East Sussex and Brighton & Hove

East Sussex and Brighton & Hove Care and Support Services Directory 2020/21

The essential guide to choosing and paying for care and support

In association with

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Autumn Lodge 2015.indd 1 17/08/2017 09:19 Contents

Regions covered by this Directory 4 Extra Care housing 44 Supported housing 45 Introduction 5 Shared Lives Scheme 45 Finding help and support in your area 5 Residential care homes 46 East Sussex Adult Social Care 6 Steps to consider 46 Brighton & Hove Adult Social Care Access Point 7 Care homes and care homes with nursing 47 Health and wellbeing 7 Out of area care homes 47 One You – East Sussex 7 Care homes checklist 49 Healthy Lifestyles Team – Brighton & Hove 7 Get your free health MOT 8 Support from Adult Social Care 50 Improve your wellbeing 8 Assessing your needs 50 Top tips for staying healthy and well 9 Personal budgets 51 Helping you stay independent 10 Paying for care 52 Local services 10 Financial assessment 53 Equipment and adaptations 12 Self-funding your care in a care home 53 Making life easier at home 13 Running out of money 54 Assistive technology checklist 16 State benefits 54 Reablement 17 Third party payments 54 Other kinds of support to help you remain NHS Continuing Healthcare 55 independent 17 Seeking financial advice 55 Home care agency checklist 21 Essential information 56 Home care providers 23 Inspecting and regulating care services 56 Comments, compliments or complaints about Specialist care and support services 34 your care or support service 56 Sensory impairments 34 Complaints, comments or compliments about Physical disability 35 Adult Social Care 57 Learning disability 35 Healthwatch 57 Mental health 35 Advocacy 58 Dementia care 37 Safeguarding adults 59 Residential dementia care checklist 39 The Mental Capacity Act 60 End of life care 40 Deprivation of Liberty Safeguards (DoLS) 60 Services for carers 41 How solicitors can help 61 Having a carers’ assessment 41 Registered Care Association East Sussex, Breaks from caring 41 Brighton & Hove 62 Equipment for carers 42 Respite for healthcare appointments and training 42 Useful contacts 62 Carers in East Sussex 42 National helplines 65 Carers’ support services in Brighton & Hove 43 Care home listings 67 Resource for those supporting disabled children 43 Index 94 Housing options 44

Sheltered housing 44 All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC). East Sussex County Council, Brighton & Hove City Council and To obtain extra copies of this Directory, free of Care Choices cannot be held liable for any errors or omissions. The charge, call East Sussex Health and Social Care information contained in this Directory was correct at the time of going Connect on 0345 60 80 191 or Brighton & Hove to print. The inclusion of advertisements for homes and agencies in this Directory does not act as an endorsement or recommendation by East Adult Social Care Access Point on 01273 295555. Sussex County Council, Brighton & Hove City Council or Care Choices.

Visit www.carechoices.co.uk for further assistance with your search for care 3 Regions covered by this Directory

This Directory is divided into the geographical regions indicated on this map. Listings of care homes by region start on the following pages:

Brighton & Hove 67 A264 Lewes and Seaford 73

Wealden 75 A26

Crowborough A267 A21 Eastbourne 78 A22 A275 Bexhill and Rother 83 A272 A265 A268 Hastings 89 A265 Uckﬁeld Heathﬁeld Rye A272 A21

A275

A26 A28 A22 Bale A259

A271 A27 Lewes Hailsham A259 Hastings

A23 A27 Bexhill

Hove Brighton A26 A259 Newhaven A22

Seaford A259 Seven Sisters Eastbourne

Alternative formats This Directory is available electronically at www.carechoices.co.uk. The e-book is also Recite Me compatible for those requiring information in the spoken word.

Things to do. Places to go. People to see. For people aged 50+

Centres | Befriending | Trips | Interest Groups

Brighton & Hove now has one phone number where you can speak to someone about what activities, transport, events and information are available for people aged 50+.

Discover more about what Brighton & Hove can offer you by getting in touch: 01273 322947 Ӏ [email protected] Lines open Monday to Friday, 9am to 5pm. Or for more information visit www.ageingwellbh.org

Charity Commission No. 276669, Company limited by guarantee No.1402692

4 Search for care at www.carechoices.co.uk to find support in your area Introduction

Welcome to the 2020/21 edition of the East where you can go for help and advice about what Sussex, Brighton & Hove Care and Support Services is available locally. This Directory is an important Directory. source of that information.

There are many care and support services available Care Choices produced this Directory at no cost to in East Sussex and Brighton & Hove, and there East Sussex County Council or Brighton & Hove City is plenty of help to find out what is the most Council. The two Adult Social Care departments appropriate for you. If you are finding it hard to live have helped to produce some of the information in independently, you and your family need to know this Directory. Finding help and support in your area

Finding care near you you stay supported. Visit 1space.eastsussex.gov.uk Looking for care in your area? Want to know the quality rating of providers you’re considering? Care My Life Brighton & Hove Choices, publisher of this Directory, has a website The My Life website is an easy to use, online providing comprehensive details of care providers as directory listing local Brighton & Hove and national well as essential information. organisations and services to support everyday living. Visit mylifebh.org.uk You can search by postcode, county or region for care homes, care homes with nursing and home care If you’re looking for information and advice to providers that meet your needs across the country. support you to live well, contact your local Adult Social Care department. Your search can be refined by the type of care you are looking for and the results can be sent to you by East Sussex email. They can also be saved and emailed to others. You can visit the East Sussex County Council website eastsussex.gov.uk/socialcare or contact The website includes detailed information for each the Council’s customer contact centre, Health and care provider, including the address, phone number Social Care Connect. See page 7 for details. and the service’s latest CQC inspection report and rating (see page 56), indicating the quality of care Brighton & Hove provided. You can also view an electronic version You can look on the website of this Directory on the site and have it read to mylifebh.org.uk/ If you are unable find the you by using the ‘Recite Me’ function. Visit information you need, contact the Adult Social carechoices.co.uk Care Access Point, see page 7 for details.

East Sussex 1Space East Sussex 1Space is an online directory of care, support and wellbeing services and groups available in the county offering solutions from personal care, day activities and getting odd jobs done, to local support groups and information and advice.

East Sussex 1Space helps you, your family, friends or someone you care for to find what you need to help

Visit www.carechoices.co.uk for further assistance with your search for care 5 East Sussex Adult Social Care Adult Social Care and Health is a department of East Even if you don’t have eligible social care needs, Sussex County Council that works with people aged you’ll still receive information and recommendations 18 and over who live in East Sussex. about your options and support that could help you.

East Sussex Adult Social Care aims to enable you East Sussex Adult Social Care produces a range of to live the most healthy and independent life you leaflets and factsheets. You can find them at can, for as long as you can. The department looks at eastsussex.gov.uk/socialcare or ask Health and your strengths, capabilities, wider support network Social Care Connect for copies. and community, as well as the difficulties you’re experiencing, and work with you to find solutions. Leaflets: • A guide to Adult Social Care There is a range of different ways Adult Social Care can work with people, for example: • What you will need to pay towards the cost of your care and support • through information, advice and help to access community support; • Your feedback is important to us • Do you look after someone? • helping you access short-term solutions or support to prevent you having greater difficulties in the long-term; Factsheets: Factsheets are shorter than information leaflets and • subject to eligibility, providing some equipment deal with specific topics relating to social care. Areas or minor changes to your home to help to keep that factsheets cover include: you safe and independent; and • who qualifies for our support; • if you need ongoing support, you may wish to • assessment, support planning and review; have a social care needs assessment. This is where Adult Social Care looks in more detail with • independent advocacy – someone to speak up for you at your needs and strengths, to find out if you you; have eligible needs and what sort of social care • financial assessments and paying for care; support would help. • direct payments; To confirm if you are eligible for support from • going into residential care; Adult Social Care, ‘eligibility criteria’ set by the • a brief guide to the Mental Capacity Act 2005; and government are used. To be eligible you must have care and support needs as a result of a physical • what to do if you or someone you know if being impairment and/or a mental impairment and/or an neglected or abused. illness which impacts at least two areas of your daily life and has a significant impact on your wellbeing. All information leaflets and factsheets are available in translation or an alternative format (audio, Braille, For more information, see page 50, or you can read etc.) upon request. the East Sussex Adult Social Care leaflet ‘A Guide to Adult Social Care’ or the factsheet ‘Who qualifies for Contacting East Sussex Adult Social Care our support’. You can visit eastsussex.gov.uk/socialcare to learn more about local services, community and voluntary If your social care needs assessment shows that organisations that could support you and to find out you have eligible needs, Adult Social Care will also how to get more involved in your community. You can complete a financial assessment with you, to tell you also fill in an online application for social care support, what you will need to pay. Most people pay some or apply for a blue badge, apply for a Carers’ card, all of the costs of their care. See page 52 for more register a disability, read a guide about going into or information. leaving hospital, and much more.

6 Search for care at www.carechoices.co.uk to find support in your area Alternatively, you can contact Health and Social Care Minicom via Type Talk: 18001 0345 60 80 191 Connect between 8.00am to 8.00pm, seven days a Email: [email protected] week including bank holidays. Text: 07797 878111 Write to: Health and Social Care Connect, Tel: 0345 60 80 191 (calls are charged at your St Mary’s House, 52 St Leonards Road, phone company’s local rate). Eastbourne BN21 3UU

Brighton & Hove Adult Social Care Access Point If you live in Brighton & Hove, you can find information Out-of-hours: 01273 295555 (answered by Carelink about local health and social care services at Plus). • Minicom: 01273 296205 brighton-hove.gov.uk/social-care/ Alternatively, you Email: [email protected] can contact the Adult Social Care Access Point on: Write to: Access Point, Adult Social Care, 2nd Floor, Bartholomew House, Bartholomew Square, Tel: 01273 295555 Brighton BN1 1JP Health and wellbeing

By making a few small changes to the way you live, you The free online health quiz, ‘How Are You’, can can make big changes to your health and wellbeing. help you identify where changes can be made. It This can have a beneficial impact on the wellbeing of provides personalised recommendations, tools and your family members and those you care for. There’s encouragement to help improve your health right lots of advice, information and help available across away. For more information, and to take the ‘How Are the county to help you stay healthy and well. You’ online quiz, visit nhs.uk/oneyou

One You – East Sussex We all have health behaviours that in a way that’s most likely to work for them. could be changed for the better. Whether that’s improving what we The service is open to everyone in East Sussex aged 16 eat, reducing the amount of alcohol we drink, stopping and over (12 and over for stop smoking support) who smoking or getting more active, small changes to needs help to make a positive change. these behaviours can have a big impact on our health. ‘I have never accessed a service that makes you feel One You East Sussex is an integrated health and like you are part of every decision and in control; wellbeing service offering support to East Sussex refreshing and empowering, thank you.’ – One You residents to help them change all or any of their health East Sussex service user. behaviours in one service. People signing up to the service receive a personalised health plan and tailored For more information and to get started, visit support packages to help them make positive changes oneyoueastsussex.org.uk or call 01323 404600.

Healthy Lifestyles Team – Brighton & Hove Making small changes now can improve your health Brighton & Hove who want to take steps to improve right away and increase your chances of staying their health and wellbeing by: healthy as you get older. It’s never too late to start. • stopping smoking; Brighton & Hove City Council’s Healthy Lifestyles Team provides a ‘one stop shop’ for people in • moving more and increasing physical activity; 

Visit www.carechoices.co.uk for further assistance with your search for care 7  • losing weight; ‘The service helped me to find my own individual way to make the changes I wanted. I would recommend it • eating well; and to anyone wanting to improve their health.’ – Healthy • drinking less alcohol. Lifestyles Team Brighton & Hove service user.

Talk to one of the trained advisers about the changes Tel: 01273 294589 Email: [email protected] you would like to make, and you will be supported to Facebook: facebook.com/BHhealthylife access the help that’s right for you, provided by the Twitter: twitter.com/BHhealthylife team or other services available in the city.

Get your free health MOT You may be eligible for a free NHS Health Check that to their health. Your local GP practice may be able could help you live a longer and healthier life. to offer you an NHS Health Check. Speak to your GP to find out more. If your GP surgery does not offer The NHS Health Check assesses the risks of heart NHS Health Checks, contact ‘One You East Sussex’ disease, stroke, diabetes and kidney disease. in East Sussex or the Healthy Lifestyles team in Everyone between the ages of 40 and 74 who has Brighton & Hove. See above and page 7 for contact not already been diagnosed with one of these details. conditions, will be invited (once every five years) to have a check and will be given support and advice In East Sussex, you can find out more by visiting to help them reduce or manage any identified risk eastsussex.gov.uk/healthchecks

Improve your wellbeing Wellbeing is characterised by feelings of 3. Take notice happiness, contentment, enjoyment, curiosity and Be curious. Catch sight of the beautiful. Remark engagement. Having a sense of control, purpose in on the unusual. Notice the changing seasons. life and belonging and having positive relationships Savour the moment, whether you are walking to with others are also important parts of wellbeing. work, eating lunch or talking to friends. Be aware The ‘Five Ways to Wellbeing’ are actions you can of the world around you and what you are feeling. take in your everyday life that have been shown to Reflecting on your experiences will help you promote personal wellbeing: appreciate what matters to you.

1. Connect 4. Keep learning With the people around you. With family, friends, Try something new. Rediscover an old interest. colleagues and neighbours. If you can’t meet in Sign up for that course. Take on a different person stay in touch by phone, messaging, video responsibility at work. Fix a bike. Learn to play an calls or online. Connect at home, work, school instrument or how to cook your favourite food. or in your local community. Think of these as Set a challenge you enjoy achieving. Learning new the cornerstones of your life and invest time in things will make you more confident as well as developing them. Building these connections will being fun. support and enrich you every day. 5. Give 2. Be active Do something nice for a friend, or a stranger. Go for a walk or run. Step outside. Cycle. Play Thank someone. Smile. Volunteer your time. Join a a game. Garden. Dance. Exercising makes you community group. Look out, as well as in. Seeing feel good. Most importantly, discover a physical yourself, and your happiness, as linked to the activity you enjoy and that suits your level of wider community can be incredibly rewarding and mobility and fitness. creates connections with the people around you.

8 Search for care at www.carechoices.co.uk to find support in your area Top tips for staying healthy and well Eating well There are lots of opportunities to take part in local To ensure you’re eating well: physical activity opportunities through local leisure centres or community-delivered programmes such • aim to have at least five portions of fruit and as Active Hastings, Active Rother or East Sussex vegetables every day; Health Walks, for example. In Brighton and Hove, • switch to lower-sugar cereals or those with programmes include Shape for Life, Active Forever no added sugar and avoid sugar-sweetened and Brighton and Hove Healthwalks. beverages; East Sussex • choose wholegrain varieties of pasta, rice and For more information about local physical bread and eat potatoes with their skins on when activity opportunities in East Sussex, visit you can. They contain more fibre, and can help oneyoueastsussex.org.uk or call 01323 404600. you feel full for longer; • eat a variety of protein sources, like beans, Brighton & Hove pulses, fish, eggs and meat, and aim to eat at Email [email protected] least two portions of fish a week, including at or call 01273 294589 for more information about physical activity opportunities in Brighton & Hove. least one portion of oily fish; • eat less salt – no more than 6g a day for adults; Stop smoking For free help, advice and support to give up • drink at least six to eight glasses of non-alcoholic smoking, contact your local Stop Smoking Service fluids a day; or speak to your GP. You can also contact the • reduce your saturated fat and sugar intake; and Smokefree national helpline on 0300 123 1044, or go to the NHS Smokefree website • don’t skip breakfast. nhs.uk/smokefree/ East Sussex residents can call Staying active 01323 404600 or visit oneyoueastsussex.org.uk Regular physical activity can help reduce your risk of Alcohol and drugs heart attack, stroke, high blood pressure, diabetes Drinking less alcohol reduces the longer-term risk and osteoporosis, as well as raise your mood and of serious diseases, such as liver disease and stroke, self-esteem. It can also raise levels of ‘feel good’ and could improve the condition of your skin, give hormones and reduce stress. Adults should aim you more energy and have a positive effect on to do at least 150 minutes of moderate physical sleep. Drinking less also means you’ll be less likely activity every week, you can build this up over the to develop high blood pressure and put on weight. week in short ten-minute bursts of activity. It is also For help, advice and support to reduce your alcohol important to incorporate strength exercises on two intake, contact your GP. Alternatively, visit days of the week. If you are at risk of falls, you may thinkdrinkdrugs.co.uk or contact: want to consider doing exercises to help balance and co-ordination twice a week. East Sussex STAR – East Sussex Drug and Alcohol Recovery You could: Service • take regular walks as part of your daily routine; Offers drug and alcohol treatment and recovery support to individuals and those affected by • use the stairs rather than taking the lift; someone else’s substance misuse and mental • get off the bus one stop before your destination; health issues across East Sussex. All services are free. • Tel: 0300 303 8160 • join a dance group or a jogging/walking/games Email: [email protected] club; or Web: changegrowlive.org/star-drug-alcohol- service-east-sussex/eastbourne  • do gardening, such as digging or shovelling.

Visit www.carechoices.co.uk for further assistance with your search for care 9  Brighton & Hove • emergency temporary heating. Brighton and Hove Recovery Service – Change Grow Live For more information about the service, enquire Offers support to anyone concerned about their online at warmeastsussex.org.uk/ You can also text drug or alcohol use, or for the families and carers ‘WARM’ to 81400, or call 03444 111444. supporting those struggling with substance misuse. Tel: 01273 731900 For more information about keeping warm and well Email: [email protected] in Brighton & Hove, go to brighton-hove.gov.uk/ Web: changegrowlive.org/brighton keep-warm/ If you’re worried about a relative or neighbour, you can get in touch by phone on 01273 Al-Anon Family Groups 295555 on Monday to Friday, 9.00am to 4.30pm. Worried about someone’s drinking? Help and hope If your call is an emergency after 4.30pm, it will be for families and friends of alcoholics. answered by Carelink Plus. Helpline: 0800 008 6811 (10.00am to 10.00pm). Email: [email protected] or Reading Well Books on Prescription [email protected] This is a national scheme, working with health Web: www.al-anonuk.org.uk professionals and carers to produce booklists of tried and trusted titles to support people living with mild Keep warm and well to moderate mental health conditions or dementia. Being cold at home isn’t just Booklists are available from libraries and the uncomfortable; it can be very bad for your health. recommended titles can be borrowed free of The East Sussex Warm Home Check service is charge. Visit reading-well.org.uk/books for a list of available all year round and offers advice and support recommended titles. to anyone in East Sussex who struggles to keep warm at home. If you are on a low income, and own or Libraries in East Sussex and Brighton & Hove stock privately rent your home, you may also qualify for a the recommended titles in many formats, including free home visit which includes: large print, audio and e-books. In East Sussex, further details can be found on eastsussex.gov.uk by • advice on getting help to pay for heating; searching ‘self-help books’. • an assessment of your home to identify how to keep warm; In Brighton & Hove, the titles are available for library members to download from brighton-hove.gov.uk/ • small works such as improving insulation or libraries/ Alternatively, you can call 01273 290800 repairing boilers; and or email [email protected] Helping you stay independent

Local services Adult Social Care can offer support to enable you to to pay. Most people pay some or all of the costs of stay as independent as possible in your own home. their care, see page 52 for more information. Any This could be through information and advice, daily charges will be payable from the start of the support living equipment or small adaptations to your home. being provided.

Some services provided may be free of charge, while There are different types of support to remain other types of support may require you to pay some independent, and the following are just some or all of the costs. If the service has a cost, you’ll be examples. If you have a personal budget (see page offered a financial assessment to see what you need 51) you should use it in a way that’s right for you.

10 Search for care at www.carechoices.co.uk to find support in your area Making the best of your networks to their personal choices and levels of needs into Adult Social Care will work with you to identify your social, cultural, spiritual, health, educational, support networks − friends, relatives, neighbours or voluntary and employment opportunities. Mental the wider community – and will explore all options health services aim to enable the development to meet your care and support needs. You may (or re-establishment) of valuable social networks also be able to get support from local voluntary and coping strategies to enable people to recover, and community organisations, for example, having maintain their mental health and live their life as someone come in to check you’re OK and have a independently as possible. chat, practical support with odd jobs around the house and garden or more regular support such East Sussex as shopping or bringing round a hot meal. Good There is information and support available to Neighbour Schemes, which offer this type of help people identify community-based services support, are currently developing across the county. at 1space.eastsussex.gov.uk/ For an online directory of mental health services and support, East Sussex you can visit eastsussex.gov.uk and search You can find out if there is a Good Neighbour ‘mental health directory’. You can also call Health Scheme in your local area by looking at East and Social Care Connect on 0345 60 80 191 or Sussex 1Space, visit 1space.eastsussex.gov.uk email [email protected]

Brighton & Hove Brighton & Hove Visit mylifebh.org.uk which is an easy to use To find low-cost or free, community-based online directory listing many local and national activities in Brighton & Hove, visit organisations and services, including good mylifebh.org.uk neighbour and befriending schemes in your area. Supported employment Day opportunities In addition to day opportunities, you could get A range of day activities are available for adults with support to find a job from the following services: care and support needs. They provide opportunities to socialise with others, take part in activities and do Brighton & Hove volunteer work. Where needed, they can also offer a The Supported Employment Team provides help break for carers. for people with a disability to find work and stay in work. • Tel: 01273 295961 Activities may be building-based or community- Email: [email protected] based and may be provided by Adult Social Care Web: brighton-hove.gov.uk/ or voluntary, community and independent sector supportedemployment organisations. There are also opportunities for older adults to meet with friends and peers and take part Falls Prevention in activities that encourage a healthier and more If you have concerns about falling, or have fallen independent lifestyle. recently, you should talk to your GP. They will be able to provide you with information and advice and Working age adults will have opportunities to might refer you on to local services which can help socialise, develop skills and will be offered care that to reduce your falls risk. is appropriate to their needs. East Sussex The Joint Community Rehabilitation Service can For people with mental health issues, there are offer free assessments and support to reduce opportunities designed to link with the individual’s the risk of falling if you meet certain criteria. You local area as well as safe and supportive ‘drop-in can be referred to the service by any healthcare centres’. Mental health provision promotes the professional, including your GP, social worker or same common goal desired by Adult Social Care for district nurse.  clients of all needs: to support people according

Visit www.carechoices.co.uk for further assistance with your search for care 11  Brighton & Hove Osteoporosis and Falls Prevention Service There is a wide range of physical activity For adults living locally who are at risk of falls. practitioners and groups that can help with balance If you wish to discuss whether a referral is and strength. Examples include Zumba, health appropriate, please contact the service. walks, Pilates, yoga and chair-based exercise. Tel: 01273 265574 To find out more, look at the ‘activity finder’ on Email: [email protected] brighton-hove.gov.uk/sportsdevelopment

Ageing Well This organisation can signpost you to local services for improving your strength and balance. Tel: 01273 322947 • Text: 07770 061072 Email: [email protected]

Equipment and adaptations Adult Social Care will work with you to look at ways according to need. You can apply whether you are to help you stay independent. As part of this it will the owner of the property or a tenant. However, you consider whether there is any daily living equipment may have to pay a contribution towards the cost. that might help you, or adaptations that could be made to your home. Adult Social Care will advise you, see contact details below. You could contact your local Age UK, If you live in East Sussex, you may like to find out if listed on pages 62 and 63. For information about there is an occupational therapy clinic near you. equipment for carers, see page 42. The clinics will enable you to speak to a member of the occupational therapy service, who in turn For more information about the DFG and how to will help you to identify equipment and small apply, visit gov.uk/disabled-facilities-grants adaptations that could help. The service may also be able to provide this equipment in some East Sussex Health and Social Care Connect circumstances. The clinics can also support you to Tel: 0345 60 80 191 access a carers’ assessment. Please contact Health Email: [email protected] and Social Care Connect to find out more. Web: eastsussex.gov.uk/socialcare

In Brighton & Hove, Access Point can offer you Brighton & Hove Access Point free information and advice about equipment and Tel: 01273 295555 will also offer you an assessment if appropriate. Email: [email protected] However, if you want to buy your own equipment, Web: brighton-hove.gov.uk/adaptations or pay for an occupational therapist to assess you in your home, visit the Safe and Well website at If you need major adaptations to your home, an safeandwell.co.uk/brighton-hove or phone occupational therapist might arrange a home 01273 894359. visit to assess what adaptations are needed and to discuss the options for meeting your needs Adapting your home with you. If you, or someone living in your property, have a disability, you may benefit from an adaptation All applications for grant assistance are dealt with to your home, such as a stairlift or level-access by the Housing Adaptations Service. The Council shower. Depending on your needs, you may be has to be satisfied that the proposed adaptations able to receive a Disabled Facilities Grant (DFG) to are all necessary and appropriate, reasonable and help with the cost of your adaptations. A DFG is a practicable and must be satisfied about the overall means-tested grant administered by local Councils feasibility of the work if it is to give a DFG.

12 Search for care at www.carechoices.co.uk to find support in your area Making life easier at home If you’re having difficulties with everyday tasks at home, these simple solutions could make life easier and keep you independent. These are a starting point; other solutions are available which might better suit your needs.

Finding it difficult to get in and out of chairs? Try Do you forget to take your tablets? Try making putting a piece of hard board under the seat base. a note of when you’ve taken them, or buy Alternatively, buy chair raisers, a higher chair or an an automatic pill dispenser or pill box. If you electric riser chair. Also try taking regular gentle struggle to open your medicine, you can ask your exercise. pharmacist for advice on alternative packaging that could make it easier for you. If you can’t reach your windows, could you move furniture out of the way? Ask someone to help if Can you reach everything in your cupboards? If you need to move heavy furniture. There are also not, try a handi-reacher or rearrange your kitchen tools for opening and closing windows. so the things you use most are within easy reach.

Struggling to keep warm/cool? Consider a fan If you are having problems with preparing food, or heater. Is your house insulated? Are there any consider buying ready-chopped options or try a draughts? You may also be eligible for the winter chopping board with spikes. There are also long- fuel payment from the Government. Visit handled pans, teapot tippers and lid grippers that gov.uk/winter-fuel-payment could help. Palm-held vegetable peelers or a food processor might be a solution and meal delivery If you have trouble using light switches, think services are also available. about replacing your switches for ones that are easier to use. Consider handi-plugs or light switch Is eating and drinking becoming difficult? Large toggles, or there’s even technology available handled cutlery could help, or non-slip mats for so that you can turn your lights on and off using the table. Lightweight cups and mugs with two speech. handles could also be a solution.

Use subtitles if you can’t hear the TV, or buy Using taps can be made easier by fitting tap wireless headphones. Do you need a hearing aid? turners. You could also consider changing to lever- Request an assessment from your council. style taps which might be easier for you to use.

Handled plug Chair raisers Chopping board Level indicator Teapot tipper

Visit www.carechoices.co.uk for further assistance with your search for care 13 More information on staying independent and ideas to help you live at home can be found online at www.carechoices.co.uk/helping-you-to-stay-independent/ There is also information on making larger adaptations to your home. Alternatively, contact your local Council.

If moving whilst in bed is a problem, have you If it’s hard to hold your toothbrush, try a thought about using an over-bed pole? You might toothbrush gripper. You might also benefit from also want to buy a pillow raiser or change your having an electric toothbrush or sitting on a stool bedding so it’s lighter. while brushing your teeth.

Is it becoming difficult to get dressed? If so, You might like to buy a raised toilet seat, or a seat specially adapted clothing is available, or you with a built in support frame if it’s hard to use your could buy a long-handled shoe horn, a dressing toilet. Flush lever extensions are also available. stick or a button hook. If you are having a lot of difficulty, consider home support, see page 19. Has it become more difficult to wash? Items are available, like long-handled sponges and flannel Clocks are available with large numbers or lights straps. You could also consider a slip resistant if you can’t read the time in bed. You can also buy bath mat, grab rails, a half step to help you get in clocks that speak the time. and out of the bath or a bath or shower seat. Tap turners can also be used in the bathroom. If you are finding it harder to read in bed, consider an e-reader that allows you to change the font size. Some also have integrated lights. East Sussex Look for bedside lamps with a step-on or button Tel: 0345 60 80 191 switch if yours are difficult to use. Email: [email protected] Web: 1space.eastsussex.gov.uk or Do you struggle to get in and out of bed? eastsussex.gov.uk/socialcare You could learn new ways of moving around, purchase a leg lifter or a hoist or install grab rails Brighton & Hove • Tel: 01273 295555 for support. Seek advice about these options. Email: [email protected] If the bed is the issue, you could buy an electric Web: safeandwell.co.uk/brighton-hove or adjustable bed or raise the bed to the right height. brighton-hove.gov.uk/social-care

Grab handles Bed table Hand rail Hand trolley Tap turners

14 Search for care at www.carechoices.co.uk to find support in your area Telecare Brighton & Hove Telecare is the name given to technology which can CareLink Plus help you to live safely and independently and remain CareLink Plus is Brighton & Hove City Council’s at home for longer. The system uses a pendant, Telecare alarm service. The service’s Brighton- alarm button or cord which you can activate to speak based control centre is staffed 24 hours a day, to someone when you need help. When you need to, every day of the year. you can use your Telecare device and the system will Tel: 0300 123 3301 • Text: 07908 823134 connect you to a 24-hour monitoring centre. Email: [email protected] Web: brighton-hove.gov.uk/carelinkplus An officer at the monitoring centre will then assess your situation and arrange the help you need. The There are also a number of independent providers officer might contact a carer, family member or who offer Telecare which you can buy yourself. your GP, or an ambulance in an emergency situation. Providers of Telecare services can be found by using Alternatively, the alerts can be directed to your the Telecare Services Association, visit carer, a family member, friend or neighbour (instead tsa-voice.org.uk of the monitoring centre) if they have agreed to receive the alerts. Some providers are specific to East Sussex and Brighton & Hove, others are national organisations A range of additional sensors may also be available who also operate in this area. to help manage risks in your home. Environmental sensors can detect problems such as smoke, carbon monoxide or gas leaks, flooding, dangerous temperatures or when you might have had a fall. These sensors will automatically make an alarm call when they detect an issue.

Telecare can increase your confidence and security, knowing that you have a support system in place day and night. Telecare equipment can also support carers in their caring role and can help improve carers’ wellbeing and reduce anxiety, allowing peace Tell us what of mind and a break from their caring role. The equipment is simple to use and is tailored to meet your circumstances. To find out more about the you think range of Telecare equipment and services available, or to arrange a home assessment, contact your local What have you provider. found useful? East Sussex What could we Welbeing do better? Welbeing provides Telecare across East Sussex. You can contact the service directly at welbeing.org.uk or by calling 01323 644422. Share your Alternatively, Telecare may be provided as part feedback of your support package if you are assessed by Take our five Adult Social Care and have eligible needs. You can minute survey contact Health and Social Care Connect if you would like a social care assessment. www.carechoices.co.uk/reader-survey Tel: 0345 60 80 191 Email: [email protected] Web: eastsussex.gov.uk/socialcare

Visit www.carechoices.co.uk for further assistance with your search for care 15 Assistive technology checklist © 2020 Care Choices Ltd We suggest you consider the following questions before buying any assistive technology. If you are in any doubt about what technology might help meet your needs, you can contact your council or visit asksara.dlf.org.uk

You can download and print this checklist at carechoices.co.uk/checklists

Suitability Will it need to be installed by a professional? Does the equipment support your specific Can the retailer provide you with training in needs? using the equipment?

Are you willing to use it? Reliability Will it fit into your everyday life and routine? Will it work if you have pets or live with other Have you tried a demo of the equipment? people, e.g. could someone else set off a sensor Do you understand what the equipment is for? alarm by accident?

Do you need to take it with you when you Have you read reviews of the particular piece leave the house? Is it transportable? of equipment you are looking at? Consider these before making your purchase. Does the equipment have any limitations that would make it unsuitable for you? Can you speak to someone who already uses it?

Will it work alongside any assistive technology Does it require batteries? Find out how often you already have? they will need changing and whether the equipment will remind you to do this. Usability Is it durable? If you might drop it, is it likely Is a simpler piece of equipment available, to break? e.g. a pill case rather than an automated pill dispenser? Cost Does the equipment need a plug socket, and will its wire cause a trip hazard? Do you know how much it costs?

Is it easy to use? Can you read/hear it clearly Will you need to pay a monthly charge? and are any buttons big enough for you? Are there alternative solutions that might Are you able to use it? Are there any aspects be free? you don’t understand? Is there a cost associated with servicing the Is it portable? equipment?

Notes

16 Search for care at www.carechoices.co.uk to find support in your area Reablement Reablement is a short-term service that helps you get pay will be determined by a financial assessment. See back daily living skills that you may have lost because page 52 for details. of an accident, illness or disability. For example, support after you’ve come out of hospital. East Sussex The Joint Community Rehabilitation Service (JCR) You may be offered a period of reablement, can offer reablement and rehabilitation support depending on your needs. Reablement is provided by if you meet certain criteria. Referrals are made via a number of different professionals, who work with your health professional or Health and Social Care you to help you get back your confidence and daily Connect, which can be contacted by: living skills. This could include looking at alternative Tel: 0345 60 80 191 ways of managing everyday tasks. The team will also Email: [email protected] help you set goals and monitor your progress. Web: eastsussex.gov.uk/socialcare

The support you receive can be in your own home Brighton & Hove or, if necessary, in another residential setting. The There are two residential care homes specialising team aim to be flexible in order to meet your needs. in rehabilitation, and it can also be provided in Whatever the setting, reablement is always time your own home. Nurses, physiotherapists and limited. It’s normally between two and three weeks, occupational therapists will work with you to help but occasionally longer, depending on your needs you become medically fitter and regain physical and progress. mobility and strength. Usually people are referred to rehabilitation after a stay in hospital or after a You will not be charged for the agreed period of long-term illness. Referrals will be made via your reablement, but you may be charged for any care and health professional. support you need after this. What you will need to

Other kinds of support to help you remain independent Support with Confidence • handyperson, home maintenance and gardening East Sussex services; Support with Confidence is East Sussex County • pet services; Council’s Adult Social Care accreditation scheme run in partnership with Trading Standards. It can help • therapeutic support; you find a wide range of care and support services • community services; and that you can trust, from people and organisations • transport providers. that have been checked and approved in terms of quality, safety and staff training. As well as checking on quality standards, the application process includes appropriate In East Sussex, accredited members of the scheme background checks, taking up references, attending include: an interview, training and making sure the provider • personal assistants; is complying with the law. If approved, the provider’s details will appear in the online Support with • registered home care providers; Confidence directory. • legal advice services; To find a service, visit eastsussex.gov.uk/ • day services; supportwithconfidence or phone the Support • cleaning services; With Confidence team on 01323 463440. • meal preparation services; Brighton & Hove • suppliers of home adaptations and equipment; Brighton & Hove Council can help you to find 

Visit www.carechoices.co.uk for further assistance with your search for care 17 There are care homes. And then there is your home...

...with the best spot for breakfast, your favourite cup for tea and the comfort of your well loved chair.

Let Abicare help you stay at home, with a fully trained live-in carer to help you prepare your breakfast, carry your cup of tea or help you into your comfortable chair.

Call us today to create your bespoke live-in care package. 24-hour help with daily tasks and specialist care. 0330 128 9094 | [email protected] www.abicare.co.uk

Helping Hands Caring since 1989

Do you need a helping hand? www.mylifebh.org.uk My Life is an easy-to-use, online directory listing local Brighton & Hove and national organisations and With care visits available from 30 minutes all the way up services to support everyday living to full-time live-in care, we provide personalised home Your first point of contact for finding the help and support you need to live well care packages to support you in East Sussex. health conditions social care health services With over 30 years’ experience, we’ll support you with anything you need to live independently in the home healthy living, families, children & carers you know and love, including: social & young people leisure ✓ Personal care ✓ Getting out and about support groups & housing financial advice & ✓ Housekeeping ✓ Short-term care charities benefits

volunteering, transport crisis support Looking for care? 0808 274 2935 training & work For more information www.helpinghands.co.uk

18 Search for care at www.carechoices.co.uk to find support in your area  a personal assistant through the Support with Sussex 1Space, visit 1space.eastsussex.gov.uk/ Confidence register of approved personal assistants. You can also contact Health and Social Care Connect for more information, see page 7. A personal assistant who has completed Support with Confidence training will have undergone Brighton & Hove various checks and completed the necessary courses If you would like information on the home care required to receive the accreditation. These include: agencies who provide support on behalf of the Council, contact the Adult Social Care Access Point • enhanced Disclosure and Barring Service check; at [email protected] or • Trading Standards checks; 01273 295555. • two reference checks; Listings of all registered home care providers in East • ‘Being a Great Personal Assistant’, a course Sussex and Brighton & Hove start on page 23. delivered by Halifax Homecare; and • training modules that all care workers undertake Housing-related support before they start working, delivered by Halifax Care. Adult Social Care works with District and Borough Councils, health services and voluntary and For a list of individual personal assistants, rates of community organisations to provide a range of hourly pay and availability, visit brighton-hove.gov. housing-related support. Housing-related support uk/supportwithconfidence (previously known as The Supporting People Programme) helps to prevent homelessness and For more information, contact the Support with supports people moving from homelessness and Confidence team: Tel: 01273 292494 • Email: rough sleeping to independent living. It provides [email protected] floating support to resolve housing-related issues, and Supported Accommodation to develop the skills Support in your own home needed to manage a tenancy. You may be finding it difficult to manage at home and feel you need more long-term support. You might Services are provided to people aged 16 and over want help with personal care, such as washing and who are homeless or at risk of homelessness with dressing or with practical tasks, such as shopping, a range of needs, including mental health, young cooking, laundry, cleaning and home maintenance. mums, young people and women and children who are fleeing domestic violence. To help to support you, you could use a personal assistant (PA). You will either need to employ a PA In East Sussex, floating support services can be yourself or the PA may be able to provide support on a accessed via Health and Social Care Connect, self-employed basis. There is more information about Children’s Services or your local Borough and employing a PA on page 52, including organisations District Councils. Supported Accommodation can be that can help you. PAs do not need to be registered accessed via Children’s Services or your local Borough and checked by the Care Quality Commission. and District Councils.

Alternatively, you could use an independent home East Sussex care provider delivering regulated services such For more information, contact East Sussex Health as personal care. These organisations should and Social Care Connect: Tel: 0345 60 80 191 be registered and checked by the Care Quality Email: [email protected] Commission (see page 56). Web: eastsussex.gov.uk/socialcare

East Sussex • East Sussex County Council works Brighton & Hove with certain home care providers (providers For more information, contact the Brighton & Hove contracted with the Council are regularly reviewed Access Point: Tel: 01273 295555 and supported to meet the Council’s criteria for Email: [email protected] quality of service). These can be found on East Web: brighton-hove.gov.uk/social-care

Visit www.carechoices.co.uk for further assistance with your search for care 19 When a care home’s not on your ‘to-do’ list

“Moving into a care home”. and drinking, housework, your What were your first thoughts care worker is there to help you. on reading those words? WHAT OUR CLIENTS HAVE TO Resignation, dread, the worry Agincare is experienced in SAY ABOUT OUR SERVICE that it would mean having to supporting people with sell your home? dementia, MS, Parkinsons and cerebral palsy, and providing Chances are you want to live well reassuring and sensitive palliative in your own home for as long as and end-of-life care. 97% possible – research shows that My care worker supports nearly three quarters of us feel CARING FOR SOMEONE me in a way we’ve agreed – that way. WITH DEMENTIA But what if illness, dementia Agincare’s live-in care workers or Parkinson’s means living life use familiar possessions and your way isn’t easy? Perhaps a daily routines to stimulate 98% care home might be a good conversations and memories, I’m treated with helping to stem the progress of idea after all? politeness and respect dementia and memory loss. – THERE IS ANOTHER WAY, REGULATED AND AND IT’S CALLED LIVE-IN CARE MANAGED CARE It’s an affordable alternative to Agincare’s live-in care service is 95% moving into a care home. A care I feel comfortable and safe worker comes to live with you. special because they fully manage it. Other live-in care services with my care worker And as you are still living there – your home’s value isn’t taken into offer less protection and fewer account as an asset. guarantees for the same price. Agincare employs and pays the A PERSONAL APPROACH TO care staff, which means they 97% ARRANGING LIVE-IN CARE. have a duty of care. For example, The service has helped Having someone coming to live in if your care worker is ill, it’s improve my quality of life your house can be a big step. Agincare’s job to find someone – That’s why Agincare takes so much to replace them. care matching client and live-in care worker- a process carried out Agincare is fully regulated by the by people, not a computer. Care Quality Commission, giving 97% you a higher level of protection Overall I’m satisfied with Agincare looks for hardworking and peace of mind. And they’re the service from Agincare people with a special blend of always at the end of a phone – compassion, reliability and a great should you need support. sense of humour. All the care staff are English- speaking and HELPING YOU BACK enhanced DBS (police) checked. ON YOUR FEET 93% If you’re worried about recovering Would you recommend CARE TAILORED TO YOU at home after illness, a hospital a friend to us if they stay or fall, live-in care can give needed care?

It can be companionship so you Survey Data from 2020 Client Satisfaction don’t feel lonely. If you need you intensive support to regain – support with medication, eating your independence and skills.

Find out how live-in care can help you. Call Agincare on 0808 163 5101 agincare.com/live-in-care 20 Search for care at www.carechoices.co.uk to find support in your area Home care agency checklist © 2020 Care Choices Ltd

Agency 1 Fees per week Quality rating*

Agency 2 £ £ Agency 3 £

We suggest that you have paper with you when speaking with home care agencies so you can make notes. You can download and print this checklist at carechoices.co.uk/checklists

About the agency Accommodating your needs How long has the agency been Can the agency accommodate your operating? needs if they increase? Ask about the process for this. How long are staff allocated per visit? Does the agency have a training Can you contact the agency in an scheme in place? emergency or outside office hours? Are all staff trained to a certain level? Does the agency have experience with your specific needs? Are staff able to help with administering medication if required? Staff Is there a way for staff to communicate with each other about the support they Are you likely to be visited by different provide when they visit you? How? staff each day? Are all staff checked with the Regulation Disclosure and Barring Service? Will your support plan be reviewed at Will you be notified in advance if your regular intervals? care worker is on holiday or sick? Can you see the agency’s contract terms? Are staff matched to you specifically, based on your needs and preferences? Can you lodge a complaint easily? Can you meet your care worker(s) Are complaints dealt with quickly? before they start? Can you see a copy of the agency’s Does the agency have both male and CQC registration certificate and female staff? quality rating?

Notes

*See page 56.

Visit www.carechoices.co.uk for further assistance with your search for care 21 We’re here to help

Age UK Brighton & Hove ...supports older people to love living later life. Services include:

• Help at Home & Nail Cutting – help with domestic cleaning, shopping and chores, plus a professional nail cutting service. • Fun & Friendship – activities at our Brighton centre and in the community. • Dementia Services – for people living with dementia and their carers. • 0800 019 1310 – our free Information & Advice line provides a wealth of information on a variety of topics. • Crisis Care – a free short-term emergency support service which is available for a maximum of 14 days To find out more please call us on 01273 720 603 or visit our website at the address below www.ageuk.org.uk/brightonandhove [email protected] @aukwsbh @aukwsbh

Search for care in your area

www.carechoices.co.uk • Find care providers quickly and easily • Search by location and care need With so many providers to choose from, • Information on care quality where do you start? • Links to inspection reports • Additional information, photos and web links • Brochure requests

22 Search for care at www.carechoices.co.uk to find support in your area Home care providers

Brighton & Hove registered home care providers Advertisers are highlighted

Age UK Brighton & Hove Better Healthcare Services (Brighton) Brighton Advert page 22 Brighton Tel: 01273 720603 OP Tel: 01273 203999 OP D PD LDA MH SI YA AD

Agincare UK Brighton Bluebird Care (Brighton & Hove) Brighton Advert page 20 Hove Tel: 01273 327565 OP YA Tel: 01273 022055 OP D YA

Alina Homecare Brighton and Hove Home Care Brighton (Brighton & Hove City Council) Tel: 01273 390748 OP D PD LDA MH SI YA AD Brighton Tel: 01273 295950 OP D PD MH SI YA AD Allied Health-Services Brighton & Hove Brighton Brunswick Healthcare Tel: 01273 770202 OP D PD LDA MH SI Hove Tel: 01273 728888 OP D PD LDA MH SI YA Alpha May Care First Brighton Care Outlook (Brighton and Hove) Tel: 01273 044016 OP D PD LDA MH SI YA Portslade Tel: 01273 413511 OP D PD MH SI YA AD Alpha May Domiciliary Care Brighton Care4You Homecare Services Tel: 01273 044016 OP D PD LDA MH SI YA Brighton Tel: 01273 916233 OP PD Ambito Community Services Brighton Brighton Certain Care Ltd Tel: 01273 695675 OP PD LDA SI YA Hove Tel: 01273 276537 OP D PD LDA MH SI YA AD Apex Prime Care – Brighton Brighton Advert page 22 Cheriton Homecare Ltd Tel: 01273 019185 OP D PD MH SI YA Brighton Tel: 01273 273277 OP D PD SI YA Areli Care Ltd Hove Coastal Homecare (Hove) Ltd Tel: 01273 419392 OP D PD LDA MH SI YA AD Hove Tel: 01273 410471 OP D PD MH SI YA At Home Hove Compass Homecare Tel: 01273 894070 OP D PD LDA MH SI YA Hove Tel: 01273 034400 OP D PD LDA MH SI YA Barnardo’s Brighton & Hove Link Plus Home Support Service Dyke Road Community Support Services Hove Hove Tel: 01273 295179 PD LDA SI Tel: 01372 364000 OP PD LDA YA

Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs

Visit www.carechoices.co.uk for further assistance with your search for care 23 Call us for a friendly chat to see what we can do together: Making life better and brighter, one day at a time. 01273 829 943

Caring Companionship that makes the world of difference at home.

Whether you’re in need of home care for yourself, a relative, or someone you’re currently caring for, we’re here to help.

We are Martlets Care, and since 2007 we’ve been providing exceptional home care for adults with a broad range of care needs, in Brighton, Hove and the surrounding areas, who need support to live happily in the comfort of their own home. Our care packages are tailored to suit individual needs for personal care, companionship and help with daily living. Plus Martlets Care agency is run as a social enterprise and all our profits go to help others at Martlets Hospice. To find out more - see our website or call us for an informal chat to discuss your home care needs on 01273 829943. MarletsCare.co.uk Providing Quality Home Care in and around Brighton & Hove

CareChoices2019.indd 1 27/06/2019 13:39:20 Brighton & Hove registered home care providers continued Advertisers are highlighted

East Sussex, Brighton & Maria’s Homecare Companions Ltd Hove Crossroads Care Brighton Brighton Tel: 01273 582333 OP D PD MH SI YA Tel: 01273 234021 D PD LDA MH SI Martlets Care, The Point Embark Head Office Hove Advert page 24 Hove Tel: 01273 829943 OP D PD SI YA Tel: 0843 289 3378 PD LDA SI YA Mears Care Brighton and Hove FERN Brighton Hove Tel: 0870 607 1400 OP D PD LDA MH SI YA Tel: 01273 916357 OP D PD MH SI YA AD Mencap – West Sussex Domiciliary Care Frances Taylor Foundation Brighton Homecare Services Tel: 01273 234759 LDA YA Brighton Tel: 01273 414161 LDA MyLife (East Sussex) Brighton Hallifax Care Ltd Tel: 01273 207111 OP D PD LDA MH SI YA AD Brighton Tel: 01273 542200 OP D PD LDA MH SI YA Patching Lodge Extra Care Scheme Brighton Hanover Care Ltd Tel: 0870 607 1400 OP D PD LDA MH SI YA Hove Tel: 01273 723090 OP D PD LDA MH SI YA AD People Care Agency Ltd Hove Helping Hands Brighton & Hove Tel: 01293 665411 OP D PD LDA MH SI YA AD Hove Advert page 18 Tel: 0808 274 2935 OP D PD LDA MH SI YA Phoenix Bespoke Support Brighton Home Instead Senior Care Tel: 01273 413672 D PD LDA MH YA – Brighton, Hove and Shoreham Office Brighton Advert page 30 Private Care Company, The Tel: 01273 284090 OP D PD MH SI YA Hove Tel: 01273 774951 OP D LDA YA Ideal Complex Care Ltd Brighton Rock Street, 19a Tel: 01273 500774 OP D PD LDA SI YA Brighton Tel: 01273 628701 OP D PD LDA MH SI YA AD Interserve Healthcare – South Coast Seagulls Home Care Ltd Hove Brighton Tel: 01273 220660 OP D PD LDA MH SI YA AD Tel: 01273 390308 OP D PD LDA MH SI YA

Live-In Comfort Spinc Hove Advert page 26 Brighton Tel: 0800 075 3420 OP D PD LDA SI Tel: 01273 693650 D PD LDA MH SI YA AD

Visit www.carechoices.co.uk for further assistance with your search for care 25 Care and Support in your own home LIVE-IN COMFORT APC Care is a home care provider, dedicated to delivering the highest standards of professional APC Care Ltd PROVIDING THE FINEST CARE IN THE domiciliary care and support to those who choose to COMFORT OF YOUR OWN HOME continue living in their own home. ✓ We provide a service based on reliability, flexibility and continuity So what next? ✓ We are regulated by the Care Quality Commission We would be pleased to assist you, so do please call ✓ Flexible experienced care staff providing a high standard of in and see us for an informal chat. Alternatively phone care to suit individual needs us and speak with our friendly office team for a little more information about how we can support you. Freephone: 0800 075 3420 www.live-incomfort.co.uk Curtis House, 34 Third Avenue, Hove, East Sussex BN3 2PD

Personal, professional care Your safety and security and support in your own home The thought of someone new in your home is difficult to imagine and we understand if our Customers 3 Support with all aspects of 3 General companionship personal care may feel nervous. Safety is the most important 3 Full-time care; overnight support or a live-in personal consideration for APC Care and we take our 3 Support with daily routine; assistant responsibility very seriously. domestic support, help with pets or running errands 3 Respite care We operate a meticulous recruitment procedure t: 01323 849019 which allows us to carefully vet, thoroughly assess Westend (former Doctors surgery), e: [email protected] and fully train our Care and support workers to Herstmonceux, w: www.apc-wealden.co.uk BN27 4NN the highest standard. The training they complete is focused towards maintaining and protecting your safety and dignity in all aspects of your support.

You can be assured that respecting your dignity, APC Care Ltd confidentiality and freedom of choice is as important to us as it is to you. • Birth to adulthood

Funding • Real life blogs There are a number of ways to fund the services you • Directory receive which we are happy to discuss with you and t: 01323 849019 e: [email protected] guide you in the right direction. w: www.apc-wealden.co.uk Personal, professional care • Ask the experts APC Care Limited, Westend (former Doctors surgery), Herstmonceux, East Sussex, BN27 4NN. and support in your own home • Monthly columnist

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26 Search for care at www.carechoices.co.uk to find support in your area Brighton & Hove registered home care providers continued Advertisers are highlighted

Sussex Care Services Viva Homecare Ltd Brighton Brighton Tel: 01273 225018 MH YA AD Tel: 01273 443548 OP MH YA AD

Sussex Empowered Living Ltd White Heart Care Services Brighton Hove Tel: 07804 730770 PD LDA MH YA Tel: 07403 848424 OP D PD LDA MH SI YA AD

East Sussex registered home care providers

A Plus Care Ltd ASLS (Avens Ltd) Bexhill-on-Sea Crowborough Tel: 01424 850205 OP D PD SI YA Tel: 01892 669520 OP PD LDA YA

Adelfi Homecare Avenida Lodge Bexhill-on-Sea Eastbourne Tel: 01424 863304 OP D PD LDA MH SI YA Tel: 01903 843000 LDA

Affinity Trust – Domiciliary Care Agency Bevern Home Care – East Sussex Lewes St Leonards-on-Sea Tel: 01273 400752 LDA Tel: 01424 853390 PD LDA SI Bluebird Care Agincare UK Eastbourne (Eastbourne and Wealden) Eastbourne Advert page 20 Eastbourne Tel: 01323 638042 OP D PD LDA MH SI YA AD Tel: 01323 727903 OP D PD SI YA

APC Care Ltd Bluebird Care (Lewes) Hailsham Advert page 26 Newhaven Tel: 01323 849019 OP D YA Tel: 01273 022055 OP D PD SI YA

Apex Prime Care – Hailsham Bluebird Care (Rother & Hastings) Hailsham Advert page 22 Rye Tel: 01323 407010 OP D PD MH SI YA Tel: 01797 225797 OP D PD SI YA

Apex Prime Care – Hastings Brain Injury Services Ltd St Leonards-on-Sea Advert page 22 Battle Tel: 01424 535001 OP D PD MH SI YA Tel: 01424 777928 OP D PD LDA MH SI YA AD

Apex Prime Care – Newhaven Browns Home Care Newhaven Advert page 22 St. Leonards-on-sea Tel: 01323 407050 OP D PD MH SI YA Tel: 01424 869268 OP D PD MH SI YA

AQS Homecare Sussex Candlelight Homecare Service Ltd (East Sussex) Eastbourne Uckfield Tel: 01323 727027 OP D PD LDA MH SI YA AD Tel: 01825 765008 OP D PD LDA MH SI YA AD

Visit www.carechoices.co.uk for further assistance with your search for care 27 www.carechoices.co.uk

Search for care in your area

• Find care providers quickly With so many providers and easily • Search by location and to choose from, care need where do you start? • Information on care quality • Links to inspection reports • Additional information, photos and web links • Brochure requests East Sussex registered home care providers continued

Care 24/7 Healthcare Ltd Coast Home Care Eastbourne St Leonards-on-Sea Tel: 01323 370232 OP D PD LDA MH SI YA Tel: 01424 213433 OP D PD MH SI YA

Care at Home Services (South East) Ltd Country Carers Ltd Bexhill-on-Sea Rye Tel: 01424 848088 OP D PD MH SI YA AD Tel: 01797 223329 OP D PD MH SI YA AD Eastbourne County Medicare Tel: 01323 431314 OP D PD MH SI YA Heathfield Hastings Tel: 01435 866044 OP D PD SI YA Tel: 01424 202400 OP D PD MH SI YA AD Sussex Weald Destiny Care Support Tel: 01825 767857 OP D PD LDA MH SI YA Battle Tel: 01424 830754 PD LDA MH YA Care Remedies Ltd Polegate Diamond Care Tel: 01323 301152 OP D PD LDA MH SI YA AD Polegate Tel: 01323 489100 OP D PD MH SI YA Care To You Healthcare Ltd Bexhill-on-Sea Diversity Care Solutions Ltd Tel: 01424 810253 OP D PD LDA SI YA Battle Tel: 01424 774086 OP PD SI YA CarePlus 24 Eastbourne Downlands Court Tel: 01323 500204 OP D PD Peacehaven Tel: 01273 063779 OP D PD LDA MH SI YA AD Carewatch (Bentley Grange) Hailsham East Sussex Dom Care Agency Tel: 01323 406189 OP D PD LDA MH SI YA AD St Leonards-on-Sea Tel: 07852 166628 LDA Carewatch (Cranbrook Court) Eniola Care Ltd Eastbourne Lewes Tel: 01323 406191 OP PD LDA MH SI YA AD Tel: 01273 974150 OP D PD SI YA AD

Caring 4 All Everycare Hailsham Eastbourne Tel: 01323 440667 OP Tel: 01323 430762 OP D PD SI YA

Carrianne Care Everycare Hastings Hastings St Leonards-on-Sea Tel: 01424 205432 OP D PD MH SI YA Tel: 01424 868443 OP D LDA YA

Chailey Heritage Pathways First Line Healthcare Ltd Lewes St Leonards-on-Sea Tel: 01825 724444 PD LDA SI YA Tel: 07578 735335 OP D PD LDA SI YA

Visit www.carechoices.co.uk for further assistance with your search for care 29 Helping loved ones to stay safe, well & happy at home

Companionship Dietary Support Medication Support Home Help Emotional Support Physical Support Personal Care Dementia Care Connected & Assistive Technology

The personal touch is important to us, because we know OF CLIENTS how important it is to the people we look after in the 96% * comfort of their own home. RECOMMEND

Our handpicked CAREGivers are kind, compassionate people and soon become someone who’s loved and trusted through consistency of visits. All expertly trained and qualified, they devote unrushed, quality time with each client (minimum one hour visits).

Families love the high quality award-winning care we provide because it means peace of mind, plus time spent with your loved ones can be focused on fun and making memories.

Brighton, Hove Bexhill Eastbourne Lewes District & Shoreham & Hastings & Hailsham & Uckfield 01273 284090 01424 401402 01323 819191 01273 437040 www.homeinstead.co.uk

Please give us a call to find out more about what makes us different, with no obligation East Sussex registered home care providers continued Advertisers are highlighted

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Visit www.carechoices.co.uk for further assistance with your search for care 31 Are you looking for an award winning home care service?

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For more information please contact our branch on 01424 559 202 [email protected]

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High quality, Our experience means that we understand We can provide support for: a ordable support at home everyone's care needs are different. Finding Elderly support and assistance the right type of care begins with identifying Companionship Emergency care from the experts in care. what's important to you. 24-hour care Respite care We provide companionship and support packages to our Prestige Nursing + Care provides an unrivalled range of care Mental health needs clients across the UK, each with their own requirements Physical and sensory impairments services from 30 minute visits up to 24 hour nursing care. and we will work with you and your loved ones to get it Learning disabilities just right. Complex needs such as brain and Services available: spinal injuries Continue living life just the way you want with a flexible • C ompanionship • C omplex care for acquired care plan that's as individual as you are. • P ersonal care brain and spinal injuries Nurseplus have been brilliant and are great at meeting • Respite Care • D ementia care my continuously changing needs, even at short notice. • Specialist Care • P alliative care

Speak to our friendly team on For more information on our services contact us on 01323 893796, email [email protected] 08000 622 622 nursepluscareathome.com or visit www.prestige-nursing.co.uk

32 Search for care at www.carechoices.co.uk to find support in your area 15276 Prestige Worthing Care Choices AD-90x130-v2.indd 1 25/06/2019 14:19 East Sussex registered home care providers continued Advertisers are highlighted

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Visit www.carechoices.co.uk for further assistance with your search for care 33 Specialist care and support services

Sensory impairments Anyone with a sensory impairment can feel Brighton & Hove disconnected from the world, isolated and struggle Tel: 01273 295555 with daily tasks, communication or getting out and Out-of-hours: 01273 295555 (Your call will be about. This can lead to a loss of independence which answered by Carelink Plus). can then affect people’s confidence, especially as an Minicom: 01273 296205 impairment develops. Email: [email protected] Write to: Access Point, Adult Social Care, Levels of sensory impairment vary from person 2nd Floor, Bartholomew House, to person. Identifying individual needs is crucial in Bartholomew Square BN1 1JP ensuring that these very specific impairments are recognised, and people are supported appropriately. Action on Hearing Loss – Brighton Tel: 01273 840960 If you have sight or hearing difficulties, or are Email: [email protected] deafblind, your local authority may be able to Web: yourhearinghelper.com/service/action- recommend and provide equipment or other hearing-loss-brighton support to help you to continue to manage in your home and the community. If you are not eligible for East Sussex Association for Blind & Partially funded equipment, Adult Social Care can give you Sighted People (also supports Brighton & Hove advice on where to buy it yourself. residents) An assessment might be carried out by a specially Prospects House, 7-9 George Street, trained worker. The assessment can identify a wide Hailsham BN27 1AD • Tel: 01323 832252 range of needs and advise as to what services are Email: [email protected] available. Web: eastsussexblind.org

Adult Social Care can advise you on registering as East Sussex Association for Blind & Partially deaf, hard of hearing, blind or partially-sighted. You Sighted People (ESAB Viable social group – do not have to register, however doing so may mean Brighton & Hove only) • Tel: 01273 730906 you are eligible for certain benefits or concessions. Email: [email protected] Adult Social Care can also put you in touch with local Web: esab-viable.org.uk partner organisations offering a range of services for people with sight or hearing problems, including East Sussex Hearing Resource Centre employment support, advocacy and social support. 8 St Leonard’s Road, Eastbourne BN21 3UH Tel: 01323 722505 • Email: [email protected] For more information, contact: Web: eshrc.org

East Sussex Eastbourne Blind Society Tel: 0345 60 80 191 124 - 142 Longstone Road BN22 8DA Minicom via Type Talk: 18001 0345 60 80 191 Tel: 01323 729511 Email: [email protected] Email: [email protected] Text: 07797 878111 Web: eastbourneblindsociety.org.uk Web: eastsussex.gov.uk/socialcare Write to: Health and Social Care Connect, Hastings & Rother Voluntary Association for St Mary’s House, 52 St Leonards Road, the Blind Eastbourne BN21 3UU 3 Upper Maze Hill, St. Leonards-on-Sea TN38 0LQ

34 Search for care at www.carechoices.co.uk to find support in your area Tel: 01424 436359 • Email: [email protected] correctable with up to date spectacles. Referrals Web: hrvab.org.uk to this service can be made via your optician or through the Sussex Eye Hospital. Low Vision Services – Brighton & Hove Tel: 01273 295555 (Access Point). This service is for Brighton & Hove residents who Email: [email protected] (general have an eye condition or reduced vision that is not enquiries only).

Physical disability If you have a physical disability, the support you also private agencies offering help at home with need should be tailored to your specific needs. It can personal care and housework. Other support may be provided by the independent and not-for-profit include short-term reablement services, equipment, sectors as well as by Adult Social Care. adaptations, advice about accessing supported housing or information about day opportunities. Help at home with personal care is available during the day and night, seven days a week. There are Listings of home care agencies start on page 23.

Learning disability Adults with learning disabilities are supported to live East Sussex in the community wherever possible to maximise People who are already receiving support from their independence. Adult Social Care services can contact the Community Learning Disability Team on The range of community-based services 01424 724900 (Hastings Office), 01323 747117 available includes support in various types of (Uckfield Office) or 01323 466166 (Eastbourne accommodation, support with finding employment, Office, Transitions Service). day activities, advocacy (see page 58) and support for carers, including short breaks. Otherwise, contact Health and Social Care Connect: Tel: 0345 60 80 191 The Health and Adult Social Care Community Email: [email protected] Learning Disability Teams in East Sussex, and the Web: eastsussex.gov.uk/socialcare (search Community Learning Disability Team in Brighton & ‘learning disability’). Hove are made up of social workers and specialist healthcare workers. Brighton & Hove People who are already receiving support from Adult Social Care services can contact These include nurses, physiotherapists, occupational the Specialist Community Disability Service on therapists, speech and language therapists, 01273 295550 or [email protected] psychiatrists and psychologists. These teams can Otherwise, contact the Adult Social Care Access work with you and your family to assess your needs Point on 01273 295555. and plan your support.

Mental health If you are concerned about your own or someone they might refer you to a specialist mental health else’s mental health, you should contact your GP. team in your community. They have experience and knowledge about how to treat mental health conditions and can help you find If you don’t have a GP there are two walk-in health out what treatment, local support or therapy may centres in East Sussex and one in Brighton alongside be suitable for you. This might be in primary care, or a dedicated 24-hour helpline. 

Visit www.carechoices.co.uk for further assistance with your search for care 35  Eastbourne Station Health Centre Tel: 01323 405334 Walk-in medical centre, open seven days a week Email: [email protected] (general enquiries). from 8.00am to 8.00pm. Offers a walk-in service Web: southdown.org/how-we-help/mental- for non-registered patients. health-recovery/wellbeing-centres-east- Terminus Road BN21 3QJ sussex-community-network Tel: 01323 726650 Health in Mind Hastings Medical Practice and Walk-in Centre A free NHS service for adults aged over 18 who Open Monday to Friday, 8.00am to 6.30pm; and live in East Sussex and are experiencing emotional weekends, 8.00am to 8.00pm. or psychological difficulties such as stress, anxiety Station Plaza Health Centre, or depression. People can self-refer without Station Approach TN34 1BA visiting a GP first by visiting healthinmind.org.uk Tel: 01424 884410 You can access a full directory of mental health Mental Health Rapid Response Service for support services for East Sussex by visiting Brighton & Hove (MHRRS) eastsussex.gov.uk and searching ‘mental health The MHRRS service supports adults who are directory’. experiencing a mental health crisis and think they are at risk of harming themselves or others. Brighton & Hove Tel: 0300 304 0078 (24 hours a day, seven days a Brighton & Hove Wellbeing Service week). This service provides different types of talking therapies for people who are experiencing mild Practice Plus Brighton Station to moderate depression, general anxiety, panic The GP practice and walk-in centre is open attacks, social anxiety, traumatic memories and between 8.00am and 8.00pm, seven days a week, obsessive-compulsive disorder. The support including bank holidays. includes workshops and courses as well as guided 84-87 Queens Road BN1 3XE online therapy. Tel: 0300 130 3333 (GP services) and 0333 321 0946 (walk-in and sexual health services). You can self-refer via the website or call to request a copy of the self-referral form. There is also a wide range of services available in the Tel: 0300 002 0060 community. These are designed to support people Email: towards improved mental health and enable people [email protected] to connect (or reconnect) with their social and Web: brightonandhovewellbeing.org/adults community networks. To find out about other services to support your These services are free, and available to anyone mental health, visit mylifebh.org.uk which is an who needs support regarding their mental health. easy to use, online directory of services. This doesn’t require a referral, just call a service to discuss your needs, or drop in at a wellbeing centre. Sussex Recovery College Sussex Recovery College offers free educational East Sussex courses about mental health and recovery to East Sussex Community Network increase knowledge and skills and promote If you struggle with your mental health, you self-management. Courses are developed can self-refer to Southdown’s network of and delivered by people with personal and community support services. A team of friendly professional experience. Recovery Workers will work with you to develop Tel: 0300 303 8086 a personalised wellbeing plan and support you to Email: [email protected] access activities and groups. Web: sussexrecoverycollege.org.uk

36 Search for care at www.carechoices.co.uk to find support in your area Specialist mental health support and group support, practical advice and social Some people require further support with their events. mental health, and, in some cases, their needs are Tel: 07511 858722 best met in specialist Supported Accommodation or Email: [email protected] residential care. For more information, see page 45. Web: mindcharity.co.uk/the-mind-directory/ changes-ahead Supporting someone with a mental health condition To find out more about mental health care in East Sussex, contact Health and Social Care Connect on 0345 60 80 191 or, in Brighton & Hove, Access Point on 01273 295555.

Brighton & Hove Changes Ahead An action and support group for carers of people with mental health conditions, offering individual

Dementia care Dementia is the name for a group of diseases that Dementia Support Service (provided by Carers affect the way the brain normally works. Alzheimer’s Breaks & Engagement Team) disease is the most common form of dementia. In East Sussex, contact Health and Social Care Dementia can slowly lead to memory loss, confusion Connect. • Tel: 0345 60 80 191 and changes in people’s personality and behaviour. Email: [email protected] Web: eastsussex.gov.uk/socialcare If you have concerns about dementia, the first point of contact is your GP. As well as discussing your concerns, Support in the community your GP will be able to carry out a series of tests and People with dementia may prefer to keep living consider referring you to memory assessment services in their own homes for as long as possible, and it where you may receive a diagnosis. is usually helpful to avoid a change from familiar surroundings. There are various community care The Memory Assessment service can also offer advice services to help people live in their own homes. and refer you to post-diagnostic support services for Alzheimer’s Society, Health and Adult Social Care people with dementia and their carers. can all help you get access to services in your area. Services can include: Alzheimer’s Society, Active Dementia Support and • personalised care, which you choose; the Dementia Support Service provide support and information for people with dementia and their carers. • help from a dementia adviser before or after diagnosis; Alzheimer’s Society Dementia Connect • home care (see page 19); support line • community meals services; Tel: 0333 150 3456 • Web: alzheimers.org.uk • befriending services; Alzheimer’s Society – Brighton & Hove • ‘Shared Lives’ day care and respite (care within a Local Office family setting); Montague House, Montague Place BN2 1JE Tel: 01273 726266 • sitting services and breaks for carers; Email: [email protected] • advice on assistive technology, equipment and Web: alzheimers.org.uk/find-support-near-you adaptations; 

Visit www.carechoices.co.uk for further assistance with your search for care 37  • social activities; Social Care departments to ensure all staff in social care and health services have training in dementia • day care centres; and care. In East Sussex, this is being achieved by • respite care (short-stay residential care). online training and training sessions run by East Sussex County Council. The training is open to the You can find out what’s available in your area from independent and voluntary sector as well as to staff Adult Social Care. Even if you do not qualify for in Adult Social Care. financial help from Adult Social Care, they can still carry out an assessment of your individual needs and The use of medication to treat dementia can be tell you about registered providers who can give you a difficult choice but, at certain stages of the the services you need. condition, prescribed and regularly-reviewed drugs may be helpful. It’s important that any care given You can find guidance and advice on dementia should meet that person’s needs. Individuals should at nhs.uk/conditions/dementia/ For dementia feel wanted, rested and safe, and able to join in the support in Brighton, visit brighton-hove.gov.uk/ activities they enjoy. Most people can live well with dementia-help/ For East Sussex, visit dementia – Adult Social Care and the NHS aim to eastsussex.gov.uk and search ‘dementia’. You can enable this. also contact Alzheimer’s Society for information and advice, contact details are on page 63. Contact East Sussex Health and Social Care Connect on 0345 60 80 191, or the Brighton & Accommodation options for people with dementia Hove Adult Social Care Access Point on If the time comes when remaining at home is 01273 295555 for information about services no longer possible, you may need to consider for people with dementia. the benefits of Extra Care housing or residential care. You can ask about this as part of your needs assessment.

Questions to ask of any home registered to care for people with dementia can be found in the residential dementia care checklist on page 39.

Deciding between homes can be difficult but the quality and quantity of staff training is especially important. The turnover of staff is also important, as people with dementia benefit from continuity of relationships.

The National Dementia Strategy expects Adult

Search for care in your area

www.carechoices.co.uk • Find care providers quickly and easily • Search by location and care need • Information on care quality • Links to inspection reports With so many providers to choose from, • Additional information, photos and web links where do you start? • Brochure requests

Home 1 Fees per week Quality rating*

Home 2 £ £ Home 3 £

We suggest that you take paper with you when visiting care homes so that you can make notes. Please use this checklist in conjunction with the care homes checklist on page 49. You can download and print this checklist at carechoices.co.uk/checklists

Design Health Are there clear signs throughout Can residents get help with eating the home? and drinking? Has the home been designed or How often does the home review adapted for people with dementia? residents’ medication? Are the home and grounds secure? Does the home offer help if a resident needs assistance taking Are there prompts outside the medication? residents’ rooms to help people identify their own? Do GPs visit the home regularly? Is the décor familiar to your loved one? Staff Choices Are staff trained to identify when a resident might be unwell? Do residents get choice in terms of what they wear each day? Are staff trained to spot when someone needs to go to the toilet? Are residents encouraged to be independent? Do the staff have any dementia specific training/experience? Can residents decide what to do each day? Will your loved one have a member of staff specifically responsible for Can residents have a say in the décor their care? of their room?

Approach to care Activities Does the home follow a specific Are residents able to join in with approach to dementia therapy, for household tasks like folding washing? example, validation therapy? Are there activities on each day? Will the home keep you informed Can residents walk around outside on about changes to your loved one’s care? their own? Does the home have a specific Are residents sitting in front of the TV approach to end of life care? or are they active and engaged? Does the home keep up to date with Are there rummage boxes around? best practice in dementia care?

*See page 56.

Visit www.carechoices.co.uk for further assistance with your search for care 39 End of life care Although the subject of dying is often painful to Compassionate Communities contemplate, it is essential that you and your relatives Compassionate Communities aims to help people discuss your wishes as you near the end of your life. develop the skills to address issues raised by end Good planning for all your needs should mean that of life and other losses. It also tries to be a helpful, you can (if you choose) remain in your home or care empathic ear. home in your last days and not have to be admitted to Web: compassionatecommunities.org.uk hospital. Dying Matters Set up by the National Council for Palliative Care, You may wish to complete an Advance Care Plan the coalition aims to promote awareness of (ACP) to record what is most important to you, dying, death and bereavement. The website has a and how you would like to be supported. An ACP, comprehensive support section. such as ReSPECT (Recommended Summary Plan Web: dyingmatters.org for Emergency Care and Treatment) or a Preferred Priorities for Care form, can be created through East Sussex County Council conversations with your GP or health professional Web: eastsussex.gov.uk/socialcare/healthadvice/ and can involve your family and carers. The process is endoflife or contact Health and Social Care designed to help you prepare for the future and gives Connect. See page 7 for contact details. you an opportunity to think about, talk about and write down your preferences and priorities for care in Macmillan – At the end of life an emergency or at the end of life. Helping you find practical and emotional support at the end of life and through bereavement. When choosing a service, you should consider its Web: macmillan.org.uk/information-and- end of life care philosophy and policies. Enabling support/coping/at-the-end-of-life people to die in comfort and with dignity is a core part of providing care and the way care professionals Marie Curie Cancer Care approach the process will be incredibly important for Provides free nursing care to cancer patients and you, your family and carers. those with other terminal illnesses in their own homes. • Web: mariecurie.org.uk The service should have an open approach to end of Palliative Care Team (Brighton and Hove) life care. It should initiate conversation with you and A specialist team of nurses, doctors, occupational your family and work with your GP to ensure your therapists and social workers, who aim to promote needs and wishes are discussed and planned for. high quality holistic care for people living with and dying from life limiting illnesses. An end of life care plan should also be drawn up, as it Tel: 01273 964164 is vital to establish your preferences and choices. Email: [email protected]

It is also important to know that all health and The NHS website – End of life care social care staff must be trained in communication A guide for people who are approaching the end regarding end of life care and will be trained in of their life. Some parts of it may also be useful for assessing the needs of individuals and carers. people who are caring for someone who is dying, or people who want to plan in advance for their It is worth asking care providers whether they are end of life care. working towards The Gold Standards Framework. This Web: nhs.uk/conditions/end-of-life-care can be used in various settings, for example hospitals, primary care and care homes, to improve the co- WidowNet ordination and communication between different Established in 1995, the first online information organisations involved in providing care for someone and self-help resource for, and by, widows and near the end of their life. widowers. • Web: widownet.org

40 Search for care at www.carechoices.co.uk to find support in your area Services for carers

A carer looks after, helps or supports someone who • is affected by alcohol or drug misuse. wouldn’t be able to manage everyday life without their help. The carer doesn’t have to be living with The carer may be helping them with: the person, and the help they give doesn’t have to be physical. They may be caring for a partner, relative, • personal care, such as washing and dressing; friend or neighbour. It may be someone who: • going to the toilet or dealing with incontinence; • is an older person; • eating or feeding, and taking medicines; • is living with dementia; • getting about at home or into the local • has a physical or learning disability; community or to health appointments; • has a mental health condition; • practical help at home; • has sight, hearing or communication difficulties; • emotional support or communication needs; or • has a long-term health condition; or • care at the end of their life.

Having a carers’ assessment Any carer who appears to have needs for support caring responsibilities, or just help to give them can have an assessment by the local authority. As a some free time during the day. Even if carers are carer you are entitled to an assessment regardless not considered to be eligible for support, Adult of the amount or type of care you provide. Carers Social Care will provide them with information and can have an assessment whether or not the person advice on local services to prevent their needs from they care for has had a needs assessment, or if the developing further. local authority have decided they are not eligible for support. East Sussex Health and Social Care Connect A carers’ assessment is an essential first step in If you want to ask about an assessment, contact helping carers to understand their situation. It Health and Social Care Connect: looks at how caring responsibilities affect their Tel: 0345 60 80 191 life, including their health and wellbeing and the Email: [email protected] different types of support that could be available. You can also complete a carers’ assessment online at eastsussex.gov.uk/socialcare (search ‘carers Adult Social Care will use the eligibility criteria set assessment’). by Government to work out if the carer qualifies Brighton & Hove for support. If the carer has eligible support needs, Carers Hub Adult Social Care will discuss with them how best Tel: 01273 977000 • Email: [email protected] to meet those needs. For example, it might be Web: carershub.co.uk possible for the carer to have a break from their

Breaks from caring If a carer needs regular breaks from their caring • support in the home of the person being cared responsibilities, and the person they look after for; can’t be left alone, respite care or support could be • support in a care home or care home with nursing; provided. This could be: or 

Visit www.carechoices.co.uk for further assistance with your search for care 41  • through activities in the community. page 51), they could use that money to pay for respite care. If the person being cared for pays for Respite care is considered a service for the person their own care and support, help is still available to being cared for. They might need to have a financial organise respite care. assessment to work out how much they need to pay towards it, or, if the person being cared for already For more information about arranging respite care has a personal budget for their own needs (see or support, contact Adult Social Care.

Equipment for carers There is a wide range of equipment that can make available, and in many cases will be able to loan out it safer and easier for a carer to provide care and the required specialist equipment. If you live in East support for a person with a disability. Adult Social Sussex, you may choose to attend an occupational Care can give carers advice on what equipment is therapy clinic, see page 12 for more details.

Respite for healthcare appointments and training Carers can apply for funding to meet the cost of provider can be contacted directly to arrange for a respite care so that they can attend their own care worker to look after them while the carer is out, healthcare appointments, such as a GP, dentist or or to accompany the carer and the person being hospital appointment. cared for to an appointment.

The respite for healthcare appointments service in Please tell the provider as soon as possible if an East Sussex and Brighton & Hove is free. Adult Social appointment is changed or cancelled. Care will cover the cost of replacement care for the person who requires support, so there is no extra In East Sussex, contact Care for the Carers to find cost to the carer or the person they care for. out more. In Brighton & Hove, contact Carers Hub to find out more. Carers can also use this service to make time to learn new skills to help in their caring role, such as East Sussex first aid or dealing with stress. Tel: 01323 738390 Email: [email protected] For more information, and to apply for a health Web: cftc.org.uk appointments respite grant, contact the East Sussex Carers Centre, Care for the Carers. You can find their Brighton & Hove contact details opposite. Tel: 01273 977000 Email: [email protected] If the person being cared for has home care or Web: carershub.co.uk respite at home arranged by Adult Social Care, the

Carers in East Sussex Carers’ card Carers can register their CRESS either by contacting The East Sussex Carers’ Card is free to all carers Care for the Carers or via Adult Social Care as part looking after someone in East Sussex and enables of a carers’ assessment. Once registered carers are carers to set up an emergency plan with the Carers’ given a card to carry with them which includes a 24/7 Respite Emergency Support Scheme (CRESS), to contact number to activate their plan at any time. include up to three people who could provide short- term support in an emergency. The East Sussex Carers’ Card also offers carers savings

42 Search for care at www.carechoices.co.uk to find support in your area and discounts at a variety of retail and leisure venues Young Carers in East Sussex. Businesses that take part in the scheme East Sussex Young Carers (ESYC) supports the may display a carers’ card sticker in their window. most vulnerable young carers aged 5 to 18 who are responsible for caring for a family member with a A directory listing all the offers is available at long-term illness or disability, prioritising mental cftc.org.uk/ If you would like more information, or to health or drug/alcohol misuse. apply for a carers’ card, contact Care for the Carers. Tel: 0300 111 1110 Care for the Carers Email: [email protected] The independent carers’ centre for East Sussex Web: eastsussexyoungcarers.org.uk supporting unpaid carers of all ages. It is the single Twitter: @ESussexYCarers point of access for local carer services and can help More help and information can be found at with: carersuk.org/help-and-advice

• information, advice and guidance; Carers do not need to have a needs assessment to • help to access a range of support from other access carers’ support. The East Sussex Adult Social organisations, including a free accredited Care leaflet ‘Do you look after someone?’ has more counselling service; and information and support available for carers in East Sussex. • hosting support groups and activities. Amaze Special Educational Needs and Disability Getting in touch with services or connecting with Information, Advice and Support Service other carers can help to reduce the isolation carers (SENDIASS) might experience in their role. Amaze SENDIASS is for parents and young people living or going to school in East Sussex who are Care for the Carers affected by SEND. It can offer advice on anything to Tel: 01323 738390 • Text: 07860 077300 do with SEND, including education, health and social Email: [email protected] • Web: cftc.org.uk care. Visit amazesussex.org.uk

Carers’ support services in Brighton & Hove There is a range of services available to support available through the Council’s partnership with people living in, or looking after, someone who lives Carers UK; in Brighton & Hove, such as: • information, advice and support and • a carers’ card to access discounts on local health opportunities to meet other carers through and wellbeing activities; Brighton & Hove Carers Hub; and • an emergency back-up scheme so that carers • support for young carers and their families. have a plan in place to support the person being cared for in the event that carers are unable to For more information, contact the Carers Hub: look after them; Tel: 01273 977000 • Email: [email protected] Web: carershub.co.uk • online tools that may make caring easier,

Resource for those supporting disabled children My Family, Our Needs is an well as guidance, policy and signposting, there is a online resource providing lifestyle section for parents covering topics such as impartial information for health and wellbeing, work, family and relationships. parents, carers and practitioners supporting children from birth to 25 years with additional needs. As Web: myfamilyourneeds.co.uk

Visit www.carechoices.co.uk for further assistance with your search for care 43 Housing options

Sheltered housing Sheltered housing (sometimes called ‘retirement if you live in sheltered housing you can still qualify housing’) is a practical step if you would like more for home care services described on page 19. Adult support, security and companionship but don’t need Social Care might make an assessment of your needs to move into Extra Care or a care home. It may be for these services. provided by a Council, housing association or private provider. More information about sheltered housing and other housing options for older people can be Some sheltered housing is rented while some you obtained from the Elderly Accommodation can buy (under a leasehold arrangement) and some is Counsel. • Tel: 0800 377 7070 available on a shared ownership basis. Email: [email protected] Web: eac.org.uk or housingcare.org In a sheltered housing scheme, you live independently in a flat or bungalow built especially for older people. East Sussex There is usually a range of facilities that residents For more information about this type of housing can enjoy, such as guest rooms, communal lounges, in East Sussex, contact your local District or laundries and gardens. Some schemes have special Borough Council. You can find their contact details, facilities such as computer suites and special storage and further guidance on supported housing, on for mobility scooters. Most also have a community the website eastsussex.gov.uk/socialcare by alarm system linked to a control centre so that help searching ‘housing’. can be called for in an emergency.

Brighton & Hove Some schemes have a manager or warden to provide Brighton & Hove City Council has a number housing support, advice and links to other community of sheltered schemes in the city. For more services. The scheme manager may also provide a information, contact the Homemove team. daily call service to those who need it. Tel: 01273 294400 Email: [email protected] Sheltered housing differs to residential care, as you Web: brighton-hove.gov.uk/homemove have your own home and tenancy or lease. However,

Extra Care housing Extra Care housing provides self-contained be used by both residents and other people in the accommodation for older people with assessed community. Most Extra Care accommodation is care and support needs. It helps to maintain rented, but there are several other options, including independence and can be considered as an shared ownership. alternative to residential care. The schemes have trained care staff on site 24/7 to provide scheduled Please ask your social worker or care manager for care and support that may be needed, while details of schemes in your local area, or alternatively, residents still have the comfort, security and privacy in East Sussex, contact Health and Social Care of their own front door. Connect (HSCC) on 0345 60 80 191, email [email protected] or contact your local Some schemes may also include a restaurant, District or Borough Council. You can also visit: resident/communal lounges, a shop, hairdresser, housingcare.org/assisted-living-extra-care- garden, social clubs or other facilities which can housing/area-1-east-sussex.aspx

44 Search for care at www.carechoices.co.uk to find support in your area Who is eligible for Extra Care housing? care and support need as well as a housing need. If you live locally you can apply, regardless of whether you own your home, privately rent or are Adult Social Care will need to do an assessment to a Council or housing association tenant. Everyone work out whether Extra Care housing will be right living in Extra Care housing must have an assessed for you and whether it will meet your needs.

Supported housing

This is specialist accommodation with round-the- and Social Care Connect: clock care and support for working age adults with a Tel: 0345 60 80 191 range of additional needs, including: Email: [email protected] • learning disabilities; Other types of supported housing • mental health problems; East Sussex County Council offers a guide on • a physical disability or sensory impairment; or ‘temporary accommodation with on-site support’ that has information for: • any other condition that makes them vulnerable. • young people at risk of homelessness; You must have an assessed and eligible care and support need to be considered for supported • young mothers with housing needs; and housing. • women at risk of violence.

East Sussex You can find the guide at eastsussex.gov.uk/ To ask for an assessment, visit socialcare or contact Health and Social Care eastsussex.gov.uk/socialcare or contact Health Connect for more information.

Shared Lives Scheme Shared Lives is a type of accommodation-based support needs can be referred to the Shared Lives support that enables people to live life to the full in Scheme. their communities. Supported Accommodation Adults who need support or care are matched with Supported Accommodation aims to enable adults to a compatible Shared Lives provider who agrees to live more independently in the community. In East share their home and their family (or community) Sussex, the Supported Accommodation Team (SAT) life with them. Support can include long- or short- supports providers who have houses, flats or self- term accommodation and respite. Shared Lives can contained bedsits to provide accommodation and also be used to provide daytime support. assists tenants referred by Adult Social Care.

In East Sussex, Shared Lives providers offer Approved providers can support clients in the support to a variety of people in a wide range following types of accommodation: of different situations. Individuals supported in • An independent flat or self-contained bedsit: the Shared Lives arrangements may have learning or client has their own tenancy and the provider or physical disabilities, mental health issues, or may support staff visit regularly to provide support. be elderly or frail. Shared Lives can also support people through transition from children’s to • A shared house: the client has a tenancy or adult services and people who may have misused license agreement in their own room with their substances or are ex-offenders. People who own key and shares the communal areas with have been assessed as having eligible care and other clients. 

Visit www.carechoices.co.uk for further assistance with your search for care 45  • The provider’s own home: clients have the have the skills, commitment and accommodation privacy of their own room with the choice of in East Sussex to support adults to live more sharing mealtimes and communal facilities with independently. Contact Dan Boyle (Supported other people in the house. Accommodation) or Lynda Cannings (Shared Lives) on 01323 747415 for more information. East Sussex There is a Tiered Framework of accommodation Brighton & Hove support designed to develop and establish skills To find out if you can access a Shared Lives so that people can live as independently as scheme or Supported Accommodation in possible. Contact the Council for an assessment Brighton and Hove, contact Access Point on of your needs and to find out what support might 01273 295555 or at accesspoint@brighton- be available. hove.gov.uk/ If you can get help, someone will If you live, or want to live, in East Sussex and are plan your support with you. interested in being considered for a Shared Lives arrangement or Supported Accommodation, You can also visit brighton-hove.gov.uk/content/ contact Health and Social Care Connect: social-care/support-live-home/supported-living Tel: 0345 60 80 191 Email: [email protected] If you are interested in becoming a Shared Lives Web: eastsussex.gov.uk/socialcare (search carer in Brighton & Hove, contact the Shared ‘shared lives’ or ‘supported housing’). Lives Team: Tel: 01273 295550 These services are also interested to hear from Email: [email protected] any potential providers of either scheme who Web: brighton-hove.gov.uk/sharedlives Residential care homes

Steps to consider When looking at your care options, you should • look into what State Benefits you can claim, contact Adult Social Care for an assessment of your even if you have savings; needs (see page 50). This is important regardless of • seek advice from your solicitor before making who is paying for the support. If you will be paying any final decisions (see page 61); for your care yourself, Adult Social Care will still give you advice and information. • speak to an independent financial adviser about your situation and the costs of care An assessment will help to determine your exact (see page 55); needs and will be necessary if you need to ask the • find out about the costs of each type of care. Council for financial assistance later on. See page Request brochures from possible care providers, 52 for more on financial assessments. You may also with terms and conditions; and benefit from asking a relative or a friend to help with making a decision. • ensure that you fully understand the rights and responsibilities of any formal contract with a care provider. East Sussex Adult Social If you are considering a move into a care home: Care produces a leaflet ‘What you need to pay • take your own checklist before visiting possible towards the cost of your care and support’ care homes. See this Directory’s care homes which may help. Brighton & Hove Adult Social checklist on page 49. Ensure that your visit is not Care has information about paying for care at rushed and take time to talk to the residents; brighton-hove.gov.uk/paying-for-care

46 Search for care at www.carechoices.co.uk to find support in your area Contact any homes you are considering directly interested in. This may include contacting them in to ask for more information and ask to speak to the way you feel most comfortable (email, phone the manager of the home. The information homes etc.) or visiting the home and their website. It is an provide will vary but it should include a guide for important decision to make and you must be sure residents, an inspection report and quality rating you are making the right choice, so don’t be afraid from the Care Quality Commission (CQC), a sample to ask questions. It is a good idea to discuss it with a contract, a ‘statement of purpose’ and details of the friend or relative. care standards offered. If these aren’t included, you should ask for them. You can also get reports and For information about organisations that can help quality ratings direct from the CQC (see page 56). with finding a care home, see the list beginning on You should engage with the homes you are most page 62.

Care homes and care homes with nursing Care homes Social Care Access Point for more advice. These homes offer personal care, which includes assistance with bathing, eating, dressing and help with East Sussex getting around, but not nursing care. Health and Social Care Connect Tel: 0345 60 80 191 Care homes with nursing Email: [email protected] Care homes with nursing offer the same personal care Web: eastsussex.gov.uk/socialcare (search ‘care as care homes but with nursing staff on duty 24 hours homes’). a day. If you need a home with nursing care, you will be assessed by a nurse, who will determine the level Brighton & Hove of nursing care that the NHS will pay for and this will Adult Social Care Access Point be paid directly to the home. It is important that this Tel: 01273 295555 assessment is carried out before you go into a care Email: [email protected] home with nursing. Contact East Sussex Health and Web: brighton-hove.gov.uk/social-care Social Care Connect or the Brighton & Hove Adult

Out of area care homes If your care home place is being funded by your If you are paying the full cost of care yourself local authority, you can still choose a care home in and expect to continue doing so, then of course a different county. The home you choose must be the choice is yours, but your Adult Social Care suitable for your assessed needs and meet the terms department can still help you with advice and and conditions set by the authority. information.

Your local authority will tell you how much it may pay to meet your needs in a care home or care home with nursing. If you choose a home that is more expensive than this, you will need to discuss with your care manager how the difference in cost can A free service for be met. This usually means a ‘third party payment’ families looking for (sometimes called a ‘top up’) which would have to the right care home be made by, for example, a member of your family or a charity. 01483 203 636 [email protected] For more information on third party payments, in careseekers.co.uk and out of area, see page 54.

Visit www.carechoices.co.uk for further assistance with your search for care 47 Celebrating Life

Our homes are more than care homes. They’re family homes. Friendly homes. Homes that provide tailored care, beautiful environments and choice in every meal or activity. Places that celebrate the little things that mean everything – morning, noon and night. Visit us anytime for friendly advice and to look around. You can also find helpful information at www.barchester.com

Dudwell St Mary Hurstwood View Mortain Place Wadhurst Manor Burwash, Uckfield, Eastbourne, Wadhurst, TN19 7BE TN22 3FH BN23 6JF TN5 6RY 01435 667 721 01825 573 728 01323 383 167 01892 628 193

Residential care • Nursing care • Dementia care • Respite care & short breaks En-suite rooms • Delicious meals • Daily activities • Spa bathrooms • Wi-fi 48 Search for care at www.carechoices.co.uk to find support in your area Care homes checklist © 2020 Care Choices Ltd

Home 1 Fees per week Quality rating*

Home 2 £ £ Home 3 £

We suggest that you take paper with you when visiting care homes so that you can make notes. You can download and print this checklist at carechoices.co.uk/checklists

Staff Personal preferences What is the minimum number of Is the home too hot/cold? Can you staff that are available at any time? control the heating in your room? Are staff respectful, friendly and polite? Is the décor to your tastes? Do staff have formal training? Are there restricted visiting hours? Are the staff engaging with residents? Is there somewhere you can go to be alone? Activities Does the home feel welcoming? Can you get involved in activities you enjoy? Catering Is there an activities co-ordinator? Can the home cater for any dietary requirements you may have? Does the home organise any outings? Does the menu change regularly? Are residents escorted to appointments? Can you eat when you like, even Do the residents seem entertained? at night? Does the home have a varied Can you have food in your room? activities schedule? Is there a choice of food at mealtimes? Is alcohol available/allowed if you Life in the home want it? Is the home adapted to suit your needs? Can visitors join you for meals? Can you bring your own furniture? Are there enough plug sockets in Fees the rooms? Do your fees cover all of the services Are there restrictions on going out? and activities? Is there public transport nearby? Are fees likely to change regularly? Does the home provide any transport? Is the notice period for cancellation of Can you make/receive calls privately? the contract reasonable? Can you decide when to get up and Could you have a trial period? go to bed? Can you keep your room if you go Does the home allow pets? into hospital? Does the home use Digital Care Can you handle your own money? Planning accessible to families? *See page 56.

Visit www.carechoices.co.uk for further assistance with your search for care 49 Support from Adult Social Care

Assessing your needs Anyone can ask Adult Social Care to look at their care Brighton & Hove and support needs. If it appears that you have care If you think you have any care and support needs, and support needs, you’ll be offered an assessment. or you are a carer for someone who does, you can Priority must be given to people with the greatest request an assessment online at brighton-hove. need for support, so the support you are eligible gov.uk/social-care or contact Access Point at for will depend on your level of need. If you are not [email protected] or on eligible for support from Adult Social Care, you will 01273 295555. be given information and advice and told where you may be able to get the help you need. If at any point you have concerns about your own or another person’s safety, please contact Adult Social You may want to ask for support from Adult Social Care on the numbers above. Adult Social Care will Care if you: be able to give you advice and information about what to do. See page 59 for more information on • think you need support to live independently in safeguarding. your own home;

• are a carer, looking after someone else in their What happens in an assessment? own home (see page 41); If you need an assessment of your needs, this may take place over the phone or face-to-face. Adult • have sight, hearing or communication difficulties; Social Care will talk with you, your carer if you have • have concerns about your own, or someone one and anyone else involved in supporting you, else’s, mental health; about what needs you have that could be met through care and support. • have a learning disability (sometimes called a learning difficulty); The assessment will be used to identify:

• have a physical disability or find it difficult to get • your care and support needs and how they around; or impact on your wellbeing – for instance, if you • are affected by drug or alcohol misuse. need help with getting dressed or support to get to work; You can contact Adult Social Care yourself, or a • the outcomes that matter to you – for example, relative, friend, social worker, doctor or other health whether you are lonely and feel isolated; professional can make contact on your behalf, with your agreement. If you have an assessment this will • your other circumstances – for example, whether be about you, and Adult Social Care will make sure you live alone or whether someone supports you; that you are involved. and

If you are a carer and would like an assessment, see • how urgent it is that you get some support. page 41. You can have a family member, carer or friend to help you put forward your views and wishes, or East Sussex you could use an advocacy service. Call Health and If you think you have care and support needs, visit Social Care Connect on 0345 60 80 191 or the eastsussex.gov.uk/socialcare or contact Health Brighton & Hove Adult Social Care Access Point on and Social Care Connect: • Tel: 0345 60 80 191 01273 295555 for more information about Email: [email protected] advocacy or see page 58.

50 Search for care at www.carechoices.co.uk to find support in your area The assessment can also involve your GP, district Having your say in your support nurse or other health professional if you wish. Adult If, following an assessment of your needs and Social Care will arrange for an interpreter if you do finances, you qualify for support and financial help not speak English or if you use sign language. from Adult Social Care, you should have as much choice and control as possible over your support, After the assessment, Adult Social Care uses within the limitations of the current financial eligibility criteria set by the Government to work out climate. whether you qualify for support. If the assessment shows you have eligible care and support needs For example, you should have a say in what type of which significantly impact on your wellbeing, you support you get, and who provides it. Adult Social will be offered support in finding ways to meet Care will discuss with you: these needs. • the type of support you need and when you need it; East Sussex Adult Social Care produces a factsheet ‘Who qualifies for our support?’, which explains • your own preferences; more about the national eligibility criteria for carers and adults with care and support needs. You can • any particular needs you have, such as cultural or find this at eastsussex.gov.uk/socialcare or by religious needs; contacting Health and Social Care Connect. • how your support could be provided; and

Brighton & Hove City Council has produced a • when your needs will be reviewed. leaflet called ‘Are you entitled to Adult Social Care Services?’ You can find this leaflet by visiting For information on paying for care and financial brighton-hove.gov.uk/social-care assessments see page 53.

Personal budgets Adult Social Care may provide you with a personal and support needs in a cost-effective way. You budget, which is the amount of money it would cannot use a personal budget to pay for permanent cost to pay for support that meets your assessed residential care. eligible needs. The amount of your personal budget is determined by your care and support needs, as East Sussex identified by your needs assessment. East Sussex Adult Social Care publishes leaflets called ’A Guide to Adult Social Care’ and ‘What Depending on your financial circumstances, it you will need to pay towards the cost of your care is likely you will contribute at least part of the and support’, as well as factsheets on personal cost of your support. However, you should have a budgets and direct payments which provide more financial assessment to see whether the Council information. These are available from Health and will contribute to the costs, see page 53 for more Social Care Connect or at eastsussex.gov.uk/ information. socialcare (search ‘leaflets and factsheets’).

You can choose how much control you want over East Sussex County Council provides direct your personal budget. If you are eligible, you can support for people with direct payments and has manage your budget and support plan and organise a contract with two organisations, PeoplePlus and your care and support yourself using a direct Vibrance, to provide support to people using direct payments to employ personal assistants (PA’s). payment, where any Council contribution is paid directly to you. Alternatively, you can ask Adult For further information, contact East Sussex Social Care, or another person or organisation to County Council’s Health and Social Care Connect support you to manage your direct payment. This on 0345 60 80 191 or one of the following:  money must be used to meet your agreed care

Visit www.carechoices.co.uk for further assistance with your search for care 51  PeoplePlus PeoplePlus also does this in Brighton & Hove. Charter House, Courtlands Road, This support to be a good employer is free. Eastbourne BN22 8TR Tel: 01323 414674 (option three). PeoplePlus, Vibrance and some other companies Email: [email protected] offer a payroll service for calculating your PA’s Web: peopleplus.co.uk wages, or they can simply manage parts of your direct payment on your behalf. There is a charge for Vibrance managing your payroll, which you would pay from The Mallings Business Centre, your direct payment. 112 The Mallings BN7 2RG Tel: 01273 025687 If you need more information about using your Email: [email protected] direct payment to employ a PA, contact your local Web: vibrance.org.uk Council.

Brighton & Hove If you are paying for your own support, you can, of PeoplePlus course, still arrange a PA. Based on the support you Tel: 0330 123 2815 need, you will either need to employ a PA yourself Email: [email protected] or the PA may be able to provide support on a self- Web: peopleplus.co.uk employed basis.

Employing a personal assistant The Support with Confidence schemes (see page Increasingly, people are choosing to employ their 17) can help you find self-employed PAs that you own care workers, known as personal assistants can trust, whatever kind of support you need, to (PAs). This gives you the most choice, control and help you live independently. flexibility over your support, who provides it and when. If you would rather employ a PA, there are lots of registered PAs looking for work on PeoplePlus and If you qualify for financial support from Adult Social Vibrance’s notice boards. If you would like support Care, and you receive a direct payment (see page with this, PeoplePlus or Vibrance’s Direct Payments 51), you could use it to employ a PA. PAs offer Support Service advisers can help, although there support with various every day activities and will may be a charge. fit around the needs included in your support plan, your schedule and can support you when it suits you. If you have any questions about the PA Noticeboard, contact PeoplePlus or Vibrance, see above. Employing staff might sound difficult, but there is plenty of help available. In East Sussex, You can also look online for a PA, for example on PeoplePlus or Vibrance (see above) can help you East Sussex’s online directory, East Sussex 1Space with everything from finding the right person, to at 1space.eastsussex.gov.uk/ For Brighton & Hove, understanding your responsibilities as an employer. visit brighton-hove.gov.uk/personal-assistant Paying for care

If your capital assets and savings amount to more need to contribute towards the cost of care at home than £23,250, you will have to pay the full cost of or in a care home, depending on your personal your care yourself. However, you can still ask the circumstances. An assessment of your finances will Council for an assessment of your social care needs. be completed to determine what this contribution would be. This process is known as a financial If you do not have over £23,250, you are likely to assessment.

52 Search for care at www.carechoices.co.uk to find support in your area Financial assessment To determine the level of contribution you will need If you are eligible for support from the Council and to make towards the cost of your care and support, you are moving into a care home or care home with the Council will conduct a financial assessment. nursing, you will be given a choice of homes that This will look at your income, capital assets, savings charge the amount the Council would usually pay for and may include any money or property you have someone with your needs. transferred or given away. Following a financial assessment, most people are assessed as able to pay If the home you choose charges a fee in excess of something towards the cost of their care. The value the local authority’s usual fee rates, you will need to of your home is included as part of your capital in this find someone else to meet the additional amount. assessment if you are moving into residential care, This is often referred to as a ‘third party payment’ or except in limited circumstances. It is not included ‘top up’ (explained further on page 54). Any person if you are receiving care in your own home. If you agreeing to ‘top up’ your care fees will need to choose not to have a financial assessment, you will provide information to show that they can maintain be responsible for paying the full cost of your care the cost and enter into an agreement with the and support. Council.

Most of your income will be taken into account. If Understanding your rights before moving into you have capital assets and savings between £14,250 residential care is essential. There are various and £23,250, you will contribute an extra £1 per week financial products and specialist companies that may for each £250 you have in capital assets and savings be able to help. above £14,250. This is known as ‘tariff income’ and will be charged in addition to your assessed It is important to seek independent financial and contribution from your income. These figures may legal advice before committing yourself to anything. change during the lifetime of this Directory. See page 55 for more information.

Self-funding your care in a care home Paying for care can be an expensive and long-term Deferred Payment Agreements commitment. The Council strongly recommends During the twelve-week property disregard period, that you seek specialist information and advice you will be informed of options for paying for care before entering into any arrangements. moving forward; this includes the local authority’s Deferred Payment Agreement. If you are eligible, It is important that you seek specialist advice from this may allow you to delay selling your former appropriately qualified and regulated financial home during your lifetime. Any fees paid by the advisers, see page 55 for suggested contacts. Council will be charged against the value of your home and must be repaid once the house is sold or Twelve-week property disregard from your estate. Interest is payable throughout If your main or only home is included in your the period of the loan and there are fees to join financial assessment but your other capital assets the scheme which cover the Council’s legal and and savings are less than £23,250, following a administrative costs and other costs to meet financial assessment, the Council may share the during the lifetime of the loan. cost of the first 12 weeks of permanent care, provided it agrees that this type of care is needed. The Council may limit the amount of the loan, Please note that if you have already been resident depending on the criteria of its scheme. You will also in a care home for 12 weeks (perhaps funded by need to have a financial assessment to determine yourself or by the NHS) then the twelve-week what level of contribution you can make towards the property disregard period will have already loan from your income and capital assets to offset expired. the level of debt accruing.

Visit www.carechoices.co.uk for further assistance with your search for care 53 Running out of money If your capital assets and savings are likely to reduce with funding your care, and the home you are living to £23,250 through payment of care home fees, in charges more than the Council’s fee levels, and you should let the Council know well in advance. you wish to stay in this home, you may need to It must undertake an assessment of your needs find someone to help pay the difference. This is and finances to determine whether it may make a known as a ‘top up’ or ‘third party payment’, see contribution towards your care costs and the date below for more information. If funds for a top up from which it might provide assistance. are not available, alternative accommodation may be needed which can meet your needs at the local If you become eligible for the Council’s support authority fee level.

State benefits Attendance Allowance, Disability Living Allowance Credit (if you are under pension age) and Pension and Personal Independence Payments are non- Credit (if you are over pension age). means-tested, non-taxable benefits from the Department for Work and Pensions. There are NHS Nursing Care Contribution different rates depending on the level of your Whether you are a temporary or permanent needs. Everyone who needs care should consider resident, if you live in a care home that provides claiming these benefits, however, they will not nursing care, you may be entitled to a non-means- be paid if you are, or become, a resident in a care tested Registered Nursing Care Contribution home and the Council is contributing to the cost of (sometimes referred to as Funded Nursing Care) your care. towards the cost of your nursing care. This is paid directly to the home. If you are entitled to the mobility component of Disability Living Allowance or Personal Independence Payment, this payment will not stop once you are in a care home and is not included in your financial assessment.

You may be entitled to other means-tested benefits such as Employment Support Allowance or Universal

Third party payments If you are eligible for the Council’s support, you will Before anyone begins to pay your top up, the be offered a choice of homes that both meet your Council will need to undertake an assessment of the needs and accept the local authority’s funding rates. person’s finances. The individual will need to provide If you want to live in a more expensive home, you evidence of ability to pay the ongoing costs to will need someone to make an additional payment ensure the arrangement is sustainable. The person for you; they will have to pay the difference making the contribution will also need to sign a between the local authority’s rate and the amount contract with the Council to confirm that they are the home charges. This additional payment is called able to make, and continue to make, the payments. a ‘top up’ or ‘third party payment’. If a person is unwilling to undertake this assessment, it is not possible to enter into private arrangements You are not allowed to make this additional payment with care homes for such top ups. yourself, except in limited circumstances, so the responsibility usually falls to a family member, friend If the additional payments stop being paid for or charity. any reason, or if no one is available to make the

54 Search for care at www.carechoices.co.uk to find support in your area payments, then you should seek help and advice is made at your request or with your agreement, for from your Council. You may have to move to a less example you move to a different room. You should expensive home. always contact your local authority before agreeing to any additional top up with a care provider. If you are already resident in a care home, and no top up was required at the time you became a It is important to note that Councils have a duty resident, the home may seek to introduce one at a to offer you a place at a home that accepts their later date, which would need to be agreed first with funding rates. If no such place is available, a top the local authority. up should not be charged unless the home of your choice is more expensive than an alternative home This may happen if a change to your arrangements that the Council has agreed to fund.

NHS Continuing Healthcare NHS Continuing Healthcare is a package of ongoing be complex, unpredictable or intense. care that is arranged and funded by the NHS. To be eligible, you must have been assessed as having a NHS Continuing Healthcare can be delivered in any ‘primary health need’. Your needs are likely to have setting. You may be referred by your GP, community arisen as a result of disability, accident or illness, and nurse or Adult Social Care worker.

Seeking financial advice Planning for your future care and support needs can information and want to see what sort of options be complicated and funding care can be expensive. are available. Professional advice may be helpful in enabling you (and your family) to identify the most suitable and Age UK cost-effective solution. Tel: 0800 055 6112 Web: ageuk.org.uk/moneymatters Everyone is encouraged to seek unbiased, expert advice from independent financial advisers to Citizens Advice help work out how to pay for long-term care. Tel: 03444 111444 Independent financial advisers are regulated by Web: citizensadvice.org.uk the Financial Conduct Authority (FCA) and must take shared responsibility for the suitability of any Money Advice Service product they recommend. Tel: 0800 138 7777 Web: moneyadviceservice.org.uk Unlike advisers who are tied to particular providers, specialist care-fees advisers can offer advice on products from across the whole market.

A list of independent financial advisers who are accredited by the Society of Later Life Advisers can be found at societyoflaterlifeadvisers.co.uk or you can call 0333 202 0454 or email [email protected]

There is also a number of organisations that will provide free advice about funding care and support. These are a good place to start if you are looking for

Visit www.carechoices.co.uk for further assistance with your search for care 55 Essential information

Inspecting and regulating care services Health and social care easily see where a service is performing well, and services must be registered where it needs to improve. to show that they meet a set of standards. The Care Quality Commission It’s always a good idea to check inspection reports (CQC) is the independent regulator of health and and ratings when choosing a care service. You can social care in England. It registers care providers and find reports and ratings on the CQC’s website inspects and rates services. When things go wrong, (cqc.org.uk). Care providers must also display their the CQC can also take action to protect people who latest rating at their premises and on their website. use services. You can also tell the CQC about your experiences After an inspection of a care home or home care of care – good or bad. It can use your information agency, the CQC publishes a report of what it found. to see where it should inspect next, and what to The report looks at how well the service meets look out for when it does. If you want to share your the CQC’s five key questions: Is the service safe? experience of care, visit cqc.org.uk/share Effective? Caring? Responsive to people’s needs? Well-led? Tel: 03000 616161 Email: [email protected] Each care home and home care agency will get Web: cqc.org.uk an overall rating of outstanding, good, requires Write to: The Care Quality Commission, Citygate, improvement or inadequate. It will also get ratings Gallowgate, Newcastle upon Tyne NE1 4PA for each key question. The ratings mean you can

Comments, compliments or complaints about your care or support service You should feel able to comment on, compliment or recommended that you speak to the manager of complain about any aspect of your care or support the service about your concerns first. The problem service that affects your happiness, comfort or may be able to be resolved quite easily once they wellbeing. This applies whether you are in residential are made aware of it. If someone else is raising a care or receiving support in your own home. Your complaint on your behalf, they should ensure that concerns can be about anything, from the way you they have your written permission to do so first. are treated by the staff to the quality of the food you are served. In residential care, you should feel If you feel that your concerns are not being taken able to make comments and suggestions about seriously and nothing is being done to address possible improvements to your surroundings and them, you should contact the registered owners the services provided. of the service. The law says that the registered owners must respond to any complaints made. If It should be easy for you to make a comment or the registered owner is not the service manager, the complaint, and you should feel that any concerns service manager will give you the address to contact are being taken seriously. Under national essential the owner. standards of quality and safety, all care services must have a simple and easy-to-use complaints If you’re not satisfied with the response you receive, procedure. and you pay for the care without assistance from the local authority, you can make a complaint to If you are concerned about the care that you, or the Local Government & Social Care Ombudsman a friend or relative are getting from a service, it is (LGSCO).

56 Search for care at www.carechoices.co.uk to find support in your area Local Government & Social Care Ombudsman authority and you’re unhappy with the providers PO Box 4771, Coventry CV4 OEH response, you can ask your local Adult Social Care Tel: 0300 061 0614 complaints team for help or to make a complaint on Text: 07624 811595 (just text ‘call back’ to this your behalf. number and an LGSCO adviser will call you). Web: lgo.org.uk If you think the service is not meeting national standards or Care Quality Commission (CQC) If you receive financial support from your local regulations, you can contact the CQC, see page 56.

Complaints, comments or compliments about Adult Social Care Adult Social Care is always pleased to hear what Write to: Complaints and Feedback team, you have to say about the services it provides or Adult Social Care, provides financial support for. Please don’t be afraid East Sussex County Council, to raise your concerns, as the Council’s feedback County Hall, St Anne’s Crescent, teams can try to put things right for you as soon as Lewes BN7 1UE possible. They can also learn from your comments and complaints, which can help to improve services. If you need an interpreter or sign-language interpreter, this can be arranged for you. Adult Social Care also wants to hear your compliments when things go well, or if you have any Brighton & Hove comments or ideas for how things could be done If you wish to make a comment, compliment or better. complaint, please visit brighton-hove.gov.uk/ customerfeedback and fill out the online form East Sussex or you can contact the Customer Feedback team If you want to make a comment, complaint or directly: compliment about Adult Social Care services, visit eastsussex.gov.uk/socialcarefeedback and Tel: 01273 291229 • Email: fill out the online form, or you can contact the [email protected] Complaints and Feedback team directly: Write to: Customer Feedback team, Brighton & Hove City Council, Tel: 01273 481242 • Email: Hove Town Hall, [email protected] Norton Road BN3 3BQ

Healthwatch Healthwatch East Sussex and Healthwatch Brighton (office) or & Hove are the consumer organisations for health [email protected] and social care in the county. They aim to provide (information line). information, refer people to relevant services, help Web: healthwatchbrightonandhove.co.uk people make informed choices and gather the views and experiences of patients and social care users. East Sussex Freepost RTTT-BYBX-KCEY, Brighton & Hove Healthwatch East Sussex, Community Base, 113 Queens Road BN1 3XG Greencoat House, Tel: 01273 234041 (office) or 01273 234040 Eastbourne BN21 3UT (information line). Tel: 0333 101 4007 Email: Email: [email protected] [email protected] Web: healthwatcheastsussex.co.uk

Visit www.carechoices.co.uk for further assistance with your search for care 57 Advocacy When important decisions are being made about Independent Mental Capacity Advocate (IMCA) your life, like decisions about care, support or If you are over the age of 16, lack mental capacity and housing, you must be able to express your own do not have an appropriate family member or friend wishes and feelings. to represent your views, you are legally entitled to an IMCA (if decisions are being made about serious Under the Care Act, if you have substantial difficulty medical treatment or a change of accommodation). with communicating and do not have an appropriate family member or friend to put your views across, In some cases, if you are in a vulnerable position, Adult Social Care must arrange an advocate for you you can have an advocate even if you have family or when you contact the department for help with care friends who are able to help you. and support. Advocates are also there to protect your human An advocate will help you say what you want, secure rights if you have been admitted to hospital, or your rights, represent your interests and help you to live in residential care, lack mental capacity and it take more control of your own life. appears you are being deprived of your liberty for your own safety. This is called Deprivation of Liberty You may find an advocate helpful if you are: Safeguards (DoLS), see page 60. • in a situation where you feel vulnerable, discriminated against or at risk of abuse (financial, Independent Mental Health Advocate (IMHA) emotional, physical, sexual, psychological or The Independent Mental Health Advocate service institutional); is for people who have been sectioned under the Mental Health Act. You have a legal right to receive • finding it difficult to put your views across or don’t information and support if you are: feel you are being listened to; • currently detained under certain sections of the • feeling that you do not have support from Mental Health Act; someone who has your best interests at heart; • subject to Guardianship or a Community • facing a major life change that could mean that Treatment Order; or you will need to access support services; • considering certain treatments which have been • eligible for care or support services from Adult suggested to you. Social Care; • struggling with an issue and feel that you would Advocates can be: benefit from some support; or • volunteer or paid advocates; or • involved in a safeguarding enquiry or planning • people with specialist knowledge, like doctors, meeting. lawyers or solicitors.

Advocates are not there to tell you what to do or to East Sussex make decisions for you, but to help you express your East Sussex County Council has a contract with views and make your own decisions. POhWER to provide independent and confidential advocacy services. East Sussex produces a factsheet called ‘Independent advocacy – Someone to speak up for you’. You You can talk to POhWER advocates in the strictest can get it from Health and Social Care Connect or confidence either by asking your care manager or download it from eastsussex.gov.uk/socialcare ward staff for a referral or by contacting POhWER directly: Support is also provided for people with mental Tel: 0300 456 2370 (charged at local rate). health conditions.

58 Search for care at www.carechoices.co.uk to find support in your area Email: [email protected] Mind in Brighton and Hove Skype: pohwer.advocacy Advocacy for adults with mental health issues Web: pohwer.net/east-sussex including those affecting older people. Tel: 01273 666950 Brighton & Hove Email: [email protected] The Sussex Advocacy Partnership provides a Web: mindcharity.co.uk central point of access for all statutory advocacy. Professionals can refer to the central point of Mind Out access, managed by POhWER, for independent Advocacy for LGBTQ people with mental health Care Act Advocates, by emailing issues. [email protected] or visiting Tel: 01273 234839 pohwer.net/brighton-and-hove Email: [email protected] Web: mindout.org.uk/get-support/advocacy Alternatively, you can make a self-referral to community advocacy services by contacting the Speak Out following organisations: Advocacy for adults with learning disabilities. Tel: 01273 421921 Impact Initiatives Email: [email protected] Advocacy services for vulnerable people, Web: bhspeakout.org.uk including those with sensory impairments. Tel: 01903 730044 Sussex Interpreting Services Email: [email protected] Delivers bilingual advocacy services. Web: impact-initiatives.org.uk/services/adults- Tel: 01273 234016 and-older-people/advocacy Web: sussexinterpreting.org.uk/bap

Safeguarding adults If you are concerned that you or someone you know because of their care and support needs. may be being abused, neglected or exploited, you should raise your concerns. Other adults who may be at risk of abuse or neglect include people who are: It is important that everyone knows what to look • unpaid carers; for, and who they can go to for advice and support. Changes in someone’s physical or emotional state, • homeless; or injuries that cannot be explained, may be a sign • experiencing domestic abuse; of abuse. • addicted to drugs or alcohol; The Sussex Safeguarding Adults Boards has • badly treated and forced to work for little or no arrangements in place to prevent and protect pay; or people who may be at risk of, or are experiencing, abuse or neglect. This is set out in the ‘Sussex • forced to marry. Safeguarding Adults Policy and Procedures’ at sussexsafeguardingadults.procedures.org.uk The abuse may be an isolated incident or happen repeatedly over time. Harm or abuse could be An adult may be at risk of abuse or neglect if they deliberate but could also be the result of poor care. have needs for care and support because of their A person may be neglected, persuaded to agree age, physical or learning disability, mental health to something against their will or taken advantage needs or other illness and are, or may be, unable of because they do not fully understand the to protect themselves against harm or exploitation consequences of their choices or actions. 

Visit www.carechoices.co.uk for further assistance with your search for care 59  If you think this applies to you, or that another of care workers must also contact the Disclosure adult is at risk of, or is being abused or neglected, and Barring Service (DBS) if, in their view, any please contact your local Adult Social Care person they employ is guilty of misconduct that has department for advice and support. harmed, or put at risk of harm, an ‘adult at risk’.

Please contact the police if a crime has been For more information, advice or to report a committed. safeguarding concern, contact:

The Safeguarding Adults Board (SAB) in East Sussex East Sussex and Brighton & Hove has a leaflet called ‘What to do Health and Social Care Connect if you think someone is being abused, neglected or Open 8.00am to 8.00pm, seven days a week, exploited’, which is available from Health and Social including bank holidays. Care Connect, the Adult Social Care Access Point or Tel: 0345 60 80 191 via eastsussex.gov.uk Email: [email protected] Text: 07797 878111 In Brighton & Hove, suspected abuse can be Minicom via type talk: 18001 0345 60 80 191 reported directly by filling in a safeguarding concern Web: eastsussex.gov.uk/socialcare form at brighton-hove.gov.uk/reportadultabuse or by emailing HASCSafeguardingHub@brighton- Brighton & Hove hove.gov.uk Adult Social Care Access Point Tel: 01273 295555 Minicom: 01273 296205 In East Sussex, suspected abuse can be reported Email: directly by filling in the online concern form at [email protected] eastsussex.gov.uk/socialcare/worried/report or by Web: brighton-hove.gov.uk/social-care emailing [email protected] If you suspect a crime has been committed, By law, care homes and agencies supplying care contact Sussex Police on 101. In an emergency, workers must carry out rigorous checks on anyone you should call 999 for immediate help. they intend to employ. Care providers and suppliers

The Mental Capacity Act The Mental Capacity Act 2005 is the legislation support. Wherever possible, people should be applied to people over the age of 16 to empower helped and supported to make their own decisions. and protect those who may not be able to make some decisions for themselves. All adults have Many decisions are covered by the Act from simple the right to make their own decisions about their things like what to eat, to more complicated own lives, including decisions about their care and decisions like where to live and medical treatment.

Deprivation of Liberty Safeguards (DoLS) This legislation aims to protect the rights of capacity to agree to and would not, for example, be vulnerable people who may lack the mental capacity allowed to leave, if they asked to do so. Specialist to make decisions for themselves about their care assessors ensure that the person does lack the and accommodation needs. required capacity and that the arrangements are necessary and proportionate. DoLS generally applies to people who live in settings such as a care homes, who are subject to care DoLS will shortly be replaced by similar legislation arrangements that they do not have the mental called Liberty Protection Safeguards (LPS).

60 Search for care at www.carechoices.co.uk to find support in your area How solicitors can help A solicitor can offer impartial advice about making Any proposed gift out of your estate needs careful a will, making gifts, estate planning and powers consideration of the benefits, risks and implications of attorney. A specialist solicitor can offer further on any future liability for care costs. Ask family and advice, including guidance on immediate and long- friends for their recommendations if you don’t have term care, ensuring (if applicable) that the NHS has your own solicitor. It is important to gather as much made the correct contribution to your fees, and advice as possible, so contact several firms, explain support on some of the more complex issues you may your situation and get an estimate of the fees and face later on, some of which are noted below. an idea of the timescales involved. Many firms will make home visits if necessary and will adapt their Lasting Powers of Attorney (LPAs) allow you to communications to meet whatever needs you may appoint someone you trust to make decisions have. It is important to find a solicitor who specialises about your personal welfare, including healthcare in this area of law. and consent to medical treatment, as well as your property and financial affairs. Solicitors for the Elderly is an independent national organisation of lawyers, who provide specialist legal advice for older and vulnerable people, their families The Court of Protection can issue Orders directing and carers. They can help you find the right person the management of a person’s property and financial to advise you free of charge, but solicitors will then affairs if they are becoming, or have become, make a charge for their services. incapable of managing their own affairs and do not have an LPA. The Court procedure is presently very Solicitors for the Elderly slow, and the fees are quite expensive so preparing a Tel: 0844 567 6173 • Email: [email protected] LPA is always advisable, providing you have somebody Web: solicitorsfortheelderly.com sufficiently trustworthy to appoint as your attorney.

2018-19 089 Getting Help in East Sussex online at 1space.eastsussex.gov.uk From personal care to getting odd jobs done, from advice to coping with ill health, East Sussex 1Space will help you find solutions around the county to help you live independently, safely and in good health. East Sussex 1Space: A single location for care, support and wellbeing services A growing directory of services, organisations and groups Up-to-date information Helping you to stay independent

Visit www.carechoices.co.uk for further assistance with your search for care 61 Registered Care Association East Sussex, Brighton & Hove

Choosing a care provider etc. We believe that it’s best to arrange a trial period for yourself or a loved one for those seeking permanent accommodation. is not easy. This Association exists to ensure that By working with several national bodies and members’ services offer the highest possible attending meetings with inspection bodies and local standard of care and facilities. social care departments, the Association helps to keep members up to date with best practice and Members are committed to complying with the latest news from the sector. Advice is also available Association’s ‘Code of Conduct’, thereby providing about training courses and access to training the best quality of care for residents, and are support grants. Members can also receive advice in only admitted to membership if they comply with resolving any disputes with local authorities. national standards and our Residents’ Charter. Members must provide privacy, dignity and For further information, advice and help please independence, good healthy food and warmth in contact one of the following: comfortable surroundings. Care must be provided by trained and competent staff and residents Brighton, Hove and District treated in a caring and comfortable manner, ideally Graham Dean in a home from home. 66 Wilbury Road, Hove BN3 3PA Tel: 01273 475599 Members must have a clear complaints procedure; which residents may use if necessary. It must Hastings, St Leonards, Bexhill and District indicate the name and telephone number of the David Callaghan Care Quality Commission and contact address for Egerton House, 3 Egerton Road, Bexhill TN39 3HH local social services. Tel: 01424 819280

Care services vary in many aspects and it’s important Eastbourne and Wealden that each individual chooses the right provider to Jenny Essaadi suit their needs. The Association is happy to advise Rivendale Lodge, 14 Prideaux Road, those looking for a care and runs an online directory, Eastbourne BN21 2NB and is always willing to help potential residents and Tel: 01323 731575 to explain all aspects of care and available facilities Useful contacts

Action on Hearing Loss Age UK Brighton & Hove Offers community support services to people who Services include advocacy, foot care, information are deaf or hard of hearing. and advice, day trips in the minibus, activities on site, Information line: 0808 808 0123 counselling and computer drop-in courses. It is also Textphone: 0808 808 9000 the central point for the Dementia Action Alliance. SMS: 0780 000 0360 Tel: 01273 720603 Email: [email protected] Email: [email protected] Web: actiononhearingloss.org.uk Web: ageuk-bh.org.uk

62 Search for care at www.carechoices.co.uk to find support in your area Age UK East Sussex Respite and befriending Services include information and advice, day centres A carefully selected volunteer can visit for three and activities, support when leaving hospital and hours a week to keep the person you look after foot care services. company while you go out and have a break. This Web: ageuk.org.uk/eastsussex service does not provide personal care.

Head office Computer help at home Faraday House, 1 Faraday Close, A volunteer comes to your home to help you Eastbourne BN22 9BH learn how to use your computer in ways that will Tel: 01273 476704 help you as a carer, such as keeping in touch with Email: friends and family, or shopping or banking online. [email protected] Talk and support Registered office A specially trained volunteer regularly calls you for 54 Cliffe High Street, around 30 minutes to give you someone to talk to Lewes BN7 2AN and offer basic counselling support.

Age UK national advice line Aspens Tel: 0800 055 6112 Provides a range of support and services for Web: ageuk.org.uk people on the autistic spectrum. Its website offers information, practical advice and information on Age Concern Eastbourne other services. It runs family support groups in Services include information and advice, Hastings twice a month. befriending, a day club and support when leaving Tel: 01892 822168 hospital for older people in Eastbourne and Email: [email protected] and surrounding areas. [email protected] Tel: 01323 638474 Web: aspens.org.uk Email: [email protected] Web: ageconcerneastbourne.org.uk British Red Cross The British Red Cross can help you to live Alzheimer’s Society independently at home, take you home following a Provides support for carers of people with dementia. hospital stay and provide support when you return The Carer Information and Support Programme home from hospital. Services available include help (CrISP) offers information and advice, including with everyday tasks, help arranging for bills to be support in finding ways to cope. paid or organising transport home after a stay in Web: alzheimers.org.uk hospital. Tel: 01622 690011 Brighton & Hove Email: [email protected] Tel: 01273 726266 Web: redcross.org.uk Email: [email protected] Carers’ Crisis Service Association of Carers, The Providing short-term practical and emotional An independent local charity and a member of support to carers, in their own home, to allow them Carers UK. The Association of Carers offers free, to have a short break from caring. volunteer-led services to carers living in Hastings Tel: 01435 866270 and Rother. Email: [email protected] Tel: 01424 722309 Email: [email protected] Care for the Carers Web: associationofcarers.org.uk Care for the Carers is the independent carers’ Facebook: facebook.com/AssociationofCarers centre for East Sussex. It offers a range of services

Visit www.carechoices.co.uk for further assistance with your search for care 63 for carers of all ages including information, advice, East Sussex Community Information Service emotional and practical support and help to access A website of local and community information other services. developed and managed by East Sussex County Tel: 01323 738390 Council. Email: [email protected] Web: escis.org.uk Web: cftc.org.uk East Sussex Young Carers (ESYC) Carers Centre Supports young carers aged 5-18 who are Carers Centre offers different kinds of services responsible for caring for a family member with a working with and supporting young and adult carers long-term illness or disability, prioritising mental in Brighton & Hove. health or drug/alcohol issues. Tel: 01273 746222 Tel: 0300 111 1110 Email: [email protected] Email: [email protected] Web: thecarerscentre.org Web: eastsussexyoungcarers.org.uk

DeafblindUK Headway East Sussex Offers services to people with sensory needs, A registered charity which supports anyone affected providing community support/domiciliary care for by a brain injury, including the relatives and carers of people in the community. those who have suffered a brain injury. Tel: 01733 358100 Tel: 01825 724323 Email: [email protected] Email: [email protected] Web: deafblind.org.uk Web: headwayeastsussex.org.uk

Digital Brighton and Hove Library services – East Sussex A signposting website supporting people to find If you are caring for someone who can’t be left places with free internet access, computer courses alone, East Sussex Library and Information Services and sessions to get help with digital skills. can help you use library services. Contact the service Email: [email protected] to find out more about the help available such as the Web: digitalbrightonandhove.org.uk Home Library Service or reminiscence boxes. Tel: 0345 608 0196 East Sussex Hearing Resource Centre Web: eastsussex.gov.uk/libraries Offers services to improve the quality of life for people who are deaf, deafened, deafblind and hard Library services – Brighton & Hove of hearing and living in East Sussex. If you are caring for someone and are unable to get Tel: 01323 722505 out, Brighton & Hove libraries offer a Home Delivery Email: [email protected] Service. Books in standard print, large print or audio Web: eshrc.org books can be delivered to your home. Tel: 01273 290800 East Sussex 1Space Email: [email protected] Online directory of care and support services developed by East Sussex County Council. Motor Neurone Disease Association Web: 1space.eastsussex.gov.uk Offers support if you are caring for someone with motor neurone disease. East Sussex Association of Blind and Partially Tel: 01604 250505 Sighted People, The MND Connect helpline: 0808 802 6262 Offers independent living skills and support groups Email: [email protected] to people who are blind/deaf/partially sighted. Web: mndassociation.org Tel: 01323 832252 Email: [email protected] My Life Brighton and Hove Web: eastsussexblind.org An easy to use, online directory listing local Brighton

64 Search for care at www.carechoices.co.uk to find support in your area & Hove and national organisations and services to been approved in terms of quality, safety and staff support everyday living. training. Web: mylifebh.org.uk East Sussex Portal, The Tel: 01323 463440 Provides support if you or know someone you know Web: eastsussex.gov.uk/supportwithconfidence is suffering from domestic or sexual abuse. Email: [email protected] Brighton & Hove Web: theportal.org.uk Tel: 01273 292494 Web: East Sussex brighton-hove.gov.uk/supportwithconfidence Tel: 01424 716629 (Hastings and Rother). Tel: 01323 417598 (all other areas in East Sussex). Terrence Higgins Trust Offers support if you are living with HIV, know Brighton & Hove someone who is, or think you might have put Tel: 0300 323 9985 or 01273 622828 yourself at risk of getting HIV. Tel: 01273 764200 RNIB Email: [email protected] Provides practical and emotional advice and support Web: tht.org.uk across England to people who are blind or partially sighted and their friends and family. Together Co Helpline: 0303 123 9999 A registered local charity which supports people Email: [email protected] who feel lonely or isolated because of age, Web: rnib.org.uk disability or poor physical or mental health. Together Co can offer befriending, advocacy and Support With Confidence social prescribing. Helps to find a wide range of care and support Tel: 01273 229386 services from people and organisations that have Web: togetherco.org.uk

National helplines Al-Anon Family Groups information and advice. Worried about someone’s drinking? Help and hope Tel: 0300 772 9600 • Email: [email protected] for families and friends of alcoholics. Web: carers.org Helpline: 0800 008 6811 (10.00am to 10.00pm). Email: [email protected] Carers UK Web: al-anonuk.org.uk A charity providing information, advice and support for carers. Carers Direct Helpline Adviceline: 0808 808 7777 (9.00am to 6.00pm, If you are a carer, the helpline advisers can give Monday to Friday). you information to help make decisions about your Email: [email protected] personal support needs and the needs of the person Web: carersuk.org you’re looking after. Tel: 0300 123 1053 (9.00am to 8.00pm, Monday to FirstStop Advice Friday; and 11.00am to 4.00pm at weekends). Advice and information on all aspects of care, Web: nhs.uk/conditions/social-care-and-support- accommodation, housing, finance and rights for guide/pages/carers-direct-helpline.aspx older people. Firststop Advice Service: 0800 377 7070 Carers Trust Email: [email protected] A charity for carers offering practical help, Web: firststopcareadvice.org.uk 

Visit www.carechoices.co.uk for further assistance with your search for care 65  Independent Age NHS website, The A national information and advice service for older Offers an online directory of CQC regulated people, their families and carers, particularly around care services information in addition to lots of social care. information on health and wellbeing. Tel: 0800 319 6789 Web: nhs.uk Email: [email protected] Web: independentage.org Silver Line, The A free, confidential helpline for older people, open My Care My Home 24 hours a day, every day of the year. Offers a comprehensive range of services including assessment and advice on how to meet your care Launched by Dame Esther Rantzen, The Silver and support needs, and signposting to financial or Line aims to combat loneliness in the over-65s legal advice. by providing friendship, information and advice Tel: 0800 731 8470 through calls to trained volunteers. Web: mycaremyhome.co.uk Tel: 0800 470 8090 Web: thesilverline.org.uk NHS 111 111 is the NHS non-emergency number. It’s fast, Veterans’ Gateway easy and free. Call 111 and speak to a highly trained The first point of contact for Armed Forces adviser, supported by healthcare professionals. They personnel, veterans and their families seeking will assess your symptoms and immediately direct information about employability, finances, personal you to the best medical care for you. relationships, befriending and more. Tel: 111 Tel: 0808 802 1212 Web: nhs.uk/111 Web: veteransgateway.org.uk

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66 Search for care at www.carechoices.co.uk to find support in your area Care home listings

Brighton & Hove care homes Advertisers are highlighted

Acorn House – Acorn Watford Ltd Brighton & Hove City Council – 19 Leicester Villas 198 Ditchling Road, 19 Leicester Villas, Hove BN3 5SP Brighton BN1 6JE Tel: 01273 295840 LDA YA Tel: 01273 271237 LDA Brighton & Hove City Council Acorn Hove – 20 Windlesham Road Loxwood House, 17 Old Shoreham Road, 20 Windlesham Road, Brighton BN1 3AG Hove BN3 6NR Tel: 01273 295477 LDA YA Tel: 01273 503586 D LDA Brighton & Hove City Council Arlington House – 83 Beaconsfield Villas 10 Tennis Road, Hove BN3 4LR 83 Beaconsfield Villas, Brighton BN1 6HF Tel: 01273 413222 OP D YA Tel: 01273 295297 LDA YA Arundel Park Lodge Brighton & Hove City Council 22-24 Arundel Drive East, Saltdean, – Craven Vale Resource Centre Brighton BN2 8SL Craven Road, Brighton BN2 0FE Tel: 01273 303449 OP D Tel: 01273 295772 OP Aspen House Care Home Brighton & Hove City Council – Ireland Lodge 17 Wilbury Avenue, Hove BN3 6HS Lockwood Crescent, Woodingdean, Tel: 01273 772255 OP D MH Brighton BN2 6UH Tel: 01273 296120 OP D MH Autumn Lodge 35-39 Rutland Gardens, Hove BN3 5PD Brighton & Hove City Council – Knoll House Tel: 01273 271786 Advert inside front cover OP D Ingram Crescent West, Hove BN3 5NX Tel: 01273 296443 OP PD YA Borradaile House 13 Walpole Road, Brighton BN2 0AF Brighton & Hove City Council – The Beach House Tel: 01273 244000 LDA YA 29 Westbourne Villas, Hove BN3 4GQ Tel: 01273 295288 OP PD LDA YA Bramble Cottage Retirement Home 18 Carden Avenue, Patcham, Brighton & Hove City Council Brighton BN1 8NA – Wayfield Avenue Resource Centre Tel: 01273 565821 OP 2 Wayfield Avenue, Hove BN3 7LW Tel: 01273 295880 OP MH Brighton & Hove Bethesda Home 5 Hove Park Gardens, Old Shoreham Road, Carlton House Hove BN3 6HN 44 St Aubyns, Hove BN3 2TE Tel: 01273 735735 OP D Tel: 01273 738512 OP D Brighton & Hove City Council – 15 Preston Drove Charles Lodge 15 Preston Drove, Brighton BN1 6LA 75 New Church Road, Hove BN3 4BB Tel: 01273 294310 OP LDA YA Tel: 01273 777797 OP D

Visit www.carechoices.co.uk for further assistance with your search for care 67 Brighton & Hove care homes continued

Charlesworth Rest Home Gate Cottage Rest Home 37 Beaconsfield Villas, Brighton BN1 6HB Bazehill Road, Rottingdean, Brighton BN2 7DB Tel: 01273 565561 OP Tel: 01273 301890 OP Churchley Rest Home Ltd, The Goldstone Crescent, 100 91 New Church Road, Hove BN3 4BB (Care Management Group) Tel: 01273 725185 OP Hove BN3 6BE Tel: 01273 553718 LDA Cloverdale House 19 Vallance Gardens, Hove BN3 2DB Grange Rest Home Ltd, The Tel: 01273 733757 LDA 11 Sackville Gardens, Hove BN3 4GJ Tel: 01273 298746 OP Conifer Lodge 95-99 Pembroke Crescent, Hove BN3 5DE Grosvenor Lodge Tel: 01273 701888 OP MH YA 40 Old Shoreham Road, Hove BN3 6GA Tel: 01273 739739 D Crescent House 108 The Drive, Hove BN3 6GP Highviews, The Tel: 01273 732291 OP 47 Saltdean Drive, Saltdean, Brighton BN2 8SD Tel: 01273 390610 OP D PD LDA MH SI YA Dane House 52A Dyke Road Avenue, Hyman Fine House Brighton BN1 5LE 20 Burlington Street, Brighton BN2 1AU Tel: 01273 059732 LDA Tel: 01273 688226 OP D Davigdor Lodge Rest Home Lansdowne Road 56-58 Tisbury Road, Hove BN3 3BB Marina, 3d Lansdowne Road, Hove BN3 1DN Tel: 01273 726868 MH YA Tel: 01273 731380 LDA Droveway, The, 3 (Care Management Group) Lavender House Hove BN3 6LF 17 Walsingham Road, Hove BN3 4FE Tel: 01273 563935 LDA Tel: 01273 729851 MH YA Droveway, The, 3a (Care Management Group) Lustrells Vale Hove BN3 6LF 52 Lustrells Vale, Saltdean, Brighton BN2 8FE Tel: 01273 541229 LDA Tel: 07768 514531 PD LDA YA Dyke Road, 287 (Care Management Group) Lustrells, The Hove BN3 6PD 27 Lustrells Crescent, Saltdean, Brighton BN2 8AR Tel: 01273 566804 LDA Tel: 01273 309872 PD LDA YA Dyke Road, 290 (Care Management Group) Lyndhurst Road, 4-10 (Z & M Care Ltd) Brighton BN1 5BA Hove BN3 6FA Tel: 01273 552069 LDA Tel: 01273 323814 OP D LDA Fairdene Lodge Lyndhurst Road, 12 (Z & M Care Ltd) 14-16 Walsingham Road, Hove BN3 4FF Hove BN3 6FA Tel: 01273 735221 OP D Tel: 01273 323814 LDA YA

68 Search for care at www.carechoices.co.uk to find support in your area Brighton & Hove care homes continued

Marine View Rest Home RNIB Wavertree House 279 Kingsway, Hove BN3 4LJ Somerhill Road, Hove BN3 1RN Tel: 01273 417696 OP D YA AD Tel: 01737 773851 OP SI Mill Lane, 52 (Southdown Housing Association) RNID Action on Hearing Loss 13 Wilbury Gardens Portslade BN41 2DE 13 Wilbury Gardens, Hove BN3 6HQ Tel: 01273 439156 LDA Tel: 01273 205044 OP D PD LDA MH SI YA Oakleigh Lodge Residential Home Sackville Gardens 36 New Church Road, Hove BN3 4FJ 57 Sackville Gardens, Hove BN3 4GJ Tel: 01273 205199 OP YA Tel: 01273 748031 MH Outlook House Shore House 74 Redhill Drive, Brighton BN1 5FL 80-81 Marine Parade, Brighton BN2 1AJ Tel: 01273 555252 LDA SI YA Tel: 01273 929393 OP MH YA Parkview Care Home St Christopher’s Residential Home 70 Old Shoreham Road, Hove BN3 6HJ 47-49 Rutland Gardens, Hove BN3 5PD Tel: 01273 720120 MH YA Tel: 01273 327210 OP Pier View House St Mary’s House St Johns School and College, 38-39 Preston Park Avenue, Brighton BN1 6HG 17 Walpole Road, Brighton BN2 0AF Tel: 01273 556035 OP Tel: 01273 244000 LDA YA Swanborough House Place Farm House Swanborough Drive, Whitehawk, Ladies Mile Road, Brighton BN1 8QE Brighton BN2 5PH Tel: 01273 563902 OP Tel: 01273 696391 OP D PD LDA MH SI YA AD Portland Road Vallance Gardens, 4 (Care Management Group) 9 Portland Road, Hove BN3 5DR Hove BN3 2DD Tel: 01273 822103 MH Tel: 01273 749626 LDA Preston Drove Vallance Residential Care Home 88 Preston Drove, Brighton BN1 6LB 7-9 Vallance Road, Hove BN3 2DA Tel: 01273 244000 LDA YA Tel: 01273 326053 OP Preston Road Westwood Care Home 111 Preston Road, Brighton BN1 6AF 9 Knoyle Road, Brighton BN1 6RB Tel: 01273 244000 LDA YA Tel: 01273 553077 OP YA Priory Rookery Hove Whitehouse, The 22-24 Sackville Gardens, Hove BN3 4GH 1 Chichester Drive West, Saltdean, Brighton BN2 8SH Tel: 01273 202520 LDA YA Tel: 01273 302614 OP Rachel Mazzier House Wilbury 25 Chatsworth Road, Brighton BN1 5DB 66 Wilbury Road, Hove BN3 3PA Tel: 01273 564021 LDA Tel: 01273 326170 OP

Visit www.carechoices.co.uk for further assistance with your search for care 69 Maycroft Manor Care Home Maycroft Manor is our award winning care home on Carden Avenue. Built on over 20 years of experience, Maycroft Manor offers a state-of-the-art cinema, therapy room, hair salon and café.

Alongside our high quality care, residents can also enjoy our range of inclusive services and varied dining options as part of our wellbeing programme.

For more information or to book a virtual tour, please speak to us on 01273 859790 or email Lisa at [email protected]

Maycroft Manor Care Home, 2-8 Carden Avenue, Brighton BN1 8NA www.hallmarkcarehomes.co.uk

For care homes. For Living

Your local Bupa care homes in East Sussex. If you’re considering care for an elderly loved one, a warm, welcoming place close to family and friends means a lot. That’s why our choice of long and short-term care options in East Sussex could be something for you to think about, whether you’ve got our insurance or not.

Look in the listings for Copper Beech, Call us for advice or to arrange a visit Dean Wood and East Dean 0808 252 5993 Grange Lines are open 8am to 6.30pm Monday to Friday, 9am to 12.30pm Saturday. Closed Sunday and bank holidays. We may record or monitor our calls. Q117262 FEB19 CS 01087

70 Search for care at www.carechoices.co.uk to find support in your area Brighton & Hove care homes with nursing Advertisers are highlighted

Adelaide Nursing Home, The Highbury House Nursing Home 203-205 New Church Road, Steyning Road, Rottingdean BN2 7GA Hove BN3 4ED Tel: 01273 309447 OP D PD MH SI Tel: 01273 410530 Advert page 72 OP PD Hyman Fine House Arundel Park Lodge 20 Burlington Street, Brighton BN2 1AU 22-24 Arundel Drive East, Saltdean, Tel: 01273 688226 OP D Brighton BN2 8SL Lindridge Tel: 01273 303449 OP D Laburnum Avenue, Hove BN3 7JW Asher Nursing Home Tel: 01273 746611 OP D PD LDA MH SI YA 33 Wilbury Gardens, Hove BN3 6HQ Maycroft Manor Tel: 01273 823310 OP MH YA 2-8 Carden Avenue, Barford Court Brighton BN1 8NA Advert page 70 157 Kingsway, Hove BN3 4GR Tel: 01273 859790 OP D PD MH SI YA Tel: 01273 777736 OP D PD YA Middleton Grove Nursing Home Birch Grove Nursing Home 11 Portland Road, Hove BN3 5DR 1-3 Stanford Avenue, Tel: 01273 325705 OP Brighton BN1 6AD Oaklands Tel: 01273 566111 OP D PD MH YA 39 Dyke Road Avenue, Hove BN3 6QA Blind Veterans UK Tel: 01273 330806 OP D PD SI Ian Fraser House, Greenways, Ovingdean, Brighton BN2 7BS Partridge House Nursing and Residential Care Home Tel: 01273 307811 D PD SI Leybourne Road, off Heath Hill Avenue, Bon Accord Brighton BN2 4LS 79-81 Church Road, Hove BN3 4BB Tel: 01273 674499 OP D Tel: 01273 721120 OP D MH YA Patcham Nursing Home Dean Wood Bupa Care Home Eastwick Barn, Eastwick Close, Warren Road, Brighton BN2 6DA Brighton BN1 8SF Tel: 01273 256885 Advert page 70 OP D PD YA Tel: 01273 501358 OP PD

Downlands Pines Nursing Home, The 96 The Drive, Hove BN3 6GP Furze Hill, Hove BN3 1PA Tel: 01273 723937 Advert page 72 OP PD Tel: 01273 820275 OP D

Glentworth House Regent House Nursing Home 40-42 Pembroke Avenue, Hove BN3 5DB 107-109 The Drive, Hove BN3 6GE Tel: 01273 720044 OP D Tel: 01273 220888 OP

Hazelgrove Nursing Home Rottingdean Nursing and Care Home Heath Hill Avenue, Brighton BN2 4FH 30-32 Newlands Road, Rottingdean, Brighton BN2 7GD Tel: 01273 886788 OP D YA Tel: 01273 308073 OP

Visit www.carechoices.co.uk for further assistance with your search for care 71 Brighthelm Care Group We are a group of five small to medium care homes; small enough to retain a friendly and family feel. We mostly cater for elderly residents with nursing needs in Adelaide Nursing Home, Downlands Nursing Home, Seaway Nursing Home and Glottenham Manor. However, whilst Bannow Nursing Home with Dementia does provide nursing care, it focuses on elderly residents with dementia.

Adelaide Downlands Seaway Bannow Nursing Home Glottenham Nursing Home Nursing Home Nursing Home with Dementia Manor 203-205 New Church 96 The Drive, Hove, 33 Vallance Quarry Hill, St Leonards Bishops Lane, Road, Hove, BN3 4ED BN3 6GP Gardens, Hove, BN3 2DB on Sea, TN38 0HG Robertsbridge, TN32 5EB Tel: 01273 410530 Tel: 01273 723937 Tel: 01273 730024 Tel: 01424 433021 Tel: 01580 880212

Our homes are privately owned in a friendly and welcoming any loss of privacy, dignity or and are situated in residential environment. respect. Privacy and dignity are areas close to local shops. They paramount to ensure individuals We are more than just a group of offer a warm friendly atmosphere can lead their own life as per care homes, we strive to make it with high standards of care. their choice. our clients’ home, a place where Each home has their own they can retain independence The owners and management dedicated manager with the and personal freedom and live have many years’ experience support of an area manager their lives with enjoyment and providing expert care to older overseeing the group. The fulfilment. and vulnerable people in a managers work closely with homely, family atmosphere. Our aim is to provide all the one another offering support Everything is geared towards necessary care and attention and sharing expertise. The ensuring that our care homes’ for those who wish to spend manager within each home is residents are happy and our their stay in a secure and caring supported with a dedicated team overall aim is to provide atmosphere. We aim to treat of nurses, health care assistant dedicated, personal care, all our clients as we would wish and ancillary staff. Together tailored to individual needs. they provide a professional and to be treated ourselves and compassionate service, which believe that, while poor health We provide full support is individually tailored for might mean they can no longer to relatives including the residents with health care needs live alone it should not mean opportunity to visit at any time. We’re proud of the care we offer

Please visit our website for more information: www.brighthelmcare.com 72 Search for care at www.carechoices.co.uk to find support in your area Brighton & Hove care homes with nursing continued Advertisers are highlighted

Seaway Nursing Home Victoria Chatsworth Brighthelm Care Group 33 Vallance Gardens, Hove BN3 2DB 63 Dyke Road Avenue, Hove BN3 6DA We are a group of five small to medium care homes; small enough to retain a friendly and Tel: 01273 730024 Advert page 72 OP PD Tel: 01273 364471 OP family feel. We mostly cater for elderly residents with nursing needs in Adelaide Nursing Sycamore Court Victoria Highgrove Home, Downlands Nursing Home, Seaway Nursing Home and Glottenham Manor. Fitzherbert Drive, Bear Road, Brighton BN2 4DU 59 Dyke Road Avenue, Hove BN3 6QD However, whilst Bannow Nursing Home with Dementia does provide nursing care, Tel: 01273 697331 OP D YA Tel: 01273 562739 OP it focuses on elderly residents with dementia. Victoria Chartwell See the checklist on page 49 for useful questions 81 Dyke Road Avenue, Hove BN3 6DA to ask when looking at care homes. Tel: 01273 551355 OP

Lewes and Seaford care homes

Applewood Residential Home (Seeability) Burdyke Lodge 37 Headland Avenue, Southdown Road, Seaford BN25 4JS Seaford BN25 4PZ Tel: 01323 490880 OP Tel: 01323 873270 LDA MH SI YA Adelaide Downlands Seaway Bannow Nursing Home Glottenham Bybuckle Court Nursing Home Nursing Home Nursing Home with Dementia Manor Ashring House Marine Parade, Seaford BN25 2PZ 203-205 New Church 96 The Drive, Hove, 33 Vallance Quarry Hill, St Leonards Bishops Lane, Lewes Road, Rigmer, Lewes BN8 5ES Tel: 01323 898094 OP Road, Hove, BN3 4ED BN3 6GP Gardens, Hove, BN3 2DB on Sea, TN38 0HG Robertsbridge, TN32 5EB Tel: 01273 814400 PD LDA Tel: 01273 410530 Tel: 01273 723937 Tel: 01273 730024 Tel: 01424 433021 Tel: 01580 880212 Claremont House Avis Road, 50a 40-42 Claremont Road, Seaford BN25 2BD (Southdown Housing Association) Tel: 01323 893591 OP Our homes are privately owned in a friendly and welcoming any loss of privacy, dignity or Newhaven BN9 0PN Clifden House Dementia Care Centre and are situated in residential environment. respect. Privacy and dignity are Tel: 01273 612171 LDA areas close to local shops. They paramount to ensure individuals 80-88 Claremont Road, We are more than just a group of offer a warm friendly atmosphere can lead their own life as per Barclay House Residential Home (Seeability) Seaford BN25 2QD care homes, we strive to make it with high standards of care. their choice. St Peter’s Road, Seaford BN25 2HS Tel: 01323 896460 OP D our clients’ home, a place where Tel: 01323 873421 PD LDA MH SI YA Each home has their own they can retain independence The owners and management Cliff Court Care Home dedicated manager with the and personal freedom and live have many years’ experience Beachlands Residential Care Home 70 The Promenade, Peacehaven BN10 8ND support of an area manager their lives with enjoyment and providing expert care to older Marine Parade, Seaford BN25 2PY Tel: 01273 583764 OP D overseeing the group. The fulfilment. and vulnerable people in a Tel: 01323 891004 OP managers work closely with homely, family atmosphere. Cornfield House Our aim is to provide all the one another offering support Everything is geared towards Bevern View 3 Cornfield Road, Seaford BN25 1SW necessary care and attention and sharing expertise. The ensuring that our care homes’ The Willows, Barcombe, Lewes BN8 5FJ Tel: 01323 892973 OP D LDA MH YA AD for those who wish to spend manager within each home is residents are happy and our Tel: 01273 400752 PD LDA SI YA their stay in a secure and caring supported with a dedicated team overall aim is to provide Crockstead Farm House atmosphere. We aim to treat of nurses, health care assistant dedicated, personal care, Blatchington Court Eastbourne Road, Halland, all our clients as we would wish and ancillary staff. Together tailored to individual needs. 13 St Peters Road, Seaford BN25 2HS Lewes BN8 6PT they provide a professional and to be treated ourselves and Tel: 01323 896939 OP D Tel: 01825 840084 OP LDA YA compassionate service, which believe that, while poor health We provide full support is individually tailored for might mean they can no longer to relatives including the Blatchington Manor East Dean Grange Bupa Care Home residents with health care needs live alone it should not mean opportunity to visit at any time. Firle Road, Seaford BN25 2HH Lower Street, East Dean BN20 0DE Tel: 07962 822378 OP D Tel: 01323 887938 Advert page 70 OP D YA

We’re proud of the care we offer Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism User Bands MH Mental health SI Sensory impairment YA Younger adults AD People who misuse alcohol or drugs Please visit our website for more information: www.brighthelmcare.com Visit www.carechoices.co.uk for further assistance with your search for care 73 Lewes and Seaford care homes continued

Fairlight Manor Narconon United Kingdom 48 Fairlight Avenue, Telscombe Cliffs, Grange Court, Maynards Green, Heathfield TN21 0DJ Peacehaven BN10 7BS Tel: 01435 512460 YA AD Tel: 01273 582786 D Nightingales Residential Care Home Futures 38 Western Road, Newick, Lewes BN8 4LF Haywards Heath Road, North Chailey, Tel: 01825 721120 OP PD SI Lewes BN8 4EF North Corner Residential Care Home Tel: 01825 724444 PD LDA MH SI YA 1 Prince Edwards Road, Lewes BN7 1BJ Grosvenor Road, 3a Tel: 01273 474642 OP D (Southdown Housing Association) Seaford BN25 2BL Nova House Tel: 01323 890435 LDA Belgrave Road, Seaford BN25 2EG Tel: 01323 896629 OP Haven, The 40 Ambleside Avenue, Telscombe Cliffs, Roclyns Rest Home Peacehaven BN10 7LP 344 South Coast Road, Telscombe Cliffs, Tel: 0333 321 4881 PD LDA MH SI YA Peacehaven BN10 7EW Tel: 01273 583923 OP D PD MH SI Hillersdon Court 18 College Road, Seaford BN25 1JD Seaford Head Retirement Home Tel: 01323 897706 OP D 107 Steyne Road, Seaford BN25 1AS Tel: 01323 490851 OP D Holm Lodge Lewes Road, Ringmer, Lewes BN8 5ES Seagulls, The Tel: 01273 813393 OP 6 Crowborough Road, Saltdean, Brighton BN2 8EA Tel: 01273 390610 LDA YA Lime Tree House Residential Home Lewes Road, Ringmer, Southdown Road, 28 Lewes BN8 5ES (Southdown Housing Association) Tel: 01273 813755 OP Seaford BN25 4PG Tel: 01323 897877 LDA Maldon House 26 Belgrave Road, Seaford BN25 2EG Webb House Tel: 01323 491102 LDA Claremont Road, Newhaven BN9 0NQ Tel: 01273 514007 PD LDA SI Maples, The 27 South Coast Road, Wynford House Peacehaven BN10 8SZ 112 Firle Road, Seaford BN25 2JA Tel: 01273 582070 OP YA Tel: 01323 899663 OP PD LDA YA

Lewes and Seaford care homes with nursing

Abundant Grace Nursing Home Barons Down Nursing Home Firle Road, Seaford BN25 2JE Brighton Road, Lewes BN7 1ED Tel: 01323 875500 OP D YA Tel: 01273 472357 OP D PD LDA MH SI YA AD

74 Search for care at www.carechoices.co.uk to find support in your area Lewes and Seaford care homes with nursing continued Advertisers are highlighted

Claydon House St Mary’s Care Home 8 Wallands Crescent, Lewes BN7 2QT St George’s Park, Ditchling Common, Tel:0808 223 5356 Advert page 88 OP D Burgess Hill RH15 0SF Tel: 01444 873710 OP D PD MH SI Freshford Cottage Nursing Home Dane Road, Seaford BN25 1DU St Rita’s Care Home Tel: 01323 897845 OP St George’s Park, Ditchling Road, Burgess Hill RH15 0GT Haven Care Home Tel: 01444 873740 OP D PD MH SI 29 Telscombe Cliffs Way, Peacehaven BN10 7DX Tel: 01273 587183 OP PD Threeways Nursing Home Beacon Road, Parris Lawn Seaford BN25 2LT 39 Harvard Road, Ringmer, Lewes BN8 5HH Tel: 01323 893112 OP PD Tel: 0808 223 5356 Advert page 88 OP D PD SI YA Westerleigh Nursing Home St Clare’s Care Home 18 Corsica Road, St George’s Park, Ditchling Road, Burgess Hill RH15 0GU Seaford BN25 1BD Tel: 01444 873730 OP D PD MH SI Tel: 01323 892335 OP PD

Wealden care homes Abbey Lodge Dalling House Hastings Road, Telham, Battle TN33 0SH Croft Road, Crowborough TN6 1HA Tel: 01424 772771 OP D LDA MH YA Tel: 01892 662917 OP Baronsmede Dunsfold Ltd Queens Road, Crowborough TN6 1EJ West End, Herstmonceux, Hailsham BN27 4NX Tel: 01892 654057 OP LDA YA Tel: 01323 832021 D Bernhard Baron Cottage Homes Grangemead Lewes Road, Polegate BN26 5HB 1 Hawthylands Road, Tel: 01323 483613 OP Hailsham BN27 1EU Tel: 01323 464600 OP PD LDA MH SI YA Caroline House 7-9 Ersham Road, Hailsham BN27 3LG Halland House Tel: 01323 841073 OP D Eastbourne Road, Halland, Lewes BN8 6PS Tel: 01825 840268 LDA Chardwood Rest Home 127 Eastbourne Road, Pevensey Bay, Hankham Lodge Residential Care Home Pevensey BN24 6BN Hankham Hall Road, Westham, Tel: 01323 766058 OP YA Pevensey BN24 5AG Tel: 01323 766555 OP Crowborough Lodge Residential Care Home 2 Crowborough Road, Saltdean, High Broom Care Home Brighton BN2 8EA High Broom Road, Crowborough TN6 3SL Tel: 01273 302614 OP YA Tel: 01892 654027 OP PD SI

Visit www.carechoices.co.uk for further assistance with your search for care 75 Wealden care homes continued

Hill View Quality Reliable Care Ltd 213 Eastbourne Road, Polegate BN26 5DU Valley View Barn, Chiddingly Road, Horam, Tel: 01323 488616 LDA Heathfield TN21 0JL Tel: 01435 813954 PD Jemini Place Jemini Place, Ersham Road, Hailsham BN27 3PN Queensmead Residential Care Home, The Tel: 01328 47835 LDA YA Victoria Road, Polegate BN26 6BU Tel: 01323 487931 OP Linden Cottage Linden Chase, Uckfield TN22 1EE Quinnell House Tel: 01825 768395 PD LDA SI 77 Quinnell Drive, Hailsham BN27 1QN Tel: 01323 849913 OP D Lynfords 3a Nursery Close, Hailsham BN27 2PX Saxon Court The Manor, Buxted, Uckfield TN22 4DT Tel: 01323 440843 LDA Tel: 01825 732438 LDA Marshes, The 3b Nursery Close, Hailsham BN27 2PX St Anthony Church Road, Crowborough TN6 1BL Tel: 01323 440843 LDA Tel: 01892 669520 PD LDA YA Marshview Tablehurst Farm Cottage 77 Marshfoot Lane, Hailsham BN27 2RB Off London Road, Forest Row RH18 5DP Tel: 01323 849207 OP Tel: 01342 823536 LDA Mayfield Adult Services Thornbury Residential Home East Street, Mayfield TN20 6TZ Hempstead Road, Uckfield TN22 1DT Tel: 01435 872201 PD LDA MH SI Tel: 01825 765502 OP New Inn, The Tinkers Hatch Lewes Road, Ridgewood, Uckfield TN22 5SL New Pond Hill, Cross-in-Hand, Tel: 01825 765425 LDA Heathfield TN21 0LX Nutley Hall Tel: 01435 863119 OP PD LDA YA Nutley, Uckfield TN22 3NJ Victoria House Care Home Tel: 01825 712696 OP LDA YA 71-73 Victoria Road, Polegate BN26 6BX Tel: 01323 487178 Oak Lodge OP D 213 Eastbourne Road, Polegate BN26 5DU Vines, The Tel: 01323 488616 LDA Innhams Wood, Crowborough TN6 1TE Tel: 01892 610414 Old Haybarn, The OP MH YA London Road, Crowborough TN6 1TQ Warren Drive Tel: 01892 669322 OP LDA YA Fielden Road, Crowborough TN6 1TP Tel: 01892 654586 OP Priory Hospital Heathfield, The Tottingworth Park, Broad Oak, Windlesham Manor Heathfield TN21 8UN Hurtis Hill, Crowborough TN6 3AA Tel: 01435 864545 OP D PD LDA MH SI YA Tel: 01892 611000 OP D

76 Search for care at www.carechoices.co.uk to find support in your area Wealden care homes continued See page 76 for the Service User Bands key

Woodcote York Lodge Heathfield Road, Five Ashes, Mayfield TN20 6JJ 3 Myrtle Road, Crowborough TN6 1EY Tel: 01825 830130 LDA Tel: 01892 661457 OP D SI Woodlands For information on different types of care home, Beacon Road, Crowborough TN6 1UD see page 47. Tel: 01892 653178 OP

Wealden care homes with nursing Advertisers are highlighted

Alfriston Court Care Home Heffle Court Sloe Lane, Alfriston BN26 5UR Station Road, Heathfield TN21 8DR Tel: 01323 874140 OP Tel: 0808 223 5356 Advert page 88 OP D YA

Bowes House Holy Cross Care Home 25 Battle Road, Hailsham BN27 1DU Lewes Road, Cross-in-Hand, Heathfield TN21 0DZ Tel: 0333 321 0925 OP D PD YA Tel: 01435 863764 OP YA

Brooklands Nursing Home Hurstwood View Wych Cross, Forest Row RH18 5JN Linum Lane, Five Ash Down, Tel: 01825 712005 OP PD Uckfield TN22 3FH Tel: 01825 573 728 Advert page 48 OP D PD YA Copper Beech Bupa Care Home Eastbourne Road, Ridgewood, Lydfords Care Home Uckfield TN22 5ST 23 High Street, East Hoathly, Lewes BN8 6DR Tel: 01825 818186 Advert page 70 OP Tel: 01825 573 813 Advert page 48 OP

Ersham House Nursing Home Oaklands Court Nursing Home Ersham Road, Hailsham BN27 3PN Vines Cross Road, Horam TN21 0HD Tel: 01323 442727 OP D PD LDA MH SI YA AD Tel: 01435 813030 OP

Filsham Lodge Polegate Care Home, The 137-141 South Road, Hailsham BN27 3NN Black Path, Polegate BN26 5AP Tel: 01323 844008 OP D Tel: 01323 485888 OP

Forest Lodge Temple Grove Care Home Horney Common, Nutley, Uckfield TN22 4EA Herons Ghyll, Uckfield TN22 4BY Tel: 01825 712514 OP D Tel: 01825 714400 OP YA

Hailsham House Wadhurst Manor New Road, Hellingly, Hailsham BN27 4EW Station Road, Wadhust TN5 6RY Tel: 01323 442050 OP D PD YA Tel: 01892 628 193 Advert page 48 OP D YA

Havelock House Nursing Home Wisteria Lodge 57-59 Victoria Road, Polegate BN26 6BY Horney Common, Nutley, Uckfield TN22 3EA Tel: 01323 482291 OP Tel: 01825 714080 PD LDA YA

Heather View Woodside Hall Nursing Home Beacon Road, Crowborough TN6 1AS Polegate Road, Hailsham BN27 3PQ Tel: 01892 653634 OP D PD MH Tel: 01323 841670 OP D PD

Visit www.carechoices.co.uk for further assistance with your search for care 77 Eastbourne care homes

Alma Lodge Care Home Chase Rest Home, The Staveley Road, Eastbourne BN20 7LH 5-6 Southfields Road, Eastbourne BN21 1BU Tel: 01323 734208 OP Tel: 01323 722855 OP MH

Ashdale House Dorley House Residential Care Home 14 Silverdale Road, 19-20 Bedfordwell Road, Eastbourne BN20 7AU Eastbourne BN21 2BG Tel: 01323 728000 LDA SI YA Tel: 01323 729545 OP D

Ashgrange House Eastbourne and District Mencap 9 De Roos Road, Eastbourne BN21 2QA – Arundel Road Tel: 01323 734489 OP LDA MH 27 Arundel Road, Eastbourne BN21 2EG Tel: 01323 431367 LDA YA Ashley Gardens Willoughby Crescent, Eastbourne Grange Eastbourne BN22 8RA 2 Grange Gardens, Blackwater Road, Tel: 01323 411466 OP D MH Eastbourne BN20 7DE Tel: 01323 733466 OP Aston House 14 Lewes Road, Eastbourne BN21 2BT Elm Lodge Tel: 01323 638855 OP MH YA 107-109 Enys Road, Eastbourne BN21 2ED Tel: 01323 419257 OP D Autism and Aspergers Care Services Ltd 38 Den Hill, Eastbourne BN20 8SZ Emilie Galloway Home of Rest, The Tel: 01323 646282 LDA Tweed, 8-10 Silverdale Road, Eastbourne BN20 7AL Autism and Aspergers Care Services Ltd Tel: 01323 733223 OP 53 Percival Road, Eastbourne BN22 9JN Tel: 01323 502829 LDA Ennis House 59-65 Enys Road, Eastbourne BN21 2DN Autism and Aspergers Support Ltd Tel: 01323 720719 OP MH YA 3 Hampden Terrace, Latimer Road, Eastbourne BN22 7BL Felix Holme RCH Tel: 01323 720871 LDA 15 Arundel Road, Eastbourne BN21 2EL Tel: 01323 641848 OP Beeches Retirement Hotel 4 De Roos Road, Eastbourne BN21 2QA Grange House Tel: 01323 731307 OP 21 Grange Road, Eastbourne BN21 4HE Tel: 01323 430770 OP D MH YA Berry Pomeroy 26-28 Compton Street, Greensleeves Eastbourne BN21 4EN 11 Friday Street, Eastbourne BN23 8AP Tel: 01323 720721 OP Tel: 01323 461560 OP LDA

Camelot Residential Care Home Hardwick House Retirement Home 7 Darley Road, Eastbourne BN20 7PB 6 Hardwick Road, Eastbourne BN21 4NY Tel: 01323 735996 OP D Tel: 01323 721230 OP SI

78 Search for care at www.carechoices.co.uk to find support in your area Eastbourne care homes continued Advertisers are highlighted

Hartfield House Rest Home Mount Lodge 5 Hartfield Road, Eastbourne BN21 2AP 5 Upper Avenue, Tel: 01323 731322 OP Eastbourne BN21 3UY Tel: 01323 411312 MH AD Heatherdene 13-14 Southfields Road, Orchardown Rest Home Eastbourne BN21 1BU 4-6 Old Orchard Road, Tel: 01323 731646 OP MH SI Eastbourne BN21 1DB Tel: 01323 726829 OP Homelea Residential Care Home 15-17 Lewes Road, Eastbourne BN21 2BY Prideaux House Tel: 01323 722046 OP D MH YA 21 Prideaux Road, Eastbourne BN21 2ND Ingham House Tel: 01323 726443 OP D 10-12 Carlisle Road, Eastbourne BN20 7EJ Tel: 01323 734009 OP D YA Ranworth House 1 Prideaux Road, Jerome Close, 17 Eastbourne BN21 2NW (Jemini Response Ltd) Tel: 01323 644860 LDA YA Eastbourne BN23 7QY Tel: 01323 765030 LDA YA Regard Partnership Ltd, The – Eastbourne Road Jerome Close, 41 111 Eastbourne Road, Lower Willingdon, (Jemini Response Ltd) Eastbourne BN20 9NE Eastbourne BN23 7QY Tel: 01323 482174 LDA Tel: 01323 767399 LDA YA Rivendale Lodge EMI Care Home Keller House Residential Care Home 14 Prideaux Road, Eastbourne BN21 2NB 52 Carew Road, Eastbourne BN21 2JN Tel: 01323 731575 OP D Tel: 01323 722052 D Rosebery House Lebrun House 2 Rosebery Avenue, Hampden Park, 9 Prideaux Road, Eastbourne BN21 2NW Eastbourne BN22 9QA Tel: 01323 734447 OP D PD MH SI Tel: 01323 501026 OP D

Little Acorns Saffrons Care Home 43 Silverdale Road, Eastbourne BN20 7AT 20 Saffrons Road, Tel: 01323 720520 OP D Eastbourne BN21 1DU Tel: 01323 720430 OP PD SI Moorings, The Rattle Road, Westham, Pevensey BN24 5DS Sedgemoor & Framley Tel: 01323 741671 PD YA 2-4 Mill Road, Eastbourne BN21 2LY Tel: 01323 725825 LDA YA Mortain Place Care Home 93 Pevensey Bay Road, Shandon House Eastbourne BN23 6JF 3 Mill Road, Eastbourne BN21 2LY Tel: 01323 383 167 Advert page 48 OP D PD YA Tel: 01323 723333 OP

Visit www.carechoices.co.uk for further assistance with your search for care 79 Eastbourne care homes continued

Shinewater Court Sunnyhill Residential Care Home Milfoil Drive, Eastbourne BN23 8ED 14 Selwyn Road, Eastbourne BN21 2LJ Tel: 01323 769196 PD YA Tel: 01323 430386 OP D YA

Shires, The Three Gables Residential Care Home Gorringe Road, Eastbourne BN22 8XL 2 Brand Road, Eastbourne BN22 9PX Tel: 01323 721032 OP D MH Tel: 01323 501883 OP MH

St Anne’s Residential Care Home Upperton Gardens 4 St Anne’s Road, Eastbourne BN21 2DJ 44 Upperton Gardens, Tel: 01323 728349 MH LDA YA Eastbourne BN21 2AQ Tel: 01323 439001 PD LDA SI St Annes Road, 27a 27a St Annes Road, Eastbourne BN21 2DJ Tel: 07875 222988 MH LDA YA

St Margarets Care Home 99 Carlisle Road, Meads, Eastbourne BN20 7TD Tel: 01323 639211 OP

St Marguerite 10 Ashburnham Road, Eastbourne BN21 2HU Tel: 01323 729634 OP

Summerheath Road, 52 (Jemini Response Ltd) Hailsham BN27 3DR Tel: 01323 847835 LDA YA

Eastbourne care homes with nursing Advertisers are highlighted

Avalon Nursing Home Carlisle Lodge 3-5 Nevill Avenue, Hampden Park, 103 Carlisle Road, Eastbourne BN22 9PR Eastbourne BN20 7TD Tel: 01323 501256 OP D Tel: 01323 646149 OP D PD SI

Beechwood Grove Chaseley 44-48 East Dean Road, South Cliff, Eastbourne BN20 7JH Eastbourne BN20 8EH Tel: 01323 744200 Advert page 81 OP PD Tel: 01323 405600 OP D PD SI YA Coppice Court Care Home Bendigo Nursing Home 220 Willingdon Road, 22 Arundel Road, Eastbourne BN21 2EL Eastbourne BN21 1XR Tel: 01323 642599 OP PD Tel: 01323 431199 OP D

80 Search for care at www.carechoices.co.uk to find support in your area Eastbourne care homes with nursing continued Advertisers are highlighted

Devonshire Nursing Home, The Queen Alexandra Cottage Homes 95 Carlisle Road, Eastbourne BN20 7TB 557 Seaside, Tel: 01323 731279 OP PD Eastbourne BN23 6NE Advert inside back cover Tel: 01323 739689 OP PD SI Elstree Court Care Home 64 Meads Road, Eastbourne BN20 7QJ Sovereign Lodge Care Centre Tel: 01323 732691 OP PD 2 Carew Road, Eastbourne BN21 2DW Tel: 01323 412285 OP D YA Inglewood Nursing Home 7-9 Nevill Avenue, Hampden Park, Sunrise of Eastbourne Eastbourne BN22 9PR 6 Upper Kings Drive, Tel: 01323 501086 OP PD Eastbourne BN20 9AN Tel: 01323 525000 OP D Manor Hall Nursing Home Borough Lane, Eastbourne BN20 8BB Tel: 01323 722665 OP Milton Grange Milton Road, Eastbourne BN21 1SL Tel: 01323 466466 OP D MH YA Palm Court Nursing Home 17 Prideaux Road, Eastbourne BN21 2ND Tel: 01323 721911 D PD

For further information or to book a viewing or pre-assessment, please call us on 01323 744200

Chaseley is a Charity owned Nursing Home, providing a range of Our Therapy team provide specialist neurological rehabilitation complex care and neurological rehabilitation support for adults including physiotherapy, occupational therapy and our on-site with a range of neurologically linked disabilities, including Spinal fully Disabled equipped Gym can be used independently or to Injury, Acquired Brain Injury, Stroke and loss of limbs. We also provide complement an existing programme of rehabilitation or ongoing specialist complex care for progressive conditions such as Multiple wellness support. Sclerosis and Motor Neurone Disease. Our large Activity Team are dedicated to providing an enjoyable Residents can enjoy long term, short term respite or day club support wide variety of activities to suit everyone’s interests and abilities and at Chaseley. We make sure we continue to support the development, include Art Therapy, Ceramics, Woodworking, Singing, Seat based independence and wellbeing of everyone using our services. Exercise and Relaxation classes.

The Chaseley Trust, South Cliff, Eastbourne, BN20 7JH Tel: 01323 744200 Email: [email protected] www.chaseley.org.uk

haseley overlooks the seafront high levels of sunshine. adjustable height surfaces and induction Service OP Older people (65+) D Dementia PD Physical disability LDA Learning disability, autism near Holywell Beach, Eastbourne hob so that we can arrange assessments User Bands MH Mental health SI SensoryWe promote impairment an optimal YA Youngerlevel of adultsfunction AD People who misuse alcohol or drugs Cand our terrace and gardens have to enhance independence, prevent and offer advice. wonderful views out to sea and Beachy secondary complications associated with Outings include visits to popular tourist Head. Communal areas include a large Visit www.carechoices.co.uklong for term further conditions assistance and aim to improve with yourattractions search or day fortrips tocare London. Activities dining room an outdoor terrace, sun 81 our guests quality of life, this includes can be sedate and relaxing, such as yoga, lounge, bar, art room, IT suite, television complex postural/seating assessments, flower arranging or a visit from Pet Pals. lounge, therapy kitchen and plenty of cognitive assessments, customised There are also more demanding activities space for social events and activities. All splinting, functional electrical stimulation such as gardening, karaoke, boccia, the of our bedrooms are large enough for and daily living assessments. camera club or a lively discussion group. powered wheelchairs and they are fitted We want to make sure that we support with overhead hoists and profiling beds Our Activate Therapy Gym has a wide and enable development independence with pressure relieving mattresses if range of disabled accessible equipment, and wellbeing. Whether your goal is to required. All floors are accessible by lift. including ceiling tract hoists, parallel bars, powered standing frames, tilt increase your independence or further Our large dining room has adaptions tables, plinths, power - assisted bikes, your abilities, we will build an individual available for those with specific needs cross trainers, multi-gym and weights plan of care that is right for you. around nutrition, more fantastic sea views equipment. The team at the gym can ‘Care at Chaseley is good as it is 24/7. We and lovely home cooked meals. Some assist with arranging a programme of are all involved in our personal care plans residents choose to eat in their own rooms exercise specific to you. from physio to how we like our personal or in the CasBAR, our bistro area with care’. Paula outside decking to enjoy Eastbourne’s We also have a therapy kitchen featuring

- 59 - ...Care you can trust

• All homes CQC rated "Good" • Members of the RCA • • Welcomes private and socially funded clients •

Abbey House, Bexhill A traditional and homely supporting them in visiting residential setting where the local area and providing affordable living is provided activities such as flower on either a short or long term arranging and cake baking. basis. Abbey House assists Residents feel like part of a residents in all aspects of day family in this home from to day living and personal care, home environment.

01424 222 534 • [email protected] 20-22 Albert Road, Bexhill-on-Sea, East Sussex TN40 1DG

Our considered balance of person centred activities which are Arden House, Bexhill clientele produces a rich, vibrant, important to them. Arden House is unique setting. At Arden House able to consider residents over the we love adapting ourselves to age of 50 who may struggle to fit ensure all of our residents know in elsewhere. We welcome those they belong, are valued and feel with mental health conditions, safe. Everyone living with us, lives unique behaviours and alcohol life to the full, engaging daily in the dependence.

01424 211 189 • [email protected] 4-6 Cantelupe Road, Bexhill-on-Sea, East Sussex TN40 1JG

Glenmuir House, Hastings Within the grand splendour of wishes of residents who tend to this beautiful house is a peaceful be frail and less mobile. Staff environment for more dependent ensure comfort and contentment residents. The team of highly along with orchestrating the best experienced and trained staff medical care possible, including pride themselves on end of life a close working relationship with care. Care is centred around the Hospice at Home.

01424 430 203 • [email protected] 4 Branksome Road, St Leonards-on-Sea, East Sussex TN38 0UA

For more information, please contact our company director, Jenny Miles, by telephone on 0870 898 9898 or 07973 407767, by email at [email protected] or visit www.angelhealthcare.co.uk Bexhill and Rother care homes Advertisers are highlighted

Aaron Manor Bishops Croft 26-28 Penland Road, Bishops Lane, Robertsbridge TN32 5BA Bexhill-on-Sea TN40 2JG Tel: 01580 880556 LDA YA Tel: 01424 223839 OP D Burton Cottages Abbey House Residential Care Home Bishops Lane, 20-22 Albert Road, Robertsbridge TN32 5BA Bexhill-on-Sea TN40 1DG Tel: 01580 881715 OP D PD LDA MH SI YA Tel: 01424 222534 Advert page 82 OP PD SI Camber Lodge Ambleside Residential Care Home 93 Lydd Road, Camber TN31 7RS 122 De La Warr Road, Tel: 0208 668 6469 OP D PD LDA MH SI YA Bexhill-on-Sea TN40 2JL Tel: 01424 219821 OP D Care Management Group – Trafalgar House 9 Sutherland Avenue, Amherst Court Bexhill-on-Sea TN39 3LT 39 Amherst Road, Tel: 01424 222911 LDA Bexhill-on-Sea TN40 1QN Tel: 01424 217622 MH AD Carricks Brook Carricks Hill, Dallington TN21 9JL Ardath Tel: 01435 831633 LDA 27 Hastings Road, Bexhill-on-Sea TN40 2HJ Cedarwood House Tel: 01424 210538 OP Hastings Road, Battle TN33 0TG Tel: 01424 772428 OP D Arden House Residential Care Home 4-6 Cantelupe Road, Cross Lane House Bexhill-on-Sea TN40 1JG Cross Lane, Ticehurst, Wadhurst TN5 7HQ Tel: 01424 211189 Advert page 82 OP PD SI Tel: 01580 200747 Advert page 84 OP

Ash Grove Care Home Crowhurst Care Home 8-10 Woodville Road, Old Forewood Lane, Crowhurst, Bexhill-on-Sea TN39 3EU Battle TN33 9AE Tel: 01424 730497 OP D Tel: 01424 830754 LDA YA

Ashcroft House – Bexhill-on-Sea Earlsfield Court 11 Elmstead Road, Bexhill-on-Sea TN40 2HP Brooklands Road, Bexhill-on-Sea TN39 4FQ Tel: 01707 601800 PD LDA Tel: 01424 834265 OP D PD SI YA

Ashlee Lodge Edendale Lodge 5 Jameson Road, Bexhill-on-Sea TN40 1EG Station Road, Crowhurst, Battle TN33 9DB Tel: 01424 220771 LDA YA Tel: 01424 429908 OP D

Ashlodge Elizabeth Court Rest Home 83-85 Cantelupe Road, 4 Hastings Road, Bexhill-on-Sea TN40 1PP Bexhill-on-Sea TN40 2HH Tel: 01424 217070 OP D Tel: 01424 219105 OP D LDA MH YA

Visit www.carechoices.co.uk for further assistance with your search for care 83 Cross Lane House Care Home Your caring home from home

Cross Lane House is a beautiful family-run former country mansion standing in two acres of mature, landscaped gardens set in the heart of rural Sussex. Retaining its original character, the building has been thoughtfully refurbished to accommodate the specific needs of our residents. Our philosophy is to provide a true home from home environment, with fully trained staff providing support while encouraging independence among our ‘family’. Stimulating activities are carefully designed to promote an inclusive sense of community spirit where new friendships can be formed.

The officially highly rated quality care regime at Cross Lane House focuses on maintaining high standards of healthcare, hygiene, nutrition and safety at all times. The proprietors, management and carers work closely to ensure those standards are never compromised.

“Recognising the challenges of ageing we are dedicated to encouraging a fulfilling lifestyle with independence.”

- Parveen and Priyanka Goyal, proprietors of Cross Lane House Friends & family visits welcome anytime

For more information please contact the manager carol on: 01580 200 747 www.crosslanecare.co.uk [email protected] Cross Lane House, Cross Lane, Ticehurst, East Sussex TN5 7HQ Bexhill and Rother care homes continued Advertisers are highlighted

Eridge House Rest Home Millcroft 12 Richmond Road, Bexhill-on-Sea TN39 3DN Vines Cross Road, Horam TN21 0HF Tel: 01424 214500 OP Tel: 01435 812170 OP SI

Frinton House Mountain Ash 22 Buckhurst Road, Bexhill-on-Sea TN40 1QE Fairlight Gardens, Fairlight TN35 4AY Tel: 01424 214430 LDA YA Tel: 01424 812190 PD LDA MH SI YA

Green Bank Normanhurst Care Home 11 Hastings Road, Bexhill-on-Sea TN40 2HJ De La Warr Parade, Tel: 01424 211704 OP D Bexhill-on-Sea TN40 1LB Tel: 01424 217577 Advert page 88 OP D Greenwood 16 Dalmeny Road, Oakdown House Bexhill-on-Sea TN39 4HP Ticehurst Road, Burwash Common TN19 7JR Tel: 01424 723020 OP PD LDA SI Tel: 01435 883492 LDA Holmesdale House Oakside 3 Holmesdale Road, Bexhill-on-Sea TN39 3QE Main Street, Northiam, Near Rye TN31 6NB Tel: 01424 217953 OP Tel: 01797 252165 OP Jasmine Lodge Old Rectory, The Station Road, Northiam, Rye TN31 6QL Stubb Lane, Brede, Rye TN31 6EH Tel: 01797 252614 OP LDA YA Tel: 01424 882600 OP LDA YA Jubilee Court Orchard House Residential Care Home 1-5 Eversley Road, St Johns Road, Bexhill-on-Sea TN40 2EE Bexhill-on-Sea TN40 1EU Tel: 01424 211898 OP Tel: 01424 211982 OP D MH YA Parkgate Manor Lawn Court Main Road, Catsfield, Battle TN33 9DT 6-8 Albert Road, Tel: 01424 773251 LDA Bexhill-on-Sea TN40 1DG Tel: 01424 211476 OP MH YA Peasmarsh Place Church Lane, Peasmarsh, Lennox Lodge Rye TN31 6XE 37 The Highlands, Lennox Lodge, Tel: 01797 230555 OP Bexhill-on-Sea TN39 5HL Tel: 01424 215408 OP Prideaux Lodge 148 Barnhorn Road, Little Common, Lucerne House Bexhill-on-Sea TN39 4QL 12 Mitten Road, Bexhill-on-Sea TN40 1QL Tel: 01424 844989 OP D Tel: 01424 224181 LDA Priory Egerton Road Mariners, The 18 Egerton Road, 15 High Street, Rye TN31 7JF Bexhill-on-Sea TN39 3HH Tel: 01797 223503 LDA Tel: 01424 223757 OP MH YA

Visit www.carechoices.co.uk for further assistance with your search for care 85 Putting care at the heart of your decision

MHA care homes in Sussex At MHA, we have over 75 years’ experience providing quality care and supporting families, so we know what’s important for our residents. As a charity, we’re always reinvesting in our homes to enable people to live later life well.

All our homes offer tailored care in a safe and friendly environment: • Compassionate staff who care for everyone as an individual • Personalised care plans, developed with residents and their family • A calm, relaxing but stimulating atmosphere • Music therapy in all our dementia care homes • Home cooked meals and weekly activity programmes

Residential and dementia care Residential and dementia care Residential, nursing & Greenways care home Richmond care home dementia care Bognor Regis Bexhill-on-Sea Lauriston care home 01243 823832 01424 217688 St Leonards on Sea www.mha.org.uk/greenways www.mha.org.uk/richmond 01424 447544 www.mha.org.uk/lauriston

Call or visit us online to arrange a visit www.mha.org.uk Bexhill and Rother care homes continued Advertisers are highlighted

Richmond Summer Wood Residential Care Home Collington Lane East, 18 Magdalen Road, Bexhill-on-Sea TN40 1SB Bexhill-on-Sea TN39 3RJ Tel: 01424 221641 LDA YA Tel: 01424 217688 Advert page 86 OP D Thornwood Care Ltd Rookhurst Lodge Turkey Road, Bexhill-on-Sea TN39 5HZ 17 Rookhurst Road, Tel: 01424 223442 D Bexhill-on-Sea TN40 2NZ Views, The Tel: 01424 225919 PD LDA YA 3 Chitcombe Road, Broad Oak, Roselands Residential Home Rye TN31 6EU Cackle Street, Brede, Rye TN31 6EB Tel: 01424 882079 OP LDA YA Tel: 01424 882338 OP Well House, The Sandhurst Rest Home Golden Cross, Hailsham BN27 4AJ 142 Barnhorn Road, Bexhill-on-Sea TN39 4QL Tel: 01825 873389 PD LDA Tel: 01424 844405 OP Wentworth Close Saxonwood 17 Wentworth Close, Saxonwood Road, Battle TN33 0EY Bexhill-on-Sea TN40 2PQ Tel: 01424 774336 OP Tel: 01424 239841 OP D PD LDA MH SI YA

St Michael’s Rest Home Whitebriars Care Home 107 Cooden Drive, 20 Bedford Avenue, Bexhill-on-Sea TN40 1NG Bexhill-on-Sea TN39 3AN Tel: 01424 215335 OP D Tel: 01424 210210 OP D YA Whitegates Retirement Home St Nectans Residential Care Home Westfield Lane, Westfield, 3-9 Cantelupe Road, Bexhill-on-Sea TN40 1JG Hastings TN35 4SB Tel: 01424 220030 OP Tel: 01424 754865 OP

St Vincent’s Care Ltd Willows, The Down Road, Bexhill-on-Sea TN39 4HD 30a The Finches, Bexhill-on-Sea TN40 1UF Tel: 01424 211244 OP Tel: 01424 217026 OP LDA YA

Bexhill and Rother care homes with nursing

Ashridge Court Care Centre Bexhill Care Centre 163 Barnhorn Road, 154 Barnhorn Road, Bexhill-on-Sea TN39 4QL Bexhill-on-Sea TN39 4QL Tel: 01424 842357 OP PD Tel: 01872 665062 OP D PD SI YA

Bay House Care Ltd Dudwell St Mary 2 and 3 Middlesex Road, Etchingham Road, Bexhill-on-Sea TN40 1LP Burwash TN19 7BE Tel: 01424 210202 OP Tel: 01435 667 721 Advert page 48 OP D

Visit www.carechoices.co.uk for further assistance with your search for care 87 Caring for the elderly since 1968 ORMANHURS Three separateN individual registered care homes on Tone two-acre site Offering three levels of care RESIDENTIAL, NURSING AND EMI. • All homes have qualified staff in attendance 24 hours a day • A full time activities organiser employed. • Each home has a lift, separate lounges and dining rooms. • Most rooms are en-suite, many with sea views, all have a telephone and TV. • Traditional home cooked food including full English breakfast and special diets are catered for. • Right on the seafront, level walks to shops and all amenities. Short stays welcome. Freephone 0800 174 963 for full brochure Website www.normanhurst.com De La Warr Parade, Bexhill-on-Sea, East Sussex TN40 1LB

The best care comes from a genuine interest in people, so we get to know all our residents and their families personally. Understanding their Keep doing stories, their needs and their interests shapes the personalised care we give them.

what you love Our care homes in East Sussex – Claydon House, Lewes – Heffle Court, Heathfield – Parris Lawn, Lewes – Southlands Place, Bexhill-on-Sea

To arrange a free care assessment Call us on 0808 223 5356 freephone Find us online at caringhomes.org

The lifestyle site for parents and • Birth to adulthood carers of children with additional • Real life blogs needs and those who support them. • Directory • Ask the experts www.myfamilyourneeds.co.uk • Monthly columnist

[email protected] @WeAreMFON Subscribe today

88 Search for care at www.carechoices.co.uk to find support in your area Bexhill and Rother care homes with nursing continued Advertisers are highlighted

Glottenham Manor Nursing Home Normanhurst Nursing Home Bishops Lane, Robertsbridge TN32 5EB De La Warr Parade, Tel: 01580 880212 Advert page 72 OP PD SI YA Bexhill-on-Sea TN40 1LB Tel: 01424 217577 Advert page 88 OP D Grosvenor Park Care Home 26 Brookfield Road, Rye Memorial Hospital Bexhill-on-Sea TN40 1NY Peasmarsh Road, Tel: 01424 213535 OP Rye TN31 7UD Tel: 01797 224499 OP D PD LDA MH SI YA AD Hazelmere Nursing Home 9 Warwick Road, Bexhill-on-Sea TN39 4HG Southlands Place Tel: 01424 214988 OP 33 Hastings Road, Bexhill-on-Sea TN40 2HJ Heatherdene Nursing Home Tel: 0808 223 5356 Advert page 88 30 The Highlands, Bexhill-on-Sea TN39 5HL OP D PD YA Tel: 01424 224518 OP St Peter’s Park Mais House Church Street, Old Town, 18 Hastings Road, Bexhill-on-Sea TN40 2HH Bexhill-on-Sea TN40 2HF Advert page 66 Tel: 01424 863738 Tel: 01424 215871 OP OP D PD MH SI YA

Hastings care homes

Alexandra Road, 19 Barrington House (East View Housing Management Ltd) Rye Road, Hastings TN35 5DG St Leonards-on-Sea TN37 6LD Tel: 01424 422228 OP LDA YA Tel: 01424 446914 LDA Beckley Close Alexandra Road, 25 14 Beckley Close, St Leonards-on-Sea TN38 9TA (East View Housing Management Ltd) Tel: 01424 854104 OP LDA YA St Leonards-on-Sea TN37 6LD Bethune Court Tel: 01424 720749 LDA 30 Boscobel Road, St Leonards-on-Sea TN38 0LX Amber House Tel: 0800 085 4234 OP D 5 Dane Road, St Leonards-on-Sea TN38 0QU Bishops Corner Tel: 01424 428774 LDA YA 23 Boscobel Road, St Leonards-on-Sea TN38 0LX Tel: 01424 201643 Bannow Nursing Home with Dementia LDA YA Quarry Hill, Bishops Gate St Leonards-on-Sea TN38 0HG 58 Springfield Road, St Leonards-on-Sea TN38 0TZ Tel: 01424 433021 Advert page 72 OP D Tel: 01424 721021 LDA YA Barchester Tower Bishops Way 31 De Cham Road, 36 St Peters Road, St Leonards-on-Sea TN37 6JA St Leonards-on-Sea TN37 6JQ Tel: 01424 435398 D Tel: 01424 720320 LDA YA

Visit www.carechoices.co.uk for further assistance with your search for care 89 Hastings care homes continued Advertisers are highlighted

Blair House Derwent Residential Care Home 24 Pevensey Road, 38 Sedlescombe Road South, St Leonards-on-Sea TN38 0LF St Leonards-on-Sea, Hastings TN38 0TB Tel: 01424 437608 OP D PD SI Tel: 01424 436044 OP D

Bridgewater House Fabee Nursing Home 21 Old Roar Road, St Leonards-on-Sea TN37 7HA 35 Fearon Road, Hastings TN34 2DL Tel: 01424 756803 LDA Tel: 01424 436485 OP

Canute Road, 76 Fairmount Hastings TN35 5HT 41 Lower Waites Lane, Fairlight, Tel: 01424 457761 LDA MH YA Hastings TN35 4DB Tel: 01424 814551 Care Management Group – 361 The Ridge OP LDA YA Hastings TN34 2RD Gensing Rest Home Tel: 01424 755803 LDA 76-78 London Road, St Leonards-on-Sea, Hastings TN37 6AS Castlemaine Care Home Tel: 01424 712982 4 Avondale Road, St Leonards-on-Sea TN38 0SA PD MH AD Tel: 01424 422226 D Glenmuir House Residential Care Home Chapel Park Road, 51 4 Branksome Road, (East View Housing Management Ltd) St Leonards-on-Sea TN38 0UA St Leonards-on-Sea TN37 6JB Tel: 01424 430203 Advert page 82 OP PD SI Tel: 01424 201340 LDA Grosvenor House Chapel Park Road, 51a 11-14 Grosvenor Gardens, (East View Housing Management Ltd) St Leonards-on-Sea TN38 0AE St Leonards-on-Sea TN37 6JB Tel: 01424 423831 OP D PD Tel: 01424 425846 LDA Healey House Collier Road, 63 3 Upper Maze Hill, Hastings TN34 3JS St Leonards-on-Sea TN38 0LQ Tel: 01424 430743 LDA MH YA Tel: 01424 436359 OP SI Crest House Care Home High Beech Close, 5 6-8 St Matthews Road, (East View Housing Management Ltd) St Leonards-on-Sea TN38 0TN St Leonards-on-Sea TN37 7TT Tel: 01424 436229 OP Tel: 01424 850785 LDA Cumberland Court High Beech Close, 6 6 Cumberland Gardens, (East View Housing Management Ltd) St Leonards-on-Sea TN38 0QL St Leonards-on-Sea TN37 7TT Tel: 01424 432949 OP PD Tel: 01424 852464 LDA Cumberland House Hurst Residential Home, The 21 Laton Road, Hastings TN34 2ES 124 Hoadswood Road, Hastings TN34 2BA Tel: 01424 422458 OP MH Tel: 01424 425693 MH

90 Search for care at www.carechoices.co.uk to find support in your area Hastings care homes continued Advertisers are highlighted

Johnson Close, 1 Sedlescombe Road South, 43 (East View Housing Management Ltd) 43 Sedlescombe Road South, St Leonards-on-Sea TN37 7BG St Leonards-on-Sea TN38 0TB Tel: 01424 853339 LDA Tel: 01424 777422 LDA MH SI YA Marlborough Lodge St Helens Down 253 Wishing Tree, St Leonards-on-Sea TN38 9LA 46 St Helens Down, Hastings TN34 2BQ Tel: 01424 854103 LDA Tel: 01424 432958 PD LDA MH SI YA Mountside Residential Care Home St Marks 9-11 Laton Road, Hastings TN34 2ET 23 Collier Road, Hastings TN34 3JR Tel: 01424 424144 Advert below OP D LDA YA Tel: 01424 200854 LDA MH YA New Directions (Hastings) Ltd – Bishops Lodge St Matthew Road 19 Fearon Road, Hastings TN34 2DL 3-5 St Matthews Road, Tel: 01424 719011 LDA YA St Leonards-on-Sea TN38 0TN Tel: 01424 445924 OP D PD LDA MH SI YA Newlands Close, 20 (East View Housing Management Ltd) St Peter’s Road, 22 Hastings TN34 2QW St Leonards-on-Sea TN37 6JG Tel: 01424 755717 LDA Tel: 01424 447851 LDA MH YA Oak View St Saviours Road Bridgewater House, 21 Old Roar Road, 56 St Saviours Road, St Leonards-on-Sea TN37 7HA St Leonards-on-Sea TN38 0AR Tel: 01424 753257 OP PD LDA SI YA Tel: 01424 443657 OP D PD LDA MH SI YA Old Hastings House Streatfeild House 132 High Street, Hastings TN34 3ET Cornfield Terrace, Tel: 01424 452640 OP St Leonards-on-Sea TN37 6JD Tel: 01424 439103 OP D PD LDA MH YA Park Beck, The 21 Upper Maze Hill, St Leonards-on-Sea TN38 0LG Tower Road West, 24 (East View Housing Management Ltd) Tel: 01424 445855 OP D PD SI St Leonards-on-Sea TN38 0RG Ridge, The, 368 Tel: 01424 427607 LDA (East View Housing Management Ltd) Hastings TN34 2RD • Care without compromise Tel: 01424 754703 LDA • Long term and Respite Care • Visiting shop, etc Ridge, The, 370 • Beautiful large gardens (East View Housing Management Ltd) with sun terrace 370 The Ridge, Hastings TN34 2RD • Menu to suit all dietary needs • Activities co-ordinator Tel: 01424 850033 LDA • Wi-Fi • Excellent website Sanctuary, The (Turning Point) Tel: 01424 424144 www.mountsidecare.co.uk 36 Ashburnham Road, Hastings TN35 5JL 9-11 Laton Road, Hastings, Tel: 01424 200353 OP MH YA East Sussex, TN34 2ET

Visit www.carechoices.co.uk for further assistance with your search for care 91 e e e LaurelsLaurelsLaurels NursingNursingNursing HomeHomeHome isisis aaa delightfullydelightfullydelightfully situatedsituatedsituated 50-bed50-bed50-bed carecarecare homehomehome justjustjust offoffoff OldOldOld LondonLondonLondon Road,Road,Road, aaa shortshortshort distancedistancedistance fromfromfrom thethethe uniqueuniqueunique fishingfishingfishing heritageheritageheritage andandand widewidewide pebblepebblepebble beachesbeachesbeaches ofofof thethethe HOMEHOMEHOME FROMFROMFROM HOMEHOMEHOME picturesquepicturesquepicturesque HastingsHastingsHastings OldOldOld TownTownTown andandand seafront.seafront.seafront. PremierPremierPremier andandand deluxedeluxedeluxe accommodationaccommodationaccommodation CareCareCare forforfor PrivatePrivatePrivate patiospatiospatios CouplesCouplesCouples BeautifulBeautifulBeautiful landscapedlandscapedlandscaped gardensgardensgardens atatat TheTheThe LuxuryLuxuryLuxury DoubleDoubleDouble SuiteSuiteSuite DailyDailyDaily entertainmententertainmententertainment andandand activitiesactivitiesactivities LaurelsLaurelsLaurels The Laurels Nursing Home is a AAA significantsignificantsignificant numbernumbernumber ofofof elderlyelderlyelderly peoplepeoplepeople ExcellentExcellentExcellent cuisinecuisinecuisine preparedpreparedprepareddelightfully ininin househousehouse situated 50-bed care home just off Old London Road, whowhowho needneedneed tototo gogogo intointointo aaa carecarecare homehomehome areareare HomelyHomelyHomely andandand friendlyfriendlyfriendly atmosphereatmosphereatmospherea short distance from the unique currentlycurrentlycurrently livinglivingliving withwithwith theirtheirtheir spousespousespouse andandand fishing heritage and wide pebble veryveryvery oftenoftenoften thethethe thoughtthoughtthought ofofof beingbeingbeing beaches of the picturesque Hastings IndividualIndividualIndividual 242424 hourhourhour nursingnursingnursingOld carecareTowncare and seafront separatedseparatedseparated fromfromfrom theirtheirtheir partnerpartnerpartner cancancan bebebe fromfromfrom qualifiedqualifiedqualified staffstaffstaff heartheartheart breaking.breaking.breaking. Premier and deluxe accommodation Private patios TheTheThe homehomehome hashashas nownownow introducedintroducedintroduced aaa newnewnew InvestorsInvestorsInvestors ininin PeoplePeoplePeople GoldGoldGold StandardBeautifulStandardStandard landscaped AwardAwardAward gardens Luxury Double Suite luxuryluxuryluxury suitesuitesuite alongsidealongsidealongside itsitsits 505050 bedrooms.bedrooms.bedrooms. GoodGoodGood CQCCQCCQC reportreportreport Daily entertainment and activities Excellent cuisine prepared in house ContactContactContact ususus forforfor furtherfurtherfurther informationinformationinformation ororor WorkingWorkingWorking towardstowardstowards GoldGoldGold StandardStandardStandard Homely and friendly FrameworkFrameworkFramework atmosphere Individual 24 hour nursing care tototo arrangearrangearrange aaa viewing.viewing.viewing. from qualified staff Investors in People Gold Standard Award Good CQC report Working towards Gold Standard Framework

CARE FOR COUPLES AT THE LAURELS

A significant number of elderly people who need to go into a care home are currently living with their spouse and very often the thought of being separated from their partner can be heart breaking. The home has now introduced a new luxury suite alongside its 50 bedrooms.

71 7171 Old OldOld London LondonLondon Road, Road,Road, Hastings, Hastings,Hastings, East EastEast Sussex SussexSussex TN35 TN35TN35 5NB 5NB5NB Telephone:Telephone:Telephone: 01424 0142401424 714258 714258714258 Fax: Fax:Fax: 01424 0142401424 434413 434413434413 wwwwwwwww...thelauthelauthelaurrrelsnursinghome.elsnursinghome.elsnursinghome.cccomomom wwwwwwwww..f.ffaaacccebooebooebookkk..c.ccom/lauom/lauom/laurrelsnursinghomerelsnursinghomeelsnursinghome Contact us for further information or to arrange a viewing Tel 01424 714258 Fax 01424 434413 71 Old London Road, Hastings, East Sussex TN35 5NB www.thelaurelsnursinghome.com www.facebook.com/laurelsnursinghome Hastings care homes continued See page 91 for the Service User Bands key Advertisers are highlighted

Tusker House Whitebeach, The 57 Pine Avenue, Hastings TN34 3PP 24 Upper Maze Hill, St Leonards-on-Sea TN38 0LA Tel: 01424 421573 Advert below OP D Tel: 01424 420674 OP D

Westwood Whitecliff Care Home 55 St Helens Park Road, Hastings TN34 2JJ Charles Road, St Leonards-on-Sea TN38 0JU Tel: 01424 428805 OP PD LDA MH YA Tel: 01424 421081 D

Wheelhouse, The If you are considering a care home with nursing, 15 Old Roar Road, St Leonards-on-Sea TN37 7HA see the checklist on page 49. Tel: 01424 752061 LDA YA

Hastings care homes with nursing

Bryher Court Nursing Home Lauriston 85 Filsham Road, St Leonards-on-Sea TN38 0PE 40 The Green, St Leonards-on-Sea TN38 0SY Tel: 01424 444400 OP PD Tel: 01424 447544 Advert page 86 OP

Evergreen Mary House 15 Collier Road, Hastings TN34 3JR 490 The Ridge, Hastings TN34 2RY Tel: 01424 427404 OP Tel: 01424 757960 PD LDA

Fabee Nursing Home Moreton Centre, The 35 Fearon Road, Hastings TN34 2DL Boscobel Road, St Leonards-on-Sea TN38 0LX Tel: 01424 436485 OP Tel: 01424 420431 OP D MH YA

Hastings Court Mulberry House 314 The Ridge, Hastings TN34 2RA 7 Hollington Park Road, St Leonards-on-Sea TN38 0SE Tel: 01424 755151 OP D PD SI Tel: 01424 728800 OP PD YA

Kingswood House Nursing Home Southdowns Nursing Home 21-23 Chapel Park Road, 1 Hollington Park Road, The Green, St Leonards-on-Sea TN37 6HR St Leonards-on-Sea TN38 0SY Tel: 01424 716303 MH YA Tel: 01424 439439 OP D MH

Laurels Nursing Home, The St Dominic’s Nursing Home 71 Old London Road, Hastings TN35 5NB 71 Filsham Road, St Leonards-on-Sea TN38 0PG Tel: 01424 714258 Advert page 92 OP Tel: 01424 436140 OP D PD Tusker House www.tuskerhouse.co.uk 57 Pine Avenue, Hastings, East Sussex TN34 3PP • Telephone 01424 421573 This family run care home offers a warm, friendly and relaxed atmosphere with a high degree of personal comfort for residents living with Dementia and Alzheimers. Spacious accommodation with attractive landscaped gardens. Rooms on ground and first floor. Visiting Chiropodist, Optician and Hairdresser.

Visit www.carechoices.co.uk for further assistance with your search for care 93 Index Advertisers in bold

Arundel Park Lodge 67, 71 Bevern Home Care 27 A-E Ash Grove Care Home 83 Bevern View 73 A Plus Care Ltd 27 Ashcroft House – Bexhill-on-Sea 83 Bexhill Care Centre 87 Aaron Manor 83 Ashdale House 78 Birch Grove Nursing Home 71 Abbey House Residential Asher Nursing Home 71 Bishops Corner 89 Care Home 83 Ashgrange House 78 Abbey Lodge 75 Bishops Croft 83 Ashlee Lodge 83 Abundant Grace Nursing Home 74 Bishops Gate 89 Ashley Gardens 78 Acorn House Bishops Way 89 – Acorn Watford Ltd 67 Ashlodge 83 Blair House 90 Acorn Hove 67 Ashridge Court Care Centre 87 Blatchington Court 73 Adelaide Nursing Home, The 71 Ashring House 73 Blatchington Manor 73 Adelfi Homecare 27 ASLS (Avens Ltd) 27 Blind Veterans UK 71 Affinity Trust – Domiciliary Care Aspen House Care Home 67 Bluebird Care (Brighton & Hove) 23 Agency – East Sussex 27 Aston House 78 Bluebird Care (Eastbourne Age UK Brighton & Hove 23 At Home 23 and Wealden) 27 Agincare UK Brighton 23 Autism and Aspergers Bluebird Care (Lewes) 27 Agincare UK Eastbourne 27 Care Services Ltd 78 Bluebird Care Alexandra Road, 19 (East View Autism and Aspergers (Rother & Hastings) 27 Housing Management Ltd) 89 Support Ltd 78 Bon Accord 71 Alexandra Road, 25 (East View Autumn Lodge 67 Borradaile House 67 Housing Management Ltd) 89 Avalon Nursing Home 80 Bowes House 77 Alfriston Court Care Home 77 Avenida Lodge 27 Brain Injury Services Ltd 27 Alina Homecare 23 Avis Road, 50a (Southdown Bramble Cottage Allied Health-Services Housing Association) 73 Retirement Home 67 Bannow Nursing Home with Brighton & Hove 23 Bridgewater House 90 Dementia 89 Alma Lodge Care Home 78 Brighton & Hove Bethesda Home 67 Barchester Tower 89 Alpha May Care First 23 Brighton & Hove City Council Barclay House Residential Home Alpha May Domiciliary Care 23 – 15 Preston Drove 67 (Seeability) 73 Amber House 89 Brighton & Hove City Council Barford Court 71 Ambito Community Services – 19 Leicester Villas 67 Barnardo’s Brighton & Hove Link Brighton 23 Brighton & Hove City Council Plus Home Support Service 23 Ambleside Residential – 20 Windlesham Road 67 Barons Down Nursing Home 74 Care Home 83 Brighton & Hove City Council Amherst Court 83 Baronsmede 75 – 83 Beaconsfield Villas 67 Barrington House 89 APC Care Ltd 27 Brighton & Hove City Council Apex Prime Care – Brighton 23 Bay House Care Ltd 87 – Craven Vale Resource Centre 67 Apex Prime Care – Hailsham 27 Beachlands Residential Brighton & Hove City Council Apex Prime Care – Hastings 27 Care Home 73 – Ireland Lodge 67 Apex Prime Care – Newhaven 27 Beckley Close 89 Brighton & Hove City Council Applewood Residential Home Beeches Retirement Hotel 78 – Knoll House 67 (Seeability) 73 Beechwood Grove 80 Brighton & Hove City Council AQS Homecare Sussex 27 Bendigo Nursing Home 80 – The Beach House 67 Ardath 83 Bernhard Baron Cottage Homes 75 Brighton & Hove City Council Arden House Residential Berry Pomeroy 78 – Wayfield Avenue Care Home 83 Bethune Court 89 Resource Centre 67 Areli Care Ltd 23 Better Healthcare Services Brighton and Hove Home Care Arlington House 67 (Brighton) 23 (Brighton & Hove City Council) 23

94 Search for care at www.carechoices.co.uk to find support in your area Index continued Advertisers in bold Brooklands Nursing Home 77 Clifden House Dementia Care East Dean Grange Bupa Browns Home Care 27 Centre 73 Care Home 73 Brunswick Healthcare 23 Cliff Court Care Home 73 East Sussex, Brighton & Bryher Court Nursing Home 93 Cloverdale House 68 Hove Crossroads Care 25 Burdyke Lodge 73 Coast Home Care 29 East Sussex Dom Care Agency 29 Burton Cottages 83 Coastal Homecare (Hove) Ltd 23 Eastbourne and District Mencap Bybuckle Court 73 Collier Road, 63 90 – Arundel Road 78 Camber Lodge 83 Compass Homecare 23 Eastbourne Grange 78 Camelot Residential Care Home 78 Conifer Lodge 68 Edendale Lodge 83 Candlelight Homecare Service Ltd Copper Beech Bupa Care Home 77 Elizabeth Court Rest Home 83 (East Sussex) 27 Coppice Court Care Home 80 Elm Lodge 78 Canute Road, 76 90 Cornfield House 73 Elstree Court Care Home 81 Care 24/7 Healthcare Ltd 29 Country Carers Ltd 29 Embark Head Office 25 Care at Home Services County Medicare 29 Emilie Galloway Home of Rest, The 78 (South East) Ltd 29 Crescent House 68 Eniola Care Ltd 29 Care Management Group Crest House Care Home 90 Ennis House 78 – 361 The Ridge 90 Crockstead Farm House 73 Eridge House Rest Home 85 Care Management Group Cross Lane House 83 Ersham House Nursing Home 77 – Trafalgar House 83 Crowborough Lodge Residential Evergreen 93 Care Outlook (Brighton and Hove) 23 Care Home 75 Everycare 29 Care Remedies Ltd 29 Crowhurst Care Home 83 Everycare Hastings 29 Care To You Healthcare Ltd 29 Cumberland Court 90 Care4You Homecare Services 23 Cumberland House 90 CarePlus 24 29 F-K Dalling House 75 Fabee Nursing Home 90, 93 Carewatch (Bentley Grange) 29 Dane House 68 Fairdene Lodge 68 Carewatch (Cranbrook Court) 29 Davigdor Lodge Rest Home 68 Fairlight Manor 74 Caring 4 All 29 Dean Wood Bupa Care Home 71 Fairmount 90 Carlisle Lodge 80 Derwent Residential Care Home 90 Felix Holme RCH 78 Carlton House 67 Destiny Care Support 29 FERN 25 Caroline House 75 Devonshire Nursing Home, The 81 Filsham Lodge 77 Carrianne Care 29 Diamond Care 29 First Line Healthcare Ltd 29 Carricks Brook 83 Diversity Care Solutions Ltd 29 Fitzroy Supported Living Castlemaine Care Home 90 Dorley House Residential – Uckfield 31 Cedarwood House 83 Care Home 78 Forest Lodge 77 Certain Care Ltd 23 Downlands 71 Frances Taylor Foundation Chailey Heritage Pathways 29 Downlands Court 29 Homecare Services 25 Chapel Park Road, 51 (East View Droveway, The, 3 Freshford Cottage Nursing Home 75 Housing Management Ltd) 90 (Care Management Group) 68 Frinton House 85 Chapel Park Road, 51a (East View Droveway, The, 3a Futures 74 Housing Management Ltd) 90 (Care Management Group) 68 Gate Cottage Rest Home 68 Chardwood Rest Home 75 Dudwell St Mary 87 Gensing Rest Home 90 Charles Lodge 67 Dunsfold Ltd 75 Glenmuir House Residential Charlesworth Rest Home 68 Dyke Road, 287 Care Home 90 Chase Rest Home, The 78 (Care Management Group) 68 Glentworth House 71 Chaseley 80 Dyke Road, 290 Glottenham Manor Cheriton Homecare Ltd 23 (Care Management Group) 68 Nursing Home 89 Churchley Rest Home Ltd, The 68 Dyke Road Community Goldstone Crescent, 100 Claremont House 73 Support Services 23 (Care Management Group) 68 Claydon House 75 Earlsfield Court 83 Grange House 78

Visit www.carechoices.co.uk for further assistance with your search for care 95 Index continued Advertisers in bold Grange Rest Home Ltd, The 68 Home Instead Senior Care Lustrells, The 68 Grangemead 75 – Eastbourne and Hailsham 31 Lustrells Vale 68 Green Bank 85 Home Instead Senior Care Lydfords Care Home 77 Greensleeves 78 – Lewes District and Uckfield 31 Lyndhurst Road, 4-10 Greenwood 85 Homelea Residential Care Home 79 (Z & M Care Ltd) 68 Grosvenor House 90 Homelife Care Ltd Crowborough 31 Lyndhurst Road, 12 Grosvenor Lodge 68 Hurst Residential Home, The 90 (Z & M Care Ltd) 68 Grosvenor Park Care Home 89 Hurstwood Court DCA 31 Lynfords 76 Grosvenor Road, 3a (Southdown Hurstwood View 77 Mais House 89 Housing Association) 74 Hyman Fine House 68, 71 Maldon House 74 Hailsham House 31, 77 Ideal Complex Care Ltd 25 Manor Hall Nursing Home 81 Halland House 75 Ingham House 79 Maples, The 74 Hallifax Care Ltd 25 Inglewood Nursing Home 81 Margaret House 31 Hankham Lodge Residential Interserve Healthcare Maria’s Homecare Care Home 75 – South Coast 25 Companions Ltd 25 Hanover Care Ltd 25 Jasmine Lodge 85 Marine View Rest Home 69 Hardwick House Jemini Place 76 Mariners, The 85 Retirement Home 78 Jerome Close, 17 Marlborough Lodge 91 Hartfield House Rest Home 79 (Jemini Response Ltd) 79 Marshes, The 76 Hastings Court 93 Jerome Close, 41 Marshview 76 Havelock House Nursing Home 77 (Jemini Response Ltd) 79 Martlets Care, The Point 25 Haven, The 74 Johnson Close, 1 (East View Housing Mary House 93 Haven Care Home 75 Management Ltd) 91 Maycroft Manor 71 Hazelgrove Nursing Home 71 Joint Community Rehabilitation Mayfield Adult Services 76 Hazelmere Nursing Home 89 Service 31 Mears Care Brighton and Hove 25 Healey House 90 Jubilee Court 85 Mencap – West Sussex Heather View 77 Kare Plus Eastbourne 31 Domiciliary Care 25 Heatherdene 79 Kare Plus Hastings 31 Middleton Grove Nursing Home 71 Heatherdene Nursing Home 89 Keller House Residential Mill Lane, 52 (Southdown Housing Heffle Court 77 Care Home 79 Association) 69 Helping Hands Brighton & Hove 25 Kind Hands Caring Services Ltd 31 Millcroft 85 Helping Hands Eastbourne 31 Kingswood House Nursing Home 93 Milton Grange 81 High Beech Close, 5 (East View Moorings, The 79 Housing Management Ltd) 90 L-P Moreton Centre, The 93 High Beech Close, 6 (East View Lansdowne Road 68 Housing Management Ltd) 90 Mortain Place Care Home 79 Laurels Nursing Home, The 93 High Broom Care Home 75 Mount Lodge 79 Lauriston 93 Highbury House Nursing Home 71 Mountain Ash 85 Lavender House 68 Highviews, The 68 Mountside Residential Lawn Court 85 Hill View 76 Care Home 91 Lebrun House 79 Hillersdon Court 74 Mulberry House 93 Lennox Lodge 85 Holm Lodge 74 My Homecare Crowborough 31 Holmesdale House 85 Lime Tree House My Personal Enablement Residential Home 74 Holy Cross Care Home 77 Support Partnership CIC 31 Linden Cottage 76 Home Instead Senior Care MyLife (East Sussex) 25 – Bexhill and Hastings 31 Lindridge 71 Narconon United Kingdom 74 Home Instead Senior Care Little Acorns 79 New Directions (Hastings) Ltd – Brighton, Hove and Live-In Comfort 25 – Bishops Lodge 91 Shoreham Office 25 Lucerne House 85 New Inn, The 76

96 Search for care at www.carechoices.co.uk to find support in your area Index continued Advertisers in bold Newcross Healthcare Solutions Ltd Preston Road 69 Sapphire Home Care 33 (Eastbourne) 31 Prideaux House 79 Saxon Court 76 Newington Court Extra Care Unit 31 Prideaux Lodge 85 Saxonwood 87 Newlands Close, 20 (East View Priory Egerton Road 85 Seaford Head Retirement Home 74 Housing Management Ltd) 91 Priory Hospital Heathfield, The 76 Seagulls Home Care Ltd 25 Nightingales Residential Priory Rookery Hove 69 Seagulls, The 74 Care Home 74 Private Care Company, The 25 Seaside Care Services 33 Normanhurst Care Home 85 Seaway Nursing Home 73 Normanhurst Nursing Home 89 Q-U Sedgemoor & Framley 79 North Corner Residential QRC Dom Care 31 Sedlescombe Road South, 43 91 Care Home 74 Quality Homecare 33 Shandon House 79 Nova House 74 Quality Reliable Care Ltd 76 Shinewater Court 80 Nurseplus UK 31 Queen Alexandra Shires, The 80 Nutley Hall 76 Cottage Homes 81 Shore House 69 Oak Lodge 76 Queensmead Residential Care SOS Home Services 33 Oak View 91 Home, The 76 Southdown Road, 28 (Southdown Oakdown House 85 Quinnell House 76 Housing Association) 74 Oaklands 71 Rachel Mazzier House 69 Southdowns Nursing Home 93 Oaklands Court Nursing Home 77 Radfield Home Care Bexhill, Southdowns View, 1 33 Oakleigh Lodge Residential Home 69 Hastings and Battle 33 Southlands Place 89 Oakside 85 Ranworth House 79 Southover Community Care 33 Old Hastings House 91 Regard Partnership Ltd, The Sovereign Lodge Care Centre 81 Old Haybarn, The 76 – Eastbourne Road 79 Spinc 25 Old Rectory, The 85 Regent House Nursing Home 71 Spring Care PAs Battle Ltd 33 Orchard House Residential Richmond 87 St Anne’s Residential Care Home 80 Care Home 85 Ridge, The, 368 (East View St Annes Road, 27a 80 Orchardown Rest Home 79 Housing Management Ltd) 91 St Anthony 76 Outlook House 69 Ridge, The, 370 (East View St Christopher’s Residential Home 69 Palm Court Nursing Home 81 Housing Management Ltd) 91 St Clare’s Care Home 75 Park Beck, The 91 Right at Home Eastbourne 33 Park Lodge 31 Right at Home Mid Sussex 33 St Dominic’s Nursing Home 93 Parkgate Manor 85 Rivendale Lodge St George’s Park Ltd 33 Parkview Care Home 69 EMI Care Home 79 St Helens Down 91 Parris Lawn 75 RNIB Wavertree House 69 St Margarets Care Home 80 Partridge House Nursing and RNID Action on Hearing Loss 13 St Marguerite 80 Residential Care Home 71 Wilbury Gardens 69 St Marks 91 Patcham Nursing Home 71 Rock Street, 19a 25 St Mary’s Care Home 75 Patching Lodge Extra Roclyns Rest Home 74 St Mary’s House 69 Care Scheme 25 Rookhurst Lodge 87 St Matthew Road 91 Peasmarsh Place 85 Rosebery House 79 St Michaels Home Care 33 People Care Agency Ltd 25 Roselands Residential Home 87 St Michael’s Rest Home 87 People’s Choice (Sussex) Ltd, The 31 Rottingdean Nursing and St Nectans Residential Care Home 87 Phoenix Bespoke Support 25 Care Home 71 St Peter’s Park 89 Pier View House 69 Rye Memorial Hospital 89 St Peter’s Road, 22 91 Pines Nursing Home, The 71 Sackville Gardens 69 St Rita’s Care Home 75 Place Farm House 69 Saffrons Care Home 79 St Saviours Road 91 Polegate Care Home, The 77 Sanctuary Home Care Ltd – Rye 33 St Vincent’s Care Ltd 87 Portland Road 69 Sanctuary, The (Turning Point) 91 Starsaver Healthcare 33 Preston Drove 69 Sandhurst Rest Home 87 Streatfeild House 91

Visit www.carechoices.co.uk for further assistance with your search for care 97 Index continued Advertisers in bold Summer Wood Residential Turquoise Care (Sussex) 33 Well House, The 87 Care Home 87 Tusker House 93 Wentworth Close 87 Summerheath Road, 52 Unity Care Solutions (Lewes) 33 Westerleigh Nursing Home 75 (Jemini Response Ltd) 80 Upperton Gardens 80 Westwood 93 Sun Rose Care Ltd 33 Westwood Care Home 69 Sunnyhill Residential Care Home 80 V-Y Wheelhouse, The 93 Sunrise of Eastbourne 81 Vallance Gardens, 4 (Care White Heart Care Services 27 Sunshine Coast Support Ltd 33 Management Group) 69 Whitebeach, The 93 Sussex Care Services 27 Vallance Residential Care Home 69 Whitebriars Care Home 87 Sussex Elderly Care Community Victoria Chartwell 73 Whitecliff Care Home 93 Interest Company 33 Victoria Chatsworth 73 Whitegates Retirement Home 87 Sussex Empowered Living Ltd 27 Victoria Highgrove 73 Whitehouse, The 69 Swanborough House 69 Victoria House Care Home 76 Wilbury 69 Sycamore Court 73 Views, The 87 William and Patrica Venton Centre 33 Tablehurst Farm Cottage 76 Vine House Care Ltd 33 Willows, The 87 Temple Grove Care Home 77 Vines, The 76 Thornbury Residential Home 76 Windlesham Manor 76 Thornwood Care Ltd 87 Viva Homecare Ltd 27 Wisteria Lodge 77 Three Gables Residential Wadhurst Manor 77 Woodcote 77 Care Home 80 Warren Drive 76 Woodlands 77 Threeways Nursing Home 75 Wealden Community Care Ltd 33 Woodside Hall Nursing Home 77 Tinkers Hatch 76 Wealden Community Support Wynford House 74 Tower Road West, 24 (East View Service 33 York Lodge 77 Housing Management Ltd) 91 Webb House 74 YourLife (Seaford) 33

Other advertisers Abicare 18 Care Choices 15, 22, 28, 38 Informed Financial Advice Ltd 56 Ageing Well 4 CareSeekers 47 MHA 86 Agincare 20, 66 Caring Homes Group 88 Angel Healthcare 82 East Sussex 1Space 61 My Family, Our Needs 26, 88 Barchester 48 Greenways Care Home 86 My Life Brighton & Hove 18 Brighthelm Care Group 72 Hallmark Care Homes 70 Bupa 70 Impact Initiatives 4 Prestige Nursing + Care 32

Care Choices Limited has taken every care to ensure that the information contained in this Directory is accurate at the time of print. The company cannot accept responsibility for any errors or omissions in the publication, including if an organisation varies from the information included in an advertisement, the editorial or the listings. Care Choices Limited does not endorse or support any particular organisation included in the Directory. ©2020 Care Choices Limited. Care Choices Limited reserves all rights in the titles Care Choices and HOMES Directories and their design. Care Choices™ is a trademark of Care Choices Limited. Ref. No: 4001/ESU27/0920. Reproduction of any part of this publication in any form without the written permission of Care Choices Limited is prohibited. This publication is available free of charge from East Sussex County Council and Brighton & Hove City Council. Published by: Care Choices Limited, Valley Court, Lower Road, Croydon, Nr Royston, Hertfordshire SG8 0HF. Tel: 01223 207770. Publisher: Robert Chamberlain. Director of Sales: David Werthmann. Editor: Angharad Burnham. Content Editor: Emma Cooper. Junior Editor: Henry Thornton. Sales Manager: Paul O’Callaghan. Regional Sales Supervisor: Vanessa Ryder. Senior Sales Executive: Claire Cornish. Sales Executives: Lauren Bore, Hannah O’Neill. Online Sales Executive: Tony Boyce. Director of Creative Operations: Lisa Werthmann. Studio Manager: Jamie Harvey. Lead Designer: Ruth Clarry. Graphic Designers: Kieran Bitten, Jack Elsworth. Distribution: Gemma Seaber-Shinn.

98 Search for care at www.carechoices.co.uk to find support in your area QACH Care Choice Ad 2018:Layout 1 23/07/2018 11:32 Page 1

QuEEn AlExAndra CottAgE HomEs

Providing High Quality Care since 1906

Queen Alexandra Cottage Homes is Eastbourne’s oldest Charity and provides high quality nursing and residential care for up to 28 residents, as well as award-winning accommodation for independent living, all set within beautifully landscaped gardens. The Homes promote an ethos of independence, dignity and choice, and nursing care is provided within a warm, safe and friendly environment. The management and staﬀ are always available for help and advice, and family and friends are welcome to visit at any time. For further information please contact Queen Alexandra Cottage Homes Peter Buckland, General Manager 557 Seaside Eastbourne 01323 739689 East Sussex BN23 6NE [email protected] www.qach.co.uk

Patron: Duchess of Devonshire DL Registered Charity: 209208 uality care suort from hourly visits to Livein Care

Delivering quality care in Eastbourne and surrounding areas

uorting ou or our loe ones to lie well at home

Our services include: Companionship Dementia Care eal Preparation End of Life Care Washing and Dressing Live-in Care Personal Care Hospital to Home edication Support And much more...

Individual ight at ome is one o the most independent 9.9 homecare.co.uk highl rate national homecare agencies review score /10 on homecare.co.u.