East Sussex and Brighton & Hove
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East Sussex and Brighton & Hove Care and Support Services Directory 2016/17 Brighton Sunrise The comprehensive guide to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes In association with www.carechoices.co.uk Autu mn Lodge Luxury Dementia Retirement Hotel / Home Autumn Lodge specialises in providing dementia care on a long term, respite or day care basis in a luxury secure boutique hotel environment. We are a vibrant family run home with over 30 years experience in providing a high standard of friendly individual care. We pride ourselves on finding the best professional local entertainers of the widest variety, who come in every afternoon, 7 days a week, whether it be a singer, violinist, cellist, arts & crafts teacher or a traveling theatre group. We love throwing parties for the residents and their relatives. Our Christmas Residents’ Party is a thing of legend with live music and an amazing spread of culinary delights. We should also mention our Summer Western Themed Barbecue Party and our 1950s Vintage Garden Tea Parties. We regularly organise walks down to the beach for an ice cream, strolls to the pub on the corner for a pint or an amble up the road to pick up the daily newspaper. Our chefs provide a high standard of traditional home-cooked menus using local quality fresh produce, served in a choice of dining rooms, with full room service available if required. For Brochures & Availability Autumn-Lodge.co.uk - Tel: 01273 271786 35-39 Rutland Gardens, Hove, East Sussex BN3 5PD “We believe every day should be fun and engaging and that’s why NATIONAL CARE HOMES entertainment and activities are the heart and soul of our home” EAST SUSSEX, BRIGHTON ASSOCIATION AND HOVE Autumn Lodge 2015.indd 1 23/07/2015 15:38 Contents Regions covered by this Directory 4 Residential care homes 38 Care homes and care homes with nursing, Introduction 4 out of area homes, practical checklist Welcome, who to contact Specialist care and support services 41 Health and wellbeing 6 Support for people with sensory impairments, Staying healthy and active a physical disability, learning disability, mental health needs or dementia, including a dementia Helping you stay independent 9 care checklist Reablement, support to help you stay at home, equipment and adaptations, checklist Paying for care 46 Financial assessments, support with funding, Home care providers 21 running out of money, seeking financial advice Essential information 49 Support from Adult Social Care 30 Complaints, advocacy, safeguarding, inspecting Assessments, personal budgets, Direct Payments, care services, end of life care, Healthwatch personal assistants Other sources of help 55 Services for carers 33 This Directory’s helpline, solicitors Carers’ assessments, carers’ personal budgets, breaks from caring, carers’ cards, benefits, equipment Registered Care Association East Sussex, Brighton & Hove 56 Housing options 36 Sheltered housing, Extra Care housing Useful contacts 57 Local and national contact information All the listings in this publication of care homes, care homes with nursing and home care providers Care homes and care homes with are supplied by the Care Quality Commission nursing (CQC). East Sussex County Council, Brighton & Brighton & Hove 62 Hove City Council and Care Choices cannot be Lewes and Seaford 69 held liable for any errors or omissions. Wealden 74 The information contained in this Directory was Eastbourne 79 correct at the time of going to print. The inclusion Bexhill and Rother 85 of advertisements for homes and agencies in this Directory does not act as an endorsement or Hastings 91 recommendation by East Sussex County Council, Brighton & Hove City Council or Care Choices. Index 98 To obtain extra copies of this Directory, free of charge, call East Sussex Health and Social Care Connect: 0345 60 80 191 or Brighton & Hove Adult Social Care Access Point: 01273 295555. This Directory is available electronically at www.carechoices.co.uk Alternative formats There is also a Browsealoud option for those requiring the information in the spoken word. Visit www.carechoices.co.uk for further assistance with your search for care 3 Regions covered by this Directory This Directory is divided into the geographical regions indicated on this map. Listings of care homes by region start on the following pages: A264 Brighton & Hove 62 Crowborough A26 A22 A267 Rock-a-Nore, Hastings Lewes and Seaford 69 A21 A275 Wealden 74 A272 A265 A268 A265 Eastbourne 79 Uckeld Heatheld Rye A272 Bexhill and Rother 85 A21 A275 A26 A22 A28 A259 Hastings 91 Battle A271 A27 Hailsham A259 Lewes A23 A27 Hastings Bexhill A26 Hove A259 Newhaven Brighton A22 A259 Seaford Eastbourne Brighton Bandstand Seven Sisters Introduction Welcome to the 2016/17 edition of the East Sussex, If you’re looking for information and advice to Brighton & Hove Care and Support Services Directory. support you to live well, contact your local Adult There are many care and support services available in Social Care department. East Sussex and Brighton & Hove, and there is plenty of help to find out what is the most appropriate for East Sussex you. If you are finding it hard to live independently, You can contact the Council’s customer contact you, and your family, need to know where you can go centre, Health and Social Care Connect (formerly for help and advice about what is available locally. This known as Adult Social Care Direct), see page 5. Directory is an important source of that information. Brighton & Hove Our thanks go to Care Choices who produced this You can look on the website Directory at no cost to East Sussex County Council or www.mylifebh.org.uk/ If you’re unable find the Brighton & Hove City Council. The two Adult Social information you need, contact the Adult Social Care Care departments have helped to produce some of Access Point, see page 5. the information in this Directory. East Sussex Adult Social Care East Sussex Adult Social Care produces a range of IL02 Paying towards the cost of your care and leaflets and factsheets. You can find them all on the support: How we work out what you have to pay website www.eastsussex.gov.uk or ask Health and IL03 How to make a complaint or give feedback Social Care Connect for copies. about Adult Social Care services IL04 Do you look after someone? IL01 A guide to Adult Social Care IL05 Getting Support from Adult Social Care 4 This Directory’s helpline 0800 389 2077 – assistance with finding care and support East Sussex Adult Social Care continued FS1 Who qualifies for our services? Eligibility criteria FS14 Making informed decisions about paying for care explained FS2 Independent Advocacy – someone to speak up for Health and Social Care Connect can be contacted you in the following ways: FS3 Your information and how we use it – our guarantee about your social care record Tel: 0345 60 80 191 (Calls are charged at your FS4 The Supporting People Programme phone company’s local rate and may be recorded) FS5 What to do if you or someone you know is being Minicom via Type Talk: 18001 0345 60 80 191 neglected or abused Email: [email protected] FS6 How we work out your personal budget Text: 07797 878111 FS7 Financial assessments for care at home FS8 Financial assessments for residential care Write to: Health and Social Care Connect FS9 Ways to pay for your care and support St Mary’s House, 52 St Leonards Road, FS10 Direct Payments Eastbourne BN21 3UU FS11 Help with being independent around the home – You can also begin an assessment of your care and a practical guide support needs online at FS12 Direct Payments – managing the money http://adultsocialcare.eastsussex.gov.uk FS13 Travel and transport – a practical guide Brighton & Hove Adult Social Care Access Point If you live in Brighton & Hove, contact the Adult Social • Charges for Non-residential services 2016-2017 Care Access Point. For information about local NHS • Deferred Payments Scheme and social care services in Brighton & Hove, you may find the following downloadable leaflets useful. You • Listening, Responding, Improving: How to make can download them all from the website complaints, comments or compliments about www.brighton.hove.gov.uk/social-care or ask the Adult Social Care services Access Point for copies. Tel: 01273 295555 • Care and Support in Brighton & Hove Out-of-hours: 01273 295555 (answered by Carelink) • Carers information booklet – looking after someone Minicom: 01273 296205 Email: [email protected] • Eligibility for Adult Social Care Services • What you need to know about your health records Write to: Access Point, Adult Social Care, 2nd Floor Bartholomew House, • Charges for Residential & Nursing Home Care 2016- Bartholomew Square, Brighton BN1 1JP 2017 With so many providers to choose from, where do you start? www.carechoices.co.uk can help. • search care providers quickly and easily • search by postcode/town and care type • Information on standards of care • links to the latest inspection reports • extra information, photos and direct website links for hundreds of providers • request a brochure • checklists to take with you when you visit developed by the publisher of this Directory Alternatively, call our friendly helpline team on 0800 389 2077 to talk to someone directly. Visit www.carechoices.co.uk for further assistance with your search for care 5 Health and wellbeing By making a few small changes to the way you live, you your family members and those you care about. There’s can make big changes to your health and wellbeing. lots of advice, information and help available across the This can have a beneficial impact on the wellbeing of county to help you stay healthy and well. One You Our lifestyles can be less healthy than we think.