East-West Cycle Superhighway / Response to Consultation June 2015

Contents

Executive summary ...... 3 1. Introduction...... 4 2. The consultation ...... 9 3. Responses to consultation ...... 13 4. Conclusion and next steps ...... 21 Appendix A – TfL response to issues commonly raised ...... 22 Appendix B – Summary of stakeholder responses ...... 33 Appendix C - Email to people on the TfL database ...... 39 Appendix D - Stakeholder email ...... 40 Appendix E - List of stakeholders emailed ...... 41 Appendix F - Map of distribution area...... 63

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 2

Executive summary Between 9 February and 29 March 2015, Transport for (TfL) consulted on revised proposals for the East-West Cycle Superhighway at Victoria Embankment / Northumberland Avenue.

We received 663 responses to the consultation, of which 74% supported or partially supported our proposals. Comments from respondents included concern about traffic congestion as a result of the scheme, general support for the scheme, suggested modifications to the proposals for cycling and pedestrian facilities, the impacts on coach services and concerns about banning the right turn from Northumberland Avenue.

After considering all responses, we intend to proceed with the scheme as set out in the consultation documents. Commuter coach services will be able to use the existing tour bus stop at Pier. We also intend to allow commuter coaches to serve the Banqueting House stop on as an alternative, subject to discussions with . This would provide another nearby option for services affected by the removal of bus and coach stop Y on Victoria Embankment.

Subject to the formal Traffic Order process and receiving relevant approvals, we plan to start construction work around the Victoria Embankment / Northumberland Avenue junction in July 2015, with completion for the East-West route planned for spring 2016. Works will be phased to minimise impact on the traffic network and will cater for pedestrians, cyclists and other road users as much as possible.

We will keep customers and road users informed of our plans and progress, including writing to local residents and businesses before undertaking work in their area. We will also provide road traffic information to help people better plan their journeys and make informed choices about how, where and when they travel.

3 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

1. Introduction

We originally consulted on proposals for the East-West Cycle Superhighway between 3 September 2014 and 9 November 2014. Following the September 2014 consultation, the TfL Board agreed that some changes to the proposals in the original consultation would be subject to further consultation.

Between 9 February and 29 March 2015, we consulted on further proposals for certain sections of the East-West Cycle Superhighway. This included revised proposals to aid traffic flow on Victoria Embankment, including the removal or relocation of a bus and coach stop, banning the right turn from Northumberland Avenue to Victoria Embankment (except cyclists from the cycle track) and the removal of a pedestrian crossing.

This document explains the processes, responses and outcomes of the consultation, and sets out our response to issues commonly raised.

1.1 Purpose of the scheme Feedback from the September 2014 consultation included concerns about the traffic impact of the scheme. In response to this and following further investigations, we proposed changes to the designs for the Victoria Embankment / Northumberland Avenue junction that would improve its operation and reduce the impact on general traffic.

1.2 Description of the proposals The scheme area for the Northumberland Avenue / Victoria Embankment consultation is part of Section 9 of the original East-West Cycle Superhighway consultation. The scheme area includes the junction of Victoria Embankment and Northumberland Avenue and nearby sections of both roads.

Removed bus and coach stop

 To allow southbound traffic to flow more freely on Victoria Embankment towards the busy Northumberland Avenue junction, southbound bus stop Y on Victoria Embankment near Northumberland Avenue will be removed  Our latest analysis shows this will reduce the journey time impacts of the proposals for general traffic on the East-West Cycle Superhighway compared with the previous proposal  Bus and coach stop Y is currently used by TfL bus route N550 to , , The Original Tour, coach routes 771 and 772 to

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 4

Dunstable, Leighton Buzzard and Linslade and any coaches which terminate at Victoria or Vauxhall  Coach routes 771 and 772 and any coaches which terminate at Victoria or Vauxhall will be able to use other stops on Victoria Embankment between Bridge Street and Avenue and the Banqueting Hall stop on Whitehall, subject to discussions with Westminster City Council

Banned right turn from Northumberland Avenue into Victoria Embankment (except cycles from the cycle track)

 Banning the right turn from Northumberland Avenue into Victoria Embankment for all vehicles except cyclists using the cycle track will help to keep traffic moving more freely by allowing southbound traffic on Victoria Embankment to pass through the junction at the same time as traffic turning left out of Northumberland Avenue  Our latest analysis shows this will reduce the journey time impacts of the proposals for general traffic on the East-West Cycle Superhighway compared with the previous proposal  Our latest traffic counts show a maximum of 101 vehicles per hour turning right from Northumberland Avenue into Victoria Embankment in the morning and evening peaks (excluding cycles), compared to a maximum of 603 vehicles per hour turning left from Victoria Embankment into Northumberland Avenue in the morning and evening peaks (excluding cycles)

Removing the pedestrian crossing on Victoria Embankment north of Northumberland Avenue

 Removing the pedestrian crossing on Victoria Embankment north of Northumberland Avenue (under Hungerford Bridge) will help keep traffic flowing more freely through the eastern section of the junction  Alternative pedestrian crossings are available either side of the junction - approximately 40 metres south of the junction and approximately 65 metres north (outside Embankment station). These will remain in place  Our latest analysis shows this will reduce the journey time impacts of the proposals for general traffic compared with the previous proposal

Proposed changes to parking and loading on Victoria Embankment

 The motorcycle parking on the western side of Victoria Embankment south of Northumberland Avenue will be relocated to the island between the cycle

5 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

track and the carriageway. The new bay will be the same size as the existing bay (35 metres)  The riverside loading bay south of Northumberland Avenue will be extended from 11 metres to 15 metres and inset into the segregating island. Operating hours will be reduced, with no loading between 7am – 10am and 4pm – 7pm  A new 20 metre inset loading bay will be provided north of bus stop Y. This will also operate with no loading between 7am – 10am and 4pm – 7pm  We are extending the time during which vehicles are allowed to stop and load in these loading bays from 20 minutes to 40 minutes

Segregated two-way cycle track replaces traffic lanes on Victoria Embankment

 The cycle track will be at carriageway level on the eastern side of the road and will be between 3.2 and 4.3 metres wide  The cycle track will be separated from other traffic by a kerbed island between 1.2 and 3 metres wide  No coloured surfacing will be used  This will replace two traffic lanes (one southbound and one northbound) on Victoria Embankment

Cycle lane replaces one eastbound traffic lane at Northumberland Avenue junction

 The cycle lane will be advisory across the entrance to Embankment Place to allow vehicles to access this side road  The mandatory cycle lane to the south of Embankment Place will be separated from other traffic by a kerbed island 1.2 metres wide at the junction with Victoria Embankment  The lane will be between 1.5 and 2 metres wide  No coloured surfacing will be used  The footway on the south eastern corner will be reduced by 3.8 metres in order to retain the left-turning traffic lane into Northumberland Avenue. A minimum footway width of 4.4 metres will remain

Pedestrian island and signalised cycle crossing replaces one southbound traffic lane on Victoria Embankment south of Northumberland Avenue

 The pedestrian island will be 3 metres wide to provide a large enough waiting area for pedestrians using the signalised crossings across the cycle track and Victoria Embankment

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 6

 Dedicated traffic lights for cycles will allow cyclists to cross the Northumberland Avenue junction to join and leave the East-West Cycle Superhighway while other traffic is held

Thames Tideway Tunnel

We are working with the Thames Tideway Tunnel project team to ensure that the proposed design and construction programmes are coordinated.

Benefits of the scheme compared to previous proposals

Removing the right turn, pedestrian crossing and bus/coach stop will help traffic to flow more freely on Victoria Embankment. This will reduce the journey time impacts of the proposals for general traffic compared to the previous proposals. Details of the proposals are available at https://consultations.tfl.gov.uk/cycling/a8130262.

1.3 Connections There will be a signalised connection between the East-West Cycle Superhighway and Northumberland Avenue for cyclists.

7 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

1.4 Map of proposed scheme

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 8

2. The consultation 2.1. Consultation structure and duration

Duration The East-West Cycle Superhighway Northumberland Avenue / Victoria Embankment consultation ran from 9 February 2015 to 29 March 2015.

Consultation structure Information on the consultation, including details of the proposals consulted on, was available online at tfl.gov.uk/east-west-consult from 9 February 2015.

Respondents were asked about their level of support for the proposals (‘support’, ‘partially support’, ‘don’t support’, ‘not sure’, ‘no opinion’). Respondents were also given an opportunity to comment on the proposals.

Respondents were also asked to submit their name, email address and postcode, along with information about their cycling and other travel habits. All questions were optional, apart from the question asking for overall views on the proposal. Other information, such as the respondent’s IP address and the date and time of responding, was recorded automatically. All data is held under conditions that conform to the requirements of the Data Protection Act 1998.

2.2. Consultation material, distribution and publicity

2.2.1 Consultation website On 9 February 2015, detailed information on the proposals was published at https://consultations.tfl.gov.uk/cycling/a8130262. The consultation information included explanatory text and a detailed design drawing of the scheme area.

2.2.2 Non-web formats

Printed plans, accompanying descriptions and response forms were available on request by telephone, email or writing to FREEPOST TFL CONSULTATIONS. The printed material was also available at the seven public events held during the consultation period.

9 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

2.2.3 Consultation publicity The consultation information was publicised via the following channels:

Publicity specific to the Northumberland Avenue / Victoria Embankment consultation

A letter and consultation drawing were sent to 1,668 addresses in the scheme area within Bridge Street, Whitehall, The Strand, Lancaster Place and Victoria Embankment. (See Appendix F for a map of the distribution area).

Wider publicity including Northumberland Avenue / Victoria Embankment consultation

Emails to stakeholders: We emailed around 700 different stakeholder organisations to let them know about the consultation. Please see Appendix D for the email and Appendix E for the list of recipients. The email contained a brief summary of the proposals and a link to the consultation website.

Leaflet distribution to members of public: Staff distributed leaflets to members of the public to coincide with some of the public events.

Emails to individuals: We emailed over 45,000 people on the TfL database who are known to cycle, drive or use public transport in the area (see the email in Appendix C). The email briefly described the proposed scheme, and invited recipients to find out more and respond via the consultation website.

Meetings with stakeholders: We met 16 stakeholders before and during the consultation. Please see Chapter 2.3 for further details.

Public events: The printed material was also available at the seven public events held during the consultation period, and members of the project team were available at the public exhibition held at the Institution of Mechanical Engineers, 1 Birdcage Walk, SW1H 9JJ on Tuesday 17 March, 1600-2000 to discuss the proposals further.

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 10

2.3. Stakeholder meetings We met 16 stakeholder groups before and during the consultation to discuss our proposals. These included:

 Age UK  River service operators including MBNA , Livett’s, , and the Passenger Boat Association  Confederation of Passenger Transport (CPT) UK  English Heritage  Historic Royal Palaces: Banqueting House  Living Streets  London Cycling Campaign  London Travel Watch  The Kings Ferry  The London Fire Brigade  Metropolitan Police  Westminster City Council

Additional discussion with frontages potentially affected by new arrangements for commuter coach services that previously used stop Y

We received comments during consultation about the impact of removing stop Y on coach commuter journey times and coach operator services. Commuter coaches that used to serve stop Y will be able to use either the tour bus stop at Westminster Pier or the Banqueting House tour bus and coach stop on Whitehall (subject to discussions with Westminster City Council).

Following the consultation, we contacted the following stakeholders who could be impacted by an increase in the number of commuter coaches travelling on Horse Guards Avenue during the morning peak (0700-1000). The stakeholders contacted were:

 Historic Royal Palaces: Banqueting House  Ministry of Defence  ONE Horse Guards Avenue  Parliamentary Estates, representing the Welsh Office  Royal United Services Institute

2.4 Public consultation events We held seven public events on or near the proposed route so that people could discuss proposals with the project team and provide feedback. Attendees were also able to speak to members of the project team about all the open East-West Cycle Superhighway re- consultations. These included:

11 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

Hyde Park, outdoors at the junction between West Carriage Drive and North Carriage Drive*

 Wednesday 18 February, 0730-1000

* The location of this event was changed to the junction of West Carriage Drive and Rotten Row in order to accommodate the HGV transporting the marquee. However, due to an error, the information was not updated. We apologise for any inconvenience this may have caused.

Lancaster London Hotel, Lancaster Terrace, London W2 2TY

 Monday 23 February, 1600-2000

Apsley Gate, Hyde Park, near Hyde Park Corner Underground station

 Tuesday 3 March, 1100-1400

St. James’s Church, Sussex Gardens, W2 3UD

 Sunday 8 March, 1200-1500

Wellington Arch, Hyde Park corner roundabout, W1J 7JZ

 Tuesday 10 March, 0730-0930

Institution of Mechanical Engineers, 1 Birdcage Walk, SW1H 9JJ

 Tuesday 17 March, 1600-2000

Lancaster London Hotel, Lancaster Terrace, W2 2TY

 Thursday 26 March, 1600-2000

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3. Responses to consultation The responses were analysed by TfL’s consultation analysis team. 3.1. Overview of consultation responses

3.1.1 Overview of overall support

TfL received a total of 663 direct responses to the East-West Cycle Superhighway consultation. The majority of these supported the overall proposals, with 67% fully supporting and 7% partially supporting the scheme. 22% of respondents did not support the proposed scheme and 4% were not sure or had no opinion.

The responses included submissions from 30 stakeholder groups and individual businesses and employers, representing a broad range of interests. These included Westminster City Council; coach operating companies; road user groups (bus, coach, cycle, freight, motor, motorcycle, taxi); utility organisations; other infrastructure construction projects; business groups and individual businesses; emergency services; and a wide range of other organisations and employers across London and beyond. 22 of the 30 responses from stakeholders and businesses directly specified their level of support for the scheme. Of these, 64% stated full support for the proposals, 23% stated partial support and 14% stated opposition to the proposals. Appendix B contains a summary of each stakeholder response.

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3.2 About the respondents

Responses by postcode The majority of consultation respondents Most commonly stated postcode districts told us that they were located in . The most commonly stated 0.0% 5.0% 10.0% 15.0% W2 postcode districts comprised 30% of 13.8% SW1P 3.0% respondent postcodes, with the remaining W8 1.8% 70% located in other parts of London and N1 1.6% the UK. W11 1.6% E1 1.5% E1W 1.5% Postcodes with high proportions of NW1 1.5% respondents tend to be those located along SE1 1.3% or very near to the proposed route. SE11 1.3% W9 1.3%

Stated cycling habits

Of respondents who provided information On average, how often do you cycle? on their cycling habits, just over half (331) said they cycled most days. A further 13% Most days 331 (52%) (85) said they cycled weekly, and around About once a week 85 (13%) 17% (110) less frequently. 18% (114) of About 1–3 times a month 56 (9%) respondents reported that they never Less often 54 (8%) cycle. Never 114 (18%)

Of respondents who cycle most days, 85% Total answered (of 663) 640 (97%) fully supported and 7% partially supported Not answered (of 663) 23 (3%) the scheme. Among respondents who cycle less frequently, support for the scheme was still fairly strong, with 77% fully or partially in support. Respondents who never cycle were largely opposed to the scheme. 73% of this group did not support the proposals.

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 14

Cycle most days and... Occasionally cycle and... Never cycle and...

 Fully or partially support  Don’t support  Not sure/no opinion/not answered

How respondents heard about consultation: Over half of respondents heard about the consultation by email (63%, 400). This was followed by “Other (please state)” (13%, 81). This category was comprised of a wide variety of sources such as word of mouth, Facebook and the TfL website. A leaflet posted through the door was next most popular (8%, 48), followed by Twitter (7%, 42).

How respondents heard about consultation

0% 10% 20% 30% 40% 50% 60% 70%

Email 63% Other (please state) 13% Leaflet through the door 8% Twitter 7% Online advert 4% Leaflet from a TfL representative 3% Letter 1% Public Exhibition 1% Google (text) advert 1% Mobile message (MMS) 0%

3.3 Comments on the consultation process and materials

262 respondents answered the question asking for any comments on the consultation process (for example, printed materials, website, events, etc). 155 (59%) of these respondents left irrelevant comments (“no”, “no comment”, “N/A” or were unrelated to the question).

15 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

The main themes arising from relevant to the question comments included:

 General praise for the material and website/leaflet content and design of consultation (59 respondents, 23%). Respondents included Westminster Living Streets, Senlac Tours and Local Knowledge Tours, Spiramus Press Ltd  Feedback that certain parts of the consultation were unclear, in particular the details of some maps and images (16 respondents, 6%). Respondents included Sustrans  Suggestions that the consultation should have been better publicised (10 respondents, 4%)  Questioning if the consultation responses would be taken into account or expressing concern that the decision to construct the East-West Cycle Superhighway route has already been made regardless of the consultation outcome (9 respondents, 3%)  Other relevant feedback and suggestions (7 respondents, 3%). Respondents included Millicent Court Management Limited  Suggestions that additional information should have been provided, such as greater impact on journey times, impact on local residents, and visualisations (6 respondents, 2%). Respondents included London Chamber of Commerce and Industry  Feedback that the consultation was too time-consuming or had a poor structure and design which made it difficult to complete (5 respondents, 2%)  Concern that computer-generated visualisations and/or data accompanying the consultation were misleading or biased in favour of cycling (2 respondents, 1%). Respondents included Royal Parks Foundation  Concern that not enough time was provided for the consultation or that the project is being ‘rushed’ (1 respondent, <1%). This comment was made by London Chamber of Commerce and Industry

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 16

3.4 Overview of comments

Of 663 respondents to this section, 204 (31%) provided comments.

Traffic congestion

40 respondents (6%) expressed concern about future traffic congestion. This included 14 respondents (2%) who raised concerns for future traffic congestion at Victoria Embankment/Northumberland Avenue as a result of the revised plans. Respondents included The Kings Ferry Ltd.

13 respondents (2%) made negative comments about current traffic congestion.

6 respondents (1%) expressed concern for the longer predicted journey times for motor vehicles including coaches. Stated causes of these longer journey times included congestion, the banned right turn from Victoria Embankment into Northumberland Avenue and prohibited access to certain routes. These respondents included The Confederation of Passenger Transport UK and .

3 respondents (<1%) requested more detailed traffic estimates. Respondents included London Fire Brigade and London Chamber of Commerce and Industry.

Support/positive comments

29 respondents (4%) offered support for the Victoria Embankment/Northumberland Avenue proposals:  23 respondents (3%) expressed general support. Respondents included Sustrans and the London Fire Brigade

Cycling facilities

24 respondents (4%) suggested modifications for cycling provision in the area:  8 respondents (1%), including London Cycling Campaign, requested the installation of clear cycle markings including coloured cycle lanes  6 respondents (<1%), including Westminster City Council, suggested wider cycle lanes in the scheme area or along the East-West Cycle Superhighway Route

Other suggestions included providing a mandatory or segregated cycle lane on Northumberland Avenue, a contraflow cycle lane on Whitehall Place, changes to the cycle crossings, providing ASLs or early-start junctions and with-flow cycle lanes on Victoria Embankment. Sustrans proposed a connection to the Cycle Hire docking station.

17 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

9 respondents (2%) gave negative feedback on the proposed cycle provision:  5 respondents (<1%) disapproved of the cycle lane on Northumberland Avenue being advisory  5 respondents (<1%) including Westminster City Council expressed concern for the provision of space and safety of cyclists turning right from the Cycle Superhighway into Northumberland Avenue

6 respondents (<1%) gave positive comments about the proposed cycle provision. 5 respondents supported the provision of segregated cycle lanes and 1 respondent supported the dedicated cycle traffic phase.

Impact on coach services

20 respondents (3%) opposed the removal/relocation of coach/bus stop Y:  13 respondents (2%) highlighted reduced accessibility to other transport modes/destinations including river services and a resulting increase in journey times. Respondents included The Original London Sightseeing Tour Ltd, The Kings Ferry Ltd and The Confederation of Passenger Transport UK  4 respondents (<1%) stated that the needs of public transport users had not been addressed

8 respondents (1%) supported the removal or relocation of coach/bus stop Y. 6 respondents, including the London Cycling Campaign, (<1%) said that it would lessen congestion.

4 respondents (<1%) requested additional information about the proposed coach/bus stop changes on Victoria Embankment. These respondents included Redwing Coaches.

2 respondents (<1%) suggested entirely removing coach parking.

Oppose/negative comments

6 respondents (<1%) opposed the proposals at Victoria Embankment/Northumberland Avenue, including 4 respondents (<1%) who said that the proposed revisions were not enough and did not address the problems with the original proposals.

Banned right turn from Northumberland Avenue onto Victoria Embankment

13 respondents (2%) disapproved of banning of the right turn from Northumberland Avenue onto Victoria Embankment:

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 8 respondents (1%) were concerned about the resultant congestion. Respondents included the Confederation of Passenger Transport UK.

Other concerns included increased journey times due to rerouting and the impact on taxis. One respondent said that only allowing the right turn from Horse Guards Avenue would make this banned turn workable. The Northbank BID asked for details of the proposed alternative route.

Pedestrian provision

11 respondents (2%) disputed the removal of the pedestrian crossing. Reasons given included ease of access for pedestrians, improving motor traffic journey times, benefitting cyclists, and encouraging informal crossing.

9 respondents (1%) suggested changes for the pedestrian crossing facilities. 3 respondents (<1%), including Sustrans and CyclingWorks.London, requested a single stage crossing. Other suggestions included replacing the signalised crossing with a zebra crossing, providing a pedestrian countdown, monitoring to ensure that crossing capacity meets pedestrian demand, and providing more pedestrian crossings in the area.

3 respondents (<1%) supported removing the pedestrian crossing. Reasons included having existing crossings nearby and reducing motor traffic journey times.

2 respondents (<1%) including Sustrans opposed the reduced footway at the corner of Northumberland Avenue.

2 respondents (<1%) suggested other changes to pedestrian provision; 1 proposed clearer pedestrian signage and 1 asked for safe pedestrian facilities.

Changes to parking and loading

6 respondents (<1%) raised concern for the proposed changes to parking and loading provision. These respondents included Redwing Coaches and Local Knowledge Tours.

4 respondents (<1%) offered further suggestions for parking and loading. Including removing coach parking, removing stopping, parking and loading on Victoria Embankment, and policing loading bays so they do not interfere with the operation of the Cycle Superhighway

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Suggestions for East-West route to use Northumberland Avenue

4 respondents (<1%) suggested that the East-West Cycle Superhighway route should go through Northumberland Avenue, Trafalgar Square and the Mall, instead of continuing along Victoria Embankment and through Parliament Square. Westminster Living Streets however opposed any diversion of the East-West Cycle Superhighway along Northumberland Avenue.

Comments on the overall East-West Cycle Superhighway scheme

Some respondents commented on the overall East-West Cycle Superhighway scheme. Issues raised included:

 Future traffic congestion as a result of the East-West Cycle Superhighway  The scheme disproportionately benefits cyclists to the disadvantage of other road users  Opposition and negative comments  Overall support  Environmental impact  Cyclist behaviour and enforcement  Suggestions for alternative routes  Economic impact  Safety of road users  Impact on coach services

The TfL response to these and other issues raised concerning the overall East-West Cycle Superhighway scheme is in the East-West Cycle Superhighway consultation report, available here.

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4. Conclusion and next steps

Having considered issues raised in consultation, TfL intends for the East-West Cycle Superhighway at Victoria Embankment / Northumberland Avenue to proceed to construction as set out it in the consultation material.

Commuter coaches allowed to use tour bus stops at Westminster Pier or at the Banqueting House on Whitehall To help address the concerns of coach passengers and operators, commuter coach services will be able to use the existing tour bus stop at Westminster Pier. We also intend to allow commuter coaches to serve the Banqueting House tour bus stop on Whitehall (subject to discussions with Westminster City Council) as an alternative. Currently, only tour bus services use this stop. However, as these services start later in the morning, the stop has capacity to accommodate commuter coach services. This would provide an alternative option for services affected by the removal of bus and coach stop Y on Victoria Embankment.

We do not expect any infrastructure changes other than updating bus flags to show the new services and there would be no significant construction work involved in making this change. While there would be an increase in the number of coaches on Whitehall and Horse Guards Avenue in the morning peak, a review of traffic flows shows that this would have no significant impact on journey times for other road users.

Operators will also need to successfully update their London Service Permits, the licence required for operators to run services outside the TfL bus network.

Construction of the East-West Cycle Superhighway at Northumberland Avenue Subject to the formal Traffic Order process and receiving relevant approvals, we plan to start construction work around the Victoria Embankment / Northumberland junction in July 2015, with completion planned for the East-West route in spring 2016. Works will be phased to minimise impact on the traffic network and will cater for pedestrians, cyclists and other road users as much as possible.

We will work to minimise disruption caused by construction work as much as possible. We will keep customers and road users informed of our plans and progress, including writing to local residents and businesses before undertaking work in their area. We will also provide road traffic information to help people better plan their journeys and make informed choices about how, where and when they travel.

21 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

Appendix A – TfL response to issues commonly raised

This appendix contains TfL’s response to issues commonly raised as part of the consultation on revised proposals for the East-West Cycle Superhighway at Northumberland Avenue. Our response to issues relating to the wider route can be found in our report on the September 2014 consultation, available at tfl.gov.uk/cycle-east-west.

Scheme design

Concerns over traffic congestion

TfL acknowledges the concerns that some organisations and individuals have expressed over current congestion and the potential traffic impact of these proposals. Following the response received to the consultation on the East-West Cycle Superhighway in September 2014, we made changes to the scheme to provide extra capacity for general traffic in key areas whilst retaining a high-quality segregated cycle route suitable for use by large numbers of cyclists. The proposals at Northumberland Avenue were one element of these changes, and were designed to help the junction operate more efficiently.

Please see our response to the September 2014 consultation at tfl.gov.uk/cycle-east-west for more information on changes we made to the original East-West Cycle Superhighway proposals to reduce the impact on traffic.

Although our traffic modelling analysis still indicates that the scheme will mean longer journeys for some road users, this analysis does not account for our other planned measures to manage traffic in London, including increased enforcement in areas at risk of congestion, influencing freight and servicing activity to reduce traffic volumes at busy times and locations, and improved driver information to enable more accurate journey planning. We expect that these measures will collectively have a positive impact on predicted journey time changes. We are also investing further in advanced traffic signal technology to allow us to better manage traffic depending on differing conditions at any given time.

Response to alternative cycle facility design suggestions

Visibility of cycle markings

As part of the proposed changes here, we will improve light levels under Hungerford Bridge. This will ensure cycle markings are clearly visible after dark, as well as improving the urban realm.

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Width of cycle track

Five respondents commented on the width of the cycle track. We have generally designed the two-way cycle track to be between 3 and 4 metres wide. The track has been designed to allow cyclists to overtake one another wherever possible. The nature of the two-way track also offers cyclists the flexibility to use the other side of the track to overtake when there are no oncoming cyclists.

Mandatory cycle lane on Northumberland Avenue

Some respondents suggested that mandatory or segregated cycle lanes be provided on Northumberland Avenue. We intend to proceed with our current proposal to provide a mandatory cycle lane on the approach to the segregated island at the Northumberland Avenue / Victoria Embankment junction.

We intend to provide an advisory cycle lane across Embankment Place in line with our proposals. This will allow turning vehicles to cross the cycle track, as vehicles are not permitted to enter a mandatory cycle lane.

Provision for cyclists to turn right from Victoria Embankment

To cross into Northumberland Avenue, cyclists will wait in a holding area 1.8 metres deep and over 12 metres wide. We believe this will provide enough space for all cyclists wishing to make this movement.

Some respondents raised a concern about the width of the waiting area for cyclists turning right from Victoria Embankment into Northumberland Avenue. We have modelled cyclist movements at junctions to ensure sufficient capacity exists. At the junction with Northumberland Avenue, space is provided for waiting cyclists to turn from the track into Northumberland Avenue, and a 3 metre gap in the segregation is proposed. This will be wide enough to allow several cyclists to cross the stop line at once, while being narrow enough to discourage vehicles from entering the cycle track.

To minimise interaction between motorists turning left into Northumberland Avenue and cyclists on Northumberland Avenue, cyclists will turn into Northumberland Avenue from the cycle track in a separate signal phase from motor vehicles.

Suggestion to provide Advanced Stop Lines (ASLs) or a full early-start junction

Two respondents asked for deeper ASLs or a full early-start junction. To ensure that cyclists joining or leaving the Cycle Superhighway are separated from motor vehicles in space and time, we intend to introduce a new phase in the traffic lights and provide a waiting area for cyclists turning from the cycle track on Victoria Embankment into Northumberland Avenue. A segregated lane for cyclists will be provided on Northumberland Avenue at the junction with Victoria Embankment, which will be separately signalised from traffic. These measures

23 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation will provide a greater degree of protection for cyclists using the cycle track than ASLs or early start junctions.

Providing a zebra crossing rather than a signalised crossing Some respondents suggested providing zebra crossings for pedestrians crossing the cycle track rather than the signalised crossings proposed. Because of the high volumes of pedestrians and cyclists anticipated in the scheme area, we intend to proceed with providing signalised crossings to help to balance the needs of all road users by allocating green time accordingly.

Converting Whitehall Place to two-way working for cyclists

Some respondents suggested Whitehall Place be made two-way for cyclists. Whitehall Place is Westminster City Council highway. This suggestion has been passed to the Council for consideration.

Impacts on different road users

19 respondents commented that the proposals were too cycle-focussed and disadvantaged other modes disproportionately in favour of cyclists. Impacts on road users are discussed below and in our responses to issues raised about specific design aspects of the scheme.

Impacts on tour bus and coach services

Some respondents who commute by coach raised concerns that removing bus and coach stop Y would make transport interchanges more inconvenient and increase onward journey times if commuter coaches serve alternative stops.

Our traffic modelling shows that relocating the bus and coach stop away from the approach to the junction will help traffic to flow more freely. Currently, buses and coaches wait in the nearside ahead traffic lane, blocking the ahead traffic flow at this busy location. Therefore, we need to relocate the stop in order to help traffic flow more freely once the Cycle Superhighway is introduced.

Commuter coaches allowed to use tour bus stops at Westminster Pier or at the Banqueting House on Whitehall We acknowledge the concerns of coach passengers and operators and therefore intend to allow commuter coaches to serve the tour bus stop at Westminster Pier, which is approximately 150m from the entrance to Westminster Station. We also intend to allow commuter coaches to serve the Banqueting Hall tourist bus stop on Whitehall as an alternative, which is approximately 300 metres from the entrance to Westminster station and 430 metres from Station (subject to discussions with Westminster City Council). Currently, only tourist bus services use this stop. However, as these services start East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 24 later in the morning, the stop has capacity to accommodate commuter coach services. This would provide an alternative option for services affected by the removal of bus and coach stop Y on Victoria Embankment.

We do not expect any infrastructure changes other than updating bus flags to show the new services and there would be no significant construction work involved in making this change. While there would be an increase in the number of coaches on Whitehall and Horse Guards Avenue in the morning peak, a review of traffic flows shows that this would have no significant impact on journey times for other road users.

Land-side (northbound) coach stop on Victoria Embankment

The land-side (northbound) coach stop on Victoria Embankment will remain, allowing coach passengers to use this stop as they currently do.

Coach bays and parking

Some respondents suggested the removal of coach bays on Victoria Embankment and requested that bays are policed appropriately.

Coach bays on Victoria Embankment provide important pick up, set down and parking for the coach industry, supporting commuters, tourism and businesses in . The proposals for this consultation do not affect the previously announced changes to coach parking set out in the September 2014 consultation report. We are working with local stakeholders and the coach industry to provide alternative coach parking near Victoria Embankment for bays that have been removed.

Land-side coach stops near will remain, providing interchange with river transport for passengers travelling eastbound. The closest westbound stops for interchange with river services are at Westminster Pier and Temple.

Coach parking bays are managed by Westminster City Council and so we have passed any comments relating to these bays to the Council.

Banned right turn from Northumberland Avenue into Victoria Embankment

We intend to proceed with banning the right turn from Northumberland Avenue into Victoria Embankment for all vehicles except cyclists from the cycle track. This would help keep traffic moving more freely by allowing southbound traffic on Victoria Embankment to pass through the junction at the same time as traffic turning left out of Northumberland Avenue.

Our latest analysis shows this would help to reduce the journey time impacts of the proposals for general traffic on the East-West Cycle Superhighway compared with the previous proposal.

25 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

Traffic volume

Our latest traffic counts show a maximum of 101 vehicles per hour turning right from Northumberland Avenue into Victoria Embankment in the morning and evening peaks (excluding cycles), compared to a maximum of 603 vehicles per hour turning left from Victoria Embankment into Northumberland Avenue in the morning and evening peaks (excluding cycles). The junction has been designed to ensure all vehicles could turn right under police supervision when required by special events, such as the closure of Whitehall.

Removal of pedestrian crossing under Hungerford Bridge; request for a straight-across crossing south of Northumberland Avenue

Some respondents opposed the removal of the pedestrian crossing while others were in favour. We intend to proceed with removing the pedestrian crossing under Hungerford Bridge. Our latest pedestrian counts indicate this crossing is used less than the alternative signalised pedestrian crossings 40 metres south and 65 metres north of this crossing. Removing this crossing will allow traffic to flow more freely through the junction than under the previous proposal.

Some respondents asked for the retained crossing south of Northumberland Avenue to be converted to a ‘straight-across’ crossing, meaning pedestrians would cross in a single movement. However, it is not possible to provide a straight-across crossing here without reducing traffic capacity and increasing delay for all road users.

We feel that removing this crossing will help to reduce journey times and achieve the best balance for different road users’ needs.

Pedestrian countdown

Pedestrian countdown is not suitable at these staggered crossings. More than one countdown display would be visible to some waiting pedestrians, which could result in some pedestrians looking at the wrong unit and cause them to cross unsafely.

We will closely monitor the use of pedestrian crossings here following construction.

Providing zebra crossings rather than signalised crossings

Some respondents suggested providing a zebra crossing at the Victoria Embankment / Northumberland Avenue junction rather than the signalised crossing proposed. Because of the high volumes of pedestrians and cyclists anticipated in the scheme area, we intend to proceed with providing signalised crossings to help to balance the needs of all road users by allocating green time accordingly.

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 26

Comments on pedestrian crossings across the wider East-West Cycle Superhighway

Our approach to pedestrian crossings across the East-West Cycle Superhighway is described in the response to the September 2014 consultation.

Reduced footway

Respondents to both this consultation and the previous East-West Cycle Superhighway consultation questioned the loss of footway at the corner of Victoria Embankment Gardens. We have carefully reviewed the designs and are satisfied that enough space is retained for pedestrians. The current footway width is approximately 8.1 metres and we are proposing to reduce this to 4.6 metres. This is still in excess of the minimum width of two metres recommended in design guidance. Whilst we regret having to reduce footway space here, it is necessary to make room for the cycle track whilst retaining enough space for other traffic.

Proposed loading bays

We are not planning any further changes to the loading arrangements and intend to proceed with the proposals previously consulted on. We will extend the riverside loading bay south of Northumberland Avenue from 11 metres to 15 metres and inset it into the segregating island. We will also provide a new 20 metre inset loading bay north of bus and coach stop Y. Loading can take place anytime except 7-10am & 4-7pm Monday-Sunday.

Movements from loading bays across cycle tracks are anticipated to be more frequent and made with larger loads than from parking bays, so we have ensured operating times will avoid peak hours for cycle flows. To address concerns that additional time may be required to load across the cycle track, the maximum time available for loading will be extended from 20 to 40 minutes. We are satisfied that it will be possible to load safely across the cycle track whilst keeping cyclists and delivery staff safe. We are working closely with the freight industry and the Health and Safety Executive to agree mutually satisfactory procedures.

Motorcycle parking

Currently, there is 35 metres of motorcycle parking exists on the northern side (land-side) of Victoria Embankment, west of the junction with Northumberland Avenue. We will proceed with the proposal to relocate this by providing a 35 metre long motorcycle parking bay inset into the cycle segregation island, slightly west of the existing location, opposite the Tattershall Castle. The parking bay would be available 24 hours every day, as its operation is not expected to impede traffic flow.

27 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

Urban realm improvements

To improve the urban realm and ensure we meet British and European lighting standards, we are investigating ways of improving the lighting under Hungerford Bridge. This would improve safety for all road users in this location and provide a more pleasant journey for those travelling under the bridge. We would also remove the pedestrian guard rail at this location, to help reduce an “urban motorway” feel.

Cycle parking

We also intend to provide adequate cycle parking under the bridge, and at other locations on Victoria Embankment.

Trees

This proposal would have no impact on trees in the immediate vicinity.

Policy issues

Value for money of proposals

Compared to the proposals consulted on in September 2014, there would be minimal extra cost involved in delivering the proposals set out in this report.

Our response to concerns about the value for money of the overall plans for the East-West Cycle Superhighway can be found in our response to the September 2014 consultation (insert link). Relevant information is also available in the papers from the meeting of the TfL Board on 4 February 2015, where proposals for the route were discussed and approved.

Potential East-West Cycle Superhighway safety benefits

There is also a strong safety case for making these changes. Our collision data shows that there were 203 collisions involving injury to cyclists on the East West route - 33% of total collisions along the route between July 2011 and February 2014.

Through use of segregation kerbs and providing dedicated cycle signal phases at junctions, the route is expected to substantially reduce the interactions between cyclists and motor traffic and the existing number of collisions.

Rationale for the segregated cycle track

We consider the type of full segregation provided on the East-West route is appropriate and necessary considering the characteristics of the roads used. Physically separating cyclists

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 28 from motorists would address one of the main barriers to cycling by removing the fear of interaction with traffic.

The concept of a segregated cycle track on Victoria Embankment formed a key part of the September 2014 consultation on the overall proposals for the East-West Cycle Superhighway. Our full response to comments about the design of the cycle track can be found at tfl.gov.uk/cycle-east-west.

Concerns proposals would adversely impact businesses and the wider economy The changes at Northumberland Avenue have been designed to ensure the East-West Cycle Superhighway has a lesser impact on general traffic compared to the proposal published in September 2014.

The resulting improvement in predicted journey times address some of the concerns raised about the impact that longer journey times might mean for businesses and the wider economy. We will continue our work with the freight industry and businesses to ensure deliveries across London can be made safely and efficiently, including aiding the re-timing and consolidation of deliveries.

While some businesses and business groups retained concerns about the revised proposals, others expressed support for the revised proposals and the East-West Cycle Superhighway in general, noting the benefits that it would bring to staff, customers and to London more generally.

Concerns about cyclist behaviour TfL acknowledges concerns raised about cyclist behaviour, although our research shows that most cyclists ride responsibly, and that cyclists are no more likely to disobey road rules than other road users. Approximately 50 per cent of offences reported are committed by car drivers and motorcycle riders, 26 per cent by commercial vehicle drivers and 24 per cent by cyclists. Statistics on road traffic collisions in Greater London show the number of injuries and fatalities for pedestrians in collisions involving cyclists are many times fewer than those involving motor vehicles.

TfL promotes adherence to the Highway Code by all road users and encourages responsible cycling and mutual respect between cyclists and other road users. We work to eliminate offences such as jumping red lights, cycling on the pavement and cycling at night without lights. We do this using police enforcement and education programmes, as well as thorough marketing and engagement campaigns.

We recognise that some pavement cyclists break the law to avoid the dangers of motor traffic. However, we anticipate that providing dedicated and safe space for cyclists will discourage people from riding on pavements. Providing dedicated space for cyclists can also help other road users by letting them know where to expect high volumes of cyclists.

29 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

The Cycle Safety Team will patrol all new Cycle Superhighways when they open, encouraging appropriate behaviour by all road users and enforcing compliance. The team engages in enforcement of all road users.

Operation Safeway

TfL also works with the Metropolitan Police on Operation Safeway, which sees up to 1,000 officers deployed at around 100 junctions, at least two days every month. High visibility officers use a combination of both enforcement and engagement to tackle dangerous illegal behaviour by all road users, including motorists and non-motorists. Locations are chosen by analysing collision data to determine those most at risk of killed and serious injured collisions (KSIs).

The results from Operation Safeway show that significantly more motorists are enforced against than cyclists. Between launch in November 2013 and January 2015, over 15,000 FPNs have been given to motorists, and 5,000 to cyclists. The most common offences where motorists were issued FPNs are contravening traffic signals (this would include crossing an advanced stop line), using a phone while driving, and failing to wear a seatbelt. The majority of cycling FPNs were issued for contravening traffic signals, cycling on the footway, and using a pedal cycle without lights.

Cyclists paying road tax

The maintenance of roads in the UK is funded through general taxation and not through specific taxes on road users, such as Vehicle Excise Duty. Therefore, most cyclists already contribute to the cost of maintaining roads. Vehicle Excise Duty is levied on individual vehicles and the amount payable is dependent on the levels of emissions produced by a vehicle. Vehicles that produce no emissions do not have to pay Vehicle Excise Duty. Therefore, if such a tax were applied to bicycles, they would be exempt from paying the duty. Vehicle Excise Duty does not contribute to the cost of road maintenance.

Mobility scooters in cycle lanes

Mobility scooters are not allowed in cycle lanes under UK law. This is not proposed to change as part of the East-West Cycle Superhighway.

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 30

Construction issues

Thames Tideway Tunnel

We are working with the Thames Tideway Tunnel project team to ensure that the proposed design and construction programmes are coordinated.

Trialling facilities before full build

It is not possible to trial facilities of the East-West Cycle Superhighway. The various elements of the scheme as a whole – including traffic signal timings, junction layouts, carriageway width and priorities and banned turns – have been designed to fit together, and it is not possible to change these temporarily to replicate conditions that would exist if the Cycle Superhighway was in place.

We will closely monitor and evaluate the impacts of the proposals as they are implemented, including the behaviour and volume of roads users.

Alternative route suggestions

Some respondents suggested alternative routes the East-West Cycle Superhighway. During the feasibility stage, a number of route options were considered, as described in our response to the September 2014 consultation.

Environmental effects of the East-West Cycle Superhighway The Victoria Embankment / Northumberland Avenue junction forms part of the overall proposals for the East-West Cycle Superhighway route. An environmental evaluation has been completed for the East-West route, incorporating independent advice on anticipated air quality and noise effects, based upon the initial traffic modelling results. The environmental evaluations follow TfL Surface Transport’s Project Environmental Evaluation procedure, part of its Environmental Management System. Where applicable, the environmental evaluations are guided by the Department for Transport’s Analysis Guidance (TAG) and Design Manual for Roads and Bridges (DMRB).

The environmental evaluation concludes that the proposals support a number of local, regional and national policies which aim to encourage cycling and the use of more sustainable modes of transport. The project is also likely to result in localised benefits, particularly in terms of improved noise and air quality conditions as a result of improved traffic flows at certain locations.

Air and noise

The traffic data used in the assessment of the East-West Cycle Superhighway route covered a large part of London so that the effect of traffic diverting onto an alternative route

31 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation could be considered. Total London-wide emissions are negligible for the East-West route. Some localised noise and air quality disbenefits may be realised as a result of changes to traffic flows at certain locations. However, the changes in traffic flows will redistribute air quality and noise emissions across the study area but will not increase overall emission levels. On the East-West route, the NOx, PM10 and CO2 emissions are in fact expected to experience a net decrease across the overall study area - albeit by a negligible amount.

As outlined above, we have revised our proposals to improve traffic flow on the route, including the changes at Northumberland Avenue. The assessment does not take account of these revisions. However, improvements to traffic flow are not expected to result in detrimental impacts to air and noise.

More information on our evaluation of the environmental effects of the proposals is available as part of the submission to the TfL Board meeting on 4 February 2015.

Response to other issues raised in relation to overall plans for the East-West Cycle Superhighway

The overall proposals for the East-West Cycle Superhighway were consulted on in September 2014. Following that consultation, we decided to proceed with the route, although with some changes to reduce the journey time impact on motor traffic. The banned turn and removed pedestrian crossing and bus/coach stop at Northumberland Avenue were a part of these changes developed in response to the previous consultation. We consulted again on these specific changes to ensure we had as good an understanding as possible of how they might affect other road users.

Our response to more general issues around the introduction of the East-West Cycle Superhighway can be found in our response to the September 2014 consultation. Relevant information is also available in the papers from the meeting of the TfL Board on 4 February 2015, where proposals for the route were discussed and approved.

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 32

Appendix B – Summary of stakeholder responses

Response from Westminster City Council

Westminster City Council neither opposes nor supports the proposals but expressed comments and concerns about the proposals, including:

Safety issues for cyclists due to:  Proposed traffic signal arrangements and control of cycle movements could cause safety and operational issues  Obstruction from waiting cyclists could cause a rear-end collision risk  Cyclists making tight turns at speed to merge  Waiting in the carriageway

Other comments included:  There could be greater opportunities to improve the public realm, including by altering the course of the Cycle Superhighway to use more of the median area  The safety risk to pedestrians crossing informally is likely to increase  Concern over narrow track width at what could be the busiest section the route

Westminster City Council also provided technical comments on preferred signs and markings.

Westminster City Council also responded to the TfL Road Safety Audit (RSA) for Victoria Embankment.

Responses from emergency services London Fire Brigade (LFB): Partially supports the revised proposal, noting that it supports the Mayor’s Vision for Cycling and recognises the benefits the proposed changes will bring to London. The LFB encourages its staff to choose more sustainable forms of transport, including cycling.

The LFB requested:

 Access to the high-level traffic modelling to assess the cumulative impact of TfL’s plans on resource deployment  Detailed traffic modelling – covering both construction and the finished scheme - relating to the scheme’s impact along with any associated mitigation  A detailed programme of works for construction and TfL’s mitigation arrangements

33 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

 Traffic management orders or other regulatory measures,should not impede the Brigade’s core service delivery functions  Education and enforcement to ensure appropriate emergency service access and egress is maintained to all sites and properties affected by the scheme, at all stages

Responses from businesses and business groups Arete Research: Supports the revised proposal, believing it will make cycling safer and London greener and healthier.

Burrell Architects Ltd: Supports the revised proposal as it will make cycling safer.

Capital Generation Partners: Supports with no comments.

Crispin Hughes Photographer: Supports with no comments.

Crying Sky: Supports the revised proposal, with no further comments.

Hotsauce TV Ltd: Supports the revised proposal, making no comments.

Indigo Business Services Ltd: Supports the revised proposal, with no comments.

London Chamber of Commerce and Industry (LCCI): Does not support or oppose the revised proposal, although the LCCI opposes the scheme overall:

 Its concerns with the original consultation remain – the process was rushed, there was insufficient time to consider the environmental impact assessment and a full economic impact assessment was not provided  TfL’s response to consultation does not adequately address concerns raised by respondents, including increased journey times and impact on freight servicing and deliveries  Estimated journey time increases along the whole route are still too high and will impose an unacceptable burden on businesses  The LCCI is concerned that the proposed banned right hand turn from Northumberland Avenue on to Victoria Embankment could affect up to 101 vehicles per hour. It feels insufficient information has been provided to assess the impact of this banned turn

LRW Design: Supports the revised proposal with no further comments.

Northbank BID: Offers its partial support to the revised proposal, commenting:

 Pedestrians may wish to cross informally from the north side of Northumberland Avenue to the river side of Victoria Embankment and this could be facilitated with a longer central island, north of the Northumberland Avenue/Victoria Embankment junction

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 34

 A tighter turn into Northumberland Avenue, northbound from Victoria Embankment, will help reduce traffic speeds  What is the alternative route for traffic with the right turn from Northumberland Avenue, northbound into Victoria Embankment banned?

Spiramus Press Ltd: Supports with no comments.

Responses from bus and coach operators and industry groups Confederation of Passenger Transport UK (CPT): Opposes the revised proposal and had significant concerns with its impact on coach services.

 Removing the bus/coach stop Y from Embankment Pier area will impact on the journey time for commuters, who would be forced to use either previous or subsequent stops  Retaining the stops in the eastbound direction makes symmetrical service operation impossible  Loss of Blackfriars Pier, due to Thames Tideway works, increases the importance of Embankment Pier. No direct coach access to this pier will be a ‘severe blow’ to the river cruise industry  Removing the right turn from Northumberland Avenue to Victoria Embankment will make it difficult for coaches to access the remaining bays around Westminster Pier, with longer journeys leading to increased congestion, increased fuel consumption and poorer air quality  Concerns that 14-metre / 15-metre coaches will not be able to make the left turn from Blackfriars Bridge to Victoria Embankment, which increases the impact of the banned right turn for westbound coaches  A right turn only for tour buses and coaches from Northumberland Avenue to Victoria Embankment will substantially reduce journey length, with minimal impact on traffic flow along the Embankment  Concerns alternative proposals for Bridge Street/Parliament Square have not yet been made public, but could have a significant impact on the Northumberland Avenue–Parliament Square section  Serious concerns that journey time predictions have focussed on improved westbound journeys, with no attention paid to eastbound journeys, especially those typically undertaken by coaches. Possible delays on eastbound journeys could significantly impact on commuter coaches

The CPT reiterated its concerns with the overall East-West Cycle Superhighway scheme, including the need for any alternative coach parking facilities to be in place before existing parking is removed and the adverse impact increased journey times will have on both commuter coaches and services for tourists and visitors.

London United Busways: Offers partial supports to the revised proposal with no comments. 35 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

Redwing Coaches: Opposes the revised proposal, raising the follow issues:

 Impacts too heavily on motor traffic, increasing journey times  Safety aspect of the segregated lanes will be diminished as they are not mandatory and some cyclists will use the carriageway  No mention of what is planned for the coach bays on Embankment, which are crucial for the tourist industry

Senlac Tours and Local Knowledge Tours: Partially supports the revised proposal asking that three coach bays on the Embankment near Cleopatra's Needle are reserved for pick- up/set-down only. It is reasonable for coaches to use longer term parking on . Notes that a 20 minute maximum stop needs to be provided in the coach bays to avoid the need for coaches to complete a long circuit to return if customers are not ready for pick up.

The Kings Ferry: Opposes the revised proposal for this section of the East-West Cycle Superhighway, noting it already has serious concerns about the overall impact of the scheme, both during and after construction.

The business strongly opposes the removal of bus stop Y on the Embankment as this will directly impact its customers and undermine its ‘door-to-door’ service offering:

 Alternative stop in Horse Guards Avenue would increase journey times for customers, while also delaying coaches by taking them off their main route to Victoria  Concerns the alternative stop would not cope with the large number of displaced commuter service coaches  An alternative stop at Westminster Pier would result in even longer journey times for customers, who would be unable to disembark at any point between Temple and the alternative stop, including at  Congestion on the Embankment would delay coaches

The Original London Sightseeing Tour: Opposes, arguing the removal of bus and coach stop Y - without nearby replacement - is not acceptable. It is a popular interchange for river boats, Underground and Network Rail and is close to a footbridge across the Thames.

Highway infrastructure must allow for the reopening of the right turn from Northumberland Avenue into Victoria Embankment, under supervision if necessary, when Whitehall is closed.

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 36

Responses from cycling groups CyclingWorks.London: Partially supports the revised proposal. The group noted the following:

 Cyclists turning north into Northumberland Avenue should have a protected lane (‘Toby’ segregating bollards or a kerb)  Eastbound cars turning north into Northumberland Avenue should cross cycles at 90°  The signalised pedestrian crossings of the cycleway should be changed to a zebra crossing and should not be staggered

London Cycling Campaign (LCC): Supports the revised proposal, noting that clear markings are needed at the Victoria Embankment and Northumberland Avenue junction.

Sustrans: Partially supports the revised proposal, welcoming the connectivity provided for cyclists moving between Victoria Embankment and Northumberland Avenue. It also commented:

 A provision to and from the Cycle Hire station on the footway should be created  Concerned at by the pedestrian provision at this junction o Footway should not be reduced o Multi-stage pedestrian crossings do not cater for pedestrian desire lines

The pedestrian crossing under the bridge should be retained.

Tower Hamlets Wheelers: Partially supports the revised proposal, noting its support for the London Cycling Campaign submission.

Westminster Cycling Campaign: Supports the revised proposal for this section of the Cycle Superhighway, making no further comments.

Responses from pedestrian and accessibility groups

Westminster Living Streets: Supports the revised proposal and urges TfL to reject any suggestion for the route to be diverted via Northumberland Avenue and across Trafalgar Square.

Wheels for Wellbeing: Supports the revised proposal for this section of the route, with no comments.

37 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

Responses from other groups and organisations

Heritage groups

Campaign to Protect Rural : Expressed support for the revised proposal and had no further comments.

Universities and colleges

University of London: Supports the revised proposal. It supports improvements to cycle infrastructure, as many of staff and students cycle.

Utilities

Thames Water: Offers partial support, but expresses concerns regarding the overlap in construction dates for the Cycle Superhighway and the Thames Tideway Tunnel. The highway interfaces at the Victoria Embankment Foreshore construction site which is close to the Northumberland Avenue junction; and the potential effects on highway capacity. The Thames Tideway Tunnel works near Northumberland Avenue include the relocation of the Tattershall Castle in 2015, with main works commencing in 2016. Thames Water needs vehicle access to its main works at Victoria Embankment Foreshore, as well as the temporary and permanent location of the moored vessel, Tattershall Castle. The Cycle Superhighway design, including the highway layouts and traffic control, needs to accommodate these requirements.

Local interest groups

Millicent Court Management Limited: Opposes the revised proposal, concerned that it will increase local congestion. Specific concerns were expressed regarding:

 Biased approach by TfL where all three representatives at the public exhibition were cyclists  Cycling statistics refer to peak hours only. Peak hour cycling on the Embankment is low in any event and even lower outside peak times. The investment is not justified by the demand  Right turn from Northumberland Avenue into Embankment should not be banned. It is used by buses when Whitehall is blocked or closed  Traffic lights should be used to allow access to turns etc when cycling use is low, such as at night-time  Proposed kerbs are dangerous to pedestrians  Bus stop near Embankment Pier should not be removed  Proposal does not address the problem of unlicensed taxis congregating to tout for customers in the area of Embankment Pier  There is no attempt to make cycling safer for the pedestrian, to slow the cyclist down, to enforce stopping at crossings or lights – or to require cyclists to hold insurance

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 38

Appendix C - Email to people on the TfL database

39 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

Appendix D - Stakeholder email

Dear Stakeholder

We would like to hear your views on further proposals for the following sections of the East- West Cycle Superhighway:

Lancaster Gate: Revised proposals for the route between Sussex Gardens and Brook Street / Hyde Park, featuring a two-way segregated cycle track on the east side of Westbourne Street and one-way segregated cycle tracks in each direction on Road

Hyde Park: Detailed proposals for a continuous, segregated cycle route through the park, including North Carriage Drive becoming one-way eastbound for motorists

St James’s Park and the Green Park: Detailed proposals for improved cycling provision through the parks. This includes revised proposals for the / Storey’s Gate junction, with changes to the previously-proposed traffic restrictions

Victoria Embankment / Northumberland Avenue: Revised proposals to aid traffic flow on Victoria Embankment, including a banned right turn from Northumberland Avenue to Victoria Embankment and removal of a bus/coach stop and pedestrian crossing

Please click the links above for details of the proposals for each section and to have your say. The deadline for comments is Sunday 29 March 2015.

We consulted on overall proposals for the East-West Cycle Superhighway in September 2014. Please click here for more information, including changes made following consultation and TfL’s response to issues commonly raised. TfL Board has now approved the overall scheme, subject to the above consultations.

Yours sincerely

Oliver Birtill Consultation Team

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 40

Appendix E - List of stakeholders emailed 3663 First for Foodservice

A.S. Watson

AA Motoring Trust

Abellio West London Ltd t/a Abellio Surrey,

ABSOLUTE PARTY CRUISES LTD

Action Disability Kensington & Chelsea

Action for Blind People

Action on Hearing Loss (formerly RNID)

Addison Lee

AECOM

Age Concern London

Age UK London

Alive in Space Landscape and Urban Design Studio

All Hallows by the Tower church

All Party Parliamentary Cycling Group

Anderson Travel Ltd,

Angel BID

Apex Hotel and Addendum Restaurant

Argall BID

Arriva Kent /Kent & Sussex, Guildford & W Sussex,

Arriva London North Ltd,

Arriva The Shires/ E Herts and Essex,

Asian Peoples Disabilities Alliance

Association of British Drivers

Association of Car Fleet Operators

Association of Guide Dogs for the Blind

Association of Town Centre Management

Association of British Drivers

AT Coaches t/a Abbey Travel,

Automobile Association

Baker Street Quarter

41 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

Barking & Dagenham Cycling Campaign

Barking & Dagenham Safer Transport Team

Barking and Dagenham

Barnet Cyclists

Barnet Safer Transport Team

Baroness Flather

BATEAUX LONDON

Bayliss Executive Travel

Baynard House Car Park

Bayswater BID

Bayswater Residents Association

BBC

Belgravia Residents Association

Best Bike Training / Cycletastic

Best Bike Training/ Cycletastic

Better Bankside

Bexley Accessible Transport Scheme,

Bexley Council

Bexley Cyclists

Bexleyheath BID

bhs bikeability

Bidvest Logistics

Big Bus

bikeworks

bikeXcite

Birmingham City Council

Blue Triangle Buses Ltd,

Borough Cycling Officers Group

Borough Cycling Officers Group (BCOG)

Brasserie Blanc

Breakspears Road Project

Brent Cyclists

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 42

Brent Safer Transport Team

Brentwood Community Transport,

Brewery Logistics Group

British American Tobacco

British Cycling

British Land

British Medical Association

British Motorcyclists Federation

British Retail Association

British School of Cycling

Bromley Cyclists

Bromley Safer Transport Team

Brookline

BT

Bucks Cycle Training

Business B Ltd t/a The Expeditional,

Buzzlines,

CABE

CABE - Design Council

Cabinet Office:

Camden Council

Camden Cyclists

Camden mobility forum

Camden Safer Transport Team

Camden Town Unlimited

Campaign for Better Transport

Campbell's

Canary Wharf Management Ltd

CAPE CUVIER LTD

Capital City School Sport Partnership

CAPITAL PLEASURE BOATS

Carlton Motors Ltd

43 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

Carousel Buses Ltd

CBI-London

CCG Central London (WESTMINSTER)

CCG City and

Centaur Overland Travel Ltd,

Central London Cab Trade Section

Central London CTC

Central London Forward

Central London Freight Quality Partnership

Central London NHS Trust

Centre for Accessible Environments

Chalkwell

Chalkwell Garage & Coach Hire Ltd,

Chartered Institute of Logistics and Transport

CHAS NEWENS MARINE

Chauffeur & Executive Assn

Chauffeur and Executive Association

Chelsea Socity

Children's Society

Christopher Stephen Hunn t/a Travel with Hunny/TWH,

City Bikes (Vauxhall Walk)

CITY CRUISES PLC

City Cyclists

City of London

City of London Access Forum

City of London Police

City of Westminister

Clarkes

Cobra Corporate Servics Ltd,

CoL School

Colas Volker Highways URS

COLLIERS LAUNCHES

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 44

Community Transport Association

Computer Cab

Confederation of British Industry (CBI)

Confederation of Passenger Transport

Conway AECOM

Covent Garden Market Authority

Cross River Partnership

Crown Equerry

CROWN RIVER CRUISES

Croydon

Croydon Coaches (UK) Ltd t/a Coaches Excetera,

Croydon Council

Croydon Cycling Campaign

Croydon mobility forum

Croydon North

Croydon Safer Transport Team

CRUISE LONDON

CSC

CT Plus Ltd t/a Hackney Community Transport,

CTC

CTC ‘Right to Ride’ Network

Cycle Confidence

Cycle Confident

Cycle Experience

Cycle Newham

Cycle Systems

Cycle Training East

Cycle Training UK (CTUK)

Cyclelyn

Cycle-wise Thames Valley

Cycling Embassy of Great Britain

Cycling Tuition

45 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

cycling4all

Cyclists in the City

Daily Express

Department for Transport

Design for London

DHL

DHL Express

DHL UK and Ireland

Dial-a-Cab

Disability Alliance

Disabled Persons Transport Advisory Committee

DNB Bank

Downing Street

E Clarke & Son (Coaches) Ltd, t/a Clarkes of London,

E J LANGLEY

E11 BID (Leytonstone)

Ealing Broadway BID

Ealing Council

Ealing Cycling Campaign

Ealing Passenger Transport Users' Group

Ealing Safer Transport Team

East and South East London Thames Gateway Transport Partnership

East End Express (X1)

East Surrey Rural Transport Partnership t/a Polestar Travel,

EDF Energy

Edgware Road Partnership

Enfield Council

Enfield Cycling Campaign

Enfield Safer Transport Team

English Heritage

English Heritage - London

Ensign Bus Company Ltd,

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 46

Enterprise Mouchel

ETOA

Evolution Cycle Training

Express Networks Forum

Express Newspapers

Federation of Small Businesses

First Beeline

First Beeline Buses Ltd,

First Group

Fitzrovia Neighbourhood Association

Fitzrovia Partnership

Freight Transport Association

Friends of the Earth

Future Inclusion

Future Inclusion/IDAG

G4S

Garratt Business Park (Earlsfield)

Gatwick Flyer Ltd,

Get Sutton Cycling

Gibson Dunn and Crutcher

GLA (Planning)

GMB

Go-Coach Hire Ltd

Golden Tours

Golden Tours (Transport) Ltd,

Greater London Authotity

Greater London Forum for Older People

Greater London Forum for the Elderly

Green Flag Group

Green Line (Arriva)

Green Urban Transport Ltd,

Greenwich Cyclists

47 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

Greenwich Safer Transport Team

Guide Dogs

Guide Dogs Association

Guide Dogs for the Blind - Inner London District team

Guide Dogs for the Blind Association

Hackney Cycling Campaign

Hackney Safer Transport Team

Hainault Business Park

Hamilton-Baillie Associates Ltd.,

Hammersmith & Fulham Action on Disability

Hammersmith & Fulham Cyclists

Hammersmith & Fulham Safer Transport Team

HammersmithLondon

Haringey Cyclists

Haringey mobility forum

Haringey Safer Transport Team

Harrow Cycling Campaign

Harrow Safer Transport Team

Harrowby and District Residents Association

Hartnell Taylor Cook

Havering

Havering Safer Transport Team

Health Poverty Action

Heart of London Business Alliance

Heathrow Airport

Heritage London

hertfordshire County Council

HF Cyclists

Hillingdon Council

Hillingdon Cycling Campaign

Hillingdon mobility forum

Hillingdon Safer Transport Team

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 48

Historic Royal Palaces (HM Tower of London)

HMRC

HMS President

Honourable Artillery Company, Army Ceremonial requirements

Hounslow Cycling Campaign

Hounslow Safer Transport Team

Household Cavalry Mounted Regiment

HQS Wellington

HR Richmond Ltd t/a ,

Hyde Park Estate Association

Hyde Park Stables

IBM

ICOMOS UK

Ifs learning

Ilford Town BID

In & Around

In

Inclusion London

Independent Disability Advisory Group

Independent

Inmidtown

Inner and Middle Temple

Inner Temple institution

Institute for Sustainability

Institute of Advanced Motorists

Institution of Civil Engineers inStreatham

Islington Cycle Action Group

Islington mobility forum

Islington Safer Transport Team

IT Skillfinder

J Brierley & E Barvela t/a Snowdrop Coaches

49 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

James Bikeability

Jeremy Reese t/a The Little Bus Company,

John Lewis Partnership

Joint Committee on Mobility for Disabled People (JCMD)

Joint Committee on Mobility of Blind and Partially Sighted People (JCMBPS)

Joint Mobility Unit

Keith Gould

Keltbray Limited

Keltbray ltd (construction)

Kensington & Chelsea Safer Transport Team

Kensington and Chelsea Cyclists

Kimpton Industrial Park (Sutton)

KING CRUISES

Kings Troop

Kingston Cyclists

Kingston First

Kingston mobility forum

Kingston Safer Transport Team

Laing O'Rourke

Lambert Council

Lambeth Cyclists

Lambeth Safer Transport Team

Lancaster London Hotel

Land Securities

LCC Enfield

Leonard Cheshire Disability

Lewisham Council

Lewisham Cyclists

Lewisham Safer Transport Team

Liam O'Connor Architects

Liberal Democrats

Licenced Private Hire Car Association

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 50

Licensed Private Hire Car Association (LPHCA)

Licensed Taxi Drivers Assoc (LTDA)

Licensed Taxi Drivers Association

Line Line Coaches (TGM),

Living Streets

Living Streets - Brentwood

Living Streets - Hackney

Living Streets - Islington

Living Streets - Kings Cross (Camden)

Living Streets - Merton

Living Streets - Sutton

Living Streets - Tower Hamlets

Living Streets - Wandsworth

Living Streets Action Group

Living Streets London

Living Streets Southwark

Living Strrets

Local Government Ombudsman

London ambulance Service

London Bike Hub

London Borough Hammersmith & Fulham

London Borough of Barking & Dagenham

London Borough of Barnet

London Borough of Bexley

London Borough of Brent

London Borough of Bromley

London Borough of Bromley

London Borough of Camden

London borough of Croydon

London Borough of Ealing

London Borough of Enfield

London Borough of Greenwich

51 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

London Borough of Hackney

London Borough of Hammersmith

London Borough of Hammersmith & Fulham

London Borough of Hammersmith and Fulham

London Borough of Haringey

London Borough of Harrow

London Borough of Havering

London Borough of Hillingdon

London Borough of Hounslow

London Borough of Islington

London Borough of Kingston Upon Thames

London Borough of Lambeth

London Borough of Lewisham

London Borough of Merton

London Borough of Newham

London Borough of Redbridge

London Borough of Richmond Upon Thames

London Borough of Southwark

London Borough of Sutton

London Borough of Tower Hamlets

London Borough of Waltham Forest

London Borough of Wandsworth

London Cab Drivers' Club

London Central Cab Section

London Chamber of Commerce

London Chamber of Commerce and Industry (LCCI)

London City Airport

London Civic Forum

London Climate Change Partnership

London Councils

London Cycling Campaign

London Cycling Campaign (Ealing)

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 52

London Cycling Campaign (Hammersmith and Fulham)

London Cycling Campaign (Kensington and Chelsea)

London Cycling Campaign (Lewisham)

London Cycling Campaign (Tower Hamlets)

London Cycling Campaign (Westminster)

London Duck Tours Ltd

London European Partnership for Transport

London Fire

London Fire and Emergency Planning Authority

London Fire Brigade

London First

London General

London Mencap

London Older People's Strategy Group

LONDON PARTY BOATS

London Private Hire Board

LONDON RIB VOYAGES

LONDON RIVER CRUISES LTD.

London Riverside (Rainham)

London Strategic Health Authority

London Suburban Taxi Drivers' Coalition

London Tourist Coach Operators Association (LTCOA)

London Transport Users' Committee

London TravelWatch

London Underground

London United Busways Ltd,

London Visual Impairment Forum

Lonon borough of lambeth

LoTAG

LoveWimbledon BID

LOWER THAMES & MEDWAY

LPHCA

53 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

LTCOA

M Moser associates

Marshalls

Marshalls Coaches,

Marylebone Association

MAYNARD LAUNCHES

Medway Estate Residents' Forum

Megabus/Stagecoach

Merton Council

Merton Cycling Campaign

Merton Metropolitian Police Service

Merton Safer Transport Team

Met Police

Metrobus Ltd,

Metroline Ltd

Metropolitan / City Police

Metropolitan Police

Metropolitan Police - Community Police

Metropolitan Police Service

Middle Temple institution

MIND

Ministry of Defence

Mobile Cycle Training Service

Mode Transport

Motorcycle Action Group

Motorcycle Action Group (MAG)

Motorcycle Industry Association

MP

Mullany's Coaches,

National Autistic Society

National Children's Bureau

National Express Ltd

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 54

National Grid

National Motorcycle Council

National Trust

National Trust - London

Neighbourcare St John's Wood &

New Addington BID

New West End Company (NWEC)

Newham Cyclists

Newham Safer Transport Team

NHS London

NHS Tower Hamlets CCG

Northbank BID

Northbank Business Improvement District (BID)

Northbank Guild

Norwood Green Residents' Association

Ocean Leisure

Ocean Youth Connexions

Olympian

Olympus Bus & Coach Company t/a Olympian Coaches,

On Demand PR & Marketing Ltd.,

On Your Bike Cycle Training

One Events

Original Tour

Orpington 1st

Oxford Tube (Stagecoach)

Oxford Tube (),

Paddington BID

Paddington Residents Active Concern On Transport (PRACT)

Parliament Security

Parliamentary Advisory Council for Transport Safety (PACTS)

Parliamentary Estates

Passenger Focus

55 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

Pedal4Health

Permium Tours

Phil Jones Associates

philip kemp cycle training

Pimlico FREDA

Planning Design

Porcellio Ltd t/a Meridian Duck Tours,

Port of London Authority

Premium Coaches Ltd,

Private Hire Board

Purple Parking Ltd,

Puzzle Focus Ltd

Queen Mary University of London

Queensbridge House Hotel

R Hearn t/a Hearn's Coaches,

Rabobank

RAC

RAC Foundation for Motoring

RADAR London Access Forum

Radio Taxis

Rank and Highways Representative for Unite

RB Kingston

RBKC Cycling

Red Rose Travel

Redbridge Cycling Campaign

Redbridge Cycling Centre

Redbridge Safer Transport Team

Redwing (Evan Evans)

Redwing Coaches (Pullmanor Ltd),

REEDS RIVER CRUISES

Reliance

Reliance Travel,

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 56

Residents Society of and St James's

Reynolds Diplomat Coaches

RIB TOURS LONDON

Richmond Cycling Campaign

Richmond Safer Transport Team

RICS / Roux Restaurant

Ringway Jacobs

RIVER THAMES BOAT HIRE

RMT

RMT London Taxi branch

RNIB

RNID (Royal National Institute for Deaf People)

Road Danger Reduction Forum

Road Haulage Association

Roadpeace

Royal Borough of Greenwich

Royal Borough of Kensington & Chelsea

Royal Borough of Kensington and Chelsea

Royal Borough of Kingston Upon Thames

Royal Greenwich Cycle Training

Royal Horse Artillery

Royal Household

Royal Institute of British Architects

Royal Institute of Chartered Surveyors

Royal London Society for Blind People

Royal Mail

Royal Mews

Royal Parks

Royal Town Planning Institute (RTPI)

RS Hispaniola

Sainsbury's Supermarkets

Sardar Ali Khan t/a Red Eagle,

57 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

SCOPE

SEBRA

Sense

Sixty Plus

Sloane Robson Investment securities

Soho Society

Somerset House

South Bucks Cycle Training

South East Bayswater Residents Association

South East London PCT

South Herts Plus Cycle Training

South London Business Forum

South London Partnership

Southbank Employers Group

Southdown PSV Ltd,

Southgate & Finchley Coaches Ltd

Southwark Cyclists

Southwark Safer Transport Team

Space Syntax

Spokes Cycling Instruction

St Helen's Residents' Association

St John's Wood Society

STA Bikes Ltd.

Steer Davies Gleave

Stratford Renaissance Partnership

Stroke Association

Successful Sutton

Sullivan Bus and Coach Ltd

Supreme Court

Sussex Square Residents Association

Sustrans

Sutton Centre for Voluntary Sector

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 58

Sutton mobility forum

Sutton Safer Transport Team

Tattershall Castle

Taxi and Private hire

Team

Technicolour Tyre Company

Terravision Transport Ltd / Stansted Transport Ltd,

Tesco

TGM Group Ltd

THAMES & ORWELL MARINE SERVICES

THAMES CLIPPERS

THAMES CRUISES

THAMES EXECUTIVE CHARTERS

THAMES LEISURE

THAMES LIMO LTD

THAMES LUXURY CHARTERS

THAMES RIB EXPERIENCE

THAMES RIVER SERVICES

Thames Tideway project

Thames Water

The Association of Guide Dogs for the Blind

The Automobile Association

The Big Bus Company Ltd,

The British Dyslexia Association

The British Motorcyclists' Federation

The Cabinet Office

The Canal & River Trust

The City of Oxford Motor Services Ltd,

The company of watermen and lightermen

The Excel Centre

The fishmongers company

The Ghost Bus Tours Ltd

59 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

The Grange City Hotel

The hung drawn and quartered

The Kings Ferry

The Licensed Taxi Drivers' Association

The Mermaid Centre

The Novotel, City

The O2

The Original London Sightseeing Tour / Ltd,

The Road Haulage Assoc. Ltd.

The Southwark Cyclists

The Supreme Court

The Wellington Trust

The Yacht London (Temple Pier)

Thomas's London Day Schools (Transport) Ltd

Thorney Island Society

Time for Twickenham

TNT

TOPSAIL CHARTERS

Tower Hamlets mobility forum

Tower Hamlets Safer Transport Team

Tower Hamlets Wheelers

Tower Place West Facilities Manager

Tower RNLI

Tower Transit Operations Ltd,

Traffic Police

Trailblazers, Muscular Dystrophy UK

Transport for All

Transport for Greater Manchester

Transport Initiatives

TURK LAUNCHES

Tyssen Community School Cycle Training

UK Power Networks

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 60

UK Supreme Courts

Unite

Unite The Union

Unite the Union (taxis)

University College London

University of Westminster

Universitybus Ltd t/a ,

UPS

Urban Movement

Vandome Cycles

Vauxhall One BID

Victoria BID

VISCOUNT CRUISES/CAMPION LAUNCHES

Vision Impairment Forum

Vogt and Maguire shipbroking Ltd

Walk England

Walk London

Waltham Forest Cycling Campaign

Waltham Forest Safer Transport Team

Wandsworth - London Cycling Campaign

Wandsworth Cycling Campaign

Wandsworth mobility forum

Wandsworth Safer Transport Team

Waterloo Quarter

West London

West London Alliance

West Twyford Residents' Association

Westfield London

Westfield Shepherds Bush

Westminster Abbey

Westminster City Council Conservation Officer

Westminster Cycling Campaign

61 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation

WESTMINSTER PARTY BOATS

Westminster Safer Transport Team

Westminster School

Westminster Special Events

Westway Development Trust

Wheels for Wellbeing

Whizz-Kidz

Willow Lane Trading Estate (Merton)

Wilsons Cycles

Wincanton

Woodfines

WOODS RIVER CRUISES

www.cyclinginstructor.com

X90 (Oxford Bus Co)

Young Lewisham and Greenwich Cyclists

East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation 62

Appendix F - Map of distribution area

63 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation  Response to Consultation