Shropshire Choices Support Finder 2021 Adult Care and Support Services
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Shropshire Choices Support Finder 2021 Adult Care and Support Services Helping you to make the right choice to remain independent and stay well. In association with www.carechoices.co.uk arches Care KIND CARING FRIENDLY The Uplands EXPERIENCED PROFESSIONAL Multi award-winning family owned Care Home ‘Attentive caring attitude of nursing and care The Uplands is your very best choice for care with workers, compassion and patience nursing in Shropshire. 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Welcome from Shropshire Council 4 I care for someone 45 Contents Areas covered by this Support Finder 6 Crossroads Together 45 Your health and wellbeing 7 Young carers 46 Shropshire Choices 7 NHS Carers Direct 46 Healthy Shropshire 7 Resource for those supporting disabled Let’s talk about the F-Word: Preventing falls 9 children 46 Shropshire libraries: Reading Well 10 Money matters 47 In your community 11 Financial assessments 47 Additional income you may be entitled to 47 Safety in your community 13 Managing your Personal Budget 48 Staying safe 13 Paying for your own care 49 Protecting your property 13 Top-ups 50 Concerned about abuse? 14 Running out of money 50 Travel and mobility 15 Seeking financial advice 50 Community transport 15 Concessionary travel schemes 16 Having your say 51 Options available for Shropshire Council Making it Real 51 residents of state pensionable age or over 16 Healthwatch Shropshire 52 Options available for Shropshire Council Inspecting and regulating care services 52 residents with a qualifying disability 17 Customer compliments, comments and complaints 52 Social and physical activities 17 How solicitors can help 53 I want to stay independent 19 Advice and advocacy support 19 Useful contacts 54 Shropshire Choices 54 Equipment, gadgets and adaptations 20 Finding care in your area 54 Assistive Technology 20 Local contacts 54 Assistive Technology checklist 21 Your home 22 Care homes and care homes with nursing 58 Making life easier in the home 22 Want to work as a Personal Assistant in Adult Social Care? 58 Adult Social Care 25 Care homes checklist 61 Getting the help you need 26 Care home listings 63 Let’s Talk Local 26 Planning your support 26 Index 71 Support options 27 Joint Training 28 All the listings in this publication Leaving hospital 29 of care homes, care homes with Personal Assistants (PAs) 29 nursing and home care providers are supplied by the Care Quality Commission (CQC) and neither NHS Continuing Healthcare 30 Shropshire Council nor Care Choices can be held End of life care 30 liable for any errors or omissions. The information Home care agency checklist 32 contained in this Support Finder was correct Home care providers 35 at the time of going to print. The inclusion of advertisements for homes and agencies in this Specialist care and support 40 Support Finder does not act as an endorsement or Learning and physical disabilities and autism 40 recommendation by Shropshire Council. Sensory Impairment Service 40 Alcohol/drug misuse 41 To obtain extra copies of this Support Finder, Mental health 41 free of charge, call Shropshire Council’s Dementia care 42 Customer Services on 0345 678 9044 or email [email protected] Residential dementia care checklist 44 For additional local information and support, visit www.shropshirechoices.co.uk 3 Welcome from Shropshire Council Shropshire from Welcome Welcome from Shropshire Council Welcome to the 2021 social care needs of vulnerable people. edition of our annual Shropshire Choices We’ve also been using the data we already have Support Finder, which provides social care and to better predict where and when people may health information for adults who may have care start needing help and investing to the greatest and support needs and their carers, across the effect. We’re really excited about how we might county. develop this kind of work. It is generally realised that most of us may, at Our emphasis on promoting the role of some point in our lives, need additional help technology in changing peoples’ lives for or support as a result of age, illness, disability the better culminates in our annual national or any significant change in our life. This is why TECH Severn Conference. Hosted last year Adult Social Care and Health plays a vital role on the 24th and 25th September, this was in promoting wellbeing by enabling people to the third successive conference and included maintain their independence, stay safe and well international, national and local organisations for longer and live purposeful and happier lives. showcasing the latest in digital and Assistive Technology. The event also hosted a wealth of This is an exciting time in Adult Social Care and information and advice on services and products Health. Our rapidly growing sector continues to available to support you or the person you evolve and transform in creative and innovative care for. Visit www.techsevern.com for more ways, and this year has been another year of information. great innovation. We continue to strengthen our working relationship with partners across Whilst we still face significant financial and the NHS and voluntary and community sector demographic challenges in Shropshire, we to ensure our services are more integrated and continue to look at how we can provide the joined up. We’ve been doing some really exciting support people need much earlier on in their work with our colleagues, particularly around lives that will help keep them healthier and social prescribing which has been recognised independent for as long as possible. This includes nationally and we’re really excited that it everything from ensuring people have access to continues at a pace. a wide range of appropriate, timely and accurate information and advice, to helping people make We’ve also been working with Shropshire Clinical informed decisions about their health, care and Commissioning Group (CCG) around Care Closer wellbeing. to Home. This project aims to give people in Shropshire access to the care they need closer Our Shropshire Support Finder is another way to where they live, either in their own home people can find information to help them get the or in the community. This will be a new way support that’s right for them. This publication is of working, bringing together the NHS and full of support services, voluntary organisations Shropshire Council to provide health and social and community-based activities that are care in the community for people aged 65 and available across Shropshire to help people with over who have lot of different health and care care and support needs to lead the lives they needs (complex needs). want as well as maintain or regain independence. Digital and Assistive Technology continues to Our Shropshire Choices website also provides Shrewsbury | Telford | Whitchurch | Bridgnorth evolve and offer new and effective solutions information about a wide range of sources Oswestry Donnington Newport to help both people who need extra support of help and support, including independent | | and their carers to lead more fulfilling and financial information, information about care Market Drayton | Bishop’s Castle independent lives. We continue to invest in homes and housing options. It can also help with Coverage Care Services is Shropshire’s largest independent care provider, operating these programmes to support the health and keeping independent; getting out and about; care homes on a not for profit basis throughout the county mainly for older people. 4 Search for care at www.carechoices.co.uk to find support in your area Shrewsbury | Telford | Whitchurch | Bridgnorth Oswestry | Donnington | Newport Market Drayton | Bishop’s Castle Coverage Care Services is Shropshire’s largest independent care provider, operating care homes on a not for profit basis throughout the county mainly for older people. keeping safe; health and wellbeing; employment You can find out more about Shropshire Choices and volunteering opportunities; and being a carer. by visiting www.shropshire.gov.uk/ Providing the right information and advice to people shropshire-choices when they need that extra support, can enable them to take control of their own health and care without relying on more formal social care and health services. For those who do need that extra support, we will remain strongly focused on enabling Tanya Miles residents to live independent lives, with access to Interim Director Adult Services good quality services within their community. Shropshire Council We hope that our Shropshire Choices Support Tel: 0345 678 9044 (First Point of Contact). Finder and Shropshire Choices website provides the Email: [email protected] right information and advice to help people find the Web: www.shropshire.gov.uk support they need. Areas covered by this Support Finder Home care providers n All regions 35 Care home listings n North Shropshire 63 n Central Shropshire 65 n South Shropshire 67 Care home with nursing listings n North Shropshire 64 n Central Shropshire 67 n South Shropshire 69 Contains Ordnance Survey data © Crown copyright and database right 2014 Alternative formats This book is available electronically at www.carechoices.co.uk.