From Social Networking to Social Commerce: Growth Paths of Facebook and Wechat
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Comércio Eletrônico
Comércio Eletrônico Aula 1 - Overview of Electronic Commerce Learning Objectives 1. Define electronic commerce (EC) and describe its various categories. 2. Describe and discuss the content and framework of EC. 3. Describe the major types of EC transactions. 4. Describe the drivers of EC. 5. Discuss the benefits of EC to individuals, organizations, and society. 6. Discuss social computing. 7. Describe social commerce and social software. 8. Understand the elements of the digital world. 9. Describe some EC business models. 10. List and describe the major limitations of EC. Case: Starbucks Electronic Commerce (EC) EC refers to using the Internet and other networks (e.g., intranets) to purchase, sell, transport, or trade data, goods, or services. e-Business • Narrow definition of EC: buying and selling transactions between business partners. • e-Business refers to a broader definition of EC: – buying and selling of goods and services – Servicing customers – collaborating with business partners, – delivering e-learning, – conducting electronic transactions within organizations. – Among others e-Business Note: some view e-business only as comprising those activities that do not involve buying or selling over the Internet, i.e., a complement of the narrowly defined EC. Major EC Concepts: Non-EC vs. Pure EC vs. Partial EC • EC three major activities: – ordering and payments, – order fulfilment, and – delivery to customers. • pure EC: all activities are digital, • non-EC: none are digital, • otherwise, we have partial EC. Major EC Concepts: Pure -
M&A @ Facebook: Strategy, Themes and Drivers
A Work Project, presented as part of the requirements for the Award of a Master Degree in Finance from NOVA – School of Business and Economics M&A @ FACEBOOK: STRATEGY, THEMES AND DRIVERS TOMÁS BRANCO GONÇALVES STUDENT NUMBER 3200 A Project carried out on the Masters in Finance Program, under the supervision of: Professor Pedro Carvalho January 2018 Abstract Most deals are motivated by the recognition of a strategic threat or opportunity in the firm’s competitive arena. These deals seek to improve the firm’s competitive position or even obtain resources and new capabilities that are vital to future prosperity, and improve the firm’s agility. The purpose of this work project is to make an analysis on Facebook’s acquisitions’ strategy going through the key acquisitions in the company’s history. More than understanding the economics of its most relevant acquisitions, the main research is aimed at understanding the strategic view and key drivers behind them, and trying to set a pattern through hypotheses testing, always bearing in mind the following question: Why does Facebook acquire emerging companies instead of replicating their key success factors? Keywords Facebook; Acquisitions; Strategy; M&A Drivers “The biggest risk is not taking any risk... In a world that is changing really quickly, the only strategy that is guaranteed to fail is not taking risks.” Mark Zuckerberg, founder and CEO of Facebook 2 Literature Review M&A activity has had peaks throughout the course of history and different key industry-related drivers triggered that same activity (Sudarsanam, 2003). Historically, the appearance of the first mergers and acquisitions coincides with the existence of the first companies and, since then, in the US market, there have been five major waves of M&A activity (as summarized by T.J.A. -
Social Commerce
SOCIAL COMMERCE AND YOUR E-COMMERCE STRATEGY T HE DIGITAL GRAND BAZAAR Imagine yourself standing in the middle of Istanbul’s Grand Bazaar—the world’s oldest and largest covered market. There are 61 covered streets. Over 3,000 shops. The bazaar attracts nearly half a million shoppers on a daily basis. Imagine the smell of spices and leather goods. Imagine the vibrant colors of the fabrics and glittering jewelry, picture the ornateness of handmade ceramics. All around you, people are looking at the wares, haggling with the vendors, talking about this shop or that one. The noise is steady and unrelenting and the sheer amount of humanity is exhilarating/overwhelming. The Grand Bazaar today is not much different than it was in the 16th century. Shops still sell similar items. Goods are still bargained for—no one pays what a seller is asking (you’re expected to haggle and deal with the vendor face-to-face). It’s been described as one of the best ways to “recapture the romantic atmosphere of old Istanbul.”1 And it represents the archetypical driver of commerce: social interaction; word of mouth. Commerce has always been a social event. Word of mouth, for example, was one of the first and most powerful forms of advertising. And it still remains so today. According to global management consulting firm McKinsey & Company, word of mouth “is the primary factor behind 20 to 50 percent of all purchasing decisions.”2 In the digital era, e-commerce has become the Grand Bazaar for the world. Social media is the modern word of mouth where instead of sharing opinions with just a small and close-knit group, people connect and share across the globe. -
Globalwebindex's Flagship Report on the Latest Trends in Social Media
Social GlobalWebIndex’s flagship report on the latest trends in social media FLAGSHIP REPORT 2020 globalwebindex.com What's inside? 03 Introduction 04 Key insights 05 Social media engagement 11 The social media landscape 13 Social media behaviors 15 Social entertainment 21 Notes on methodology 23 More from GlobalWebIndex SOCIAL Introduction METHODOLOGY GlobalWebIndex Social Media flagship report provides All figures in this report are drawn from GlobalWebIndex’s version of this survey via mobile, hence the sample sizes the most important insights on the world of social media, online research among internet users aged 16-64. We only presented in the charts throughout this report may differ as from the very latest figures for social media engagement interview respondents aged 16-64 and our figures are some will include all respondents and others will include only to the key trends within the social space and a representative of the online populations of each market, not its respondents who completed GlobalWebIndex’s Core survey via comprehensive view of which social platforms are most total population. Note that in many markets in Latin America, PC/laptop/tablet. popular. Among others, this report covers the following the Middle East and Africa, and the Asia Pacific region, low topics in detail: internet penetration rates can mean online populations are Throughout this report we refer to indexes. Indexes are used more young, urban, affluent and educated than the total to compare any given group against the average (1.00), which How much time per day are digital consumers population. unless otherwise stated refers to the global average. -
Magento Facebook All in One User Guide
1 Table of Contents: 1. Introduction to Facebook All in One .............................................................. 3 2. How to Install and Deactivate ....................................................................... 4 3. How to Create Facebook App ...................................................................... 5 4. How to Configure ........................................................................................ 13 5. How to Use ................................................................................................. 18 2 1. Introduction to Facebook All in One Magento Facebook All in One is an extension to boost your Magento store with all Facebook force and power. Help your customers avoid boring registration process and let them log into your store with their Facebook accounts. Users will be able to like your products and share page blocks, populate their social news feed with the information about the products they like and want to buy, this way helping you to promote your products among greater audience. Be on top of of traditional marketing strategies and encourage your viewers to leave comments, like your pages and share their purchases with friends. Key features: • Facebook Login; • Every product is supplied with Like and Share button; • Comments available on the product page; • Ability to share successfully completed orders; • Recent activities block; • Customers are able to share their wishlist; • Likes/comments amount statistics are available for you in the admin panel. Overall information Facebook Login allows your customers to log in to the system safely, using their Facebook accounts. The Facebook Like strengthens the impact and increases the traffic of your store. The more likes you have, the more customers you get. Facebook-based Comments reflect the interest of your clients and give reasons to purchase to those who are uncertain. With Facebook Share feature your customers can share successfully completed orders and wishlists with their Facebook friends. -
MESSENGER KIDS Social Media for Under 13-Year-Old Kids with Raising Dilemma
FACEBOOK MESSENGER KIDS Social media for under 13-year-old kids with raising dilemma Prepared by: CHEN MA 809091 HAN UNG 885781 JIAJIA FU 955428 ROSENDO TREVIÑO 865216 Messenger Kids Case Study !1 Abstract This case study will investigate Messenger Kids, a new service Facebook offers to children. This disruptive technology platform raises concerns and creates dilemmas for users attributed mainly to a high level of uncertainty. The purpose of this article is to evaluate Facebook’s Messenger Kids from the parents’ perspective on the dilemmas that new technology and privacy concerns create. The service is analysed in different aspects including the perceived risks, cost- benefit comparison and service quality gaps. The customer lifetime value metric is also utilised to explain how Facebook can make profit with a free app without ads. This paper then provides recommendations to the company to enhance the user experience and increase the service perception. Keywords: service management, service quality, technology services, social media Messenger Kids Case Study !2 Case story MESSENGER KIDS Facebook’s new app with raising dilemmas Jane Johnson stood in the kitchen looking outside the window and reflected on how technology and the Internet are changing human relationships. The effects on information transferability, virtual connectivity and digital privacy are both positively and negatively far-reaching, which made Jane deliberate how to best prepare Jess, her seven-year-old daughter for these changes. Messenger Kids by Facebook It is not exaggerated to say that social media is embedded in our lives. People tweet their thoughts, post their photos, share their day to day stories and even apply for jobs through social media apps. -
How Facebook Beat the Children's Online Privacy Protection
FINN EGA N-FOR MATTED (DO NOT DELETE) 1/9/2020 4:28 PM HOW FACEBOOK BEAT THE CHILDREN’S ONLINE PRIVACY PROTECTION ACT: A LOOK INTO THE CONTINUED INEFFECTIVENESS OF COPPA AND HOW TO HOLD SOCIAL MEDIA SITES ACCOUNTABLE IN THE FUTURE Shannon Finnegan* I. INTRODUCTION Mark Zuckerberg, the co-founder, chairman, and CEO of Facebook, Inc.,1 recently made news when he implied he believed a law was not necessary to cover and protect teenagers on social networks. 2 Although Zuckerberg acquiesced that this topic “deserves a lot of discussion,” he was criticized for responding in a manner that many interpreted as too cavalier when acknowledging the sensitive nature of teens’ data.3 Currently, there is only one federal law on the books that addresses children’s privacy online: the Children’s Online Privacy Protection Act (COPPA).4 COPPA does not pertain to teenage users or teenage data, but understanding how Facebook, Inc. has handled COPPA may shed light on Zuckerberg’s seemingly lackadaisical response to the regulation of teen data.5 * J.D. Candidate, 2020, Seton Hall University School of Law; B.A., 2014, Fairfield University. Foremost, thank you, Mom and Dad, for your unconditional love, and continued support and guidance. Sincerest thanks to my faculty advisor, Professor Najarian Peters, Esq., for your unwavering encouragement, belief in me, and sound counsel. I would be remiss not to thank Karen Nachbar, Esq. for first teaching me what COPPA is and supporting my dream to be a fun lawyer just like her; Amy Gopinathan for being my steadfast law school partner; and Matthew Cook for everything else. -
Staying Connected
Staying Connected Why you need to stay connected Feeling connected is essential for our physical and mental wellness. Physical distancing during COVID-19 limits all of our social engagements - dinners at Grandma's, nights out with friends, and catching a local concert or sporting event. This new normal also greatly reduces our simple day-to-day interactions like holding a door open for a stranger or small talk with a shop owner. While it is more difficult to remain feeling connected to our extended family and friends during this time, it is possible. To make up for these social interactions, it's important to reach out using technology to Social Connection Ideas connect with our family and friends more frequently. Here are some ideas for you to connect virtually with your loved ones using the apps: How to stay connected Celebrate holidays, birthdays, and other special moments virtually in a video call There are many ways to connect with your Recruit a loved one to help support your social circle while you stay safely at home. child with their online learning program Apps like FaceTime, WhatsApp, Facebook Host a virtual event for friends - teach Messenger, and Zoom allow you to group them how to make your favourite recipe, video chat with your family and friends. play live music, or share a story Schedule regular family suppers via group Messenger Kids is another free app that video chat to enjoy meals together allows your children to connect with friends Host an online talent show, dance party, and family (while parents maintain full or karaoke singalong control of their children's contact list). -
Facebook Timeline
Facebook Timeline 2003 October • Mark Zuckerberg releases Facemash, the predecessor to Facebook. It was described as a Harvard University version of Hot or Not. 2004 January • Zuckerberg begins writing Facebook. • Zuckerberg registers thefacebook.com domain. February • Zuckerberg launches Facebook on February 4. 650 Harvard students joined thefacebook.com in the first week of launch. March • Facebook expands to MIT, Boston University, Boston College, Northeastern University, Stanford University, Dartmouth College, Columbia University, and Yale University. April • Zuckerberg, Dustin Moskovitz, and Eduardo Saverin form Thefacebook.com LLC, a partnership. June • Facebook receives its first investment from PayPal co-founder Peter Thiel for US$500,000. • Facebook incorporates into a new company, and Napster co-founder Sean Parker becomes its president. • Facebook moves its base of operations to Palo Alto, California. N. Lee, Facebook Nation, DOI: 10.1007/978-1-4614-5308-6, 211 Ó Springer Science+Business Media New York 2013 212 Facebook Timeline August • To compete with growing campus-only service i2hub, Zuckerberg launches Wirehog. It is a precursor to Facebook Platform applications. September • ConnectU files a lawsuit against Zuckerberg and other Facebook founders, resulting in a $65 million settlement. October • Maurice Werdegar of WTI Partner provides Facebook a $300,000 three-year credit line. December • Facebook achieves its one millionth registered user. 2005 February • Maurice Werdegar of WTI Partner provides Facebook a second $300,000 credit line and a $25,000 equity investment. April • Venture capital firm Accel Partners invests $12.7 million into Facebook. Accel’s partner and President Jim Breyer also puts up $1 million of his own money. -
Tencent Holdings Ltd. (700 HK) INTERNET
17 November 2016 EQUITIES Tencent Holdings Ltd. (700 HK) INTERNET Buy: Platform strategy offsets weak game performance China Strong 3Q revenue despite soft mobile games MAINTAIN BUY Performance ads and payment revenue beat expectations TARGET PRICE (HKD) PREVIOUS TARGET (HKD) Maintain Buy and trim TP to HKD245 from HKD256 245.00 256.00 3Q results highlight power of its platform. The key strength of Tencent's strategy, in our view, is the different ways it can monetize the high user base and engagement SHARE PRICE (HKD) UPSIDE/DOWNSIDE on all of its social properties. When one monetization engine slows, it is able to fire 196.90 +24.4% up another engine. In 3Q, total revenue grew 52% y-o-y, beating our estimate by 2%, (as of 16 Nov 2016) as lower than expected smartphone game revenue (its biggest revenue category) MARKET DATA was offset by social subscription, payment and strong performance-based ads Market cap (HKDm) 1,864,046 Free float 52% Market cap (USDm) 240,306 BBG 700 HK revenue. Tencent has the traffic, products and ad inventory to manage through short- 3m ADTV (USDm) 426 RIC 0700.HK term weaknesses in a particular business to maintain very strong revenue growth. FINANCIALS AND RATIOS (CNY) Strong revenue growth with slight miss on EPS. Total revenue grew 52% y-o-y to Year to 12/2015a 12/2016e 12/2017e 12/2018e MB40bn, 3% above consensus. EPS of RMB1.24 was 4% below our estimate but in- HSBC EPS 3.44 4.80 6.84 8.31 HSBC EPS (prev) - 4.86 7.47 9.35 line with consensus. -
[TME] - Tencent Music Entertainment Group Second Quarter 2019 Financial Results Conference Call Monday, August 12, 2019, 8:00 PM ET
[TME] - Tencent Music Entertainment Group Second Quarter 2019 Financial Results Conference Call Monday, August 12, 2019, 8:00 PM ET Officers Millicent Tu, VGM, IR Cussion Pang, CEO Tony Yip, CSO Shirley Hu, CFO Analysts John Egbert, Stifel, Nicolaus Alex Yao, JPMorgan Chase Eddie Leung, Bank of America Merrill Lynch Piyush Mubayi, Goldman Sachs Group Thomas Chong, Jefferies Hans Chung, KeyBanc Capital Markets Gary Yu, Morgan Stanley Presentation [Technical Difficulty] Operator: Ladies and gentlemen, good evening and good morning, and thank you for standing by. Welcome to the Tencent Music Entertainment Group's Second Quarter 2019 Earnings Conference Call. At this time, all participants are in listen-only mode. (Operator Instructions). Today you will hear discussions from the management team of Tencent Music Entertainment Group, followed by a question-and-answer session. (Operator Instructions). Please be advised that this conference is being recorded today. If you have any objections, you may disconnect at this time. Now, I will turn the conference over to your speaker host today, Ms. Millicent Tu. Please go ahead. Millicent Tu: Thank you, operator. Hello, everyone, and thank you all for joining us on today's call. Tencent Music Entertainment Group announced its financial results for the second quarter of 2019 today after the market close. An earnings release is now available on our IR website at ir.tencentmusic.com, as well as via newswire services. Today you will hear from Mr. Cussion Pang, our CEO, who will start off the call with an overview of our recent achievements and growth strategy. He will be followed by Mr. -
And INSTAGRAM LLC. Defendants
Case 1:17-cv-01120-UNA Document 1 Filed 08/09/17 Page 1 of 26 PageID #: 1 IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF DELAWARE SEARCH AND SOCIAL MEDIA PARTNERS, LLC, C.A. No. __________ Plaintiffs v. JURY TRIAL DEMANDED FACEBOOK, INC.; INSTAGRAM, INC.; and INSTAGRAM LLC. Defendants. COMPLAINT Plaintiff SEARCH AND SOCIAL MEDIA PARTNERS, LLC, (“SSMP”) brings this action against defendant FACEBOOK, INC. (“FACEBOOK”), INSTAGRAM, INC. and INSTAGRAM, LLC (INSTRAGRAM, INC. and INSTRAGRAM, LLC collectively (“INSTAGRAM”), and hereby alleges as follows: THE PARTIES 1. SSMP is a limited liability company organized and existing under the laws of Delaware, having a place of business in Murfreesboro, TN. SSMP is the owner of a family of patents relating to social media networks including U.S. Patent Nos. 8,620,828 (the “’828 Patent”) and 8,719,176 (the “’176 Patent,” collectively the “Asserted Patents.”) 2. Upon information and belief, FACEBOOK is a Delaware corporation, having its corporate headquarters in Menlo Park, California. FACEBOOK provides social networking services through its website, www.facebook.com and m.facebook.com (the “Facebook Website”) and its mobile applications or apps available for several mobile platforms including iOS, Windows Phone, and Android (the “Facebook Apps”). FACEBOOK may be served with Case 1:17-cv-01120-UNA Document 1 Filed 08/09/17 Page 2 of 26 PageID #: 2 process via its registered agent, the Corporation Services Company, 251 Little Falls Drive, Wilmington, Delaware 19808. 3. Upon information and belief, INSTAGRAM, INC. is a Delaware corporation with its principle place of business in Menlo Park, California.