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Twitter: @Copley_Rich National Railway [email protected] Museum, April 27th 2017 Head of Digital Change Rotherham MBC

The 3 P’s….

eople Digital lace latform Digital eople Please open a browser on your phone and go to kahoot.it Leaving no-one behind

• Access to the Internet is a powerful democratising force; • Of particular benefit to ‘hard to reach’ groups; • Whilst online self-service will be the best option for most groups/services, there will individuals who need assistance in transacting with the Council online; • We have a role in fostering digital inclusion…

Please open a browser on your phone and go to kahoot.it

Quiz

City of 82.6 Rank 50108 Place West Lothian 2016 88.5 1091 Brighton andTyneside Hove 82.596.0 51 East Cumbria 88.4 1102 Dudley and SandwellTorbay 82.595.1 52 Sheffield 88.4 1113 South NottinghamshireCity of 82.294.9 Somerset 88.2 53112 4 County of HerefordshireOxfordshire 82.294.1 54113 5 CornwallTelford and Isles and of WrekinSolihull Scilly 88.182.293.6 1146 Walsall and WolverhamptonSurrey 82.193.2 55 West Sussex 88.0 1157 The ScottishCentral Borders Valleys 81.893.0 56 East Sussex CC 87.9 1168 NorthamptonshireLuton 81.792.2 Leeds 87.8 57117 9 East Ayrshire and NorthInner Ayrshire London Mainland - West 81.692.1 5811810 SouthNorth and of West NorthernGloucestershire Derbyshire Ireland 87.881.592.1 11911 North and North EastWest Somerset, and South South of NorthernGloucestershire Ireland 81.491.9 59 Devon CC 87.8 12012 Dumfries andBerkshire Galloway 80.991.7 60 Stoke-on-Trent 87.7 12113 Outer London - West and NorthThurrock West 80.791.6 West Cumbria 87.6 6112214 ConwyInner and London Denbighshire - East 80.691.4 6212315 WorcestershireHampshireSunderland CC 87.380.591.3 ClackmannanshireNorthumberland and Fife 79.891.2 6312416 87.3 12517 East of NorthernHertfordshire Ireland 79.091.1 64 87.2 12618 Barnsley, DoncasterCity and of RotherhamEdinburgh 78.391.1 Norfolk 87.2 6512719 BlackburnBedfordshire with Darwen CC 77.991.0 6612820 Outer London - SouthFalkirkYork 87.175.090.9 • We provide free access to the internet for every customer in every library • We provide free Wi-Fi in every library • We provide an ‘assisted digital’ offer in our Library and Customer Service Centres, so that customers who need help applying for services are supported • We provide help to use computers in all our libraries • We will provide assistive technology for those customers who need to use it • We provide a basic ICT sessions so that we can help people improve their digital skills • Consider the role of the LEP and/or devolution deal?

Assisted Digital Digital latform Legacy RMBC IT Infrastructure

FACS/ACE Children’s Adult’s R&E RMBC Platform ICT Landscape

RMBC Platform

FACS/ACE Children’s Adult’s R&E Citizen Portal

All channels

‘YourAccount’ services to date: Data Layer

C

– Council Tax FOI

R ETC

– Benefits/Application* Health .

Waste Housing – Business Rates M Planning Env Platform – Landlords – Library – Waste Social – Warehouse Mobile Risk Based Verification* Media – Online Change in circumstances + many, many, many eForms

Platform Thinking “I do not want high cost to serve or roadblocks behind the

scenes - this is a back office issue.”

“Platforms are out there and they must be at the forefront and used right across public sector.”

“Take away traditional hassle behind the scenes.”

“Grab the opportunity now otherwise you could be looking back in 10 years time at the missed opportunity.”

Martin Reeves – Digital Lead for SOLACE and CEO of City Council Digital lace • The boundary between Health and Social Care is blurring; • Re-focussing care around the locality and around the individual; • Several integration projects underway: – Adopting NHS Numbers as a common identifier – Ensuring Social Care receive timely electronic Assessment, Discharge and Withdrawal Notices from acute care – Ensuring clinicians in unscheduled care settings can access child protection information with social care professionals notified accordingly – Adoption of the Rotherham Health Record in Social Care – Shared WiFi • Data sharing and population segmentation…

Meditech SystmOne (TRFT) Community (TRFT)

ICE (TRFT) Rotherham Health Record Portal RIS Risk Stratification (TRFT)

MIG (Medical Interoperability RDASH Gateway Liquidlogic (SystmOne) (RMBC)

SystmOne EMIS GP GP

Patient in receipt of social care Liquidlogic ref: 3425674 Locality: St Anne’s Social Work contact: 07425765432 Open care plan? Yes Assessment or service? Service Daily Home-help  Meals on meals  District nursing  Companionship 

Thank you

Full Digital Council Strategy PDF here: http://goo.gl/veUF4R

Happy to supply a Word version – email me at [email protected]