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Facilities Management Journal July 2015

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Facilities Management Journal July 2015 VOLUME 23 | 7 JULY 2015 Discover more interactive content with our new app Download the free EYEi App and scan FACILITIES MANAGEMENT JOURNAL where you see the logo FIRST FM Peering into the past CAFM - How will mobile technology affect the workplace? 18 30 34 SHOW REVIEW SUSTAINABILITY M&E Looking back at Going green at the zoo Rise of the robots three action packed days Refreshment. In an instant. Aquatap provides a stylish solutio instant boiling and chilled drinking water in the home, workplace or commercial environment. t 01603 420220 In the UK, 70 million cups of coffee 165 million cups of tea are consum e specifi[email protected] daily, so for endless refreshments, w heatraesadia.com Aquatap is the perfect choice. Compact in design, the modern tap dispenser delivers boiling, ambient and chilled water at the touch of a button. FMJ.CO.UK EDITORIAL COMMENT this month... comment EDITORIAL SALES Presumably anyone reading this survived Editor [email protected] Charlie Kortens Tel: 01322 662289 the late June/early July heat wave. Of [email protected] Sales Manager course if it carries on until the time this Mob: 07867 418830 Danny Grange Tel: 01322 476817 [email protected] goes to press we may be mailing this out to Assistant Editor & Social Mob: 07867 418994 Media Development thousands of puddles of goop. ACCOUNTS Sarah O’Beirne Trish Boakes [email protected] [email protected] Tel: 01322 476815 H Consultant GROUP MD Cathy Hayward Nigel Copp [email protected] [email protected] The summer is well and truly here, and I fully expect all of you will be taking your July or August edition of FMJ on holiday Mob: 07971 400332 Tel: 01322 662289 for a bit of poolside reading… Sun, sea and sustainability PRODUCTION articles are just what the doctor ordered. Genuinely, we do General Manager have a sustainability feature in this month’s mag. & Designer '( Warren Knight history of the facilities manager before anyone thought of [email protected] inventing the job title. An article peering into the future and asking whether CAFM and mobile technology could hasten the PUBLISHER machines will make everyone completely redundant in the kpm media Unit 5, Gateway 20/25 Trading Estate, next 90 seconds. Approximately. We ask our panel of industry London Road, Swanley, Kent BR8 8GA Tel: 01322 662289 out which service provider best suits their needs. Finally, just in case you hadn’t heard enough about it, we kpm media adopts a sustainable policy bring you a full round up of the Facilities Show from London’s of using paper from managed forests. ExCeL. Printed in the UK by Wyndeham Grange "$$ www.wyndeham.co.uk As always, we’d welcome your feedback about any aspect of © Copyright 2015 kpm media the magazine, together with your insight into what’s happening The publisher does not necessarily agree with the views and opinions expressed in the FM sector. by contributors. No material may be reproduced in part or whole without written permission from the editor. Editorial contributions are accepted on an all-rights basis only. Letters to the editor may be published in their entirety or in edited [email protected] form and remain the property of kpm media. While due care is taken to ensure the accuracy of information contained in this magazine, the publishers cannot be held responsible for any errors in editorial articles or advertisements. Subscriptions are available to non-qualifying and overseas readers at £120 p.a. (UK), £160 p.a. (EU countries) and £240 p.a. (overseas-other). From Single to Multi-user CAFM solutions to suit you Enable your workforce, whatever the size, with our always connected solutions Concept Evolution CAFM & FSI GO Workforce Mobility from FSI Let us help change your world. +44 (0)1708 251900 [email protected] www.fsifm.com JULY 2015 3 23 - 26 September Olympia London | Stand W351 FMJ.CO.UK Follow us on Facebook and Twitter ;( CONTENTS THIS MONTH... COVER FEATURE – THE FIRST FM FEATURES :) 22 $& <$&& & (&)$$ )$ *&$ CAFM 18 It’$$) 26 ) 4 "() numerous ways to go about this, from simple 22 $$ FM CLINIC () '7 We ask our panel of experts... With sales 3$8:) $ 14 and business development people always SUSTAINABILITY $ $ M&E & 30 $ There are frequent reports in the media provider best suits their needs? 34 $)*$$ "()* FACILITIES SHOW REVIEW 26 $$ '& *$ 18 ())*$) always be needed. days of innovation, inspiration and insight and reports on some of the most memorable moments from 2015. MONTH IN FM +& 38 $$ REGULARS FIRST PERSON Report: 49 $ FMJ NEWS $$" )$&$) This month’s summary of everything that < development agenda more than a question of 06 )&< $&& (< dir 3 &$<" GLOBAL NEWS further. + $$ THE BUSINESS OF FM 08 -/ People: d out who’s moving where in the 10 = 50 $$ PROPERTY FM $$ 3 Career Ladder:()( 09 $&) COMMENT 51 *$DI' Providing and maintaining a safe working 11 &$ Next Month FMJ.CO.UK $$$ $$& In the August edition of FMJ we will bring ) ( you features explaining how to manage your &$ energy output so it is both environmentally and To register for your free copy of FMJ visit fmj.co.uk safety. #$ %& FAST FACTS % >&$ $$ '' 12 and transition are vital to the long-term %( $$ %)( (>$ $ % B [email protected] smooth handover . JULY 2015 5 INDUSTRY INSIGHT FMJ.CO.UK INDUSTRY EXPERT COLUMN IN MY VIEW UK BUSINESSES FAILING TO ADAPT WORKPLACES TO MEET MODERN DEMANDS David Ward, managing director of Ward Security + practice. SECURITY MUST REMAIN A U%(% The report reveals that many organisations are struggling to cope with the systematic changes that CONSTANT IN THE EVOLVING '# workplace modernisation requires; particularly large WORKPLACE ''#(/#0 organisations with very ingrained working culture 12( and organisational structures. View the full report The increasing use of mobile working, remote In Search of Better Workplaces is the result of a three here www.cipd.co.uk/hr-resources/research/better- working, hot-desking, and job sharing means month online conversation launched in February workplaces.aspx that in many cases, organisations exist as whereby professionals from sectors ‘central locations’ or bases that employees including facilities management, visit only when they need to. While working human resources, IT, architecture habits change, and the actual layout of the and workplace productivity workspace adapts to accommodate new joined forces to help identify ways of working. major barriers in creating better ) $& driving productivity and job and constant number of users, each in a satisfaction and promoting best predictable physical location, managing the security of that site is somewhat easier than when people are coming in and out, working from different areas, and where Government to legally protect the term ‘apprenticeship’ you can never know from day to day who is The government has announced that the term ‘apprenticeship’ is to be legally protected through the Enterprise Bill. on site, where and when. The opportunities Since 2010, over two million apprenticeships have been created to help establish the UK as the fastest growing for intruders are much greater, and economy in the G7. By protecting ‘apprenticeships’ in law the government aims to strengthen their reputation, help consequently the challenge for security is working people and ensure that apprenticeships are recognised as a career path to higher education. Any misuse of also much greater. the term to promote low quality courses will provide the government with the power to take action. The traditional security stance put in place in the old days may simply no longer be Also enshrined in law will be the government’s commitment to creating three million apprenticeships by 2020. adequate in the modern work place. This will be helped along by public sector body targets which will be set to for schools, hospitals, prisons and police Facilities managers have their work cut out forces to take on more apprentices, and create opportunities for young people to get on. to adapt the workspace for modern working methods. Cyber security in particular has been a major focus in recent years. But while a great deal of thought and resource ISS STRENGTHENS ORGANISATIONAL STRUCTURE has been expended on IT security, modern working habits are opening up whole Global facility services provider with the regional new areas of physical vulnerability for ISS is implementing a new and and country strengthened organisational organisations organisations. Cyber security is all well and structure which will enable and a new global good but it’s all for nothing if somebody can the business to focus on key chief commercial simply walk onto site unnoticed and sit at a customers and its global off icer role will computer workstation to achieve their goal. corporate clients. drive commercial As the workplace continues to evolve, the As part of the new structure, capabilities, new sales and key application of physical security also needs to which will become eff ective as of 1 September 2015, two new roles account customer evolve in parallel with online security. will be created. growth with a focus A new global chief operating on regional and off icer role will drive customer global sales pipeline. Ward Security retention and the delivery of To increase the focus on the Americas region comprising both t: 0845 872 1327 operational excellence to key Americas as a strategically North America and Latin America www.ward-security.co.uk account customers in partnership important market, a dedicated is being established. 6 JULY 2015 FMJ.CO.UK INDUSTRY INSIGHT SODEXO RECOGNISED AS DATES FOR THE LIVING WAGE SERVICE SUSTAINABILITY PROVIDER POLICIES FM DIARY Sodexo UK and Ireland has become a formally Recognised Service Provider by 07 JULY 2015 the Living Wage Foundation.
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