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Easylobby® Svm® Installation, Administration and User Guide

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Easylobby® Svm® Installation, Administration and User Guide EASYLOBBY® SVM® INSTALLATION, ADMINISTRATION AND USER GUIDE PLT-03258, Rev. B.1 January 2019 hidglobal.com Copyright © 2019 HID Global Corporation/ASSA ABLOY AB. All rights reserved. This document may not be reproduced, disseminated or republished in any form without the prior written permission of HID Global Corporation. Trademarks HID GLOBAL, HID, the HID Brick logo, the Chain Design, EasyLobby, eAdvance, SVM, FARGO, and HID Mobile Access are the trademarks or registered trademarks of HID Global, ASSA ABLOY AB, or its affiliate(s) in the US and other countries and may not be used without permission. All other trademarks, service marks, and product or service names are trademarks or registered trademarks of their respective owners. Revision history Date Description Revision January 2019 Updated password recommendations. B.1 January 2019 Updated for version 10.5. B.0 January 2018 Initial release. A.0 Contacts For additional offices around the world, see www.hidglobal.com/contact/corporate-offices Americas and Corporate Asia Pacific 611 Center Ridge Drive 19/F 625 King’s Road Austin, TX 78753 North Point, Island East USA Hong Kong Phone: 866 607 7339 Phone: 852 3160 9833 Fax: 949 732 2120 Fax: 852 3160 4809 Europe, Middle East and Africa (EMEA) Brazil Haverhill Business Park Phoenix Road Condomínio Business Center Haverhill, Suffolk CB9 7AE Av. Ermano Marchetti, 1435 England Galpão A2 - CEP 05038-001 Lapa - São Paulo / SP Phone: 44 (0) 1440 711 822 Brazil Fax: 44 (0) 1440 714 840 Phone: +55 11 5514-7100 HID Global Technical Support: www.hidglobal.com/support 2 January 2019 Contents Section 1: Introduction . 13 1.1 What’s on the DVD?. 13 1.1.1 Devices . .13 1.1.2 Documentation . .13 1.1.3 Installs . .13 1.1.4 Integrations . .13 1.1.5 SQL . .13 1.1.6 Training. .13 1.1.7 Updates . .14 1.1.8 Utilities . .14 1.2 EasyLobby solution overview . 14 1.3 Further help . 15 1.4 Using this manual . 15 1.4.1 Sections . .15 Section 2: Installation . 17 2.1 Introduction . 17 2.1.1 System requirements. .17 2.1.2 Write permissions. .17 2.1.3 Regional and date settings. .18 2.2 Hardware installation. 18 2.2.1 Install an Acuant ScanShell or SnapShell R2/R3/Passport device. .19 2.2.2 Install an Intellicheck DCM/IM2000/IM1200+. 20 2.2.3 Install a barcode scanner . 20 2.2.4 Install a signature capture device . 20 2.2.5 Install a fingerprint scanner . 20 2.3 Software installation . 21 2.3.1 Self-registration installations . .21 2.4 Install EasyLobby SVM . 22 2.5 Install Administrator . 27 2.6 Install the database . 32 2.6.1 Check for an existing Microsoft SQL database . 32 January 2019 3 PLT-03258, Rev. B.1 2.7 Install a new Microsoft SQL Server 2014 Express database . 33 2.8 Use an existing Microsoft SQL Server . 36 2.8.1 Use an existing 32-bit Microsoft SQL Server . 36 2.8.2 Use an existing 64-bit Microsoft SQL Server . 40 2.9 Set up a SQL Server ODBC data source on each client computer . 44 2.10 Install an Oracle database. 49 2.10.1 Use an existing Oracle database . .50 2.11 Set up an Oracle Net Service Name . 54 2.11.1 Set up an Oracle ODBC data source on each client computer. 58 2.11.2 Manual installation of the EasyLobby schema on an Oracle database server . .61 2.12 Connect EasyLobby to the SQL Server or Oracle database . 63 Section 3: Configuration . 65 3.1 Start Administrator . 65 3.1.1 Administrator menus . 65 3.2 Set up company information, sites, and stations . 66 3.2.1 Sites. 66 3.2.2 Stations. 67 3.2.3 Station enrollment . 67 3.3 Set up users . 68 3.3.1 Create user names and passwords . 68 3.3.2 Edit and delete user names and passwords . 70 3.3.3 Set up custom security levels . .71 3.4 Program options. 72 3.4.1 Company Info tab. 73 3.4.2 Defaults tab . 74 3.4.2.1 General tab. 75 3.4.2.2 Visitor tab. ..
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