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★★★ SAVE UP TO SUNDAY, APRIL 25, 2021 PART OF THE USA TODAY NETWORK “Where the Spirit of the Lord is, there is liberty” II COR. 3:17 $304 IN COUPON SAVINGS FEDEX SHOOTING Bill might 15 ‘agonizing’ hours be nursing homes’ big protector Fears arise that measure will let operators get away with neglect

Tony Cook Indianapolis Star USA TODAY NETWORK

The video is di"cult to watch. Sophie, an 88-year-old cancer survivor and great- grandmother, screams out in pain as doctors remove portions of her scalp. The procedure, known as debridement, was nec- essary because of an infection during her stay as a resident at Addison Pointe, a nursing home in Ches- terton. Her family, who asked their last name be withheld to protect Sophie’s privacy, recorded the video and provided a copy to IndyStar.

See NEGLECT, Page 22A

Family members await information about their loved ones who work at the FedEx facility in Indianapolis where a mass shooting occurred on April 15. PHOTOS BY MYKAL MCELDOWNEY/INDYSTAR

Holly V. Hays and John Tuohy Indianapolis Star Many factors caused USA TODAY NETWORK families to endure For 15 hours after the shooting at FedEx Nursing home resident Mary Ellen Zenn joins her on April 15 that killed eight people and in- di!cult wait to learn son, Duane Zenn, and daughter-in-law, Roberta jured !ve others, families were caught in Zenn, in 2020. DUANE AND ROBERTA ZENN grim limbo. fate of loved ones Some rushed to a nearby Holiday Inn near the Ground facility because they couldn’t make contact with loved ones. They were desperate Inside for information and shak- Some sites rejected en with worry. h Shooting The silence at times in takes a toll on virus testing in May that hotel room hurt. coroner’s “The quiet was so loud Emily Hopkins Indianapolis Star workers. 3A it was intense,” said Va- USA TODAY NETWORK h Family and nessa Waters, who arrived friends recall at the hotel about nine The responses do not inspire con!dence. victim. 15A hours after the shooting “This would solve nothing.” looking for information “Be realistic! This isn’t going to solve the issue ... about her friend. “You could see it in the Stop targeting (long-term care).” eyes: a look I’ve never seen before.” “I support long as someone is paying for it. If I have Waters’ friend was OK. But before she left to pay no deal!” she said a prayer for the others. The question? Whether ’s nursing homes “We were the lucky ones,” Waters said. supported testing all their sta# and residents in May. Maninder Walia sat with four Sikh fam- The survey, conducted by the Indiana State De- ilies who were also racked with anxiety, he Two people hug after learning that partment of Health, was distributed in a May 18 said. their loved one was safe after a newsletter after the Trump administration gunman shot and killed 8 people at a See AGONIZING, Page 2A FedEx facility. See TESTING, Page 21A

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INDYSTAR SUNDAY START

CELEBRITY BIRTHDAYS April 25 Actor Al Pacino is 81. “Dancing With the Stars” judge Len Goodman is 77. Bassist Stu Cook of Cree- dence Clearwater Revisited is 76. Singer Bjorn Pacino Ulvaeus of ABBA is 76. Actor Talia Shire is 76. Actor Jeffrey DeMunn (“The Green Mile”) is 74. Country sing- er-songwriter Rob Crosby is 67. Actor Hank Azaria (“The Simpsons”) is 57. Singer Andy Bell of Era- sure is 57. Bassist Eric Avery (Jane’s Addiction) is 56. Guitarist Rory Feek of Joey and Rory is 56. For- mer “Early Show” host Jane Clayson is 54. Actor Gina Torres (“I Think I Love My Wife”) is 52. Actor Renee Zellweger is 52. Actor Jason Lee (“My Name Is Earl,” “Almost Famous”) is 51. Actor Ja- son Wiles (“Third Watch”) is 51. Actor Emily Bergl (“Southland”) is 46. Actor Making families wait so long to !nd out the fate of their loved ones worsened the painful tragedy of the FedEx facility mass shooting, Marguerite Moreau (“The some Indianapolis authorities told IndyStar. MYKAL MCELDOWNEY/INDYSTAR O.C.,” “Life As We Know It”) is 44. Singer Jacob Un- derwood (O-Town) is 41. Actor Allisyn Snyder (“A.P. said. “They realized that the magnitude of ‘Who do they hold accountable?’ Bio,” “Sonny With A Agonizing this and the shock value of it made it that Chance”) is 25. Actor Jay- much more important to do so.” Jensen of Kenyon International has writ- den Rey (“The Conners”) Continued from Page 1A Robert A. Jensen, chairman of Kenyon In- ten a book on how to respond to mass casu- is 12. ternational Emergency Services and an ex- alties. His agency provides emergency “There was a desperation there – to pert on the handling of mass casualty inci- planning, training, exercising and response, know what happened, to know anything,” dents, said all agencies involved owe an ex- and he’s personally overseen response to he said. “There was crying and hugging planation to the survivors and the victims’ events including the Oklahoma City bomb- and a search for answers.” families. ing, Hurricane Katrina and the Grenfell Tow- LOTTERIES As the hours passed and the families of “The system – by having a shooting at er "re. survivors reunited and slowly left, a brutal 11 o’clock at night and not telling people until He said unless the scene was still consid- Some of Saturday’s Indiana numbers were drawn too process of elimination played out. the next day about their loved ones, their ered unsafe, there’s no reason why a crime late for this edition. At about 2:30 p.m. Walia said, the fam- condition, or if they were dead versus alive or lab technician and a coroner couldn’t do their Here are the midday num- ilies of the eight victims were summoned what was going on,” Jensen said, “has done work simultaneously. bers selected Saturday: to a separate private room at the hotel. some damage.” There should have been some communi- Daily Three-Midday: There, police, coroner’s o!cials and chap- cation to the victims’ families before Friday 0-9-0; SB: 7; lains showed them pictures of their loved What caused the delay? afternoon, he said. Daily Four-Midday: 6-5- ones. A preliminary identi"cation could have 8-0; SB: 7; Final con"rmation, 15 hours later, that McGinty said her investigators arrived at saved many families hours of grief. It’s a risk Quick Draw-Midday: their loved ones were dead. FedEx about 7:30 a.m. and tried to enter the some agencies don’t want to take, Jensen 1-4-6-8-9-15-23-25-33- Making families wait that long to "nd scene at 9:30 a.m. After being denied by ei- said, because they’d rather wait than chance 34-35-36-41-44-53-57-69- 71-73-74; BE: 73; out the fate of their loved ones worsened ther the crime lab or detectives, she said her being wrong. But an over 15-hour lag between Here are the evening num- the painful tragedy, some Indianapolis au- sta# waited for almost four hours. an incident and family noti"cation is “far too bers drawn Friday: thorities told IndyStar. “We could do nothing while waiting,” she long,” he said. Daily Three-Evening: And when IndyStar inquired about the said. Once granted access at 1 p.m., McGinty The coroner’s investigators usually go in 5-5-1; SB: 7; delay, a lot of "nger-pointing ensued from said the victims were identi"ed and noti"ca- after the crime lab is "nished. They use pic- 1 Daily Four-Evening: 7-7- one agency to the next. tions were "nished in 2 ⁄2 hours. tures, "ngerprints, DNA or dental records to 3-6; SB: 07; The coroner said other agencies blocked Richard Amberger, laboratory director of help identify victims from their families or Cash Five: 5-16-17-27-38; them from doing their work. The Marion the Indianapolis-Marion County Forensic independently. Sometimes noti"cations are Quick Draw-Evening: County Forensic Services Agency punted Services Agency, said he couldn’t “opine” on delayed because next of kin are di!cult to 3-5-7-12-13-19-20-21-26- to police saying the police department is in anything that occurred at the FedEx facility, "nd. 32-34-37-41-42-51-54-57- 58-59-67; BE: 57. charge of who can access a crime scene. but the agencies followed the same protocol This wasn’t the case with the FedEx mas- ✭ Winning numbers The Indianapolis Metropolitan Police De- as for other homicides. First, police secure sacre; the loved ones were nearby, gathered provided by the Hoosier partment told IndyStar that they now plan the scene, then the crime lab gathers evi- at the hotel. Lottery. to conduct a review of what unfolded. dence and then they bring in the coroner. “Because this was so public and known, I Deputy Coroner Alfarena McGinty told The decision to allow or deny access to a would’ve expected that in the middle of the IndyStar that Marion County coroners crime scene falls to IMPD, he said. night the coroners were out trying to notify were denied access to the scene until 1 p.m. “They are the ones that authorized any ac- families,” Jensen said, “either through get- Friday – 14 hours after the shooter’s ram- cess, noti"cation and such,” Amberger said. ting information from FedEx or through get- page. That delayed the identi"cation and “All the crime lab does is evidence preserva- ting information from the decedent, such as a noti"cation process, which typically takes tion and collection.” wallet or driver’s license and then collecting PRAYER about six hours, McGinty said. McCartt said the lead detective is in the information from the systems available in “It was ine!cient and disheartening to charge of the scene but mostly defers to the Indianapolis.” As the pandemic begins to lift, O God, help us con- wait so long to get into the scene,” McGinty expertise of the crime lab for evidence collec- McCartt said murder scenes have an es- tinue to practice fully and said. “We can’t be denied when families are tion. tablished protocol, with the coroner kept diligently the disciplines waiting. We’ve got to "gure out something “There is a whole of lot teamwork and col- away until the crime lab is "nished so no one needed to help everyone because this can never happen again.” laboration that normally goes on though po- tracks microscopic materials into or out of live. Amen. “We will look to see if there are short- lice, crime lab and the coroner are separate the scene. comings that can be addressed to reduce agencies with di#erent specialties,” McCartt McCartt said authorities would review those agonizing hours for the families if, said. whether it would be possible to break from God forbid, this happens again,” Craig But McGinty said the FedEx crime scene that regular practice to speed up identi"ca- McCartt, IMPD chief of investigations, was di#erent than others and shouldn’t have tions in mass killings. CORRECTIONS said. been treated the same way, in which docu- “I can’t imagine being in their (families’) Further complicating matters was a ban menting the evidence was crucial to catching shoes, they just wanted answers,” McCartt h IndyStar corrects its on cellphones inside the FedEx facility for a killer. Especially with dozens of families said. “If here is a way to alleviate that extend- mistakes. If you spot most workers that made it hard even for desperate for answers. ed grief we will do it.” something you believe is those who were safe to contact their loved “Here, the suspect was already dead,” she But he said a slaughter of this magnitude an error, call 317-444-6000. ones. said. “This would be more like a natural di- was rare and new to police. McCartt said police chaplains, the chief saster mass casualty, in which you go in right “This is one of those situations we con- and other o!cials were in constant con- away to identify.” stantly plan and train for but when it hap- tact with the families. FedEx also instruct- Though the shooter at FedEx was dead, pens,” McCart said, the situation doesn’t al- ed some of their sta# to help police with the collection of evidence still had to be thor- ways jibe with what’s on paper. names of employees who were supposed ough because police were uncertain whether You can reach IndyStar reporter Holly to work that night. anyone else was involved, McCartt said. Hays at [email protected]. Follow her “We had people standing with the fam- “We don’t want to take shortcuts,” he said. on Twitter: @hollyvhays. ilies the whole time, giving them explana- “The last thing we want is that we didn’t get Call IndyStar reporter John Tuohy at 317- tions, walking them through the process the evidence we needed when it comes time 444-6418. Email at john.tuohy@indy and literally holding their hands,” McCartt to go to court. star.com and follow on Twitter and Facebook.

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