Mack Granite® fleet. Full Tilt relies on their growing Mack Anthem fleet to tractors to haul enormous cranes and oversize loads all over the country. thrive and attract a waiting list of drivers. We also take a deep dive into the rugged world of snowplows, to “Our number-one customer is the driver. If we keep demonstrate how Mack plows keep the roads clear and traffic moving, no them happy, they will want to come work here,” says Cris matter the conditions. And we take a look back at the early days of refuse Novich, managing director, transportation for Full Tilt. collection as Bulldog examines the “Keeping America Clean” special The most recent episode focuses on TransLand, known exhibit at the Mack Trucks Historical Museum, with its vintage refuse for being a premier transportation company in the U.S. trucks provided by Republic Services. While many trucking jobs have their own rewards, The trucking industry looks very little like what it was when those vin- TransLand offers a career that goes beyond just a pay- tage trucks were the new tech of their day. a generation ago. But, as check to help them attract the most committed always, Mack will be listening to its customers and planning for our employees. shared future. That’s a long-term trend that Mack will continue. View new episodes of “RoadLife” on roadlife.tv and Amazon Prime Video, with additional content featured on Jonathan Randall Mack Trucks’ social channels: Facebook, Twitter, Senior vice president, sales & marketing Instagram, LinkedIn and YouTube.

2 | BULLDOG | 2019 V3

002-3_BDV319_Letter_Headlights.indd 2 9/16/19 4:12 PM ELITSSTOR T

Mack Masters chaions deonstrate Mack knowhow ea RiseorThenthe was named champion of the 2019 Mack Masters Competition. The aftermarket team from Bruckner TTruck Sales in Shreveport, Louisiana, completed several rounds of challenges designed to evaluate their knowledge of Mack® service systems. Team #RiseForTheAnthem’s superheroes of service are Justin Malone, Joey Wardrip, Aaron Toomer and Ted Pfi ster.

Mack Trucks builds 100,000th Mack® GuardDog® Connect truck ack Trucks reached a signifi cant milestone in its connected truck journey by building the 100,000th truck equipped with its Mack® MGuardDog® Connect integrated telematics solution. “From its launch with truck number one to now reaching 100,000 trucks, Mack GuardDog Connect has proven itself to be an incredible tool to protect and maximize our customers’ uptime,” says Jonathan Randall, Mack Trucks senior vice president, North American sales and marketing. “We’re proud to have reached this milestone and look forward to continuing to build on our uptime leadership with GuardDog Connect.” Mack GuardDog Connect also serves as the enabling technology for Mack Over The Air, which provides remote software and parameter updates directly to customers’ trucks. Working with Mack OneCall agents, updates are scheduled at the customer’s convenience. Should a customer require frequent parameter updates, including changes to road speed limits, idle times, engine performance modes and more, a Mack Parameter Plus package allows customers to make up to 50 parameter updates per truck, per 12-month period.

riete Truck enters invests illion in eansion

ack Trucks dealer Kriete Truck Centers has invested $6 million in a Mnew building, doubling the number of service bays at the Racine, Wisconsin, facility. The Mack® Certifi ed Uptime Dealer location will also add a mezzanine in October to double its parts warehouse capacity. designed to extend Kriete’s management of TerraPro or Granite® models equipped with “The new expansion enables Kriete Truck concrete pump service and support its work Putzmeister concrete pump bodies. The facil- Centers to better serve their customers, provid- with Putzmeister, a global leader in concrete, ity has 15 bays, and Kriete plans to add 40 ing the high level of support truck owners have underground, mortar and industrial service technicians to manage the workload. come to expect from a Mack dealer and a technologies. “It’s one of Kriete Truck Centers’ core mis- Mack Certifi ed Uptime Dealer,” says Jonathan Kriete’s new building expands the dealer’s sions to be the very best steward of the Mack Randall, Mack Trucks senior vice president of retail service and body shop business to Trucks brand,” says David Kriete, president North American sales and marketing. include collision repair and body painting, and CEO of Kriete Truck Centers. “This The original facility opened in 2005 and doubling its previous capacity. The new paint expansion provides a state-of-the-art facility offers $2 million in parts inventory. It now booth measures 85 feet long, 22 feet wide to better serve Kriete and Mack network cus- consists of two buildings, one of which is the and 22 feet high, ideal for handling concrete tomers to keep them on the road and help new 25,000-square-foot expansion, pump equipment, such as the Mack their businesses remain successful.”

2019 V3 | BULLDOG | 3

002-3_BDV319_Letter_Headlights.indd 3 9/17/19 10:24 AM COVER STORY 2020 vision

A look at trends expected to shape the trucking industry over the course of the next year. By Olivia McMurrey

4 | BULLDOG | 2019 V3

004-9_BDV319_Cover Story.indd 4 9/16/19 4:18 PM hile forecasters predicting economic trends for 2020 are sending mixed messages, we called on transportation insiders W and Mack Trucks officials to help bring the business outlook for 2020 into focus. Here are their views on the economy, trucking-industry market trends, technology, the driver shortage, regulations and more.

Economic signals food-grade commodities, says a contract- Contradictory indicators and a looming presi- shipping strategy has worked well for his dential election are hampering clear eco- company. “If you don’t have any direct nomic predictions. accounts and you just work through a broker, The U.S. unemployment rate fell to 3.6%, chances are you’ve seen your rate per mile the lowest level since 1969, earlier this year, drop significantly and your business drop and consumer spending remains strong. off,” Keller says. According to a National Association of In short, this is because freight capacity has Business Economics’ survey of professional loosened despite freight volumes remaining forecasters as reported by Fortune magazine, strong. High rates in 2018 prompted fleets to the U.S. economy is slated to grow at 2.6% expand and encouraged owner-operators to through 2019, then slow to 2.1% in 2020. A enter the market, leading to more trucks on majority of those forecasters, however, think the spot market in 2019. a recession is possible “We feel like we’ve before 2021. An been able to, for the inverted yield curve for most part, stand pat U.S. Treasury bonds is “You have very from last year,” Keller fueling unease. says with regard to Trucking-industry strong record shipping rates. “There’s gauges are disparate performance in no question there’s a as well. Freight vol- little bit of softness, but umes in many seg- 2019 that’s moving our customers seem to ments are up, but rates be in lockstep with the are not. Average sign- back toward the consumer-driven econ- ing bonuses have good/normal omy, and we are seeing decreased, yet the the consumer being number of carriers range.” strong. So I think that’s offering bonuses has helped us quite a bit. stayed high. Through a Abraham Davis, director of market “My guess is the next Bibby Transportation intelligence for Mack Trucks six months are going to Finance survey of 250 be good. And then trucking businesses after that, all bets are with between 1 and 100 trucks, 38% of off. When there’s a presidential election com- respondents reported they expect to continue ing, businesses kind of tread water until the growing at 11%-25%, while 66% recounted elections are over.” losing a contract in the past year to a com- petitor offering unprofitable prices. Abraham Davis, director of market intelli- Trucking industry gence for Mack Trucks, says the current eco- market trends nomic view is being influenced by exceptional performance in recent years. “GDP [gross Customers are appreciating that trucks are domestic product] is still solid,” he says. “You more efficient than ever, and the new engines have very strong record performance in 2019 and emissions equipment have proven them- that’s moving back toward the good/normal selves with years of real-world operation range. When you look at year-over-year, indi- Local requirements will lead to smaller “last cators look worse, but fundamentals are mile” trucks and potentially electric trucks in actually solid.” inner-city applications in coming years, Most Mack customers expect a slowing- Randall says. He also says electronic logging but-strong economy, says Jonathan Randall, devices and continued expansion of the hub- senior vice president of sales and marketing and-spoke model — where a central hub (dis- for Mack. Customers’ biggest concerns, tribution center) is connected to freight lanes aside from a looming slowdown, continue to running along “spokes” — means the day- be driver retention and, for highway custom- cab business will become a larger portion of Many highway fleets are ers, shipping rates not keeping pace with the truck-sales market in the near future. using telematics and increased costs. “One of the largest builders of brick and mor- predictive maintenance to Joe Keller, president of Marvin Keller tar in the United States right now is also the help balance rising costs. Trucking, a regional carrier based in Illinois No. 1 online retailer,” Randall says. “And they photo: Jim McNamara and operating 120 tractors to haul mainly just started a fleet of trucks. Other traditional

2019 V3 | BULLDOG | 5

004-9_BDV319_Cover Story.indd 5 9/17/19 8:15 AM COVER STORY

retailers who are seeing more of their revenue come from online retail, like Walmart, also have their own trucks. So the big retailers are either already in, or considering getting into, the trucking business.” This means truckload carriers currently operating on tight profit margins are going to be squeezed. “They’re going to have to figure out ways to operate at a better efficiency and be more competitive with Amazon or a similar company who thinks they can do it cheaper themselves,” Randall says. On the positive side, more hub-and-spoke operations might ease challenges associated with driver recruitment and retention, since drivers will be home every night. Last-mile delivery is another area where big change is expected, but whether robots, drones or another technology/method Most truck owners in the emerges is uncertain. Randall says he doesn’t construction segment expect to maintain steady growth in 2020. foresee significant changes with last-mile delivery in the next year. “I don’t think there’s going to be one watershed moment that makes it gel one way or the other, but it’s going to be ongoing investment and valida- but for the general public?’ And then, ‘What increasing truck autonomy are mixed. tion,” he says. does it mean for customers’ operating “Generally, larger fleets are leading the costs?’” charge with adoption of advanced technol- ogy such as automation” Randall says. Innovation and technology “Some of our customers believe level four Two factors — safety and reduced operat- Automation autonomy is the future for them in a big way ing costs — are driving technological inno- Mack’s highway models, the Mack Anthem® for safety. Does that mean having a human vations in commercial trucks. “And in that and Mack Pinnacle™, both come standard and the cab? Most likely. But no feet, no order,” Randall says. “We’re asking, ‘What with the Bendix® Wingman® Fusion™ system, hands” he says, referring to hands-free driv- can autonomy mean for safety?’ And ‘What which provides collision mitigation, adaptive ing and automated braking, also known as can Over The Air and uptime mean for cruise control and lane departure warnings. Advanced Driver Assistance Systems or operating costs? Not only for the drivers, Fleet, driver and general-public views of ADAS. Predictions for trucking-industry market segments

nique forces are impacting the discussing rates with their customers. For a Chinese middle class, China is generating its on-highway, construction and refuse smaller companies, it adds pressure to find own used plastics. As a result, the price China U segments of the trucking industry. We different ways to compete. Because they pays for American plastic has dropped signifi- delve into their effects below. might not be able to match or beat a larger cantly, and the Asian nation has placed strict company’s rates, they could provide a higher cleanliness requirements on U.S. products. This level of service or offer recycling services not situation means the refuse industry in the Refuse provided by the competition, Dorwart says. In United States is struggling to find solutions. Mergers and acquisitions and changes in some areas, symbiotic relationships are Among the possibilities, Dorwart says, are recycling markets are the major trends that emerging. For instance, a large company fires developing a domestic industry for cleaning up will affect the refuse industry in 2020, says an outlying customer because of low profit and/or recycling plastics, lowering processing Curtis Dorwart, refuse product manager for margins and a smaller company takes on that costs with better sorting technology and return- Mack Trucks. customer and does well with it. ing to multiple-stream recycling, in which con- While mergers and acquisitions are a posi- Foundational shifts in the recycling market sumers must sort their recyclable waste into tive indicator for business, they aren’t equally are underway and are making it difficult for U.S. separate bins. advantageous for all those in the refuse municipalities and refuse companies to turn a From time to time, the waste stream industry. “A lot of the smaller guys are getting profit in this arena. In the past, most plastic changes significantly (when printed newspa- absorbed by the larger players,” Dorwart going into American recycling bins was baled pers declined, for example), and now the says. For the bigger companies, this means up and sent to China in empty shipping con- “Amazon effect” has vastly increased the increased leverage when negotiating prices tainers that had been used to bring Chinese amount of cardboard in the system, Dorwart for trucks and truck bodies and when goods to the United States. But with the rise of says. Luckily, China is still keen on importing

6 | BULLDOG | 2019 V3

004-9_BDV319_Cover Story.indd 6 9/16/19 4:18 PM “The bigger hurdle, I think, for autonomy is not going to be whether the technology is ready but whether the general public is comfortable and the legislation is able to keep up.”

Jonathan Randall, senior vice president of sales and marketing for Mack Trucks photo: Jim McNamara

“The bigger hurdle, I think, for autonomy is 2018, delivers software updates and vehicle- these capabilities reduce dealer service fees not going to be whether the technology is parameter changes anywhere in the United and increase revenue by preventing ready but whether the general public is com- States and Canada where a cellular connec- downtime. fortable and the legislation is able to keep tion is available. By using OTA, fleets can “Idle settings are going to be a big one for up,” Randall continues. compress the amount of time required to us, and that’s a tremendous flexibility that we update software or vehicle parameters from a really appreciate,” in addition to the cost sav- day or more out of service to as little as 20 ings, Keller says. Connectivity minutes in the fleet’s yard. Truck connectivity has exploded in recent Truck owners also can use Over The Air to years, and that trend will continue. make their own changes, including adjust- Electric trucks The most recent innovation, Mack® Over ments to speed governors and the way the Electric trucks also are in the cards, and The Air, launched in 2017 and expanded in transmission engages at different speeds. All Mack is leading the way with the all-electric

paper and cardboard due to its poor timber the past, 12-yards are common now in states much that it’s slowing up, which it has to do industry. “So that will continue to be a little bit where they’re allowed. In the same vein, at some point. As far as the customers I’ve of a bright spot,” Dorwart says. dump-truck operators are choosing light- met with, they’re going out to buy and they’re weight bodies to increase haul capacity. not being shy about it.” One of the most advanced areas for telemat- Most highway customers are interested in Construction ics is time-sensitive mixer-truck applications. addressing the segment’s chief concern — Relative to their counterparts in other trucking- Once the product is onboard, the driver has expenses rising faster than shipping rates — industry segments, those involved in construc- only 90 minutes to unload it. Owners are using with telematics. Maintenance and fuel tion are feeling more confident. Tim Wrinkle, GPS not only for location data, but also to savings can help balance driver pay and ben- construction product manager for Mack check which way the barrel is turning. This efits increases, but companies need data and Trucks, says truck owners in the construction tells them whether the truck is maintaining or efficient trucks and service to make this work. segment expect to maintain steady growth in discharging concrete. Sensors also can track Many fleets used to do maintenance on all 2020. how much water is added to the concrete their trucks at the same time intervals, Two big influencers — infrastructure while it’s in the truck. Adding water can Russoli says. Telematics allows fleets to take spending and private construction — are lengthen shelf life, but lowers quality. a smarter approach. “You’ll have a telematics stable, Wrinkle says. “A whole lot of ware- chart coming in and you’ll know, for instance, houses are being built with the trend toward On-highway one truck’s running a lot more or has more e-commerce,” he says. “Having more goods Stu Russoli, highway product manager for idle time,” he says. “So you can manage closer to customer endpoints is really driving Mack Trucks, says a lot of regional- and long- maintenance better and actually do what is that. And it’s a lot of concrete being poured.” haul trucking companies are looking at needed because you’re looking at the mile- Such construction also entails site-prep upgrading their fleets, and he doesn’t think age and the hours on the engine.” work and road building. that would be the case if they were overly Mack Over The Air updates are another Truck-related trends include maximizing worried about a possible economic slow- way to cut maintenance costs since software payload to improve efficiency and using down. “We see the overall market volume updates and parameter changes can be con- telematics for scheduling. Mixer-truck owners going down a little bit, but I don’t think that ducted without bringing trucks to service are adding lift axles and different configura- reflects that people aren’t optimistic,” Russoli centers and losing half a day or more of tions. Whereas a 10-yard barrel was typical in says. “They just may have already bought so productivity.

2019 V3 | BULLDOG | 7

004-9_BDV319_Cover Story.indd 7 9/17/19 8:15 AM COVER STORY

Mack® LR refuse truck. The New York City What drivers want Department of Sanitation and Republic Even with freight capacity and freight volume Services, a waste collection company based lining up better this year, labor remains a top in Phoenix, Arizona, will be testing demon- concern throughout the industry. According Mergers, acquisitions and stration models in 2020. to the American Trucking Associations, the changes in “We believe this is the right industry to test driver shortfall is expected to decrease recycling markets this technology,” Randall says. “It’s rugged, it slightly from 2018’s peak of 60,800 to 59,500 will continue to affect the refuse will test the battery density and will test the by the end of 2019, due to slower economic industry. batteries’ ability to manage parasitic load growth and a small bump in supply. while still meeting demand for propulsion, Because of the labor shortage, drivers are and it will lead to further development in other influencing the equipment that fleets are buy- of our equipment. ing, Randall says. “Our belief is that hub-and-spoke, city- Marvin Keller is spec’ing trucks with crea- delivery and stop-and-go applications, and ture comforts and conveniences. For maybe even some regional haul, make the instance, all the Mack Anthem® models the most sense for fully electric trucks.” company recently purchased include trucking profession easier and assist carriers Davis says while there is still a market for refrigerators. with onboarding are gaining popularity as alternative fuels such as natural gas, the Safety features and other types of technol- well. The prime Mack feature in this arena is industry is moving toward electric ogy also are attracting younger drivers, Keller the mDRIVE™ automated manual technology. says. “Millennials don’t question technology, transmission. Service and body installation with an elec- they expect it,” he adds. “And actually, the Since the mDRIVE was introduced, its tric powertrain versus a gas- or diesel- more complicated, the better. They’re more acceptance rate has soared, and it’s now powered truck also will be completely techie and gadgety.” available in highway and construction mod- different, Dorwart says. “We’re using these Mack has noticed this tendency as well, els. Currently, the take rate is greater than first couple of vehicles as a learning experi- and trucks are beginning to reflect it. 90% in the Anthem highway model and ence both for customers as well as us,” he “The next generation is used to working greater than 70% with the Pinnacle model. says. “There’s a huge learning curve and a with screens,” Randall says. “They’re used to More than 80% of Mack Granite® models huge training requirement that’s going to have working with a lot of data and stimulation. So, sold have automated transmissions. to take place in the industry as electric pro- as we design our cabs and trucks going for- “The manual transmission is in the minority pulsion systems develop.” ward, we’re designing them to interact in a now for sure,” Randall says. “And if you had Electrification of some truck systems, such way that today’s generations interact with told me 15 years ago that would be the case, as auxiliary power units, is also expected to their devices.” I would have said you were nuts. But now increase. Features that make getting into the we’re proving it. This advancement has done

Mack order trends aunched in 2018, the new Mack Anthem highway tractor was a full- L scale redesign of the previous highway product. The Anthem’s features and style have garnered Mack new customers, including Marvin Keller Trucking, which pur- chased 17 Mack Anthem models. “We’ve got reorders from the first of the early adopters of the Anthem — not only the customers we already had, but also the cus- tomers that we’ve gained,” says Jonathan Randall, senior vice president of sales and marketing for Mack Trucks. “As a result, we’ve seen a bump in our market share in the long-haul segment.” Anthem has been extremely successful in both the regional- and long-haul markets. In addition to carrying on Mack’s reputation for reliability, durability and cutting-edge technol- Marvin Keller Trucking, a new Mack customer, recently purchased 17 Anthem models. ogy, the Anthem has been lauded for the attention designers paid to driver comfort and sleeper is particularly popular. tractor both sport redesigned interiors that convenience — details that help customers The Granite®, Mack’s industry-leading incorporate the Anthem’s ergonomic and attract and retain drivers. The stand-up vocational offering, and the Pinnacle highway driver-friendly features.

8 | BULLDOG | 2019 V3

004-9_BDV319_Cover Story.indd 8 9/16/19 4:19 PM photo: JSR Studio

a really good job of opening up the driver do something local for a day. And then that’s something easily done with OTA. At the same pool and allowing less experienced drivers to a full week for them. Those are some of the time, customers are recognizing the need for learn the trade.” things we’re experimenting with.” enhanced aerodynamics and other systems, More traffic congestion also has contrib- such as lift axles, to improve fuel uted to the shift away from manual transmis- consumption. sions since stop-and-go conditions increases Regulations fatigue when drivers have to push the clutch Several recent or upcoming regulatory Hours-of-service proposal pedal and shift gears. changes will affect trucking businesses in Most trucking-industry organizations, includ- 2020. ing ATA, Truckload Carriers Association and Owner-Operator Independent Drivers Time over Drug and Alcohol Association, are supportive of the hours-of- money Clearinghouse service proposal FMCSA published in the “We’ve found that In 2020, the driver Federal Register Aug. 22, opening a 45-day Marvin Keller is work- shortage could be comment period. ing on several methods for many drivers, exacerbated by Under the proposal, drivers would be able for achieving another FMCSA’s CDL Drug to pause their 14-hour on-duty clock for up to goal of its driver money is not their and Alcohol three hours, use a new split sleeper berth recruitment and reten- top thing; home Clearinghouse, set to option of seven hours and three hours, have tion strategy: increased become operational in more flexibility surrounding the 30-minute home time. time is. They want January. The break requirement and extend their on-duty The main tactics the Clearinghouse is a window when faced with adverse weather company employs are to work less and database employers and traffic conditions. The agency also sug- operations and sched- be home more.” must query to identify gested expanding the short-haul exemption, uling adjustments. drivers who are prohib- which would allow more drivers to avoid Noticeably absent from Joe Keller, president of ited from operating a keeping duty-status records. its lineup are bonuses. Marvin Keller Trucking commercial motor “If you’ve got to pay vehicle based on DOT big bonuses for people drug and alcohol pro- Infrastructure spending to come to your com- gram violations. In recent years, the need for federal infra- pany, then when another bonus is available, structure spending has, at times, been a rare they’re just going to leave as quickly as they Greenhouse Gas Phase 2 area of agreement between Democrats and came,” Joe Keller says. And besides, “We’ve Next year will see production of the first Republicans on Capitol Hill. Legislation found that for many drivers, money is not heavy-duty trucks affected by Greenhouse deemed the “most substantial highway legis- their top thing; home time is. They want to Gas Phase 2 regulations, which set require- lation in history” is making progress in the work less and be home more.” ments at the engine level and the vehicle level U.S. Senate. The five-year, $278 billion bill Keller says a trend of fewer drivers staying to improve fuel economy and reduce harmful titled America’s Transportation and on the road a week or two at a time — a shift emissions. GHG Phase 2 standards take Infrastructure Act of 2019 cleared the likely caused by the increased hub-and- effect in three phases that begin with model Senate’s Environment and Public Works spoke activity discussed earlier — is making years 2021, 2024 and 2027. Committee in August. finding drivers who will take jobs with those Truck buyers will benefit from GHG Phase The new legislation would replace 2015’s requirements more difficult. So Marvin Keller 2, Davis says. “They don’t pay more for less; FAST Act, which expires in December 2020. is trying to manage its operations in ways that they are getting a more efficient vehicle,” he Randall says Congress might not approve allow drivers to be home as much as says. “We don’t see it having a big impact on the legislation until after the presidential elec- possible. the market.” tion, but in the meantime, states are spending “It’s almost getting to the point where we enough for infrastructure-related construction might need two drivers for each truck instead ELDs: unintended consequences to remain robust next year. of one,” Keller says, adding other fleets are To help offset fewer hours driven because of Keller notes Illinois recently raised fuel considering this as well. “We’re seeing rota- stricter record-keeping due to electronic log- taxes to help fund infrastructure projects. “It’s tions where maybe a driver will only work ging devices, some fleets are lifting their road a good thing,” he says. “We can build some three or four days a week. And maybe they speed governors a few miles per hour, roads and bridges, repair others.”

2019 V3 | BULLDOG | 9

004-9_BDV319_Cover Story.indd 9 9/17/19 8:17 AM SISS

Cost control

How fl eets use technology and safety initiatives to reduce insurance costs

enise ondini

10 | BULLDOG | 2019 V3

010-12_BDV319_On Business.indd 10 9/11/19 3:07 PM ne of the greatest expenses of operating a trucking company is O insurance. The company’s risks and responsibilities are reflected in the steep cost of insurance premiums — which are directly impacted by rising costs of settlement and litigation. While advances in safety technology ought to keep rates down, the truth is that managing key cost trends requires constant effort. The good news is there are steps fleets can take to lower their insurance premiums and make their fleets safer.

Obsession with safety Insurance premiums cost fleets between 7.5 cents and 8.8 cents a mile, or 4% of their total average margin costs, according to the American Transportation Research Institute. The reality is those costs can be even higher because self insuring and high deduct- ibles can give the appearance that insurance costs are lower than they actually are. Michael Nischan, vice president of transportation and logistic risk control at EPIC Insurance Brokers & Consultants, says that “fleets need to be obsessed with safety.” Part of that obsession should include an investment in safety- related technologies coupled with operational practices that demonstrate a commitment to safety throughout the fleet. This includes adhering to all driver qualification standards, drug and alcohol testing standards, hours of service regulations, cargo securement standards and complying with Federal Motor Carrier Safety Administration safety regulations. Insurance companies consider a variety of factors when deter- mining whether to insure a fleet and what plan premiums should be. Terri Lutz, vice president of risk management at Transervice Logistics, says some of the questions that have to be answered include size of the fleet, types of vehicles in the fleet, radius of operation, driver selection process and products being hauled. However, when promulgating premiums, one of the biggest factors is prior loss experience. In other words, how many accidents and therefore claims has the fleet experienced in the past three years?

Technology upgrades Bad prior loss experience does not have to define a fleet forever. A wide range of technologies on the market today can help reduce the number or severity of accidents, and can demonstrate to an insurance underwriter that drivers are operating safely and fleet managers are working hard to provide coaching in instances where problems occur. These include cameras, lane-departure warning systems and collision mitigation systems, all of which serve to

2019 V3 | BULLDOG | 11

010-12_BDV319_On Business.indd 11 9/16/19 4:23 PM ON BUSINESS

lessen the chance of a vehicle being involved in an accident. “Fleets with poor loss experience can over time see savings because of technology. If you have a lot of side sweeps or rear-end col- lisions, there is technology that can mitigate those losses. Over time you won’t have those claims anymore and so you become a lower risk. This can lead to the fleet enjoying some savings down the road, but it will not happen right away,” Lutz explains. In essence, a fleet has to take action to improve its loss experience. “Your past loss experience is indicative of your future poten- tial loss if you don’t change anything. Over time if a fleet makes these technological investments then they won’t have those three to four rear-end accidents and they won’t have those five to six side-swipe events.” Nischan encourages fleets to review their SMS reports each month to look for things Installing on-board video like the type of moving violations the fleet has cameras can help lower insurance costs. been cited for, types of maintenance issues found during roadside inspections, and per- cent of out-of-service violations for drivers and trucks. “Figure out what the trends are and then on average $200,000. However, in the past management, compliance and safety pro- address them by applying your policies, pro- five to six years, Nischan says there has been cess. You need to have a transportation man- cedures, training and disciplinary actions to a rise in “nuclear verdicts” following truck agement program and you need to make sure change behavior,” Nischan says. accidents. “It used to be that we were seeing that all levels of the organization are educated verdicts of $750,000, maybe up to $5 million, [about safety],” he says. but in the past few years we have seen stag- When rolling out safety technology in gen- Get smart with telematics gering numbers — $10 million, $20 million, eral, and driver-facing cameras in particular, Data from telematics systems, especially $50 million, even $90 million verdicts.” Nischan says a fleet should not just announce those that incorporate cameras, allow fleet Nischan says cameras, lane-departure that it is installing cameras and tell drivers managers to see not only what is going on in warning systems, collision avoidance sys- they have to deal with it. Rather they need to the cab but also on the road. Cameras give tems and other safety related technologies make sure drivers understand the purpose of context to the data, which can help with are not a guarantee of a lower premium but the cameras and that the fleet allows coach- behavior management. are one piece of a fleet’s overall committment ing and feedback within the first 60 days According to statistics from Lytx, makers of to safety and dedication to a safety culture. before taking any punitive measures. “When an onboard camera, DriveCam, fleets that you install the camera, give feedback and have camera-equipped trucks can see claim provide coaching and ongoing training. This cost reductions of up to 80%, plus a 50% Focus on accountability, will change the company’s safety culture as reduction in collision frequency. This is signifi- communication well as driver behavior,” he says. cant given that the Federal Motor Carrier “During preliminary rollout your culture will Safety Administration found that the average Technology alone is not enough, he says. change, driver behavior will change, drivers cost of a large truck crash with a fatality is “The company needs to have someone who will become safer and therefore less likely $3.6 million, and a crash with injuries costs is accountable for the overall risk than they were at the beginning of that trial period to be involved in a collision.” Both Nischan and Lutz were clear that a safety culture starts at the top. “You need to “During preliminary rollout your culture will have buy-in at the uppermost levels of man- agement,” Lutz says. “And then it must flow change, driver behavior will change, drivers will all the way down the organization. In addition, become safer and therefore less likely than they you have to be willing to expend resources, time and money on your safety initiatives.” were at the beginning of that trial period to be Insurance companies define trucking as a very difficult class of business to insure, but involved in a collision.” by investing in technology and having safety programs and with best practices in place, Michael Nischan, vice president of transportation and the fleet can be an excellent risk and should logistic risk control at EPIC Insurance Brokers & Consultants be able to keep its insurance premiums to a reasonable level.

12 | BULLDOG | 2019 V3

010-12_BDV319_On Business.indd 12 9/16/19 8:39 AM roundup of the nuers ENS that drive our usiness

EINCE

A fi ve-year, $278 billion package being hailed as the “most substantial highway legislation in history” cleared the .S. Senate’s nvironment and ublic Works Committee in August. It would succeed 2015’s FAST Act, which expires inrastructure pacage in December 2020.

EI C E

rucload rates $2.28 $2.30 $2.27 $2.2 (August fi gures projected) $2.21 $2.15 $2.19 $2.1 UN U UN $1.89 UG U UG $1.79 $1.8 $1.81 UN U UG hets decline in second uarter

an Flatbed eeer trailer burglaries trending CargoNet reports that thefts declined 1% during the Spot maret rates own second quarter of 2019 compared to the same time in 2018. Food and beverage products led the list of items stolen via ontract rates Steady trailer burglaries. While per-mile rates on the spot market are forecast to decline 18% in 2019 compared to 2018, contract rates are expected to hold fl at, according to freight research group FTR. E ruc tonnage U in a rollercoaster year 125 120 115

110

105

100 s truc tonnage inde 95 (Seasonally adjusted: 2015=100)

90 L L L L L AR AR AR AR AR OCT OCT OCT OCT 2015 201 2017 2018 2019

Despite month-to-month volatility, truck tonnage was up 7.3% in uly 2019 compared to uly 2018 and has increased in 2019 overall, per American Trucking Associations data. Tonnage in 2019 has been on a rollercoaster ride, but is still on a nice upward path, says ATA Chief conomist Bob Costello.

B more obs Fuel prices decline slightly O Average on-highway diesel fuel prices in the nited States fell The for-hire trucking industry added 11,700 jobs in the fi rst from $3.078 on April 1 to $2.99 on Aug. 19. That price is down half of 2019. The U.S. Department of Labor says 7,300 jobs were $0.213 compared to the same date in 2018. created in the second quarter, with ,300 of those added in une. Source: U.S. Energy Information Administration

2019 V3 | BULLDOG | 13

013_BDV319_Trends.indd 13 9/11/19 3:08 PM AT WORK

Legacy of growth H&K Group, Inc. celebrates 50 years of success and close partnership with Mack Trucks Story by Carolyn Mason

&K’s “Adirondack Green” Mack® pick up a loader. On the return trip, the power What started out as a small contracting Pinnacles™ and Granites® are a com- of the Mack amazed us both and we were business that began with the excavation of H mon sight in eastern Pennsylvania and immediately hooked. We purchased both U basements has spanned three generations of beyond, as they move material between Models and have been buying Macks ever growth. The H&K Group “Family of quarries and roadbuilding sites. since,” Haines says. Companies” is comprised of an assemblage John B. Haines IV, the patriarch and founder of vertically integrated companies providing of the Skippack, Pennsylvania-based H&K, complete heavy civil contracting and con- takes pride in his company’s half-century leg- A history of growth struction materials products and services acy as he guides the passing of the torch to It’s been more than 60 years since Haines through over 80 operations in three states new generations of family management. While started a small excavating company operat- including eastern Pennsylvania, New Jersey he is synonymous with the H&K brand, he’s ing out his family farm in Worcester, and Delaware. It employs over 1,800 skilled also known for his love of all things pertaining Pennsylvania. In 1957, as he started working tradespeople, professionals and administra- to Mack, including his first truck. on more complex civil construction projects, tive personnel. “Our first Mack trucks were a pair of 1969 he teamed up with his friend Terry Koch. U models purchased from Keystone Mack. Then, in 1966, his friend John R. “Jack” My former partner, Terry Koch, and I demoed Kibblehouse came on board. By 1968 they Powered by Mack one of the U Models, drove it to Bethlehem, had formed Haines & Kibblehouse Inc., now The Mack/H&K relationship has always been Pennsylvania, to perform some sitework and known as the H&K Group Inc. about communication and feedback. One

14 | BULLDOG | 2019 V3

014-17_BDV319_H&K.indd 14 9/16/19 8:52 AM Scott Haines, president and CEO of H&K, and Mark Frickmann, a driver for Haines & Kibblehouse Inc., check out the new Mack® Granite®.

build the trucks or its components to suit real The business life and real time conditions,” Alderfer says. H&K’s ability to survive and adapt to the chal- Today, H&K operates more than 350 Mack lenges of the 2007-2009 Great Recession trucks in on- and off-road applications and shows the value of the culture and expertise has purchased 56 Mack trucks in the past the company developed over its 50 years. four years, including 35 Granites and five new The severe downturn forced H&K’s manage- Mack Anthems®. The Granites are primarily ment team to adjust and rethink its opera- axle back, tri-axle dump trucks with a 219- tional objectives. The company restructured inch wheelbase and some are used as fuel and looked for opportunities in a challenging trucks, tankers and block trucks. market. Desiring to capitalize on federal stim- The five Anthems are used with tar tanks, ulus and infrastructure spending, H&K piv- flatbeds and frameless oted into the heavy dump trailers. They civil construction sec- also use the 455 hp tor and by 2013 was MP®8 engine, along “My former partner, securing infrastructure with the 12-speed contracts throughout Mack mDRIVE™ auto- Terry Koch, and I the region. This mated manual trans- endeavor was key to mission, and Mack’s demoed one of the H&K’s recovery from liftable pusher axle for [1969] U Models … the downturn and con- a weight-saving 6x2 tinues to define the configuration. the power of the industry prominence of Many of the off-road H&K to this day. trucks are Mack dump Mack amazed us President and CEO trucks that have been both and we were Scott Haines says they reassigned over the are a stronger and bet- years from the higher- immediately ter company for having mileage, on-road gone through the Great Photos by Kirk Zutell category. Alderfer hooked. We Recession. “I’ve says he likes the purchased both U learned a lot personally toughness of the about business and Mack trucks. “We run Models and have having the right people them hard, but we in the right positions great example is the test fleet and component don’t beat them.” He been buying Macks within the company. testing program enacted between 2005 and is also pleased with The downturn forced 2008. H&K tested three vehicles for Mack as how much the drivers ever since.” us to restructure many well as new engine types, prototype new like the equipment. John B. Haines IV, founder of H&K departments within cabs, a new fuel injection system, fuel mile- Tom Procher, sales H&K. We’ve also gone age testing and numerous parts and compo- representative with back to basics. nents over the years. Bergey’s Truck Through it all, we’re Dan Alderfer, truck fleet superintendent for Centers, has sold Mack trucks for 48 years, now poised to perform just about any infra- H&K, says the relationship between Mack and worked with H&K in that role for more structure project that the state or this country and H&K has always been a strong one. One than 20 years. has to offer.” critical component of the relationship was the Procher works with Alderfer at H&K, but close proximity of Mack’s Lehigh Valley, says he’s always remembered what John B. Pennsylvania, manufacturing facility to H&K’s Haines IV told him a decade ago. “We were Next generation operating footprint. Vehicles and parts could discussing buyer-seller relationships and Many private companies face the challenge of literally be tested in real time, studied and Haines said, ‘I don’t look at them as ven- leadership transitions between generations, analyzed while H&K was performing its daily dor-customer relationships. I look at them as but not all plan as thoroughly as H&K. The work. “This was truly a unique and amazing partnerships and, when we do well, you’ll do company is now led by a group of the opportunity for both parties as each got to well,” Procher says. continued on page 17

2019 V3 | BULLDOG | 15

014-17_BDV319_H&K.indd 15 9/17/19 1:08 PM AT WORK Trucking tribute

“Lil Hooker,” a 1919 AC Mack, was originally sold to Henry’s Garage in Trenton, New Jersey, in 1920. Later, it was purchased by John B. Haines IV and restored by Arthur Cooper.

isitors gawk at the sheer size and scope of John B. Haines IV’s vast collection of antique Macks, all lovingly restored and dis- V played in three large museum buildings on his property in Pennsburg, Pennsylvania. His collection includes one of the oldest Mack trucks, a 1919 AC Mack “hooker,” and four 1920s era Mack ACs. Haines says he and his longtime friend Art Cooper, a master restoration specialist and curator of the museums and its contents, work on the collection seven days a week. In mid-2019, Haines Historical Foundation was established as a nonprofit charitable organization. HHF was conceived by John B. IV and Linda Haines to formally preserve, manage, maintain and further develop the museums, antiques, collec- tions and historic grounds of the Haines Estate.

LEFT: John B. Haines IV collects, restores and displays vintage Mack trucks and other antique trucking, farm and construction equipment. ABOVE: A restored Mack AB 1926 Richfield Petroleum truck is part of the Museum’s collection. Richfield Petroleum is the company that originally sold oil to Haines & Kibblehouse. Same benefi ts of all lightweight Alcoa® aluminum wheels, 16 | BULLDOG | 2019 V3 now in Menacing Matte Black. alcoawheels.com/durablack

014-17_BDV319_H&K.indd 16 9/16/19 4:29 PM Legacy of growth continued from page 15

second-generation leaders: Haines’ oldest is Public Relations and Event Coordinator at son, Scott B. Haines, as president and CEO; H&K. She says she’s worked to bring the com- James T. “Jim” Haines serving as vice presi- pany into the world of social media, with all of dent and COO; John R. Kibblehouse Jr. as its advantages and challenges. “We have to vice president, secretary/treasurer; have a strong social presence for recruiting H. Christian “Chris” Budenz, executive vice employees, and customers expect to find you president, assistant secretary; Stephen M. on social,” she says. She’s revved up their Nelson, vice president, assistant secretary and Facebook and LinkedIn communities and con- both John B. Haines IV and Jack Kibblehouse tinues to add more media outlets as they fill the co-chairmanship roles on the Board as emerge. they mentor the younger generations. Scott Haines says that he’s been impressed The company refers to leaders as being G1, with the level of respect and the eagerness to G2 or G3 to indicate which generational learn shown by the third generation and wants Jennifer Bealer, one of H&K’s third generation leaders, cohort they belong to. There is a formal pro- coordinates events and manages their social media them to feel the pride that comes from being cess to foster leadership training, communi- strategy. part of a family-owned company. “They put in cation and mentoring among the generations. the time and effort and it pays off,” he says. The leaders are hands on as they work with their tenure at H&K. Our generation of cor- That commitment to family, business and the younger generation to build a framework porate leadership must make every effort to tradition continues, as does the strong rela- for the company’s continued future success. ensure that we provide the experience and tionship between Mack and H&K, Scott Jim Haines says they want to make sure guidance necessary to get our future leaders Haines says. that H&K is here for the next half-century ready to go when we step down.” “The Mack/H&K partnership over the last and beyond. “The G2’s primary objective is The G3s grew up in the company, attending half-century been a model of trust, feedback, to prepare our G3 leaders for their future company picnics and working summer jobs, responsiveness, service and performance. roles within the company. Secondly, it is and have rotated between various depart- There is no substitute for any of these ele- imperative that we, as G2 leaders, leave the ments for extensive experience. They also ments when materials, manpower and proj- company in a better place than when we attend management meetings as they work ects are in the balance and failure is not an found it. This is much easier said than done, alongside the G2s. option. Mack has simply delivered for H&K considering what my father, Jack and the Jennifer Bealer, stepdaughter of and the partnership we have forged has been other founding partners achieved during Co-Chairman of the Board, Jack Kibblehouse, key to our shared successes.”

Same benefi ts of all lightweight Alcoa® aluminum wheels, now in Menacing Matte Black. alcoawheels.com/durablack

014-17_BDV319_H&K.indd 17 9/16/19 4:29 PM K iin r ucce

Santmyer grows with people,

technology and Mack B Ji aara

1 BULLDOG 21 V3

018-20_BDV319_At Work_Santmyer.indd 18 9/16/19 9:01 AM rn nter trte te i buine in with one gas station and one employee not including himself. He found an opportunity to expand the business modestly in the early 1s when he bought a truck to distribute heating oil and other products. His son, Terry, bought the business in 1 when it consisted of two trucks and three employees. The market has changed dramatically since then and the company is now in the hands of the third generation of Santmyers.

Today, the Santmyer Companies transport in and out, different setup, different tank more product in a single day than it did in an sizes. With what we do and what we haul, it’s entire year in the early 1s. The Wooster, hazardous it’s gasoline and it’s diesel fuel. Ohio-based petroleum distribution and trans- Mistakes and delivery errors are costly, not portation company now operates out of 1 only money, but to people, the community locations in six states from West Virginia to and the environment.” Indiana, and delivers several hundred tanker That reuires a safe, maneuverable and loads daily, with more than 2 employees reliable truck. Santmyer has relied on Mack and 1-plus trucks. trucks since the early 2s, and has turned elivering fuel and petroleum products is to the Mack nthem within the past two not an easy market segment. Competition for years to get maximum fuel economy and customers, technicians and drivers is fi erce. driver satisfaction. Safety is always the number one focus. nd technology continues to change. “ou have a lot more competition now,” says Terry Santmyer, chairman of the com- pany. “ou’ve got more rules and regulations “ lot of now. It’s a lot more complex than it was just companies like 1 years ago. Volume is bigger than it was back then, but it’s based off fewer us don’t get into customers.” Growth came from taking business risks, all the things we Terry says. “I took a contract that guaran- teed I’d haul on weekends and holidays. do. They’re just That’s how I got my fi rst big account.” That oil companies or just willingness to take on challenges has con- tinued. “ lot of companies like us don’t get trucking companies. into all the things we do. They’re just oil companies or just trucking companies. We We do it all. nd we can do it all. nd we can do things most other do things most other companies can’t do.” The company recently restructured into companies can’t do.” three divisions, one for bulk fuel, lubricants, and propane distribution, one for transporta- err aner, oan hairan tion and one for its retail convenience stores and automated fueling stations. “The realign- ment of the company helps us to better serve our customers, advance the use of technol- The nthem has been “a great experi- ogy, and promote safety throughout the orga- ence,” says Nate Santmyer, ach’s brother nization,” says ach Santmyer, one of Terry’s and the Commercial Fuels director for the sons and president & CEO of the company. fl eet. “We have 15- and 20-year drivers with One of the ways Santmyer differentiates us, and they say it’s the best truck they’ve itself from competition is its willingness to ever driven.” meet each customer’s individual needs. The One of the things they like is the perfor- fl eet’s operating area includes congested mance and power of the nthem day cabs. urban areas like Cleveland, rural destinations The trucks are set up with Mack MP and everything in between. engines and mRIVE transmissions. Nate The fl eet goes to “a lot of delivery loca- likes the high torue the MP delivers. tions, like gas stations, trucking companies, “Torue’s where it’s at,” he says. “I don’t uarries and construction sites,” ach says, think you need as much horsepower if you hotos y olin cire “There’s a variety of different delivery loca- have the Mack torue.” tions and each of them have a different way The company tracks fuel economy with

21 V3 BULLDOG 1

018-20_BDV319_At Work_Santmyer.indd 19 9/17/19 10:35 AM K

ach left, erry middle and ate right antmyer in front of some of their new ac nthem models.

Mack’s Guardog Connect and its fl eet process enables the engine to operate at especially the features designed for liquid management system. “It’s been phenomenal 1,000-1,100 RPM, saving fuel without sacri- bulk haulers, which assist in preventing the with the Macks compared with our prior fi cing performance. This downspeeding also load from surging inside the tanker. mRIVE trucks,” Nate says. Santmyer has been aver- reduces operating stress on the engine. also excels with PTO operations, which are aging about . mpg with its Macks versus The importance of the data communicated critical for tank operations. The trucks rack the . mpg averaged by other makes in his by Guardog Connect is recognized by man- up 1,-12, miles per year, but also a fl eet. The Anthems are outfi tted with facto- agement. “This information is much more lot of operating hours running PTOs. ry-installed liftable pusher axles to save valuable and detailed than what we get from Attracting and retaining drivers is a big weight and improve fuel economy. our other trucks,” says ach, who adds that issue for Santmyer, as it is for every other “We hope with a few different changes we’ll the information Santmyer receives via fl eet. As a hazmat hauler, the challenge is be at 7.5 or 8 mpg,” Nate says. “That’s a big GuardDog Connect may enable them to offer magnifi ed. step, and all due to the mRIVE transmission more driver behavior incentives. “Our insurance requires at least two years’ and the aerodynamics of the Mack Anthem.” “There’s so much technology in our com- experience in Class A transportation,” Zach Nate is also interested to see how Mack’s pany now,” he says. The biggest challenge is says. “And even with experienced drivers, it energy recovery technology in the MPHE taking all that data and merging it together to still takes 2-3 months to train them to the engine could boost fuel economy, and is make sense of it. Dispatchers have comput- petroleum/hazardous aspect of the job.” looking into the feature with its dealer, ers and drivers have iPads that run the same Top-quality equipment is important for get- Brechbuhler Truck Sales. platform. ELDs supply more data. And the ting and keeping drivers, and keeping them Energy recovery technology is an advanced shop has programs for scheduling mainte- happy. feature of the MP8HE engine that captures nance and making sure they have parts. This “Newer equipment, new trucks, new trail- heat that would otherwise be lost, converts it gives managers greater operational control ers, that really helps with driver morale,” Nate to mechanical energy and delivers it back to and facilitates planning. says. “The new Sears seat that’s featured in the crankshaft in the form of torque. This mDRIVE is another plus for the fl eet, the Mack Anthem, it’s on the drivers’ want list, and to have that in a fl eet truck is a plus. And just the layout and the way the dash looks all the instruments and the gauges — it’s just very driver-friendly. They feel at home, if that’s the word you want to use for it. It’s their daily offi ce.” Safety is enhanced with disc brakes on all wheel ends and by spec’ing the Bendix Wingman Fusion driver assistance system. The company believes that standardizing equipment contributes to safe operations, as well as effi ciency. “That’s why we stick with one brand of truck, because if one driver’s truck is getting a repair, the truck that we put them in as a replacement is almost identical interior- wise, drivability, and automatic transmission,” Nate says. The same applies to the tankers, which are all set up the same way. So Santmyer Transportation has come a antmyer driver oert aylor long way from its humble beginnings. As delivers to a cstomer’s Terry Santmyer says, “It was all a big plan. ndergrond storage tan. Nothing written down, but you have a vision.”

2 BULLDOG 21 V3

018-20_BDV319_At Work_Santmyer.indd 20 9/16/19 9:01 AM XXX_BDV319_Mack Shop Ad.indd 2 8/13/19 1:55 PM K e iting reuire

ML Crane Group carries the load with Mack

B Ji aara Photos courtesy of ML Crane Group

rne Gru ie We’re all driven by OT road and bridge cranes that take as many as trucks to get iin says the company’s guidelines. There’s only so much weight you the crane to the job site. That’s the reason our president, Scott Wilson: “We lift can put on a truck, trailer, crane, whatever trucking and trailer fl eet has to be so large. anything too heavy for you to lift by hand. If that rolling device is.” Trucks are a large portion of what we do.” you can’t fi gure out how to lift it, how to move That reuires a lot of trucks. Smaller cranes In recent years, those trucks have been it, how to do something with it, we probably can travel on fl atbed or a crane carrier, but Mack Granite and Mack nthem models. can.” once the crane gets larger than -ton Previously ML Crane Group purchased trucks Sounds simple, but it reuires specialized capacity, it usually has to be divided into based on availability and ran a mixed fl eet, euipment. ML Crane Group provides crane components for separate loads. “When you many of which were used trucks. Recognizing rental .-ton to -ton capacity cranes, get to the larger mobile cranes, let’s say a the importance of reliable and durable trucks specialized rigging, heavy haul, and alterna- 2-ton crane, in some places you might to the company’s operations has led to a tive movement solutions to a wide variety of have one truck hauling the boom and then more focused approach to fl eet operations, industries across the nited States. While four or fi ve other trucks hauling the counter- Wilson says. some of the cranes are self-propelled, many weights and accessories,” Wilson says. “When ML Crane Group fi rst bought Crane travel by truck. “Some of our larger hydraulic cranes Service in 2007, there was not a fl eet plan “We’re as much a transportation company reuire as many as 13 to 2 loads to get a and trucks were just a necessary evil to get as we are a crane and rigging company. crane to a job site. We actually have some cranes to a job site,” Wilson says. “Now, with the fl eet size we operate, having a fl eet plan is really important.” In addition to hauling cranes, the fl eet fre- uently hauls the oversized and heavy haul loads their customers will want them to install. Up to 40% of the fl eet’s loads require special permits. The fl eet is currently more than 240 trac- tors, with Macks comprising more than a quarter and growing. About 80% of the com- pany’s employees have a CL and truck drivers are freuently euipment operators once they reach the job site. “On any given day, we could have as many as 400-500 peo- ple driving, whether on a road tractor or mobile crane. And on any given day, we could have as many as 2 trucks on the road.” He describes the fl eet’s spec as

22 BULLDOG 21 V3

022-23_BDV319_At Work_Crane.indd 22 9/11/19 3:10 PM “We’re as much a transportation company as we are a crane and rigging company. We’re all driven by OT road and bridge guidelines. There’s only so much weight you can put on a truck, trailer, crane, whatever that rolling device is.”

o ison, residen

“evolution,” meaning they make changes as they learn and gain new experience in areas such as gear ratios, suspensions and auto- mated transmissions. The number one reuirement is durability, he says. “With the local crane trucks, it’s as much off-road as it is on-road. Is the truck going to be durable Is it going to hold up to being a work truck We’re not just typical highway miles.” The company’s many locations each come modifi ed to meet heavy haul needs. “Mack fl eet then installs headache racks, fenders, with a specifi c set of equipment challenges has had our purchases for the last two and a tool boxes and push/pull connections. The based on the specialized services reuired. half years,” he says. fl eet’s Granite straight trucks have 24-foot Beyond what Wilson calls “basic crane ser- “ good vendor for your business learns fl atbeds, equipped with a 365 hp MP and a vice” air conditioners, signs, general con- your business and helps you make your busi- 12-speed mDRIVE. The fl eet has also pur- struction each of the locations is different. ness profi table and successful. And that’s chased nthem day cab tractors with hp The Southwest region of New Mexico and what we feel like the Bruckner family and MP and 12-speed mRIVE. West Texas primarily deals with energy oil, lbuuerue general manager Evan Smith For big loads, the fl eet operates trucks in gas, power, which means a lot of wind have done with us.” tandem one pushing and one pulling in the energy and oil facilities. Wind power means Wilson refers to the spec developed for ML lead which reuires constant driver com- transporting the wind generators and assem- Crane Group by Bruckner and Mack cus- munication to coordinate braking and bling the structure, plus sometimes maintain- tomer engineering specialists as a “hybrid accelerating. ing it. The Mid-tlantic has a lot of heavy-haul/over-the-road truck” and has put “Evan and the Bruckner family’s attention construction, plants and infrastructure proj- a number of them in service now. “The trucks to detail for us have kept us purchasing ects, and operates a number of tower cranes are very highly spec’d out, very well thought Macks and kept me from even looking at any- on large construction sites. Colorado has a out,” he says. thing else,” Wilson says. “They did a better mix of energy and large-city construction, Evan Smith says the Granite tractors come job servicing our account and making our while Chicago “has almost all of it, probably from Mack with factory-installed sleepers, time valuable to them and giving us back our the broadest mix of all.” hp Mack MP engines, 1-speed freedom to run our business. The number two reuirement is service mRIVE H automated manual transmis- “We’ve been really pleased with the trucks support. The fl eet works closely with sions, 2,-pound front and ,-pound Mack’s been producing.” But durability isn’t lbuuerue’s Bruckner Truck Sales, which rear Mack axles, as well as a 2,-pound the only thing they like about their Macks, says has helped it develop a Granite tractor spec liftable pusher axle installed by Mack. The Wilson: “The comfort level is unmatched.”

21 V3 BULLDOG 23

022-23_BDV319_At Work_Crane.indd 23 9/11/19 3:10 PM APPLICATIONS Snow kings

Mack® Granite® snowplows clear the way when the snow flies — lots of snow

By Olivia McMurrey Photos: Mark Urmos

24 | BULLDOG | 2019 V3

024-26_BDV319_Applications.indd 24 9/17/19 8:23 AM lowing snow is a stringent test of Mack has just proven itself to be one tough Swiss Army knives of a truck’s endurance. From pre- truck,” Morrison says. snow plowing P treating roads with chemicals to Even in communities and cities that aren’t keeping highways open during snowfall and dependent on a single roadway and don’t The Mack Granite comes off the assembly making sure all passages are clear afterward, deal with as much snowfall as Valdez, line as a versatile workhorse ready for a vast plow trucks often operate continuously for snow-clearing operations are critical, Wrinkle array of chemical-spreading and snowplow days or more. says. “Governments can make or break setups, which are dictated by customers’ “When snow is forecast, our customers themselves by how they handle snow storms regions, the types of roads they plow and the start bringing their guys in and they’re work- – how they work to clear the roads for busi- number of lane miles they need to clear in a ing constantly,” says Tim Wrinkle, construc- ness and for people to get to work or school given time frame. tion product manager for Mack Trucks. “That safely.” “Snow is different in Utah than it is in North same truck will work through the various Carolina,” Wrinkle says. And that’s true shifts and will just change drivers. They need across the country. For example, in higher the truck to be reliable.” Durability, reliability elevations in the West, snow is drier, while in The Alaska Department of Transportation and safety the central region, it can be an ice and snow entrusts many of the state’s vital arteries, mix. Snow packs differently based on mois- including the area in and around Valdez, Because Mack trucks are known for their ture level, and that affects clearing methods. Alaska, to Mack® Granite® model trucks strength, resilience and safety, it’s not surpris- Ice removal also requires special techniques. armed with snowplow- ing municipalities and The Granite is easily upfitted with bodies for ing equipment. Valdez state transportation spreading salt, brine and other chemicals. is the terminus of the departments turn to Plow options include front plows, wing plows Trans-Alaska Pipeline them – or to contractors that swing out into an adjacent lane so a System. The who use them – for ice- truck can clear two lanes at once, and tow Richardson Highway is and snow-clearing oper- plows that also allow a truck to clear an extra the only road in and out ations. The Mack Granite lane. Many trucks are equipped with under- of Valdez, and it tra- meets the unique chal- body or “belly” plows that are attached verses Thompson Pass, lenges of this application beneath the cab and scrape ice off the road a region that averages in several ways. surface. 400 inches of snowfall Corrosion is a major “I jokingly tell the state they turn these annually. concern with snowplow- things into Swiss Army knives,” Morrison “Thompson Pass is ing trucks because the says of trucks working on Alaskan highways. the snow capital of salt and chemicals they “You take a Swiss Army knife and you fold Alaska,” says Tavis spread to melt snow and out all the tools that you can use at one time Chaffin, a snowplow deter ice formation can and that’s kind of what these trucks look operator for the Alaska cause metal compo- like.” DOT. “We get more “Thompson Pass nents to rust. Mack’s The Granite’s versatility also means trucks snow up here than any- treated frame rails and configured for snowplowing don’t have to where else in the state.” is the snow capital specially designed paint take a vacation from work when the weather Robert Dunning, dis- keep road chemicals warms. Municipalities and contractors often trict superintendent of of Alaska. We get out, Wrinkle says, and use them as dump trucks or for spreading the Alaska DOT, says more snow up here the option of a single gravel or grading road bases. the agency’s ability to frame rail is popular for do its job hinges on than anywhere customers spec’ing the operating plow trucks else in the state.” Granite for snowplowing Increased ground around the clock. applications. Cleaning clearance Downtime is not an Tavis Chaffin, snowplow operator salt and chemicals from option. “If we stopped, for the Alaska DOT between double rails can In 2018, Mack announced a six-inch increase we would lose our be difficult, so Mack in the Granite Axle Forward model’s chassis roads,” he says. “We offers a single rail that is ride height, providing additional clearance for have to continuously thick and strong enough an underbody scraper. This gives the scraper plow.” to meet weight requirements and other rigors space to articulate in excess of 45 degrees in “If the road is closed for very long, it starts of snow- and ice-clearing operations. Wiring both directions, enhancing ice-removal capa- to really cause some significant issues,” says harnesses and connectors also are bilities in winter and road-grading functional- Mark Hanson, station foreman for the Alaska weatherproof. ity in the offseason. DOT. “Food coming in and out, for instance, The plow hoist on Granite models attaches “The increased ground clearance allows for and of course you’ve got the general public. to the truck’s parent rail frame extensions, fur- easier plow installation without the need to They want to be able to go to Anchorage, ther increasing durability. “That means it’s the move other chassis components like fuel they want to be able to go on their vacations, true rail,” Wrinkle says. “Some competitors tanks and exhaust aftertreatment systems, they have flights to catch and their lives to just have bolt-ons that don’t work as well.” saving the customer both time and money,” live.” When a Granite model is slated for snow- Wrinkle says. “The new configuration also Greg Morrison, sales representative at plowing operations, Mack applies a particular allows for a shorter wheelbase for greater Mack dealer Construction Machinery set of specs, including a heated windshield maneuverability and decreased weight, offer- Industrial LLC, says Mack has flown plow and mirrors, to improve safety and make the ing customers a cost savings without com- trucks into remote regions of Alaska. “The driver’s job easier. promising performance.”

2019 V3 | BULLDOG | 25

024-26_BDV319_Applications.indd 25 9/16/19 9:10 AM APPLICATIONS

Photo: Chris Zona

Easy upfitting The Granite is also upfitter friendly in that numerous assignable dash switches are provided. “Plows require a lot of switches inside the cab,” Wrinkle says. “We’re able to accommo- date up to eight custom switches in our dash.” Mack also builds plow trucks with pre- wired electrical connections and dash switches for headlights that mount on the hood, above the front snowplow. The Granite can be equally at ease plowing rural roads and interstate Rightsizing highways. ABOVE: Upfitters can equip Mack Granite The Granite can be configured for a wide models with front plows, wing range of snowplowing jobs, from clearing plows that swing into an three lanes with one pass on the nation’s bus- adjacent lane and belly plows iest interstate highways to navigating narrow for scraping roadway ice. neighborhood streets. Trucks undertaking the biggest jobs have a 6x4 configuration, their gross vehicle weights vehicle-parameter changes anywhere in the public know what roads are being plowed,” can total 110,000 pounds and they also must United States and Canada where a cellular Wrinkle says. “It’s pretty high tech, and that push the weight of snow covering multiple connection is available. This makes many kind of transparency and communication is traffic lanes. “It requires a lot of power,” trips to service centers unnecessary and sig- catching on.” Wrinkle says. nificantly increases uptime, which is vital for The Alaska Department of Transportation That muscle is supplied by the Mack MP®8 plow trucks. Because software updates take is using GPS data and even more complex engine, which offers up to 505 horsepower and less than 20 minutes and parameter updates technology by a company called MTI to up to 1,860 lb.-ft. of torque. This power runs take less than 10 minutes, they can be per- operate its plow trucks in “white-out” condi- through Mack mDRIVE™ automated transmis- formed while a driver is parked for lunch or at tions. When the world beyond the cab is sions, so the driver doesn’t have to worry about the home location. completely obscured by snow, drivers still shifting and can concentrate on driving. Mack GuardDog® Connect telematics hard- can plow their routes by looking at a screen On the other end of the spectrum, the Mack ware enables Over The Air updates. that shows the truck’s location in relation to Granite Medium Heavy Duty (MHD) model is GuardDog Connect also offers proactive roadway center and side lines, guardrails, available in a 4x2 configuration with a monitoring and repair planning, allowing real- areas where vehicles can enter and exit traf- Cummins L9 engine that features a lower 330 time diagnoses, repair scheduling and confir- fic lanes and more. horsepower option. The Granite MHD pro- mation parts are in stock. “All these features are showing up in real vides a lighter, more maneuverable and Wrinkle says in addition to taking advan- time on the screen within a few centimeters fuel-efficient option that is a better fit for tage of these capabilities, some snowplow of accuracy,” Hanson says. “It’s almost like a some small municipalities. truck owners, including the Pennsylvania video game. So now if I’m in a white out, I Department of Transportation, are using the know where I am on the road. If I travel over telematics system to help plan their routes the center line, it turns red. If I get too far to Where’s my snowplow? and let customers know where trucks are and the right, start going over the fog line, the fog Innovative Mack technology is ideally suited which roads are clear. line turns red. So it really helps you to not for the snowplowing application. Mack® Over “They’re pinging the trucks every 60 only have the security of knowing where you The Air delivers software updates and seconds and using a website to let the are on the road, but you plow straighter.”

26 | BULLDOG | 2019 V3

024-26_BDV319_Applications.indd 26 9/17/19 8:23 AM TAILLIGHTS

Keeping America clean: The evolution of the waste industry

Republic Services and Mack Trucks Historical Museum honor refuse industry with new exhibit By Kevin Williams

fascination with trash and trash 1951 Mack LF model with a Heil Colecto-Pak locations. Some of the first customers to removal collection has visitors flocking body, and a 1965 Mack B53S model with a come through were employees from another A to see the history of waste removal on Dempster Dumpster body. Republic Services waste collection company, and they were full display at the Mack Trucks Historical also helped develop the exhibit’s interactive impressed. They said they learned things Museum’s Refuse exhibit. displays and refuse industry timeline wall. about their own industry they didn’t know,” The new exhibit, which features three People have always felt a connection to Maney says, adding that the exhibit appeals antique Mack® trucks and an interactive dis- trash and that has made the refuse exhibit at to a blend of industry veterans and the gen- play, was made possible by support from the museum such a success, says Doug eral public. Mack Trucks and Republic Services, an Maney, curator of the Mack Trucks Historical However, those in the refuse industry busi- industry leader in recycling and waste Museum in Allentown, Pennsylvania. Maney ness prefer to call it refuse or waste manage- disposal. credits the refuse exhibit, officially known as ment rather than “garbage.” And it’s not Republic Services provided the three clas- “Keeping America Clean,” with raising simple semantics driving the change in lan- sic Mack models for use in the new exhibit. museum attendance by 20% this summer. guage; it’s that the “garbage truck” is no lon- The Mack models on display include a 1929 “It’s been very well-received. Our visitors ger just about garbage. Mack AK model with hoist and dump body, a are Mack customers who are in different “It’s not just the derogatory connotations of garbage, it’s that the move to recycling has almost split the refuse industry in half. The bulk of what we dispose of now is packaging, “The earliest refuse vehicles were horse-drawn which can be recycled for the most part, and wagons that cleaned up horse-waste on the the rest has to be disposed of,” Maney says. streets and ashes from cooking and heating. From horses to high tech Everyone had ashes.” One of the exhibit’s most popular compo- nents chronicles the history of collection by Doug Maney, curator of the Mack Trucks Historical Museum delving into how Mack refuse vehicles have evolved over time.

2019 V3 | BULLDOG | 27

027-28_BDV319_Taillights.indd 27 9/16/19 9:13 AM TAILLIGHTS

The 1952 LFTD with Heil Colecto-Pak refuse body is equipped with air brakes, a 5-speed transmission and a 6-cylinder gas engine capable of up to 158 horsepower.

“The earliest refuse vehicles were horse- drawn wagons that cleaned up horse-waste on the streets and ashes from cooking and heating. Everyone had ashes,” Maney says. But as horses gave way to cars, horse- The museum’s 1929 AK has a Mack 4-yard dump body drawn garbage carts were replaced by rudi- and a 4-cylinder gas engine mentary “garbage trucks” — back then, that producing 75 horsepower. Originally term would have been accurate as the outfitted with gas lights and solid tires, it now has electric lights and pneumatic tires. emphasis was on waste disposal. Republic has restored several of its legacy company antique collection trucks that cap- ture the evolution of curbside collection, and “Slager is such a supporter and advocate Changing waste, these are the centerpieces of the exhibit. of the Mack brand that he chose to donate Last year, Republic approached Mack these three trucks to the museum to preserve changing trucks Trucks with the idea of using the vintage vehi- the heritage of both companies,” Maney “The evolution of waste really drove the cles in an exhibit. says. evolution of the vehicles that were used. “Republic is one of Mack’s largest custom- “Republic’s antique trucks are the perfect The early days were spent collecting ash, ers, and they had these three restored vehi- fit for telling that story, a way to showcase the where you would grab buckets of ash and cles that were stored away and weren’t antique trucks and preserve a bit of history. empty them into an open-bodied dump getting the exposure that they should, so Don The Mack Museum created an exhibit that truck. These dump trucks were the first ash Slager, CEO of Republic, thought there would tells the story of how far the industry, the and rubbish collection vehicles,” Maney be no better place for these vehicles to be companies, and technology have come in the says, adding that “as the rubbish changed put on display,” Maney says. Republic has a last century,” Republic Services told Bulldog [to food waste], enclosed bodies came fleet of approximately 16,000 Mack trucks. magazine. along.” He describes them as dump bodies resembling a dumpster on wheels with flip lids to keep loose debris from flying out and to contain odor. Fast-forward to today and the emphasis on waste management has shifted sharply to recycling. One section of the exhibit high- lights recycling using videos and interactives that promote and educate about recycling and proper placement of recycling materials. You can, by the way, recycle pizza boxes as long as they don’t have grease soaked in, one of many things Maney said the exhibit taught him about recycling. “Clean out containers, make sure there is no peanut butter or mayo in the jar,” Maney says, adding that the sorting process that recyclables go through is fascinating. For instance, often, cans, cardboard and paper are sorted out by air, which blasts the card- board and paper out as an easy means of separation. And, according to Republic Services, the advancements are only going to continue. Earlier this year, Republic announced a part- nership with Mack to test a fully electric Mack® LR refuse truck to help the fleet This 1965 B53S with Dempster Dumpster body has a 6-cylinder diesel engine with an 18-speed manual achieve zero emissions goals. Yet another transmission producing up to 158 horsepower. way to keep America clean.

28 | BULLDOG | 2019 V3

027-28_BDV319_Taillights.indd 28 9/16/19 9:13 AM BRIDGESTONE IS HERE TO TAKE YOUR FLEET FURTHER

NEW! Introducing the New Bridgestone R284™ Ecopia

The R284™ Ecopia is a steer tire that gives you the best of both worlds: long wear life and the fuel efficiency benefits Ecopia tires are known for. Thanks to innovative technology the R284 delivers significant wear life while also improving rolling resistance by 5%, compared to the R283A™*. With unparalleled service and the nation’s largest network of dealers, Bridgestone is here to take your fleet further.

*Based on rolling resistance measurements on 16-ply tires sized 295/75R22.5. Results may vary. R284™ ECOPIA STEER

COMMERCIAL.BRIDGESTONE.COM ©2019 BRIDGESTONE AMERICAS TIRE OPERATIONS, LLC. ALL RIGHTS RESERVED.

19-BCOM-0009 M1mp 2019 Million Mile R284 Ecopia NewCab 10.75x14.75.indd 1 5/8/19 10:37 AM

CV3_BDV319_Bridgestone.indd 2 8/16/19 9:15 AM Mack Trucks, Inc. World Headquarters 7900 National Service Road Greensboro, NC 27409

Official Hauler of

2020 Trade Shows and Industry Events Mack Trucks will participate in these trade shows and industry events in 2020. We hope to see you there. Want more January 22 -23 Canadian Concrete Show Toronto, ON Mack? February 4 - 7 World of Concrete Las Vegas, NV Follow us all over February 14 – 17 ATD Las Vegas, NV the Internet to stay February 24 - 26 TMC Atlanta, GA on top of the latest March 4 - 6 Work Truck Show Indianapolis, IN news, product March 10 - 14 ConExpo-ConAgg Las Vegas, NV information March 29 – April 1 TRALA Bonita Springs, FL April 16 – 18 Truck World Toronto, ON and fun! April 26 – 28 NPTC Cincinnati, OH May 3 - 5 NTTC Washington, DC macktrucks.com May 5 – 7 Waste Expo New Orleans, LA May 12 - 13 ACT Expo Long Beach, CA youtube.com/ September 27 – 29 NRMCA Concrete Works Aurora, CO macktrucks September (date TBD) Tank Truck Week TBD @MackTrucks Sept/Oct (date TBD) Women in Trucking TBD

October 24 – 28 ATA MC&E Denver, CO Facebook.com/ MackTrucks October (date TBD) CWRE Toronto, ON Linkedin.com/ company/mack-trucks

Subscribe to Bulldog Magazine Today macktrucksinc Stay up to date with all things Mack by subscribing to Bulldog Magazine. Bulldog has been informing Mack customers and fans for 99 years and counting, and is more useful than ever. Each issue is free and contains the

latest news about Mack, its trucks and services, plus useful information for anyone in the trucking industry. instagram.com/ Go to macktrucks.com/community/bulldog-magazine to subscribe online and don’t miss an issue. macktrucks/

CV4_BDV319_Back Cover.indd 2 9/16/19 4:43 PM