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DFS Manual Volume II

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DFS Manual Volume II Division of Family Support OPERATION MANUAL Volume II OMTL-542 Supplemental Nutrition Assistance Program Table of Contents R. 4/1/19 INTRODUCTION 2000-2009 SNAP Definitions 2000-2001 Definitions 2000 SNAP 2002-2005 Use of SNAP Benefits 2002 Special Uses 2004 Volunteers 2006-2009 Volunteers 2006 HOUSEHOLD COMPOSITION AND CLASSIFICATION 2010-3499 Determining Household Composition 2010-2199 Relatives as a Separate Household 2010 Special Provision for the Elderly and Disabled 2020 Emancipated Child 2030 Irregular Household Members 2040 Nonhousehold Members 2060 Nonhousehold Members as a Separate Household 2070 Ineligible Members 2080 Residents of Institutions 2090 Excluded Members 2100 Boarders 2200-2299 Boarders - General 2200 Students 2300-2349 Students 2300 Period of Student Enrollment 2310 1 Division of Family Support OPERATION MANUAL Volume II OMTL-542 Supplemental Nutrition Assistance Program Table of Contents R. 4/1/19 Ineligible Students 2320 Exceptions to Student Status 2330 Criminals 2350-2369 Criminals 2350 Other Program Noncompliance 2370-2399 Noncompliance with Other Programs 2370 [Child Support Disqualification Overview 2380 Child Support Disqualification Exemptions 2385] Strikers 2400-2459 Strikers - Introduction 2400 Guidelines for Applying Striker Provisions 2420 Shelters for the Homeless 2460-2499 Temporary Shelters for the Homeless 2460 Shelters for Victims of Abuse 2500-2599 Shelters for Victims of Abuse 2500 Duplicate Participation of Shelter Residents 2510 Drug/Alcoholic Treatment Centers 2600-2699 Basis for Treatment Center Participation 2600 Eligibility of Center Residents 2610 Exemption from Work Registration 2640 Certification Procedures 2650 Center Responsibilities 2660 2 Division of Family Support OPERATION MANUAL Volume II OMTL-542 Supplemental Nutrition Assistance Program Table of Contents R. 4/1/19 Group Living Arrangement 2700-2789 Group Living – Introduction 2700 Method of Application 2710 Supports for Community Living and Group Living Arrangements 2715 Certification Procedures 2720 Group Living Facility Responsibilities 2730 Food Preparation 2780 Regional Responsibilities 2790-2799 Regional Responsibilities for DAA’s and GLA’s 2790 Migrants and Seasonal Farmworkers 2800-2899 Migrant and Seasonal Farmworker- General 2800 Destitute Households 2820 Citizenship and Alien Status 2900-3099 Immigrant Status 2900 Citizenship/Alien Status Declaration Requirement 2903 Verification of Citizenship 2905 Verification of Alien Status 2910 Verification - SAVE 2915 Ineligible Alien/Member - Resources and Income 2920 Ineligible Alien - Deductions 2930 Determining Ineligible Alien Status 2940 Sponsored Aliens - General 3000 Household Responsibilities 3010 K-TAP Sponsored Alien Information 3050 3 Division of Family Support OPERATION MANUAL Volume II OMTL-542 Supplemental Nutrition Assistance Program Table of Contents R. 4/1/19 Deeming Sponsor's Income 3060 Verification of Sponsored Alien Information 3070 SSI Households - SSA Applications 3100-3159 SNAP Applications by the SSA Office 3100 Expedited Services/SSA SNAP Applications 3110 Eligibility Determination for SNAP Applications from SSA 3120 Categorical Eligibility 3160-3199 Categorical Eligibility 3160 Verification at Application 3175 Simplified Assistance for the Elderly 3200-3399 Simplified Assistance for the Elderly – Overview 3200 SAFE Eligibility 3210 SAFE Allotments 3220 SAFE Application Procedures 3230 Verification Requirements 3250 Change Report Requirements for SAFE 3260 Monthly SDX Match for SAFE 3275 SAFE Recertification Processing 3280 Denial and Discontinuance Reasons 3285 TECHNICAL ELIGIBILITY 3500-3899 Residency 3500-3599 Residency 3500 Enumeration 3600-3699 4 Division of Family Support OPERATION MANUAL Volume II OMTL-542 Supplemental Nutrition Assistance Program Table of Contents R. 4/1/19 Enumeration Requirements for the SNAP 3600 Failure to Comply With Enumeration Requirement 3610 SSN Applications 3620 Good Cause Criteria 3630 Use of the SSN 3640 Representatives 3800-3899 Representative Requirements 3800 Allowed Representatives 3810 Non-Allowed Representatives 3820 Emergency Representatives 3830 Representatives for Treatment Center Participants 3840 Representative Liability for Overissuances 3850 Disqualification of Representative 3860 TECHNICAL FINANCIAL ELIGIBILITY 5000-5999 Resources 5000-5199 Resource Maximums 5000 Resources - Self-Employed 5010 Transfer of Resources - Allowable 5020 Transfer of Resources - Disqualification 5030 Resources - Excluded 5040 Countable Resources 5050 Resources Which May or May Not be Counted 5060 Income 5200-5299 5 Division of Family Support OPERATION MANUAL Volume II OMTL-542 Supplemental Nutrition Assistance Program Table of Contents R. 4/1/19 Income Eligibility Scale 5200 Excluded Income 5210 Countable Income 5220 Farm/Self-Employment Income 5300-5399 Types of Self-Employment Income 5300 Special Considerations 5310 Boarders 5315 Business Expenses 5320 Budgeting-Nonfarm Income 5330 Budgeting-Farm Income 5340 Farm Income Net Loss 5350 Deductions 5400-5599 Deductions - General 5400 Members Eligible for Medical Deduction 5410 Medical Deductions - General 5420 Allowable Medical Deductions 5430 Disallowable Medical Deductions 5440 Dependent Care Deduction 5450 Allowable Shelter Deductions 5470 Disallowable Shelter Costs 5480 Treatment of Homeless Households with Shelter Costs 5485 Heating and Cooling Costs/Standard Utility Allowance 5490 Non-heating/Non-cooling Costs/Basic Utility Allowance 5498 6 Division of Family Support OPERATION MANUAL Volume II OMTL-542 Supplemental Nutrition Assistance Program Table of Contents R. 4/1/19 Treatment of Utility Expenses 5500 Child Support Deduction 5510 Special Considerations for Specific Households 5520 Determining Eligibility 5600-5799 Determining Eligibility and Allotment 5600 Month of Application or Recertification 5610 Eligibility Months 5620 Budgeting Income 5650 Converting Income 5660 Budgeting Deductions 5670 Determining Household Size and Composition 5680 Calculating Allotment 5800-5899 Calculation of Allotment 5800 Special Procedures for Calculation 5810 Rounding 5820 CERTIFICATION PROCESS 6000-7499 Overview of Certification Process 6000-6099 Initial Contact - Responsibilities 6000 Household Classification 6010 Caseworker Responsibilities 6020 Filing Application/Recertification 6100-6199 Filing an Application 6100 Taking the Application 6102 Who Signs the Application 6103 7 Division of Family Support OPERATION MANUAL Volume II OMTL-542 Supplemental Nutrition Assistance Program Table of Contents R. 4/1/19 Withdrawal of Application 6120 Interview Time Standards 6210-6220 Recertification Interviews 6210 Interviews for Working Recipients 6220 Interviewing 6300-6399 Requirement for Interview 6300 Types of Interviews 6310 Scope of the Interview 6320 Criteria for Out-of-Office Interview 6330 Conducting Out-of-Office Interview 6340 Application Time Standards 6400-6499 Overview of Application Time Standards 6400 Verification Time Standards at Application and Recertification 6410 Issuance Time Standards at Application 6420 Expedited Services Criteria 6430 Special Issuance Timeframes for Expedited Services 6450 Assigning Certification Periods for Expedited Services 6460 Delays in Processing 6470 Reinstatement 6475 SNAP Interim Review Overview 6480 SNAP Interim Review Processing 6485 SNAP Interim Review Verification Requirements 6490 Recertification Time Standards 6500-6599 8 Division of Family Support OPERATION MANUAL Volume II OMTL-542 Supplemental Nutrition Assistance Program Table of Contents R. 4/1/19 Overview of Recertification Time Standards 6500 Verification Time Standards at Recertification 6520 Change Reported Prior to Processing Recertification 6525 Issuance Time Standards at Recertification 6530 Failure to Complete Recertification 6540 Assigning Certification Periods 6600-6699 Assigning Certification Periods 6600 Reporting Changes 6700-6899 Simplified Reporting Households 6705 Simplified Reporting – Acting on Changes 6707 Reporting Requirements & Entering Changes for Pending Applications 6710 Household Change Reporting Form 6720 Failure to Report Changes 6730 Head-of-Household Change 6732 Worker Requirements for Acting on Changes in Medical Expenses 6735 Worker Requirements for Acting on Changes in Fleeing Felon Status 6737 Worker Requirements for Acting on All Other Changes 6740 System Action on SNAP Changes with Missing Verification 6745 Acting on Changes Which Increase Benefits 6750 Acting on Changes Which Decrease Benefits 6760 Acting on Change of Address 6765 9 Division of Family Support OPERATION MANUAL Volume II OMTL-542 Supplemental Nutrition Assistance Program Table of Contents R. 4/1/19 Providing Supplementals 6770 Overview of PA Changes Affecting SNAP Cases 6780 SNAP Restorations 6790 Verification 7000-7199 Required Verification at Application 7000 Expedited Verification 7010 Verification of Questionable Information 7020 Required Verification at Recertification 7030 Verification of Changes 7040 Sources of Verification 7050 Household Cooperation 7060 Household Failure to Cooperate 7070 Method of Providing Verification 7090 Worker Responsibility for Verification 7100 Timely Notice of Decrease, Discontinuance _____ 7110 Exceptions to Timely Notice Period – SNAP 7115 Case Record 7200-7499 Disclosure of Information – SNAP 7200 Case Record Content 7450 SNAP Case Documentation 7475 Management Evaluation (ME) 7500-7699 Management Evaluation/Program Access Reviews – Purpose ____7500 Corrective Action Plan (CAP) 7600 ELECTRONIC BENEFIT TRANSFER 8000-8299 10 Division
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