All-in-one software for professional Digital Signage and secure public computers, displays, tablets and kiosks

www.sitekiosk.com TABLE OF CONTENTS

I. Overview

WhatisSiteKiosk?4 PROTECT–ReliableProtectionforyourDevices5 MANAGE– CentralizedRemoteManagement&Monitoring8 SHOW–DigitalSignage&SelfServicesimplified11

II. Setup & Customization

Setup–Quickandeasysetupwithoutanyprogrammingknowledge15 SiteKioskObjectModel–Forcomplexapplicationscenarios16

III. Versions & System Requirements

LicenseComparisonSiteKioskCloud&On-Premise18 SystemRequirements&FunctionalitySiteKioskCloud&On-Premise19 SystemRequirementsSiteKioskWindows&Android20 SiteKioskWindows&Android:ComparisonofFeatures21 Free Trial22 I. OVERVIEW WHAT IS SITEKIOSK?

SiteKiosk is a software solution Design Custom Content that ensures public-access With SiteKiosk, you benefit SiteKiosk supports you in devices are tamper-proof and from a highly adaptable any scenario run in a reliable and stable content management system manner on Windows and (formerly SiteCaster) for Android. In addition to web- � Ticket machines, Kiosk & professional digital signage Internet terminals based content such as web- and Self-Service applications. sites, PDF or videos, any type SiteKiosk can be monitored � Window advertising & Digital Signage of application (e.g., mobile and operated by our remote apps, web apps or your own maintenance system (formerly � Automotive industry, applications) can be SiteRemote). Create and Logistics & Traffic securely integrated. update your own custom � Company access for Internet With the help of SiteKiosk you applications, information & Intranet can define how to restrict displays and user interfaces. � Employee access access to websites, the For example, create a custom (Employee Self-Service) self-ordering solution with a operating system, system � Remote maintenance settings and programs. In backend connection to cash administration combination with other register and merchandise security measures, SiteKiosk management systems. � Customer-PCs in stores Banking applications secures the operating system For Windows & Android � right from system boot up. � IT & Telecommunications � Publishing & Media � Hospitality & Tourism � Chemical & Pharma � Arcades & Gaming Stations � Libraries, Schools & Universities � Museums,Organizations& Churches � Trade fairs & Exhibitions

4 | What is SiteKiosk? PROTECT Reliable Protection for your Devices

As the operator of publicly accessible systems such as point of sale kiosk terminals, information displays and interactive tablets, you want to make sure guests are not able to have access to the system in a way it was not intended to be used. SiteKiosk reliably secures your kiosk systems with extensive lock down features to ensure the smooth operation of the system and satisfaction of your customers.

Automatic System Start Error Detection & Automatic Every time your system boots Recovery up, SiteKiosk starts auto- Crashes, errors and other matically with your selected problems are identified and settings(Fig. 1). The auto start fixed automatically with the and shell replacement features help of the integrated software ensure that SiteKiosk auto- watchdog.Your system is matically starts with the protected at all times. correct parameters. For added security, SiteKiosk replaces the System Security Manager Windows shell with a secure The System Security Manager SiteKiosk shell. Access to the allows Windows to be secured operating system and the with just a few clicks. normal browser is blocked to Permissions by default are set ensure the tamper proof to what will work for most operation of the system. users but for each file and Fig. 1: Auto Start & Shell Replacement folder you can set individual Stability & Reliability permissions at the operating Extensive maintenance and system level and thus increase monitoring features ensure a the security of your kiosk stable and smooth functioning machines(Fig. 2). system. SiteKiosk also offers customizable alert windows, Access & Content e.g., for server maintenance or Utilizing a multi-level security network problems. concept, users can only access the system and web pages that you have allowed. Fig. 2: Access rights for folders & files

5 | Protect – Reliable protection for your devices Hardware Usage Restricted Surfing Area Restrict access to drives, The surfing area defines which keyboard and mouse pages are allowed to be functions, USB ports and viewed in the browser. These printing functions in Windows. pages can be web-based or stored locally. For example, Access & Security you can restrict access to only Administrator access is the web pages of your protected by a custom key organization. You can define combination and password. precisely which web content Fig. 3: Screensaver options With additional security should be accessible by users settings you can adjust system (Fig. 4). access and make various browser-relevant access Internet Content Filter settings to meet the needs of The internet content filter of your project. SiteKiosk blocks websites in real-time that display Automatic Logout & potentially inappropriate Session-Reset content(Fig. 5).Youcanuse When you configure SiteKiosk, the settings to only activate the youcansetanidletimeforthe filter at certain times. The system. After the idle time is content filter database Fig. 4: Restrict the surfing area reached, the user’s session at contains approximately the system is automatically 700,000 domains as well as terminated and all browser numerous word criteria rules and application windows are and checks for updates each closed. User history like time the system starts. Users temporary files, browser his- have the option to send an tory, certificates, downloads, objection if they think a login data and cookies are website was incorrectly deleted and the start page is blocked. reloaded. Window & Screensaver & Secondary Dialog Management Fig. 5: Real time Internet content filter Monitor Dialogs, windows and menus When the terminal is not in from either the Operating use, custom content that you system or allowed external select will be automatically applications can be auto- displayed by the screensaver. matically monitored and either Content can also be looped on displayed or blocked. a non-interactive secondary monitor to display videos, pictures, websites or advertising and digital signage media. You can deploy the content locally or remotely via Cloud or Server using the Manage feature of SiteKiosk (Fig. 3).

6 | Protect – Reliable protection for your devices Applications websites or disable You have the option of offering downloads. In addition, you applications to users from the can define what types of files start menu, browser interface can be downloaded(Fig. 7). or by starting them auto- File Manager matically at the beginning of each user session. Any allowed On the Windows system, the applications are monitored by file manager lets you set up SiteKiosk and automatically restricted and secure local file closed after each logout access for your users. This Fig. 6: Allowed applications (Fig. 6). gives your users a way to work with local files and access Input Devices downloaded files. You can On Windows, SiteKiosk define the programs that are supports USB input devices allowed to open certain file that send data via keyboard types(Fig. 7). emulation. This data will be processed by the SiteKiosk SITEKIOSK ANDROID Object model. You have the Configuration Tool option of using a wide variety The streamlined configuration of input devices or sensors like menu of SiteKiosk Android is RFID, smart card or magnetic optimized for touch operation Fig. 7: Files & Downloads card reader. This lets you, for (Fig. 8). This lets you make example, read employee ID adjustments directly on the cards to send data to Human device and check your Resources applications to be changes immediately. processed. Printing Launcher & App Control SiteKiosk monitors local and Limit usage of the Android network printers that are tablet to just a single app or installed on the Windows several apps.Apps can be started automatically(Fig. 9). system.Print jobs can be Fig. 8: Clear menu navigation monitored and limited in size. Restrict Websites & Logfiles Block Inappropriate Content Logged usage lets you Use the Surfing Area to restrict evaluate events on remote access to only the websites kiosk systems centrally via the you want to allow. The Internet SiteKiosk cloud or server Content Filter will auto- access. matically block inappropriate content in an open web surfing Downloads environment based on several criteria. The download manager allows Fig. 9: Operation in secure kiosk mode you to control the download options available to the user. You can control the maximum size of the download, only allow downloads from certain

7| Protect – Reliable protection for your devices MANAGE Centralized Remote Management & Monitoring

SiteKiosk not only secures your devices, but also gives you access to remotely manage and monitor all of your systems (Requires optional license). Alert messages inform you if there is a problem on a device. After logging in, you can view the status and manage your terminals. The Jobs system makes it easy to distribute files to the remote systems and batch out other common tasks to save you time.

Administration & Monitoring Extensive management functions give you the For the daily administration of your kiosk devices, ability to proactively maintain your systems. you can set up teams with users that have specific Monitor your hardware with charts pertaining to user rights based on roles you create. You have the CPU load, memory consumption and network option of transferring files, changing configurations connection of individual devices. Check the system and performing reboots. With an optional status and usage of your systems. Display and SiteKiosk Server or Cloud license you can also analyze error messages and log entries in real time. launch digital signage campaigns. Our remote desktop solution also allows you to access individual systems directly.

Kiosk Management Alert messages will notify you about issues on the kiosk like unscheduled restarts, low printer paper or a printer jam and much more. As a customiza- tion, SiteKiosk Server can be integrated with other applications and internal infrastructure. For example, SiteKiosk can send data from other applications to the server to be processed.

8| Manage – Centralized Remote Management & Monitoring MONITORING & REPORTING Server Management Console ◆ Device overview(Fig. 1) ◆ Grouping of clients / virtual folders ◆ Screenshots from the device desktop ◆ Location maps of all clients ◆ GPS tracking for Android Tablets Reports & Statistics ◆ Reports for usage times(Fig. 2) & User behaviour Fig. 1: Central server management console ◆ Log files for troubleshooting / real-time statistics ◆ Software & hardware inventory, performance data (network traffic, CPU, utilization, temperature)

TASKS & CONTENT Define Tasks & Distribute Content ◆ Ready-made job templates for common tasks (Fig. 3) ◆ Individualtasksforchangingindividualor groups of clients ◆ Dynamicexecutionoftasksbasedonevent Fig. 2: Statistics for usage & utilization triggers ◆ File management ◆ File synchronisation ◆ Create and distribute applications and inter- active user interfaces (digital signage)

USER ACCESS LDAP Connection & User access ◆ Independent, central user authentication & administrationorconnectionofyourown server via Active Directory ◆ Two-factor authentication ◆ Comprehensive auditing protocols Fig. 3: Automate jobs & distribute content

9| Manage – Centralized Remote Management & Monitoring REMOTE MANAGEMENT Monitor & Manage Devices Remotely ◆ Remotely change configuration files and other files ◆ Remote desktop access via UltraVNC, also in NAT environments (not available on all Android devices) ◆ Screenshots from the client desktop ◆ Remote monitoring and error analysis(Fig. 4) ◆ Email alerts (toner level printer low, disk full, etc.) ◆ Send commands and jobs to clients Fig. 4: Remote Management & Monitoring ◆ Batch jobs for individual clients and Define client groups

SMART KIOSK CONTROL Kiosk operation via smartphone for Windows terminals ◆ Remote control of terminals, displays and tablets with a smartphone(Fig. 5) ◆ The terminal is remote-controlled via the browser on the user’s smartphone; an additional app does not need to be installed by the user for this ◆ Kiosk operation by calling up a website via QR code or URL using a smartphone ◆ Communication between the end device and the server via secure connection Fig. 5: Smart Kiosk Control ◆ Time-limited connection

10| Manage – Centralized Remote Management & Monitoring SHOW Digital Signage & Self Service Simplified

Extend your company’s reach and increase sales through digital advertising, interactive sales advisors or intuitive self-ordering kiosk terminals at the Point of Sale (POS). Provide guests with information screens to strengthen your image and add value to your brand. With an optional SiteKiosk Server or Cloud license, you can use the content management system from SiteKiosk and create content that will make a lasting impression on your customers, guests or visitors.

Digital Displays at your Control Flexibility for any Scenario With the powerful content management system Use the SiteKiosk CMS to create custom digital (CMS) from SiteKiosk, there are no limits to advertising or interactive user interfaces making your ideas come to life on your kiosks and consisting of images, videos, text and many other displays: From simple advertisements to multi- elements. Display media content based on time page and multilingual information everything is of day, day of the week, external sensors (e.g. possible. When using digital signage, you still proximity sensors) or remote controls. Use have the ability to control access with SiteKiosk SiteKiosk CMS as a Screensaver (attract mode) to protection functions. For example, secure invite customers to interact with your device or ordering terminals with cash register connections display ads. can be implemented.

11| Show – Digital Signage & Self Service Simplified DIGITAL SIGNAGE & INTERACTIVE APPLICATIONS Comprehensive Interactivity Options ◆ Page based navigation ◆ Browse product catalogs ◆ Show popups with content such as PDF, Videos, embedded websites, images and much more ◆ Automatic slide show sequences ◆ Embed images, weather displays, RSS feeds, containers, web content and much more

Connection of External Sensors and Devices Create positive customer experiences ◆ Respond to barcode scans and sensors like RFID readers or proximity sensors ◆ Control hardware actuators ◆ Cross-device remote navigation: control terminals using Windows and Android tablets ◆ Custom scripts to cover complex scenarios ◆ SmartKioskControl:Letcustomerstouchless control kiosks with their smartphone ◆ Scenarios such as Lift & Learn or product scanners

TIME & EVENT CONTROLLED ADVERTISING Provide oppurtunities for interaction Display Scheduled and Event Based Media Campaigns ◆ Schedule media campaigns based on time of day, day of the week, date range, etc. ◆ Ad-display based on user activity

ANIMATIONS & TEMPLATES Generate Attention and Engage Customers Automatically looping ads ◆ Numerousanimationfunctionssuchaspan& zoom, hide / show, 3D transformation or blurring ◆ Intuitiveuserinterface:Quickstartviaeasily adaptable templates for different scenarios ◆ Standard elements for different types of content such as image, video, text, weather, website and much more ◆ Screensavers and attract loops

Customizable basic templates

12| Show – Digital Signage & Self Service simplified USER INTERFACE DISPLAY SUPPORT Intuitive Operation to Get Started Easily Flexible Presentation Manage content easily with intuitive settings Adapt your content to all display sizes and using the browser. Get pixel-perfect results types. Benefit from being able to publish your with the detailed settings options and easily content to an unlimited number of connected edit with the convenience of editing functions displays. Choose devices and displays to like drag & drop, copy & paste and much more. publish to with the help of extensive filtering The editing features available in your Cloud and sorting functions. Content transferred to account are constantly being optimized by our the clients does not require a permanent developers. connection and can be played offline.

SCREENSAVER USER RIGHTS & COMPATIBILITY Loop Content that Attracts Customers Permissions & Operating Systems Select content that is only played during Prevent accidental or unintended changes by inactivity or on certain monitors. Use videos or other editors who are not assigned to that animations for this and draw the attention of project by choosing which projects or even passing customers to your terminal. The specific content items of projects can be content can be stored locally or on a web edited. SiteKiosk is compatible with Windows server. On Android, the tablet's screen saver and Android to give you a wide variety of can be automatically deactivated with facial devices to choose from. Content is displayed recognition. the same regardless of the kiosk software platform and does not have to be produced separately.

13| Show – Digital Signage & Self Service simplified II. SETUP & CUSTOMIZATION SETUP Quick and easy setup without any programming knowledge

The Configuration Editor Start Screen Editor SiteKiosk guides you step by Use the Start Screen editor to step through the various quickly design interfaces that settings. Walk through the make the kiosk easy for your configuration editor options to visitors to use(Fig. 3). select the settings that best fit your project quickly and easily On-Screen Keyboards with no coding required In addition to the included (Fig. 1). on-screen keyboards, we can create individual keyboards Fig. 1: SiteKiosk Configuration Editor Remote Configuration with different Layouts and through Cloud / Server functions on request. The You can test the remote man- SiteKiosk on-screen keyboards agement of SiteKiosk for free offer flexibility to meet the by setting up a team account requirements of any situation. on the login page of SiteKiosk Cloud. After setting up your team account, you can easily change the configuration of SiteKiosk(Fig. 2). Fig. 2: Remote configuration Support & Service You will find extensive help on all topics related to SiteKiosk onourwebsite. Take advan- tageofourFAQ page or sup- port forum to find answers quickly.TheSiteKiosk docu- mentation gives you a comprehensive and detailed overview of the options in the Abb. 3: Setup of Start Screen SiteKiosk software. If you still have questions just contact us with your support request – We're here to help.

15| Setup – Quick and easy set up without any programming knowledge SITEKIOSK OBJECT MODEL For complex application scenarios

Success is Programmable Independence For many scenarios you can set up and operate Since common programming languages are used, SiteKiosk without any programming knowledge. it is possible for anyone familiar with web For complex projects with very specific require- development to customize SiteKiosk without a ments, like automating processes, additional great deal of training. changes may be required. All visual elements of SiteKiosk are based on common scripting languages like JavaScript, XML und HTML.

SiteKiosk Object Model Skins & Touchscreens We are happy to help! TheSiteKiosk Object Model is SiteKiosk offers the highest If you are well versed in using a JavaScript extension for flexibility in terms of interface HTML and JavaScript, you will custom development that layout and customizations. All find the SiteKiosk Object offers SiteKiosk specific of the visual elements like Model to be a natural objects, methods, events and browser designs, start page extension of that. properties. This offers templates, on-screen If you would rather focus on developers a way to automate keyboards, alert dialogues, your core business and leave processes and create unique language settings, and tool- the customizations to custom solutions using bars are built from basic web someone else, we can design SiteKiosk. technologies like HTML, and develop custom browser You can also create interfaces JavaScript and XML. designs and functions for you. (APIs) for your own software. Developers can create their Contact us for more With a license, you can use own browser designs or edit information! Sitekiosk Cloud or Server to existing browser designs and create unique monitoring functions. Since these ele- solutions, update data and ments are built on common display custom error messages web technologies, learning a with the SiteKiosk Object new programming language is Model. not required.

Custom interface for building control systems

16| SiteKiosk Object Model – For complex application scenarios III. VERSIONS & SYSTEM REQUIREMENTS License comparison SiteKiosk Cloud & On-Premise With a Cloud or Server license you get access to the functions of MANAGE and SHOW. Supported browsers of the management console:

Google Chrome Mozilla Microsoft Edge

Cloud Dedicated Server On-Premise Server - Subscription - - Subscription - - Buy -

Operating System Windows & Android Windows & Android Windows & Android

License fee payment Annually Annually One-time for software²

Recommended Number of Small Teams Large Teams Large Teams Clients (<100 Clients) (>100 Clients) (>100 Clients) Server type PROVISIO Windows Server PROVISIO Windows Server Your Windows Server

Administrative Costs None None You mange the Server

Branding PROVISIO Your logo Your logo

Windows Server Settings Not accessible Modified on request Full Access

By PROVISIO upon customer By customer & Updates Automatic & Free request & Free Paid software updates Unrestricted use of all MANAGE functions 12 months 12 months Unlimited 1 Number of Clients per license Unlimited Unlimited 100 Mbit/s Transfer Volume 1.2 GB per device per Server¹ Configurable by customer 1GB 500 GB Storage Space per Team account per Server¹ Configurable by customer

SMS per device Not available Configurable¹ Configurable by customer¹ Support by phone, Initial 12 months free, free of charge ✓ ✓ then annual fee Max. Number of Teams 1 Unlimited Unlimited

Client Devices replaceable ✓ ✓ ✓ Fixes Contract Term, No Automatic Renewal, 1 Year Term, Automatic Cancellation Notice not ✓ renewal, 3 Month N/A required Cancellation Notice required CMS for Digital Signage / Advertising campaigns Add-on Feature Add-on Feature Add-on Feature²

¹ Changes to the server settings are possible ² CMS use limited to 100 terminals, maintenance mandatory, license extendable

18| License comparison SiteKiosk Cloud & On-Premise System Requirements SiteKiosk Cloud & On-Premise

On-Premise Server Cloud & Dedicated Server - Buy - - Subscription - • Windows Server 2012/2016/2019 64 Bit • MicrosoftIIS8/8.5/10withIISURL Rewrite 2.x, .NET Core 3.1.8 Windows Server Hosting and Application Request Routing Server Software • .NETFramework4.8 • Microsoft SQL Server 2012, 2014, 2016, 2017 or 2019 (Express, Standard, Enterprise) • SMTPServer • SSL-Certificate You only need a computer with a • min.2.5GHz browser (, Mozilla Firefox or Microsoft Edge) to access Server Hardware • min.4GBRam your SiteKiosk Cloud account. • min.50GBfreediskspace (10 GB per 100 Machines)

• Quadcore3.5GHz PROVISIO Reference system • 8GBRAM • 3x1.8TBSSDDiskSpace • Firewall configuration Other requirements • StaticIPandDNS

Functionality

User Access via Chrome, Firefox or Edge

HTTPS 443 Protocol

or

SiteKiosk Cloud / SiteKiosk Server Dedicated Server Server in self operation Run by PROVISIO

SiteKiosk 8086 Protocol (Windows) XMPP 5222 Protocol (Android)

Client device 1 Client device 2 Client device 3 e.g., Digital Signage e.g., Remote access e.g., Analyse error alert message content update for administration

19| System Requirements & Functionality SiteKiosk Cloud & On-Premise System Requirements SiteKiosk Windows & Android

SiteKiosk Windows

• Windows1032/64Bit • Windows10IoTEnterprise • Windows8.x32/64Bit • EmbeddedPOSReady7 Operating System • EmbeddedStandard7 • WindowsEmbedded8Industry

Note: Windows RT and Windows on ARM are not supported.

Browser 10 or higher (own Chromium instance is included)

Processor Intel or AMD x86 CPU with > 1 Ghz (2.0 Ghz or higher recommended)

Memory 2 GB RAM (4 GB recommended)

File System New Technology File System (NTFS)

Screen Resolution 1024x768px orhigherwithacolordepthof32bit

SiteKiosk Android

• Android5.x(Lollipop) • 6.x(Marshmallow) • 7.x(Nougat) Operating System • 8.x.(Oreo) • 9.x(Pie) • 10.x

Processor 1 Ghz Quad-Core or higher recommended

Memory 1 GB RAM or higher recommended

20| System Requirements SiteKiosk Windows & Android SiteKiosk Windows & Android: Comparison of Features Supported Operating Systems:

Windows 10, 8, Embedded Requires Android 5.0 and up

SiteKiosk Android SiteKiosk Windows

12 months of free updates ✓ ✓ Configuration tool ✓ ✓ OS- & Browser lockdown ✓ ✓ Auto Start + Shell Replacement ✓ ✓ Scheduled Shutdown & Restart ✓ ✓ Session Reset after Idle Time ✓ ✓ Log Out & Delete History ✓ ✓ Software Watchdog ✓ ✓ Remote Administration & Monitoring* ✓ ✓ CMS for digital signage* ✓ ✓ Choice of browser interfaces ✓ ✓ Restrict access to URLs ✓ ✓ Allow third party applications ✓ ✓ Printing ✓ ✓ On-screen keyboards for touch screens ✓ ✓ Customizable user interface ✓ ✓ Internet Content Filter ✓ ✓ Display in full screen mode ✓ ✓ XML configuration file ✓ ✓ Block unwanted Dialogs ✓ ✓ Log Files ✓ ✓ Multi-language Support ✓ ✓ Select of start page templates x ✓ Split screen x ✓ Access to local files & folders x ✓ Silent installation x ✓ Keyboard remapper x ✓ Debug output window x ✓ Download Manager x ✓

* A SiteKiosk Cloud or Server license is required for access.

21| SiteKiosk Windows & Android: Comparison of Features SiteKiosk is the world`s leading kiosk software with the most installations

FREE TRIAL VERSION SiteKiosk is free totest for 30 days free of charge with no credit card required. Purchase confidence after a full evaluation of the features of SiteKiosk.

Years of experience Support & Training

We have been supporting companies in the We can help you with questions and technical implementation of SiteKiosk for over 20 years in problems relating to SiteKiosk. In addition to that projects that boost sales and add value to we offer training for your team in working with our operations overall. CMS for digital signage.

22| Free trial version