Publication Issued by AADC 4Th Year, 10Th Issue-2012

Al Ain Distribution Company

Company Periodical Publication issued by AADC 4th year, 10th issue-2012

AADC Celebrates the 41st National Union Day

To Face vast increase in loads, and for a cost of AED600 million 4 stations of 240 MW were constructed to support Al Ain Electricity Grid

AADC Signs MOU with Al-Ain Police The joys and challenges Outlook

AADC 2012 ended with a country pleasure, while 2013 begins with AADC a global summit. In between pleasure for achievements reached, and future challenges, our ceiling of aspirations

Publication ascends more and more to achieve more success and Publication continue our journey.

Al-Ain Distribution Company AADC finished year 2012 by honoring the national day 41 as one family, in a different manner, with many events, programs and activities, to bring pleasure and delight to our hearts, to support our race to work as one team. The year 2013 commences by AADC participation in the Future Energy Summit, with distinguished contribution, through our joint efforts, from all departments, to enable presentation of many unique projects and developmental initiatives aiming to improve performance, enhance work capacity, and provide distinguished services to our valued clients. Company prepares to participate in Khalifa Excellence Award, providing that all above highlights connection between group work and achieved results as an integrated and consistence team, that may be trusted to achieve all aspired objectives, and continue success in fulfilling duties. One of the major tasks assigned to this team is to obtain Khalifa Excellence Award. All success potentials and standards to collect award are here, but we need group effort to highlight achievement, as such I call for all our staff to exert sincere efforts, and participate, each in his position, to implement award concept, and its established standards. Achieving success and continue provision of developmental initiatives shall guarantee us more excellence to maintain this advanced position achieved through company staff sincere efforts.

Mohammed Bin Omair Al Shamsi Managing Director of Al Ain Distribution Company

2 3 AADC Celebrates the 41st National Union Day Cover story Cover Organizing different events and wonderful festivities story Cover AADC AADC

Publication Celebration included a group of cultural, Publication historical & artistic distinguished activities, in participation of AADC staff and clients, in addition to a group of public and private public figures who participated to festival success.

Poetries were read by UAE University students, in addition to Police GHQ Band, who played national anthem, and conducted military formations to audience thriller. A group of historical paintings were displayed such as Al Yola & Al Harbia, in contribution of Mazyoud Yola Band.

A heritage village was organized AADC distinguished its building by offering a large variety of popular meals, Main Celebrations at heritage market for manual handicraft, This photo taken from Al Khaleej newspaper This photo taken from decoration manner used this year, Company Main Office by avoiding traditional styles that in addition to exhibition for ancient Celebration ran at AADC main office, concentrate on lamps and spotlights. heritage collections. Administrative Center on Tuesday AADC designed an expressionist portray Many contests were organized to 27/11/2012, attended by a large AADC Building Decoration in the shape of a transparent slogan celebrate Spirit of the Union, where AADC Commemorates National Day group of invitees from different official AADC prepared for its celebrations on carrying the photo of his Highness winners were honored by the best AADC organized a ceremony to honor UAE national day, departments, such as Civil Defense, the National Day, by decorating its main Shaikh Khalifa bin Zayed Al Nahyan, article on the National Day Prize, best Al Ain Municipality, Police GHQ, for one full week, included many events, accompanied office in a modern manner, combining UAE President, UAE flag, accompanied photo prize, and the best national dress Directorate of Residency & Expatriates aesthetic elements with celebration by the slogan “Our Loyalty Khalifa”, for staff children. Prizes were handed to by major public participation from all AADC staff, Affairs, in addition to AADC staff. features, in highlight of power energy extending across an area of 18x34 three winners in each group. customers, visitors and guests from different public slogans. AADC main building frontage square meters. department featured a vast painting expressing loyalty to the country, and president, with thriller and happiness feelings on the occasion of ht e41st National Day of the United Arab Emirates.

4 5 Al Ain & its outskirts. Participation included presentation about electric consumption rationalization, and how to maintain a secure and ideal environment to use electric appliances in an economic and rational manner. Cover story Cover story Cover Presentation included information distributed regarding AADC activities, in regarding protection against electric AADC Participation in the “Country … We All One addition to memorial gifts distributed risks, and methods implemented to among students, invitees and exhibition control water consumption in daily Heart” Exhibition visitors. uses such as showering, washing and AADC participated, on Thursday cleaning. 29/11/2012 in the “Country … We All Al Ain Mall Celebrations AADC Furthermore visitors received One Heart” Exhibition, accompanying AADC AADC organized on Thursday educational publications to enhance the 41st National Day of the UAE, 29/11/2012 celebrations at Al Ain and support security & safety, and to organized by Atika bint Abdul Mottaleb Mall, to Mall visitors, included different introduce the best means for water & Elementary School, in Al Sarooj Area, contests, face painting, in addition to Publication electricity control. Special gifts were of Al Ain City, in contribution of many Publication folklore shows. distributed on the occasion of National other government establishments Day. and organizations. Publications were

Cultural & Social AADC Participation in Al Committee Celebrations Hili Games Cultural & Social Committee organized AADC participated in Al Hili Games a ceremony on Wednesday 28/11/2012 organized by the Department of at the AADC Control Center, where Municipality Affairs-Al Ain Municipality celebrations included a presentation at Al Hili Area during the period by a Jordanian band, Camels Parade 30/11/2012 till 03/12/2012, for 3 carrying UAE flags, then a play successive days, to celebrate Union Day expressing national loyalty, and film from another venue. This participation showing AADC different development aims to introduce AADC to visitors, stages, in addition to a cultural contest, support company social contributions, containing general questions regarding and highlight its positive role in National Day, and other historical, society service, beside its main role scientific and entertainment quizzes. to distribute water & power across

6 7 AADC participation in the

Cover story Cover Spirit of the Union Parade story Cover AADC staff participated in the Spirit of the Union Parade, organized by Police G.H.Q., Traffic Division, on Thursday 29/11/201. In conclusion of Parade all participants joined in displaying number

AADC 41 by their bodies, to commemorate AADC AADC the 41st national Day of the UAE. AADC Union Cup Publication Champion Publication Publication AADC Team was crowned at the winner prizes, and crediting organizations fully aware to the importance of its role of the Union Cup during the annual participating in the event, AADC, DMA, in society support, through all available football government establishments and Al Wathba Central Services Company, venues, including sports, considered organizations tournament (TRANSCO Al Ain Special Needy Club, Al Ain Police an important bridge for interaction, in 2012), accompanying the 41st National G.H.Q, and Football Federation. Engineer addition to all other activities toward Day Celebrations, concluded at Al Ain Tajamul Shah Mubarak was honored on a healthy society. He highlighted that Special Needy Club, while TRANSCO the expiry of his employment term in “Social Corporate Responsibility is was awarded second prize. Ahmad Al the UAE. one of the major roles to be followed Azizi, AADC Team goalkeeper collected Highness Shaikh Zayed bin Sultan Al Abdullah Saif Al Nuaimi ADWEA General to achieve positive interaction with Union Tree Plantation the best goalkeeper prize, while In response to the directions of His Nahyan, and express the meanings of Manager praised sports activities different elements toward community Haithum Al Azizi of TRANSCO team was Highness Shaikh Mohammad bin devotion, loyalty and grace. organized on the 41st National Day, development.” chosen as the best player. Rashid Al Maktoum, UAE Vice President, and stressed that: we at ADWEA are Final day witnessed distribution of Prime Minister & Ruler of Dubai on Al Shamsi added that: “This initiative http://bioquest.org/numberscount/ is considered a strong expression, and files/2012/statistics, within national clear message in support of the Union celebrations organized by AADC for values across national citizens lives, and the 41st National Day, His Excellency establish noble meanings highlighting Mohammad bin Omair Al Shamsi, AADC the value of land and work in human General Manager planted Union Tree at life. Bin Omair considered Union Tree Company Park; stressing that initiative plantation on UAE pure land a call to kicked by His Highness Mohammad express devotion be being an Emirati, bin Rashid Al Maktoum carry many and care for our beloved country’s important meanings related to Union achievements, to guide thereto toward concept, following the steps of our global positions in different fields. founding fathers leaded by the Late His

8 9 AADC Signs MOU with Al-Ain Police

AADC signed a MOU and strategic partnership with Agreement Cover story Cover Al-Ain Police, regarding support and enhance of current strategic partnership between AADC the two partners, and AADC unify mutual efforts and cooperation between Publication Publication parties for public service and customers support in their different groups and AADC Distinguished Daniel classes. Employees & Clients Maris, the best commercial client Chicken Honored Cottage Restaurant, & Al Baz Restaurant Agreement was signed on behalf of AADC develop mutual work methodologies for in addition to cooperation to maintain AADC organized a ceremony to honor & Cafeteria, the best contractor Mohammad by Mr. Mohammad Salem bin Omair Al- more quality in institutional work and full coverage for connecting water and its distinguished staff members and Shamsi, AADC General Manager, and on excellence in service provision. electricity services within Al-Ain City. was Ghantoot Transport & General Abdullah, Kholdoun clients, in coincidence with AADC behalf of Second Party Brigadier Hamad Contracting Est. Power Sector, & Kod Ahmad Mariee, Ahmad Abdul Bin Omair added that this mutual On the other hand, Al-Ain Police General National Day celebrations. Event Ajlan Al-Amimi, Al-Ain Police General Contracting Company, the best client in Moniem, Hamada Mohammad Yusuf & cooperation aims to achievement of Manager stressed that this documents was was attended by all government Manager water sector is Ozon Levent Engineering Waleed Mohammad Ali were among strategic partnership and integration developed amid keen interest expressed departments cooperating with AADC, Consultant, EIKOM Middle East, Water selected honored staff. Ideal Employee between AADC and other public by Abu Dhabi Police GHQ for mutual to guarantee best services offered to institutions. institutional work, to develop public Sector. class included Saeed Mohammad Al AADC General Manager stated that subscribers. Lieutenant Colonel Rashid performance, assuring MOU importance Evening witnessed selection of Shiryani of the Senior Management, agreement was in support of Abu Dhabi He added that one of the main objectives of Mohammad Hamar Ain Al Darmaki of in enhancing integrated work between distinguished employees within AADC Mozah Jobran Al Qubaisi of the Government Execuitve Council strategy to this Agreement is to develop a mechanism the Civil Defense Department, Dr. Matar different authorities to provide professional strategy regarding admiration of Finance Department, Fatima Suleiman guarantee complete coordination between to execute an integrated system between Mohamad Al Nuaimi of DMA, Brigadier service to community members. positive achievements, and unique Al Nuaimi, & Fatima Mohammad Al different government department, and to parties, to exchange views and experiences, Hamad Ajlan Al Amimi of Al Ain Police performance, considering human factor Marzouqi of HR Department, Fatima in addition to information and Ceremony was concluded by a meeting G.H.Q, & Brigadier Khalifa Matar studies, to support efforts during which parties exchanged issues the real investment of individual and Ali Al Dhaheri of the Procurement Balqoua Al Himyari of the Residency & of procedures updating for of interest, and roles of both parties, group skills. This selection aims to Division, Abdullah Othman Al Kathiri of Expatriates Directorate were honored more developed services, after which parties exchanged memorial encourage and enhance creativity and the Legal Affairs, Hatoon Bashir Kordi of during the event. through a coordinative trophies on this occasion. innovation spirit, to motivate staff to the Electricity Division, Salah Mahmoud The best client in agricultural sector mechanism for executing adopt constructive ideas in support of Rashid of Assets Department, Abdullah prize was collected by Ali Salem Al Kaabi, joint projects, to guarantee company performance. Salem Al Dhaheri of the Projects rapid execution and while the best clients in residential Veteran employees Mohammad Khalfan Department, Ezzat Abdullah Ahmad of achievement. sector was shared by Abdullah Saleh bin Al Shaer, Awadh Juma Al Dhaheri, Jamal the HSE Division, Bashir Abdo Rohaima Badoh Al Darmaki, Mohammad Abdul He added that among major Sherif Mohammad of the Customer of the Customer Service Division, Raouf Abdul Razzaq, Manfred Mezlahen Abdul Qadir Al Shaikh, Sabah Seed Al fields discussed by the Service Department, Gholam Mustafa MOU between parties, how Dhaheri, Abdul Khaliq Shouduri, & Mohammad of the Electricity Sector, to develop and approve a Store Security Staff Helal Abdullah Al Khawla Humaid Al Kaabi of the Business system for risk management, Shiryani, Nasser Hamdan Al Ameri, Nor Planning Division.

10 11 AADC Inaugurated Bill Payment through Al-Ansari Exchange Agreement Agreement

Partnership

AADC Agreement AADC between Publication Publication AADC & Civil Defense

AADC signed a partnership agreement with Al-Ain approaches for more quality in institutional works, and excellence in service provision. Civil Defense, to support and enhance current strategic On the other hand His Excellency Lieutenant Colonel Rashid Mohammad relationship between parties, in support of customers, Hamar Ain Al-Darmaki, Civil Defense General Manager, stressed that current to reflect positive attitudes in providing service to agreement shall improve performance, customers on all economic, social and security aspects, simplify procedures, develop customers New service enhances on 06/08/2013, at AADC head office pressure on customers service offices and services, and prepare tools to implement an in presence of companies senior staff. facilities procedures to our customers in fulfillment of parties policy and strategic and achieve integrated system between parties, and to AADC approach to Agreement signed between parties states without any additional cost.” exchange views, experiences, information provide integrated that Al-Ansari Exchange shall receive water their future objectives. and studies, and to support updating of & electricity bills amounts, fees and any In commentary of new service Rashid procedures for more developed services, payment solutions in the other fines charged to AADC subscribers, Ali Al Ansari, Al-Ansari General Manager through a coordinative mechanism for without any additional fees. said that “Al-Ansari worked for years to Agreement was signed by His Excellency AADC General Manager His Excellency UAE Mohammad Salem bin Omair Al-Shamsi Mohammad bin Omair Al-Shamsi said joint projects execution. provide easy and diversified solutions to Agreement highlights cooperation His Excellency Mohammad bin Omair Al- its customers to perform their financial for AADC and Lieutenant Colonel Rashid that signing this agreement represents Mohammad Hamar Ain Al-Darmaki for Al- a new developed stage in joint efforts approaches, risk management system, AADC signed an agreement for the Shamsi, AADC General Manager said that transactions. Our main objective is to Ain Civil Defense. and mutual cooperation among different cooperation in exchange of data, payment of water and electricity bills “This agreement is within AADC efforts provide customers payment services in a Executed agreement aims to achieve planning, administrative and field sectors. information, studies, researches, statistics, through Al-Ansari Exchange branches, a to implement honorable directives of Abu more easy and quick manner, through our strategic partnership through developing This strategic partnership shall support and publications in different related fields, company specialized in providing financial Dhabi Government, to provide quality branches covering all UAE areas, to avoid mutual business approach and explore efforts to promote performance, and to in addition to distribution of evacuation remittance and foreign currency exchange services to customer, develop performance long queues at banks or traditional payment cooperation means in different scientific, provide the best services in conformance rules for emergency situations, community in the UAE. in water & electricity sector to cope with centers. He assured Al Ansari keenness to education for electricity risks, that may the major urban and population boom promote customers satisfaction, an issue cultural and security fields, and to utilize with Abu Dhabi Government Executive different experiences, studies and searches Council, targeting cull coordination pose danger to individuals and property, His Excellency Mohammad bin Omair witnessed by Al-Ain & UAE in general within the philosophy of our business available to both parties to develop between different public departments and to control adverse consequences on Al-Shamsi, AADC General Manager during the last years.” approach, in reflection or our continuous institutional work. and institutions, to develop joint work the surrounding community. & Mr. Rashid Ali Al-Ansari, Al-Ansari efforts to diversify financial services, and General Manager signed agreement Bin Omair added that “this kind of service fulfill customers aspirations.” contribution is clear in its ability to ease

12 13 Through Ibdaa Exhibition AADC displays 3 innovations and adopts automatic Activities & Events Activities & Events Activities cutting device highlight different talents, to be utilized for the benefit of individual and public

AADC AADC offered 3 innovations AADC performance across business scope. In discovered by its staff, translation of the above approach AADC including wires automatic decided to adopt a system for cutting wires, Publication cutting devices, electric and acquire its patent to Publication operated control system, be displayed during Future In coordination with Summit Conference next through mobile phone, January. Al Ain Civil Defense, AADC Conducts a Fire in addition to mini On the other hand, AADC conducted a programmable lab board, Samer Ahmad meters Drill Experiment technician, who fire drill experiment at to be used by engineers created automatic DMS building, to test and university students, in wires cutting His Excellency Mohammad bin Omair Al- strategy through developed training system stressed that readiness of warning Shamsi AADC General Manager stressed programs, and to perform real time field anticipated defects tests, system cuts wires company keenness to promote awareness operations, to qualify staff able to perform without the need to visit in automatic digital and firefighting systems and other skills related to emergency dummy evacuation, to spread awareness standard, in specified & disaster conditions, and that current and educate staff on how to implement site. lengths, without any human to deal with fire. Drill experiment comes within AADC policy emergency plan and perform first aid, intervention, to support AADC in the engaged all staff inside to test skills and abilities to respond to and how to solve problems. Civil Defense AADC adopted a system for wires future and save more time & effort. emergency situations, and to coordinate Security & Safety Team offered staff Engineer Mohammad Al-Sabbagh test with other concerned public authorities to detailed explanation for field evacuation automatic cutting, invented by one of its Regarding control system using mobile the building, to test and maintenance engineer discussed deal with any such events that may expose steps in emergency cases, and to how to staff. AADC is working for registering the phone, he said that idea is to program his innovation represented in mini staff to risks, where AADC HSE Department take necessary measures to guarantee patent for this system to be displayed system according to electric devices in their ability to respond programmable lab control board, through concentrates on implementing this individual safety. during exhibition accompanying Future the car, air conditioner or automatic which operation systems may be entered to such incidents. Energy Summit to be organized next door, with specific numbers, when dialed to system to be used by engineers & January 2013. system switches off any electric device in university students in testing breakdown the house. Company organized an exhibition for without the need to visit site. its staff innovations for two days during October 2012, at AADC main office, during which many technical innovations and systems were displayed in relation to electricity, in addition to drawing and caricature, photography, handicrafts and poetry shows, to highlight staff talents, and enhance self confidence. Mohammad bin Omair Al-Shamsi AADC General Manager stressed company care to support staff confident, and

14 15 Abu Dhabi Islamic Bank Visit

AADC hosted Abu Dhabi Islamic Bank

Activities & Events Activities last December for one week, during & Events Activities which AADC staff were provided information regarding banking services offered by ADIB, In addition to group of offered related to different types

AADC of services, and explanation of all new AADC services, facilities, loans, and summary of finance services. Additional services were introduced to

Publication staff, such as Visa covered cards, Etihad Publication Guest, in addition to ordinary Visa & Etisalat cards.

Al-Ain Municipality Delegation DU Host Visits AADC AADC hosted a delegation of Al Ain Municipality, Western Area, within the group of exchanged visits & AADC hosted DU Telecommunication at experiences, to highlight major achievements of both parties. AADC main office for one week during October 2012, from 9:00 am till 2:00 Delegation included Mr. Rashid Delegation explored AADC projects and government departments to explore pm daily. Moghair Al-Amimi, Western Area execution mechanism, in addition to channels for more joint work. Program is to express AADC keenness Acting Executive Director, Dr. Saleh different systems and services offered At visit end, Al Ain Municipality to provide modern means to its staff, Al-Mansouri, Community Relations to subscribers. Common issues were representative honored efforts in cooperation with many companies, Manager, Eng. Mohammad Awad Al- discussed, and agreement was reached exerted by AADC, and praised services during which DU offered distinguished Jabri, Community Services Manager. regarding communication in emergency provided and developed systems numbers to AADC staff, through Emirati Delegation was welcomed by His cases to exchange experiences, and used, highlighting the need for such Service. DU staff responded to all staff Excellency Mohammad bin Omair support coordination and connection visits, to exchange information and inquiries, and distributed brochures of Al-Shamsi, AADC General Manager, between parties. experiences, and to explore projects and DU different services. Eng. Badr Nasser Al-Thahli, Electricity His Excellency Mohammad bin Omair achievements. Department Manager, Mr. Hamad Al- Al-Shamsi, AADC assured necessity Shamsi, HR Manager, in addition to a to exchange visits and enhance number of senior staff and company mutual cooperation between different engineers.

16 17 AADC participates in the 1st Industrial SECO Delegation Visits AADC Exhibition at the Technical Secondary School

AADC received a delegation from Saudi Electricity Company (SECO), included a number of departments managers, and divisions heads, chaired by Mr. Ibrahim Al-Zahrani Distribution Systems Development Department Manager. Delegation was welcomed by Mr. Abdullah Al-Shiryani Acting Customer Service AADC participated in the Participations Activities & Events Activities Manager, Ali Balhadar Al-Zaheri, Communication Center Manager, in addition to a number of managers and 1st Industrial Exhibition at engineers. Visit lasted for three successive days, to exchange experiences and to explore modern systems .used by AADC Al-Ain Secondary School, of Abu Dhabi Vocational AADC Education & Training AADC Institute, to join efforts to

Publication integrate public companies Publication and students interests.

Exhibition was attended by 19 different Within its participation, AADC offered replied to their inquiries, and offered public departments, and industrial different technical specializations guidance manuals including details of establishments, to show work systems, required by company such as electric & different specializations required by in addition to future jobs available to mechanical engineering, in contribution labor market. this class of students. of HR staff, who received students and His Excellency Mohammad bin Omair Al-Shamsi, AADC general manager His Excellency Mohammad bin Delegation visited Power Distribution programs. stressed that “AADC is keen to support Building, to explore modern systems this kind of initiatives, to promote and Omair Al-Shamsi, AADC general At visit end, Mr. Ibrahim Al Zahrani implemented by AADC in electricity manager stressed importance of such praised services provided by AADC, increase awareness among students services and connection, in addition visits, and their role in enhancing and developed systems implemented to offered jobs in labor market, and to notification receipt and follow up. mutual cooperation between water thereby, stressing on the importance to assist in safe planning of individual Company engineers offered details and electricity companies in GCC of exchanging such visits, to exchange careers, and guide them toward presentation to different departments counties, to exchange information experiences in electricity field, to available vocational and occupational duties and responsibilities, utilization and experiences in relation to water & guarantee provision of better services jobs needed by labor market currently electricity fields. of modern systems in collecting meters to customers, and develop business and in the future, in all engineering and reading, routes followed thereby, methodologies. Visiting delegation was In a brief presentation, the latest analysis and distribution, in addition technology fields. honored by a group of AADC trophies. and modern systems, services and to meters maintenance and scheduling Bin Omair stated that correct and technologies used in AADC business were early guidance will assist students to displayed, such as the new SPL billing take correct decision regarding their system, applications stages, connection to other distribution systems, such as educational and vocational future, notification, maintenance, GIS systems, and fulfill state need to different in addition to the Maximo system specializations. used for materials supply, and approval provision to contractors to commence work.

18 19 AADC Organizes Health Educational Program

AADC organized a health educational program to its staff in the main office, for

Participations AADC Participates Participations two days during September 2012, during which many hospitals participated such in the Communal as Cromwell Hospital, Pediatric Hospital, Al-Noor Hospital, Cosmoserg Hospital, Education & Emirates One Day Surgery Hospital, to enhance staff awareness of safety health AADC Exhibition 2012 practices. AADC Mohammad bin Omair Al-Shamsi,

Publication AADC participated in the activities of AADC General Manager stated that Publication “This event is organized to stress AADC 2nd National Communal Education continuous efforts to distribute health & Humanitarian Services Exhibition awareness among its staff, and to organize educational health programs, 2012, held at Abu Dhabi National to provide staff necessary information Exhibition Center, for three days in regarding personal health protection in November 2012, in wide participation addition to safety health practices. from different public & private sector During this program Al-Noor Hospital offered free medical checks to staff, establishments. including diabetes test, where free blood test systems were distributed. In addition to prevention check to all Within its participation AADC During this exhibition AADC offered For the first time, AADC distributed citizens, approved by official authorities presented its rationalization efforts & many means used to control and special gifts to students, such as biscuit to test different hereditary diseases, activities, in addition to educational rationalize consumption of water and and sweet pieces holding rationalization such as cardiac problems, obesity, communal messages, to highlight electricity in daily life practices, such as expressions to express its message to bones, diabetes and hypertension, in importance of energy preservation and showering, washing and cleaning, along consumers. addition to height, weight and pressure test. Staff inquiries were explained in ideal utilization, and to stress incorrect with explanation to rationalization It is worthy to note that AADC relation to calories in different kinds surgeries performed by hospital, in AADC pays attention to such events habits regarding the consumption of methods, and how to provide a secure organized continuous rationalization of means, and how healthy are such addition to different medical conditions on regular basis, to provide its staff water & electricity. ideal environment, in a manner that and educational campaigns during the practices. Dentist Dr. Rana Al-Jaber that justify cosmetic surgeries, such as necessary skills, to take correct decisions, Company aims through its participation support water and electricity save. whole year, to distribute its message replied to staff inquiries regarding gastric band to for weight loss programs. and to change incurred habits, to to enhance national communal Methods were discussed regarding regarding energy control, and electricity nutrition habits and its effect on the Instructions were distributed regarding participate in solving health problems, integration, to extend communication protection against electricity risks, risks, directed to many schools within Al teeth health. Cosmoserg & Emirates skin care and protection during summer and enhance health awareness among and cooperation bridges with all safety instructions in the use of home Ain different areas, from kindergarten to One Day Surgery Hospitals offered by offering suitable crèmes to be used community members. community establishments, to direct appliances, in addition to distribution of secondary schools, where total number explanation of different cosmetic for protection against sun, and skin care. community members to their common a group of brochures to highlight water of students covered by these campaigns duties and responsibilities toward their & electricity rationalization, in addition reached over 2000 students. country and to protect national wealth to ideal methods in electricity uses, against unnecessary waste. security and safety measures in using electric home appliances.

20 21 AADC Participates in Middle East Energy & Water Exhibition 2012 AADC Participation in World

Regarding water projects, water Diabetes Day Participations AADC participated in the events of Middle East Participations networks were developed, and old Energy & Water Exhibition (MEEWE) 2012, lines replaced, bringing total length of AADC participates in World Diabetes Day activities, in cooperation mass, and fats rate, along with provision current lines to more than 4000 km, organized by Abu Dhabi National Exhibition with Al-Noor Hospital, Cromwell Hospital, in coincidence with of a balanced nutritional program in enhancement of water distribution and free consultancies by a group of Center, within ADEWA pavilion, during which capabilities. Health Authority-Abu Dhabi, World Diabetes Association & WHO physicians. AADC celebrations on the occasion of World Diabetes Day, held on 14th AADC AADC presented 32 projects related to energy & Al-Noor Hospital medical team November each year. water field. distributed free diabetes check system to AADC staff and visitors, in addition

Publication On this occasion His Excellency He added that AADC is keen to organize Publication Regarding AADC participation, Mr. Furthermore seven 33/11 KV stations to medical advice regarding nutritional Mohammad bin Omair Al-Shamsi health events on regular basis, to Mohammad bin Omair Al-Shamsi, were operated for a total capacity of habits to diabetes patients, and declared that AADC used to participate encourage staff to perform early health AADC General Manager stressed that 60 MVA during 2012, Zoo, Nemah, distribution of educational publications in World Diabetes Day, to enhance staff tests to avoid problems. “Exhibition is a global forum to meet Hili, Al-Ghadeer, Al-Alia, Al-Moqam & regarding diabetes and prevention health awareness and to participate to future industry leaders, and CEOs, Al-Niyadat stations. Program included some medical checks methods. public efforts to control and educate and that AADC pays attention to its such as blood pressure, diabetes, weight the public regarding diabetes and its participation in this exhibition to meet 33 KV grid was supported by & length measure, in addition to body risks. experts and engineers specialized in extending 200 km of high voltage energy field, to exchange experiences cables, participating to more stability and to benefit from symposiums and in Al-Ain electric grid. workshops accompanying exhibition.

Al-Shamsi added that “Our participation in this exhibition provides us many objectives and benefits. In addition to access to new technologies in energy & environment field, exhibition is an opportunity to present 32 different projects regarding energy and water in Al Ain Area.

A number of projects regarding infrastructure and service development were highlighted including water & electricity projects, including the major electric project of transferring all aerial wires to 11 KV ground cables, at Al-Ain downtown in addition to other areas such as Al-Showaib, Al-Markhania, Al- Yahar & Mazyad.

22 23 Legal Steps regarding Customers Objection to Electric Cable Legal Affairs - AADC - Affairs Legal Connection

Some customers object connection of A point to be highlighted that connecting AADC electric cables close to their properties, electric cable to subscribers is a service Are you Are you AADC and attempt to obstruct contractors performed by AADC according to assigned by AADC. Customer may customer requirements and public interest, according to procedures Publication not be aware to the illegality of such in the Publication approach and consequences thereto. As approved by official authorities, as in the such Legal Division at AADC wishes to per provisions of Law number (2) for the year 1998, regarding water & explain to customers consequences of twenty thousand dirham fine, providing electricity sector regulation in Abu their actions and its effect on provision that jail term shall not be less than six Dhabi, as such customer obstruction to of services to other customers. It is months if crime is accompanied by Green? cable connection is illegal, as route is well known that for any contractor to violence. Red? perform any cable connection work, specified by Al Ain Municipality, Urban contractor shall obtain all necessary Planning Sector, within service routes AADC used to be engaged in many approvals and permissions, including owned by Al Ain Municipality. cases through Connection & Installation Department or through Projects procedures related to Al Ain Municipality Federal Penal Code number 3 for the yea Department , for customers who refused (Urban Planning) that specify routes r1987 regulated this subject in articles to allow connection of cables, providing for all services, in addition to technical 248 & 249 thereof. Article 248 states: he that Legal Affairs Department, through specifications required by AADC who, by force, violence or threatening, Pleading Clerk, contact customer to seek (Installation & Connection Unit), and obstructs a public officer assigned amicable solution of disputed matter. contract undertaking to return work performance of public service, aiming In case customer refused amicable site to its condition before connection). to prevent officer from performing any solution, communal police will be of his/her duties shall be punished by In some cases people threaten worker notified to solve problem according to confinement for not less than one year or engineer responsible for connecting an agreement with police, after which if person achieved his goal, and not less cable, others refill channels dug by legal action is taken, if necessary, to than six years if crime is committed contract to connect cable, while cable allow cable connection. route is approved by Urban Planning with set purpose, or by more than one Department. As such customer person, with apparent arm, or crime is From all the above it is clear that objection to cable running close to his accompanied by violence. Article 249 there are legal actions applicable to property may obstruct contractor work, states that he who, by force, violence guarantee smooth running of services, who is liable to perform job within or threatening, obstructs a public and to support contractors in their work a specified period as agreed on with officer assigned performance of public to connect cables, within agreed on AADC. Obstruction may lead also to service, aiming to prevent officer from duration, as such customers are urged delay or disconnect service from other performing any of his/her duties shall to cooperate and provide necessary properties, an action became common be punished by confinement for not held for cables connection in support of during the last few years. more than two years, or not more than public interest. Explore your water & electricity consump- 800900 8

This page has been prepared in collaboration with the Department of Legal Affairs tion through your bill in its new form www.aadc.ae Al Ain Distribution Company 24 25 25 experience, and to acquire new skills, Engineer Khalifa such as direct dealing with the public, and working under pressure. I used to participate in all rationalization Interviewed by Fatima Al-Ameri programs implemented by AADC.

Interviews Friends and their Effect on Interviews Khalifa Ali Rahma Al-Bolushi, date of birth 1981, Al-Ain City, performing my duties. Practicing my Life duties as Overhead Diagnosis & Control Mutual effect among friends is common, completed elementary study at Abdul Rahman Al-Dakhel, Unit head charged me the responsibility and I thank Allah that he offered me for preparing and monitory periodical opportunity to engage with people who then Anas bin Malik Intermediate School and completed his maintenance program, combining study supported me during my study, such as AADC by practice, and implemented my skills Eng. Badr Al-Thahli, Eng. Ali Al-Kaabi, & AADC secondary study at the Technical Institute of former Water & on real life course. Eng. Dalal Al-Khazraji, in addition to my Interaction & Initiative friends outside company borders, who Electricity Department before being transferred to ADEWA, encouraged me to complete my study, Publication AADC major role in participating in major Publication I consider their support a turning point events, in energy and distribution sector, after which he studied electro-electrical specialization at in my life. on both local and international levels, the High College of technology, and obtained Bachelor from organization of many rationalization programs, all these activities provided Sport & Health Al-Ghureir University in Dubai, before obtaining a Masters of precious opportunities to acquire more skills and experiences. I used to apply We are all aware to the connection BA from the Canadian University. for participation in all exhibitions between sport and health. I used to to enhance my information and practice many types of sports, such football, which I consider part of my sports program, and one of my best hobbies. I am keen to follow up local and international clubs, it is a kind of hobby that attracts may fans, and the He occupied many jobs since most common sport all over the world. appointment in AADC on 20/12/2003, graduated in Energy Grid Department at Assets Division as assistant engineer, Past & Future then to Projects Department as engineer, and not at the Electricity The first years of life are the foundation Department on the job of Overhead on which individual builds his future, and Diagnosis & Control Unit Head. supports him to achieve his aspiration and goals. It is common to return to The future is aspirations, Eng. Khalifa, we will begin this meeting your past memories to assist you to that do not stop on a certain with you in a different way, after overcome future hardships, the most border, there are deferred introduction, we will begin directly: I miss were my study friends across dreams, borderless optimism Study & Employment all my life stages, who participated in toward a bright tomorrow, shaping my current career. supported by faith in Allah My study for electric engineering has and his continuous help. strong relationship to work in electricity field, and after completing my bachelor degree, I combined administrative to technical skills, that assisted me in

26 27 To Face vast increase in loads, and for a cost of AED600 million --- 4 stations of 240

MW were constructed Projects Projects Activities & Events Activities This photo taken from Al Khaleej newspaper This photo taken from to support Al Ain Electricity Grid This photo taken from Al Ittihad newspaper AADC Uses an Accurate Device the best global practices, in addition to advanced programs to manage AADC spare parts, and tools to estimate asset AADC AADC to Inspect Meters AADC completed four new 33/11 KV stations, for a total operational life, and control operation AADC continues its efforts to develop technologies and update all systems used in connecting its capacity of 240 MW/amp, and cost of AED600 million, cost.

Publication services, water and electricity to subscribers. AADC began using one of the most advanced and according to Mohammad bin Omair Al-Shamsi, AADC Al-Maamari stated that new and Publication Publication accurate system all over the world to inspect electronic & mechanical water & electricity meters replaced stations covered 7 different General Manager. areas across the city, Al- Hili, Nema, before installation, to allow provision of errorless meters, and to rationalize energy consumption, Al Alya, Al-Ghadeer, & Al-Niyadat, in addition to Al-Ain Wildlife Park, and cut time and effort required Project included replacement of 3 old to enhance control and monitor for inspection, as new system is noting that all stations crossed actual stations by three 60 MV stations in processes, at the same time to control operation stage and were now under able to check 20 meters at the addition to some expansions to 33 KV annual maintenance cost and extend warranty period. and 11 KV boards in current stations. equipment operation age. same time. Al-Maamari highlighted AADC role Project included also construction Total number of 33/11 KV stations in support of local community and Mohammad bin Omair Al-Shamsi, AADC of 33 KV/B ground cables, and 11 km across Al Ain was 155 stations, with a provide opportunity to specialized general manager said that company is overhead lines, for more than 100 km total capacity of 4892.5 MV/amp. students from both UAE University and across different external roads across Al keen to use the most advanced systems On the other hand, Eng. Mohammad Al- High Colleges of Technology, to benefit Ain City. in water and electricity distribution, Maamari, Projects Department Manager from project different aspects, within to guarantee provision of the best Bin Omair directed attention to the at AADC said that contractual period to practical and field training programs, services to clients, in the best quality, fact that project aims to fact major complete project was 24 months under in coordination and cooperation with and distinguished manner, to fulfill increase in loads, due to accelerating the supervision and management of AADC & the concerned authorities. customers aspirations. urban development across the city, AADC projects engineers. Project was utilized also for training to cope with industrial development He assured that AADC is working Al-Maamari directed attention to the national citizens of AADC new around the city, and to accommodate through its strategic plan to enhance fact that project aims to provide the staff members, according to a well new connection applications without efficiency and excel in providing its highest protection means, in addition to coordinated program within AADC any defect. services to customer, by providing that newspaper Khaleej Al from taken photo This modern connection system, including policy, aiming to build a strong work most accurate system for water & Al Shamsi added that the project, cables, fiber optics, central control units, team of highly qualified national citizen electricity meters reading, free of any considered the largest of its type detection & measurement systems members. errors that may affect customer. most accurate reading across the world. engineer stated that the new device executed by AADC, concentrates on to allow for complete control through Project Department Manager assured System is able to perform simulation is able to check water meters in Regarding the new device, Ahmad Abdul enhancing 33 KV grid across the city, AADC main control center. that AADC owns necessary potentials to all kinds of loads charged to meter their different volumes, according to providing that project shall multiply Wahab Qandeel electric engineer in Projects Department Manager added and technologies to enable company on site, on accuracy legal of 0.01%, in customer connections, according to engineers ability to control electricity AADC, stated that system is considered that company implements the best to manage its projects in an efficient addition to its ability to explore inactive permitted quantity of water. New grid through AADC main control center. an integrated lab able to check 20 operational standards to enhance manner, to cover continuous growth and energy, and waves and frequency system is able to check any meter New ground cables were executed electricity meters at the same time, in networks capacity, and to control development on water and electricity difference of basic frequencies. before being erected. according to security & safety standards all kinds electric or electronic, in all kinds defects, through effective and studied services, and to support accelerating and to guarantee uninterrupted current, of loads, before being installed in the Hani Hamdi Al-Sayed, water meters maintenance programs, according to growth witnessed all over the UAE. due to severe climate conditions,

28 29 One Country A Wonderful Winter without Accidents Flash

By Employees Yesterday they were small communities scattering on Arabian Gulf banks, unified by Winter is known to bring family hard life and difficult conditions, all their members together as they opt to stay for longer periods around fire, to enjoy

AADC interest is how to challenge life they are forced AADC AADC family warm spirit. To be able to enjoy to live and adapt with, specially that such life and live these splendid moments, we was common across the whole region. Publication shall be able to take care to protect Publication Publication ourselves and avoid home accidents Hard life at the time featured the kinds of hardships, and to conquer the faces of our fathers and grandfathers impossible and create miracles. that may occur during this part of the by suffering and hardship, still present Miracles achieved on the land of the year. Unfortunately many accidents as a live witness to their patience and UAE was created through live ideas and tolerance. sincere translation to strong persistence occur during this season, in many cases On the second of December a new of wise and powerful leaders of this due to negligence or carless approaches, a type that switches off if it falls, or types able to fulfill page was lit in the history of this country. specially regarding security and safety security and safety measures. Avoid putting hearer close to land, declaring the creation of a new Those are people who considered curtains or highly inflammable substances that cause fire. country that changed the outlines the service of our nation one of their measures. Every year we hear in the of this part of the world through utmost wishes, rulers of the seven media about many accidents and People use heater for cooking or warming food, while children are around. This behavior exposes them to fire, loss achieved developmental and industrial Emirates, who unified their efforts and unfortunately most of the victims are revolutions, and scientific and cultural joined their aspirations to achieve the of souls and property. Others use traditional means such as achievements. goal of one unified country. children who lack sufficient experience coal or wood for heating. In such cases ventilation shall be considered, to avoid air saturation by emitted carbon dioxide Today it is a contemporary country Today we the people of the UAE shall be to consequences. which causes suffocation and death, Allah Forbid. unifying seven emirates, within proud of this unique group of leaders, forty one years it became one of the to our belonging to this country and Finally, safety against fire risks due to heating means is like any other kind of risks. Safety always could be achieved developed countries who was here for land, and we shall take care to protect We have to take care and pay attention in using heating by paying attention and taking more care, to avoid risky centuries, referring its success to the our country, sacrifice all our efforts to devices, through following instructions to guarantee an situations and follow up security and safety instructions thoughts of its founder the Late His keep its resources for us and our coming accident free season. Monitor your children and do not let called for by all concerned authorities, to inspect our Highness Shaikh Zayed bin Sultan Al generations. they around heating devices, to avoid fire and injuries, pay electric devices on regular basis, and follow up manufacturer Nahyan. more attention to protect and maintain their safety. Select instructions regarding operation and maintenance. It is here today, the United Arab suitable place to put your heaters, to avoid accidents, in a Emirates writing one of the most noble Eng. Aisha Al Kaabi place that doesn’t obstruct movement, to avoid falling on We wish you all safety, to enjoy a wonderful accident-free examples, that Emirati human is able Business Performance & Planning carpet or furniture. When selecting an electric heater, select winter season. to reach the peak, and to overcome all Division By: Nour Al-Romithi

30 31 Educational Message Regarding Water Heaters Use Close up We are pleased to meet you again through AADC - Consider erecting heater outside the Civil Defense Al ain Civil Defense Periodical Publication to take about an important issue house. - Security value shall be replaced during winter, water heaters considered among the most once every two years. risky issues in case of misuse of lack of maintenance. - Switch off power and water valve

AADC on heater gate, and discharged hot AADC AADC Water heaters accidents during winter Dear reader water, after removing heater lower are increasing due to misuse and lack of cover, and remove heating unit Take care and assure implementation correct maintenance, exposing systems assembly, and let water discharge in Publication of protection means to avoid heaters Publication Publication to explosion in all kinds of buildings, a container below heater. After that accidents, through continuous houses and public facilities. Due to this, cool water tap may be opened to maintenance through simple steps that periodical maintenance is considered an refill heater, before being connected may save your life and protect your important issue, specially that heaters to power source. family. remain idle during summer, while being Civil Defense is working on regular used extensively in winter. - Assure sufficient water is reaching One Person, Multi Duties basis to launch educational campaigns heater on regular basis, and switch Civil Defense is keen to publish regarding heaters accident, and how to power in case of any water shortage. necessary conditions and terms, protect people and property. Security man, who plays many His duties begin before all, and do not with ability to build social relations to protect houses against heaters - Periodical maintenance to assure end till all leave offices, greet staff while with others, and know how to control With cooperation objectives may be roles, traffic police who directs accidents, due to the use of heaters that security valve is working properly. leaving their offices, wishing them a reactions across the whole day. achieved. Wishing safety to all people. drivers, and regulates traffic good day. Following rationalization do not fulfill required standards. One person, many duties, this is the - Control heater temperature by passage in front of company measures, switching off life after people security person. He/she is available in Among the most important conditions regulator to less than 70 C (many leave, closes taps, and air conditioners gates and external parking. A every place, from which we shall learn regarding water heaters use is the explosions occur due to internal when not in use. In summary one man firefighter who guides staff how to fact work pressures. Ordinary job automatic temperature breaker, that pressure for high temperature that with multi tasks. switches off system if heater is left in may be controlled by thermostat.) and customers to emergency pressures we face may not be compared operation mode for a long time, while In addition to the above, and before, to what he faces, so we shall learn - Heater shall be able to fulfill exit, organizes evacuation and keeping suitable temperature in the basic security mission, to keep security how to control our feelings, whenever specifications, fixed firmly, providing guide people to emergency tank. Civil Defense orders all owners and control reaction. Security person additional duties are assigned to us, as that best qualities shall be used. to follow up necessary measures to exits, and to assembly points. who attends developed practical we know always that additional duties guarantee regular maintenance of all - Power connection in a correct way, A guide who directs customers security courses, built on simulation and are temporary while security is the heaters before winter, specially heaters by a specialized technician. to their objectives, and finally living with the nature of job, to know person with multi tasks, all the time, how to respond to different scenarios. and he performs his job in complete self in old buildings, due to major risks - Shall contain control and prevention a receptionist who greets staff satisfaction. due to regulator or thermostat defect, means, such as thermostat, and visitors, smiling always, Security is one of the few jobs that or water shortage that cause heater regulator, breaker, security valve, and wishing people a splendid combine firm military duties with social explosion. pilot lamp, and temperature humanitarian concepts, which require By: Fatima Al-Amiri measure. day. ability to joint administrative skills

This page is prepared in cooperation with Al Ain Civil Defense Department. 32 33 A Paperless Day Call from Environment Agency- Abu Dhabi (EAD) to all Public Institutions & Organizations Environment agency Environment

Pleased to meet you through to monitor quantities used before and after Paperless Day, in addition

AADC this page allocated by to quantity saved. Through these AADC information EAD will be able to measure AADC to EAD, a result of total size of paper saved during one day, cooperation between both to be translated automatically to cut in

Publication carbon dioxide one of the green gases Publication departments, to broadcast that affects climate change. education, and distribute “Initiative participated in controlling adverse effect on environment, control benefit across local society, climate change, by preserving more for which environment is top trees, considered among major natural • In 2010 Paperless Day Campaign green sources, control quantity of witnessed major successes where priority. consumed water, air & water pollution, 127,000 participants from 219 in addition to control of quantities of organization and public authority waste sent to dumping areas.” participated in Paperless Day, EAD called all public and private contributing to carbon dioxide institutions and organization to Some important facts emission decline of 4290 kg, participate on the twenty first of regarding Paperless Day compared to 2009 (153.61 kg). November 2012, in the “Paperless Day” campaign launched in Abu Dhabi five Campaign • 2011 was the most successful year, with 272,147 participants who years ago, and met notable success in • Paperless Campaign was launched enhancing awareness to the control of participated to 10 ton of carbon in 2008 when EAD decided to dioxide volume cut. paper used not on “Paperless Day” only, celebrate World Environment Day but during the whole year. Initiative in cooperation with Abu Dhabi Gas discovered how easy effective decision Liquidation Company ADGAS, under Dear Reader may be made regarding paper use, saving the logo “let us change habits, toward more time and encouraging people lesser carbon economy.” EAD launched Paperless Day to be more environmental friendly, in Campaign, considered one of the major controlling size of waste, and achieve • During 2009 campaign was environment friendly programs, that positive change in all organizations, expanded to witness participation participate in the control of the size of schools and environment. of 12 companies and departments waste, and one of the major elements in Abu Dhabi, including ADGAS, in specialized campaigns all over the EAD directed wishing parties to register GASCO, Masdar, Al Dar Properties, world. Through this page AADC wishes through its website to Paperless Day Shell, British Petroleum, Abu Dhabi to call for all of you to interact with campaign (www.paperlessday.com) Food Control Authority, Abu Dhabi EAD in Paperless Day Campaign, and to providing that site includes many Development Fund, DOT, Urban contribute to your social responsibility, important advice and recommendation Planning Council, Standard Chartered a duty on the shoulders of all individuals to control paper use. By registering total & Family Development Foundation living in this country. number of participants is estimated, (FDF)-Abu Dhabi.

This page is prepared in coordination with Abu Dhabi Environment agency 34 35 AADC Organizes a Training Courses Internal Campaign to For its Staff Regarding Currency Counterfeiting Highlight Estisharat (Consultancy) Service AADC organized a specialized training course regarding modern such as protection means to confront technologies in the inspection of currency counterfeiting, criminals , as currency counterfeit AADC launched an internal

attempts were among the major Internal campaigns Training and development Training attended by 30 customer service employees, for three days at promotion campaign inside AADC main office. sources of worry to all countries, due to company main office regarding current development in counterfeiting “ Estisharat Service”, to Expert Yunus Abdul Rahman Al Bolouki, are the dollar and euro. Participants methods, and seizure of huge quantities

AADC introduce this free service to AADC Assistant Manager at the Banking were provided an idea regarding of forged currencies using modern all staff members and clients, Operations & Payment Systems counterfeiting and its harms and risks computer means across the region. Department starting by a historical against national economy. through which company AADC concentrates on organizing such wishes to provide necessary Publication background to current forgery, its Publication He then highlighted modern tools used courses, to develop and train its human start, development, in addition to security and protection to combat currency counterfeiting, and staff considered the main real factor for internationally known currency guarantees to electricity & clear development in modern means of company success. counterfeiting practices, indicating the designing banknotes to avoid forgery, water connections in houses main currencies targeted by criminal and public facilities, to protect individual safety, to enhance consumption control efforts, and to educate subscribers to all risks related to random connections and overloading.

Training Workshop about Health & AADC delegated a group of qualified Safety Rules engineers and technicians to provide necessary technical consultancy and advice to all subscribers who wish to AADC HSE Division organized a training workshop attended by benefit from this service, after field visits 80 of company staff from different departments and sectors, to buildings and facilities to inspect to highlight security and safety measures in work environment, water and electricity connections, in all information required regarding best defects. Furthermore team may work injuries, to avoid thereof, and to within AADC annual plans to organize a group of specialized case of completed buildings, discuss connection sites, with regular contact provide suggestions regarding types of highlight implementation of security with client to provide the best possible appliances, connections and electric training courses, regarding security, safety & environment and study technical aspects, track down & safety rules in office and other work any defects in connections, that might service. switches, in a manner that provides regulations. sites. ideal chance to utilize natural lighting expose humans to risks or result in any Advice provided by “ Estisharat” Training workshop included a practical increase in consumption. sources, for more consumption control. And to enhance staff awareness use of PPE, and how to perform active service includes under-construction experiment regarding how to deal regarding security and safety means, inspection to work environment, and Educating the public is a basic buildings, where connection locations Service team explained methods and with fire and how to put off fire using and how to deal with any emergency occupational risks staff may be exposed requirement, due to which service may be proposed, in conformance to mechanism used, for all new buildings extinguishers, during which fire was cases. thereto, in addition to means of provides advice to subscribers regarding building supposed design, total number owner, regarding specifications of torched inside a metal container and protection against accidents and work best connection means, quality tools of occupants, to enable distribution electric materials, water connections, to Eng. Sameh Durra, HSE Engineer trainees were shown how to take injuries, and first aid. and appliances regarding high efficiency, of connections in a manner that fulfill technical standards to guarantee presented practical & scientific preliminary steps to use fire extinguisher, durability and low consumption cost. conform with required load, in high protection of occupants and control of information regarding occupational Films were presented regarding and how to direct extinguisher hose, to Furthermore service provides subscriber efficiency, and to prevent any future consumption. safety, detailed explanation to the occupational safety and how to avoid assure effective fire combating.

36 37 Report AADC Publication

Statistics & Figures

Figures documents by Regarding water & electricity consumption, the last months periodical performance witnessed electricity consumption of 5,219,000,000 kilowatt of electricity, reports compiled by AADC while quantity of consumed water was specialized departments 111,219,000 cubic meters. indicate that till the last During the same period AADC approved 3894 new power lines. half of 2012 (June till Regarding applications to clear end of November 2012), connections, total 1571 applications were registered, while NOC applications new 1162 subscribers were 1507. were added to electricity Last year, AADC went on to develop its services to guarantee clients services in Al Ain in addition satisfaction, accompanied by major to 955 subscribers in water technological development of offered services, in addition to new services, sector. and additional branches to provide necessary service to subscribers.