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Croll [Read-Only] Best Practice Information Aids for CMMISM-Compliant Paul R. Croll Chair, IEEE Software Engineering Standards Process Engineering Committee Vice Chair, ISO/IEC JTC1/SC7 U.S. TAG Computer Sciences Corporation [email protected] A Preparatory Exercise 14th Annual DoD Software Technology Conference - IEEE-Sponsored Track -1 May 2002 Paul R. Croll - 2 How many of you know that there are two Framework Standards for System and Software Life Cycle Processes? 14th Annual DoD Software Technology Conference - IEEE-Sponsored Track -1 May 2002 Paul R. Croll - 3 How many of you know that there are thirty+ Supporting Standards for Software and Systems Process Engineering? 14th Annual DoD Software Technology Conference - IEEE-Sponsored Track -1 May 2002 Paul R. Croll - 4 8 Steps to Success With Best Practice Information Aids Understand Look to the Look to Look to 1 your business 2 CMMISM for 3 Framework 4 Supporting processes Process Standards for Life Standards for Completeness Cycle Definition Process Detail 5 Build or Refine 6 Execute Your 7 Measure Your 8 Confirm Your Your Process Processes Results - Modify Status With Architecture Processes as Independent Necessary Appraisals 3 3 3 3 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 5 Step 1 – Understand your business processes 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 6 Your Business is Your Business – It’s Not CMMISM Implementation l You must fully understand your business Decision Branch processes before you can address process Else completeness or process compliance. Activity 1 u What are your business processes? u Are they well-documented? Decision Branch u Are roles and responsibilities well-defined? Else u Are lines of authority well-defined? Activity 2 u Are internal and external interfaces well- defined? Activity 4 Activity 5 Activity 3 u Do your business processes satisfy your business goals? AND AND Activity 6 End 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 7 Step 2 - Look to the CMMISM for Process Completeness 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 8 The CMMISM Is A Process Framework Model l Contains the essential elements of effective processes for one or more disciplines l Contains a framework that provides the ability to generate multiple models and associated training and assessment materials. These models may represent: u software and systems engineering u integrated product and process development u new disciplines u combinations of disciplines l Provides guidance to use when developing processes 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 9 What The CMMISM Is Not l CMMI models are not processes or process descriptions. Actual processes depend on: u Application domain(s) u Organization structure u Organization size u Organization culture u Customer requirements or constraints 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 10 The CMMISM as a Guide to Process Completeness Determine if essential elements of your processes are missing or incomplete Process Management Engineering · Organizational Process Focus · Requirements Management · Organizational Process Definition · Requirements Development · Organizational Training · Technical Solution · Organizational Process · Product Integration Performance · Verification · Organizational Innovation and · Validation Deployment Project Management Support · Project Planning · Configuration Management · Project Monitoring and Control · Process and Product Quality Assurance · Supplier Agreement Management · Measurement and Analysis · Integrated Project Management for IPPD · Decision Analysis and Resolution · Risk Management · Organizational Environment for Integration · Integrated Teaming · Causal Analysis and Resolution · Integrated Supplier Management · Quantitative Project Management 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 11 Step 3 - Look to Framework Standards for Life Cycle Definition 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 12 Standards As Sources of Best Practice Information Standards, are consensus-based documents that codify best practice. Consensus-based standards have seven essential attributes that aid in process engineering. They: · represent the collected experience of others who have been down the same road, · tell in detail what it means to perform a certain activity, · can be attached to or referenced by contracts, · help to assure that two parties have the same meaning for an engineering activity, · increase professional discipline, · protect the business and the buyer, · improve the product. 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 13 Process Framework Standards l Systems Life Cycle u ISO/IEC 15288 l Software Life Cycle u ISO/IEC 12207 u IEEE/EIA 12207.0, 12207.1, 12207.2 l Process Assessment u ISO/IEC 15504 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 14 The ISO/IEC 15288 Systems Life Cycle Process Framework ENTERPRISE ENVIRONMENT MANAGEMENT INVESTMENT MANAGEMENT SYSTEM LIFE CYCLE MANAGEMENT RESOURCE MANAGEMENT QUALITY MANAGEMENT ENTERPRISE(5) SYSTEM ACQUISITION LIFE CYCLE AGREEMENT (2) SUPPLY (25) PROJECT (7) PROJECT PLANNING PROJECT ASSESSMENT PROJECT CONTROL DECISION MAKING RISK MANAGEMENT CONFIGURATION MANAGEMENT INFORMATION MANAGEMENT TECHNICAL (11) STAKEHOLDER REQUIREMENTS DEFINITION TRANSITION REQUIREMENTS ANALYSIS VALIDATION ARCHITECTURAL DESIGN OPERATION IMPLEMENTATION MAINTENANCE INTEGRATION DISPOSAL VERIFICATION 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 15 The IEEE/EIA 12207 Software Life Cycle Process Framework ACQUISITION SUPPLY DEVELOPMENT OPERATION MAINTENANCE PRIMARY (5) SOFTWARE LIFE CYCLE (17+1) SUPPORTING (8) DOCUMENTATION CONFIGURATION MANAGEMENT QUALITY ASSURANCE VERIFICATION VALIDATION JOINT REVIEW AUDIT PROBLEM RESOLUTION ORGANIZATIONAL (4) MANAGEMENT Source: Singh97 INFRASTRUCTURE IMPROVEMENT TRAINING TAILORING 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 16 Relationship between ISO/IEC 15288 and ISO/IEC 12207 Project Planning Project Assessment Project Control Usability Project Decision Making Risk Management Configuration Management Information Management processes Stakeholder Validation Operation Requirements Definition Transition Maintenance Requirements Analysis Technical Verification processes Architectural Design Integration Disposal Implementation Enterprise Environment Management Hardware Implementation Investment Management Software Implementation System Life Cycle Enterprise Refer to ISO/IEC 12207 Processes Management processes Human Task Resource Management Implementation Quality Management Acquisition Source: Agreement ISO/IEC JTC 1/SC 7/WG 7 N0643, 2002-10-20, Supply processes © ISO/IEC2002. All rights reserved. 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 17 But Wait . The Life Cycle Standards Are Not Consistent!! 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 18 Harmonization – Consistency Goals l Concepts l Terminology l Readability l Level of detail l Processes l Document structure l Normative references l Common interfacing mechanism with the ISO 9000 family of standards l Conformance with requirements from ISO/IEC 15504 as applicable 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 19 Harmonization – Priorities l Primary u ISO/IEC 15288 u ISO/IEC 12207 l Secondary u ISO/IEC 15939 - Software measurement process u ISO/IEC TR 15271 Guide for 12207 u ISO/IEC TR 19760 Guide for 15288 u ISO/IEC TR 15504 - parts 5 and 6 l Possible Additional u ISO/IEC 14764 Software maintenance u ISO/IEC TR 16326 Project management u ISO/IEC 18019 Documentation process u ISO/IEC TR 15846 Configuration management 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 20 Life Cycle Standards Harmonization Phasing ISO/IEC 15288 & 12207 Guides ISO/IEC 15939 others 2002/2005 ?? ?? ?? Source: ISO/IEC JTC 1/SC 7/WG 7 N0618, 2002-7-21 , © ISO/IEC2002. All rights reserved. 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 21 Step 4 – Look to Supporting Standards For Process Detail 2nd Annual CMMISM Technology Conference and Users Group – Practical Guidance Part 1 –13 November 2002 Paul R. Croll - 22 Best Practice Support for the System Life Cycle Framework Life cycle progression ISO/IEC 15288 Life Cycle Model Stages Concept Development Production Utilization Support Retirement ISO/IEC 15288 system life cycle processes Activity level detail from a 2nd Standard Activity level detail For example, ANSI/EIA 632 from a 4th Standard Task Task level level of detail detail from a Task 3rd level
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