Route Strategic Plan Wessex Route Moving People, Building for the Future Version 3.75 February 2018 Wessex Route Strategic Plan Contents 1. Foreword and summary ......................................................................................................................................................................................... 3 2. Stakeholder priorities ............................................................................................................................................................................................. 9 3. Route objectives ................................................................................................................................................................................................... 15 4. Activity Prioritisation on a page ........................................................................................................................................................................... 23 5. Activities & expenditure ....................................................................................................................................................................................... 31 6. Customer focus & capacity strategy .................................................................................................................................................................... 61 7. Cost competiveness & delivery strategy .............................................................................................................................................................. 64 8. Culture strategy .................................................................................................................................................................................................... 74 rd 9. Strategy for commercial focus – 3 party contributions ..................................................................................................................................... 79 10. CP6 regulatory framework ................................................................................................................................................................................... 85 11. Sign-off ................................................................................................................................................................................................................. 87 Appendix A Joint performance activity prioritisation by lead route TOC ................................................................................................................................ 88 Appendix B Key assumptions ................................................................................................................................................................................................... 90 Appendix C Route context ....................................................................................................................................................................................................... 93 Appendix D Scenario planning ................................................................................................................................................................................................. 98 Appendix E CP6 regulatory framework – Other Single Till Income ....................................................................................................................................... 107 Appendix F Long term forecast ............................................................................................................................................................................................. 108 Appendix G Glossary of terms ............................................................................................................................................................................................... 113 Appendix H Wessex Route Freight and National Passenger Operators ................................................................................................................................ 114 Appendix I Strategic Plan and Enterprise Risk Alignment Methodology ............................................................................................................................. 120 Appendix J Scorecard Definitions ......................................................................................................................................................................................... 121 Appendix K Regulatory floor methodologies ........................................................................................................................................................................ 122 Network Rail 2 Wessex Route Strategic Plan 1. Foreword and summary This Strategic Plan is the first step on a sustained period of growth that resignalling schemes at Feltham and Farncombe to Petersfield, securing extends beyond the horizons of CP6 to deliver our vision of “trusted by much needed 3rd party funding and creating a framework for a diverse our customers to deliver a safe and reliable railway”. and adaptive organisation, agile processes and new technology in order to direct the whole energy of the business to bringing about the We have come a long way in CP5, establishing a route based structure, improvements our customers deserve. building the first deep alliance between NR and lead TOC, establishing a new route operational centre at Basingstoke, strengthening the leadership structure and delivering the most complex engineering enhancement project at Waterloo in a century. There is now much to do in CP6. First and foremost, safety is the fundamental prerequisite of how we run our business. We operate a safe railway for our passengers and continually invest in ways to reduce the risk of harm to our workforce. In CP6 we will remain committed to improving public safety, particularly in reducing risk at level crossings. Our punctuality will improve through making smarter use of information and technology to prevent more Asset Failures than ever and adopting a bold, fully devolved operating model, in partnership with South Western Railway, to recover more quickly from an incident. However, the benefits Andy Mellors, Managing Director, South Western Railway: of these initiatives are constrained by the fact that the growth in demand is overwhelming the capacity of our existing network. “We support the plan that NR Wessex has submitted and sign up to the vision and outcomes that the Wessex Route aspires to achieve in the long So here the really exciting challenge begins … we will commence the term. However, SWR are not able to sign off on the PPM targets included development and design of a complex programme of capacity within the submission due to the shortfall between these and the franchise enhancements, namely CrossRail2, Digital Railway and Clapham Junction targets set. We, at SWR, urge the ORR to take up all the options that the redevelopment for implementation in CP7 and CP8. Key to this long term Wessex Route has included within its costed options which will further outlook is that in CP6 we must prepare the infrastructure to seamlessly help to deliver the much needed performance of this essential part of the absorb the necessary service alterations, including DR enabled rail network. “ Network Rail 3 Wessex Route Strategic Plan 1.1. Summary dwell times, sub-threshold delay from crowding and tight headways. Consequently, the route struggles to recover service from incidents in key Wessex Route provides a vital economic artery into London; 80% of the areas at peak times. 234m journeys per annum are commuters who rightly expect a reliable and available seat to work, in return for a £1bn passenger revenue. Works in CP5 have lengthened platforms at Waterloo to enable a 10 car suburban service, and later in the control period we will bring the former international terminal back into service providing extra capacity and much needed performance resilience on the Windsor lines. Furthermore, there are other important journeys on the route. The freight link between Southampton and Basingstoke allows export goods to travel from the Midlands to the growing port at Southampton. Other areas such as Weymouth, Dorset and the South coast are popular destinations for recreational travel. The new franchise South Western Railway is keen to exploit these opportunities as well as growing connectivity on the South Coast. These factors combine to provide challenging access periods in which to maintain and renew heavily used ageing assets. Wessex has the shortest average access period on the UK Network. The last train leaves Waterloo at 01.05 arriving in Southampton at 02.56, and the first empty coaching stock moves start again at 04.05. A key output for CP6 must therefore be to improve the efficiency of constrained access opportunities, through further evolution of planned, preventative maintenance. Faster Safer Isolations, Standard isolations, We operate and maintain Waterloo Station, the busiest station in the UK improved planning, cyclic access and the intelligent infrastructure plan and Clapham Junction, which has 2,000 train movements a day and is the will all support this. busiest interchange station in Europe. Our Strategic Route Objectives for CP6 are shown in our ‘Vision and Much of the capacity on the network has already been exploited; in the Objectives Sunburst’ diagram.