EHMA ANNUAL CONFERENCE 2015 Picture by Wessel Keizer
EVIDENCE-BASED MANAGEMENT: BETTER DECISIONS, BETTER HEALTHCARE
15-17 June 2015
Media Partners: Amrâth Hotel Brabant, Breda, the Netherlands
Hosted by: Supported by:
EUROPEAN HEALTH MANAGEMENT ASSOCIATION 15-17, Rue Belliard, 6th floor, 1040 Brussels | Belgium Tel.: + 32 2 5026525 | Fax: + 32 2 5031007 [email protected] | www.ehma.org
WELCOME ...... 3
PROGRAMME AT A GLANCE ...... 4
PROGRAMME OVERVIEW ...... 5
DETAILED PROGRAMME: Contents MONDAY 15 JUNE 2015 ...... 9
DETAILED PROGRAMME: TUESDAY 16 JUNE 2015 ...... 14 EXHIBITORS’ AREA/ PRACTICAL EXPERIENCES DETAILED PROGRAMME: WEDNESDAY 17 JUNE 2015 ...... 20 SAGE KEYNOTE SPEAKERS ...... 26 EMERALD
EHMA POSTER PRESENTATIONS ...... 32
INTO D’MENTIA PRACTICAL INFORMATION ...... 34
THE EYE BUS FLOoRPLAN AMRÂTH HOTEL BRABANT ...... 35
MAP OF BREDA ...... 36 EHMA STAFF
The EHMA Staff WELCOME you TO BREDA!
Jeni Bremner Director
Ilaria Pastorino Events and Membership Manager
Daniel Fernandez Buckley European Projects Manager
David Smith Operations & Member Engagement Manager
Matteo Vezzosi Events and Projects Officer
Giulia Iaquinta Intern Welcome to the Netherlands! Welcome to Breda!
Healthcare organisations and systems face complex challenges regarding the delivery of care. Researchers, policy makers, hospital managers and health care executives need to apply the best available evidence in managerial decision making. This is reflected in the concept of evidence-based management. Welcome Inspired by the use of evidence in the decision making of healthcare professionals, champions of evidence-based management assume that the systematic use of the best available evidence in managerial decision making
will improve healthcare provision. However, several questions and challenges WELCOME remain regarding the conceptualisation, application and implications of evidence-based management in healthcare. 3
Together we will explore what is meant by “evidence”: how managers, policy makers and leaders make use of evidence in their decision making; how researchers can help managers and healthcare organisations to find, appraise and use evidence effectively; what should researchers do to get their research findings put into practice and how the training and development of managers and leaders equip them to be good at using evidence in decision making.
As always the programme is packed with a mix of research and practice papers from across Europe and beyond to create the richness of discussion for which the EHMA Conference is famous. Following last year’s positive experience a limited number of papers will be presented during each parallel session, in order to provide more space for discussion and exchange of ideas. Furthermore, thanks to the participation of the military health care sector, the 2015 Annual Conference will present the unique opportunity to explore new elements in knowledge-sharing and health management.
And now, without further delay enjoy the discussion, enjoy Breda and enjoy the 2015 EHMA Annual Conference!
Dr. Armin Fidler Ms. Jeni Bremner EHMA President EHMA Director PROGRAMME AT A GLANCE
MONDAY 15 JUNE TUESDAY 16 JUNE WEDNESDAY 17 JUNE
08.00 08.30 09.00 Plenary Session SAC 09.30 "Reflective Management Practice: a Matter Breakfast Parallel Sessions 10.00 of Rigour and Relevance" Session 10.30 SIG Seminar on Transitions Evidence Session: Dutch in on the Poster session 11.00 Best Health European Capability KMMC/ EU Health Practice System Military Approach Military EHMA 11.30 Primary Parallel Sessions Policy Healthcare Award Parallel Sessions 12.00 Healthcare Evidence- and its Session Session Based Interfaces 12.30 Treatment with Civil Into EBM: Roadmap to within Healthcare PDs' Sustainable strengthen 13.00 Toolbox for the D'Mentia Basic Principles and SIG Mental Meeting employability evidence-informed Co-ordination and Practical Examples 13.30 Sessions: Health policy-making Optimisation of the Primary 14.00 Patient, Supply and Care & Information Flows Plenary Session 14.30 Workforce in Hospitals "Evidence Based Management in Healthcare: from Plenary Session 15.00 Research Production to Knowledge Mobilisation"
15.30 Hospital Conference Closing Into Poster session on the 16.00 D'Mentia Annual General move 16.30 Assembly Poster session Themed Sessions Masterclasses 17.00 (EHMA Members only) 17.30 18.00 4 Transfer Amrâth Hotel - Breda Castle 18.30 Opening Plenary Transfer Amrâth Hotel - Grote Kerk 19.00 "Towards an evidence-based foundation of Health 3.0 for 19.30 military and civilian healthcare" & "In search of evidence- based innovation: Global health 20.00 security and the new Air Force 3.0 approach" 20.30
PROGRAMME AT A GLANCE Social Dinner 21.00 21.30 Opening Reception 22.00 22.30 Transfer Breda Castle - Amrâth Hotel
23.00 Transfer Grote Kerk - Amrâth Hotel 23.30
EHMA SCIENTIFIC ADVISORY COMMITEE Prof. Dr. Kim Putters, Erasmus University Rotterdam, the Netherlands Prof. Kieran Walshe, (Outgoing Chair), Manchester Business School, United Kingdom Prof. Walter Sermeus, Catholic University Leuven, Belgium Prof. Federico Lega, (Incoming Chair), Bocconi University, Italy A special thanks to Prof. Kieran Walshe (Manchester Dr. Ronald Batenburg, NIVEL, the Netherlands Business School, United Kingdom) for his many years of dedication, work and commitment to EHMA as Prof. James Buchan, Queen Margaret University, SAC Chair. United Kingdom Mr. Nick Fahy, Nick Fahy Consulting Limited, HOST United Kingdom EHMA gratefully acknowledges the support of Dr. Pia Maria Jonsson, National Institute for Health the Tilburg University/TRANZO Department and and Welfare, Finland in particular of Prof. Aad de Roo, and to the Joint Ms. Annette Katrava, International Consultant Health Care Division of the Netherlands Ministry of Health Care Service, Greece/Canada Defence in particular Colonel Henk van der Wal. 5
PROGRAMME OVERVIEW: MONDAY, 15 JUNE 2015
Breda Castle Breda (Please see page 34 and 36 for info) Ground Floor Ground Room 1 Room 6/7 Room 10/11 Room 5 Room 3 Room 8/9 Floor Ground Room 6/7 Room 10/11 Room 1 Room 5 Room 3 Room 1 Floor Ground Castle Breda (Please see page 34 and 36 for info)
REGISTRATION DESK OPEN & WELCOME COFFEE DESK OPEN & REGISTRATION IN TRANSITION: VISIONS, FACTS AND DUTCH HEALTHCARE EMERGING ISSUES (SIG) ON BEST PRACTICE IN SPECIAL INTEREST GROUP MANAGEMENT CAPABILITY APPROACH: BETTER PERSPECTIVE EVIDENCE ON THE AND DISABILITY ON SUSTAINABLE EMPLOYABILITY CARE: MILITARY PRIMARY HEALTH TRANSITIONS IN EUROPEAN COUNTRIES EVIDENCE FROM FOUR (Lunch served in the room) MENTAL HEALTH EVIDENCE-BASED TREATMENT WITHIN (Lunch served in the room) NETWORKING LUNCH FOR SIGs PARTICIPANTS NETWORKING LUNCH CARE SPECIAL INTEREST GROUP (SIG) ON PRIMARY MANAGEMENT SPECIAL INTEREST GROUP (SIG) ON WORKFORCE FOR THE THE DESIGN OF AN INNOVATIVE TOOLBOX CO-ORDINATION AND OPTIMISATION OF THE PATIENT, SUPPLY OF THE PATIENT, SUPPLY CO-ORDINATION AND OPTIMISATION THROUGH A AND INFORMATION FLOWS IN HOSPITALS COLLABORATIVE NETWORK OF STAKEHOLDERS ANNUAL GENERAL ASSEMBLY (EHMA Members only) DEVELOPMENT AND INTO D’MENTIA SIMULATION TRAINING: EVALUATION HOSPITAL ON THE MOVE: HEALTH CARE CLOSE TO HOME POSTER SESSION & COFFEE BREAK at their poster! Come and meet the poster presenters OPENING PLENARY “TOWARDS AN EVIDENCE-BASED FOUNDATION OF HEALTH 3.0 FOR MILITARY AND CIVILIAN HEALTHCARE” & “IN SEARCH OF EVIDENCE-BASED INNOVATION: GLOBAL HEALTH SECURITY AND THE NEW AIR FORCE 3.0 APPROACH” CHAIRS: TRANZO Department, TilburgProf. dr. Henk Garretsen, Director University, the Netherlands Col. Henk van der Wal MBA-H MHA EMSD, Chief Healthcare the Netherlands Operations, the Royal Netherlands Air Force, SPEAKERS: Brig. General Johan de Graaf MD MPH DMCC, Surgeon General, Netherlands Armed the Netherlands Forces, HR Royal Netherlands Air Air Cdre Fred Sotthewes, Director, the Netherlands Force, OPENING RECEPTION 08.30 08.30 PROGRAMME OVERVIEW: MONDAY, 15 JUNE 2015 15 JUNE 2015 MONDAY, OVERVIEW: PROGRAMME 20.30-22.30 20.30-22.30 18.30-20.30 16.30-17.00 15.30-16.30 15.30-16.30 15.30-17.30 13.00-15.00 13.00-15.00 13.00-15.00 12.00-13.00 12.00-13.00 11.00-14.00 10.00-12.30 10.00-12.00 10.00-12.00 10.00-12.00 6
PROGRAMME OVERVIEW: tuEsday, 16 JUNE 2015 12.30-14.00 11.00-13.30 11.00-12.30 10.30-11.00 09.00-10.30 PROGRAMME OVERVIEW:TUESDAY,16JUNE2015 08.30 (Lunch served intheroom) EVALUATION INTO D’MENTIASIMULATION TRAINING:DEVELOPMENTAND (Lunch servedintheroom) PROGRAMME DIRECTORS’MEETING (Lunch servedintheroom) the Netherlands Center, Forces Health Care Organisation, Netherlands Armed LTCOL JeroenHulst,CommanderMilitaryRehabilitation Forces HealthCare theNetherlands Organisation, Armed COL TonyBek,CommanderMilitaryHospital,Netherlands Royal NetherlandsAirForce, theNetherlands LTCOL RalphVermeltfoortMD,ChiefAeromedical Evacuation theNetherlands Organisation, Knowledge Center, Forces HealthCare NetherlandsArmed LTCOL TheovanderZanden,ChiefMilitaryHealthcare SPEAKERS: Ministry ofDefence,theNetherlands LTCOL ErwinHoogeboom,HeadOperationalHealthcare, CHAIR: HEALTHCARE: EVIDENCEFROMINTERNATIONALOPERATIONS MILITARY HEALTHCAREANDITSINTERFACESWITHCIVIL byEHFF) (Session organised BOTTOM-UP HEALTHCAREMANAGEMENT YOUNG INNOVATORSCONNECTTOINSPIRE: • PlanningandPurchasingCareI • CitizenandPatientInvolvement PARALLEL SESSIONS Sweden Prof. MatsBrommels,Director MMC,Karolinska Institute, CHAIR: COMPETITION PHD STUDENTS’SESSION:KMMC/EHMARESEARCHAWARD COFFEE BREAK the Netherlands Prof. Dr.IngeBongers,Professor, UniversityofTilburg, SPEAKER: Management, ManchesterBusinessSchool,UnitedKingdom Prof. NaomiChambers,Professor ofHealthcare CHAIR: AND RELEVANCE” “REFLECTIVE MANAGEMENTPRACTICE:AMATTEROFRIGOUR PLENARY SESSION REGISTRATION DESKOPEN&WELCOMECOFFEE
Room 12/13 Room 8 Room 11 Room 7 Room 5 Ground Floor Room 1/4 Ground Floor Room 8 Room 9 7
PROGRAMME OVERVIEW: TUESDAY, 16 JUNE 2015 Room 1/4 Floor Ground Room 8 Room 10 Room 11 Room 9 Room 5 Room 12/13
PLENARY SESSION PLENARY MANAGEMENT IN HEALTHCARE: FROM “EVIDENCE BASED TO KNOWLEDGE MOBILISATION” RESEARCH PRODUCTION CHAIR: of Health Master Director PhD, Program Ms. Elly Breedveld for Health Care Erasmus Centre Business Administration, the Netherlands University Rotterdam, Management, Erasmus SPEAKER: Policy and of Health Professor Prof. Kieran Walshe, Kingdom United of Manchester, Management, University POSTER SESSION & COFFEE BREAK at their posters! Come and meet the poster presenters THEMATIC & PARALLEL SESSIONS • Integrated Care • Staff & Health Care Regulation I • Quality of Care other approaches • Improving Patient Flow - Lean and EVIDENCE BASED MASTERCLASS: TOGETHER WE INNOVATE. MANAGEMENT IN PRACTICE PANEL: TRANZO Department, Prof. Dr. Henk Garretsen, Director Tilburg University, the Netherlands of Evidence Based Prof. Dr. Inge Bongers, Professor Health, TilburgManagement of Innovation In (Mental) University, the Netherlands MASTERCLASS: PROMOTING AND ENFORCING PATIENTS’ RIGHTS AT EU LEVEL. OPTIONS, CHALLENGES AND PRACTICAL IMPLICATIONS CHAIR: European Mr. Willy Palm, Dissemination Development Officer, Observatory on Health Systems and Policies, Belgium Observatory on Health (Session Organised by the European Systems and Policies) DEPARTURE FOR SOCIAL DINNER Kerk. The Social Dinner will take place at the Grote For delegates accommodated at the Amrâth Hotel Brabant buses will leave at 18.30 transport will For delegates accommodated in the city centre The venue is within walking distance from be not provided. hotels. city centre 18.30 PROGRAMME OVERVIEW: TUESDAY, 16 JUNE 2015 TUESDAY, OVERVIEW: PROGRAMME 15.30-17.30 15.30-17.30 15.30-17.00 15.00-15.30 14.00-15.00
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PROGRAMME OVERVIEW: wednesday, 17 JUNE 2015
15.40-16.00 14.20-15.40 14.00-14.20 12.30-14.00 12.30-14.00 11.00-13.30 11.00-12.30 11.00-12.30 10.30-11.00 09.00-10.30 PROGRAMME OVERVIEW:WEDNESDAY,17JUNE2015 08.30 CONFERENCE CLOSINGSESSIONS Amsterdam MedicalCenter, TheNetherland Mr. WouterBos,ChairoftheBoard ofDirector, VUUniversity Deusto BusinessSchool,Spain Prof. Dr.RafaelBengoa,Director oftheHealthDepartment, SPEAKERS: Center Innsbruck,Austria Dr. ArminFidler,EHMAPresident, SeniorLecturer, Management CHAIR: PLENARY SESSION AWARD ANNOUNCEMENT KAROLINKSA MEDICALMANAGEMENTCENTRE/EHMA RESEARCH EUROPEAN REGION STRENGTHEN EVIDENCE-INFORMEDPOLICY-MAKINGINTHE TOWARDS ANACCELERATEDROADMAPFORACTIONSTO (Lunch servedintheroom) (MILITARY) HEALTHCARESYSTEMS SUBSTITUTING AHEALTHFORSICKNESSORIENTATIONWITHIN (Lunch servedintheroom) PRACTICAL EXAMPLES EVIDENCE-BASED MANAGEMENT:BASICPRINCIPLESAND NETWORKING LUNCH (Lunch servedintheroom) HEALTH MANAGERS’(THESES)SESSION • Staff&HealthCareRegulationII • PlanningandPurchasingCareII • Management-makinggooddecisions PARALLEL SESSIONS EU HEALTHPOLICYSESSION:THEEUROPEANSEMESTER Come andmeettheposterpresenters attheirposters! POSTER SESSION&COFFEEBREAK • PatientCentricCare • EvidenceBasedPractice • LongTermCare • Networks PARALLEL SESSIONS REGISTRATION DESKOPEN&WELCOMECOFFEE
Room 1/4 Room 1/4 Room 1/4 Room 8 Room 13 Room 11 Ground Floor Room 9 Room 10 Room 12 Room 8 Room 5 Ground Floor Room 13 Room 12 Room 11 Room 9 Ground Floor 9
MONDAY, 15 JUNE 2015
the Netherlands the Netherlands 10.00-12.00 Room 6/7 for Hospital Management, GermanyProf. Dr. Wilfried von Eiff, Centre Chairs the Council for Public Health and Society, the Netherlands for Public Health and Society, the Chairs the Council Prof. Dr. Pauline Meurs, the Netherlands for Social Research, Netherlands Institute Prof. Dr. Kim Putters, the Netherlands for Health Services Research, Netherlands Institute Prof. Dr. Roland Friele, 10.00-12.00 Room 1 TilburgProf. Aad de Roo, University, the Netherlands of Health Insurers, Netherlands Association René Groot Koerkamp,
Selecting the best practices from innovative experiences: The Observatory of Innovation in of Innovation in Selecting the best practices from innovative experiences: The Observatory Healthcare Management in Catalonia Quality and Assessment of Catalonia, Spain Montse Moharra, Agency for Healthcare hospital”: Using a risk management framework to address the concept of a “boundaryless A case study of the A&E department in Malta Sandra C. Buttigieg, University of Malta, Malta Free choice of provider - an evaluation of a new policy in Stockholm County Council Services Committee Administration, Sweden Michael Högberg, Public Healthcare ons in Europe Evidence-informed management of chronic and age-related conditi Lucinda Cash-Gibson, IESE Business School, Spain Long-term impacts of disasters – implications for European public health systems Nina Lorenzoni, UMIT - The Health & Life Sciences University, Austria in the US Disruptive innovations in health care systems: A comparison of their potential and the German system Stefanie Steinhauser, University of Regensburg, Germany
MONDAY, 15 JUNE 2015 MONDAY, PRESENTATIONS Chair: Location:
Location: Chair: Speakers: Time: Best Practice Management is a powerful tool to leverage medical quality and patient outcome and to The Best Practice Management SIG makes participants familiar achieve cost containment simultaneously. waiting reduce to order in countries European six in up taken approaches problem-solving different with Furthermore,access to medical treatment. improve to and factors in clinical processes lists, to avoid risk choice reform”,of “free importance the safer, a for creating health” and “digital “disruptive innovations” will be described. environment health care patient-centered effective and more more Time: SPECIAL INTEREST GROUP (SIG) ON BEST PRACTICE IN MANAGEMENT SPECIAL INTEREST GROUP (SIG) DUTCH HEALTHCARE IN TRANSITION: VISIONS, FACTS AND EMERGING ISSUES ISSUES AND EMERGING VISIONS, FACTS TRANSITION: HEALTHCARE IN DUTCH The health system of the Netherlands is a public-private hybrid. Private market, within a governmental operate in a health care insurers health service suppliers and health (predominantly not-for-profit) policy framework. This framework is focused on cost containment, efficiency, quality of care and equal Index ranked the Dutch system as number one in 2013 and 2014. Health consumer access. The Euro on market conditions, patient choice, ongoing nation-wide discussions are Despite this success there etc. Join the panel of experts to learnprivate payments, insurance coverage about the Dutch more facing. policy issues the health system is currently and the core of health insurance health system, the role 10
MONDAY, 15 JUNE 2015 a focusonevidence basedpractice. AkeynotebyProfessor Tom vanBalkom from Vrije Universiteit successfullyusedduring the2014Conference. Our focus issharingideasand practices with the format jointlybyAsklepiosFoundationandEHMA. TheseminarisbasedonThis networkingseminaris organised (Seminar organisedbytheJointHealthCareDivisionofNetherlandsMinistryDefence) overlapping evidence-basedmodel,includingshowingthemilitary-to-civilianinterfaces. military healthcare. Inthissessionevidenceoftransitioninfourcountriesispresented, insearch ofan forces modelsforpartsoftheir havedecidedtoadoptneworganisational Some ofEurope’s armed implications forthehealthcare workforce willbediscussed. health. Research providing evidenceforthevalidityofmodelandinstrumentwillbepresented andthe understanding ofthecomplexitysustainableemployabilityinrelation tonewconceptsofworkand an instrumentwillbepresented, advanced basedonthecapabilityconceptofAmartyaSenthatoffers to conceive quantum physics with Newtonian classical mechanics. In this symposium a new model and our current models of work and health still have their roots in the industrial economy; which is like trying the valuationofworkchangedsubstantiallytooinpost-industrialera.Despitethesehugechanges from an outcome in the classical inWHO thedefinition WHO-ICF to framework. a determinant Work and Our conceptsandappreciation ofhealthandworkare changingrapidly.Thepositionofhealthshifted EVIDENCE-BASED TREATMENTWITHINMENTAL HEALTH EMPLOYABILITY ANDDISABILITY EVIDENCE ONTHECAPABILITYAPPROACH:BETTERPERSPECTIVESUSTAINABLE FOUR COUNTRIES TRANSITIONS INEUROPEANMILITARYPRIMARYHEALTHCARE:EVIDENCEFROM
Panel: Speakers: Location: Chair: Location: Panel: Chair: Location: Time: Time: Time:
Mr. AndersWahlstedt,SorlandetSykehus,Norway Ms. ValentiniBochtsou,SocietyofSocialPsychiatry andMentalHealth,Greece Mr. JoerivanLooy,OPZGeel,Belgium Wear Valley, UnitedKingdom Mr. DavidBrown,Ms.MandyConlon,IanGrieve andMs.KirstenWhite,Tees Eskand Prof. TonvanBalkom,VUUniversityAmsterdam/GGZ inGeest,theNetherlands COL BartDemyttenaereMD,COMOPSMED,Belgium COL Dr.PeterRichterMD,DeutscheBundeswehr, Germany the Netherlands Forces HealthCare Organisation,CAPT(N) RemcoBlomMD,NetherlandsArmed Mrs. MaggieSomekhMBACQSW,Independentconsultant,UnitedKingdom Room 3 LTCOL DerkBlikmanMD,MinistryofDefence,theNetherlands Room 5 Room 10/11 11.00-14.00 10.00-12.30 IllinoisUniversity,USA Dr. PatriciaWelchSaleeby,Southern Dr. MaartenCuijpers,SaxionUniversityofAppliedSciences,theNetherlands Dr. FemkeI.Abma,UniversityMedicalCenterGroningen, theNetherlands University,theNetherlands Prof. JacvanderKlink,Tilburg Dr. RonaldBatenburg,NIVEL,theNetherlands 10.00-12.00
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MONDAY, 15 JUNE 2015 13.00-15.00 Room 10/11 Dr. Ronald Batenburg, NIVEL, the Netherlands 13.00-15.00 Room 6/7 Spain Dr. Antoni Peris, CASAP,
Evaluating an acute visiting scheme in primary care in primary care Evaluating an acute visiting scheme Axel Kaehne, Edge Hill University, United Kingdom of unscheduled patients with acute health problems Nurse services in the management Spain Isabel Casado, CASAP, in Portugal: getting more by demanding better Target-setting in primary care commissioning Portugal Luís Lapão, Instituto de Higiene e Medicina Tropical, The clinical follow up quality’s assessment at the patients with coronary heart disease after surgical treatment for Health Development, Kazakhstan Vitaliy Koikov, Republican Centre PRESENTATIONS Location: Chair: Time: Location: Chair: Time: SPECIAL INTEREST GROUP (SIG) ON HEALTHCARE WORKFORCE MANAGEMENT SPECIAL INTEREST GROUP (SIG) ON HEALTHCARE WORKFORCE SPECIAL INTEREST GROUP (SIG) ON PRIMARY CARE GROUP (SIG) ON PRIMARY SPECIAL INTEREST (Session organised by the Asklepios Fundation) (Session organised Amsterdam/GGZ in Geest on “Best Practices in Mental Health” will be followed by three presentations presentations three by be followed will Health” in Mental Practices on “Best in Geest Amsterdam/GGZ Belgium Teams”, Practice in Psychosis of Evidence Based Implementation UK “The from: of practices unit mobile psychiatric operation of a ”The and Greece what works”, by doing resilience “Enhancing seminar The provided”. services of types and principles Main – Greece of area rural and remote a in – Asklepios Foundation the and EHMA of Network Health Mental “The of presentation a with end will be time for discussion and the will There Wahlstedt. sharing experiences” by Anders The Importance of this seminar. sharing of ideas during In this year’s SIG session on workforce management we look at the major issues in human resources for for look at the major issues in human resources management we In this year’s SIG session on workforce theme. Does it make sense to further health in light of ‘Evidence-Based Management’, the conference burning other address we should or management’, workforce health issues? ‘evidence-based discuss opportunities the are what practice, and research by generated be actually can ‘evidence’ What will take the stage in this SIG session, and presenters diversity of presentations and limits? An interesting aim to have a SIG meeting We and management problems. health workforces focusing on different To and management, and will bring scholars and practitioners together. that will stimulate both research turn this into practical initiatives too, specific opportunities for project proposals, other meetings outside EHMA and publication outlets will be discussed. The delivery of services has nowadays become more important than the services. More than ever, health health than ever, important than the services. More become more The delivery of services has nowadays how patients access services and how these to review currently needs management in primary care provided. services are patients for chronic issues. On one hand, evaluating continuity of care The SIG PC session will analyse these who might need specific care in Kazakhstan. On the other hand, looking at two different solutions for Finally Catalonia. in resolution autonomous nurse through and UK in care home through demand, acute evaluated. be properly is to we’ll ponder how Primary Care 12
MONDAY, 15 JUNE 2015 the benefitsofinterdisciplinary thinkinginacare &cure environment. tools. The workshop aims to bringtogether a diverse audience to exchange knowledgeand showcase different stakeholderscanbestimulatedandmanagedinthesearch fornewhealthcare operations by integrating competences from different fieldsandwill discuss how the collaboration between and synchronizing patient, materials and flows information in healthcare; will develop feasible solutions care the with synchronized are flows pathway ofthepatient.Duringworkshop,participants willdiscussthechallengesofcoordinating information underlying the and equipment), and employees managehospitalresourcesThe toolboxcanbeimplementedinhospitalsto effectively (materials, providers, alogisticsserviceprovider andmulti-disciplinaryacademicresearch groups. by a Belgium collaborative network that includes two hospitals, an IT integrator, RFID technology flows in hospitals. The toolbox is designedalignment and optimisation of patient, supply and information This workshopwillshowcaseanddiscussaconcrete andinnovativetoolboxforthecoordination, THROUGH ACOLLABORATIVENETWORKOFSTAKEHOLDERS OPTIMISATION OFTHEPATIENT,SUPPLYANDINFORMATIONFLOWSINHOSPITALS THE DESIGNOFANINNOVATIVETOOLBOXFORCO-ORDINATIONAND Time: Speakers: Chairs: Location: PRESENTATIONS Iuliu Hatieganu University of Medicine and Pharmacy, Romania Marius-Ionut Ungureanu,IuliuHatieganuUniversityofMedicineandPharmacy, Health workforceretentioninRomania:areviewofrecentpoliciesandpractices Ellen Kuhlmann,Karolinska Institutet,Sweden Spanish nursesinGermany Health professionalmigrationandsystemintegrationinEurope:anexplorativecasestudyof Margaret Brunton,MasseyUniversity,NewZealand practice inhealthcareorganisations Managing aglobalisednursingworkforcetoenhancecollaborativedecision-makingand Judith vandenBroek,ErasmusUniversityRotterdam, theNetherlands HRM implementationprocesses Bridging thedivide:Strategiesadoptedbymanagerstoengagehealthcareprofessionalsin Lizette Engelen,RadboudUniversity/MedicalCenter, theNetherlands A balancedfit perspective The impactofnurses’professionalsubcultureontheadoptionofflexiblescheduling:
Room 1 13.00-15.00 Mr. BenDevis,H.Essers,Belgium Mr. PatrickCatthoor,Aucxis,Belgium Mr. TomDeCaluwé,Amaron, Belgium Ms. ElisabethReusens,AZMariaMiddelares, Belgium Ms. KaatDePourcq,GhentUniversity,Belgium Mr. JanVanOoteghem,GhentUniversity,Belgium University,TheNetherlands Prof. Dr.BertMeijboom,Tilburg Prof. Dr.PaulGemmel,GhentUniversity,Belgium 13
MONDAY, 15 JUNE 2015 the Royal Netherlands Air Force, the Netherlands Netherlands Air Force, the Royal 20.30-22.30 Breda Castle 18.30-20.30 Breda Castle Prof. Dr. Henk Garretsen, Tilburg University, the Netherlands Col. Henk van der Wal, 15.30-16.30 Room 1 Eye Hospital, the Netherlands Drs. Kees Sol, Rotterdam Brig. General Johan de Graaf, Netherlands Armed the Netherlands Forces, the Netherlands Air Cdre Fred Sotthewes, HR Royal Netherlands Air Force, 15.30-16.30 Room 3 the Netherlands Into D’mentia, Mr. Jan Rietsema,
Time: Location: Time: Location: Chairs:
Time: Location: Speaker: Speakers:
Location: Speaker: Time: OPENING RECEPTION OPENING PLENARY “TOWARDS AN EVIDENCE-BASED FOUNDATION OF MILITARY AND CIVILIAN HEALTH HEALTHCARE” & “IN 3.0 SEARCH OF EVIDENCE-BASED INNOVATION: FOR GLOBAL HEALTH SECURITY AND THE NEW AIR FORCE 3.0 APPROACH” HOSPITAL ON THE MOVE: HEALTH CARE CLOSE TO HOME HOSPITAL ON THE MOVE: HEALTH INTO D’MENTIA SIMULATION TRAINING: DEVELOPMENT AND EVALUATION DEVELOPMENT TRAINING: SIMULATION INTO D’MENTIA IMPORTANT NOTICE: Buses. EHMA delegates on the to only permited be will Breda Castle the accessto the reasons security For Delegates must bring with them their national ID cards or Passports. Established in 1874, The Rotterdam Eye Hospital is a Center of Excellence and the leading specialist in the field the in specialist leading the and Excellence of Center a is Hospital Eye Rotterdam The 1874, in Established philosophy medical excellence and fear reduction its for It is known Netherlands. in The of ophthalmology During the last 23 years Association of Eye Hospitals (WAEH). of the World and is one of the founding members innovations several memorable introduced members board his fellow Sol and Kees member, board as a several times. awards is well known and even received within the hospital for which the hospital Eye the philosophy, ideas and strategy of The Rotterdam Kees Sol will introduce In his presentation on the EYEbus, and especially the concept behind it as presentation Hospital. After that, he will focus his a tool to create a network of eye care close to people’s homes or offices. It is part of a total eye care where and manner flexible a in delivered be can care eye where future (digital) a for prepared solution, in buildings. organisations centered on health care no longer dependent as a patient you are For speakers’ bios and full abstracts please see page 26 The Into D’mentia intervention consists of a dementia simulator in a mobile container using virtual reality virtual reality simulator in a mobile container using intervention consists of a dementia The Into D’mentia and serious gaming techniques, by means of which participants experience the impact of dementia in understanding the and training is to promote The aim of the Into D’mentia simulator daily life situations. burden carer aiming to reduce thereby the experience of people with dementia; of and awareness lonely it is how confusing, frustrating and Feeling for yourself empathetic care. more and promoting new insights the participants say they have gained discussions 95 per cent of to work: in follow-up proves of the simulator and the results The development of the differently. the problems and intend to tackle in this session. presented evaluation will be 14
tuesday, 16 JUNE 2015 For speaker’sbioandfullabstractpleaseseepage28 theory isshaping healthcare byplacinggreater emphasis onethicsandpublic service value tocustomers. shape local services; community mental health user involvement in Malta and how New Public Service to inquiries citizen-led uses which method innovative an on: focus which projects research three presents Patient, public and citizen involvement is gaining an ever increasing importance in healthcare. This session career researchers tocarryoutsuchworkandberecognised fortheircontribution. award promotes high-quality research into health organisation and management by encouraging early ResearchAwardEHMA Centreand the (SAC), Committee Advisory Scientific EHMA’s by Overseen 2015. This dedicated PhD students’ session will showcase submissions for the Karolinska Medical Management PHD STUDENTS’SESSION:KMMC/EHMARESEARCHAWARDCOMPETITION AND RELEVANCE” PLENARY SESSION“REFLECTIVEMANAGEMENTPRACTICE:AMATTEROFRIGOUR Citizen andPatientInvolvement PARALLEL SESSIONS:11.00-12.30 Speaker: Chair: Location: Time: Time: Time: Chair: Location: PRESENTATIONS Chair: Location: TUESDAY, 16JUNE2015 Luk Bruyneel,KULeuven,Belgium Organization ofhospitalnursing,provisionnursingcare, andpatientassessmentsofcareinEurope University,theNetherlands Loraine Busetto,Tilburg Dutch bestpractices A casestudyontheimplementationofintegratedcarefordiabetesmellitustype2bytwo Karlijn Nijmeijer,ErasmusUniversityRotterdam, theNetherlands Making FranchisinginHealthcareWork Steffie vanSchoten,NIVEL,theNetherlands Hospital QualitySystems-workingmechanismsunraveled Eindhovenende Kempen,theNetherlands Joyce Bierbooms,StichtingGeestelijkeGezondheidszorg to strengthenevidence-baseddecisionmaking Strategic marketorientation(SMO)inmentalhealthcare:theapplicationofSMOinstruments Melissa DeRegge,GhentUniversity,Belgium A mixed-methodstudyoftheimpactoperatingsystemonhospitalefficiency
Room 1/4 Tilburg University,theNetherlands Prof. Dr.IngeBongers,Tilburg Prof. NaomiChambers,ManchesterBusinessSchool,UnitedKingdom 09.00-10.30 Prof. MinnaKaila,UniversityofHelsinki,Finland Room 7 11.00-12.30 Room 5 11.00-12.30 Prof. MatsBrommels,Karoliska Institute,Sweden
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TUESDAY, 16 JUNE 2015 11.00-12.30 Room 8 Forum, United Kingdom Health Futures Dr. David Somekh, European the Netherlands Mr. David Grim, Radboud University Medical Centre, Forum, United Kingdom Health Futures Mr. Matthijs Zwier, European 11.00-12.30 Room 11 Kingdom United Dr. Judit Csiszar, Univerity of Manchester,
Involving clinicians in local health service planning: the case of Clinical Commissioning Groups service planning: the case of Clinical Commissioning Groups Involving clinicians in local health in England Ruth Robertson, The King’s Fund, United Kingdom Defence Forces and the National Institute for Health and Joint alliance between the Finnish research supporting service structure reform Welfare of Finland - Simulation based Finland Kimmo Parhiala, National Institute for Health and Welfare, mary health care future from care future from primary health -The expected New Public Service towards Primary Healthcare point of view customers’ of Oulu, Finland University Hanna Tiirinki, in Malta health user involvement mental by exploring community health policies Transforming Malta University of Malta, Sandra C. Buttigieg, into the of a local citizen-led inquiry gathered by lay people: findings Embracing evidence in England of care for people with diabetes services and experiences School, United Kingdom Manchester Business Naomi Chambers,
PRESENTATIONS PRESENTATIONS Location: Chair: Speakers: Time: Time: Location: Chair: YOUNG INNOVATORS CONNECT TO INSPIRE: BOTTOM-UP HEALTHCARE MANAGEMENT YOUNG INNOVATORS CONNECT TO INSPIRE: BOTTOM-UP HEALTHCARE Planning and Purchasing Care I Planning and Purchasing (Session organised by European Health Futures Forum) In general health care is guided by rules, regulations and old-world managers, while exponential start- and old-world managers, is guided by rules, regulations In general health care will be in the hands of of health care and people. The future ruled by technology, co-creation ups are agility management starting management into project management will shift from Health care the latter. with a simple question: “what is our purpose?” or better “why do we (as by learning proof, future Innovation and management will become focussed on how to become from a company/institute) exist”. start with a short introduction, it gets you. We end-users, building on their feedback and measuring where followed by a marshmallow challenge (http://marshmallowchallenge.com/Welcome.html) in a using the above approach management health care Then attendees will consider how to improve table/ open space of world cafe setting. round Two sessions have been dedicated to the theme of “Planning and Purchasing Care” due to its importance due to its importance Care” Two “Planning and Purchasing sessions have been dedicated to the theme of in a world suffering its worst financial crisis research into a unique collaboration in manybetween the Finnish Defence Forces and the years.National Institute for The first session presentationsincludes on National English the from study case a and research based simulation of area the in Welfare and Health been heavily involved in local health service planning. clinicians have Health Service where 16
TUESDAY, 16 JUNE 2015 (Seminar organisedbytheJointHealthCareDivisionofNetherlandsMinistryDefence) healthcare. betweenmilitaryandcivilian examplesare iscreated discussedofhowsynergy Two ontheinterface activities on the national level is presented.In the second part the continuation of these international UN-mission inMali,theMH-17disasterandfrom dealingwiththeEbolacrisis. willbe solutions effective of evidence and presented. Thisevidencecomesfrom operationalhealthcare managementexperienceatthe bedescribed will chain this session of this part first the In complex circumstances. soldiers outside the Netherlands (and on occasion to civilians). This chain is functioning under very The military medical services provide operational healthcare in an integrated medical chain to wounded evaluation will bepresented inthissession. and intendto tackletheproblems differently. Thedevelopmentofthe simulatorandtheresults ofthe to work:inthefollow-updiscussion 95percentoftheparticipantssaythey have gainednewinsights promoting more empatheticcare. Feeling foryourselfhowconfusing,frustratingandlonely itisproves and awareness oftheexperience ofpeoplewithdementia;thereby aimingtoreduce carer burden and daily lifesituations.Theaim oftheIntoD’mentiasimulatorandtrainingistopromote theunderstanding in dementia of impact the experience participants which of means by techniques, gaming serious and The IntoD’mentiainterventionconsistsofadementia simulatorinamobilecontainerusingvirtualreality INTERNATIONAL OPERATIONS MILITARY HEALTHCAREANDITSINTERFACESWITHCIVILHEALTHCARE:EVIDENCEFROM INTO D’MENTIASIMULATIONTRAINING:DEVELOPMENT ANDEVALUATION activities ofthenetworkare discussed. network meeting at the Annual Conference current trends programmes.and During the informal health postgraduate of field the toexchangeexperience andideasbetween management educationandprovides aplatform in developments discusses Network Directors’ Programme EHMA’s (This sessionisopenonlytoProgramme Directors, bothEHMAmembersandnon-members) PROGRAMME DIRECTORS’MEETING Speakers: Chair: Location: Time: Speaker: Location: Time: Chair: Location: Time:
Room 12/13 Netherlands Armed Forces HealthCare theNetherlands Organisation, LTCOL JeroenHulst,NetherlandsArmed Forces HealthCare theNetherlands Organisation, COL TonyBek,NetherlandsArmed LTCOL RalphVermeltfoortMD,RoyalNetherlandsAirForce, theNetherlands the Netherlands Forces HealthCare Organisation,LTCOL TheovanderZanden,NetherlandsArmed LTCOL ErwinHoogeboom,MinistryofDefence,theNetherlands 11.00-13.30 Room 8 Mr. JanRietsema,IntoD’mentia,theNetherlands 12.30-13.30 Room 9 Tilburg University,theNetherlands Prof. AaddeRoo,Tilburg 12.30-13.30
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TUESDAY, 16 JUNE 2015
15.30-17.00 Room 10 the Netherlands Prof. Dr. Kim Putters, Netherlands Institute for Social Research, 15.30-17.00 Room 8 Spain Dr. Antoni Peris, CASAP, 14.00-15.00 Room 1/4 University Management, Erasmus Health Care for PhD, Erasmus Centre Ms. Elly Breedveld the Netherlands Rotterdam, University of Manchester, United Kingdom University of Manchester, Prof. Kieran Walshe,
Multifaceted support needed for physicians, nurses and midwives after being involved in an being involved in an Multifaceted support needed for physicians, nurses and midwives after adverse event Eva Van Gerven, University of Leuven, Belgium in external inspections A qualitative study of how non-conformities are expressed and finalized of health services Norway of Health Supervision, Einar Hovlid, The Norwegian Board How should the Inspectorate act according to the public? Renee Bouwman, NIVEL, the Netherlands tal Centres (HC): the results regarding the Portuguese Hospital Centres (HC): the results Stated and Non-stated objectives of a qualitative study Ana Simões, University of Porto, Portugal care - continued! The development model for integrated Mirella Minkman, Vilans, the Netherlands
PRESENTATIONS PRESENTATIONS Time: Location: Chair: Location: Chair: Time: Location: Location: Chair: Speaker: Time: Staff & Health Care Regulation I Staff & Health Care Regulation Integrated Care THEMATIC & PARALLEL SESSIONS THEMATIC & PARALLEL PLENARY SESSION “EVIDENCE BASED MANAGEMENT IN HEALTHCARE: FROM RESEARCH FROM RESEARCH IN HEALTHCARE: BASED MANAGEMENT SESSION “EVIDENCE PLENARY MOBILISATION” TO KNOWLEDGE PRODUCTION Two sessions are dedicated to the subject of “Staff and Health Care Regulation” which will include 5 5 include will which Regulation” “StaffCare of Health subject and the to Twodedicated are sessions research projects covering unique and innovative management practices. The first session includes three presentations with the first looking at how organisations can support staff who are involved in an adverse event, the second explores how non-conformities are expressed and finalised during external inspections inspectorates. of health care assesses the public perception in Norway and the last presentation This session presents the findings from two research projects. The first study attempts to ascertain the most most the ascertain to attempts study first The projects. research two from findings the presents session This expected by both internal objectives of Portuguese Health Centres important stated and non-stated and external integrated care. a development model for stakeholders. The second study proposes For speaker’s bio and full abstract please see page 29 and full abstract please see page For speaker’s bio 18
TUESDAY, 16 JUNE 2015 rm nentoa saitc t wr lvl oioig qaiy f ae niaos r gvn wide a indicators given quality differing are of indicators number a care review of and in settingssuchasmentalhealth, acute hospitals,regional ophthalmic systemsandhospitalexecutiveteams. assess quality presentations monitoring, Three scope. level important ward and to statistics international From all levelson a healthcare system. Quality of care, and the indicators used to measure it, permeates Quality ofCare researcher alike. we have four innovative presentations that will be of interest to managers, policymakers and Heregoal. this realising in systems aid can lean as such Approaches care. of quality maintaining In atimeofeconomichardship itisimperativethathealthcare systemsimprove patientoutput,while Improving PatientFlow-Leanandotherapproaches Chair: Location: Time: Chair: Location: PRESENTATIONS Time: PRESENTATIONS Aline CStolk-Vos,Rotterdams OogheelkundigInstituut,theNetherlands Systematic multistakeholderdefinitionofhealthservicequality:acasestudyincataractcare Lucinda Cash-Gibson,IESEBusinessSchool,Spain to theHospitalsetting Defining Hospital-BasedHTABestPractices:adaptationoftheEFQMbusinessexcellencemodel Andrea Schweiger,UniversityofKlagenfurt,Austria mental health Safety cultureandteamworktoimprovepatientsafety–anevidencebasedapproachin Luís Lapão,InstitutodeHigiene eMedicinaTropical, Portugal with hand-hygienepractices Using Leantoimprovenurse effectivenessinamedicineward:leadingtobetter compliance Isabel Casado,CASAP, Spain Nurse servicesinthemanagement ofunscheduledpatientswithacutehealth problems Kaat DePourcq,GhentUniversity,Belgium of acollaborationnetwork Innovation throughoptimizedandintegratedpatient andsupplyflowsinhospitals:theresults Tapani Jorma,UniversityofOulu,Finland Deployment ofleanthinkinginFinnishhealthcare
Room 11 Dr. PiaMariaJonsson,NationalInstituteforHealthandWelfare, Finland 15.30-17.00 Room 9 Tilburg University,theNetherlands Dr. BertMeijboom,Tilburg 15.30-17.00
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TUESDAY, 16 JUNE 2015 Grote Kerk, Kerkplein 2, Breda 19.00 15.30-17.30 Room 12/13 and Policies, Belgium Observatory on Health Systems Mr. Willy Palm, European Prof. David Townend, Maastricht University, the Netherlands 15.30-17.30 Room 5 Garretsen, TilburgProf. Dr. Henk the Netherlands University, TilburgProf. Dr. Inge Bongers, Netherlands University, the
Location: Time: Time: Location: Panel: Location: Location: Panel: Time: SOCIAL DINNER MASTERCLASS: PROMOTING AND ENFORCING PATIENTS’ RIGHTS AT EU LEVEL: OPTIONS, MASTERCLASS: PROMOTING AND IMPLICATIONS CHALLENGES AND PRACTICAL MASTERCLASS: TOGETHER WE INNOVATE. EVIDENCE BASED MANAGEMENT IN PRACTICE BASED MANAGEMENT EVIDENCE WE INNOVATE. TOGETHER MASTERCLASS: For delegates accommodated at the Amrâth Hotel Brabant, buses will leave at 18.30 from the hotel. hotel. the from 18.30 at leave will buses Brabant, Hotel Amrâth the at accommodated delegates For for no transfer will be provided hotels, the city centre Kerk is within walking distance from The Grote city centre. delegates accommodated in Breda The Social Dinner will take place in the prestigous Grote Kerk, in the city centre of Breda. centre Kerk, in the city Grote The Social Dinner will take place in the prestigous (Session organised by the European Observatory on Health Systems and Policies) (Session organised by the European Observatory on Health Systems and The European Directive on the application of patients’ rights in cross-border health care has created the the created has care health cross-border in rights patients’ of application the on Directive European The true? Does for patients’ rights is being shaped. But is this really framework that a European impression rights? And what do we understand by patients’ rights? Or, actually deal with patients’ the Directive furthermore, situations? in concrete patients’ rights supposed to be enforced European how are further to Directive this by created are that opportunities and challenges the review will class master This patients but also for domestic patients. patients’ rights, not only for cross-border and enforce promote managers and the role examples we’ll discuss the implications for health care Based on some concrete they can take in empowering patients. Within evidence based health management practice three perspectives and sources of informationWithin perspectives and sources three based health management practice evidence the of experience and knowledge science, 2. based decisions: 1. evidence make important to are shareholders various the of wants and needs the 3. and practice daily within makers policy managers, customers as well as investors. such as citizens, patients, to become more get health management practice of the session will be: how we can The central theme evidence based/informed mentioned? perspectives and value of the three role and what is the (Director Garretsen Henk Dr. Prof. by perspectives three the on introduction an with begin will session The goal The (Tranzo). Bongers Inge Dr. Prof. by lead debate a by followed be will introduction The Tranzo). of cons of evidence based health management in daily practice and of the debate is to discuss the pros The based. evidence more practice management health make to done be should and can what and perspectives. to the three corresponding rounds discussion debate will contain three 20
WEDNESDAy, 17 JUNE 2015 Networks Germany andNetherlands)assessestheirimpactonthehealthcare systemstheyaimtoimprove. Germany networksatbothnational andregionalsessions looksatdiffering levelinthree countries(Belgium, Growing professional networkscanimprove healthcare systemsandimprove patientoutcomes.This and innovation. care andsystem sustainabilityof care pathways,theexperienceofpatientswhoreceive longterm management networks.Thissessionincludesfourresearch presentations focusingontheeffectiveness care andconditionsinspire amountofdebatethroughout alarge policy,research andLong term
Long TermCare PARALLEL SESSIONS:09.00-10.30 Chair: Location: Time: Time: PRESENTATIONS Chair: Location: PRESENTATIONS Wednesday, 17JUNE2015 Vilans, theNetherlandsMarjolein Herps, Vilans, Assessing theeffectiveness ofinterventionsinlongtermcare theNetherlands Suzanne vandenBosch,Vilans, The Netherlands-Anationwide program Improving quality,cost-effectiveness andfuturesustainabilityofthelong-termcaresector in University, theNetherlands Lisette Schipper,Tilburg How olderclientsexperiencetheoperationalaccess tolong-terminstitutionalcare University,theNetherlands Liselore Snaphaan,Tilburg Assistive healthinnovationsforpeoplelivingwithdementia; Asocialinnovationapproach Daan Westra,MaastrichtUniversity,theNetherlands Evidence ofspecialistsharing:Implicationsformanaginghospitalsinacompetitivemarket Belinda Wijckmans,Vrije UniversiteitBrussel,Belgium Interorganizational networkgovernancewithintheBelgianmentalhealthreformprogramme Monika Sinha,FachhochschuleDortmund,Germany health caremanagement?Empiricalresultsofaqualitativeexpertstudy Virtual oncologicalnetworks-WhichITsupportisneededforaregionalevidencebased
Room 9 Prof. NaomiChambers,ManchesterBusinessSchool,UnitedKingdom 09.00-10.30 Room 11 09.00-10.30 Mr. AndersWahlstedt,SorlandetSykehusHF, Norway 21
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11.00-12.30 Room 5 Mr. Nick Fahy, Nick Fahy Consulting Limted, United Kingdom Dr. Bernard Merkel, BCM Policy Advisors and LSHTM, Belgium Social Observatory, Belgium Ms. Rita Beaten, European Dr. Sandra Buttigieg, University of Malta, Malta 09.00-10.30 Room 13 Kingdom United Dr. Jillian McCarthy, University of Manchester, 09.00-10.30 Room 12 United Kingdom Health Management, for Innovation in Malby, The Centre Ms. Becky
Patient Empowerment and its suitability for patient management Patient Empowerment and its suitability for patient management Julia Plein, EBS Universität für Wirtschaft und Recht, Germany Caring for the elderly with a psychiatric condition in the Eurometropolis: a prospective study Caring for the elderly with a psychiatric condition in the Eurometropolis: Jeroen Trybou, Ghent University, Belgium Knowledge Transfer Partnerships: An approach to generating and integrating evidence and integrating evidence Partnerships: An approach to generating Knowledge Transfer in a timely manner into healthcare practice into healthcare practice in a timely manner United Kingdom University of Leeds, Elaine McNichol, Project AdHopHTA European Evidence from Empirical HTA: Based Hospital of models Organizational Italy Heart-Rome, Valentina Iacopino, Catholic University of the Sacred among postgraduate training programs for mental Education in research and in management for the use of evidence-based practice? health professionals; added value Helene Andrea, Tilburg the Netherlands University and GGZ Breburg,
PRESENTATIONS PRESENTATIONS Time: Location: Chair: Speakers: Time: Location: Chair: Time: Location: Location: Chair: ininstruments -making decision and policy important most the of one become has Semester European The what it does, of it. This session will look at its background, have heard the EU. And yet few people in healthcare health spending in EU countries. and its implications for the development of national health systems and EU HEALTH POLICY SESSION: THE EUROPEAN SEMESTER Patient Centric Care Evidence Based Practice Evidence This session includes two presentations. The first presentation focuses on patient centred care and how and how care focuses on patient centred The first presentation This session includes two presentations. patient empowerment greater outcomes. can affect patient management and hospital re-admission could local nature positively inspiring themes from introducing how explores The second presentation patients and staff. in both the experience of stress reduce The importance of Evidence Based Practice within hospitals and healthcare is undisputed. This session This session is undisputed. hospitals and healthcare Evidence Based Practice within The importance of Based ‘Hospital and Partnership’ Transfer ‘Knowledge as such tools and theories of number a covers Assessments’. Health Technology 22
WEDNESDAy, 17 JUNE 2015 a healthcare setting. second presentation focusesontraininganddevelopmentofmanagerstosupportdecisionmakingin to possible is it connectionsbetweenmedicine/nursing teamsandhospitalmanagement,whilethebuild effective whether at looks first The projects. research two from findings the presents session This University Hospital inFinland. ‘responsive andthegeneral public ata regulation complaintshadonstaff theory’ andtheeffect andHealthCareThe secondsessionon“Staff Regulation”includestwopresentations focusingon for individualswithcomplexcare needsthatcanbeusedtocommissionjoined-upcare. second presentation focusonaninnovativeNHSfundingsystemthatisproviding anannualbudget is research onwhethertheFinnishnationalmorbidityindexpredicts aneedforintensivecare. The The secondsessionon“PlanningandPurchasing Care” coverstwo presentations. Thefirstpresentation Management -makinggooddecisions PARALLEL SESSIONS:11.00-12.30 Staff &HealthCareRegulationII Planning andPurchasingCareII Chair: Location: Time: Time: Time: Chair: Location: PRESENTATIONS Chair: Location: PRESENTATIONS Hanna Rautiainen,OuluUniversityHospital,Finland Can nationalmorbidityindexpredictneedforintensive care? Abraham George,KentCountyCouncil,UnitedKingdom Population commissioningforthefuture Elaine McNichol,UniversityofLeeds,UnitedKingdom decision makinginhealthcare A frameworktosupportthetraininganddevelopmentofmanagersinrelationmanagement Ellen Kuhlmann,Karolinska Institutet,Sweden Medicine andmanagement:exploringtheconnections,closinggaps
Room 8 Dr. RobertSinclair,RegionVästraGötaland,Sweden 11.00-12.30 Room 10 11.00-12.30 Room 12 11.00-12.30 Prof. Dr.KimPutters,NetherlandsInstituteforSocial Research, theNetherlands Dr. JuditCsiszar,UniverityofManchester, UnitedKingdom 23
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12.30-14.00 Room 11 Mr. Eric Barends, Center for Evidence-Based Management, the Netherlands Prof. Rob Briner, School of Management, University of Bath, United Kingdom the Netherlands Mr. Stéphane Johner, M.H.A., University Hospital of Lausanne, Switzerland Ms. Astrid Wüthrich, M.H.A., Federal Office of Public Health, Switzerland 11.00-13.30 Room 9 Erasmus University Management, for Health Care Ms. Elly Breedveld PhD, Erasmus Centre the Netherlands Rotterdam, Erasmus Management, for Health Care Ms. Wilma van der Scheer PhD, Erasmus Centre the Netherlands. University Rotterdam, Medical Mr. Ramón Lindauer PhD MBA, Child and Adolescent Psychiatry, Academic for Child and Adolescent Psychiatry, Bascule, Academic Centre Centre/De
Responsive regulation and the enforcement pyramid: between theory and evidence pyramid: between the enforcement regulation and Responsive Netherlands NIVEL, the Manja Bomhoff, and compensation Information, care University Hospital, Finland Tampere Susanna Palomäki, PRESENTATIONS Time: Location: Panel:
Time: Location: Chairs: Speakers: EVIDENCE-BASED MANAGEMENT: BASIC PRINCIPLES AND PRACTICAL EXAMPLES EVIDENCE-BASED MANAGEMENT: BASIC PRINCIPLES AND PRACTICAL HEALTH MANAGERS’ (THESES) SESSION HEALTH MANAGERS’ Evidence-based practice is about making decisions through the combination of critical thinking and the the combination of critical thinking and the Evidence-based practice is about making decisions through of idea The outcome. favourable a of likelihood the increase to sources multiple from evidence of use practice including medicine, of professional evidence-based practice is now well-known in many areas in management. nursing, policing, policy-making and criminal justice, but not so much For managers the session is the ideal opportunity to meet European colleagues and exchange issues colleagues and exchange issues For managers the session is the ideal opportunity to meet European to the issues health managers themselves insights and educators it provides and insights. For researchers find worth studying. It’s the ideal place to exchange insights from theory and practice and to compare countries. in different approaches different This year three managers have been selected to present the outcomes of their theses. In one of the the of one In theses. their of the outcomes present to selected been managers have year three This in another study the development of an is explored, innovation studies the paradox of routinised stage. One tobacco, illicit drugs and other addictions takes centre overall political strategy on alcohol, of the main operation rooms participant conducted an in-depth study of the running and optimisation in a Swiss hospital. Senior health managers from across Europe invite you to reflect on the studies they conducted during their executive MBA. The best theses are selected, thus providing reflection ontopical developments in health managers’ perspectives. from healthcare During this interactive session theory and practice are brought together. together. brought and practice are During this interactive session theory 24
WEDNESDAy, 17 JUNE 2015 European Region. policy-makinginall countries oftheand opendebate onhowtostrengthen evidence-informed use ofresearch evidence in healthpolicy-making. The session willprovide room forinteraction EIP initiatives,suchasEVIPNet Europe, andpropose astrategicwayofpromoting the systematic of stakeholderswithavested interest instrengthening EIP. Inthesessionwewillhighlightexisting a jointframeworkandcall foractionthatlaysoutafoundationcohesion andcollaboration develop anaccelerated roadmap ofactionstoenhanceEIPintheRegion.This roadmap represents The Member States of the WHO Region of Europe through its Standing Committee requested WHO to policy-making(EIP).scattered toincrease efforts thegeneralunderstandingofevidence-informed beenhave there Region, European the Within (WHO). Organization WorldHealth the of functions policiestoimprove health systems is enshrinedinthe core of evidence-informed The formulation Federation) (Session organisedbytheDutchArmedForcesincollaborationwithNetherlandsPublicHealth presentations aninteractivediscussionwillbeinitiated. Federation, willpresent thebackground, objectivesandapproach oftheco-creation project. Afterthe Forces andtheNetherlandsPublicHealthDuring thesessionrepresentatives ofboth,theDutchArmed basic ideaisthatforbothsystemssubstitutingahealthsicknessorientationtimelyandrelevant. co-creation project, onethatshouldleadtowards more sustainable(military)healthcare systems.The HealthCareStaff DivisionandtheNetherlandsPublicHealthFederationhaverecently embarkedona from eachother.Forces andcivilianpublichealthservicescouldcollaboratelearn TheDutch This specialdedicatedsessionhighlightsanillustrativeexampleofhowhealthcare withintheArmed HEALTHCARE SYSTEMS SUBSTITUTING AHEALTHFORSICKNESSORIENTATIONWITHIN(MILITARY) INFORMED POLICY-MAKINGINTHEEUROPEANREGION TOWARDS ANACCELERATEDROADMAPFORACTIONSTOSTRENGTHENEVIDENCE- can useRapidEvidenceAssessmentstoimprove managerialdecision-making. evidence-based willbepresented togetherwithapracticalexampleofhowhealthcare organisations becomemore misconceptions. Severalwaysinwhichhealthcare managersandexecutivescanperhaps (what isit,whydoweneedwhatsources ofevidenceshouldbeconsidered?) andaddress common Participants atthesessionwilldiscussbasicprinciplesofevidence-basedpracticeinmanagement Speakers: Chair: Location: Speakers: Chair: Location: Time: Time: Dr. MirchaPoldrugovac,NIPH,Slovenia Dr. JohanHansen, NIVEL,theNetherlands Ms. TanjaKuchenmüller, WHO/Europe, Denmark Prof. MarkLeys, LeuvenUniversity,Belgium Room 8 12.30-14.00 Dr. PieterHelmhout,MinistryofDefence,theNetherlands Ms. RosanneMeulenbeld,NetherlandsPublicHealthFederation,the Dr. ThomasPlochg,NetherlandsPublicHealthFederation,the Room 13 12.30-14.00
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WEDNESDAy, 17 JUNE 2015 15.40-16.00 Room 1/4 Innsbruck, Austria Management Center Dr. Armin Fidler, EHMA President, 14.20-15.40 Room 1/4 Center Innsbruck, Austria Management Dr. Armin Fidler, EHMA President, Spain DEUSTO Business School, Prof. Dr. Rafael Bengoa, Netherlands the Medical Center, Mr. Wouter Bos, VU University Amsterdam 14.00-14.20 Room 1/4 Sweden Institute, Karolinska Prof. Mats Brommels,
Location: Chair: Time: Time: Location: Chair: Speakers: Time: Location: Chair: CONFERENCE CLOSING SESSION PLENARY SESSION KAROLINKSA MEDICAL MANAGEMENT CENTRE/EHMA RESEARCH AWARD RESEARCH AWARD CENTRE/EHMA MANAGEMENT MEDICAL KAROLINKSA ANNOUNCEMENT For speakers’ bios and full abstracts please see page 30 For speakers’ bios and full abstracts BRIGADIER GENERAL JOHAN DE GRAAF, MD MPH DMCC
SURGEON GENERAL, THE NETHERLANDS ARMED FORCES, THE NETHERLANDS
KEYNOTE SPEAKER – MONDAY 15 JUNE 2015, 18.30-20.30
Brigadier General Johan de Graaf was born in Amsterdam, Armed Forces Health Care Organisation, he was Netherlands, in 1963. In 1989 he joined the NLD Army appointed Surgeon General of the Netherlands Armed Medical Corps after obtaining a degree in medicine from Forces as of early 2013. During his career he has been VU University Amsterdam. He completed a number of deployed to Bosnia, Iraq, Rwanda and Pakistan. He is junior Medical Officer appointments as a company and married to Marga and has two children. battalion physician. Following an appointment as (acting) Company Commander of the 121st Light Surgical Field Hospital Company, he became Brigade Surgeon of 13 Mechanised Brigade. He was trained as a Public Health SYNOPSIS Physician at the Institute for Social Health Care in Utrecht, “Towards an evidence-based foundation of graduating in 1996. From 1997 he served in the Personnel Health 3.0 for military and civilian healthcare” Policy Branch, after which he attended the Army Staff College. In 2001 he was appointed Commanding Officer This keynote will address the military healthcare focus on of 400 Medical Battalion. During this command he sustainable deployability, to create added value to the was responsible for the concept development for the purpose and mission of the Netherlands Armed Forces. restructuring of the Army Health Care system. The Armed Forces aim at shifting the focus from prevention 26 and treatment of disease to health promotion: Health 3.0 In 2004 he was appointed to the Medical Policy Branch – Optimal Health for All. Although this focus originates of the Surgeon General of the Armed Forces. In 2007 he from the military healthcare, it will have its interfaces was promoted to Colonel and posted to the Principal through the entire military, but also a reach out to civilian Directorate of General Policy Affairs at the Ministry of healthcare. Working in between the military operational Defence and in that same year he became director system and the civilian healthcare, there is also a need of the Military Hospital in Utrecht and a member of the to possess the ability to implement (sometimes radical) executive board of the University Medical Centre in innovations and technology development. The military Utrecht. During this appointment, he was responsible healthcare system has to be an exponential system KEYNOTE speakers : bios and abstracts for restructuring the military hospital. In 2012 he was focused on the health and deployability of the soldier. promoted to Brigadier General and in that year he was To achieve this, we need an organisation cemented responsible for restructuring the Military Health Care adaptive and flexible soldier and an organisation system. As Commanding Officer of the Netherlands cemented on evidence-based foundations. 27
KEYNOTE speakers: bios and abstracts SYNOPSIS Global“In search of evidence- based innovation: 3.0 approach” health security and the new Air Force Armed Netherlands The for faced been has Forces at although budget, decreasing a with years some in budget is this moment a possible positive change Air Force occurring. Nevertheless the Royal Netherlands be will reinventing This itself. reinvent to chosen has of adapting innovations based on a continuous process and embedding technologies into the DNA of the ‘people organisation. characteristics are Some of the process reinvention The flexibility. & adaptivity and matter’ can be used in the transformation a reductionist from disease orientation to a system based health orientation, Where in the keynote address. which will be addressed has to adapt to new weapon systems like the the air force has to continuously adapt to F-35, the military healthcare needs an security Global developing air force. rapid a only security health global where orientation, exponential can keep up with the same exponential approach. percent cost saving under the Coalition Agreement of the the of Agreement Coalition the under saving cost percent government.then was he 2012 through 2011 early From in charge of the defence-wide Reorganization the to regards with Support assurance quality for responsible Team, implemented reforms. June 2013, January through From Personnel of Director Acting the was Sotthewes Cdre Air As Breda. in Headquarters RNLAF the at Organization and and to Air Commodore of 14 June 2013, he was promoted Director of position current his to appointed after shortly Royal the of Management Executive and Personnel of Netherlands Air Force. KEYNOTE SPEAKER – MONDAY 15 JUNE 2015, 18.30-20.30 KEYNOTE SPEAKER – DIRECTOR HUMAN RESOURCES AND MANAGEMENT, ROYAL NETHERLANDS AIR FORCE, AIR FORCE, NETHERLANDS ROYAL AND MANAGEMENT, HUMAN RESOURCES DIRECTOR THE NETHERLANDS AIR COMMODORE FRED SOTTHEWES SOTTHEWES FRED AIR COMMODORE bornSotthewes, Fred Cdre Air in Apeldoorn, Netherlands in 1960, started his military career in 1979 After Breda. in Academy Military cadet at the Royal as an officer graduation, he was posted as a Battery OfficerControl to 1995 till 1988 From Squadron. Defence Air 118 Nuclear the personnel senior and junior of number a completed he Force Air Netherlands Royal the both at assignments officer (RNLAF) School and headquarters. Air Cdre 1995 to 1996 at the took his Higher Staff education from Sotthewes College of the Air University at Maxwell Air Base, Air War to lieutenant colonel, he was posted as USA. Promoted Chief of Personnel and Organization at Leeuwarden Air tour a by followed was assignment three-year This Base. as member and subsequently Course teaching staffat the Netherlands at the Major’s Course Director of the Plans at Defence College. In 2001, as Chief Operational the RNLAF Operations Centre and Liaison Officer tothe in the involved was he Centre, Defence Crisis Control planning and launching of a large number of RNLAF globe. the to (peace) operations across deployments in Manas deployment to by his own This was followed Kyrgyzstan in 2002 as Senior National Representative and part as Detachment F-16/KDC-10 EPAF the Contco with Shortly after returning,of Operation Enduring Freedom. to Colonel, and among other things he was promoted Reorganization major a of part Force Air the for responsible Armed within the Netherlands Program 2007, In Forces. Sotthewes was appointed Commandant of Air Cdre Command, overseeing the Royal the RNLAF Training Air Base. School and Woensdrecht Netherlands Air Force In 2009 he was deployed to Afghanistan as the Deputy Commander and Chief of Staff of COMKAF at Kandahar Airfield as part of the ISAF mission. From November 2010 to June 2011, he was in charge of a special project to training and education, to achieve a 30 with regard 28
KEYNOTE speakers: bios and abstracts care managementinsightsintopractice. Management is taught: translating state of the arthealth Erasmus MHBA, Evidence BasedManagement. Within Administration (MHBA)ofErasmusCenterforHealthCare she isProgram Director oftheMasterHealthBusiness pioneering toevidencebasedinnovation.Furthermore, cyclic innovationin co-creation withstakeholders:from knowledge is integrated to contribute to continuous within healthcare. Scienceandpractice based and evaluationoftechnologicalsocialinnovation focus onunderpinningthedevelopment,implementation Netherlands. Herresearch anddevelopmentprojects the Eindhoven, in institute care health mental a GGzE, Services”. She is also Program Manager Research within Health “Innovating Place Working Academic Tranzo the Health Care at Tranzo, University. She Tilburg coordinates Evidence Based Management of Innovation in (mental) Rotterdam, (theNetherlands).SheisProfessor of training inHealthServicesResearch atErasmusUniversity subsequent with Netherlands), (the University Leiden at Prof. Dr.IngeBongers qualified as a social epidemiologist KEYNOTE SPEAKER–TUESDAY16JUNE2015,09.00-10.30 TILBURG UNIVERSITY, THENETHERLANDS PROFESSOR OFEVIDENCEBASEDMANAGEMENTINNOVATION IN(MENTAL) HEALTH, PROF. DR.INGEBONGERS innovation tocometrue. has to be combined for sustainable, evidence based knowledge or, in other words, rigour and relevance and open innovation. Practice- and science based innovation will be shown by principles as co-creation betweenresearchbe evidencebased.Thesynergy and will be given on how innovating within health care can From boththeoretical andpracticalperspectivesinsight will lieonevidencebasedmanagementofinnovation. focus the Subsequently, principles. management based health care managersandpolicymakerswithin evidence policy making.Apleawillbemadetoeducatefuture translation to the regular practice of management and will beshedonitshistory,theoretical foundationand Evidence BasedManagement,willbeintroduced. Light In this lecture, the leading theme of AC EHMA 2015, rigour andrelevance” “Reflective managementpractice:amatterof SYNOPSIS 29
KEYNOTE speakers: bios and abstracts SYNOPSIS from “Evidence based management in healthcare: mobilisation” research production to knowledge Despite over a decade of rhetoric, has been there organisations and in getting healthcare little progress better to health systems to use available evidence the clinical and in making, though their decision guide technology biomedical domains mechanisms like health guidelines clinical like sources evidence and assessment have become institutionalised in and systematic reviews to argue clinical practice. It has become commonplace slow to innovate, but organisations are that healthcare explanations of this “innovation deficit” and empirical of innovation rates improving to on approaches evidence largely unconvincing. adoption are healthcare the of critique a explore will presentation This and system and its institutional arrangements for research development, with a particular focus on intersectoral comparison in arguethat will It lessons. and comparisons lacks system healthcare the sectors, industrial other with of over the priorities, means, methods and results control of institutional capture is widespread and there research by the life sciences and biomedicine research healthcare partners. It will industries and their university research organisations and systems delivery healthcare that assert and purpose in central role need to have a much more of if both the pace and direction research healthcare to be improved innovation are A Prescription for Improvement (2003); Patient Safety: Safety: Patient (2003); Improvement for Prescription A Management Healthcare (2005); Practice into Research Policy and Management: A Reader (2006, 2011); Health Knowing to Doing: Connecting (2009); and From Knowledge and Performance Services (2010). in Public PROF. KIERAN WALSHE WALSHE PROF. KIERAN POLICY AND MANAGEMENT, OF HEALTH PROFESSOR UNITED KINGDOM OF MANCHESTER, UNIVERSITY TUESDAY 16 JUNE 2015, 14.00 – 15.00 KEYNOTE SPEAKER – is Professor of Health Policy and and Policy of Health Professor is Prof. Kieran Walshe Business School. He is Management at Manchester of Institute National the of Director associate also research delivery services and health Health Research needs research the serve to exists which programme, (www.netscc. of managers and clinicians in the NHS ac.uk/hsdr/). He is editor of the journal Health Services (http://hsmr.rsmjournals.com), Management Research Research member of the UK Health Services board for the Centre 2003 to 2006 he directed Network. From Business Public Policy and Management in Manchester the university’s 2009 to 2011 he directed School, and from Institute of Health Sciences. health in experience years twenty has Walshe Kieran health services policy, health management and University worked at the He has previously research. of Birmingham, the University of Californiaat Berkeley, professional a has and London, in Fund King’s the and management. He often healthcare in background interfacethe at works practice and research between and values the opportunities it offers engage with the to and to put ideas policy and practitioner communities and expertise in into action. He has particular interests quality and performance in healthcare organisations; the governance, accountability and performance of public services; and the use of evidence in policy evaluation and learning. He has led a wide range of funded by the ESRC, Department projects research and other of Health, NIHR, and EU FP7 programme, governmentorganisations.He NHS and departments has advised a wide range of government agencies and organisations, internationally. in the UK and and academic of range wide a for written has He journals,professional including the British Medical Journal, Health Service Journal, Health Affairs, Milbank Quarterly, Public Money and Management, and Quality and Safety His books include Regulating Healthcare: in Healthcare. 30
KEYNOTE speakers: bios and abstracts London. and HealthSystemsManagementfrom the Universityof heholdsMScinCommunityMedicineinternationally, numerous healthcare policy documents in Spain and University SchoolofPublicHealthandtheco-author Business SchoolinSpain.ASeniorFellowofHarvard and Director oftheHealthDepartmentat theDEUSTO which dealswithhealth,demographyandwellbeing, 20/20, Horizon of Group Advisory the of Chairman Vice both now is and Government, Regional Basque the in to 2012hewasMinisterforHealthandConsumerAffairs and later Director for Health System Policies. From 2009 he wasDirector ofManagementChronic Conditions Health Organisation in Copenhagen and Geneva, where primary care. Healsoworkedfor15yearstheWorld doctor, practised for seven years in both hospital and Prof. Dr.RafaelBengoa, fe qaiyn a a medical a as qualifying after KEYNOTE SPEAKER–Wednesday17JUNE2015,14.20-15.40 DEUSTO BUSINESSSCHOOL,SPAIN DIRECTOR OFTHEHEALTH DEPARTMENT, PROF. DR.RAFAELBENGOA making. implications forevidenced-basedmanagerialdecision- andthechallengesforleadership transformation This sessionwillexposetheexperienceofthis4year strategicintervention. mid-term management challengesandonewhichlauncheda one, whichcopeswiththedaytoshort-term simultaneously a double agenda at the policy level; To itisnecessarytomanage implementatransformation the challengeofChronicity. Country, Spain,launchedin2009aStrategytomanage quality for less expenditure. In such a context the Basque All countriesare facingthechallengeofproviding more operating onavalue-basedpopulationagenda. but theyexistandtheevidenceisgrowing infavourof in itshistory.Theproblems are complex,thesolutionstoo, The HealthSystemisfacingthemostimportantchallenges SYNOPSIS
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KEYNOTE speakers: bios and abstracts
fourth Balkenende government was formed with Mr. Bos Bos governmentBalkenende fourth formedwas Mr. with Minister and Minister of Finance. becoming Deputy Prime governmentThe 2010, March 12 On 2010. February in fell active from Bos announced that he was retiring Mr. a Partner at politics. On 1 October 2010 he became for KPMG’s activities in health KPMG. He was responsible Bos was involved with strategic, Mr. Besides that, care. in the public organisational and cost issues elsewhere Bos chairs the Board mid-August 2013, Mr. As from sector. VU University Medical Center. Amsterdam of of Directors health of focus on the sustainability speechwill Bos’ (Mr. in Breda) systems. Copy of his synopsis will be distributed MR. WOUTER BOS BOS MR. WOUTER THE BOARD OF DIRECTORS, CHAIR OF AMSTERDAM VU UNIVERSITY MEDICAL CENTER, THE NETHERLANDS NETHERLANDS CENTER, THE VU UNIVERSITY MEDICAL AMSTERDAM – 15.40 Wednesday 17 JUNE 2015, 14.20 KEYNOTE SPEAKER – Mr. Wouter Bos is a formerWouter Mr. Minister Dutch Deputy Prime and Minister of Finance. honours in economics and political He graduated with in 1988. After science at the VU University Amsterdam he held There graduating, he worked at Shell for ten years. in, for example, various advisory and management roles 1998, In London. Kong and Hong Bucharest, Rotterdam, a became and arena political the to switched Bos Mr. the Dutch Labour member of the Second Chamber for Party. Two for years later he became State Secretary became leader Finance. After the 2002 elections, he of the Labour Party and chairman of the Parliamentary elections, the Party. Following the 2006 parliamentary 32
poster presentations 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 POSTER PRESENTATIONS Cooperative State University,Germany Anke Simon,Baden-Wuerttemberg Cooperative StateUniversity, Germany Anke Simon,Baden-Wuerttemberg the Netherlands and HANUniversityofappliedscience, Sascha Kraus-Hoogeveen,RadboudUniversity Sacred Heart-Rome,Italy Valentina Iacopino,CatholicUniversityofthe the Netherlands Daan Westra,MaastrichtUniversity, Emanuele Porazzi,LIUCUniversity,Italy the Netherlands University, Bert Meijboom,Tilburg the Netherlands University, Loraine Busetto,Tilburg of HealthSciences,Lithuania Mindaugas Stankunas,LithuanianUniversity of HealthSciences,Lithuania Mindaugas Stankunas,LithuanianUniversity Nina Lunkka,UniversityofOulu,Finland Jeroen Trybou,GhentUniversity,Belgium Netherlands University,the Frank vanGool,Tilburg Kingdom Paul Grimshaw,UniversityofLeeds,United Taiwan Kuo-Cherh Huang,Taipei MedicalUniversity, Taiwan Kuo-Cherh Huang,Taipei MedicalUniversity, the Sacred Heart-Rome,Italy Andelija Arandelovic,CatholicUniversityof Province ofPavia,Italy Guido Fontana,LocalHealthAuthorityofthe Management, Germany Dennis Haking,CenterforHospital Lithuania Lithuanian UniversityofHealthSciences, Skirmante Sauliune, PRESENTER
from thesubjective perspectiveofdependent-living elderly principle. Anempirical studymeasuringthe quality oflife Quality oflifeinnursinghomes followingthegroup-living Australia andGermany user satisfactionwithhospital information servicesin A multi-centredempiricalstudy tomeasureandvalidate the Netherlands during thevaluecreationinextramuralhealth-care professionals inthecommunicationprocesswithclients The vitalaspectsofhumancapitalforhealth-care evidence fromanItalianresearchprojectonmedicaldevices Accelerating theadoptionofcost-savingtechnologies: ‘Comprehensive CancerNetworks’ Evidence oftheevolutionanddevelopment devices forincontinenceinLombardy(Italy) Benchmarking ofdifferentdistributionmodelsabsorbent Down syndrome Defining qualityinchroniccaresupplychains:thecaseof people withchronicdiseases:aliteraturereview Workforce changesofintegratedcareinterventionsfor Lithuania decisions formonitoringandreducinghealthinequalitiesin Capacity buildingforbringingmoreevidencebased Use andaccessibilitytomedicationsinelderlyLithuania - Mid-levelnursemanagers'perceptions Hospital projectsasfacilitatorsofchangeprocess study psychological contractofregisterednurses.Aqualitative How administrativeandprofessionalideologiesshapethe facilitate theflexibilityofprofessionalworkforce Flexibility inhealthcare,areviewonhowmanagementcan value inhealthcaresystems Assessing andimprovingthemanagementofrelational in Taiwan Matched Case-controlStudywithNationalClaimsDataset with PostpartumDepression:ATen-yearRetrospective Likelihood ofEmploymentStatusChangeamongWomen Case-control Study Postpartum DepressioninTaiwan:ARetrospectiveMatched Health ServiceUtilizationandCostsamongWomenwith elderly patientsintwolong-termcaresettingsTuscany,Italy Poster Urban-ruraldifferencesinhospitalisationratesamong (LHA) fortheyears2012-2014 Region, northernItaly)ledbytheLocalHealthAuthority (AMI) inthepopulationofprovincePavia(Lombardy Analysis ofincidentcasesacutemyocardialinfarction Burden relatives’ roleinthesupportofAMD-patients:Needsand Living withage-relatedmaculardegeneration(AMD)-The settings andservices Executives towardsrestructuringpolicyofhealthcare Attitudes ofmembersLithuanianAssociationPhysicians TITLE 33
poster presentations
TITLE Improvement projects in junior doctors’ management in junior doctors’ management Improvement projects programme Power trumps evidence! Nurse management of pediatric primary care departament Nurse management Link between primary care physician communication and Link between primary events post-hospital discharge Improving safety of drugs in pregnancy and breastfeeding Improving safety of drugs Healthcare cost-savings Initiative from an evidence-based Healthcare cost-savings Initiative from an and Children’s review of DHA supplements in KK Women’s Hospital formulary Using Business ecosystem concept to analyze the healthcare inUsing Business ecosystem concept to analyze efficiency sources France: Focus on the macro-environmental Do health managers have the appropriate managerial Do health managers have the appropriate care at the competencies to enhance access to health primary care level in Kazakhstan? On the way to out-patient multidisciplinary provider networks On the way to out-patient multidisciplinary care system - A critical analysis of the Austrian out-patient and the key players The diminishing trend of b-Thalassemia in Southern Iran from The diminishing trend of b-Thalassemia in 1997 to 2011: the impact of preventive strategies Effects of physical environment on patient satisfaction and Effects of physical environment on patient job satisfaction in the delivery of health services Analysis of the Learning Approaches Adopted by Students Analysis of the Learning Approaches Adopted Departments Enrolled in Health and Business Management and the Variables Affecting These Approaches Patient preparedness and enablers for decision-making of Patient preparedness and enablers for decision-making dental implant adoption Better knowledge management, better decisions by public-private interactions in health care Improving the culture and practice of formation, adaptation and application of research findings for policy-making in the field of Health Modern management approaches to improve the effective use of scientific and innovative potential of health professionals The introduction of management in medical Universities Development of Quality Management manuals for use in Dental Practice Are there any pre-requisites for high-quality delivery of dental services? A perspective from Romanian dentists The effectiveness of an online intervention for monitoring anxiety episodes The Italian National Observatory on good practices: a learning cycle to improve patient safety The Italian Observatory on Cancer Regional Networks: establishing an evidence-based monitoring and evaluation system Indian Institute of Republican Centre for Health Republican Centre Republican Centre for Health Republican Centre Republican Centre for Health for Health Republican Centre KK Women’s and Children’s Children’s and KK Women’s AGENAS, Italy AGENAS, Italy University of Toulouse, France University of Toulouse, KK Women’s and Children’s and Children’s KK Women’s CASAP, Spain CASAP, PRESENTER az Sint-Blasius, Belgium University of Helsinki Medical Medical Santeri Huvinen, University of Helsinki School, Finland University of Helsinki University of Helsinki Maartje van der Aa, Medical School, Finland Consorci Castelldefels Agents Castelldefels Agents Anna Mulero, Consorci Spain de Salut d’Atenció Primària, Anja Braet, Kae Shin Lim, Hospital , Singapore Kae Shin Lim, Hospital , Singapore Nour Alrabie, Kuanysh Yergaliyev, Nazarbayev University, Kazakhstan Danube University Krems, Austaria Eva Krczal, Danube University Krems, Hassan Joulaei, Shiraz University of Medical Sciences, Iran Turgut Karaalp, Diyarbakır Military Hospital, Turkey Huseyin Abuhanoglu, Health Sciences, Turkey Ananthavalli Ramesh, Madras, India Technology Jan-Erik Johanson, Finnish Institute of Occupational Health, Finland Vitaliy Koikov, Development, Kazakhstan Vitaliy Koikov, Development, Kazakhstan Vitaliy Koikov, Development, Kazakhstan Marius-Ionut Ungureanu, Cluj School of Public Health, Romania Marius-Ionut Ungureanu, Iuliu Hatieganu University of Medicine and Pharmacy, Romania Antoni Peris, Vanda Raho, Vanda Raho, POSTER PRESENTATIONS POSTER 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 34
PRACTICAL INFORMATION The timezoneinBreda isGMT+1. More infoatwww.vvvbreda.nl/ innercity in2009. Breda historical city centre was crowned best trade andindustry. Breda isadynamictownandmajorcentre for BREDA INFORMATION www.amrathhotels.nl/brabant/welcome-nl.html Tel: +31576224666IFax:219592 Heerbaan 4,Breda 4817. Amrâth HotelBrabant CONFERENCE VENUE their national IDCardsorPassports. the EHMA Buses. Delegates must bring with them Breda Castlewillbepermited onlytodelegateson Academy. Breda Castle,homeoftheNetherlands Defence place onMonday15June from 18.30atthe The OpeningPlenaryand Receptionwilltake OPENING PLENARYANDRECEPTION as follows The Welcome andRegistrationDeskwillbeopen WELCOME ANDREGISTRATIONDESK posters andansweryourquestions. on Wednesday 10.30-11.00 authors will be attheir On Monday16.30-17.00,Tuesday 15.30-16.00and Posters are ondisplayintheGround FloorFoyer. POSTER PRESENTATIONS org All oralpresentation willbepostedonwww.ehma. PRESENTATIONS andconditionsthenlogin. accept theterms Hotel Brabant.To access,visitwww.kpnhotspots.nl, wireless serviceisavailable attheAmrâth Internet INTERNET SERVICEATTHEVENUE Wednesday 17June Tuesday 16June Monday 15June two weeksaftertheConference. PRACTICAL INFORMATION For security reasons the access to the
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A Breda Castle B Grote Kerk Notes Notes