Minutes of the Tourist Attraction Signposting Assessment Committee Northern Region Meeting
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TASAC Minutes 14 October 2015 Minutes of the Tourist Attraction Signposting Assessment Committee Northern Region meeting Wednesday 14 October 2015 at the Conference Room, Clarence Valley Council 42 Victoria Street, Grafton Members David Douglas Regional Coordinator TASAC and Drive, Destination NSW Phil Oliver Guidance and Delineation Manager, Roads & Maritime Services (RMS) Maria Zannetides TASAC Secretariat Also present Sandi Parsons Project Officer, Clarence Valley Council Des Schroder Director Environment, Planning and Community, Clarence Valley Council Ian Shanahan Manager Network & Safety Services, RMS Northern Region Linda Hall Team Leader Northern Zone, NPWS Phil Nicholas Visitor and Tourism Services Officer, NPWS Tom Lane Proprietor, The Farm Byron Bay Belinda Novicky Executive Officer, North Coast Destination Network Apologies Liz Fairweather Senior Economic Development Officer, Clarence Valley Council Joanne McMurtry Tourism Officer, Byron Shire Council Caroline Klose Manager Corporate Communications and Tourism, Ballina Shire Council AGENDA ITEMS 1. DELEGATIONS / PRESENTATIONS & REGIONAL SIGNPOSTING ISSUES 1.1 Clarence Valley Council issues (a) Proposal for tourist drive / ‘way’ for Grafton / Ulmarra Des Schroder inquired about the impact of the new route of the Pacific Highway, which is planned to open in 2020, on Tourist Drive 22 and other routes and a discussion ensued with the following outcomes: i. When the new motorway opens in 2020 it will be necessary to extend Tourist Drive 22 from South Grafton in a southerly direction in order for it to join the new highway at the proposed Glenugie interchange. ii. Consideration will also need to be given to the future status of the current route of the Pacific Highway from South Grafton to Tyndale after the highway upgrade project is completed. The name of the road will need to change and it may be appropriate to select a new name that conveys an appropriate promotional message, such as “Ulmarra Way”, which would be the new gazetted name of the road and would appear on directional signs. It would not be the name of a touring route that would appear on “white on brown” tourist signs. Final 29 October 2015 1 of 11 TASAC Minutes 14 October 2015 iii. Given that the highway upgrade will not be completed for another five years, the above issues cannot be finalised until closer to the time after decisions have been made about the future status of the current highway route. (b) Signage for Grafton at the new Glenugie exit Des inquired about directional signs for Grafton at the proposed Glenugie exit, which is part of the highway upgrade project mentioned above. Phil and Ian indicated that RMS will look at options for “white on green” guide signs at the location, including a “loop” sign design. (c) The use of logos on tourist drive signs In response to a query from Sandi about the possibility of using the new Clarence Valley Tourism logo on tourist drive signs, the members advised that logos may not be used on “white on brown” tourist signs. The only exception relates to approved touring routes like Grand Pacific Drive, where motorists follow tourist signs with a symbol that is unique to the route instead of signs with a route name on them. However, logos may be used on local government “Welcome” signs located in the reserve of State roads (highways but not motorways). “Welcome” signs are used to welcome visitors to individual Council areas and they are generally located on highways near LGA boundaries. They may be installed following a consultation process with RMS and the relevant Council without the need for an application to TASAC. There is considerable flexibility in the design of “Welcome” signs (i.e. they are different in appearance to “white on brown” tourist signs), so long as they do not attempt to guide traffic or imitate any other sign type, they are safely positioned in the road reserve and they include the name of the LGA. 1.2 National Parks and Wildlife issues Linda and Phil updated those present about the following current signage matters affecting national parks in the northern region: Signs on the Bruxner Highway for Richmond Range National park have faded and become dilapidated. The park has several entries and multiple signs. Current signposting for Barrington Tops National Park causes some confusion amongst visitors and may need to be reviewed. Linda also mentioned that NPWS recently launched a new generation website with improved information about park facilities and better images and maps. The members provided the following advice: i. Eligibility for tourist signposting remains current for five years. Richmond Range and Barrington Tops National Parks have not been considered by TASAC for more than five years so any prior eligibility for tourist signage has lapsed. Lodgement of applications for each park would be the first step towards improving tourist signage for them. Final 29 October 2015 2 of 11 TASAC Minutes 14 October 2015 ii. Any officer of NPWS is welcome to contact the TASAC Secretariat to discuss signposting issues. However, officers will be referred to the relevant zone team leader if they wish to proceed with the preparation and submission of signposting applications to TASAC. Maria will advise zone team leaders of any contact from other NPWS officers. iii. Signposting applications to TASAC will only be accepted if they are referred by the relevant zone team leader, though they may be prepared by any NPWS officer. The zone team leader can sign page 5 of the application form to demonstrate his or her support for the application. Alternatively, page 5 of the application form may be signed by another NPWS officer and referred to TASAC with a covering letter (for applications lodged by post) or a covering email (for applications lodged electronically) from the zone team leader. iv. Any applications received without the written support of the relevant zone team leader will be returned to the leader for consideration. v. Zone team leaders will be notified in writing (usually electronically) about TASAC decisions on signage applications in their area. Other NPWS officers who have had a role in an application may also receive a copy of the notification letter. vi. Zone team leaders receive monthly emails from Maria with TASAC agendas and minutes and they are welcome to pass the business papers on to other NPWS officers. vii. Zone team leaders are encouraged to attend any TASAC meetings held in locations convenient to them and other staff from their zones are welcome to accompany them. viii. Due to the significance of the national parks estate to tourism in NSW and the high numbers of visitors to parks, Phil indicated that RMS is able to exercise some flexibility in locating signage for national parks and signage may be able to be located more remotely than is generally allowable for other application categories. However, signage locations must reflect designated travel paths and decisions about sign design and location are always at the discretion of RMS. The presence of long lengths of unsealed surfaces on roads leading to national parks may limit the ability to provide tourist signposting. ix. The more detailed information about facilities and better maps available on the new NPWS website will assist the agency in preparing applications to TASAC and will also assist TASAC in considering applications. 1.3 North Coast Destination Network issues Belinda raised the following matters and the Committee’s advice is shown below each item: i. The use of images on tourist signs, particularly for national parks, would assist visitors who may find the multiple symbols on such signs to be overwhelming and difficult to interpret. The NSW Tourist Signposting Manual prohibits the use of images (photos) on tourist signs. Reasons for this prohibition include that it is technically difficult to successfully reproduce images on road signs and images cannot be read by motorists at night. Also, about two thirds of visitors pre-plan their trips so in most cases visitors would be Final 29 October 2015 3 of 11 TASAC Minutes 14 October 2015 expecting to see signs for national parks they wish to visit and their prior knowledge helps them to detect and interpret the signs. Belinda’s comment that images are used on some signs in Queensland was noted but Phil added that the use of images on Victorian road signs had been unsuccessful and has been discontinued. ii. Signage for Bonville Golf Course Golf courses along with other sporting facilities are not eligible for tourist signposting. This policy position has existed for many years and no changes are expected into the future. The Bonville locality is served by a highway interchange that is well marked and motorists wishing to travel to the locality are able to follow appropriately designed and located directional signs. 1.4 Members’ report on site inspections David and Phil made the following observations arising from their site inspections in the Grafton area and environs the day before the meeting. i. Tourist Drive 22 (South Grafton – Grafton – Lawrence – Maclean – Pacific Hwy at Harwood Bridge) was able to be followed using existing signage, which is in good condition and appropriately located. The drive includes a ferry crossing, is highly scenic, passes through varied landscapes and was therefore considered to be of interest to visitors. ii. Faded signs were observed in Ballina for “Thursday Plantation” on Tamarind Drive, which is understood to be a Council managed road. TASAC approved an application in the Primary and Secondary Industry category for “Thursday Tea Tree Plantation” in October 2013 but it would appear that the operator has not acted on the approval to allow new signs to be installed. iii. Observations regarding a visit to The Farm Byron Bay are included in item 2.1 below.