Student Handbook

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STUDENT HANDBOOK

2021-2022

Crous de Bordeaux Aquitaine 18 rue du Hamel - CS 11616 33080 Bordeaux Cedex Tel.: +33 (0)5 56 33 92 00 Contents Contacts

HIGH-QUALITY ASSISTANCE A single phone number dedicated Contacts p.3 to student life: +33 (0)5 56 33 92 17 Assistance available in person or by phone from Monday to Friday, The CROUS p.4 8:30 am to 4:30 pm. Contact the Student Life Department via email at Student Benefits Application p.5 www.messervices.etudiant.gouv.fr in the ‘Ma boîte à questions’ (My Seven student representatives, question box) section. elected for two years, sit on the CROUS board of directors. Their role is, first Scholarships p.6 Learn more about the CROUS and foremost, to be spokespeople for of Bordeaux-Aquitaine, the student community. Within the including its mission and news: CROUS, these students participate Housing p.7 www.crous-bordeaux.fr. in the organisation of the agency by joining in on sessions: Food Service p.11 - of the board of directors; - of the various committees (cultural, Culture p.17 food service, student life, special Contact your assistance); student - of the working groups on construction The CVEC p.20 vice-president and furnishing of halls of residence. - and by participating in invitation to +33 (0)6.76.85.93.65 tender committees. Social Services p.21 [email protected]

More info at www.crous-bordeaux.fr Jobaviz p.22 in the section ‘élections étudiantes’ (student elections)

CROUS DE

FOLLOW US ON: CLOUS BORDEAUX- DE PAU AQUITAINE 7 rue Saint John Perse B.P. 1161 18 rue du Hamel 64011 Pau Cedex, France CS 11616 Tel.: +33 (0)5.59.30.89.00 33080 Bordeaux cedex, France Student life information desk Photo credits: CROUS of Bordeaux-Aquitaine, unless otherwise stated Student life information desk, Design/Layout: CROUS of Bordeaux-Aquitaine Communications Department Monday to Friday 8:30 am to 5:30 pm Monday to Friday, 8:30 am to 4:30 pm 2 STUDENT HANDBOOK 3 4 directors education ofhigher institutions. chosen for skills, their presidents and or President), staff representatives, individuals student representatives (including Vice- the boardThe ofdirectors iscomposed of CROUS COMPOSED? OF DIRECTORS HOW ISTHE ChiefEducationby the Officer. boardset bythe ofdirectors, presided over departmentsthe implements and policies GeneralThe CROUSdirects ofthe Manager WORK HOW DOESTHECROUS entrance exam preparation classes. technical training courses, university and technicaluniversities), ‘IUT’ institutes, ‘BTS’ universities,ment ‘grandes écoles’ (selective education,higher including open-enrol Any student enrolled at an institution of THE CROUS? SERVICES WHO CAN educationhigher studies. greater to numberofthem succeed intheir for so, bydoing students and, to enable a improve working and living conditions CROUSisto missionofthe The to help WHAT IS Innovation.and Education,Ministry ofHigher Research, a public overseenagency Frenchby the tre for University School and Assistance) is taires etScolaires Cen (CROUS-Regional CentreThe desœuvres Régional Universi WHAT IS CROUS The STUDENT HANDBOOK ? ITS ROLE THE CROUS FROM RECEIVE BOARD OFTHE ? ? - - - • • • • • • • TO SERVICES OFFERED WHAT ARETHE for University School and Assistance). network led CNOUS Centreby (National the Assistance) inFrance, connected ina CLOUS (Local Centres for University School and CROUS 16 and There are 26 THERE? HOW MANY Jobs International exchanges Culture Socialassistance Food service Housing Scholarships meals served peryear meals 3,100,000 student food locations service 41 spaceshousing 10,352 ofresidencehalls 55 scholarship students 37,000 community volunteers service 23 people employed 830 students in5 departments 137,000 S TUDENTS?

IN NUMBERS CROUSARE THE CROUS

Scholarships and/or are housing automatically not renewed. Note: applications Housing for arrivals new mustbesentto CROUS the the website a university ofresidence. hall application The mustbecompleted every yearthrough todocument request a scholarship criteria based on socio-economic at housing and The Remember toRemember reapply S tudent Benefits Applicationtudent Benefits (DSEin French)

www.etudiant.gouv.fr STEP STEP STEP STEP are required. furtherwhether formalities indicates entryand the report asummary ing of contain email mation dent receives aconfir hours, stu the Within 48 even receive exam results. before they 15 January, ing as soonpossible start www.crous-bordeaux.fr request website onthe studententersThe their of rejection. granted oranotification a scholarship been has notificationditional that acon byemail, student, request the sends and CROUSexaminesThe the instructions. address indicated in the followingthe 8 days to the ofproof,documents within application, along with their studentsends The every yearstarting 15January! . - - - - -

Student Benefits ApplicationStudent Benefits

allows youto submitasingle STEP STEP STEP STEP STUDENT HANDBOOK academic registration. firms to CROUS the institutioncontheir fees. studentor The university CVECand institution waives the ascholarship,ing the studentisreceivIf the September to June). from months over 10 scholarship (payment student receives their ed applications. The reviewed complet and first payment for all the CROUS willsend Starting on30/08, the scolarité). partment dela (service school enrolment de notificationtheir to the submits institution and educationat ahigher student The registers scholarship notification. student adefinitive the CROUSsends The by 1 June . - - - - 5 6 completed scholarship request viathe ismade A Scholarships are Scholarships WHOM?

For the 2020-2021 academic year, the annual MUCH? STUDENT HANDBOOK

amounts of scholarship levels were the following: HOW FOR Level 7 €5679

as soonpossible Level 6 €4889 Find more info atwww.crous-bordeaux.fr/bourses financial aid financial

Level 5 €4610

Level 4 €4015

starting 15 January. €3292 Level 3 granted according to forward. date that request studiesfrom halt not and years old 28 Be under students. course ofstudyauthorised to receive scholarship educationat ahigher institutionto pursue a Be enrolled study and European state Unionmember Have for atleast pasttwoyears. the withparentsand residing working and inFrance residing inFrance Student Benefits ApplicationStudent Benefits aid may be given:aid may be formsOther of financial Level 2 €2571 French citizenship

Level 1 €1707

Level for atleast pasttwoyears the €1032 0b crous-bordeaux.fr/bourses - - - Mobility Assistance) sup (Parcoursup Programme Aide àla mobilité Parcour tance). orbenefit temporary assis Special assistance bility Assistance) (Master’s Programme Mo Aide àla Mobilité Master More information at

in the year of the request yearofthe in the at the time of the first ofthe time atthe socio-economic criteria.socio-economic or be acitizen ofa or , which mustbe be aforeigner

(annual (annual

- - -

must becompleted request in A assignments. housing is via made the CROUS The has tion 3 halls ofresidence3 halls Bayonne 13 halls ofresidence13 halls throughout year the residence 293 spots 2 halls of 2 halls 1 hall ofresidence1 hall ofresidence1 hall 207 spots Anglet 4254 spots 6 halls ofresidence6 halls 2 halls ofresidence2 halls Gradignan Pessac 294 spots 80 spots Merignac 1,397 spots Talence Dax 314 spots

furnished flats Learn about the housing assignment process assignment Learn at housing aboutthe with disabilities)—and followwith disabilities)—and steps the given. étudiants en situation dehandicap’ accessible (housing for students logement’ (request section, housing) ‘Logement then accessible aux www.crous-bordeaux.fr adapté’ (disabled-accessible application)—available housing at ApplicationBenefits disabled-accessible studentsmustcomplete housing, their studios ofresidence ofourhalls Some offer

between 15 January a total of www.crous-bordeaux.fr/logements in line withdepartures inline drop-outs. and , speciallyequippedfor

and and and

55 halls ofresidence55 halls rooms

10,352 spots (see p. 6), and 15 May and Bordeaux 1458 spots , , ‘Logement’ tab, (housing) un ‘Demander residence 11 halls of 11 halls

with students on scholarship given priority

download delogement ‘Demande the of residence

students withdisabilities 1599 spots Student Benefits Application,Student Benefits Mont-de-Marsan 9 halls 9 halls 2 halls ofresidence2 halls

Pau . The CROUSassignsaccommoda The 160 spots disabled-accessible rooms or

STUDENT HANDBOOK

residence 2 halls of 2 halls 157 spots Agen

Périgueux

residence Housing 3 halls of 3 halls . 139 spots

To request Student

which

- 7 Housing Housing

The CROUS of Bordeaux-Aquitaine offers two types of housing available for rent: ‘Cités Universitaires’ university housing campuses (giving students access to the ALS housing benefit) andUniversity Halls of Residence (giving students access to the APL housing benefit). CROUS residents receive Planet Campus services from SFR-Wifirst, as well as additional free services: unlimited phone calls to landline phones in Find pricing information at www.crous-bordeaux.fr/logement continental France, HD television, a community platform for students, etc.

CITÉS RÉSIDEN U’ CES U’ ADVANTAGES OF THE CROUS

Close to Crous Restos’ Close to campuses All utilities Flats that give included: water, residents the right to electricity, Wi-Fi receive CAF benefit heating payments Laundry rooms: Traditional rooms €3 per wash €1.50 per shared bathrooms and kitchens dryer load starting at €149 including utilities* (excl. ALS housing benefit) Staff to assist you From studio to 4-bedroom flats E-sports room 12 months of occupation, from Sept. to Aug. and provide you private bathrooms, private kitchens New halls of at the Budos hall (must give one month’s notice before moving out) with information of residence Studio starting at €310 including utilities* residence meeting Renovated rooms and studios (excl. APL housing benefit) HQE or BBC Shared flats (shared studio to 2-bedroom) private bathrooms, shared kitchens (rooms) Free repair building or private kitchens (studios) with flatmates of your choice starting at service standards rooms starting at €248 including utilities* €201 including utilities* per person (excl. (excl. ALS housing benefit) APL housing benefit) studios starting at €352 including utilities* Shared flats (3-bedroom and 4-bedroom) (excl. ALS housing benefit) with CROUS-chosen flatmates starting at Apsytude 12 months of occupation, from Sept. to Aug. €265 including utilities* per person (excl. psychological No agency fees (must give one month’s notice before moving out) APL housing benefit) Furnished help and exemption 12 months of occupation, from Sept. to Aug. flats from the French (must give one month’s notice before housing tax moving out) Over 300 free events in halls Cité U is the housing payment centre for the CROUS of Bordeaux- of residence Aquitaine. This housing assignment centre can be accessed at each year www.crous-bordeaux.fr, ‘Logement’ (housing) tab, ‘Formalités Visit: locatives’ (rental formalities) section. It allows you to quickly pay the Subsidised In case apsytude.com hairdressing and usage-fee advance (reservation), the security deposit, and rent. of emergency, nail treatments an attendant in Village 3 * utilities: includes water, electric, heating, and internet is available 24/7

8 STUDENT HANDBOOK STUDENT HANDBOOK 9 Housing Food Service

The CROUS makes available, for free, The CROUS of Bordeaux-Aquitaine offers person-to-person housing offers: rooms, many daily dining options. Their mission studios, and flats, furnished or unfurnished. is to always serve students better by guar- anteeing low prices and by adapting to Visit www.lokaviz.fr new consumption practices. OFFERINGS FOR More info at crous-bordeaux.fr/restauration FOOD SERVICE

CROUS RESTO U’ THE top student food service location. TIP #1 A full, balanced TIP #3 meal for only €3.30! Insist on a lease and a condi- tion report when you move When becoming a ten- CROUS CAFET’ into a room or flat. Don’t forget ant, a guarantor is need- A wide range of CROUS TRUCK’ to get insurance for your room ed. Generally, a guaran- café food to satisfy © Freepik The CROUS or flat: it’s obligatory (multi-risk tor is someone residing your lunchtime offering closest guarantee - housing)! in France who has the cravings! to student life! means to pay the rent and who agrees to guarantee payment for the year. However, if you do not have a physical guarantor, you can use the national VISALE system.

For more information, visit the website www.visale.fr TIP #2 Your rent can be reduced if CROUS MARKET’ In a hurry? Pick what you receive a housing benefit you want and take paid by the ‘CAisse d’alloca- away your lunch! tion Familiale’ (CAF - family benefits agency) for your place of residence. Contact the CAF for your department for more information!

CROUS BREAK’ Need a little snack? Find our vending CROUS & GO’ machines CROUS MOOVY MARKET’ Order your meal to go on campus. A new kind of mobile at our digital kiosks or grocery for options on the app, and collect and convenience! at the campus Markets’.

10 STUDENT HANDBOOK STUDENT HANDBOOK 11 Food Service Food Service

BORDEAUX PESSAC CAMPUS

n (S)pace’ Campus n Le 98 - Crous Cafet’ + Crous Market’ Resto U’ + Crous Market’ + Crous & Go’ 98, quai des Chartrons. 20 avenue de Bardanac, Pessac. Near Village 5 and the universities.

nLa Bastide - Crous Cafet’ + Crous Market’ n Le Crous Moovy Market’ 15, avenue d’Abadie. 23, esplanade des Antilles, Pessac. Pôle Universitaire des Sciences de Gestion. next to the Crous Cafet’ le Sirtaki.

n Le Forum - Crous Cafet’ n Le Capu - Resto U’ Crous Market’ + Crous & Go’ New 15, rue Jules Guesde. 2, avenue Léon Duguit, Pessac. Close to Les Capucins market. Close to the universities.

n IEP - Crous Market’ n Le Mascaret - Resto U’ + Crous Market’ TALENCE CAMPUS - GRADIGNAN 11 allée Ausone, Pessac. 146, rue Léo Saignat. Inside the IEP building premises. Close to Université de Bordeaux, Carreire site. n Resto U’ n°1 + Crous Market’ n Resto U’ n°2 + Crous Market’ Avenue Prévost, Talence. Close to Université de Bordeaux Avenue des Facultés, Pessac. nLe Musée - Crous Market’ Talence site. Close to the preventive medicine building. Place de la Victoire. n La Soucoupe - Crous Market’ Interior courtyard of Université de Bordeaux. n Le Sirtaki Crous Cafet’ + Crous & Go’ New 351, cours de la Libération, Talence. Building A22 for undergraduates, 23, esplanade des Antilles, Pessac. Université de Bordeaux - Talence site. Close to the universities. n La Bust - Crous Market’ n Le Véracruz - Crous Cafet’ Crous Resto U’ le Mascaret 1 Allée Baudrimont, Avenue Maine de Biran, Pessac. Building B20, Talence Close to the universities. In the Science and Technology BU hall - Talence site.

New n IUT - Crous & Go’ 15 rue Naudet Gradignan Inside the IUT building premises.

Find our menus and hours in the Crous Mobile app and at www.crous-bordeaux.fr ‘Restauration’ (food service) tab, ‘Nos restaurants’ (our restaurants) section

12 STUDENT HANDBOOK STUDENT HANDBOOK 13 Food Service Food Service

Find our menus AGEN and hours in the Crous Mobile app and at n La Péniche - Crous Cafet’ www.crous-bordeaux.fr ‘Restauration’ (food service) 4, quai de Dunkerque. tab, ‘Nos restaurants’ Le Pin site. (our restaurants) section

n DUSA - Crous Market’ Avenue Michel Serres.

PAU

n L’Arlequin - Crous Cafet’ University campus. ANGLET - BIDART - BAYONNE On the Université de Droit (law school) premises.

n Pierre Bidart - Resto U’ + Crous Cafet’ n Cap Sud - Resto U’ + Crous Cafet’ 55, rue de Mirambeau, Anglet. 2, avenue Poplawski. Montaury campus. n La Vague - Resto U’ + Crous Cafet’ n ESTIA - Crous Market’ Avenue de l’Université. 92, allée Théodore Monod, Bidart. On campus between the science Technopole Izarbel. and humanities schools.

n La Nive - Resto U’ + Crous Cafet’ 79, rue Bourgneuf, Bayonne. La Nive campus. PÉRIGUEUX n Le Crous Moovy Market’ La Nive campus.

New n L’Accro’pôle - Crous Market’ Rue du Doyen Lajugie. Périgord campus - Suzanne Nöel roundabout.

n L’Entracte - Resto U’ 47, rue Jean Secret. Located close to Lycée Claveille.

14 STUDENT HANDBOOK 15 © vita marija murenaite on unsplash murenaite marija © vita mon compte J’active www.izly.fr je recharge en ligne en toute sécurité je paye 1,000

Food Service - Culture > 1 coffee/tea points GET REWARDED FOR LOYALTY! The CROUS of Bordeaux-Aquitaine is also committed to a number of cultural initia- Use your Izly card and each cent you spend at tives. The Cultural Department works all year to offer you many different events and to Restos U’, Crous Cafet’, Crous Market’, Crous provide assistance for your projects. 2,000 - Truck’ and Moovy Market’ locations earns > 1 sweet/pastry Find all campus cultural events at you a point*. www.campulsations.com points REWARDS

The first four rewards (up to 10,000 points) 1 set-price menu 5 , A NETWORK meal tray or -> 1 campus can be unlocked directly at a till. After the 000 first three, send an email to OF CULTURAL

points SPACES [email protected] to get your rewards**. The CROUS has several cultural and meeting spaces * Excludes student set-price menu and campus meal tray purchases. Loyalty programme reserved for students. Loyalty accounts are reset to zero at the available: concert hall, dance hall, rehearsal studios, beginning of every university academic year. ** There may be a delay between -> 1 thermos 10,000 your reward request and receipt of the reward. points and club meeting rooms etc. at the Pau, Gradignan and Pessac campuses, including the (S)Pace campus! Use Izly See campulsations.com for details of how to book to pay at the till at your CROUS location.

Accumulate points *

(one penny spent = one point ). -> 1 concert 2 points 0,000 ticket CAMPULSATIONS © François Dole View your points balance FESTIVAL at any time on your personal account from the Izly app or on the website www.izly.fr -> 1 cinema 30,000 points Win gifts ticket and unlock rewards with your points. QUESTIONS? programme at ww w Learn all about the Izly loyalty -> 1 mystery Have a question about Izly? You can find an- goodie bag 40,000 swers at www.izly.fr in the 'aide et contact' points (help and contact) tab or by sending an email to [email protected] . c r Les Campulsations is THE festival for the The campus cultural -> 1 gift token ous-bo r worth €50 50,000 points events portal: Activate and manage start of the academic year. Planned for late September, the festival will take place on your your account at Izly.fr www.campulsations.com d e campuses throughout the Nouvelle-Aquitaine

aux. f region. This festival is an initiative of the CROUS Find all information about in partnership with student associations, the the festival and all cultural r -> 1 subscription to The Izly app can be downloaded for free from Netﬂix or Deezer cultural departments of the universities, local information from the CROUS 100,000 for one year the App Store, Google Play, or points governments, and artists from the region. and its partners all year long. Windows Phone Store.

16 STUDENT HANDBOOK STUDENT HANDBOOK 17 Culture Culture PROJECT MUSICAL SUPPORT CAMPULSATIONS CONTEST The CROUS helps you to get involved in campus life by providing you CULTURAL with support and financial backing for your projects by means of Pulsations is a national student music contest two schemes: Culture Actions and the CVEC call for projects (open to EVENTS managed by the CROUS of Bordeaux-Aquitaine. non-student organisations), see p. 20). Make an appointment with Open to all styles of music, the contest includes the CROUS Cultural Department to participate in one of the three several regional selection phases before the Culture Actions committees planned each year. national final held in May at the Bordeaux See the support terms and conditions and committee campus. meeting dates on the campulsations.com website or info on campulsations.com request them by email: [email protected] DANCE CONTEST DEALS ON CULTURE Danse avec ton Crous is a national student dance contest. Do you like to dance? Are you a solo dancer? Have you started a THEATRE Operas, concerts, theatre, dance, expos, and more. Enjoy dance company or troop? This contest was CONTEST amazing events at special student prices all year long made for you! thanks to the CROUS’ partners! www.campulsations.com info on campulsations.com The student theatre context gives you the opportunity to show off your talents, whether you’re a solo actor or in a theatre SHORT STORY - PHOTO troop. (S)PACE’ CAMPUS COMICS - SHORT FILM info on campulsations.com You can visit the Cultural Department’s offices in the new (S)pace’ Campus, located on the Pessac campus. This new 3500-m2 venue is dedicated to student 4 contests, 1 common theme life: food service, graphic novel bar, beach bar, Etu’Recup campus resource cen- Enter and win up to €2000 and many rewards! tre, new areas for cultural, club, and student activities (meeting rooms, co-work- info on campulsations.com ing spaces, dance hall, rehearsal studios) and the Mac 3, the new concert hall on campus!

Learn how you can use rooms at www.campulsations.com

Follow news from the Cultural Department of the CROUS of Bordeaux-Aquitaine Contest of Contest of Contest of Contest of campulsations Short Stories Photos Graphic Novels Short Films campulsations Sign up to receive the email newsletter Information and rules at: via [email protected] www.campulsations.com and www.etudiant.gouv.fr

18 STUDENT HANDBOOK STUDENT HANDBOOK 19 The CVEC Social Services

Since autumn 2018, depending on your situation, you must pay the CVEC (Contri- To support you throughout your studies, social services workers from the CROUS of bution de Vie étudiante et de Campus) fee to enrol at a higher education institution. Bordeaux-Aquitaine are available to help you. Find more info at www.crous-bordeaux.fr/CVEC Find more info at www.crous-bordeaux.fr/social

WHAT WHO IS IT? To listen to you and help you overcome HAS TO PAY IT? ... personal difficulties while maintaining professional confidentiality. The CVEC is the Student Life and Campus Fee. This fee is used to offer services that To support you in finding solutions are useful in your daily life to your problems. at your university and in the CROUS facilities of your regional education authority. Any student enrolled in a formal course of study at To provide you with informa- an institution of higher ed- tion about aspects of student ucation. To learn about the life: budgeting, scholarships, payment conditions, visit housing, laws, etc. WHAT www.crous-bordeaux.fr/CVEC IS IT FOR? OUR To orient you towards the MISSIONS services you need, help you navigate university departments To improve your access HOW (particularly the Espace Santé to care on campus and DOES IT health centre) and academic update the prevention support services, and connect you policy. WORK? with outside organisations. Visit To help you complete various administrative Facilitate social support cvec.etudiant.gouv.fr formalities (CAF benefits info, scholarships, spe- services. cial assistance).

To support your initiatives. In 2020, the CVEC has funded projects for all students: Etu’recup zero waste week, To support sports on cam- Fenrir Studio’s Jamming Assembly, sports pus. nights, and projects supported by Ampir, MAKE AN Archimuse, and Les petits maux en bulle APPOINTMENT To support arts and cul- etc. ture at higher education The CROUS of Bordeaux-Aquitaine Log in to your personal space at institutions. holds several calls for projects per year mesrdv.etudiant.gouv.fr for student organisations and higher To improve student sup- From the list, select education institutions. port services. The CROUS/institution matching your place of study: Crous de Bordeaux-Aquitaine The town or city where you study: CROUS Aquitaine social services More info at crous-bordeaux.fr/actualités Which subject: Social Worker +33 (0)5 56 33 92 17 [email protected] 20 STUDENT HANDBOOK STUDENT HANDBOOK 21 Jobaviz

The CROUS of Bordeaux-Aquitaine makes available to you, for free, job offers for stu- Discover dents in all business sectors, all year long. More info at www.jobaviz.fr the CROUS Graphic

Help at home, babysitting, individual lessons, events, lei- WHAT Novel bar! sure activities, sport, administration, hotels, food service, JOBS? sales, distribution, etc. Fancy a graphic novel?

The Graphic Novel bar at CROUS awaits at the (S)Pace’Campus (18 avenue de Bardanac, Pessac)!

Use your Izly loyalty points to borrow FOR Any student enrolled in a WHOM? higher education institution. all your favourite graphic novels. More information at www.crous-bordeaux.fr

Job offers can be accessed directly from the website de Bordeaux-Aquitaine © Crous Photo www.jobaviz.fr. You can see employer con- HOW tact information after registering on the website DOES IT www.messervices.etudiant.gouv.fr (have your INE [French national student ID number]). Jobaviz WORK? is also accessible from the website of the CROUS Need student of Bordeaux-Aquitaine. rental housing? Jobaviz JOBS COMPATIBLE WITH YOUR STUDIES Lokaviz is a free online platform that helps you to find a room, studio or flat, both private or shared.

22 STUDENT HANDBOOK Discover more at www.lokaviz.fr A YEAR OF CULTURE campulsations.com

Festivals

Concerts

Art contests

Contests