Mobile's Healthcare Industry Keeps Local Economy Strong
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MOBILE AREA CHAMBER OF COMMERCE SEPTEMBER 2020 MOBILE’S HEALTHCARE INDUSTRY KEEPS LOCAL ECONOMY STRONG AREA MANUFACTURERS MAKE PPE FOR HEALTHCARE WORKERS A NEW CRUISE SHIP FOR MOBILE Business internet & phone bundles. Real support. At C Spire Business our IT experts equip your organization with reliable high-speed internet and industry-leading VoIP phone systems, backed by 24/7 local support. So you can focus on your goals. We’ve got connectivity covered. See how we can power your success today. cspire.com /businessbundle Join the Build www.AustalJobs.com ©2020 C Spire. All rights reserved. Austal B View Ad 9_2020.indd 1 8/10/20 9:50 AM Join the Build www.AustalJobs.com BUSINESS VIEW 3 Austal B View Ad 9_2020.indd 1 8/10/20 9:50 AM PRODUCING RESULTS for more than 100 years We’re Honored to Be 1 of Only 6 Agencies Chosen in Alabama Pictured L-to-R: McCrary Otts, Ed Cadden, Randy Fry, Gaylord Lyon, Jr., Bill Goodloe, Erling Riis, George Oswalt, Spence Adams As one of the oldest full-service insurance agencies in the south, Lyon Fry Cadden has been exceeding client expectations since 1905. Our talented team was selected by the Independent Agents of America (IAA) for the prestigious honor as one of the best agencies in Alabama and beyond. The IAA represents over 300,000 agents, and this year only 1,300 agents were nominated with 267 agents qualifiying for this honor based on their operational excellence. 4 SEPTEMBER 2020 Lyonfrycadden.com | 251.473.4600 PRODUCING RESULTS for more than 100 years We’re Honored to Be 1 of Only 6 Agencies Chosen in Alabama Oh Baby! You Delivered!! Thank you, Mobile, for honoring The Birthing Suites at Springhill as a 2020 Nappie winner for best place to have a baby. We love sharing your birth days! Our modern Birthing Suites, the one-on-one nurse/patient care, Pictured L-to-R: McCrary Otts, Ed Cadden, Randy Fry, Gaylord Lyon, Jr., and favorite OB/GYNs conveniently located on our campus, are Bill Goodloe, Erling Riis, George Oswalt, Spence Adams just a few reasons why families love The Birthing Suites at Springhill. Thank you for being part of our Springhill Medical Center family. As one of the oldest full-service insurance agencies in the south, Lyon Fry Cadden has been exceeding client expectations since 1905. Our talented team was selected by the Independent Agents of America (IAA) for the prestigious honor as one of the best agencies in Alabama and beyond. The IAA represents over 300,000 agents, and this year only 1,300 agents were nominated with 267 agents qualifiying for this honor based on their operational excellence. springhillmedicalcenter.com BUSINESS VIEW 5 Lyonfrycadden.com | 251.473.4600 IN THE ISSUE 7 News from Carnival and Mobile’s New MOBILE AREA CHAMBER OF COMMERCE SEPTEMBER 2020 Tourism Improvement District 9 Coast Diagnostic Grows in Mobile 10 Area Manufacturers Divert Production to Make PPE for Healthcare Workers 10 13 Mobile’s Healthcare Industry Keeps the Local Economy Strong 24 Small Business of the Month: Generational Insights 28 Mobile’s Healthcare Support System 13 34 Top Careers in Healthcare 40 Meet the Chamber’s Board of Advisors 44 Chamber at Work 47 Calendar 9 ON THE COVER: Lenise Singleton is one of 50 new 48 Member News employees at Coast Diagnostics. The company relocated to a bigger facility 50 New Members and continues to grow. See pg. 9. 34 Photo by Toni Riales. ABOUT THE MAGAZINE BUSINESS VIEW (USPS 952-700) is published PUBLISHER’S NOTE: 10 times a year, monthly, except for the May/June and December/January issues, by the Mobile Area THE IMPORTANCE OF Chamber of Commerce. HEALTHCARE TO THE ECONOMY 451 Government St., Mobile, AL 36602 251.433.6951 • mobilechamber.com Bill Sisson, President & CEO, Mobile Area Chamber of Commerce POSTMASTER send address changes to Attn: Finance Department BUSINESS VIEW Across the country, healthcare plays a and services annually, generating Mobile Area Chamber of Commerce major role in the social and economic millions of dollars of economic activity. P.O. Box 2187, Mobile, AL 36652-2187 vitality of communities. This is certainly or email [email protected] ©2020 Recently, COVID-19 has upended the the case in the Mobile region, where U.S. healthcare system, but it has Publisher William B. Sisson our medical institutions, doctors and been amazing to watch how our local Executive Editor Leigh Perry-Herndon nurses provide critical services to a large medical institutions have stepped up Managing Editor Jennifer Jenkins population on the central Gulf Coast. Copy Editor Michelle Irvin and mobilized to serve the public being In the years of my involvement in affected by the pandemic. Now more Additional Writers and Editors community and economic development, than ever, the people who live in this Margaret Carey, Michael Dumas, Mike Herndon, Ashley Horn, Susan Rak-Blanchard and one constant has always been that a region are understanding how fortunate Carolyn Wilson well-functioning healthcare sector is we are to have access to world-class Printing Services: Panaprint Inc. a prerequisite for a well-functioning healthcare. economy. Graphic Design: Wise Design Inc. Join me in thanking all of our medical And let’s not forget that the healthcare heroes delivering frontline care to those Advertising Account Executive: René Eiland • 251.431.8635 sector provides thousands of high-paying in need. [email protected] jobs and significant spending on goods 6 SEPTEMBER 2020 NEWS TOURISM ANNOUNCEMENTS BOOST OUTLOOK FOR MOBILE hile summer with COVID-19 paused an influx of tourists Carnival in Mobile, two major developments gave cause for W Carnival Cruise Lines announced the Sensation will move from celebration. Miami to Mobile, ending speculation on whether or not the On July 1, Mobile’s Tourism Improvement District Ordinance company would return to the port city in light of the COVID-19 went into effect, and a few weeks later Carnival Cruise Lines pandemic and the Centers for Disease Control’s No Sail Order announced it is bringing a new ship to Mobile. currently running through the end of September. Tourism Improvement District The Sensation will take up itineraries previously assigned to the Fantasy and the Fascination, two of the four ships the company With funds generated by the tourism improvement district at a either sold or put on long-term lay-up status. rate of $1 a night paid by guests, the Mobile Area Lodging Corp. All three ships are part of the company’s Fantasy Class, and of will fund promotional efforts to generate additional hotel room similar size and passenger capacity. The Sensation was first nights. It is the first program of its kind in the state and one of put into service in 1993 and was last renovated in 2017 to add more than 165 in the nation, with the closest one being in New several new bars and restaurants as well as a kids’ area. Orleans. “This is great news for our city and a huge shot in the arm for “Our lodging partners are united and are ready to be innovative our tourism industry. Mobile believes in Carnival,” says Mobile to produce positive results. All stakeholders win,” says Kent Mayor Sandy Stimpson. Blackinton, Mobile Area Lodging Association president and the Renaissance Mobile Riverview Plaza Hotel’s general manager. Visit Mobile, the city and county’s destination marketing organization, will develop and execute the marketing plan “The Tourism Improvement using targeted digital, print, broadcast, internet and mobile District creates a significant advertising and communications for leisure marketing as well as convention sales efforts. platform to position Mobile as “The Tourism Improvement District creates a significant a top tourist destination.” platform to position Mobile as a top tourist destination,” says David Clark, Visit Mobile president & CEO. David Clark, president & CEO, Visit Mobile BUSINESS VIEW 7 The Art of CONNECTION “The Art of Giving Back” “The Art of Perseverance” “The Art of Discipline and Integrity” “The Art of Attitude” — JENNIE M. CAMPBELL, CMP, CMM, PMP - CEO, President Stewart Lodges Business is Connection. Business is People. 32311 Waterview Dr. E. ~ Loxley, AL For reservations call ~ 251.602.1300 or Toll Free 866.580.4343 www.StewartSteelwood.com mThe Stewart Lodges m featuring the New Executive Lodge and Executive Suite! print | web | graphic design 504.837.5444 [email protected] 8 Two SEPTEMBER Fully 2020Furnished Lodges • 20 Private Rooms and Baths • Executive Suite • Trainings • Receptions ScottOttCreative.com The NEWS Art of CONNECTION “The Art of Giving Back” “The Art of Perseverance” “The Art of Discipline and Integrity” Photo Riales by Toni “The Art of Attitude” GROWING DURING A PANDEMIC — JENNIE M. CAMPBELL, CMP, CMM, PMP - CEO, President Stewart Lodges s the COVID-19 pandemic was taking hold in Mobile, Brian Ward, who also owns DocRx, a licensed manufacturer, A Ward made the decision to expand testing services at wholesaler and distributor of healthcare products and Coast Diagnostics. services for hospitals, pharmacies and physicians, founded the diagnostics lab based on conversations with doctors in 2008. That quick change led to Coast Diagnostics moving to a new location, buying additional equipment, hiring dozens of Coast Diagnostics initially expanded DocRx’s services by employees and processing up to 2,000 tests a day for its helping physicians identify the appropriate medications for customers along the Central Gulf Coast. each patient up front, based on their current genetic makeup. Coast also uses its industry standard web-based software The Mobile-based laboratory leased a 7,500-square-foot to enable physicians to order clinical toxicology lab tests, building on Airport Boulevard, quadrupling the space of its receive electronic patient test results and manage a patient’s previous location.