DOCSLIB.ORG

Mauritius Telecom Annual Report 2018

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Mauritius Telecom Annual Report 2018 ANNUAL REPORT2018 A vision that has changed the landscape MISSION Enriching Connectivity, Enriching Lives SERVICE VISION To always do our best for our customers CORE VALUES Passion Professionalism Creativity & Innovation Agility & Speed Respect & Responsibility MOTTO be your best ANNUAL REPORT CONTENTS 06 07 07 GROUP FINANCIAL KEY FINANCIAL CERTIFICATE BY HIGHLIGHTS FIGURES COMPANY SECRETARY 08 18 23 CORPORATE BOARD OF COMPANY PROFILE DIRECTORS SECRETARY 24 28 34 CHAIRMAN’S STATEMENT CHIEF EXECUTIVE GROUP EXECUTIVE OFFICER’S REVIEW COMMITTEE 41 50 51 CORPORATE STATEMENT OF BOARD AND BOARD GOVERNANCE REPORT COMPLIANCE COMMITTEE ATTENDANCE 52 58 64 DIRECTORS’ HIGHLIGHTS 2018 BUSINESS REVIEW ANNUAL REPORT 76 77 82 THE MAURITIUS INDEPENDENT CONSOLIDATED AND SEPARATE TELECOM FOUNDATION AUDITOR’S REPORT STATEMENTS OF FINANCIAL POSITION 83 85 86 CONSOLIDATED AND CONSOLIDATED CONSOLIDATED AND SEPARATE STATEMENTS AND SEPARATE SEPARATE STATEMENTS OF PROFIT OR STATEMENT OF OF CASH FLOWS LOSS AND OTHER CHANGES IN EQUITY COMPREHENSIVE INCOME 88 145 NOTES TO THE GLOSSARY OF CONSOLIDATED AND TERMS SEPARATE FINANCIAL STATEMENTS GROUP FINANCIAL HIGHLIGHTS FOR YEAR ENDED 31 DECEMBER 2018 REVENUE REVENUE Rs Million The Group revenue on continuing operations The Group revenue for the year under review 10,605 preachedrogressed Rs b10.6y 4.3% bn, aduring growth the of y ear+7.2% to rcomparedeach Rsto last9.7 bn.year. Total revenue for the group stands at Rs 9.9 bn. REVENUEPROFIT FROM OPERATIONS REVENUE 10,067 Rs Million 9,892 The Group revenue on continuing operations GROSS PROFIT 10,605 pProfitrogressed from by 4.3% operations during the isyear atto reachRs 1.5 bn and Rsisexperienced a9t.7 Rs bn. 7 T.3otal bn ar eand growthvenue inc forr easedof the Rs g r725boupy Rs smtands 33 year m on year. aont Rs c ontinuing9.9 bn. operations during the year. NET PROFIT 10,067 9,892 GRNetOS SProfit PROFIT is at Rs 1.3 bn, representing a year on is at Rs 7.3 bn and increased by Rs 33 m CAPIyear TgrowthAL EXPENDITURE of +25%. on continuing operations during the year. has been at Rs 3.9 bn, representing 40% of operating revenue. 2016 2017 2018 CAPITAL EXPENDITURE has been at Rs 3.9 bn, representing 40% of RETURN ON EQUITY 2016 2PROFIT017 FROM2018 OPERATIONS operating revenue. Rs Million stands at 14%. RETURN ON EQUITY PROFIT FROM OPERATIONS Rs Million stands at 14%. 1,483 1,271 1,483 1,271 758 ENUE GR EV O 758 R W ENUE GR EV O T R W H T 2H +72 % +7 % 2016 2017 2018 C 2016 2017 2018 C A IT A P IT P I F I T F T NET PROFITNET PROFIT O A O A Rs Million L Rs Million R R L P P E E X 1,304 T 3 8 X 1,304 T RsRs 3 Rs Rs 8 P E P E 1,203 E N 1,203 E N 1 5 N N 1 5D D I T U I R T E U 1,045 R E 1,045 3 G + S R 3 G 18 T O + E S WR S 18 T TO S H A E W IN NET S S TH A IN NET 2016 2017 2018 2016 2017 2018 6 MAURITIUS TELECOM | ANNUAL REPORT 2018 KEY FINANCIAL FIGURES FOR THE GROUP KEY FINANCIAL FIGURES The Group 2018 2017 Rs Million Rs Million INCOME STATEMENT Revenue 10,605 9,892 Gross Profit 7,521 7,374 Net Profit 1,304 1,045 Earnings per share (Rs) 6.86 5.50 2018 2017 BALANCE SHEET Rs Million Rs Million Total Assets 22,246 18,643 Total Liabilities 13,081 10,928 Total Equity 9,165 7,715 Capital Expenditure 5,784 3,934 Net Asset Value per Share (Rs) 80.55 68.09 CERTIFICATE BY COMPANY SECRETARY CERTIFICATE BY SECRETARY REQUIRED UNDER THE COMPANIES ACT 2001 I certify to the best of my knowledge and belief that the Company has filed with the Registrar of Companies all such returns as are required of the Company under the Companies Act 2001 as at 31 December 2018. P.C. Colimalay COMPANY SECRETARY 6 May 2019 MAURITIUS TELECOM | ANNUAL REPORT 2018 7 CORPORATE PROFILE ABOUT US Mauritius Telecom (MT) stands out as the leading provider of ICT services and solutions in Mauritius with a customer base of 1.3 million subscribers. We provide a wide range of telecommunication and digital services that seek to meet the evolving needs of our residential and business customers. The Company was initially incorporated in 1988 as Mauritius Telecommunication Services and in 1992, after merging with Overseas Telecommunications Services (previously Cable & Wireless), it was renamed Mauritius Telecom. In 2000, Mauritius Telecom entered into a strategic partnership with France Telecom (now Orange S.A.) which acquired 40% of its shares in the context of the impending liberalisation of the country’s LEADING FIXED, telecommunications sector. MOBILE, TV & Mauritius Telecom has been at the forefront BROADBAND NETWORK of the socio-economic transformation of IN MAURITIUS Mauritius by creating and nurturing an environment conducive to the growth of the ICT industry, which has become a major pillar of the country’s economy. FIXED HOUSEHOLDS LINE & BUSINESSES CUSTOMERS CONNECTED TO HIGH SPEED BROADBAND FIBRE- READY HOMES 8 MAURITIUS TELECOM | ANNUAL REPORT 2018 6.55 19 40 19 40 HOLDING STRUCTURE HOLDING 6.55 STRUCTURE (%) (%) 33.49 0.96 SBM Holdings Ltd National Pension Fund 0.96 Government of Mauritius 33.49 Rimcom Ltd* Current and retired employees SBM Holdings Ltd of MT Group National Pension Fund * Rimcom is an inve99stment % v ehicle wholly owned by Orange SA (formerly France Telecom) Government of Mauritius DEPLOYMENT OF 4G TECHNOLOGY Rimcom Ltd* ISLAND-WIDE 6.55 Current and retired 19 40 employees of MT Group NO. OF 4G SITES: 494 19 40 * Rimcom is an investment vehicle wholly ownedIPTV by NO.OF 3G SITES: 514 Orange SA (formerly France TeleCUSTOMERScom) HOLDING STRUCTURE HOLDING 6.55 STRUCTURE 9 SUBSIDIARIES (%) } Cellplus Mobile(%) Communications Ltd HOLDING STRUCTURE (%) } Telecom Plus Ltd 33.49 0.96 } Teleforce Ltd 40 } Call Services Ltd SBM Holdings Ltd } MT Properties Ltd National Pension Fund 33.49 } Mauritius Telecom Foundation0.96 Government of Mauritius 33.49 Rimcom Ltd* } MT International Ventures PCC Current and retired employees } MT Services Ltd 19 SBM Holdings Ltd of MT Group } CSL Madagascar* National Pension Fund * Rimcom is an investment vehicle wholly owned by Orange SA (formerly France Telecom) *G CSLovernment Madagascar of was Mauritius wound up and removed from the 6.55 Register of Commerce of Antananarivo on 29 October 2018 MOBILE Rimcom Ltd* CUSTOMERS Current and retired 0.96 employees of MT GCOMMERCIALroup POINTS * Rimcom is an investment vehicle wholly owned by Orange SA (formerly France TeleOFcom) PRESENCE IN 21 STRATEGIC LOCATIONS OUR SHAREHOLDERS HOLDING STRUCTURE (%) Rimcom Ltd* Government of Mauritius 40 SBM Holdings Ltd 33.49 National Pensions Fund Employees of Mauritius Telecom 19 - Rimcom is an investment vehicle wholly owned by Orange SA 6.55 (formerly France Telecom) -0.96% of Mauritius Telecom shares were sold to eligible employees and pensioners in 2007 at a discounted rate under an employee share- 0.96 participation scheme MAURITIUS TELECOM | ANNUAL REPORT 2018 9 Rimcom Ltd* Government of Mauritius SBM Holdings Ltd National Pensions Fund Employees of Mauritius Telecom CORPORATE PROFILE (CONT’D) OUR NETWORK Mauritius Telecom continually invests in its } Certified by Uptime Institute network infrastructure to enhance coverage, increase reliability and resiliency, and improve } 3-Megawatt facility with 2,000 m2 whitespace broadband speeds. } Housing of 350+ server racks in six state-of-the-art data centre halls 100% ISLAND-WIDE FIBRE COVERAGE } Gigabit connectivity to MT backbone } Minimum home broadband speed of 10 Mbps } Services including IaaS and Remote Hands } Availability of ultra-fast home broadband (100 Mbps) CONTENT PROVIDERS SUCH AS WIDESPREAD MOBILE COVERAGE GOOGLE, FACEBOOK, NETFLIX, AKAMAI AND CLOUDFLARE HOST THEIR } Constant modernisation and upgrade of our mobile core network to provide island-wide CACHING SERVERS ON MT’S CONTENT 4G LTE coverage. DELIVERY NETWORKS INTERNATIONAL CONNECTIVITY Mauritius Telecom’s international network operates mainly by optical submarine cable. For international connectivity, Mauritius Telecom TIER IV BY DESIGN DATA CENTRE has three independent routes which serve for redundancy in case of cable breakdown: } West route – SAFE/SAT3 and WACS through South Africa to Europe } North route – LION/LION2- EASSy - EIG to Europe } East route – SAFE to India and Malaysia 10 MAURITIUS TELECOM | ANNUAL REPORT 2018 CABLE SYSTEMS & INTERNATIONAL CAPACITY Since early 2019, Mauritius Telecom has completed the Mauritius and Rodrigues Submarine Cable Project (MARS), thus connecting Rodrigues to mainland Mauritius and consequently to the rest of the world. Mauritius Telecom has also signed an agreement to be the anchor tenant of the IOX Submarine Cable System – the third Mauritian submarine cable, which will connect Mauritius, Reunion Island and Rodrigues to South Africa and India. Due to the growing demand for international bandwidth, we constantly carry out major upgrades on our international undersea fibre- optic cables. We have also invested in other submarine cable projects, such as the Europe- India Gateway and the West Africa Cable System, to enhance the resilience of international connectivity. MAURITIUS TELECOM | ANNUAL REPORT 2018 11 CORPORATE PROFILE (CONT’D) OUR BRAND Mauritius Telecom provides fixed-line, mobile, Fibre Connectivity: 75% of households that internet, TV and mobile money services. Following are fibre ready are now connected to fibre and an important brand evolution in 2017, all enjoy speeds of 10 Mbps and above. Mauritius Telecom’s products & services were regrouped under a single commercial brand, Migrations from copper to 10 Mbps fibre my.t. broadband was carried out free-of-charge and prices remained unchanged.
Load more

Recommended publications
  • Orange Annual Report 2015
    a letter from the Chairman As an immediate translation of our strategy’s key pillars, roughly JD a letter from the CEO providing a new, more personalized shop experience. Moreover, 200 million has already been invested in providing the best network and in alignment with Orange Group support, we also refreshed and in the Kingdom, which has led to the full-scale launch of our 4G relaunched the Orange brand, focusing on our customers through network, covering 82% of the local population. We also renewed commitments to availability, connectivity, adaptation and simplicity. our 2G and 3G networks, offering multiple connectivity options In the same way that we spent 2015 enriching the experience and innovative services for both individual and corporate clients, of our individual customers, we also continued to accompany while providing exceptional speed and quality. Additionally, we the transformation and growth of our enterprise customers. By inaugurated the first phase of the Regional Cable Network (RCN) forging and maintaining long-term strategic partnerships with key project. This is one of the region’s most vital telecommunications organizations across the nation, becoming a trusted partner to projects; we collaborated with a group of regional operators to additional valuable portfolios of public and private entities, such as Jordan’s recent hotels: Rotana and Ramada Dead sea; the Qatar successfully implement this massive undertaking. and United Arab Emirates’ embassies and chemical industry Our commitments were not limited to our customers, but also leaders JAFCCO (Jordan Abyad Fertilizers & Chemical Co.). targeted our internal work environment and our employees, to We look forward to providing these partners with the telecom whom we owe our success.
    [Show full text]
  • Pdf 8 Methodology Development, Ranking Digital Rights
    SMEX is a Beirut-based media development and digital rights organization working to advance self-regulating information societies. Our mission is to defend digital rights, promote open culture and local content, and encourage critical engagement with digital technologies, media, and networks through research, knowledge-sharing, and advocacy. Design, illustration concept, and layout are by Salam Shokor, with assistance from David Badawi. Illustrations are by Ahmad Mazloum and Salam Shokor. www.smex.org A 2018 Publication of SMEX Kmeir Building, 4th Floor, Badaro, Beirut, Lebanon © Social Media Exchange Association, 2018 This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License. Acknowledgments Afef Abrougui conceptualized this research report and designed and oversaw execution of the methodology for data collection and review. Research was conducted between April and July 2017. Talar Demirdjian and Nour Chaoui conducted data collection. Jessica Dheere edited the report, with proofreading assistance from Grant Baker. All errors and omissions are strictly the responsibility of SMEX. This study would not have been possible without the guidance and feedback of Rebecca Mackinnon, Nathalie Maréchal, and the whole team at Ranking Digital Rights (www.rankingdigitalrights.org). RDR works with an international community of researchers to set global standards for how internet, mobile, and telecommunications companies should respect freedom of expression and privacy. The 2017 Corporate Accountability Index ranked 22 of the world’s most powerful such companies on their disclosed commitments and policies that affect users' freedom of expression and privacy. The methodology developed for this research study was based on the RDR/ CAI methodology. We are also grateful to EFF’s Katitza Rodriguez and Access Now’s Peter Micek, both of whom shared valuable insights and expertise into how our research might be transformed and contextualized for local campaigns.
    [Show full text]
  • Orange Corporate Social Responsibility 2014 Review
    ORANGE CORPORATE SOCIAL RESPONSIBILITY 2014 REVIEW Within its approach on corporate social responsibility, Orange has set precise objectives for several years. Here is the review of the 20014 achievements 1 Corporate Social Responsibility / 2014 review / Orange Contents APPROACH ................................................................................................................ 3 ETHICS................................................................................................................................. 3 COMBATING CORRUPTION ...................................................................................................... 3 STAKEHOLDER DIALOGUE ....................................................................................................... 3 Dialogue in countries ......................................................................................................................... 3 Group level dialogue .......................................................................................................................... 4 Dialogue applied to specific issues or services .................................................................................. 4 Digital Society Forum ......................................................................................................................... 5 A TRUSTED SUPPORT FOR ALL THROUGHOUT THE DIGITAL WORLD .................... 6 OUR CUSTOMERS .................................................................................................................
    [Show full text]
  • Orange Annual Report 2011
    contents 2011 financial highlights 9 best of 2011 17 disclosure schedule report 27 consolidated financial statements 41 His Majesty King Abdullah II “In economic policy, our focus is on jobs-rich growth, innovation, and new enterprise. National investments in infrastructure and education are continuing - and we are seeing results in the success of sectors like ICT”. 3 a letter from the Chairman sectors. We have also worked toward were crowned by the two regional network boosting internet penetration throughout the projects, the Regional Cable Network (RCN) Kingdom, particularly within governorates — a multi-terabit cable system extending beyond the Capital — an endeavor in which from the UAE through Saudi Arabia, Jordan we are trendsetters. We also introduced a and Syria, all the way into Europe — and wide variety of special offers at competitive the JADI Link cable system — a fiber optic prices, making our services more accessible link that will pass through Jeddah, Amman, to various segments of the community. Damascus, and Istanbul, serving as a robust, more reliable alternative route to existing As for customer care and services, what Mediterranean and Red Sea cable systems set 2011 apart was the launch of “Emtiyaz”, for data traffic between Europe, the Middle a program that aims to bolster customer East and Asia. satisfaction across various touch points throughout our operations. This landmark This is in addition to the continued program stems from our unwavering investments by France Telecom in the commitment to our subscribers and to Technocentre Amman — the Group’s first the remarkable customer services that we Technocentre outside Europe, which is based provide — which include an explicit guarantee at our headquarters in Amman and serves as innovation continues: of addressing any technical problem logged an unmatched innovation department that more investments, more achievements on our fixed or ADSL lines within 72 hours develops unique technology solutions bearing — whether through this program or through the Orange brand.
    [Show full text]
  • Un-Desa ⋅ Undp/Rbas ⋅ the World Bank ⋅ Un-Eca
    UN-DESA ⋅ UNDP/RBAS ⋅ THE WORLD BANK ⋅ UN-ECA Realizing the Millennium Development Goals through Socially Inclusive Macroeconomic Policies in the Arab Region Second Training Workshop Laboratoire d'Economie et de Gestion Industrielle (LEGI) de l'Ecole Polytechnique de Tunisie (l'EPT) Tunis, 21-24, January, 2008 List of Participants Organization and Country Name (traveling Contact information affiliation from/to) Rob Vos * Director USA 2 United Nations Plaza Development Policy Room DC2-2171 and Analysis Division New York, NY 10017 UN-DESA [email protected] Cornelia Economic Affairs USA 2 United Nations Plaza Kaldewei * Officer Room DC2-2132 Development Policy New York, NY 10017 and Analysis Division [email protected] UN-DESA Hans Lofgren * Senior Economist USA MC2-200 Development Economics 1818 H St., N.W. -- Prospects Group Washington, D.C. 20433 The World Bank Tel: 202-458-5663 (office), 703-981-9856 (mobile) [email protected] Nevine Guirgis Regional Programme USA One United Nations Plaza, Advisor DC1-22 nd Floor Regional Bureau for New York, NY, 10017 Arab States (RBAS) Tel. (212) 906-5470 United Nations [email protected] Development Programme Mohamed Economics Affairs Ethiopia P.O. Box 3001 Abdelbasset Officer Addis Ababa, Ethiopia Chemingui * Economic Commission Tel: 251 115 44 5210 for Africa [email protected] United Nations Mohamed Hedi Economics Affairs Ethiopia P.O. Box 3001 Bchir * Officer Addis Ababa, Ethiopia Economic Commission Tel: 251 115 44 5210 for Africa [email protected] United Nations Khalid Abu- Macroeconomics and Lebanon United Nations House Ismail * Poverty Reduction Riad El-Solh Square Policy Advisor P.O.Box: 11-3216 Sub-Regional Facility Beirut – Lebanon for Arab States Tel & Fax :+ 961 1 869 666 Organization and Country Name (traveling Contact information affiliation from/to) (SURF-AS) Ext.
    [Show full text]
  • Download the Participant List
    EUROPEAN COMMISSION Information Society Directorate-General Interfaces, knowledge and content technologies. Applications. Information market Information market Safer Internet Forum Towards a European Code of Conduct for Internet Service Providers Exploratory meeting Thursday 24 June 2004, Euroforum Building, Luxembourg List of participants country_name organisation first_name family_name e_mail Austria ISPA Austria Michael Eisenriegler [email protected] Austria nic.at Internet Verwaltungs- und Betriebsgesellschaft m.b.H. Richard Wein [email protected] Belgium EuroISPA Richard Nash [email protected] Belgium EuroISPA Michael Rotert [email protected] Belgium ISPA Belgium Wim Roggeman [email protected] Belgium Microsoft EMEA Patricia Moll [email protected] Belgium P/A eBay Belgium SPRL Claudia Breure [email protected] Belgium Time Warner Simon Hampton [email protected] Belgium Wanadoo International David Melville [email protected] Association of Estonian Information Technology and Estonia Telecommunications Companies Tarmo Osman [email protected] Association of Estonian Information Technology and Estonia Telecommunications Companies Tönu Teever [email protected] Finland FiCom Nora Elers [email protected] AFA - Association des Fournisseurs d'Accès et de Services France Internet Stephane Marcovitch [email protected] Jean- France Microsoft France Christophe Le Toquin [email protected] France Wanadoo Olivier Fauqueux [email protected] 1 Freiwillige Selbstkontrolle Multimedia-Diensteanbieter
    [Show full text]
  • Highlights Month by Month
    Highlights Month by month January • ADSL pack launch. September • Distribution agreement with Mythic • Wanadoo Lebanon franchise. Entertainment for Dark Age of Camelot game. February • voila.fr search engine of the year • New Wanadoo Mobile section (Ipsos/Mediangles survey). for wanadoo.fr. • 100-hour all-inclusive • Over 9,000 restaurants mapped on Intégrales offer. pagesjaunes.fr. • Street-by-street photos for Toulouse • European awards for kompass.fr and Nice in pagesjaunes.fr and pagesjaunes.fr directories. (online directory service). October • Wanadoo ISP for Bankinter March • Integration of Freeserve. customers in Spain. • Mobile numbers in directories. • PDA online shopping with Alapage. • hahooa.com Arabic web directory. • Five-hour all-inclusive Intégrales offer. April • Integration of Indice Multimedia. • Nine new interactive services on • Three new advertising formats: broadband Wanadoo portal channel. spots, sound banners and totems. • Street-by-street photos for Nantes November • Million-order threshold for and Lille in pagesjaunes.fr. alapage.com. May • Travel channel - Voyages - with December • Wanadoo Algeria franchise. wanadoo.fr and voila.fr. June • Second-hand cultural and leisure 2002 so far... goods site: aDEMIprix.com. • Strategic partnership deal with January • Multi-player game Dark Age Banque Directe. of Camelot. • Spanish directory service: QDQ.com. • Street-by-street photos for Madrid • French distribution agreement for on QDQ.com directory. Monte Cristo games. • Web agency and website hosting business transferred to France July • Securitoo, new active security Telecom. service. • Wanadoo Senegal franchise. • Acquisition of e-annonces small March • À la carte suite of paying services, ads site. with w-HA micropayment solution. August • Absolute audience record for Wanadoo Tour 2001.
    [Show full text]
  • GOLDBERG, GODLES, WIENER & WRIGHT April 22, 2008
    LAW OFFICES GOLDBERG, GODLES, WIENER & WRIGHT 1229 NINETEENTH STREET, N.W. WASHINGTON, D.C. 20036 HENRY GOLDBERG (202) 429-4900 JOSEPH A. GODLES TELECOPIER: JONATHAN L. WIENER (202) 429-4912 LAURA A. STEFANI [email protected] DEVENDRA (“DAVE”) KUMAR HENRIETTA WRIGHT THOMAS G. GHERARDI, P.C. COUNSEL THOMAS S. TYCZ* SENIOR POLICY ADVISOR *NOT AN ATTORNEY April 22, 2008 ELECTRONIC FILING Marlene H. Dortch, Secretary Federal Communications Commission 445 12th Street, SW Washington, DC 20554 Re: Broadband Industry Practices, WC Docket No. 07-52 Dear Ms. Dortch: On April 21, on behalf of Vuze, Inc. (“Vuze”), the undersigned e-mailed the attached material to Aaron Goldberger and Ian Dillner, both legal advisors to Chairman Kevin J. Martin. The material reflects the results of a recent study conducted by Vuze, in which Vuze created and made available to its users a software plug-in that measures the rate at which network communications are being interrupted by reset messages. The Vuze plug-in measures all network interruptions, and cannot differentiate between reset activity occurring in the ordinary course and reset activity that is artificially interposed by a network operator. While Vuze, therefore, has drawn no firm conclusions from its network monitoring study, it believes the results are significant enough to raise them with network operators and commence a dialog regarding their network management practices. Accordingly, Vuze has sent the attached letters to four of the network operators whose rate of reset activity appeared to be higher than that of many others. While Vuze continues to believe that Commission involvement in this Marlene H.
    [Show full text]
  • The Relationship Between Leadership Styles and Types of Organizational Culture in Orange and Umniah Telecommunication Companies in Jordan: a Comparative Research
    THE RELATIONSHIP BETWEEN LEADERSHIP STYLES AND TYPES OF ORGANIZATIONAL CULTURE IN ORANGE AND UMNIAH TELECOMMUNICATION COMPANIES IN JORDAN: A COMPARATIVE RESEARCH By Hamza Mohammad Saleh AL-Elaumi A Thesis Submitted in Partial Fulfillment of the Requirements for the Degree of Master of Business Administration At University of Petra Amman-Jordan March 2014 THE RELATIONSHIP BETWEEN LEADERSHIP STYLES AND TYPES OF ORGANIZATIONAL CULTURE IN ORANGE AND UMNIAH TELECOMMUNICATION COMPANIES IN JORDAN: A COMPARATIVE RESEARCH by Hamza Mohammad Saleh AL-Elaumi A Thesis Submitted in Partial Fulfillment of the Requirements for the Degree of Master of Business Administration at University of Petra, Amman-Jordan March 2014 Major Supervisor Signature Prof. Hala Abdulqader --------------------- Examination Committee Name Signature 1. Prof. Najem Al-Azawi ---------------------- 2. Dr. Musa Khair Eddin ---------------------- 3. Dr. Abdel-Aziz Al-Nedawi ---------------------- II ABSTRACT The Relationship between Leadership Styles and Types of Organizational Culture in Orange and Umniah Telecommunication Companies In Jordan: A Comparative Research by Hamza Mohammad Saleh AL-Elaumi University of Petra, 2014 Under the Supervision of Prof. Hala Abdulqader This research aims to examine the relationship between leadership styles and organizational culture in the Orange and Umniah telecommunication companies in Jordan. It also aims to investigate and compare between the leadership styles and types of culture in these companies. To achieve these objectives a random stratified sample of (265) employees working at Orange and Umniah companies in Amman/Jordan, was chosen. Leadership styles were measured by means of Burke (1983) instrument which measures the transformational and transactional styles of leadership. Organizational culture was measured by means of Harrison and Stokes (1992) “Diagnosing Organizational Culture” instrument which measures four types of organizational culture: power, role, achievement, and support.
    [Show full text]
  • Orange Polska Integrated Report 01 Introduction 4
    Orange Polska Integrated Report 01 Introduction 4 02 About our company 8 03 Our stakeholders 12 04 Our business model and value creation 16 05 Our strategy 45 06 Outputs & outcomes 56 07 Risk management framework 82 Content 08 Corporate governance 88 09 Financial statements 136 10 Adjustments and revisions 200 11 GRI table 204 Orange Polska Integrated Report - 2 3 - Orange Polska Integrated Report 01 Introduction Orange Polska Integrated Report - 4 5 - Orange Polska Integrated Report 1 Introduction INTRODUCTION Our new approach to reporting administrations, business and social part- Orange Polska is pleased to present its first in- ners. We refer to our impact on the economy, tegrated annual report. This report introduces local communities or the environment. For the a new way of communicating with our share- purposes of this report we have included full holders and other stakeholders that combines consolidated financial statements and most the financial and non-financial aspects of our material social and environmental informa- business. It presents our business model, our tion. value creation story, the economic and social context of our operations, how we implement The content and the layout of this report our strategy, how we are governed and how are based on the International Integrated we influence the environment. Reporting Council (IIRC) and Global Reporting Initiative (GRI.G4) guidelines, ISO 26 000 and We hope that by reporting in this way we can Global Compact Principle. The report also re- demonstrate to our investors as well as other flects the directions in the EU legislation on stakeholders the wider context of our busi- disclosures of non-financial and diversity in- ness activities, and explain our responsible formation.
    [Show full text]
  • Consolidated Financial Statements 2020 2
    Consolidated financial statements Year ended December 31, 2020 This document is a free translation into English of the yearly financial report prepared in French and is provided solely for the convenience of English speaking readers. Significant events 2020 Tax dispute Covid-19 IFRS 16 concerning Health crisis Lease term fiscal years 2005-2006 The effect of the health crisis on the In December 2019, IFRS IC issued On November 13, 2020, the Conseil Group’s business and performance, its final decision on the determination d'État issued a favorable decision on the judgments and assumptions of the enforceable period of leases. a tax dispute in respect of the years made, as well as the main effects of 2005-2006. the crisis on the Group’s consolidated financial statements are The effects of this decision on the presented in Note 3 “Impact of the Group are presented in Note 2.3 As at December 31, 2020, the health crisis linked to the Covid-19 “New standards and interpretations current tax expense includes tax pandemic”. applied from January 1, 2020”. income of 2,246 million euros. Note 3 Note 2.3.1 Note 11.2 Consolidated financial statements 2020 2 Table of contents 7.4 Executive compensation ......................................................... 64 Financial statements Note 8 Impairment losses and goodwill ................................... 64 8.1 Impairment losses................................................................... 64 Consolidated income statement................................................... 4 8.2 Goodwill ................................................................................. 65 Consolidated statement of comprehensive income ...................... 5 8.3 Key assumptions used to determine recoverable amounts ...... 65 Consolidated statement of financial position ................................ 6 8.4 Sensitivity of recoverable amounts .......................................... 67 Note 9 Fixed assets ...............................................................
    [Show full text]
  • Annual and Corporate Responsibility Report France Telecom 2009
    annual and corporate responsibility report France Telecom 2009 2 message from Didier Lombard 4 interview with Stéphane Richard 8 key fi gures 12 corporate governance 20 responsible commitment 22 nurturing positive interaction 24 people at the heart of the enterprise 28 building confi dence in the digital world 30 sharing opportunities 33 encouraging eco-citizenship 36 Orange Foundation 38 growth strategy 40 the market 42 innovation 44 focus on very-high-speed broadband 46 networks 49 service quality 52 content 54 focus on social networks 55 audience 56 e-health 58 a balanced geographic presence 60 map of international operations 62 France 66 United Kingdom 68 Spain 70 Poland 72 other European countries 74 focus on market consolidation 75 Africa, Middle East and Asia 78 businesses 82 consolidated fi nancial statements contents 90 glossary There are times when our certainties are shaken, when our sense of corporate community is called into question, when economic difficulties are exacerbated by a feeling of helplessness among the people of the company, and 2009 was clearly one such period. Yet the brutal awakening has proved salutary and at every level our Group has recognized the need for vigorous action as we put people back at the heart of what we do and restore the confidence of our employees. This is how we will move forward together to even better satisfy the needs of our customers around the world. The diversity of talent throughout France Telecom Orange is our greatest strength. Through examples from eight of our host countries, we invite you to take a closer look at our vision of services that benefit everyone.
    [Show full text]